Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Magorman (@Magorman13) reported 4 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Nigel Smith (@nigelbendybus) reported 14 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Hegsy & The Elements (@HAndTheElements) reported 14 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Thomas Richard (@TRHComposer) reported 16 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 28 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Rachel Kendall (@RachelKendall16) reported 36 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Dr Karen Howells (@mind4sportpsych) reported 60 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Walsh (@DavidWa57433939) reported 1 minute ago

  @tescomobile Went with Vodafone after. The manner of the Tesco mobile staff in the Wexford Town and New Ross stores was disgraceful. Ye have lost a loyal customer.

• 
  chatterbox (@chatkins1) reported 4 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  Mike Dixon (@PnoTuna) reported 4 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  Ali. Me (@AlisonWagstaff3) reported 6 minutes ago

  Constant problems with internet in my area Heybridge cm94dh @tescomobile

• 
  Dean Cahill (@deancahill_) reported 11 minutes ago

  @tescomobile fix ur WiFi mate

• 
  Steve (@uksteve1960) reported 14 minutes ago

  @SBarrettBar @tescomobile The other side of the coin Steven is someone got my PAC number ,they managed to empty my bank accounts,used my Kraken account to convert the money into dollars ,fair play to Lloyds because I reported it immediately I was reimbursed 100% of my money. Identify theft is a problem.

• 
  Beth O’Connor (@bethoconnor95) reported 15 minutes ago

  @tescomobile hi, I’ve had no signal or internet all day. When I put my post code in it says no issues but there definitely is an issue

• 
  Steven Barrett (@SBarrettBar) reported 18 minutes ago

  @Nelia23893053 @tescomobile It all goes to the Treasury - Regulators are the Civil Service The whole thing is a con.

• 
  Philip Ian Butler (@moodleprof) reported 30 minutes ago

  @tescomobile Thanks Tesco, I'll be switching to another service; what an absolute joke 😞

• 
  Legal Style Blog (@legalstyleblog) reported 31 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged