Tesco Mobile

Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pencoed, Bridgend county borough, Wales 03/12/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomTreharris Phone
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomCardiff Phone

Community Discussion

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Tesco Mobile Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • _Gingernut_ Daren (@_Gingernut_) reported from Bridgend, Wales

    @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • MartynWilliams6 master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • MartynWilliams6 martyn.vapeman (@MartynWilliams6) reported from Maesteg, Wales

    Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mikegrichards Mike Richards (@mikegrichards) reported

    @tescomobile Hi just joined you after leaving 3. You have retained my number but when you send one time code to sign in it goes to original number for new SIM not my number you have ported over.

  • mikegrichards Mike Richards (@mikegrichards) reported

    @tescomobile Hi. Old providers SIM card does show no service so followed instructions given. Will try again later. Thanks.

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile Voucher I got a text saying my rocket pack went on but when I go on the app it's not updated and not working

  • susanmscurr susan m scurr (@susanmscurr) reported

    @tescomobile Not feeling the power Tesco mobile! 4 g so slow full signal and 4 g . Not getting all my texts or being able to send messages Popped in to local store who said I’m not the only one who reported this issue, checked the net work which says no issues .

  • Phoenixx89x Robbie (@Phoenixx89x) reported

    Been a loyal @tescomobile customer for many years now and I’m being told that the options for my faulty phone are wait and see if a new one is in stock or cancel my contract? They also don’t phone customers back from the exchange department because A NEW CUSTOMER takes 1/3

  • ConnorPerl Connor Perl (@ConnorPerl) reported

    @tescomobile Terrible customer service this morning, I Almost felt they were taking. the mick out of me

  • Sharond_01 Sharon Donnelly (@Sharond_01) reported

    @tescomobile Surely the fact that we’d transferred away from the network means payments stop. I’ve not had to sort that out with other networks before.

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile I take it your down I topped up this morning still hasn't gone on and won't allow me to text or anything

  • Sharond_01 Sharon Donnelly (@Sharond_01) reported

    @tescomobile I have just seen I’ve had £10 taken from my account for a mobile too up. I transferred that number from Tesco in the summer. Please can you help? Online chat not working on website.

  • HMadison8 Harry Madison (@HMadison8) reported

    @tescomobile I bought a phone from Tesco mobile. I was assured it was unlocked even after asking the assistant twice. But no, instead the birthday present was ruined. Is this what constitutes customer service nowadays? Lying to the customer to make a sale?