Tesco Mobile Outage Report in Hengoed, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Hengoed come from postal codes CF82.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Tesco Mobile
Tesco Mobile is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Ebbw Vale |
Phone | |
| Treharris |
Phone | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@tescomobile @Ofcom Now they are logging a complaint....53 minutes in
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Hot Dog Trainer
(@ondineb) reported
from
Ferndale, Wales
@tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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mandeep bhogal
(@mandeepbhogal12) reported
Seriously @tescomobile what is going on. Your customer service is horrific hey again...... Seriously my customer rights count for nothing???!!!!
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gsouthy_25 🏆 LIVERPOOL FC 👊🏼
(@gsouthy) reported
from
Accrington, England
@tescomobile How long does a new SIM take to arrive via post for an existing customer please? Because I've ordered a new one for my 86 year old Mother. It hasn't arrived yet but you have already turned off her current one so now she is without her phone!! 🤨
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Baba Sutan Ari Pano
(@luppies1) reported
@tescomobile £50 Compensation payment can be made by cheque to my residential address which you have on your records. This will real prove judt how sorry Tesco's really is!Apologies are cheap lip service.
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Marcio Vidal
(@marciovmenezes) reported
@tescomobile Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do?
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Simon Strong
(@Siwheels) reported
@tescomobile trying to book a repair for a phone received yesterday. IMEI not being accepted. Help!
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Tracey Ford
(@pomlovescats) reported
@tescomobile how do i cancel an order which is expected on tuesday
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MK
(@TheMKN10) reported
@tescomobile not the best day for your 0345 301 4455 number to be out of service. Neither the payg nor pay monthly options are working. My mum hasn’t spoken to family in almost a month and it’s Christmas. Please fix up
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Marcio Vidal
(@marciovmenezes) reported
Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do? @tescomobile
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Marcio Vidal
(@marciovmenezes) reported
@tescomobile When I opened the box, wasn't the iPhone 12 and was some "Square Readers" £20-"30 which seems like some payment method device. I raised the question to Chat Online from Tesco mobile website Customer service, so far 45 minutes and no resolution.
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LanaArt
(@LanaArt19) reported
@tescomobile Updated my phone uninstalled and reinstalled app, still the same problem