Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/12/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kacsh100 KC (@kacsh100) reported

    @tescomobile Hello, I waited over 2 hours to get through on the online chat, eventually made it but the person I was on to had ‘technical difficulties’ & disappeared. This happened twice! Is there a better/easier/quicker/less infuriating way to speak to customer services?

  • magillingham _:: matt ::_ (@magillingham) reported

    @tescomobile Afternoon How do you just cancel as I longer need it or the number? As the PAC or STAC options available will keep it going as I am not giving it to a different network.

  • tadman_steve Steve Tadman (@tadman_steve) reported

    @tescomobile A sorry doesn't really help. Still no sign of the sim card but what else should I expect? 🤷 Probably time to look for a new provider.

  • grahamm30392424 graham montgomery (@grahamm30392424) reported

    @tescomobile I am trying to cancel down my CC+ add on to my phone tariff - can someone get their act together and do it please - sick of being bounced back and forth from Tesco mobile to CC+ number - wasting my time now.

  • Ruthdu2 Ruthdu (@Ruthdu2) reported

    @tescomobile I've had no signal for 24 hours in East London area. Can you help?

  • Dogstrustjoey Chester Jones (@Dogstrustjoey) reported from Manchester, England

    @tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

  • atkinson_clare Clare Atkinson (@atkinson_clare) reported

    @tescomobile I can’t get the answer from the app. Web chat is shut. You have created a problem on my account. Been on hold for 20minutes. My continued patience is running thin. Is there anybody there?

  • megan60247594 ✨💫🌕 (@megan60247594) reported

    @tescomobile hey, do you know when you are going to restock on the iPhone 13 pro max? I get emails to say you’ve restocked but as soon as I check the website they aren’t available. Sorry for the trouble

  • sallyjbolton Sally 💙 (@sallyjbolton) reported

    @tescomobile Hi, the link doesn't say there are any issues, but I get 'not registered on network'

  • ecarrieanne410 Carrie Callaghan (@ecarrieanne410) reported

    @tescomobile my service is terrible I can not get calls most of time and when I call they can not hear me I want something done