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Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport, and Caerphilly.

CityProblem TypeReport Time
Pontypool Phone 16 days ago
Hengoed Phone 23 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Blackwood Phone 3 months ago
Cardiff Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CazCAFC
    Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • SWstudent78
    mel (@SWstudent78) reported

    @tescomobile Contacted on social media as do not have a spare hour to hold!!! I only want the call you promised me 2 weeks ago so don't make out I'm making awful demands.. I am sick of chasing you people.

  • SwellyJay14
    Jamie Mayes (@SwellyJay14) reported

    Anyone else having issues with @tescomobile 4G?

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @MarcusManley8 @tescomobile 1 You wait 'till you need the PUK code to use a different network that employs staff who have brains of more than a mere couple of brain-cells. You simply won't achieve it. Yull find all your efforts to be hopeless. Tesco mobile simply hasn't got a clue how to run ......

  • acehoodflow
    Jamey ⭐️⭐️ (@acehoodflow) reported

    @tescomobile hi, are you able to change one of my sim only contracts to pay as you go for me or do I need to call customer service? There is a note on my account about it as I called up yesterday.

  • GlendRay
    Ray Glend (@GlendRay) reported

    @tescomobile So by transfering from another network I lose any credit I have with them? If I chose to transfer to Tesco on PAYG is there ANY monthly payment involved?

  • Jonatha54092143
    Jonathan Cunningham (@Jonatha54092143) reported

    @tescomobile Got my final bill this morning, it states that the refund is due on the 4th of January. This is longer than the 3-5 working days stated by yourselves. I know Christmas is in between but that still doesn't work out.

  • cookiris14
    Iris Cook 🇩🇪🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🧐 (@cookiris14) reported

    @tescomobile I cannot fault you Laura, you surely understand the bigger picture behind this disturbing issue

  • _MelanieMartin
    Melanie M. 🇪🇺🇩🇪 (@_MelanieMartin) reported

    Can my followers please retweet this? Can you help me make everyone see how ****** @tescomobile is? I had a hellish year and Tesco has come round to ruin my Christmas, last year Covid nearly got me, this year it's Tesco's. Every little helps I guess.

  • cookiris14
    Iris Cook 🇩🇪🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🧐 (@cookiris14) reported

    25 mins of chatting with @tescomobile to no avail It's the customers fault It's the settings fault No it's not Tesco roaming doesn't work Voxi does Who is really at fault A refund would be greatly anticipated and requested We are leaving Tesco Just lost another customer Goodbye