Tesco Mobile outages and service status in Newport, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Nailsea.
| City | Problem Type | Report Time |
|---|---|---|
 Nailsea
|
Total Blackout | 1 month ago |
|
Pontypool
|
Phone | 5 months ago |
|
Hengoed
|
Phone | 5 months ago |
|
Newport
|
Phone | 6 months ago |
|
Caerphilly
|
Phone | 6 months ago |
|
Blackwood
|
Phone | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Magorman (@Magorman13) reported from Magor, WalesShocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Parfett (@sam_parfett) reported@tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap
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Legal Style Blog (@legalstyleblog) reported@tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.
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John Elsworth (@JohnElsworth) reported@tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help
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KJ (@riverofstardust) reported@JohnStable24816 @tescomobile This fits with my mums recent experience - I can't believe how poor it's been! Currently planning to cancel her contract and get her a decent service
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T (@Terry32x) reported@tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.
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Emma Lockhart (@EmmaLockha51775) reported@tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!
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Snort Of Derision (@saucyjack73) reported@tescomobile now my calls are disconnected. Wtf
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Gladimir (@DrGladimir) reported@tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.
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Legal Style Blog (@legalstyleblog) reported@tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).
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Paul Dyer (@pauldyer505) reported@tescomobile No problem - just done