Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 02/18/2026 03:00

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • clexoris zed (@clexoris) reported

    @tescomobile Hey guys. I've been waiting nearly a month for a £650 refund for a phone I sent back. Called a week ago to chase this but still not heard anything. Getting very anxious about this, it's alot of money. Please can you help?

  • billythepink Bill Doyle💙 (@billythepink) reported

    @the_clev @tescomobile I have have the same problem. App not worked for days. It's not the first time this has happened. Really poor service.

  • seanfitzy01 sean fitzpatrick (@seanfitzy01) reported

    @O2 @tescomobile @giffgaff you do realise no one on another network/landline can ring anyone on your 3 networks (basically o2) just each other o2 to o2

  • MrGouldthorpe Mr Gouldthorpe (@MrGouldthorpe) reported

    @tescomobile could you explain why your sims always have issues in samsung phones. Again it isn't showing your sim in my phone? But guess what it is in my phone.

  • MichaelWDale Michael Dale (@MichaelWDale) reported

    Hi @tescomobile I'm having trouble with an online order, after entering all my payment details I get a "We couldn't verify your details" message.

  • sirtonybond tony bond (@sirtonybond) reported

    @simon_euro @tescomobile Do you keep the phone on all the time? Static electricity can disturb electronic devices. Surprising how many times my mystery problems have gone away after re-starting devices. Try switching off completely. If the battery is removable, remove, replace (also the SIM) & re-start.

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @LeilaHenry1 Thanks for the info Leila. Sounds like it might have been my number was disconnected - confused by my local mast also being down. I've left TM (after 7 years) but am struggling to get a refund from @tescomobile Headed to Ombudsman now just to recover a modest amount!

  • biscuitsutd ThelastPaul (@biscuitsutd) reported

    @tescomobile absolutely disgusting customer service today, and quite honestly I’m ready to leave you. A thread…

  • Albamale2008 Douglas Smith (@Albamale2008) reported

    @tescomobile still awaiting a reply from my complaint email. Not happy. Always been good service, has something changed?

  • simon_euro Simon 🇺🇦 #StandWithUkraine #FBPE (@simon_euro) reported

    @sirtonybond @tescomobile I worked for EE when they were Orange. We wouldn’t do anything until everything had been turned off and on again. Had new sims and phones TNA unfortunately. This problem is related to the Caller Line Identification Presentation, it’s a network problem.