Tesco Mobile Outage Report in Penzance, Cornwall, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Penzance, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (42%)
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Internet (29%)
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Total Blackout (24%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
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Beth :)
(@tgwktm) reported
from
Helston, England
@tescomobile I just checked the status of the signal and it said that a mobile mast isn't working in my area
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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gaz clifford
(@gaz1094) reported
@tescomobile not happy with any customer service I have received from you guys at all! It’s disgusting! Taking money out of my bank account without a direct debit set up leaving me with no money for the next 2 weeks! And only offering to defer the next bill!
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Michael Davy
(@m_mdavy) reported
@tescomobile absolute joke of support service been trying to get help for 3 days now just keep getting run around. Can't wait to leave
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RubyTinkerbell
(@RubyTinkerbell) reported
@tescomobile That's not good enough; I'm paying for a service which I can't use. I'll be leaving tesco mobile asap.
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Elsjoe_x
(@EllieLythe) reported
@tescomobile I get a text to say you will give a date in the next 24hrs to change my number over and it has now been 2 days!! And no text, Great customer care there 👏🏻👍🏻
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Maula Jatt
(@MaulaJatt18) reported
@RobBell24009932 @tescomobile Their customer service has gone to the shitters. U probably best switching providers as their customer service sucks. I was refused a manager today despite asking 3 times and oh yes I was mis sold a contract to but advisor couldn't do anything neither let me spk 2 a manager
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TheDarkenedDoorstep💙
(@ont_stoop) reported
@tescomobile I needed to reset my apps to their factory settings to resolve problems with my settings. An unfortunate side effect of doing this was wiping out my PAYG balance which is more than annoying so can you possibly restore my balance.
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RubyTinkerbell
(@RubyTinkerbell) reported
@tescomobile I contacted Tesco Customer Care & just got the usual "brush-off' response - "we're working on a mast near you; no, we don't know when the work will be finished"; then when I checked, you weren't working on any local masts. Pathetic!
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Parole D'Expat Écosse
(@ExpatEcosse) reported
Still no refund and no answer to my DMs! @tescomobile @Tesco I have been a customer for decades and to be honest I am thinking of switching for another provider.
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Mark
(@Mark29071823) reported
@zzpstagrt1197 @Adywebb @tescomobile Lol don’t care I’ve signed with EE today full network I can’t remember the last time I’ve seen 4 bars on my phone didn’t even know there were 4 bars on there lol good bye o2 hello signal lol
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✨ Victoria ✨ UK Blogger ✨
(@LyliaRose) reported
@tescomobile I topped up my daughter’s PAYG and bought her a rocket pack for £10. Now the 4G internet won’t work. Tesco Mobile app says ‘sorry there’s a technical hitch’ and I can’t access it. I tried calling 4455 and it won’t recognise I’m pressing 3 for help. Can you help?