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Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, and Newport.

CityProblem TypeReport Time
Pontypool Phone 17 days ago
Hengoed Phone 24 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Blackwood Phone 4 months ago
Cardiff Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FREDSANDERSEN
    el - seeing abba tomorrow!! (@FREDSANDERSEN) reported

    @tescomobile codswallop! i’ve been on tesco mobile for 6 years and i’ve never had service where i live…and i don’t live in the middle of nowhere!

  • 3Luv102
    3Luv - New Single out - click on link below (@3Luv102) reported

    @tescomobile @WhichUK @O2 This one location happens to be where I live so I think this is a big enough challenge as it is! To top off the crap signal my data hardly ever works as well. I want a reimbursement otherwise I'm going to cancel my direct debit until this is sorted as the service is inadequate!

  • GoldringI
    GoldringI (@GoldringI) reported

    @tescomobile (Apologies for not getting back to you sooner.) I haven't talked to customer care in the meantime, no. The contact gap is just a combination of me giving a decent amount of time for whatever the previous customer service person did to work, and me being busy. (1/2)

  • GinaTE16
    Gina TE (@GinaTE16) reported

    @tescomobile For years we had all our phones with Tesco. In the last month I haven't been able to make phone calls or use Internet. Rang 10 times, and their customer service is awful, they don't know what to do👎. 3 came to the rescue this month. 👍

  • Stephanie_Jane_
    Stephanie Jane (@Stephanie_Jane_) reported

    @tescomobile day 6 of no data now because you haven't ported my new number correctly. Absolutely no help given on live chat or DM. When I was told it would be fixed nothing changed. Might as well cancel!

  • karlw69
    karl (@karlw69) reported

    @tescomobile not at all happy after switching to tesco wish I stayed with EE. Signal is poor, I don't know if someone is ringing me when I'm on the phone. And now Smart View doesn't work

  • StevenWilks990
    Steven Wilks 🇺🇦 (@StevenWilks990) reported

    Hello @tescomobile . About a month ago I got a new phone (Samsung S21 FE) and moved from the BT network to the Tesco Mobile network. Since then, I have been having very poor connection in villages, and only get anything in towns/cities. Do you have a connection map I can look at?

  • GoldringI
    GoldringI (@GoldringI) reported

    @tescomobile (2/2) The only phone call I've been able to receive is the one from the previous customer service person. I have received no text messages. My phone is an Oppo A94 5G.

  • cra1gbluenose
    Craig (@cra1gbluenose) reported

    @T50red @tescomobile They do have A Signal , i didn’t say ot wasn’t provided by o2 or not , that’s irrelevant as this post is about tesco

  • SketchMM
    Sketch Kanczuk Socialist no longer Labour member. (@SketchMM) reported

    @tescomobile @WhichUK Just left Tesco Mobile yesterday, awful service. Phone mast being worked on since 18th April, what takes that long? Told on the 27 May it was now finished, yet still have problems. Told I would be compensated once finished, now told I've been using the service, so no comp'....