Tesco Mobile outages and service status in Newport, Wales
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Nailsea.
| City | Problem Type | Report Time |
|---|---|---|
 Nailsea
|
Total Blackout | 2 months ago |
|
Pontypool
|
Phone | 5 months ago |
|
Hengoed
|
Phone | 5 months ago |
|
Newport
|
Phone | 6 months ago |
|
Caerphilly
|
Phone | 7 months ago |
|
Blackwood
|
Phone | 8 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Magorman (@Magorman13) reported from Magor, WalesShocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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KJ (@riverofstardust) reported@JohnStable24816 @tescomobile This fits with my mums recent experience - I can't believe how poor it's been! Currently planning to cancel her contract and get her a decent service
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ImMrMac (@InMrMac) reportedAnd yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers
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Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported@tescomobile why is there no signal at bt7?
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James Baker (@_JamesBaker92) reported@tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.
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Damian Wawrzyniak 👨🍳 (@ChefConsultant) reportedCalled @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!
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Dave (@DjPre) reported@tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable
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Rob McPhee (@Rob_McPhee_UK) reported@DaveKendallPho1 @Trebornotrub @tescomobile O2 is the answer to your question. I was with them but changed to Lebara who piggyback onto Vodafone. The signal is so much better. Text messages come through straight away. Sometimes I would have to wait for up to an hour with O2. I also pay about 70% less.
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Goolie (@Goolie6) reported@tescomobile its now the 3rd July 2026 its another month without a signal all we hear is yet again a mast is having work done on it. Seriously.
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Damian Wawrzyniak 👨🍳 (@ChefConsultant) reported@tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile
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Jeremy Lindsell (@JeremyLindsell) reported@tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.