Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 02/16/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Vick_Yorkie88 Vicky Charles (@Vick_Yorkie88) reported

    @tescomobile I’ve recently switch to you from EE and since this has happened I’m not getting 4G so can only use my phone when im on Wi-Fi. I have done the usual to get it working but nothing is happening can you help please?

  • Daveboy1972 David Green (@Daveboy1972) reported

    @tescomobile can I have an email to make a complaint re my vist to a,shop today

  • DaveW_1878 Dave (@DaveW_1878) reported

    I have a mobile contract with @tescomobile . This phone is 6 months old into a 3 year contract. The phone regularly cuts out - ‘call failed’ in middle of calls - both personal and business. Tesco mobile help desk keep telling me to wipe the SIM and restart. I have done this and

  • Kathleenodea2 Kathleen o'dea (@Kathleenodea2) reported

    @traceywalker82 @tescomobileire Had the same issue with my daughter when went up to northern Ireland a few weeks. I didn't even bother checking with tescomobile, generally a waste of time.

  • afl2277 ☀Angela☀️ (@afl2277) reported

    Wonderful!! 🤬 Now, because the garage couldn't contact me (no phone signal) my broken down vehicle has missed a week's repair slots and won't be done till next week! Can't call anyone, now can't go anywhere 🤬 It's not good enough! @O2 @tescomobile

  • NickJamesHughes Nick Hughes (@NickJamesHughes) reported

    @Tesco Ok will do @tescomobile same problem cheers

  • DaveW_1878 Dave (@DaveW_1878) reported

    also inserted a new SIM. Still same issue. Can I cancel my contract as the phone is not ‘fit for purpose’? Anyone have any experience of similar?? Been onto @tescomobile help desk for almost an hour this morning - constantly left waiting and as much use as a chocolate fire guard

  • Chelsea60039687 Chelsea (@Chelsea60039687) reported

    @tescomobile Seriously like wtf 😒 why wasn't I told this would happen when a replacement sim was arranged use shouldn't of changed anything until the new sim card had been put God forbid i had no other phone and had a emergency I wouldn't of had no way of contacting any I would like

  • ArthurCrown5 Simon Rowe (@ArthurCrown5) reported

    @tescomobile Just to keep the general grocery buying public informed Tesco are NOT solving the problem.. even though "EVERY LITTLE HELPS" ? Refunds and transfering mobile numbers to a competitor does NOT fall into this category ! 🤢🧐🤠

  • DaveW_1878 Dave (@DaveW_1878) reported

    @tescomobile @tmutft Only had this phone 6 months - happened for most of that time. Never had issue before