Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/05/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RishiSack SackRishi (@RishiSack) reported

    @tescomobile @TrussellTrust your service sucks. been waiting almost a week for you to port my number. every day im told 24 hours it will be done. the customner service cut me off, lie to me and dont fix the problem. so not only do i not have my old mobile number the new tesco one doesnt let me make calls.

  • likeateacup Stephanie Joan (of arc?) (@likeateacup) reported

    @tescomobile Hi it’s not postcode dependent, I’ve been in SW1W, RH10, WF16, Leeds, and HD7 and had the exact same lack of connectivity in all of them, I even upgraded my phone and hoped that would fix it but it didn’t

  • nicholala85 Nichola (@nicholala85) reported

    @tescomobile There is slight cosmetic damage to the back casing (where the lavender colour is coming away from the back case itself) so your troubleshooter claims I will have to pay for it to be inspected incase this is the cause?? That can't be right, it's a software fault!

  • jaidenofficial Jaiden Micheal (@jaidenofficial) reported

    Does anyone know why @tescomobile won’t work in Amsterdam?! I’m stuck with no phone to use texts, calls or anything. Absolute **** show

  • nicholala85 Nichola (@nicholala85) reported

    @tescomobile 15 months left of my contract and a system update has forced my phone into a boot loop, cannot access safe or recovery mode. Please help! I need my phone!

  • nicholala85 Nichola (@nicholala85) reported

    @tescomobile Cosmetic damage voids warranty? Not been dropped, not got wet. Breaks from a system update and I'm expected to pay for it to be repaired all whilst still paying my bill to you with no working phone???? Considering it's a system fault the repair falls to you to fix.

  • dirtylilmonkey Geoff Racle (@dirtylilmonkey) reported

    @clairefweir Just spent an hour talking to one of your overseas "Care" team, sadly she will not earn even a miniscule portion of your salary, but she tried her very best to help me. She didn't ignore me, as you have! TescoMobile require "leadership by example", not ignorance.

  • jazziejadie Julie C (@jazziejadie) reported

    @tescomobile well what happened to customer service the deal I wanted over chat told it’s discontinued.. my response oh no never mind..reply was ok bye Julie end of new phone contract conversation !Errr what about other deals you may have on offer it’s like no one cares anymore

  • brixtonred79 brixtonred (@brixtonred79) reported

    @tescomobile good morning. I have contacted your customer care number twice now regarding the issues I’m having with my account due to the functionality of your website. Twice I have been told that it will be investigated and I would be contacted. My first call was on 16.11.22.

  • Iiteraturewitch Jess🌼 (@Iiteraturewitch) reported

    @O2 has network coverage dropped in certain areas? I cant make calls out and my neighbour also cant call or text this is also an issue with @tescomobile I believe too!