Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/06/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gez_666 gez howarth (@gez_666) reported

    @tescomobile Been in again today, same result technical problems

  • mattusher Matt Usher (@mattusher) reported

    @tescomobile Thank you. Having exhausted the customer care team with around 10 calls and chats over the past weeks we have to follow your complaints procedure instead.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile The only thing I will say its really bad practice to blame the bank they said my credit is fine its a tesco technical fault. And I've got a tesco insurance on this phantom phone now because over the phone sales the system allows me to go a bit further than in store.

  • MoonEnvoy ChilliDan (D.Munoz) (@MoonEnvoy) reported

    @tescomobile Shame. I needed a reliable phone for work today and still do, and since you guys already take payments monthly it shouldn't be a problem. So it seems I'll have to look for a new provider elsewhere. How do I go about cancelling my account?

  • gez_666 gez howarth (@gez_666) reported

    @tescomobile spent over 2hrs in store trying to get a phone contract, only to find your internal system is down, walked out with a @giffgaff sim instead

  • MoonEnvoy ChilliDan (D.Munoz) (@MoonEnvoy) reported

    @tescomobile Been with you but unfortunately, even though I'm due for an upgrade, I can't because I changed my address. How do I proceed to cancel my account with you?

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile I have also got an email confirmation of full tesco phone insurance via email last night of a phone i am not allowed to buy. The various staff are lovely but nobody has a clue what to do to help me buy the phone. I've got the insurance for it but not the phone.

  • dano1980mufc dan (@dano1980mufc) reported

    @tescomobile @sham4preety Reply to mine too, your service is terrible!

  • TJKenny_ T (@TJKenny_) reported

    @VinnieLouu @Gremlimuk @tescomobile I went down to my Tesco where I work and I didn't get signal, I think O2 are updating Masts to support 5G

  • BaronBromwich Vernon (@BaronBromwich) reported

    @Local_Baitface @EE Good move. #EE roll will the customer service arrogance of the domineering large corps of the past, safe in their knowledge they are currently "big dogs". They need to learn from seeing how quickly that dominance of the market can collapse. Try @tescomobile piggybacking on O2. 👍