Tesco Mobile outages and service status in Penzance, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Penzance, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Penzance, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Penzance, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Penzance, England
The most recent Tesco Mobile outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston
|
Phone | 1 month ago |
Community Discussion
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Tesco Mobile Issues Reports Near Penzance, England
Latest outage, problems and issue reports in Penzance and nearby locations:
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Beth :) (@tgwktm) reported from Helston, England@tescomobile I just checked the status of the signal and it said that a mobile mast isn't working in my area
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Matt (@matt_saunders_) reported from Marazion, England@cymraesydwi @tescomobile @O2 Tbh ate bloody terrible. Definitely a goodwill payment due whenever they get it resolved…! I mean leaving a woman stranded with no mobile phone is downright dangerous.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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steven rothwell (@steven_rothwell) reportedCan you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom
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Amy (@StefScope) reported@tescomobile Just a heads up they’ve confirmed they will indeed let you pay for a service and then disconnect it with no refund. Complaint incoming @CommsOmbudsman
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dean hannington (@dhannington) reported@jingsy @tescomobile I’m also having the same problem been fobbed off twice over the phone and instore saying nothing they can do. Only been waiting since last Tuesday
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alice 🩵 (@LilMissAlice__) reported@tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working
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Meathead (@danstephens2) reported@tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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steven rothwell (@steven_rothwell) reportedCan you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb
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Amanda Martin (@AmandaKMartin) reported@tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont
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1234 (@MissKillikelly) reported@tescomobile hi, I’ve had no mobile data since yesterday. Unable to receive / makes calls or texts and have no access to internet. Is the service down?