Tesco Mobile outages and service status in Penzance, England

Problems in the last 24 hours in Penzance, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Penzance, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Penzance, England

Latest outage, problems and issue reports in Penzance and nearby locations:

• 
  Beth :) (@tgwktm) reported 21 minutes ago from Helston, England

  @tescomobile I just checked the status of the signal and it said that a mobile mast isn't working in my area

• 
  Matt (@matt_saunders_) reported 39 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?

• 
  Matt (@matt_saunders_) reported 42 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.

• 
  Matt (@matt_saunders_) reported 52 minutes ago from Marazion, England

  @cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Horne (@SHN51989) reported 4 minutes ago

  @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

• 
  Ali. Me (@AlisonWagstaff3) reported 6 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  Richard (@Richardlewis31) reported 11 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  gillian mary (@gillianwyatt601) reported 12 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  picklemonsterg (@picklemonsterG) reported 13 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  Paul Varney (@silveryk) reported 14 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Saz The Crumb (@PikaSaz) reported 14 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  Gladimir (@DrGladimir) reported 21 minutes ago

  @Samuel598335428 @tescomobile Bad bot

• 
  Jen (@jen_newcastle) reported 24 minutes ago

  I wonder if @tescomobile is ever going to sort out issue we have with a number going from contract to payg .. ?? Nearly a month now .. numerous live chats , phonecalls and even a complaint ... To be told to wait ... And wait ... And wait ?? Waited long enough now

• 
  Noel Phillips (@noelphillips211) reported 25 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.