Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/22/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TE2DEE Antony Mitchell (@TE2DEE) reported

    Bought a phone and a sim from @tescomobile , you charge 10 quid for a sim card that cost next to nothing then say to top up on top of that.. robbing bastards. Off to a bad start already with these jokers

  • JamesMFAM JamesMFAM (@JamesMFAM) reported

    @tescomobile No on my phone, and yes it says incorrect username or password and invalid credentials. I am definitely using the correct credentials as I can sign in elsewhere, I am just unable to sign in when trying to place a new order and sign in to secure checkout as existing customer

  • Virrals v (@Virrals) reported

    When i got my new phone a couple weeks back i changed carrier to @tescomobile, and now my signal is so bad at my house that i have to go out to my car to make a phone call. but on the bright side, it means that nobody is able to contact me and get on my nerves 👍💯

  • TomKell32969788 Tom Kelly (@TomKell32969788) reported

    @talkSPORT @Sjopinion10 @tescomobile Its all crap now, too many games, no crowds, VAR & overpaid anti social morons on the pitch (except for Saint Rashford).

  • DoormanJon Jon Proctor (@DoormanJon) reported

    Hey @CPWTweets are you phone lines open to be able to sort out new contracts after the nightmare I've had with @tescomobile I want to move to a network that actually knows how to handle customers

  • DoormanJon Jon Proctor (@DoormanJon) reported

    @tescomobile No 3 hours 2 ubers 4 customer care advisers and no further foward. Next report goes to ifed and I go to a different network

  • DoormanJon Jon Proctor (@DoormanJon) reported

    @tescomobile Trying to get a contract and having repeated issues very frustrating waste of time I'm having

  • SarahRCarter Sarah Carter (@SarahRCarter) reported

    @tescomobile is there a problem with your network?? Can’t make out going calls at all

  • Virrals v (@Virrals) reported

    @tescomobile It’s not an issue in the area it’s just bad coverage. You should get WiFicall like EE has.

  • Here4TheGiggle warmed.by.the.blood.of.my.open.wrists (@Here4TheGiggle) reported

    Don’t worry @CPWTweets ! @tescomobile was able to sort out the problem within 20 minutes and on a better contract #newphone