Tesco Mobile Outage in South Benfleet, Essex, England

@tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

@tescomobile Hi, I did this (see photo) it states there are issues with the mast

@tescomobile is there a problem with network please? Can send and receive messages but can’t phone out or accept calls

@tescomobile I’ve tried and it’s still very slow, it’s saying there’s one problem in my area. I’m paying £40+ for my@contracts for would expect a service that works

Unsure why I’m paying for internet when it doesn’t work? Yesterday my 4g was slow as anything and today is practically not work at all @tescomobile

@tescomobile Hey, hoping someone can help, every time I dial out the person cannot hear me the first time the call connects, second time usually fine wasn’t today - third time was Is it possible to disable WiFi calling to see if this is the issue? I can’t do it within my settings

@tescomobile visit for a phone end up being infected with god knows what. Your staff don’t wear masks, leave the snotty tissue all over the place, don’t wash hands or sanitise. I work in a Covid Hotspot but felt more at risk in your store. Never again

Thanks to the people who have contacted me who have called to inform me that my backup phone/work number has been posted on a wall in Conventry. It involves ***** but not the feline version. Just phoned @tescomobile, the carrier, & I couldn't have had better customer service.

@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

Thanks Maria @tescomobile you have sorted my issue after the network outage …. Why didn’t I think to reboot ?? Doh! Thanks

Tesco says no phone issues Llanelli ermmmm I beg to differ … Day 3 no service 😤😤😤 @tescomobile