Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/17/2026 07:00

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RoseBoneCrone Rose Drew (@RoseBoneCrone) reported

    @tescomobile Hi Callum. In the end, we had to drive all the way out. Massive traffic. The guys in the shop can't answer phone when it's busy. Too bad

  • juzzyp Justin P (@juzzyp) reported

    @tescomobile Already checked and there are issues but wanted to let you know in case any other customers asked.

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile I had 3 chats within 6 days with Tesco Mobile staff but there was always assurance about activation of this SIM. I understand that nothing may be perfect but is this necessary to tell people it's OK when actually it doesn't work? I didn't know what disconnection means until now.

  • W3nch42 Jayne Steele (@W3nch42) reported

    @tescomobile can you please tell me why my signal keeps dropping to 3G & throwing me off my calls????

  • klambechops Karen Laverty (@klambechops) reported

    @tescomobile Still waiting for my order and call back from your concerns team. Not good enough Tesco. Four orders, many promises of delivery - STILL no phone. Money paid several times. Formal complaint will be made later today.

  • RachelAshleyVox Rachel Ashley. 3.5%. FBPA 🎧🎤 #StandUp (@RachelAshleyVox) reported

    @pxthomas93 @tescomobile Yes. I have experienced similar before when a venture capital company trashed a tech start up. This was years ago, they were so ahead of their time, it was a tragedy. They were one of the first companies to sell online. I was the voice that guided the customer.

  • juzzyp Justin P (@juzzyp) reported

    @tescomobile Definitely a issue with the network at SL6 5 area. Data is stuck on 3G and voice calls are an issue, just thought I’d report it.

  • darth151 Doug ‘Mad ☠️ ****’ Ratcliffe (@darth151) reported

    @juzzyp @tescomobile Also issues with the 4G in Suffolk and Bishop Auckland

  • I_Returneth Stephen (@I_Returneth) reported

    @EE Get network envy : go with the ONLY provider to not to be greedy enough to hike your monthly tariff up mid-CONtract - @tescomobile 😎

  • binaryfive70 Jody Stephen (@binaryfive70) reported

    @tescomobile Please can you stop scaring the bejesus out of me with Emergency Alerr tests? I don't mind then generally, in fact I normally enjoy then, but 3 in a day is a bit excessive.