Tesco Mobile Outage Report in Newport, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| TV | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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JNAM
(@Jo_am72) reported
@tescomobile this is a really poor service from you. I took out a new sim only contract for my child to replace his previous contract. I subsequently cancelled the contract entirely. You charged me a early termination fee plus fees for 2 additional contracts that I’d cancelled.
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mark
(@chippyhinton) reported
@tescomobile I have received some of the worse Customer service when contacting your customer care team. I am due a refund of just over £400 for a final bill even tho I have not left Tescomobile,I was told the refund would be 3-5 days and still waiting!! Called again got no help.
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Allan McLaughlin
(@AllanMcLaughlin) reported
@tescomobile Please DM me... no one is getting back to me. I want my old phones ported over ASAP. It's been over one week. Also, the form you DM me doesn't work.
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leew011977
(@leew011977) reported
@tescomobile absolutely disgusting service from tesco mobile u should be embarrassed!! 3 weeks and my sim still don’t work. My 10 year old daughter has no phone access!! Taken my money and charging me still for a service we can’t use.
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Gavinder Pawar
(@GavinderPawar) reported
@tescomobile I assume you have no issue with me sharing what you can have said over DMs with consumer rights journalists? Specifically your violations of the Consumer Rights Act 2015, Data Protection Act 2018 & Misrepresentation Act 1967?
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☀Ange☀️
(@vannerbird) reported
@tescomobile It’s gone back to E (edge) You’ve done all you can. It’s now either the software update from @AppleSupport or despite claims on the @O2 website the mast is still no good. O2 aren’t responding, and Apple won’t acknowledge that others have signal problems after the update.
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Michele Hodgson
(@grumpygal1) reported
@johndexterjones @tescomobile @tescomobile have lost my husband's business number in a switch from O2. No flexibility comment relevant - absolutely no way they're going to allocate someone to sort the probem, no way to talk to technical people about problem. Inflexible (and incompetent!)
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abbie
(@Abigail82750174) reported
@tescomobile Hi, is there a way to look back at old voicemails that are no longer on my own voicemail log? Trying to find the voicemails of my Nan who passed away from cancer. Would do anything to hear her voice again on the phone! Any help?
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James C
(@Jamericco) reported
@RobertW33333 @kellsbells60 @tescomobile The guys on the phone lines have been that way with me too Rob. By contrast the social media teams seem to have recognised the trend with this issue and are giving clear statements but I don’t know why the phone guys aren’t being told to say the same?!
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maggie
(@maggie200911) reported
@tescomobile can you explain common sense behind your process for sim replacement? Why do you cancel current sim before new sim has physically in user hands? Leaving all without services sometimes for days? Your technical support is poor to all what they advising is to wait!