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Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, and Newport.

CityProblem TypeReport Time
Pontypool Phone 20 days ago
Hengoed Phone 27 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Blackwood Phone 4 months ago
Cardiff Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraT78
    Laura Triggs (@LauraT78) reported

    @tescomobile did coverage go down in the GL8 area at around 4am this morning? Missed 4 emergency calls, only received voicemail at 7:45am. Not impressed!!

  • Nicola1967
    x Nicky x (@Nicola1967) reported

    @tescomobile Good morning - my co trace run out last month and currently on a ‘rolling’ one. Have been offered a better deal with another provider - how do I cancel my account please? Thanks

  • UncleScott67
    Carb Uncle (@UncleScott67) reported

    @tescomobile The only reason they're having any success at all is because they're able to call people with impunity until they reach some poor soul who is taken in by them. This is a boiler room scam and they're all calling from the same place. More needs to be done.

  • ML7717
    Marie (@ML7717) reported

    @tescomobile #tescomobiletreats the other problem is when you worry it might be undercooked!!

  • thecosmicviolet
    Helen Cole (@thecosmicviolet) reported

    @tescomobile I’m in a contract with you, having major issues with my iPhone can you help?

  • matthewpennell
    Matthew Pennell (@matthewpennell) reported

    So @tescomobile won't let you sign in to your account unless you enter a one-off PIN that they send you, but you can't receive the PIN because their network coverage is so terrible.

  • AdamGrif1
    Adam Griffiths (@AdamGrif1) reported

    @tescomobile I often have strong 4G signal but can’t do basic things like a google search without it being unable to load. Any ideas? My phone model is iPhone XS.

  • korpwood
    Katherine Orpwood (@korpwood) reported

    @tescomobile How do I register a Power of Attorney to act on behalf of one of your account holders who has a broken phone, is disabled and in a nursing home that I unable to visit? Chatting online useless. Helpline has no address to send the POA to. Vulnerable customer. 😔

  • xKellieLou
    Kellie (@xKellieLou) reported

    @EastieOaks @VodafoneUK They are the worst team. I've been with @tescomobile for 6 years and never had an issue.

  • netantew
    Netantew (@netantew) reported

    @tescomobile Thanks for reply. Can't make calls. Sending texts intermittent. Not premium no images. Don't know what a DM is but the error message flashes on screen then gone so can't capture. Never had this problem with Tesco before.