Tesco Mobile Outage Report in Newport, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (51%)
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Internet (29%)
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Total Blackout (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Pontypool |
Phone | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Matt B
(@MattBondRacer) reported
@tescomobile appalling "service". Been waiting since 2nd Feb for a PAC code & despite 11 calla to you, been told another 3 days before it might be resolved. Shocking. Will be cancelling my contract.
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colette flanagan
(@flanagancolette) reported
@TescoIrl @tescomobile is there an issue with the club card points not been added for payment of phone bills? Just realised we have not had any poi ta added for this since November
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db
(@darkwater1147) reported
@tescomobile Well i was told at purchase point i could!!! Wont be in, down to you, will pi cl it up at wishaw tesco, i hope gye ineptness doesnt continue or will be a short contract, advise when will be ready to collect, and advise dpd not to leave with neighbour
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SPLJaggie💙
(@spljaggie) reported
@tescomobile There is an issue porting my number from O2 its been over 2 weeks and all I get is emails saying "this case has already been escalated to our dedicated technical team and they’re working to get it resolved as soon as possible"
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Chrissie.
(@AgentCas73) reported
@tescomobile I'm not the account holder. My sister is but she's had enough of speaking to different tesco employees who do nothing. This issue is causing her so much stress she's suffering badly with eczema. All the family has a cut off phone and we are over £80 out of pocket. #Stressed
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Madi Breach
(@madibreach) reported
profoundly deaf and reliant on his phone (which is linked to his hearing aids) for communication. Do they care NO ONE JOT!! Never again - not if they were the last mobile supplier on the planet. #awfulcustomerservice #theyreallydontcare @tescomobile #worstever
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Ariane Devine
(@ariane2278) reported
@tescomobile having major issues trying to open a mobile account, my details won't verify, how do I het this sorted
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ANNA LUNT
(@ANNA77LUNT) reported
@tescomobile Thank you Natasha but I submitted a complaint 5th Feb and have no response.
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helenlp
(@Drhelenlp) reported
Not sure I updated on Dad’s problems w debt collectors acting 4 @tescomobile last week. Once I sent them Power of Attorney (he has dementia) everything was sorted out - mainly thanks to lovely Marie with their Additional Support Team. Debt & phone contract now cancelled.
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Hazel
(@HazelKLarkin) reported
HUGE shout out to Matej, of @tescomobile 's customer services. Thanks to his help, patience, and ability to actually pay attention to what I was saying, I am no longer losing the will to live... (A problem going back to December is finally sorted!)