TalkTalk Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at TalkTalk
TalkTalk is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Derbyshire, England
The most recent TalkTalk outage reports came from the following cities: Alfreton and Sheffield.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Francesca Bussey (@MrsFrancescaStu) reported from Sheffield, England
@TalkTalk is there an issue with my internet connection in my area or is it mine AGAIN???
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Mark Sutherland (@markesutherland) reported from Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
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👑Alfred Fox 🦊🚛 (@Matthew09219948) reported from Derbyshire, England
Hey @TalkTalk my internet is down in Derby UK, any chance of a time of an expect fix?
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Simon Darwin (@Si_Darwin) reported from Sheffield, England
@TalkTalk I’ve just left your broadband service. Can you send me packaging to return your router please?
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England
@TalkTalk I have been a customer since 2018. I want to upgrade, but I have been told have to sign a new 2 year contract? Is this correct? I've been out of contract for two years. I don't want a contract. I pay £36 per month. Happy to pay extra for 65mb. Help
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Sarah Glover 💙🌈 (@sarahlglover) reported from Wingerworth, England
@TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?
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Alfred almost festive Fox 🦊🚚🎅 (@fox_alf) reported from Derbyshire, England
Looks like #talktalk internet in DE21 is down
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👑 Festive Fox ♈ 🦊🚛 (@Matthew09219948) reported from Derbyshire, England
Looks like @TalkTalk internet is down in DE21
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Simon Darwin (@Si_Darwin) reported from Sheffield, England
@TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.
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Stephen Brownell (@steveblade101) reported from Sheffield, England
@TalkTalk my talk talk plus tv box is not working properly eg freezing up,turning off randomly,having to reset it 3-4 times a day,went on chat on 4th May,told a new box would be with me within 2-5 days,today 9 days later I am told it was not ordered,1.5 hrs on chat later no joy
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Mel🏊♥️ (@LLLChick) reported from Sheffield, England
Absolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai
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stewy1501 (@stewartlongden) reported from Chesterfield, England
@TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice
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Twiddle - Love of Food (@twiddlefood) reported from Sheffield, England
@TalkTalk TalkTalk failed again! Promised that the complaint manager assigned to our case would call at 9 am today. Nothing again!
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Mel🏊♥️ (@LLLChick) reported from Sheffield, England
@TalkTalk Very, very disappointed with customer service, wouldn't recommend
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Francesca Bussey (@MrsFrancescaStu) reported from Sheffield, England
@TalkTalk please can someone call me today or I’ll pay next month & leave & go to sky. I’ve got 5 weeks of this crap contract. I can’t believe I can’t even talk to no one that I’m having to use social media!!!!
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stewy1501 (@stewartlongden) reported from Chesterfield, England
@TalkTalk Hi my broadband has been down 5 times in the last 24 hours, not happy with this as it's affecting my ability to work from home. Are there any network issues in the chesterfield area.
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James Greenhough (@j4mou1) reported from Belper, England
@TalkTalk biggest shower of **** I’ve ever had to deal with and that’s saying something, avoid at all costs! Internet works well the team behind the scenes are bloody useless!
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Joanna (@craftyandcute) reported from Derbyshire, England
Dear @TalkTalk we have an issue with our #broadband, you don’t recognise the router that you supplied and our broadband is rubbish. Please give me a way of contacting you, not ‘asking the community’. Thanks!
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Lucy Shuttleworth (@lucyshut) reported from Sheffield, England
Is the internet down in Sheffield @TalkTalk ? Lights are on but nobody’s home?! How am I supposed to binge watch anything....? Help please.
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Saul (@FragManSaul) reported from Sheffield, England
Broadband has been underperforming for a while, sub 40mb when it should be 75. Reported it yesterday to @TalkTalk & @WeAreOpenreach came out today!! Shout out to Engineer, David Jenkin for fixing the broken line up the pole. I’m gobsmacked by the quality & speed of service 10/10
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Johnny Simpson (@jsimpson74) reported from Merton, England
@TalkTalk my WiFi is dropping in and out grrrr! Need a new hub or some Devine from above !! Do you have a customer uk number please
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Joel (@Joel44984758) reported from Brampton Bierlow, England
@TalkTalk I am bored with 40 download and 15 upload I paid for 61 download and 19 upload / booster has well Please fix
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Śubhanāga (@NagaArchitect) reported from Cambridgeshire, England
@TalkTalk problems in the Cambridge area? CB2 I am having service outage from this AM
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Cyllenius Travel (@CylleniusTravel) reported from Liverpool, England
@TalkTalk are the absolute worst company for customer service in ever department : word of advice do not switch to them !!!!!!!
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Matt Simon Lesch (@MattLesch) reported from Ingleby Barwick, England
I think @TalkTalk might have the worst customer service in the UK. Every interaction with them has been inexcusably unpleasant and unhelpful
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Siddharth Krishnan (@sidnificantdata) reported from Manchester, England
@Shaun59505769 @ryanyv @TalkTalk Just checked wirh a friend who is with BT and in the M20 area- seems to be a talktalk- specific problem as theirs works.
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Rob Jack (@JackridRob) reported from Eastleigh, England
@doctor_oxford Failed at Woolworths as Commercial Director, Failed at TalkTalk besides losing all customers data, she managed to lose them £55million, Failed at heading up Track &Trace after hubbie secured her the job and now she's promoted to head up our #NHS which I expect her to fail at...
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Cissy Biri ✨ The Fairy Weebmother (@cissymon) reported from Edinburgh, Scotland
@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?