Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Phone | |
| Treorchy |
Total Blackout | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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master.vaper
(@MartynWilliams6) reported
from
Maesteg, Wales
Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Daren
(@_Gingernut_) reported
from
Bridgend, Wales
@tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Simpson 🇬🇧🇬🇧🇬🇧
(@Jess_Simpson645) reported
@tescomobile @O2 not sure which of you might be able to help me but I'm being absolutely bombarded with unwanted spam calls from O20 numbers. As quick as I block them they pop up again with a different number. Latest one 020 3768 9411
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hoodedpigwoman
(@hoodedpigwoman) reported
And: @tescomobile : no, you can't speak to a supervisor, they can't speak to customers And best of all: T: We'll have to ask for an unlock code and it could be 20 days to arrive. Can we have a number to call you on? Me: only a landline T: no, it has to be a mobile Me: wtf?
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Carl Malkin 💙
(@CarlMalkin6) reported
Does anyone @tescomobile know what they are doing? It appears customer services hate customers and are intent on driving them all to other providers.
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Michael Spencer
(@mpspencer180) reported
@tescomobile is your Tescomobile app having issues. Nothing loading and saying there is an error. Deleted and reinstalled and now can’t get on at all?
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Alice 💙
(@cappsperhaps) reported
Trying to leave @tescomobile and unlock a phone to a different network should honestly be a Crystal Maze challenge. JUST TELL ME WHERE TO PUT THE PUK CODE YOU COWARDS
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James Andrews
(@CaptainJames37) reported
@tescomobile They were told they couldn’t cancel until they returned the phone, but the point is they still haven’t received the phone! Meanwhile they are over £200 out of the pocket, no phone and no idea if/when they’ll get refunded
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James Andrews
(@CaptainJames37) reported
@tescomobile Yes they have asked to cancel, but were told they couldn’t as it was ‘under investigation’. My dad (the account holder) has spoken to various people regularly over the last 2 weeks but nothing has been resolved yet. Just concerned as I mentioned he’s elderly and getting stressed
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Anita Searle
(@anita_searle) reported
@tescomobile Can't access account through phone app and website on laptop says account details invalid. Live chat said no problems and to switch off and on again. Tamworth Area B77 - are there any known problems?
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Phillip West
(@westaerialphoto) reported
@Mrs_A_Campbell @tescomobile @SamsungMobile It wouldn't surprise me if this was a Samsung fault. My wife had the A50 when it first came out and it was nothing but trouble. Wifi kept dropping out, glitchy camera etc. In the end I just bought a Huawei phone sim free. Samsung are aware of some serious software issues but....
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LilacNannie
(@LilacNannie) reported
@O2 @tescomobile sick of having intermittent signal. Hours of no signal despite assurances there isn’t a problem. THERE IS!