Tesco Mobile outages and service status in City of Kingston upon Hull, England

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

• 
  Claire Jordan (@ClaireAnne_J) reported 12 minutes ago from Welton, England

  @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

• 
  O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported 22 minutes ago from City of Kingston upon Hull, England

  @tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please

• 
  Claire Jordan (@ClaireAnne_J) reported 22 minutes ago from Welton, England

  @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

• 
  Richard Forrester (@richforr70) reported 46 minutes ago from Hessle, England

  @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

• 
  Andy Roberts 🎗 (@andyrobertshull) reported 58 minutes ago from City of Kingston upon Hull, England

  @tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍

• 
  Claire Jordan (@ClaireAnne_J) reported 59 minutes ago from Welton, England

  Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sredna Rapmil (@SrednaRapmil) reported 9 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Amanda Martin (@AmandaKMartin) reported 11 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  Paddyh (@PADDYHOWARD) reported 11 minutes ago

  @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.

• 
  Melissa ✨ (@WimblyDonnerxo) reported 11 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Simon Hawley (@Simon_Hawley) reported 11 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  Julie Martin (@julesvb82) reported 15 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Jeremy (@io_scores) reported 22 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 24 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Chiara Quinn MBCI (@ChjaQuinn) reported 24 minutes ago

  @tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time

• 
  Marie Hobson (@MarieHobson) reported 28 minutes ago

  @tescomobile Are you able to follow me? As the link doesn't work and I think this might be why