Tesco Mobile Outage in Tamworth, Staffordshire, England

@tescomobile fully had me in the neck. How is automated service able to allow me to increase my safety buffer, but cannot allow me to buy an already overpriced data package with that increase. True, every little helps....their bank balance not mine. 🍻

@tescomobile Went there they was sat on their phones playing some golf game , sad they had been dead since opened 👍 great help

@tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

@tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

@tescomobile Hi got a sim to put in a tracker as my mom is a wanderer & gets lost. All ok but I can’t set account online as sms sent to number & no way to read on tracker. Is there a solution?

During a complaint with @tescomobile, they handed over all my personal information included security questions and answers to the Ombudsman. This breach of #GDPR will cost them dearly. I've just finalized a county court filing to recover the damages.

@tescomobile Hi no I haven’t been able as I couldn wait with work commitments all I want to do is cancel a dormant account not move it or upgrade

@tescomobile trying to cancel a dormant phone contract is like pulling hens teeth how many times do you need to transfer then sit in queue I’m too busy to wait now 😡😡

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

@tescomobile It would help if u read the impossible situation im having with the sales team. I've been charged for full insurance and the phone sale was blocked by the computer before it even got to the visa credit search at the bank. Im paying for insurance for no phone by the sales team

@tescomobile ordered a sim on 7th June and haven’t had it yet! My current contract ends on Saturday so I’ll be phoneless unless I get it! Can you help?

@Local_Baitface @EE Good move. #EE roll will the customer service arrogance of the domineering large corps of the past, safe in their knowledge they are currently "big dogs". They need to learn from seeing how quickly that dominance of the market can collapse. Try @tescomobile piggybacking on O2. 👍

@tescomobile Been in again today, same result technical problems

@tescomobile Hi, we moved to you from O2 last Friday. My wife’s mobile data on new phone came through yesterday but I still can’t get it. Can you help please?

@tescomobile Nobody has got somebody to help me in store they just guess and their manager on phone guesses & tells me its barclays and thats not resolving anything they shouldn't guess as its sending me on a wild goose chase taking longer to get the actual problem sorted.

@tescomobile The only thing I will say its really bad practice to blame the bank they said my credit is fine its a tesco technical fault. And I've got a tesco insurance on this phantom phone now because over the phone sales the system allows me to go a bit further than in store.

@tescomobile Could someone help direct me to a person who can over ride the system so I can buy the phone today and put this stress behind me as its been going on for 10 days and im going round in circles in store and on phone because no one is qualified to know what to do. My bank are fine.

@tescomobile My bank customer services who have full access to see my account said I've never defaulted on any payments im out of phone contract with 02 for 3 years and I didn't know it would be this difficult to get a new provider. This resolve requires a reset of all my information stored.

@tescomobile I have also got an email confirmation of full tesco phone insurance via email last night of a phone i am not allowed to buy. The various staff are lovely but nobody has a clue what to do to help me buy the phone. I've got the insurance for it but not the phone.