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Tesco Mobile

Tesco Mobile outages and service status in Pencoed, Wales

Some problems detected

Users are reporting problems related to: total blackout, internet and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Pencoed, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Tesco Mobile

Tesco Mobile is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pencoed, Wales

The most recent Tesco Mobile outage reports came from the following cities: Ferndale.

CityProblem TypeReport Time
Ferndale Total Blackout 1 month ago
Hengoed Phone 2 months ago
Treharris Phone 5 months ago
Treorchy Total Blackout 6 months ago
Pontyclun Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • soozles_
    Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • MartynWilliams6
    master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • _Gingernut_
    Daren (@_Gingernut_) reported from Bridgend, Wales

    @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

  • MartynWilliams6
    martyn.vapeman (@MartynWilliams6) reported from Maesteg, Wales

    Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

  • MartynWilliams6
    master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

  • soozles_
    Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jayballzz23
    Jamie Imber (@Jayballzz23) reported

    @tescomobile why is your reception terrible everywhere I go? It’s becoming a joke now

  • iancharris
    Ian (@iancharris) reported

    @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

  • trucker_euro
    EuroTrucker (@trucker_euro) reported

    @tescomobile I would like to cancel my sim please

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

  • kiripalmer_97
    Kiri Palmer (@kiripalmer_97) reported

    @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

  • Gt1900X50994
    XGt1900 (@Gt1900X50994) reported

    @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles

  • 1pennysweet
    Theresa Bevan (@1pennysweet) reported

    @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

  • IrfanMustaiq6k
    Irfan Mustafa (@IrfanMustaiq6k) reported

    @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

  • scottjsmall
    Scott Small (@scottjsmall) reported

    @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size