Tesco Mobile

Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pencoed, Bridgend county borough, Wales 11/24/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomCardiff Total Blackout

Community Discussion

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Tesco Mobile Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • MartynWilliams6 master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

  • MartynWilliams6 martyn.vapeman (@MartynWilliams6) reported from Maesteg, Wales

    Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • _Gingernut_ Daren (@_Gingernut_) reported from Bridgend, Wales

    @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile Surely Tesco board has the financial abilty and brain power to implement a system where a new sim will deactivate an old sim when activated ensuring the customer has continuation of service for which they have paid for? Or in 2020 is this a ambitious goal in the distant future?

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    @tescomobile Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do?

  • smallpersonn smalls (@smallpersonn) reported

    @AwkwardAdaWitch @tescomobile Has someone cut a mast down?

  • HarryHedgehog Harry Hedgehog (@HarryHedgehog) reported

    @tescomobile I'm on pay monthly, and want to change the ring time before voicemail kicks in. According to your help pages I need to get to voice mail alerts menu * 4 1. But this goes to "changing my password" menu. Can you tell me the correct keys to change my ring length please

  • Thumbqueen Mmm (@Thumbqueen) reported

    @tescomobile why have you sent my phone back from repair?!?! And not sent the charger back?!?! Does.the phone ACTUALLY charge?!?! If not, I need a replacement phone because 2 months after buying, that is REALLY BAD SERVICE!!!!!!!!

  • gsouthy gsouthy_25 🏆 LIVERPOOL FC 👊🏼 (@gsouthy) reported from Accrington, England

    @tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨

  • welchcyclist Rhydian Evans (@welchcyclist) reported

    @tescomobile had ANOTHER text about contacting my nan. Well done for ignoring my previous complaint then sending the same text I had complained about.

  • first_ade first Ade (@first_ade) reported

    @tescomobile @dpd_support Expecting mobile phone delivery today Tesco tell me that the handset has been dispatched by email Dpd tell me that the order number from the tesco email cannot be found? HELP

  • copperlust Brooklyn. (@copperlust) reported

    @tescomobile How would my 4g issue be to do with the phone or the sim? Surely it’s your issue if it’s signal, no? I’ve tried customer support and I needed help a few months ago and received nothing.

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile £50 Compensation payment can be made by cheque to my residential address which you have on your records. This will real prove judt how sorry Tesco's really is!Apologies are cheap lip service.