Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/09/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nplynch01 Nicola Lynch (@nplynch01) reported

    @WhichUK Can you DM me re @tescomobile? I believe you recommend them as a provider. I believe that they misled me into entering a credit agreement with them for a business I worked with and they are refusing to work with me to resolve the issue?

  • davpjl David pass (@davpjl) reported

    @tescomobile Will you be able to support samsung smart watch with sim card built inside, like ee and Vodafone

  • SSpencerAhmed Simone Spencer-Ahmed (@SSpencerAhmed) reported

    @tescomobile sincerely hope you’ll be calling me first thing to sort this out. As I explained yesterday, an urgent phone upgrade is required to support software for my daughter’s medical device! Had hoped for a better experience 😔

  • BiLionLeon Leon Lavender (@BiLionLeon) reported

    @tescomobile I haven't, but it sounds like the policy is pretty firm. Best case now if I do stay with tesco is I'll cancel and just start a new one in my legal name, as that seems like it would be simpler than going through all the effort to change it on my existing account

  • KeithRadcliffe Keith Radcliffe (@KeithRadcliffe) reported

    @tescomobile customer service has really gone downhill. Then I remembered they contracted it out to Crapita. That explains it.

  • SSpencerAhmed Simone Spencer-Ahmed (@SSpencerAhmed) reported

    @tescomobile so I spent an hour being passed from pillar to post, trying to sort my daughter’s iPhone upgrade urgently to support her diabetes glucose monitor software.. I have been cut off twice, lied to about early contract termination and promised a call back...

  • D666Digger DiggerD666 (@D666Digger) reported

    @tescomobile. One of your phone operators doing the hard sell when trying to cancel the contract. Said to "ignore her husband and make her own decisions". How low can you get.

  • Kayla76011 Kayla7601 (@Kayla76011) reported

    @tescomobile having a complete nightmare trying to access my 13yr old sons mobile account. His phone is broken and I want to see if we can upgrade, keeps trying to send a PIN but we can't access it due to his phone being broken.

  • SSpencerAhmed Simone Spencer-Ahmed (@SSpencerAhmed) reported

    @tescomobile ... 9:05pm and guess what? No phone call as promised this evening. Thanks a lot Tesco Mobile. Reduce a customer to tears and don’t even try to rectify the issue.

  • simon_hartnell Simon Hartnell (@simon_hartnell) reported

    @tescomobile, Hi I have just joined your network. I just purchased a sim only deal, how soon provided I pass a credit check next time can I upgrade it to a phone contract?Thanks