Tesco Mobile outages and service status in Penzance, England

Problems in the last 24 hours in Penzance, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Penzance, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

• 
  Matt (@matt_saunders_) reported 16 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

• 
  Matt (@matt_saunders_) reported 18 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

• 
  Matt (@matt_saunders_) reported 23 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

• 
  Beth :) (@tgwktm) reported 45 minutes ago from Helston, England

  @tescomobile I just checked the status of the signal and it said that a mobile mast isn't working in my area

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@RobertSquirrel1) reported 4 minutes ago

  @tescomobile im trying to add a one off data bundle. Been through the process 4 times today and its still not updated. Can I get some help?

• 
  Legal Style Blog (@legalstyleblog) reported 8 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  Jeremy Lindsell (@JeremyLindsell) reported 11 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  Lee James (@wots_kraken) reported 17 minutes ago

  @DaveKendallPho1 @tescomobile It's honestly awful man. It's just getting worse and worse

• 
  Steven Barrett (@SBarrettBar) reported 17 minutes ago

  Today is Day 2 of @tescomobile illegally refusing to give me my PAC Code (to keep my phone number of 25 years) It's my lawful right - it's our property They won't: - tell it on the phone - call me - text it - email it (to the account they verified) NEVER use them

• 
  New Homes Expert (@NewHomesExpert1) reported 19 minutes ago

  @tescomobile OH that old chestnut! @tescomobile used that as an ongoing excuse to delay and frustrate those who complain. Ombudsman will rule in my favour. "CEO team" 10 days to sort it ticking down!

• 
  Emma Shepherd (@emmzsheps91) reported 20 minutes ago

  @tescomobile why can I not get signal anywhere now with my phone? My partner and parents are also experiencing the same with you. Literally SOS or one bar that then makes you sound like a robot no matter who you ring! What’s the point in paying for a contract when I can’t use it

• 
  Gordo52 (@Gordo5211) reported 20 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

• 
  Legal Style Blog (@legalstyleblog) reported 22 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.