Tesco Mobile outages and service status in Newport, Wales
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Magorman (@Magorman13) reported from Magor, WalesShocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ali. Me (@AlisonWagstaff3) reported@tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.
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Richard (@Richardlewis31) reported@tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!
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Paul Varney (@silveryk) reported@nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.
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gillian mary (@gillianwyatt601) reported from Quainton, England@tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!
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Katie Layla (@katielayla82) reported@tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.
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Dan (@danpowelldjp) reported@tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?
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Pete Carroll (@pcarrollmusic1) reported@tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.
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Gladimir (@DrGladimir) reported@tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.
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fabio manetta (@fabiomanetta) reported@tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)
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Graham's RailwaySiding77 (@RailwaySiding77) reported@tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.