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Tesco Mobile

Tesco Mobile outages and service status in Newport, Wales

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Tesco Mobile

Tesco Mobile is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Nailsea.

CityProblem TypeReport Time
Nailsea Total Blackout 20 days ago
Pontypool Phone 4 months ago
Hengoed Phone 4 months ago
Newport Phone 5 months ago
Caerphilly Phone 6 months ago
Blackwood Phone 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MARnHAR
    Maly (@MARnHAR) reported

    @tescomobile really SUCKS

  • pauldyer505
    Paul Dyer (@pauldyer505) reported

    @tescomobile I’ve been trying to contact you on live chat but no one is answering! Please help.

  • cupcakecutie10
    cupcake (@cupcakecutie10) reported

    @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

  • joannew0112
    Jo Jo (@joannew0112) reported

    @tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?

  • Baggypilot
    Mike Hadley (@Baggypilot) reported

    @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

  • jaymcneilly
    jason mcneilly (@jaymcneilly) reported

    @tescomobile seems to be saying its fine but its not. 30mile journey from one town to another and getting terrible to no signal the whole journey. when it is showing 5g and 2-4 bars Internet still not loading. also zero bars on phone signal.

  • julesvb82
    Julie Martin (@julesvb82) reported

    @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

  • Rachel914481091
    jess rach x (@Rachel914481091) reported

    Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

  • andy_whitty
    Andy Whittle (@andy_whitty) reported

    @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?