TalkTalk Outage in Shipley, Derbyshire, England

@TalkTalk my WiFi has been down for 3 days in Shipley, Derbyshire and I can’t access a status update😱 please help x😁

@TalkTalk complained via chat about your slow refund policy told someone would contact me about this surprised to find no one has #shocking

@TalkTalk you really need to speak to @Netcall about their Liberty Contact Centre as your current solution is diabolical

I have asked @TalkTalk TWICE to cancel my recent broadband order. The account still hasn't been closed.

@deadberties @TalkTalk Same 1-2 day wait for something that won’t fix it

@TalkTalk broadband down in Ilkeston,Derbyshire

@juliemac1000 @TalkTalk 14yrs with talktalk thankfully i change over end of january, no customer care at all and the prices they charge are a joke 😤

@TalkTalk No phone line or internet in Derby since Boxing Day morning, still not working this morning.

@TalkTalk you are crap

@TalkTalk Have tried a few times but even your online help isn't working......man, your service really is utter, utter shit!!!!. Constantly dreadful broadband "service" - anyone contemplating joining Talk Talk I'd highly recommend you not to!

@TalkTalk We've currently got no internet connection, and that's after resetting through the admin login, turning off and on again, and unplugging the broadband dsl cable and reconnecting it. This goes for both Ethernet and Wi-Fi, so not entirely sure what's happening.

@TalkTalk please help Is TalkTalk down in Derbyshire area I have red lights on my router. It happens from 2pm yesterday or my router faulty.

@TalkTalk internet has been for at least 4 hours anyone else having problems

@bt @virginmedia @talktalk First of you to get fibre to my house has a customer for life. Just found out its made it to 5 houses away - surely you can do something?

@Downesegg @Ofcom Do you also get oversea call centre calls claiming to be from Talktalk and that you have a virus on your PC or you Router/board and is down? Such BS

@TalkTalk why if I have no incoming internet signal would you send a new router and waste my time ?Could @OpenreachHelp not look at this as a potential fault my router works even on a neighbours line

@TalkTalk not impressed with the customer service you’ve given @SarahSmithurst Cancelling our services because our contract supposedly ran out in 2015 #internet #telephone #television #CustomerService #CustomerExperience

@TalkTalk On 6 different occasions - each time on the phone for an hour. Ask me if it’s wired connection, take the cover off the junction box, etc etc. They sent a BT guy - he fixed the phone line but broke the extension. Broadband never over around 1.5. I honestly don’t have time to go ..

@TalkTalk Cannot believe the problem I'm having in connecting to the Internet! It's been like it all afternoon/evening! The status check says everything is ok...no it's not! I've tried chat online, I get no respond. Can't even connect to the router IP address to try & sort it!

@TalkTalk Wireless but this has never happened before

@TalkTalk is probably the shitest company, I have ever dealt with. Customer services is appalling can’t even get through to anyone. When I do they **** right off by not replying and “drop the call”

@TalkTalk Every so often my internet will disconnect from my ps4 and it will full kick me off line this has only just started to happen can you help please

@TalkTalk Yes, I did. But that didn’t fix it. I called up again and the agent I spoke to this time was much more helpful. However, then conclusion wasn’t satisfactory. OpenReach are replacing cables. A fault with the connection cannot be raised. I have to wait until they finish in 5 days.

I’m not sure whether this would be categorised as the worst service ever but I have had loss of broadband service since last week Wednesday & today is Monday. @TalkTalk have advised they cannot provide me with an estimated date for when the fault will be resolved & no updates! 🤔

@TalkTalk Hi, my broadband is down. I've done the tests on your website and it says to contact you but I've tried live chat numerous times but no-one available.

@TalkTalk please be advised it has been months since i raised complaint. only to receive apology and confirmation that it was that talk's error to misrepresent.

@plusnethelp i don’t know what is wrong with it. we switched from talktalk (as they were shit as well) and right from initial setup, you have been far worse than talktalk. very slow, connection drops out all the time, have to continually reset it, half the time that doesn’t help either

@TalkTalk our internet is abysmal. Signed in to upgrade service, I was rejected! Online chat had me about to scream! Asked for total to leave early and what do ya know, was told I COULD have my upgrade!!... Well you can ram it!!! Gladly pay the fee to leave!!