Tesco Mobile Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (42%)
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Internet (30%)
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Total Blackout (23%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Phone | |
| Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mersham Mummy
(@mersham_mummy) reported
@tescomobile He is now being threatened with the baliffs despite this being recorded on his account and it was supposed to be sorted. I would like to request management details so that he can speak to someone other than fraud and customer services as that hasn’t got him anywhere
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Kate
(@K_Leighton01) reported
@tescomobile Struggling to get any help on the phone and now after long wait and going through everything told systems are down so can't check issue! Are you able to help?
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Antony
(@AntonynotnA) reported
@tescomobile Thanks for replying. Such a shame too as I’ve been with Tesco mobile from the start, will have to go to @SkyUK mobile now as same network but offer WiFi calling. Well thanks for the service over the years!!
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Claire Work
(@ClaireWork2) reported
@tescomobile really disappointing customer service and support from you the last 2 days for my dads phone issues. How can I escalate please?
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kerry Sparshott
(@KerrySparshott) reported
@tescomobile Can someone please look at my DM? Ongoing issues with a matter I thought was resolved. Extremely frustrated with this situation
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Carol Ann
(@CarolAn02547134) reported
@tescomobile 2 x ltrs recd telling me my service restricted. My a/cs are closed. No email to point this out. I don't have a tesco mobile phone??? Circles come to mind!!!
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Chloe 🦋
(@CloDevlinxxx) reported
@tescomobile @IanHump27942219 I'm getting no signal either. I've checked and my area is getting problems
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Mersham Mummy
(@mersham_mummy) reported
@tescomobile It is my step father and he has been onto the fraud team for weeks and customer services but nothing seems to be happening. Two phone contracts were taken out in his name and he is now being penalised for not paying for them even though the relevant teams know.
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mick
(@wazyuk) reported
@tescomobile hi trying to sign up to a new contract. Tried last night and just now neither worked. Are you having issues online? Mick
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Aratxu 💙
(@AratxuS) reported
@tescomobile The last person (customer care) I spoke to took my details and asked me to hold while she checked the details. After a few minutes the call was cut off. 2/2