Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/31/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • dawnfxx dawnfxx (@dawnfxx) reported

    @tescomobile Yes contract should have been emailed, but somehow my email address was deleted from system after confirmation.. re-confirming to customer service, when declined to cancel SIM contract as 25GB data ran out within 2 days.. still not received. I didn't want to PORT, you asked! DM U

  • flanaga Alan Flanagan (@flanaga) reported

    @tescomobile @ThreeUK incompetent or dishonest. I was told to ask for the Concern Team. I did. I held for 37 minutes without anyone picking up before the call cut off. As a communications company you’re pretty terrible at communicating!

  • MboumbaBigord Mboumba 🇪🇺 (@MboumbaBigord) reported

    @tescomobile No you are not sorry, you keep lying to me you will sort it. It’s been over 2 Month & you keep sending these letters. You told me in October your investigation will take 5 days. You never came back with the outcome. I spoke to u again last week you told me the same thing again.

  • IndyHeth Heth (@IndyHeth) reported

    .@tescomobile is there a problem with your webchat? The link I've been sent doesn't work and it isn't opening in your website either?

  • dawnfxx dawnfxx (@dawnfxx) reported

    @tescomobile Almost all mobile phones, require a network to operate via, but No other network dedicates a guide on 'PORTING' either! Nor do they contract you to 3 years ROLLING airtime! You refused to print my contract, failed to email it, rejected my request to cancel within 14 days! Mmmm

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    @tescomobile I didn't say I was in Cape Town ! I want to connect 2 x devices to Hotspot on a Tesco Phone with Rocketpack. Your support is dire ! Only one device can connect at a time, won't allow 2 at same time

  • chloeekaulitzz witchChloeflowerfairy (@chloeekaulitzz) reported

    @tescomobile hi! I've had my phone for just over a year and it hasn't been dropped or submerged in water at all, and I've got a line appearing all the way down the screen

  • JessSalop JD (@JessSalop) reported

    @tescomobile Thanks for that. Shame. Everything else about your service looks great but unfortunately, paying for any use while in Europe is a red line. Pity.

  • Ellie04744445 Ellie (@Ellie04744445) reported

    @tescomobile They’ve been looking into it for 2 weeks and I I’ve stated previously that I was having issues before that

  • IAM5680 Iain Murray (@IAM5680) reported

    @tescomobile I've used 3 different browsers on 2 different devices and the Chat function doesn't work. Just spent several minutes going around in circles on the "help" line to be told to press a number to immediately connect to the chat function only for it to still not work.