Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 11/23/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AimskiAimee Aimee (@AimskiAimee) reported

    @tescomobile Hi I currently pay £10 a month for 12gb on a sim only deal. I am eligible for a upgrade, however I want less data than what I have now and none of the tariffs work for me. How can I change to another network? Do I need a pac code?

  • jw_consults james wilson (@jw_consults) reported

    Hello @tescomobile - is your webchat not working? Can't get through to anyone, human or bot

  • seanminoz sean (@seanminoz) reported

    @GeorgeMonbiot @VodafoneUK We had completely the opposite experience with @tescomobile They couldn't have been more accomodating when the FIL passed away. Very good customer service.

  • mbw7mbw7 Mattbw7 (@mbw7mbw7) reported

    @tescomobile I haven't requested a call, I'm telling you, you're demanding money when your system knows I didn't get the phone, there's never been any activity on the account, I've been through this, your company accepts this is as fact. You are demanding money under false pretences.

  • P_lo39 Pauline (@P_lo39) reported

    @tescomobile I appreciate your response but the order isn't getting as far as that to be raised as a fraud issue.

  • blacktxorange 𝕮𝖍𝖑𝖔𝖊 (@blacktxorange) reported

    @tescomobile Not when a phone mast is down for days and you have no backup for your customers. Nor is there an announcement to let customers know of the issue, I had to find out myself. I've not been able to receive or send calls/texts or use my data for 4 days now.

  • louisamilner louisa milner (@louisamilner) reported

    @tescomobile its been a few days now of next to no phone signal.. is there a problem with a mast somewhere ? x

  • JonnyBWoode JonnyBWoode (@JonnyBWoode) reported

    Hey @tescomobile, how can I get some help?

  • Tezshieldtoad Sir Tez #FBPE #GTTO💙 (@Tezshieldtoad) reported

    @tescomobile It was PAYG. must have been a system issue over the weekend. It would have been handy if someone had posted something on the site. I tried repeatedly to change it but no joy. The good news is I have changed it just now.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported

    @CharleneLeary @tescomobile No not yet. Hope your problem is fixed soon, can't believe you've waiting over a month. I hope my Mum hasn't got to wait that long. Good luck. X