Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 11/28/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Covid2075462748 Covid20 (@Covid2075462748) reported

    @brendanpramjee @talkSPORT @tescomobile Are you guys stupid, he said long time ago that he wanted to leave,Martial also told the manager. No player in his right mind wants to stay at toxic united

  • Anthony51905113 Anthony Church (@Anthony51905113) reported

    @tescomobile Tried paying off the handset but website not working Tried doing it through customer services and they cant do it either Tried in shop and it was shut for an hour only to be told computer says no.

  • MyWildestDream Jessica Rush 🎃 (@MyWildestDream) reported

    @tescomobile No phone signal all day… can someone please assist?

  • Sleepy_Helena Sleepy_Helena (@Sleepy_Helena) reported

    @tescomobile She did..and has been given another activ number belonging to a man who lives round the corner! She still doesn’t have a solution; no one can explain what has happened.

  • JamieKelwick Jamie Kelwick (@JamieKelwick) reported

    Got a call from someone claiming to be from @tescomobile asking me if I wanted to upgrade. They offered me an iPhone 13 Pro Max at a very reasonable price but because it was a cold call from a call centre abroad, I didn’t believe it. @bbcburnsy is this an industry problem now?

  • sunkisscribbles Joy 🏳️‍🌈 (@sunkisscribbles) reported

    @tescomobile Tried to check if my PAYG top up went through on app. In store receipt says it has, app said my number was wrong (always used the same number). I signed out of the app and tried to access it again and now it says "Sorry, we couldn't connect you to our servers". HELP!

  • Sleepy_Helena Sleepy_Helena (@Sleepy_Helena) reported

    @tescomobile my mum has been ported someone else’s active number and is being given the run around in store. How do I get this fixed please urgently without it becoming a gdpr issue.

  • JennyNi61063834 Jenny Nichols (@JennyNi61063834) reported

    @tescomobile Is the service down as my dad is having problems with a top up it's saying the network is down but other reports say it's not

  • iWatchRead Nora (@iWatchRead) reported

    @tescomobile I topped up with 40£,activated my 20£ rocket pack and received a confirmation text that says so.Still,now it says I have no balance nor an activated pack to make any calls.I must top up with another 20£ to RE-activate a pack that should have been active already!That is 60£!Fix it

  • barley_roger Roger Barley (@barley_roger) reported

    @tescomobile Unable to log into my account at the moment says try again later. Down loaded app but says there's a glitch, not having much luck today