TalkTalk Outage Report in Burslem, Stoke-on-Trent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at TalkTalk
TalkTalk is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (10%)
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Phone (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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NWG
(@northwestgolf01) reported
from
Sandbach, England
@TalkTalk we’ve later found out no call back was scheduled. We work from home but haven’t been able to with no internet. This is shocking servicing. Your call center staff have no customer care skills what so ever. This will be escalated further!
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David Williams
(@david4lcs) reported
from
Stoke-on-Trent, England
@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
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Jay
(@Redsy85) reported
from
Crewe, England
@TalkTalk what’s happening with your broadband connection ? CW2 area. Got covid, and a 10 year old stuck in the house for at least 5 days, so if it ain’t back on soon, could possibly be a police incident reported. Help us out eh?
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DaveRouseCheshireBaggie
(@ethanhunt1961) reported
from
Crewe, England
@paultuxworth We're with @TalkTalk dont have any issues.
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Kirst
(@Mama_Kirst) reported
from
Stoke-on-Trent, England
@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Chaz Draycott Media
(@chazdraycott) reported
from
Crewe, England
I'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!
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Andrew Dight
(@AngryDigit) reported
from
Crewe, England
@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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Tracey Farleigh
(@TraceyFarleigh) reported
from
Wybunbury, England
@faithywoo1 @TalkTalk Same in CW5 and severely impacting my working day. Pointed to service centre twice where there are no updates? 😡
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Barnali
(@BarnaliJames) reported
from
Middlewich, England
@TalkTalk hi, is there anyone that can check a phone line for landline issues? It sounds terrible and I think the phone line is shut now. Post code B78 2JL
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Parker
(@MissHelenParker) reported
@4spinsel @TalkTalk You can not get any resolution from this company but threaten to cancel your payments due to poor service and they threaten you right back either a CCH!
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Helen Parker
(@MissHelenParker) reported
@TimmyLowe86 @TalkTalk @fibrusbroadband They are awful! Good luck moving on.
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Tim Lowe
(@TimmyLowe86) reported
@TalkTalk well sadly l have reached out to @fibrusbroadband and they are coming to install next week l'm afraid just too many issues has made me want to leave @TalkTalk after many years!
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Helen Parker
(@MissHelenParker) reported
@TalkTalk just been on your chat for nearly 1 hour for the agent to suddenly become unavailable! What a joke! I have nothing but intermittent service and the only solutions are sales pitches. Please send me details to lodge a formal complaint.
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk I have raised 3 complaints and none have been resolved to my satisfaction, every time Talk Talk refuse to divulge the information and close the complaint. It's liking hitting my head against a brick wall.
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Dante1987
(@Acq_Knowledge) reported
@TalkTalk what is wrong with the internet in the TN39 area. No internet and been told it is to do with the exchange but can 24 hours to fix. You paying me back for no internet?
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk No reponse I see, guess you do not care. Still no response to request for CEO email address, guess she is si busy solving problems she hasn't got time for any new emails 😬😬😬
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just a lucky bug
(@justaluckybug_) reported
I love tweeting about @TalkTalk using my 5G because I don't have internet for my business that they won't fix till next week. Looks like we won't be able to take payments over the weekend, woohoo. We pay extra for this sh!t, why
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benthespaniel
(@benthespaniel) reported
@TalkTalk I'm afraid you really don't Took 3.5 hours to resolve Round in circles 4 times Still without internet service for 3-5 days before I will get my appointment Had to take out a new 24 month contract and you even increased the price as a wee bonus
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Nina
(@4spinsel) reported
Unbelievable how incompetent @TalkTalk is. For months bad connection. Engineer came, admitted it was an exchange problem, he later lied about having connected a new ether cable. Talktalk has now billed me for this visit. I still have a bad phone and internet connection. Hopeless