Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/18/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • thomasinire Thomas (@thomasinire) reported

    @ProperFood_ie #TescoMobile (three network) is doing it for me. 15 € per month ,cheap calls to the EU land lines,e.g. 1 cent per minute to Germany. Good #coverage

  • RichJPuttick Rich Puttick🇬🇧🇪🇺 (@RichJPuttick) reported

    @tescomobile Do you sell phones without the contract like a lot of network and stores do?

  • MrsQ57439850 MrsQ (@MrsQ57439850) reported

    @tescomobile What a joke! I have had rude customer care advisors. 2 hung up on me mid phonecall. I've cancelled an auto top up service twice online and once via the call centre and yet you still take money from my account. And then offer it back to me via a Tesco gift card! 0 star rating!!

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile app not working folks.

  • LaMinx541 Tracey Hammond (@LaMinx541) reported

    @Bingleboo I was speaking to someone in customer care at the time!!! @tescomobile

  • GTScottish Derrick (@GTScottish) reported

    @tescomobile hey i got a question if i cancel my contract to get the super colleague contract how long can i get a new phone?

  • TruthTalkingMav TruthTalkingMaverick (@TruthTalkingMav) reported

    @tescomobile 1. You're not sorry. 2. You don't have any engineers, you use the O2 network. 3. Your terms and conditions are unfair if consumers get zero service. Thanks Mav

  • Eon61Yvonne EON61 (@Eon61Yvonne) reported

    @tescomobile I can't login to my account as when I got a temporary password from you it didn't work and after 3 attempts I'm now locked out and I refuse to be kept waiting to speak to an agent as yesterday it was nearly half an hour to get through and still I'm locked out its absurd.

  • SirianSto Sirian STO (@SirianSto) reported

    @tescomobile Been waiting for 35 minutes now to speak to your Upgrade team. No better than your Customer Services line. Absolute disgrace.

  • NickCollinsPod NickCollins🐜 (@NickCollinsPod) reported

    Rang @O2 to enquirer about upgrade options only to be me by an incredibly rude customer service agent who had absolutely no interest in helping or talking to me when I asked if they could get close to a @tescomobile deal. Looks like it’s time to leave after 10 years of loyalty