Is TalkTalk having an outage in Derbyshire, England?

@juliemac1000 @TalkTalk 14yrs with talktalk thankfully i change over end of january, no customer care at all and the prices they charge are a joke 😤

@TalkTalk No phone line or internet in Derby since Boxing Day morning, still not working this morning.

@TalkTalk yeah, we are now talking to some idiot who keeps asking the same effin question, will be back

Just wanna say @TalkTalk are very good at sending demands for payment but awful at making it accessible to pay. Spent an hour on the phone this morning sorting out M’s last payment for her, English isn’t her first language and even I struggled!

@TalkTalk Red light on internet bit of router, so its not working

@TalkTalk please help Is TalkTalk down in Derbyshire area I have red lights on my router. It happens from 2pm yesterday or my router faulty.

@TalkTalk internet has been for at least 4 hours anyone else having problems

@TalkTalk It says I cannot connect. My phone says WiFi is on when I look but it’s using 4G. We’ve had this problem before with you, it sped up and worked for about a day and then gradually gets worse.

@TalkTalk again your WiFi is shit... router is right next to my tv... but nothing... I’m also next to it and I’m having to use my 4G #disappointed

@TalkTalk absolutely disgusting service with Camille Ann on the live chat, over an hour of robotic scripted replies that didn’t acknowledge anything I had to say. Get her in the bin

@TalkTalk No I haven’t. I’m on 18 month contract. I need WiFi for working at home. I’m also running a website that I’ve not been able to access. There’s an engineer now booked in for next Saturday but that’s another week. I’ve had issues with TalkTalk since last August tbh. I’m not happy.

@TalkTalk your service is shocking. I’ve had issues with my broadband for months now & no one can come out because I work full time. People on the phones give me different info everytime. It’s ridiculous that I’m paying £20 a month for NO WIFI. @bt_uk I’m coming to you!

@TalkTalk I'd like to use your service but It's been down for 4 hours now? Any update on this?

Really disappointed that I am still waiting to hear about my lack of incoming email since Friday, despite chatting to your online support, sending direct messages here and talking to your customer services. 🙁 @TalkTalk

@TalkTalk Broadband problems in skelmersdale aswell, router has a white light as usual but hasn’t been working all day

@TalkTalk very disappointed with the service.

@TalkTalk Another month, another threatening email. Absolutely ******* fed up of the shite customer service! Anyone looking to join talk talk... DON’T DO IT! Worst ‘customer service’ I’ve ever experienced!

Honestly talktalk is so bad that if they offered it to me for free I'd tell them to **** off

@virginmedia recently switched from what I thought was the worst provider (talktalk) out there, only to find that the virgin media Wi-Fi is even worse! I phoned them, they told Me this is what I should expect and to get a range extender. I did. Thats £80 wasted! #virginmediasucks

@TalkTalk @talk Said because there was partial service We dnt qualify because we stpd complaing in between those months customer services said would only pay compo from 26 Dec until 6 Jan which proves u only responded when l got angry and had enough!!!

@TalkTalk @talk Yes hv had problems since May a talktalk said they wld contact us after each occasion inc in Sept Nov but didnt!

@TalkTalk you are charging my 60 year old mum 2x the amount it would cost for a new customer on super fast fibre for standard broadband (which I have had to reset 8 times so far tonight) disgusting company, fingers crossed you go into administration

@TalkTalk Called loyalty twice again today. Really bad line. Calling from my landline too. Got cut off on both occasions. Staff couldn’t care less. Can’t face calling again. What do you suggest!! Just want to talk to someone in the UK. This is such a bad service