Tesco Mobile outages and service status in Upton, England

Problems in the last 24 hours in Upton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Upton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

• 
  6 times 🏆 (@DoveyReds) reported 2 minutes ago from Liverpool, England

  @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

• 
  bethany (@bethanykatex_) reported 20 minutes ago from Liverpool, England

  @tescomobile hi, why is my signal not working? it says i have 4G but nothing is loading or coming through

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  Jonesy (@Jonesj1988) reported 28 minutes ago from Liverpool, England

  @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

• 
  LEI (@emmeralds1) reported 43 minutes ago from Liverpool, England

  Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

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  sandra thelwell (@purplecircle70) reported 54 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Dyer (@pauldyer505) reported 6 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  DJ (@royaloctopus_) reported 7 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Glen Stevens (@nelgxs) reported 7 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  montyniblet (@montyniblet) reported 10 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

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  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 13 minutes ago

  @tescomobile how come some areas like manchester/st Peter square as an example. And also parts of Wythenshawe and flixton. I have signal but NO data. But others on giffgaff and o2 have no issue? Only tesco? (yet also uses the o2 network) I have to keep switch to a 2nd sim/network

• 
  lee deeble (@LeeDeeble) reported 14 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Simon Parry (@sparry951) reported 14 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 17 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Theresa Bevan (@1pennysweet) reported 20 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 23 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues