Tesco Mobile

Tesco Mobile Outage Report in Swanage, Dorset, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Swanage, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Swanage, Dorset, England 01/12/2026 10:10

January 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Swanage, England

Latest outage, problems and issue reports in Swanage and nearby locations:

  • BoMoBill Bill Mason (@BoMoBill) reported from Bournemouth, England

    @tescomobile Is there a problem with your PAYG tip-up via phone/card service: I have been trying to top up for a sheltering vulnerable person for 2 days now! Always reporting a ‘problem with the service’!

  • MartynS61 Martyn (@MartynS61) reported from Bournemouth, England

    @tescomobile in Bournemouth town centre and signal so poor unable to get internet! Can’t get cricket scores! Have had to pinch someone’s WiFi to send this message! Why is signal so bad!

  • limetreecomms limetreecomms (@limetreecomms) reported from Bournemouth, England

    Of all the days for the network to be down @tescomobile 🥴😩😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_stewart Dave Stewart (@dave_stewart) reported

    @tom_may @tescomobile Crap. Sorry Tom!

  • tadman_steve Steve Tadman (@tadman_steve) reported

    @tescomobile is it common practice to cancel a sim card prior to receiving the new one? If it helps, it's for my 77 year old mum who lives alone. Well done for zero care and making us feel like just a number. No wonder people have no faith in large companies. 👎

  • KA23017944 K A (@KA23017944) reported

    @tescomobile 4 days. 10webchats. 5 calls with minimal 40 mins wait (2 calls phone put down on me after an hour of waiting) a visit to the store. Being told SINCE Sunday 'all be working after 24hours'-nothing! That's dedicated customer care tesco!! Complaint made. Unacceptable

  • tadman_steve Steve Tadman (@tadman_steve) reported

    @tescomobile A sorry doesn't really help. Still no sign of the sim card but what else should I expect? 🤷 Probably time to look for a new provider.

  • Went2Paul Paul Went (@Went2Paul) reported

    @tescomobile Thanks for the clarification but I have no intention of switching from PAYG. But are you saying that 5G will never be available on PAYG, and if not do you know why?

  • ClaireMcMahon92 Claire McMahon (@ClaireMcMahon92) reported

    @tescomobile phone saying sos calls only is network down?

  • Dogstrustjoey Chester Jones (@Dogstrustjoey) reported from Manchester, England

    @tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

  • ShaneSLK MVP (@ShaneSLK) reported

    @tescomobile how the hell are you supposed to top up this damn thing? I've been to the store TWICE and then tried to top up with vouchers and card. NOTHING! Overly complicated and not impressed.

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile Should be getting 4G , it says so on the coverage checker. Not getting the service I am paying for. Should not have to resort to WiFi.

  • tom_may Writer Tom May (@tom_may) reported

    Important message. DO NOT buy a phone through a @TescoMobile contract. Despite what they claim, it is impossible to switch carriers at a later date. I have been without service since 4 Sep, with no end in sight. This has been the worst customer service I've ever received. Pls RT.