Tesco Mobile

Tesco Mobile Outage Report in Hengoed, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hengoed, Caerphilly County Borough, Wales 05/02/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Cardiff, Cwmbran, Hengoed, Ferndale and Ebbw Vale.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • andymblackmore Andy Blackmore (@andymblackmore) reported

    @tescomobile Chat here please giffgaff and Tesco mobile run on O2 network you need to sort this out. STOP THREATENING ME WITH EARLY TERMINATION FEE and use some customer service maybe you at Tesco mobile need training

  • MidnightShadow4 Midnight Shadow (@MidnightShadow4) reported

    @tescomobile Hi, I wanted to transfer my number from another network to you when gifted a new phone. On Sunday I followed the instructions, and got a text saying I’d be texted in the next 24 hours to let me know when my number would be changed. I haven’t received it yet.

  • terrie___pru Terrie - Pru (@terrie___pru) reported

    @tescomobile absolute joke of a company! How do I make a formal complaint ?? Nearly 70 year old paying a monthly bill who doesn’t even get the service she’s paying for and then customer care won’t speak!! JOKE

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • pamelat48725110 pamela taylor (@pamelat48725110) reported

    @tescomobile visit for a phone end up being infected with god knows what. Your staff don’t wear masks, leave the snotty tissue all over the place, don’t wash hands or sanitise. I work in a Covid Hotspot but felt more at risk in your store. Never again

  • stuart17862554 stuart (@stuart17862554) reported

    @tescomobile all a bunch of jobsworths who are poorly trained and unprofessional even the concerns team lie say they will call you back and never doo aswell as managers only been waiting for a 24 hour call back over 2 weeks now #sham

  • xoxanderxo existential crisis boi (@xoxanderxo) reported

    @tescomobile i just checked with O2 signal checker and there is a mast down nearby.

  • batwench 🦇🧙🏻‍♀️ (@batwench) reported

    Thanks to the people who have contacted me who have called to inform me that my backup phone/work number has been posted on a wall in Conventry. It involves ***** but not the feline version. Just phoned @tescomobile, the carrier, & I couldn't have had better customer service.

  • pollywales Pauline Yudowitz (@pollywales) reported

    Tesco says no phone issues Llanelli ermmmm I beg to differ … Day 3 no service 😤😤😤 @tescomobile

  • pollywales Pauline Yudowitz (@pollywales) reported

    Thanks Maria @tescomobile you have sorted my issue after the network outage …. Why didn’t I think to reboot ?? Doh! Thanks