Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Tesco Mobile
Tesco Mobile is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Phone | |
| Treorchy |
Total Blackout | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Daren
(@_Gingernut_) reported
from
Bridgend, Wales
@tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?
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martyn.vapeman
(@MartynWilliams6) reported
from
Maesteg, Wales
Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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master.vaper
(@MartynWilliams6) reported
from
Maesteg, Wales
Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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SParker
(@HebbyGold) reported
@tescomobile Hi sadly the issue isn't resolved. Can you help?
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Jonathan Shiel
(@Jonnashiel) reported
@tescomobile Terrible service from you - daughter transferred over to your service recently- now cannot get any 4g - she is currently travelling through Europe and can’t access her mobile data - pretty useless service from Tesco mobile - avoid them if you can
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Ray Whittall
(@whittall_ray) reported
@tescomobile my phone was ported over from Virgin on Monday 27th, I still don't have data working, customer service says 'is a known problem and are working on it' 'affecting lots if people' Why?
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Neil Hastie
(@neily_boy72) reported
@tescomobile @edwinhayward I think this is a big mistake! You don’t offer customers bundles as it is, so you remove free roaming but have nothing to replace it with… I’ve been a customer for years, but this is making me reconsider that
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Jamie bonner
(@Jaibxxx) reported
@tescomobile staff were taking the mick out of me while they thought I was on hold and offered £67 off my £200 bill…. Something tells me I have not been compensated at all for the poor customer service
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Kevin Gibbins
(@KevinGibbins1) reported
@Craigo71 @tescomobile @O2 New phone, 100Gb of data for £20 a month, 24 month contract, with 3. A couple of minor technical issues (mainly because I'm technically inept) which were sorted really quickly. Decent signal coverage. I was with Tesco but they couldn't match that.
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Peter Ibitoye
(@PeterIbitoye2) reported
@tescomobile why is my roaming not working in Portugal
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Katie
(@VinnieLouu) reported
@tescomobile To contact anyone. The person on your live chat is full of crap as well. Check my account and see how many times me and my partner had to call each other within an hour because you can’t provide services I pay for. I cannot sustain a phone call EVER.
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Tony Winters
(@tonster36) reported
@petermat9 @tescomobile @WhichUK Tesco confirm to me that this is a national problem affecting every Sim transfer.
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R4q3l
(@RABCJ) reported
@tescomobile Hi Rob, I have actually tried that, but the number that it is currently Iinked to is no longer in use, so security text is not being received, hence the problem. Mobile tell me to speak to Clubcard and vice versa