Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/24/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported

    @tescomobile Great customer service to make my Mum wait at the end of the phone indefinitely, waiting for you to call, only for the outcome of the call to be generic advice that she has already followed multiple times to no avail. Stop taking your customers for idiots.

  • DaveAshton4 Dave Ashton (@DaveAshton4) reported

    @tescomobile Looks like there was local service issues with a few networks. All seems resolved now. Thanks

  • ZeeHabib1 Zashan (@ZeeHabib1) reported

    @tescomobile - why am I getting letters from a debt collector, my phone was paid in full and my 30 rolling contract was cancelled with all payments paid as confirmed by your customer service (I have written confirmation) sort it out.

  • smojg20 Melanie Smith (@smojg20) reported

    @tescomobile day 25 issues still not resolved 😠

  • GrimeyDubya Graeme (@GrimeyDubya) reported

    @tescomobile when a customer tells you 7 days ago that something is not working , why do you not believe them? I’m not doing this just for fun , I really need to change my safety buffer ….

  • SpiralIII JB (@SpiralIII) reported

    @tescomobile I have an old Blackberry that is locked to the Vodafone Network but they won't unlock it and say I have to ask Tesco as I bought the device from there. Will Tesco unlock the Phone?

  • RogerSmith0909 Roger Smith (@RogerSmith0909) reported

    @Soph1eJ @tescomobile I've solved the problem for them. Turn on wifi and install the latest update, then it works as normal

  • RogerSmith0909 Roger Smith (@RogerSmith0909) reported

    @tescomobile @Soph1eJ You need to fix this, it is a widespread problem. Myself and 2 people I know, plus the ones already asking you are all having the same problem this weekend. Can call out, can text and receive texts, but incoming calls all go straight to voicemail. All are @o2 via Tesco Mobile

  • halpins1 HanSimon (@halpins1) reported

    @tescomobile who do I need to speak with regarding the current inability with your network to allow me to make phone calls from my mobile phone

  • murdnud64 Garfunkle (@murdnud64) reported

    @tescomobile I signed up to a new contract and now message that my new data allowance is used up already. Also, tried to contact through my account and still waiting on code being texted. I’m in the USA and need my new data. HELP