Tesco Mobile outages and service status in Pencoed, Wales

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pencoed, Wales

The most recent Tesco Mobile outage reports came from the following cities: Ferndale.

City	Problem Type	Report Time
Ferndale	Phone	22 hours ago
Ferndale	Total Blackout	2 months ago
Hengoed	Phone	3 months ago
Treharris	Phone	5 months ago
Treorchy	Total Blackout	7 months ago

Nearby cities with recent reports

Community Discussion

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Tesco Mobile Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 9 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  martyn.vapeman (@MartynWilliams6) reported 15 minutes ago from Maesteg, Wales

  Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

• 
  Soozles (@soozles_) reported 27 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

• 
  master.vapour (@MartynWilliams6) reported 37 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  Daren (@_Gingernut_) reported 38 minutes ago from Bridgend, Wales

  @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

• 
  Hot Dog Trainer (@ondineb) reported 48 minutes ago from Ferndale, Wales

  @tescomobile @Ofcom Now they are logging a complaint....53 minutes in

• 
  master.vaper (@MartynWilliams6) reported 59 minutes ago from Maesteg, Wales

  Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

• 
  Hot Dog Trainer (@ondineb) reported 60 minutes ago from Ferndale, Wales

  @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Martin (@AmandaKMartin) reported 2 minutes ago

  @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 4 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

• 
  paisley jambo (@liz_c177) reported 7 minutes ago

  @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help

• 
  picklemonsterg (@picklemonsterG) reported 7 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  montyniblet (@montyniblet) reported 12 minutes ago

  @tescomobile Signal back on today but still lost 8 days in last month. TN56HN account 808724

• 
  KW (@tottmak) reported 13 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great

• 
  Paul Dyer (@pauldyer505) reported 15 minutes ago

  @tescomobile No problem - just done

• 
  montyniblet (@montyniblet) reported 16 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  jiji (@ExecAsstJiji) reported 20 minutes ago

  @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile

• 
  stoke bhoy (@stokiebhoy) reported 20 minutes ago

  This ENGLISH signal is beyond a joke what ******** is this **** show 🤦🤦 @tescomobile @EE