Tesco Mobile

Tesco Mobile Outage Report in Pencoed, Bridgend county borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pencoed, Bridgend county borough, Wales 11/25/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreorchy Total Blackout
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomCardiff Total Blackout

Community Discussion

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Tesco Mobile Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • _Gingernut_ Daren (@_Gingernut_) reported from Bridgend, Wales

    @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

  • MartynWilliams6 master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Thank you very much, Maria, the complaint section didn't work in Chrome but it worked in Mozilla. So finally, I have sent it, fully hoping the SIM activation process will be done or at least made clear for customers to know exactly what to expect when asking for activation.

  • darth151 Doug ‘Mad ☠️ ****’ Ratcliffe (@darth151) reported

    @juzzyp @tescomobile Also issues with the 4G in Suffolk and Bishop Auckland

  • juzzyp Justin P (@juzzyp) reported

    @tescomobile Definitely a issue with the network at SL6 5 area. Data is stuck on 3G and voice calls are an issue, just thought I’d report it.

  • chloeWSJ ✨Chloe✨ (@chloeWSJ) reported

    @tescomobile I’ve received a letter in the post telling me I’ve signed up to a Mobile contract with you when I haven’t done this myself, would you be able to help me? Many thanks

  • juzzyp Justin P (@juzzyp) reported

    @tescomobile Already checked and there are issues but wanted to let you know in case any other customers asked.

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile I wouldn't complain here, but the Tesco Mobile website doesn't provide any chance to put a complaint. Clicked in the complaint section it will be redirected in a circle until the poor one will give up any effort to put a complaint. It's clever by Tesco Mobile and it's working.

  • gw0lgn Colwyn (@gw0lgn) reported

    @tescomobile After 20 mins in a queue its apparent tesco mobile customer service is no different than any other provider, I expect covid will be the excuse when I eventually get through!

  • ALouiseDavis Dr Louise Davis (@ALouiseDavis) reported

    @tescomobile is your webchat broken?

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile I had 3 chats within 6 days with Tesco Mobile staff but there was always assurance about activation of this SIM. I understand that nothing may be perfect but is this necessary to tell people it's OK when actually it doesn't work? I didn't know what disconnection means until now.

  • BarbaraStraughn Barbara Straughn (@BarbaraStraughn) reported

    @tescomobile Hi, do you have a technical dept. please? I have been into the Tesco mobile shop twice, I have phoned customer care three times and I still have Service disconnected - no 4g and no contacts on my replacement sim card