Tesco Mobile outages and service status in City of Kingston upon Hull, England

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

• 
  Andy Roberts 🎗 (@andyrobertshull) reported 10 minutes ago from City of Kingston upon Hull, England

  @tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍

• 
  Richard Forrester (@richforr70) reported 18 minutes ago from Hessle, England

  @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

• 
  Claire Jordan (@ClaireAnne_J) reported 20 minutes ago from Welton, England

  @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

• 
  Claire Jordan (@ClaireAnne_J) reported 24 minutes ago from Welton, England

  @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

• 
  Claire Jordan (@ClaireAnne_J) reported 28 minutes ago from Welton, England

  Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

• 
  O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported 36 minutes ago from City of Kingston upon Hull, England

  @tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Dixon (@scott_expert) reported 3 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 4 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  chris (@chris75owl) reported 6 minutes ago

  @tescomobile Internet signal been awful for 36 hrs in the sheffield s5 area pls sort it pls. Paying money for a service that you are not providing.

• 
  Jamie Imber (@Jayballzz23) reported 9 minutes ago

  @tescomobile why is your reception terrible everywhere I go? It’s becoming a joke now

• 
  Phil 〓〓 (@Kryfold_Sky) reported 11 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile

• 
  Colette Houlihan (@Colly_wobbles) reported 11 minutes ago

  @tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.

• 
  Jamie Imber (@Jayballzz23) reported 12 minutes ago

  @tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception

• 
  DS (@DSuggers) reported 12 minutes ago

  @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.

• 
  alice 🩵 (@LilMissAlice__) reported 13 minutes ago

  @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working

• 
  Theresa Bevan (@1pennysweet) reported 17 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues