Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Magorman (@Magorman13) reported 3 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Hegsy & The Elements (@HAndTheElements) reported 12 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Rachel Kendall (@RachelKendall16) reported 15 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 19 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Thomas Richard (@TRHComposer) reported 30 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Nigel Smith (@nigelbendybus) reported 30 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Dr Karen Howells (@mind4sportpsych) reported 44 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan Cavelle (@jancavelle) reported 8 minutes ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  nicolajane (@NJB2874) reported 8 minutes ago

  Why do companies continue using DPD for deliveries. They never deliver on time. @tescomobile another day wasted waiting for a non existent delivery. #ShouldHaveBoughtElsewhere

• 
  Colette Houlihan (@Colly_wobbles) reported 9 minutes ago

  @tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.

• 
  DJ (@royaloctopus_) reported 10 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Jamie Imber (@Jayballzz23) reported 12 minutes ago

  @tescomobile Is says there’s no issues but signal is crap. Even when I go into your tesco stores to shop i have to connect to wifi otherwise i have no reception

• 
  Sredna Rapmil (@SrednaRapmil) reported 14 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  stoke bhoy (@stokiebhoy) reported 15 minutes ago

  This ENGLISH signal is beyond a joke what ******** is this **** show 🤦🤦 @tescomobile @EE

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 15 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  Marie Hobson (@MarieHobson) reported 17 minutes ago

  @tescomobile Hey, loving this new 'guess when you'll have network' game. Been going on since 28th Feb...getting told it's 5 working days then another 5 days. No one ever updates me. Is there a leader board or prizes?

• 
  It’s me! (@bubs_2014) reported 17 minutes ago

  @tescomobile hi I’ve had no signal or data since this morning. Your customer service agent said it was because a mast in my area was down. I am now in a completely different county and still nothing. I am a carer to my mother and need my phone. I can only get wifi. Yesterday I