Tesco Mobile outages and service status in City of Kingston upon Hull, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported from City of Kingston upon Hull, England@tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please
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Claire Jordan (@ClaireAnne_J) reported from Welton, EnglandWow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡
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Claire Jordan (@ClaireAnne_J) reported from Welton, England@tescomobile Appalling behaviour and treatment after being a customer for over 10 years.
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Claire Jordan (@ClaireAnne_J) reported from Welton, England@tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!
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Andy Roberts 🎗 (@andyrobertshull) reported from City of Kingston upon Hull, England@tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍
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Richard Forrester (@richforr70) reported from Hessle, England@tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Simon Hawley (@Simon_Hawley) reported@tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks
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picklemonsterg (@picklemonsterG) reported@tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!
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Rebecca Tudor (@RebeccaLaura) reported@tescomobile hey it seems like the network is not recognizing numbers in my phone when they call and is splitting off the first 3 digits of the phone number and saying it is a foreign caller when it isn't. Why is this happening?
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile
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Stephen Cawdron (@Cawdrons) reported@tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap
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Chiara Quinn MBCI (@ChjaQuinn) reported@tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time
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Amanda Martin (@AmandaKMartin) reported@tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.
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Josh Breckell (@BreckellJosh) reported@tescomobile hi can I get some help/advice on my upgrade
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James Glen (@james__glen) reported@tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?