Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/18/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Tim_Wij Tim (@Tim_Wij) reported

    @tescomobile Is your telephone customer service line down today?

  • Davidpuckett37 David Puckett (@Davidpuckett37) reported

    So that’s phone call number 6 to try & sort out my deceased fathers mobile contract, well done @tescomobile you are without doubt the worse customer service I have ever come across 👏

  • Tim_Wij Tim (@Tim_Wij) reported

    @tescomobile is your customer service line down?

  • CryptoCraigJM JustCraig (@CryptoCraigJM) reported

    @tescomobile Another week comes to an end and still not connected to my keep number. Still no one in the UK able to speak with me. Just the same old from @tesco everyday. No further forward. No call back. Worst utilities experience I've ever know. Worst customer relations too.

  • CLouca29 Christos (@CLouca29) reported

    @tescomobile absolutely disgusted with your service. I got a new contract with you in December and and transferred over from Vodafone pay as you go and im still unable to receive phone calls. Ive spoke to your customer support over 20 times and still no resolution.

  • Mabel_Axford Katie-Ellen Axford (@Mabel_Axford) reported

    @tescomobile It’s not faulty as I have signal in more rural areas, it’s just seems that the signals not strong enough for the traffic.

  • GittingsTina Tina Gittings (@GittingsTina) reported

    The most appalling customer service from @tescomobile Without phone service for 3 months. Literally hours of time spent on their chat, phone, complaint form and in store. Requested several times escalation to a manager but never a call back.

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile it's been poor for several years and might be something of a dead zone- but will do.

  • Janice_1968 Janice Hodgson (@Janice_1968) reported

    @tescomobile after over a week I’m still waiting for an issue with transferring my number to Tesco mobile to be resolved! Disappointing that this hasn’t been sorted yet despite numerous calls 😬

  • MrsDanielleD99 Danielle Davison (@MrsDanielleD99) reported

    @tescomobile what is going on with your business SIM cards? Moved multiple business SIMS from O2 to Tesco Mobile. Every call received showing as NO CALLER ID. Multiple calls to Customer Service who have finally admitted it is a known issue but no fix. How is this acceptable?