Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 01/28/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jackdusty22 John D Harrison (@jackdusty22) reported

    @tescomobile The phone is not working.

  • helen_92x Helen (@helen_92x) reported

    @tescomobile my mam called up today for some help and advise, the customer service she received was disgusting. When she asked to put in a complaint, she was told there wasn’t a complaints department, which is a massive lie.

  • VinnieLouu Katie (@VinnieLouu) reported

    @Ammyyyyy_x @tescomobile Don’t believe their lies! I’ve had the same problem, I’ve swapped my sim and it still doesn’t work!

  • MickCar20422177 Mick Carter (@MickCar20422177) reported

    @tescomobile Hi thank you for replying over the last month the reception and Internet service is very poor putting it mildly my air code is C15ek53 at it keeps dropping calls and Internet connection which is most annoying to say the least.

  • danbrusca Dan Brusca (@danbrusca) reported

    @tescomobile This isn't over. You think you can damage someone's credit score and get away with doing literally nothing about it?

  • danbrusca Dan Brusca (@danbrusca) reported

    @Pig_Maiden @tescomobile Run from Tesco Mobile as fast as you can. They've damaged my credit score, admitted it and refuse to fix it. Plus their payment system isn't compatible with industry standards. Terrible company.

  • Adrian_Halnan Adrian Halnan 🇺🇦 (@Adrian_Halnan) reported

    @tescomobile Hi Based in SO31 I seem to have no connection- Looks as if it's a system problem as another user has the same issue. Can you confirm if there are problems? Thanks

  • SunnySue12 ButterflySue (@SunnySue12) reported

    @tescomobile Hi, please can you help? I live in Spain now, using Tesco Pay As You Go SIM card. How do I top up my credit? The payment will not go through online as I do not have a U.K. address?

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @tescomobile @seymourjames3 That's now 3 SIM cards and 11 phone calls to Tesco Mobile. Still no data & no calls/texts again today. Never again, Tesco. This is not an isolated incident. Do you even bother to read your reviews? The way you are treating your customers is utterly shameful. DO BETTER!

  • busdriverbosh1 busdriverbosh (@busdriverbosh1) reported

    @VinnieLouu @tescomobile I’m the partner, who is a tech savvy lad. It has nothing to do with the hardware. She has tried every sim provider going and she gets signal on all operators EXCEPT for Tesco! She could be in smack bang centre of Birmingham and she’ll get 3G where I get full 5G on O2… (1)