Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 11/28/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tisaloon Lisa Toon (@tisaloon) reported

    @tescomobile I'm having real trouble navigating your website. I'm getting 404 messages all over the place. My gran has had to go into a care home and I need to end her mobile contract - what is the easiest way to do this?

  • ollyarmyoftwo Kaz (@ollyarmyoftwo) reported

    @tescomobile It’s updated again saying phone mast issues. Not going to be fixed till Friday at earliest that’s a joke. That will be over a week with no signal.

  • mumsy_mary Mary Rees (@mumsy_mary) reported

    @tescomobile is there a problem with the website today? I’ve just taken out 2 contracts today and trying to log in to my account and it either says wrong password (from my mobile) or it says link doesn’t work (from my pc). I’m using link from email from Tesco mobile.

  • Will_V WV (@Will_V) reported

    @tescomobile why on earth is 31st of March not a valid date? Your developers seem to think so because selecting it as a birthday gets an error when trying to buy a phone... do they realise that some months have 31 days in them? lowest marks for ux/usability, many more issues...

  • dancross__ Dan (@dancross__) reported

    @tescomobile Is there an outage in north Suffolk right now?

  • TIMO317 TIMO-3 (@TIMO317) reported

    @tescomobile Can your Tesco shop fix this? Yes, uk text to text

  • MargaretOGorm12 Margaret O'Gorman (@MargaretOGorm12) reported

    @tescomobile Dublin customer here

  • cliveR41540535 clive R (@cliveR41540535) reported

    @tescomobile i got a text contract ended,called 20 mins later hang up so went to the shop one guy there i waited 10 mins no response for the guy playing with a phone,i said i will come back when its less busy(nobody there) his response was ha ha im looking for a new provider now

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile It's a big misunderstanding of this matter. I had done chat conversations via the Tesco Mobile website with your staff this summer 3 times. They seemed to be very professional so I hoped all problems will be solved up. You can check the chat records and you can make a decision.

  • Nightbreed123 David Latham (@Nightbreed123) reported

    @tescomobile There was never a contract, you cancelled it, you took the 1st month's payment, you never sent the device, now you are holding my money under false pretenses, how can you produce a final bill when there is nothing to bill for?