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Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport, and Caerphilly.

CityProblem TypeReport Time
Pontypool Phone 16 days ago
Hengoed Phone 23 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Blackwood Phone 3 months ago
Cardiff Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Suzy_dashey
    Susan (@Suzy_dashey) reported

    @tescomobile can you help? Need advice on how to cancel contract for someone whom has lost capacity. Or if any of my medical friends can help!

  • saintruddy
    Alhaji Papa Kwabena Bean (@saintruddy) reported

    @tescomobile Once you take a sim only contract, can you cancel and get your money back?

  • KeithDManning
    Keith Manning (@KeithDManning) reported

    @tescomobile I think it’s a real shame that you don’t take fraud seriously as a company. 7 weeks and still waiting for an ‘urgent’ call back from you. Very glad you aren’t my network.

  • sleepyjenstar
    Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile my mum is trying to join Tesco mobile but she’s having problems with ‘internal server error’ messages and saying her email is already taken. Help?

  • aintitdrew
    Russell (@aintitdrew) reported

    @tescomobile I have been a monthly contract holder for five years after this contract is finished I am quitting, terrible service, absolutely appalling

  • x_leannefl_x
    Leanne Leonard (@x_leannefl_x) reported

    @tescomobileire No1 in the store can help! I can’t ring the customer care because I am no longer a Tesco customer and then the web chat just tell me to get in touch with the store!!?? The most frustrating customer service I’ve ever dealt with!! Don’t sign up with @tescomobile …

  • d_scott84
    David Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐿️ (@d_scott84) reported

    Hey @tescomobile, got any tips on how to fix your signal so I can receive calls? (Not happening all the time) Not currently working and I'm really starting to wonder if I've missed very important calls

  • ONeillHCO
    H O'Neill (@ONeillHCO) reported

    @tescomobile @Tesco Thank you for your after thought but a bit late now as the price has now gone up an extra £10 per month. It shouldn’t be this hard to get help to give you business!

  • ONeillHCO
    H O'Neill (@ONeillHCO) reported

    @tescomobile @Tesco Thank you, but I’ve tried this before and didn’t get anywhere! In the time it’s take you to fix your “glitch” cost have gone up by £10 per month !

  • Anndavies427
    Ann Dawes (@Anndavies427) reported

    @tescomobile can someone help to cancel a contract for someone who has lost mental capacity. Contract not been used for several years so cancelled the DD. Now being chased for payment. Customer service won’t help contract as not in my name.