Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (52%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Ferndale and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Phone | |
| Treorchy |
Total Blackout | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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martyn.vapeman
(@MartynWilliams6) reported
from
Maesteg, Wales
Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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master.vaper
(@MartynWilliams6) reported
from
Maesteg, Wales
Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire
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Daren
(@_Gingernut_) reported
from
Bridgend, Wales
@tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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John Pilkington PT
(@johnpilks) reported
Utterly appalling service from @tescomobile Asked for replacement SIMs over a week ago. Service on both original numbers cut off on Monday. One replacement arrived on Wednesday. Other has been lost or not issued. Put on hold for 15 minutes, then cut off. 😡🤬😡🤬😡🤬
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Sibyl Ruth
(@SibylWrites) reported
After several fruitless conversations with their customer support team I've emailed @tescomobile with a complaint and am hoping for better things.
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Kwabena Olatunji
(@OlatunjiKwabena) reported
@tescomobile hi I just got my new phone. My current sim is still inside the old phone. I sent the code swap also to the number it said to wait until I get no signal. Do I move it to the new one ? Or do I keep it inside the old phone? The new phone is 5G sim.
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David Cawton
(@DavidGCawton) reported
@tescomobile I no longer using Tesco Mobile and would like to delete my account but I am unable to find out how, can you help please?
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Robert Leslie
(@robert_leslie_) reported
@tescomobile Been a customer for some years and been v satisfied. Unfortunately you don’t support Apple Watch so going to have to move away soon...unless any imminent plans to change this?
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Paul Brandon
(@paul_brandon) reported
from
Middlewich, England
@tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?
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Dr Sarah 💙
(@sarahpsyc) reported
@tescomobile @EE could learn from @tescomobile ...whilst for me, hiking my contract (quite a bit this time I might add) isn’t a huge issue - for others right now it’s a cost they probably can’t afford
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Lee
(@leemadden83) reported
@tescomobile I left EE for this reason after 15 years As a customer. Been at @giffgaff for the last 5 and never looked back. Always felt cheated by a mid contract price increase so good on you. @EE would never do business with you again.
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Jenny Rutland
(@Jenlo_21) reported
@tescomobile Wow great customer service when i have to ring 12 times to get my phone sorted out since sunday. Says alot doesnt it 😡😡 never ever go to tesco mobile after this much hassle
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Phili ❄️✨
(@PhiliSparkle) reported
@tescomobile any reason why I’ve got full 4G signal but it’s not loading anything or taking forever to load any social media etc