Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/09/2025 20:20

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • donziwonzi Donna R (@donziwonzi) reported

    @tescomobile It was scanned at 289.99 when i questioned this I told rudely by the staff member to buy it online then. Perhaps the staff in store could do with some customer service training?

  • A1ex11oyd Alex Lloyd (@A1ex11oyd) reported

    Terrible experience with @tescomobile after my 17 year old daughter's SIM card broke. 2 new SIMs posted over 2 week period and not arrived. Told the only option is to try posting a 3rd SIM via the same (clearly unreliable) method. Not happy. @tescomobile store equally unhelpful

  • newnhamengineer J Elliott (@newnhamengineer) reported

    @tescomobile I have tried to DM you a few times, but it’s not working (just so you know).

  • busydawn Dawn Knight (@busydawn) reported

    @tescomobile keep being told “Mobile Network not available” (in Madeira) not picking up another signal. Website chat function not working - even in UK & obv can’t ring Cust Care. How do we get signal?

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported

    @tescomobile any idea why my A53 5g, I got off you in Sept/Oct has to be restarted before I can get any signal, nearly everytime I come off wi-fi ?

  • StanAHill Stan Hill (@StanAHill) reported

    @tescomobile back to normal no service money for old rope why do we have to pay for no service Tesco has made a fortune out of me

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported

    @tescomobile It doesn't seem to be just the one place it happens, I haven't had a replacement sim from you but I, generally, use the O2 sim as that's the number I use. The no network problem happens across both sims. But I only realise it when I want to use my phone. If anyone tries to......

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported

    @tescomobile I took it into a Tesco near me, at the weekend, and the girl reset the network settings. I lost all my Bluetooth pairings and had to put all my WiFi passwords back in. 2 days later, no network connection. I have 2 sims in, an O2 and Tesco and it does it to both.

  • andygboro Andrew Danby (@andygboro) reported

    @tescomobile Contacted customer services & had subsequent email saying not to contact them anymore as its been escalated & trying to be resolved. Sit tight and wait till Tesco mobile can be bothered. What's my wife's cancellation rights bearing in mind you've not honoured the contract?

  • A1ex11oyd Alex Lloyd (@A1ex11oyd) reported

    @tescomobile So the outcome is that @tescomobile can't do anything to help other than try to post another new SIM card via Royal Mail.Even though the previous 2 haven't arrived. @tescomobile store say they can't help.And it's left to me to phone back again.Rubbish service. No solution offered