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Tesco Mobile outages and service status in Newport, Wales

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MarieHobson
    Marie Hobson (@MarieHobson) reported

    @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤

  • pauldyer505
    Paul Dyer (@pauldyer505) reported

    @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

  • RailwaySiding77
    Graham's RailwaySiding77 (@RailwaySiding77) reported

    @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

  • kathleendobbs6
    kathleen dobbs (@kathleendobbs6) reported

    @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

  • caldicotbirder
    Bryn Burgess (@caldicotbirder) reported

    @tescomobile Are your systems down at the moment? I am unable to make any calls. Rings out by receiver unable to hear! Thanks

  • AmandaKMartin
    Amanda Martin (@AmandaKMartin) reported

    @tescomobile @tescomobile - now been 5 hours of my day trying to sort. When I try to DM you, it doesn't work. What do you now suggest?

  • andy_whitty
    Andy Whittle (@andy_whitty) reported

    @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @Samuel598335428 @tescomobile Bad bot

  • _JamesBaker92
    James Baker (@_JamesBaker92) reported

    @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.