TalkTalk Outage Report in Cold Norton, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cold Norton, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cold Norton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at TalkTalk
TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Cold Norton, Essex, England
The most recent TalkTalk outage reports came from the following cities: Rayleigh, Southend-on-Sea and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cold Norton, England
Latest outage, problems and issue reports in Cold Norton and nearby locations:
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Christopher
(@csmithbbk) reported
from
Chelmsford, England
@TalkTalk I’ve just moved over to yourselves and was promised 26MB but I’m only getting 5MB... any chance you could help look into this please?
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Jess Garty
(@JessicaGarty) reported
from
Woodham Ferrers, England
@TalkTalk I bought WiFi for a property a few weeks ago that was due to go live 2 days ago, every single time the tenants call you say the system is down. You also refuse to send out an engineer which was part of the package I paid for. Useless.
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WestHamBoogers
(@BoogersWestHam) reported
from
Basildon, England
@TalkTalk 2 a shoutout as that was superb service. Never had an issue with talktalk, been a customer for years. I cant comment on facebook as no comment option available to me
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Stop the world, I want to get off.
(@Rainnie2011) reported
from
Canvey Island, England
Such terrible customer service from @TalkTalk. As if that wasn't bad enough complaints team meant to have called me by 2pm and nothing. Seriously had enough now. Got no phone line and 2 disabled people in house. #talktalk #notabletotalktalk
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Connor Kinch
(@ConnorKinch) reported
from
Canvey Island, England
@TalkTalk @TalkTalkGroup You should lower your prices considering how goddamn often your connections go bad, it's like every 3 days :/
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Julia Taylor
(@Julia_Montague) reported
from
Rayleigh, England
@YardleyShooting @TalkTalk @TalkTalkGroup Go elsewhere. I did after they were hacked for data and I have been pestered by foreign call centres ever since. Unreliable signal.
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Grand Mampster Flash
(@mampers84) reported
from
Basildon, England
@TalkTalk I have waited more than a week for my Internet to be activated. Two BT engineers have come and says it works. It worked for two hours and now it says connected without Internet. Your service is very shoddy and I will take this up with ombudsman?
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Tracey Harper 💙
(@Tracey_Harper) reported
from
South Woodham Ferrers, England
@TalkTalk I have spent over 3 hours talking to them on and off over 6 months and the issue is still not settled. How do I contact them by email. I also want to make a formal complaint. I would have thought a bereavement team would act and get things done first time to reduce distress.
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beverley fox
(@1011FOXEE) reported
from
Chelmsford, England
@TalkTalk why have I received threats to delete my e Mail?,we pay for our service we receive!,is it a scam?!!
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H
(@henerrrrs) reported
from
Basildon, England
@TalkTalk honestly, the worst customer service I’ve EVER experienced. My problem still isn’t sorted
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Nicole Pate
(@NicolePate6) reported
from
Southend-on-Sea, England
OUTRAGEOUS COMPANY @TalkTalk trying to get a new home move for a landline for the past 2 weeks and you are asking us to call you back for your system problems. ARE U JOKING ME
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Olivia
(@Livvy1984) reported
from
Southend-on-Sea, England
@TalkTalk I’ve been trying to get hold of someone to cancel the engineer appointment tomorrow but the chat isn’t working and the phone number cuts me off. How can I get hold of a human being?
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@TalkTalk absolutely disgusted that a complaint has been closed without my knowledge. Also have been on the phone still no resolution.
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adrian plummer
(@adrianplummer5) reported
from
Billericay, England
@Christi45463861 @TalkTalk Did you resolve your issue? I’ve never tweeted but can’t see my issue being resolved in a conventional fashion. It’s crazy not being able to work from home when you’re told to work from home. Not much fun for kids being dragged into an office to download homework!
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Seán Connolly
(@SeanTConnolly) reported
from
West Mersea, England
@TalkTalk Fibre was due to go live on 5 Dec, numerous update calls later and I was told that it definitely was going live today and when I spoke to another advisor, she said that wasn’t the case as openreach are still working on it. Shocking customer service!regretting this move
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Poppies FloralDesign
(@PoppiesFD) reported
from
Chelmsford, England
@TalkTalk how does one actually speak to a human being I have spent the last two hours trying to a refund owed to my mother. Won’t let me go thru normal channels keeps saying doesnt recognize number. Even the text service didn’t work Talk talk. Not really living up to your name
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richard townend
(@Themightyboss) reported
from
Basildon, England
@TalkTalk I’m afraid no one was and someone has ordered a new router. A very poor customer experience
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk We moved into a new property 8 days ago and our broadband isn't working 48 hours after it was supposedly set up. We've tried every possible solution and still nothing. I've now had to move out of the house as I work from home and having WiFi connection is vital.
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🏳️🌈⭐Simon, Aunty Gay⭐🏳️🌈
(@TheSimonC90) reported
from
Chelmsford, England
Talktalk literally provide the WORST Internet. I'm having to use my 5G to do a zoom call
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Lauren Fitzgerald
(@Lauren_1708) reported
from
Southend-on-Sea, England
@TalkTalk My partner has been on the phone to you multiple times but can we not just have an engineer visit the property to sort this out? I must admit first impressions of your service are shocking. Surely you can do better than this?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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SHIBSTER 👑
(@AnZ15836437) reported
@EwenBuchanan2 @TalkTalk I agree cancel it don’t know why your getting yourself in to with @talktalk
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Kieron Bryan
(@kieronjbryan) reported
@TalkTalk you owe me a voucher. Every time I call you up to talk to you about it I’m told I’ll get a call back. But that doesn’t happen. On top of a ten day delay to actually getting my broadband working it’s been a pretty rubbish experience as your customer so far
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Lucy Goulden
(@Dymplecat) reported
@TalkTalk just spent 45 mins on chat to one of your guys about terrible WiFi and tv service - no improvements and chat has crashed now as well as TV. Needs sorting - please look into it.
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Rory M
(@iamrorym) reported
@TalkTalk That's the problem... I call you and all you keep saying is that there is no problem according to your diagnostics. I've even spoken to your loyalty team and Jake told me there is nothing you can do. Live chat are useless!
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Craig Spencer
(@craigspencerUTT) reported
@imogenmed @TalkTalk Good luck with that one - had the same problem they sent 3 engineers out who all said that it was talktalk who needed to speak to BT - That was June - July - August - September - sorted now but complaint ongoing - they say they will ring but never do
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Rory M
(@iamrorym) reported
@TalkTalk No I want you to call us as we were promised on Thursday. I want to talk to someone that can sort this out tonight. Can we have a number to call someone that can help?
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Heather Honey Blossom Hodgkinson
(@Heatherbee_89) reported
Why won’t my god damn internet connect?! It’s been a month now and still nothing 😩 ******* ridiculous @TalkTalk
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Lucy Dixon
(@lucy_dixon) reported
@TalkTalk my Grandma has been scammed and now can’t get into her “My account” she doesn’t know her account number can you please help?
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Craig Spencer
(@craigspencerUTT) reported
@iamrorym @TalkTalk Good luck with that one - had the same problem they sent 3 engineers out who all said that it was talktalk who needed to speak to BT - That was June - July - August - September - sorted now but complaint ongoing - they say they will ring but never do
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SHIBSTER 👑
(@AnZ15836437) reported
@TalkTalk It’s almost impossible to cancel. All their lines when you call are perfect except the cancellation line! Rang them 7 times and counting promised me it’s cancelled yet it’s still live! 2months! I will have to dig the line out myself might have more success!!