Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/27/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • r_j_white83 Rich White (@r_j_white83) reported

    @tescomobile is your internet network down in EX4 area?

  • murdochfan66 Maggie (@murdochfan66) reported

    Important; Was due to get my booster vaccination this week from @hselive. No text arrived. Made appointment online. Again no texts received. Rang helpline this morning. Appears to be a problem for @tescomobile customers getting texts. If you're due a booster use email for code

  • Cassie_Matthews Cassie ♡ (@Cassie_Matthews) reported

    @tescomobile is there a known issue between Vodafone and Tesco mobile? I’ve been sending texts to my parents (both on Tesco mobile) and they haven’t got them, or when they send me a message I don’t receive any. Can receive phone calls but not messages.

  • kevingilligan17 kevin gilligan (@kevingilligan17) reported

    @tescomobile I applied for a card weeks ago as each time I’ve tried on line, your system says I have one and need to enter random digits from my current card? I don’t and to my knowledge have never had a Tesco card? Someone was meant to get back to me and I’ve heard nothing....

  • 022014Karen Karen Harrison (@022014Karen) reported

    @tescomobile desperately trying to get help with a fraudulent account set up in my name. 3 weeks, 5 phone calls, the account is still live, an iPhone I didn’t order is still at my house and my credit report is affected. Appalled and very stressed. PLEASE help

  • mbw7mbw7 Mattbw7 (@mbw7mbw7) reported

    @tescomobile trying to sort a phone del' customer service from you & DPD is shocking. DPD lied about del 12/2 then when rearranged for 14/2 which I had email conf' they decided to send back to you. Now cancelling order and shopping elsewhere.

  • MillennialTweet Andrew Fitzgerald Henck (@MillennialTweet) reported

    @tescomobile Spend 30 min unsuccessfully trying to load a new payment card online. Error message prompts me to call Customer Support. They tell me they can't do anything. Go back to square one. This is not a good system. Basic transactions should be easy!

  • MarkDon28353913 Mark Donohue (@MarkDon28353913) reported

    @tescomobile is there a problem with SMS messaging on the network in Ireland ? if so when will it be solved?

  • tracey_wicker Tracey Wicker (@tracey_wicker) reported

    @tescomobile PLEASE can someone help me urgently? You've left a vulnerable, housebound person without a phone for SIX days & given mostly (with an exception) very poor customer service. Every time I call tonight my phone loses signal. I gave number I was calling from so if I got

  • tinmanrocks tinman (@tinmanrocks) reported

    @alcatelmobileuk @tescomobile Any updates on this issue? Thanks.