Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 11/20/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MsTKIndeed TK (@MsTKIndeed) reported

    @SafferTheGaffer @EE Even @tescomobile are putting up costs (use O2 network). I stayed with them as they made a big thing about NOT putting up costs mid contract. Can't afford to upgrade my phone so am hit by the price rises. Seems no MNO cares about their customers anymore, only their shareholders.

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I want to move away from your company ASAP. Where is customer service? There is NONE! Why hasn't my 2nd number been ported over for 5 weeks? There's no communication. What will it take to get to speak to a human being? I'm livid.

  • colinbullardcom Colin Bullard (@colinbullardcom) reported

    Oh well it looks like @tescomobile does not want me to pay my bill as for the last 2 days without a signal means I can't get a text to login.

  • busydawn Dawn Knight (@busydawn) reported

    @tescomobile keep being told “Mobile Network not available” (in Madeira) not picking up another signal. Website chat function not working - even in UK & obv can’t ring Cust Care. How do we get signal?

  • Ramsayphoto1 Ramsayphoto (@Ramsayphoto1) reported from Nairn, Scotland

    Really dissapointing from @tescomobile and DPD upgraded supposed to be NEXT DAY DELIVERY well now ita not arriving till WEDNESDAY. 10+ years customer spent lots with you. Last time I upgrade online!

  • busydawn Dawn Knight (@busydawn) reported

    @Ofcom - I have had a @tescomobile phone for 20+ years & it used to automatically connect to local signal when abroad. This time it won’t. After 2 days of trying to communicate, they told me they had put a roaming bar on - WITHOUT either my knowledge or consent.

  • ChloeIndie Chloe Jade (@ChloeIndie) reported

    @tescomobile 2 - I'm sick of having to keep sending my phone off and you guys won't do anything considering I bought it from you!!! Non existent customer service and will be getting a phone from someone else next time.

  • BenjaminHaywa15 Benjamin Hayward (@BenjaminHaywa15) reported

    @tescomobile hi is the online upgrade shop not working uve tried app and website and just goes blank when i try? Would like to use family perks also

  • huttersm Marcus_1 (@huttersm) reported

    @tescomobile are there any known issues in the CT12 area?

  • Petiepie71 Peter Crosbie (@Petiepie71) reported

    @tescomobile hi recently switched from EE to Tesco mobile and am not receiving text messages on my new phone, they keep going to the old phone. Help