Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Nailsea.

City	Problem Type	Report Time
Nailsea	Total Blackout	1 month ago
Pontypool	Phone	5 months ago
Hengoed	Phone	5 months ago
Newport	Phone	5 months ago
Caerphilly	Phone	6 months ago
Blackwood	Phone	8 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Dr Karen Howells (@mind4sportpsych) reported 27 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Hegsy & The Elements (@HAndTheElements) reported 27 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Thomas Richard (@TRHComposer) reported 29 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Magorman (@Magorman13) reported 31 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Rachel Kendall (@RachelKendall16) reported 32 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 43 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Nigel Smith (@nigelbendybus) reported 43 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 2 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  Andrew Axford 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrewaxfordgb) reported 2 minutes ago

  Hey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 3 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  Ryan Trathen. (@ryryTrath) reported 4 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  Donna Randall (@DonnaRa01238683) reported 6 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Legal Style Blog (@legalstyleblog) reported 6 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  Sam Parfett (@sam_parfett) reported 8 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Random Jottings of Gildersleeve (@gildy61) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Ian (@iancharris) reported 13 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  adrian kudela (@AdrianKudela) reported 18 minutes ago

  @tescomobile connection issues again guys, just DM’d you, not on this 😔