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Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, and Newport.

CityProblem TypeReport Time
Pontypool Phone 20 days ago
Hengoed Phone 27 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Blackwood Phone 4 months ago
Cardiff Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JessPartridge3
    Jess Partridge (@JessPartridge3) reported

    @tescomobile any news on wifi calling? Or being able to do anything come to that, without the aid of a router?Can’t do anything at my postcode and the only way to get a signal to send text messages is to turn the phone off and back on again, then I have 4G for a full 2 minutes!!

  • lizerally
    lizzie 🌜 (@lizerally) reported

    @tescomobile how do I drop my data allowance back down? Online will allow me to add more but not change back to the original data allowance

  • JirimaB
    Jirima Balogova (@JirimaB) reported

    @tescomobile @domjoly @TrussellTrust Help

  • GlenAHardy
    Glen Hardy (@GlenAHardy) reported

    @tescomobile my mother-in-law was scammed today and your customer service team are shocking in trying to help her get her phone sorted out! Please contact me!!

  • reeved_
    Dawn 💙 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@reeved_) reported

    @tescomobile Hi Jade, no, still not working

  • Pandapops76
    Ally (@Pandapops76) reported

    @tescomobile Is the network down? Can’t make it receive calls or send texts #tescomobile

  • reeved_
    Dawn 💙 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@reeved_) reported

    @tescomobile Its showing ' not registered on network'

  • padebe13
    padebe13 (@padebe13) reported

    @tescomobile terrible phone service, both internet and voice while in the SK14 area where I spend a lot of time. Contacted O2 on 12/01/2023 who admit there is a problem but still no resolution. Any chance you could escalate this? I’m paying for a service I can’t use. Thanks

  • MommabearLou
    mommabear (@MommabearLou) reported

    Cannot express how much I would encourage others to avoid @tescomobile…horrendous customer service! Won’t let me speak to a manager as will be getting a call in 7 days…11 days later, still nothing 🤬 shame on you @Tesco

  • Family7700
    Family (@Family7700) reported

    @tescomobile you may want to have a word with the member of staff working in your Newmarket Tesco Store today. The unhelpful, cocky and patronising approach doesn’t help customers who then spend their money elsewhere.