Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/10/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JezzaThorpe Jezza 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈 (@JezzaThorpe) reported

    Come on, @tescomobile, get your systems sorted, please. Tried to get a PAC code via text. Nothing. Tried your customer service who promised a text. Nothing. Was promised an email (checked my junk mail too). Nothing. What is going on?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • jenjencharles Jenny (@jenjencharles) reported

    @tescomobile I was told customer complaints were going to call me yesterday after 13 days of calling you daily and over 10 hours of my time trying to get a resolution as to why my brand new mobile is not working. Not even your complaints department can be bothered to rectify ????

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @tescomobile I’ve zero phone signal here (southside glasgow) is there a problem?

  • Bletchman Paul Kirwan (@Bletchman) reported

    @tescomobile Sounds implausible. The time this is taking points to bigger problems in my view, but thanks for responding.

  • LisaGlees Lisa Gleeson (@LisaGlees) reported

    @tescomobile can somebody explain to me why I am being charge £150 for switching my phone on at Doha airport and then immediately putting it on flight mode. how can that warrant a £150 charge?? Your telephone customer service are advising then charge stands. Absolutely appalling

  • BrettOfKent Brett 🇩🇪🇬🇧 (@BrettOfKent) reported

    Hello @tescomobile if an iPhone was taken out by yourselves in May 2021. Is that phone unlocked for any network or can it be unlocked to be used on another network? Ta.

  • memike72 Boss (@memike72) reported

    @tescomobile any issues again with your signal? Carrickfergus BT38. Terrible service.

  • BLPhotos2020 BLPhotos2020 (@BLPhotos2020) reported

    @tescomobile are one big joke !! Awful customer service

  • keithy1988 Keith (@keithy1988) reported

    @tescomobile issues with your systems today? Trying to get a PAC code and no reply to text, tried to request online as just getting told request didn't go through