Tesco Mobile

Tesco Mobile Outage Report in Hengoed, Caerphilly County Borough, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/05/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (16%)

    Internet (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Cardiff, Cwmbran, Pontypridd and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCwmbran Total Blackout
United KingdomPontypridd Phone
United KingdomTonypandy Phone
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • OTooleyAuthor Oliver J. Tooley, author. He/Him 💚🌍 (@OTooleyAuthor) reported

    @tescomobile Utter crap, this was NOT a customer care issue it was a serious security issue. It should be possible to report a lost or stolen phone easily at ANY TIME.

  • angelas09560487 angela stevenson (@angelas09560487) reported

    @nonee3 @tescomobile Same problem can’t get anywhere with customer services with Tesco mobile over 8 days now and no call back

  • Lll63629830 Lll (@Lll63629830) reported

    @bloomartsmanage @tescomobile They have accidentally disconnected several customers and won’t admit this without pushing. I’m having the same issue spent hours on the phone trying to resolve. Please take this further I am

  • OTooleyAuthor Oliver J. Tooley, author. He/Him 💚🌍 (@OTooleyAuthor) reported

    @tescomobile So, if my phone were stolen at midnight you don't give a ****. I have FOUr phones from you. Maybe I need to get a new mobile phone supplier who is less crap.

  • steve3963 steve sommers (@steve3963) reported

    @tescomobile Unfortunately 14 days isn’t long enough to test the area for decent signals. It’s not until you start to travel further afield or pop into town that you suddenly realise you keep losing the signal. Really takes the shine off my new phone.

  • Lll63629830 Lll (@Lll63629830) reported

    @Jon_Truscott @nonee3 @tescomobile I’m having the same issue. They’ve accidentally disconnected a number of customers and won’t admit this without pushing. I’ve didn’t hours on the phone trying to suet it. It’s not acceptable demand compensation or leave they are useless

  • bloomartsmanage Helen Mahoney (@bloomartsmanage) reported

    @tescomobile tweeting in desperation! Been without functioning phonefor a week, multiple phone calls and two visits to your Clifton Moor store in York and no sign of any action. I have serious health issues, need to be in contactable with my medical team. This is unacceptable.

  • melgrindley melissa (@melgrindley) reported

    @tescomobile ah okay so i ordered the phone on wednesday, should it be delivered by tomorrow or do these normally take longer? thanks for your help

  • Lll63629830 Lll (@Lll63629830) reported

    @CRuderham78 @tescomobile I’m having the same issue. They’ve accidentally disconnected a number of customers and won’t admit this without pushing. I’ve didn’t hours on the phone trying to suet it. It’s not acceptable demand compensation or leave they are useless

  • EilidhCreates Eilidh Creates (@EilidhCreates) reported

    @tescomobile I'm at work so can't do anymore than what I've done. I've check other outage report sites and they are saying the network is down