Tesco Mobile outages and service status in Upton, England

Problems in the last 24 hours in Upton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Upton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

• 
  LEI (@emmeralds1) reported 5 minutes ago from Liverpool, England

  Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

• 
  bethany (@bethanykatex_) reported 17 minutes ago from Liverpool, England

  @tescomobile hi, why is my signal not working? it says i have 4G but nothing is loading or coming through

• 
  6 times 🏆 (@DoveyReds) reported 48 minutes ago from Liverpool, England

  @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

• 
  sandra thelwell (@purplecircle70) reported 51 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

• 
  Jonesy (@Jonesj1988) reported 58 minutes ago from Liverpool, England

  @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Kendall (@DaveKendallPho1) reported 6 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  gillian mary (@gillianwyatt601) reported 10 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Scott Small (@scottjsmall) reported 11 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  DJ (@royaloctopus_) reported 12 minutes ago

  @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

• 
  Paul Varney (@silveryk) reported 13 minutes ago

  @tescomobile Honestly waste of everyone's time. Your network is poor. I've mentioned it before, others have mentioned it before but you don't invest in it or improve it. Coverage is awful but many other networks in UK also poor. Just try and make it better. I know you cant personally!

• 
  montyniblet (@montyniblet) reported 14 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  James Baker (@_JamesBaker92) reported 17 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  Maly (@MARnHAR) reported 23 minutes ago

  @tescomobile really SUCKS

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 23 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Gladimir (@DrGladimir) reported 25 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.