Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/12/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lewisgonzo1987 Lewis Williams (@lewisgonzo1987) reported

    @tescomobile I’ve gone on to this website to keep updated and it’s saying there’s no issue in my area???? I still can’t receive or make calls. This is far from ok. Dread to think if I had to be contacted in an emergency.

  • SibiGeorge73 Sibi George (@SibiGeorge73) reported

    @tescomobile have been unable to make incoming and outgoing calls -- everything else seems ok on my pixel phone. My wife is here and her phone works on Tesco. I used her sim card and my phone was then working. After getting through to Tesco I am told there is a problem

  • tismemillsy hands and heels (@tismemillsy) reported

    @tescomobile I can't make calls is there a problem on network? Cheers, john

  • Heather_GraceD Heather (@Heather_GraceD) reported

    @tescomobile is there an issue with calls, just had an emergency and could not call anyone?!!!

  • jessica__fletch Jessica (@jessica__fletch) reported

    @tescomobile what is going on with your mobile data its getting unusable constantly on h, h+ or e. There's nothing wrong with my phone, sim or area its 02s rubbish network. Think it's time you switched providers.

  • EmmaHomer9 💞🌛Emz🌜💞 (@EmmaHomer9) reported

    @tescomobile currently been unable to make or receive calls for 2 1/2 hours now! Any idea as to when these issues will be resolved as I'm awaiting a very important phone call which looks like now I am certain to miss.

  • lewisgonzo1987 Lewis Williams (@lewisgonzo1987) reported

    @tescomobile So that’s it?? Just a sorry?? Not being told anything by Tesco or 02. Paying for service which I’m not receiving. Happy to take peoples money but I bet no one gets compensation for this. Absolutely disgusting.

  • RobynEllice Robyn. (@RobynEllice) reported

    @tescomobile Thank you for your reply, the person we spoke to today was much better, it does hopefully seem like a one time thing, I just hope the first person I spoke to gets retrained in disability awareness when my complaint goes through. 🤞

  • LisaClooney Lisa Corcoran (@LisaClooney) reported

    @tescomobile I can't stop my DD's to you for breach of contract; but you can take 3 bills together and not tell me. Seems fair. 👎 0/10 for customer service who kept getting dizzy (we were going round in circles apparently!)

  • ChrisLoftus12 Chris Loftus (@ChrisLoftus12) reported

    @tescomobile hi is there a problem with your network as I cannot make any outgoing calls or receive any calls