Tesco Mobile

Tesco Mobile Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/30/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Ferndale, Newport, Caerphilly and Ebbw Vale.

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City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • ondineb Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LapovOnor Tony Cannon (@LapovOnor) reported

    @tescomobile Firstly, Which say different on warranty as does the law for documented common faults. Secondly, you did not collect the phone and your operative yesterday was trying to say that there was no record (and I thought you wrote everything down). It was reported under warranty

  • scotney_julie Julie scotney (@scotney_julie) reported

    @tescomobile Hi I am aware of the 14 day period unfortunately I was unable to deal with the issues during this time, when I tried to explain this was not met with any assistance at all. I have had a new Sim this had not helped I was originally told that the phone would be replaced if the Sim

  • CurtisZidane Football Guru (@CurtisZidane) reported

    @talkSPORT @Sjopinion10 @tescomobile They play too many games is one of the problems.

  • LivviJadeE Livvi-Jade (@LivviJadeE) reported

    @tescomobile hey, I’m still having trouble with calls in the area I live in. I’ve tried everything you’ve already suggested in dm’s and nothing. Please help as I keep missing important calls

  • lisajsmith74 lisasmith (@lisajsmith74) reported

    @tescomobile hi sent you PAC code Tuesday evening and still not transferred, can you help??

  • LapovOnor Tony Cannon (@LapovOnor) reported

    @tescomobile It is an iPhone X and as well know from Google, battery longevity is an issue, so in addition under the Sale of Goods and Services act (or whatever it is these days!) it is not lasting a reasonable time nor is the fault not present at time of sale (since it's common)

  • jesusfree1998 Isa (@jesusfree1998) reported

    @tescomobile o2 has rubbish network coverage they supply you with there network otherwise I’d go ahead with Tesco mobile

  • timjinx Tim Jinkerson (@timjinx) reported

    @Pipa_Riggs @tescomobile Not sure it's a reportable thing! It's the stupid "We want to say sorry on behalf of all the other network operators!" Just make it stop!

  • staddish Sam H (@staddish) reported

    @tescomobile Well sorry for leaving your poor customer service for a better provider on a better deal at a better cost #SorryNotSorry

  • DirtyLeedz_ Beano (@DirtyLeedz_) reported

    @talkSPORT @Sjopinion10 @tescomobile Gone down hill since Leeds left.