Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 11/26/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • watton2_karen Karen Watton (@watton2_karen) reported

    Just received another **** you from @tescomobile . Acknowledged I called in but their advisor would never say such things. Avoid like the plague. The customer is never right

  • pedrogibo Pete Gibson 🏆💛💙 (@pedrogibo) reported

    @tescomobile @ConstructionFE @NatWest_Help I'd love to but she didn't give me it. I'll be honest the service wasn't good at all. If you're going to have a customer helpline it'd be good if they were capable of helping. Even if it's directing you to another helper that is more knowledgeable than them

  • berta_pxx roberta paterson (@berta_pxx) reported

    @tescomobile having data issues phone is running extremely slow trying to access the Internet and often it doesn't even load up ?

  • julie_trudgill Julie Trudgill (@julie_trudgill) reported

    @tescomobile Phone shop told us to do it online as they are having issues with the website. Super!

  • rosheen_hall rosheen hall (@rosheen_hall) reported

    @tescomobile Been doing that for over a month and the status never changes. We ordered a part. Missed some really important calls as I'm sure everyone else using this network have!

  • philtcv22 Phil (@philtcv22) reported

    @tescomobile you are officially crap. On hold now for 22 minuets and still counting.

  • AdamJ_Carpenter Adam J. Carpenter (@AdamJ_Carpenter) reported

    @tescomobile my wife spent half an hour on hold, successfully answered security questions and purely because the account is in her maiden name, your call handler refused to speak. She was trying to settle a bill issue. What is the point of security questions? Pathetic.

  • RefereeHudson Matthew Hudson (@RefereeHudson) reported

    @tescomobile what on earth is going on with your service? Past 3 months struggle for a signal throughout most of Norfolk. Literally get no signal at home. Spent a week in Dorset a short while ago and had no service for the whole week. Absolutely shocking

  • Ruthdu2 Ruthdu (@Ruthdu2) reported

    @tescomobile still no mobile data in my East London area. Your signal checker says the mast is not working but its been like this since Monday. When will it be fixed? Please don't tell me to leave my details on the site for updates as this function is not available.

  • CatherineKissMe Cat with a cauldron 🐈‍⬛🧙🏼‍♀️🧹🌙🕸 (@CatherineKissMe) reported

    Dear @tescomobile, why have you stolen my data? Paid for extra last month on your staffs (poor) advice & it wasn’t used yet this month you’ve taken it back. I paid extra for it. It was mine. Give it back!