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Tesco Mobile

Tesco Mobile outages and service status in Newport, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Tesco Mobile

Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, and Newport.

CityProblem TypeReport Time
Pontypool Phone 1 month ago
Hengoed Phone 1 month ago
Newport Phone 2 months ago
Caerphilly Phone 3 months ago
Blackwood Phone 4 months ago
Cardiff Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 22_maddy_08
    Maddy🤙 (@22_maddy_08) reported

    @tescomobile hello, I’ve stuck my new sim in my new phone (sim only colleague super deal) & the sim shows no service. It still shows no service when I put it in my old phone that’s on the same Tesco super colleague deal.

  • username10982
    username10982 (@username10982) reported

    @tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.

  • CRoddison
    Clare Roddison (@CRoddison) reported

    @tescomobile if you need a reliable network and have any vulnerable relatives and need to be available I urge you not to use this provider #telcomsombudsman

  • amyb82fluffy
    🌸 Amy Brown 🚀 (@amyb82fluffy) reported

    @tescomobile please can someone help!!! Waiting for you to unlock s phone since 2nd Feb! Promised time and time again!!!

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • BroTurton
    Adrian Turton (@BroTurton) reported

    I’ve had my mob number for over 13 years. @bt_uk confirmed with bills, PAC code. Yet when I tried to port it to @tescomobile, they repeatedly claimed my number was “inactive,” ignored my accessibility needs, and refused to escalate my complaint despite me asking multiple times.

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • HappyMoog
    Happy Moog 💙🍎 (@HappyMoog) reported

    @tescomobile why do you use DPD paid for VIP service to be delivered today and tney have sent it back to you ! They are awful. Every time we had a delivery it goes wrong

  • In_Dave_idual
    Dave (@In_Dave_idual) reported

    @tescomobile How on God's green earth am I supposed to reset my password to log in to pay my bill when it requires a 2SV via SMS when YOU'VE CUT OFF MY SERVICES. Complete joke of a service anyway.