Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 04/01/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (27%)

    Total Blackout (27%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_hibbo Mark Hibbert (@Mark_hibbo) reported

    @tescomobile hi I’ve had no service on my phone for the last 2 hours rebooted and removed SIM card

  • simonsuter Simon (@simonsuter) reported

    @tescomobile Following a very unsatisfactory phone call with a Tesco customer services rep I am now led to believe that you are happy to advertise items you don't have in stock. The rather glib answer I was given was "it is what it is" - Pathetic

  • bullcraplol bullcrap (@bullcraplol) reported

    @tescomobile callum that’s a bit rude

  • jcoconnor John O'Connor (@jcoconnor) reported

    @tescomobile Liz, I deleted original tweet as I was able to get through to a customer service agent who identified the issue as a technical glitch on Tesco's side as my daughter had not used up her allowance.

  • joshduncan420 Josh Duncan (@joshduncan420) reported

    @tescomobile hello I got a pair of AirPods with my phone contract I have had a big problem with them and was wondering who I contact about that

  • BarbaraSutton15 Barbara (@BarbaraSutton15) reported

    @IanMartin55 @NeilDavoDavies1 Our reception here is intermittent so I find it easier to contact my colleagues who also have iphones I got a good deal from @tescomobile on the contract price & the cost of the phone far (Tesco use the O2 network) better than my previous O2 account it pays to shop around.

  • jamesdougherty4 james dougherty (@jamesdougherty4) reported

    @talkSPORT @Sjopinion10 @tescomobile All for it if its fair and even....simple, make it fair, pump money back into English football.... I’m sorry but **** FIFA and UEFA, they have had their own way, been so corrupt and dodgy, and for them it’s all about ££ also, so they need to stop acting all hurt and betrayed.

  • 1DaveMcColl Dave McColl (@1DaveMcColl) reported

    @tescomobile hi I’m writing on behalf of mum in law, she has had no service for almost 3 weeks was told mast problem In Chelmsford area, any idea how long this is going to take to sort please? We’ve spoken to customer services btw

  • billnsarah2012 Bill roberts (@billnsarah2012) reported

    @talkSPORT @Sjopinion10 @tescomobile It is the lesser of two evils the ridiculous ESL or the current governing bodies poor running of the game . The whole game needs reforming , start with this ESL then please address football on a whole . Then force the owner out of our clubs .

  • BurstOfTheStar BurstOfTheStar (@BurstOfTheStar) reported

    @talkSPORT @Sjopinion10 @tescomobile It has to have the potential to change. There has to be consequences for poor performance and the potential for other clubs to emerge and take their place. Nobody should be guaranteed a place, especially the likes of Spurs who've only grown in recent years,