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Tesco Mobile outages and service status in City of Kingston upon Hull, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

  • ClaireAnne_J
    Claire Jordan (@ClaireAnne_J) reported from Welton, England

    @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

  • OurSoundMusic3
    O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported from City of Kingston upon Hull, England

    @tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please

  • andyrobertshull
    Andy Roberts 🎗 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍

  • ClaireAnne_J
    Claire Jordan (@ClaireAnne_J) reported from Welton, England

    @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

  • ClaireAnne_J
    Claire Jordan (@ClaireAnne_J) reported from Welton, England

    Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

  • richforr70
    Richard Forrester (@richforr70) reported from Hessle, England

    @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jajasolu
    Ola (@Jajasolu) reported

    @tescomobile my SIM card has no signal and no one is responding

  • mydogisafreak
    Grace🐦 (@mydogisafreak) reported

    @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

  • FamilyThomas3
    Family Thomas (@FamilyThomas3) reported

    @tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help

  • Townfangreg
    Greg Jones (@Townfangreg) reported

    @tescomobile your delivery service is a joke. Apparently I have missed my delivery but having been in all day why didn't the door go? My phone has been broken for weeks and you haven't replaced it. Angry is not the word

  • GrahamStout4
    Graham Stout (@GrahamStout4) reported

    @tescomobile I haveSamsungA14 contract until Dec.. 2026. It is not an A14 4 or 5G. My no. finishes 701 & doesnt allow me 2 access external 4G. I got new Sim which I was told would fix issue. It didn't. I will not have Internet access 4over a year when I can eventually replace

  • Gt1900X50994
    XGt1900 (@Gt1900X50994) reported

    @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles

  • WimblyDonnerxo
    Melissa ✨ (@WimblyDonnerxo) reported

    @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

  • sparry951
    Simon Parry (@sparry951) reported

    @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?