Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/01/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FredPickles007 Sir Fred Pickles Esq (@FredPickles007) reported

    @BBCNews Been with @tescomobile for years... Never had an issue.

  • ESPeciallyFlynn ESPF (ЕСПФ) (@ESPeciallyFlynn) reported

    @tescomobile Hello. Your bio says you're here to help. It would be nice if that were true. Any way to actually buy the phone I was offered at the price I was offered? It is your company's fault that it's taken me a week to get this "far" with the order, after all.

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • ESPeciallyFlynn ESPF (ЕСПФ) (@ESPeciallyFlynn) reported

    @tescomobile seems to be trying to defraud its potential customers as well as piss them off. Perhaps speaking to a manager shouldn't be such an ordeal? Also, if your complaint line is ALWAYS experiencing a high number of calls, you can't call that unusual in the recorded message.

  • isemann Rodney Isemann (@isemann) reported

    @tescomobile @clairefweir investigation into my parcel containing soap (not a phone!) raised on the 23rd September (via tescomobile cust. service here). Told multiple times investigation takes 5 working days. Told today 3rd October it actually will take another 4 working days.

  • blakero51559832 blake rowley (@blakero51559832) reported

    Anybody having issues @tescomobile with making or receiving calls and the line cutting out? I'm trying to make phone calls today and it keeps cutting out.

  • hanleeder han 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hanleeder) reported

    @tescomobile hi I’m trying to reset a password for my Tesco mobile account and it’s not working, can I have some help please?

  • HobbitStumpy Sigma Hobbit (@HobbitStumpy) reported

    @tescomobile Hi, I have tried a few times to put some credit on my phone today but it wont let me? Help.

  • roxy26117 lorraine jackson (@roxy26117) reported

    @tescomobile disappointing customer service at your Shettleston, Glasgow branch. My 75 year old mum bought a basic mobile phone from you, went back 2 days later to get some functionality advice and was told as it wasn't on your mobile network they couldn't help her. Poor show!

  • _kayleigh86 Kayleigh (@_kayleigh86) reported

    @tescomobile is there problems with your signal lately? I’ve just missed an important phone call from my doctors because they are unable to get through! It has been like this since last week