Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (44%)
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Internet (29%)
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Total Blackout (21%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Treharris |
Phone | |
| Treorchy |
Total Blackout | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Daren
(@_Gingernut_) reported
from
Bridgend, Wales
@tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?
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master.vaper
(@MartynWilliams6) reported
from
Maesteg, Wales
Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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martyn.vapeman
(@MartynWilliams6) reported
from
Maesteg, Wales
Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@tescomobile @Ofcom Now they are logging a complaint....53 minutes in
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tracyism
(@tracyism) reported
@tescomobile as a Tesco colleague I'm really applauded at the service I have received so far. I placed an order and then an online agent cancelled it the same day. I've since spoke to several different operators and online chat colleagues and I'm still on the wiser!
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EJT
(@thribb) reported
@tescomobile The price “changes” I’ve just been informed of are massive increases - one was 400% - am I able to cancel my contract before it is due to end? I don’t approve of price gouging.
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Kat Woodward
(@KatHunt4) reported
@tescomobile Its not a very good security protocol when you need to access your account to look at phones because your current phone is broken.
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kellie✨
(@itsyagirlkell) reported
@tescomobile hi guys, I’ve had no service at all today only WiF. Are you able to help?
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BlueMonkey
(@GBlue1999) reported
@tracyism @tescomobile Cancel your order. @tescomobile mobile are awful.
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Jackie Betts
(@jackiebe9) reported
HNY @tescomobile just cost us £300- you cancelled our credit agreement for phone. ‘Care’ team said our only option was to return phone and rebuy on new agreement!! you’ve admitted that you never notified us that we needed to return the phone. Terrible service
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Cosplays Empress (Ami)
(@AmiBrundle) reported
@tescomobile We were told that would be yesterday. But we have been told a lot. Like one person said you could change the delivery address and one couldn’t. One person told us to go talk to dpd. we’re told again to ring back this morning. And no told not till February. Great customer service.
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keep it local
(@stevengrant3) reported
@tescomobile hi i have the galaxy z flip but it has pixelated already is there any help out there
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Cosplays Empress (Ami)
(@AmiBrundle) reported
@tescomobile Why do you pay someone to sit in store all day when they physically can’t help! They keep saying you need to get in touch with customer care? Why aren’t they customer care. You physically don’t care about your customers
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John Smith
(@itsreadingright) reported
As a new @tescomobile customer, I'm appalled by the level of customer service. Porting an EE number and still waiting & appalling background noise from call centre #wishihadstayedwithEE