Tesco Mobile

Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pencoed, Bridgend county borough, Wales 02/12/2026 13:20

February 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Phone
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomCardiff Phone
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • _Gingernut_ Daren (@_Gingernut_) reported from Bridgend, Wales

    @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • MartynWilliams6 master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • MartynWilliams6 martyn.vapeman (@MartynWilliams6) reported from Maesteg, Wales

    Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported

    @tescomobile placed an order for pay as u go sim which was supposed to be delivered yesterday. Haven’t received it and tracking doesn’t help. Can you pl help

  • MildManThomps Nick Thompson (@MildManThomps) reported

    @tescomobile hello, if a phone was locked to O2, will a Tesco Mobile SIM work on it given you use O2’s network or will it need to be unlocked still? Thanks!

  • beckykdale Becky Dale (@beckykdale) reported

    @tescomobile I STILL can't ring out to any number - any one I try now says number isn't recognised. My data doesn't work either. This is not good enough now. I'm paying for what exactly here? Absolute shambles

  • MrsClark1889 Mrs C (@MrsClark1889) reported

    @tescomobile so the O2 mast is down yet again in HD9 area. This is becoming a weekly occurrence. We have no network coverage yet again. What are you doing to address this please? People are trying to work from home etc.

  • MrsClark1889 Mrs C (@MrsClark1889) reported

    @tescomobile Thank you I am aware of this. However as this is almost a weekly occurrence I want to know what os being done by Tesco to limit this. I am paying for a service which lately has been poor.

  • SweetChariot30 Nelle (@SweetChariot30) reported

    @tescomobile If a family member is on a contract phone and the phone is not working (wont charge ) can just pop the tesco sim in a sim free phone or would it have to be tesco mobile phone.

  • Haywood510 Haywood5 (@Haywood510) reported

    @tescomobile useless service!Have paid my bill but you have also taken the money off my credit card.I then receive a text to say I have an overdue bill.Called and told have not received the credit card payment despite Tesco bank saying you have. No help at all,how do I sort this?

  • StuartY19 Stuart Young (@StuartY19) reported

    @tescomobile Hi, I have sent over a Dm. Can I get some help please.

  • Percythepark Betty Jackson (@Percythepark) reported

    @tescomobile How do I know if it has left your network?

  • glenfield4 David Walker (@glenfield4) reported from Wheatley, England

    @tescomobile Hello Jade, I did leave a tweet several days ago and also been in touch with you and O2 by email. O2 keep saying problems are solved but they are not. Have now received message from them to say “should” be fixed by 21st Feb. Post Code OX33 1TR