Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 05/29/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly, Cardiff, Hengoed and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cretevick Victoria M-C (@cretevick) reported

    @tescomobile how can I check my mobile data usage? I’ve run out for the last 2 months, which never used to happen. My data was renewed today & it says I’ve already used 1gb but haven’t been off wifi?? Help please!

  • Emzbradoxx Emily (@Emzbradoxx) reported

    @tescomobile hi, my phone is not loading anything on the internet. The wifi works fine on my laptop but my phone isn’t (I didn’t buy my laptop from Tesco but I did buy my phone from here). My wifi is virgin media. Is there anything I can do to fix it? Thanks

  • Tesco Tesco (@Tesco) reported

    @JAMCaved @tescomobile Hi there, I'm so sorry about this. If it's a pay monthly it's tesco mobile but if it's pay as you go out product support team here can help. Would you like me to check the order for you if it's pay as you go? Thanks, Keli

  • JAMCaved Joey (@JAMCaved) reported

    @Tesco @tescomobile buy a handset via Tesco mobile, it will magically tell you it’s nothing to do with them when they cancel the order and don’t refund, because that’s from Tesco direct…WHO DON’T EXIST OR HAVE A HELPLINE! You’ve done this to us twice. Time for small claims court

  • Exposed62 Exposed6 (@Exposed62) reported

    LEE from @tescomobile has shouted at me over the phone think he tough bullying me about my owe two contract I have with @tescomobile poor customer service worst network I’ve ever been with they treat you like you owe them something by calling them up @tescomobile

  • greyed_out Greyed Out (@greyed_out) reported

    @tescomobile Have just checked for my postcode area. Apparently there are no reported issues.

  • kathlansdown Katherine Smyth (@kathlansdown) reported

    @kellylizzy81 @tescomobile Finally had this problem fixed on Augusr 2nd! Crazy!!!!

  • greyed_out Greyed Out (@greyed_out) reported

    @tescomobile I have turned off ad blockers in my browser and a Live Chat pop up is now displaying, so I will enquire about tariff changing via Live Chat. Thanks for your help Laura.

  • meggzzie Megan (@meggzzie) reported

    @tescomobile hi, I had a technician find an issue with my phone today which was to do with the 4g calling. He said its not properly registered and the signal is far poorer than it should be so suggested I speak to yourselves.

  • meggzzie Megan (@meggzzie) reported

    @tescomobile Hi, it's not my phone as my husband on the same network is having an issue. The 4g calling is a poor signal despite a technician saying it should be a strong one inside and out