Tesco Mobile outages and service status in Ulceby, England

Problems in the last 24 hours in Ulceby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ulceby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ulceby, England

Latest outage, problems and issue reports in Ulceby and nearby locations:

• 
  Claire Jordan (@ClaireAnne_J) reported 6 minutes ago from Welton, England

  Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

• 
  Claire Jordan (@ClaireAnne_J) reported 29 minutes ago from Welton, England

  @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

• 
  Andy Roberts 🎗 (@andyrobertshull) reported 46 minutes ago from City of Kingston upon Hull, England

  @tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍

• 
  O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported 51 minutes ago from City of Kingston upon Hull, England

  @tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please

• 
  Claire Jordan (@ClaireAnne_J) reported 53 minutes ago from Welton, England

  @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

• 
  Richard Forrester (@richforr70) reported 54 minutes ago from Hessle, England

  @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Pacitti (@davidpacitti) reported 2 minutes ago

  @tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?

• 
  Chris (@geordiechris48) reported 8 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Dave (@In_Dave_idual) reported 10 minutes ago

  @tescomobile How on God's green earth am I supposed to reset my password to log in to pay my bill when it requires a 2SV via SMS when YOU'VE CUT OFF MY SERVICES. Complete joke of a service anyway.

• 
  North & Midlands Racing Club (@NorthRacingClub) reported 13 minutes ago

  @tescomobile hi struggling to use online chat for last 2 days with a technical issue! Please advise how I can sort my issue?

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 15 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Scott Small (@scottjsmall) reported 15 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  colinsmith50 (@colinsmith50) reported 18 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  montyniblet (@montyniblet) reported 19 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Jo Jo (@joannew0112) reported 19 minutes ago

  @tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?

• 
  ToonLad101 (@ToonLad101) reported 19 minutes ago

  @tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service