TalkTalk Outage in Chesterfield, Derbyshire, England

@TalkTalk Very, very disappointed with customer service, wouldn't recommend

Absolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai

@TalkTalk TalkTalk failed again! Promised that the complaint manager assigned to our case would call at 9 am today. Nothing again!

@TalkTalk please can someone call me today or I’ll pay next month & leave & go to sky. I’ve got 5 weeks of this crap contract. I can’t believe I can’t even talk to no one that I’m having to use social media!!!!

Broadband has been underperforming for a while, sub 40mb when it should be 75. Reported it yesterday to @TalkTalk & @WeAreOpenreach came out today!! Shout out to Engineer, David Jenkin for fixing the broken line up the pole. I’m gobsmacked by the quality & speed of service 10/10

Looks like #talktalk internet in DE21 is down

Is the internet down in Sheffield @TalkTalk ? Lights are on but nobody’s home?! How am I supposed to binge watch anything....? Help please.

Dear @TalkTalk we have an issue with our #broadband, you don’t recognise the router that you supplied and our broadband is rubbish. Please give me a way of contacting you, not ‘asking the community’. Thanks!

@TalkTalk I’ve just left your broadband service. Can you send me packaging to return your router please?

@TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.

@TalkTalk My husband has been contacting you each day over this last weekend. Our internet seems to have settled down again, for now, but this happens every few months and all TalkTalk usually do is send us a new router. They must be pretty unreliable routers if that’s what’s needed.

@chris_tufnell @TalkTalk So we’re not the only ones who’ve been having problems with lacknif @TalkTalk internet over the last few days! Very frustrating service!

@TalkTalk My Internet is down via both WiFi and ethernet cable. Router showing a blinking red light.

@TalkTalk Great. So not only am I now not getting any help with my broadband issue, but I also can’t log into my account to cancel my terrible service

@relwofs54 @TalkTalk So I can’t expect a response in 6 days can I then 😩 even though I’ve said I’m leaving I’m still not being contacted. Terrible service talk talk

@TalkTalk I have been promised a call at 11 today re my broadband but no one has called. I am trying to run a NHS nursing service with non existent broadband & all your help lines are closed. Please can someone phone me I am desperate

If you think it's bad, let me mention @MattHancock nominee @didoharding , @TalkTalk ,@NHS ...

@TalkTalk still waiting think its 10 days now with a broken top box but bet the money for your none service will be taken out

@TalkTalk it's five days now since I told you about the problems with my TV box still no reply

@TalkTalk I’ve been trying to cancel contract for a month & all contact options are closed. The customer service number you’ve provided is disconnected when I ask for the option of cancelling contract. I’ve emailed the complaint email and got a bounce back.

@TalkTalk I called customer services but not sure if it got resolved as the problem was and is with the fibre tp link modem given by open reach..the power adapters failed. Lucky I had a similar output adapter which belongs to my soundboard so I've resolv the issue but need a new modem

Come on @TalkTalk , the engineer did his business hours ago. It’s now the next day. Don’t let me down.

@TalkTalk Still haven't been able to get hold of anyone to sort out my Internet!! The link sent doesn't work. How do I make a complaint& discuss the option of ending my contract due to this consistent failure to provide a good enough service? It's impossible to actually speak to someone 😡

@TalkTalk please fix your wifi i'm just trying to watch a stream an my ******* talktalk wifi keeps cutting out thanks luv xx 🥺🙏

@TalkTalk can u fix our wifi pls I want to watch mamma Mia

@LaurenJThom @TalkTalk It was horrible. I missed Moira so much and she missed me. Her bébé. All of Edinburgh weeped for me.

@TalkTalk Trying to leave. 3 hrs in tel queue, told going down list then up again. Finally when at 7 in queue (for about 10th time) chose call back option as had meeting. No call back. No options to do online. Your stuff won't be returned, I won't be penalised for that. Stinks

@Markmoorhouse2 Watch the BT deal mate, it won't be as low as £25 a month for long! Go for TalkTalk it will be cheapest! At the end of the day, it's like your Gas and Electric - the pipes/cables into your house never change, it's just a choice of who you pay!

@TalkTalk what an absolute waste of time! 2hours on the phone and an entire day spent waiting for a tech person to come out only for them not to show up! Ridiculous company! Terrible customer service! Will definitely be cancelling with you! #dontuse #timewasters

Struggling with our internet #talktalk you have failed us in providing a good service or even a service