Tesco Mobile

Tesco Mobile Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hengoed, Caerphilly County Borough, Wales 05/30/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly, Cardiff, Hengoed and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile @TrussellTrust STILL NO PHONE! Why can't I talk to the back office staff to get some time scale of when they'll be able to fix the problem?????

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile It’s gone back to E (edge) You’ve done all you can. It’s now either the software update from @AppleSupport or despite claims on the @O2 website the mast is still no good. O2 aren’t responding, and Apple won’t acknowledge that others have signal problems after the update.

  • chippyhinton mark (@chippyhinton) reported

    @tescomobile again called for help but person the advisor could not help or answer my question and just said it’s being looked at.

  • ben120912692 ben1 (@ben120912692) reported

    @tescomobile problems again. Both my wife and I have tesco mobile phone accounts. Can't ring out. It gives the message NOT REGISTERED ON NETWORK for every number we try to ring.

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile Please DM me... no one is getting back to me. I want my old phones ported over ASAP. It's been over one week. Also, the form you DM me doesn't work.

  • Janice_1968 Janice Hodgson (@Janice_1968) reported

    @tescomobile after over a week I’m still waiting for an issue with transferring my number to Tesco mobile to be resolved! Disappointing that this hasn’t been sorted yet despite numerous calls 😬

  • kellsbells60 Kells (@kellsbells60) reported

    @tescomobile @tescomobile Can you tell me why you are rectifying this for some customers and not others? The amount is still showing on my account with a payment due to come out on the 8th and all I keep getting is some standard response about a fix.

  • Abigail82750174 abbie (@Abigail82750174) reported

    @tescomobile Hi, is there a way to look back at old voicemails that are no longer on my own voicemail log? Trying to find the voicemails of my Nan who passed away from cancer. Would do anything to hear her voice again on the phone! Any help?

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile signal reception isn't strong were i live(a hollow)-but i thought a simple text message would get through despite weak signal. I have a basic model alcatel 1- not happy with the bloody thing=- any ideas as to why messages are failing to send/recieve??

  • andygray1401 Andrew Gray (@andygray1401) reported

    @tescomobile Liz. @tescomobile are very much aware, as do your engineers. The multimillion pound company @Tesco have been telling me this since November 2022. #embarrassing Happy to take my money each month. But give me poor excuses like this each month