Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/13/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • polishscouser @PolishScouser 💙 (@polishscouser) reported

    @mouthwaite @EE May not be trendy but @tescomobile great value and customer service fantastic in my experience.

  • CryptoSystemOne CryptoSystemOne (@CryptoSystemOne) reported

    LOL! @tescomobile advisor believes it's ok to charge for a full month's service for just 8 DAYS usage because a new phone joins the cycle of an existing phone... let's see what @Ofcom have to say about that then!!! #ChargingForServicesNotProvided #Illegal #ripoffbritain

  • JeanetteChalme2 Jeanette Chalmers (@JeanetteChalme2) reported

    @tescomobile @MrsGunner Myself, husband, 2 adult sons and teenager have been with Tesco mobile for about 6 years now and have always had great customer service. I wouldn’t change.

  • Gardenswhatever ArtsandCrafts1954 (@Gardenswhatever) reported

    @tescomobile There is no point in sending you a private message. The last problem was only sorted out by the ombudsman and I’ve a letter that states they will give me £30 in compensation due to not being able to use the phone. It’s now been fixed after6 months of complaining but no money.

  • donnahealey Donna Al-amrie (@donnahealey) reported

    @mouthwaite @EE Also agree with @tescomobile . I have 3 contracts with them ( was 4 till one of the kids started paying their own ) fantastic customer service wouldn't go back now to anyone else

  • nicolaw76 Nicola Wainwright (@nicolaw76) reported

    @tescomobile waited in all day for delivery that never turned up!! 🤬 tried contacting dpd who supposed to be delivering the item, customer service absolutely shocking!! Got nowhere, still have no idea when it's going to be delivered!! 🤬😫😤

  • MichaelPocock18 Michael Pocock (@MichaelPocock18) reported

    @tescomobile @MrsGunner I've been with Tesco mobile for 6 yes without any problems at all

  • Kerrie_Ann_x Kerrie-Ann 🦋 (@Kerrie_Ann_x) reported

    @mouthwaite @EE I was with EE! As soon as I could upgrade I left! They are awful! I went to @tescomobile ! Been with them for over a year and i have never had a problem.

  • CryptoSystemOne CryptoSystemOne (@CryptoSystemOne) reported

    @tescomobile As explained, I already made the complaint, and the sarcastic agent on the phone completely ignored the legal threat made, didn't pass the call to anyone, so it's gone way further than your 'kiss your own arse' complaint procedure... you had the chance, lost it! #NotMyProblemNow

  • CathyJaneSport1 CathyJaneSports (@CathyJaneSport1) reported

    Hi @tescomobile - is there an issue with network coverage in the TA11 area today? 2 Tesco phones are saying emergency calls only.