Tesco Mobile outages and service status in City of Kingston upon Hull, England

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

• 
  Claire Jordan (@ClaireAnne_J) reported 3 minutes ago from Welton, England

  Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

• 
  Claire Jordan (@ClaireAnne_J) reported 16 minutes ago from Welton, England

  @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

• 
  Andy Roberts 🎗 (@andyrobertshull) reported 19 minutes ago from City of Kingston upon Hull, England

  @tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍

• 
  O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported 25 minutes ago from City of Kingston upon Hull, England

  @tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please

• 
  Claire Jordan (@ClaireAnne_J) reported 26 minutes ago from Welton, England

  @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

• 
  Richard Forrester (@richforr70) reported 39 minutes ago from Hessle, England

  @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 3 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  m n (@silsonit) reported 3 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Larkin ☭ (@stonefish1234) reported 8 minutes ago

  @te67683 @tescomobile Funny, I never got any till I got through to Tesco in India..🧐

• 
  T (@Terry32x) reported 9 minutes ago

  @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

• 
  Andy 🇬🇧 (@AndyUK_52) reported 12 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone

• 
  Cameron🇬🇧🇬🇧 (@cameowilts) reported 13 minutes ago

  @tescomobile hey! My bill looks wrong…. It’s saying I have not got to pay this month…… help!

• 
  Johnny Dowling (@JohnnyDowling10) reported 13 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  KJ (@riverofstardust) reported 14 minutes ago

  @JohnStable24816 @tescomobile This fits with my mums recent experience - I can't believe how poor it's been! Currently planning to cancel her contract and get her a decent service

• 
  Sylvia Travers (@sylvia_luisa) reported 19 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?

• 
  Legal Style Blog (@legalstyleblog) reported 20 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.