TalkTalk outages and service status in Derbyshire, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Jason Ratcliffe (@DragonJason1975) reported from Newbold, England@kazzaloveslife I'm using TalkTalk Faster Fibre (35mb), I have been with them for over 7 years and have had no issues. I can't get Full Fibre until BT OpenReach has upgraded the network and gets rid of the Telegraph Poles and Copper lines into the property.
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Poppy Marello (@poppymarello) reported from Derbyshire, England@TalkTalk really disappointing service from you today. Been disconnected since 9:30am and have been on with agents ever since via live chat - the last of whom has just decided to terminate the chat without a word. I'm working from home and am currently having to tether! Not good!
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👑 Festive Fox ♈ 🦊🚛 (@Matthew09219948) reported from Derbyshire, England@TalkTalk It went down about midnight, I reset all my equipment and it worked again
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Dirk Digby (@S18_Blade) reported from Dronfield, England@TalkTalk internet goes down and is suddenly a BT open reach problem. Cant get an engineer out until Wednesday #shoddy
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Victoria (@Vicky_B) reported from Derbyshire, England@Victoria1867 @TalkTalk My mum's experience of @TalkTalk is nearly as bad. Cockwombles all of them. The only reason she doesn't switch is because of the hassle. If that was me, I'd be gone in a flash.
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stewy1501 (@stewartlongden) reported from Chesterfield, England@TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice
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👑Alfred Fox 🦊🚛 (@Matthew09219948) reported from Derbyshire, EnglandHey @TalkTalk my internet is down in Derby UK, any chance of a time of an expect fix?
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PendleTwitch 😷🇺🇦💔 Be Kind Always Be Kind 🌻 ND (@pendletwitch) reported from Hucknall under Huthwaite, England@TalkTalk It was a @TalkTalk representative who rang my husband, (who actually wanted to change provider) he was talked into super duper fast Internet & tv package. We would NEVER have agreed if you had told us it wasn't going to work properly for at least 2 weeks.
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George Linley (@GeorgeLinley_) reported from Dronfield, England@TalkTalk I’ve been trying for two weeks to cancel my service, your phone lines are disconnected, your email chat is disconnected, your complaint email address is down, your online chat is down - it’s impossible to cancel. Surely this is illegal
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Joanna (@craftyandcute) reported from Derbyshire, EnglandDear @TalkTalk we have an issue with our #broadband, you don’t recognise the router that you supplied and our broadband is rubbish. Please give me a way of contacting you, not ‘asking the community’. Thanks!
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Sarah Glover 💙🌈 (@sarahlglover) reported from Wingerworth, England@TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?
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Dirk Digby (@S18_Blade) reported from Dronfield, England@TalkTalk No one knows what the issue is. This Engineer may come and shrug his shoulders
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jack (@_MossyFace) reported from Shipley, England@TalkTalk my WiFi has been down for 3 days in Shipley, Derbyshire and I can’t access a status update😱 please help x😁
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PendleTwitch 😷🇺🇦💔 Be Kind Always Be Kind 🌻 ND (@pendletwitch) reported from Hucknall under Huthwaite, England@sueelawrence Thanks Sue. I agree with you on @TalkTalk Ive wasted ages on here trying to get help only now to be told I need to ring the dedicated full fibre team. Absolute waste of time. It's really annoying as everything was absolutely fine 'till it was updated.
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Alfred almost festive Fox 🦊🚚🎅 (@fox_alf) reported from Derbyshire, EnglandLooks like #talktalk internet in DE21 is down
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Laura Daukintis (@LauraEcob88) reported from Hucknall under Huthwaite, England@TalkTalk Back on but was down all day yesterday and I have a smart house so nothing worked!!
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PendleTwitch 😷🇺🇦💔 Be Kind Always Be Kind 🌻 ND (@pendletwitch) reported from Hucknall under Huthwaite, EnglandThe really annoying thing is that our Internet was fine, occasionally a bit slow, but now its absolutely terrible. We were told it would be much faster, its worse than its ever been. @TalkTalk
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Dirk Digby (@S18_Blade) reported from Dronfield, England@TalkTalk It's a constant intermittent fault. It drops signal then comes back on again
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👑 Festive Fox ♈ 🦊🚛 (@Matthew09219948) reported from Derbyshire, EnglandLooks like @TalkTalk internet is down in DE21
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Shadow D'Wolf 🐺 (@ShadowDWolf) reported@TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔
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TalkTalk (@TalkTalk) reported@Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth
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Mary Holmes (@maryholmes61) reported@TalkTalk Siyanda, I have sent a DM as requested but no help has followed. This is very frustrating.
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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Carla 🏠 (@fliickernh) reported@TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so bad atm it’s like you’ve given up
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TalkTalk (@TalkTalk) reported@JU51LNS I am sorry to hear that you feel this way, however, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email. Elizabeth
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Finiasfinn (@Finias) reported@TalkTalk Way way too late for that!! You should have helped every time I raised my lack of good connection and then perhaps when you lost mt service completely but claimed it was fixed!!
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Rob Ranby (@Rob_Ranby) reported@TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.
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Angela (@angelajazz2) reported@TalkTalk They tell me they are too busy & it will be a long time before they can get to me! Told me to check online to track a fault. Nothing has been updated and it has been logged so many times. I tried phoning & they just pass you to the website. What is going on? Abysmal service!