Tesco Mobile outages and service status in Pencoed, Wales

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pencoed, Wales

The most recent Tesco Mobile outage reports came from the following cities: Ferndale.

City	Problem Type	Report Time
Ferndale	Phone	28 days ago
Ferndale	Phone	1 month ago
Ferndale	Total Blackout	3 months ago
Hengoed	Phone	4 months ago
Treharris	Phone	6 months ago
Treorchy	Total Blackout	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

• 
  master.vapour (@MartynWilliams6) reported 25 seconds ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  Hot Dog Trainer (@ondineb) reported 4 minutes ago from Ferndale, Wales

  @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

• 
  martyn.vapeman (@MartynWilliams6) reported 11 minutes ago from Maesteg, Wales

  Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

• 
  Soozles (@soozles_) reported 13 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• 
  Daren (@_Gingernut_) reported 13 minutes ago from Bridgend, Wales

  @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

• 
  master.vaper (@MartynWilliams6) reported 38 minutes ago from Maesteg, Wales

  Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 45 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Hot Dog Trainer (@ondineb) reported 57 minutes ago from Ferndale, Wales

  @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melvyn Buckton (@BucktonMel91596) reported 5 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

• 
  Alfie Joseph (@alfie_jose26583) reported 5 minutes ago

  @tescomobile Hi i have got several £10 bundles more than 30 days ago and have not recieved my 300 ] Points promised can. You message me and help me.

• 
  Richard (@Richardlewis31) reported 8 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

• 
  Ian (@iancharris) reported 12 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  fabio manetta (@fabiomanetta) reported 13 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 15 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  jiji (@ExecAsstJiji) reported 18 minutes ago

  @tescomobile I’m offered an upgrade to change a contract at not additional cost. No matter how many times I try to take advantage of this offer, it won’t work. About to quit your network. The offer must be fake! #tescomobile #tesco

• 
  Jill Collier 🟥 (@JillCollier16) reported 23 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Graeme Paddison (@graemepaddison) reported 24 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  clam (@clam70435692) reported 25 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one