Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/12/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • birdsong074 birdsong (@birdsong074) reported

    @tescomobile Hi, I assume you mean logged in using desktop/laptop as opposed to the App? Can you provide me with a customer service telephone number please?

  • StevieFrazR Stevie (@StevieFrazR) reported

    @tescomobile I don't understand why it can't be emailed! Or why I wasn't even emailed a order confirmation. I wasn't even allowed to be passed on to a manager when I had to stand instore on the customer services phone for 1/2 an hour! Why was I told on the phone that they could print it?!

  • RooAndrews6 Roo Andrews (@RooAndrews6) reported

    @PucatuB @tescomobile Thank you! He’s had problem after problem with them, they won’t let him out of his contract unfortunately but once this one is over it’s safe to say he will be jumping ship to a new phone company. I’m just glad I’m not with them!

  • Turneeps5 Turneep 💙🇮🇸🇩🇪🇪🇺 (@Turneeps5) reported

    Finally have sorted a replacement #phone for idiot teen. This time it’s insured (she’s paying), it’s a pain that @tescomobile won’t allow a non Tesco number to be set as ‘main’ number for the account though… if the main number gets stolen then you can’t log into your account!

  • gm100339 Graham (@gm100339) reported

    @tescomobile Been with you for 10+ years. Decent pricing and excellent customer service. Might not be the very cheapest but you get what you pay for. Thank you.

  • suz_sue sue_ hope (@suz_sue) reported

    @tescomobile seem to have mobile phone signal and tesco Internet in dorset area, do you have a problem?

  • AndrewMcGettig1 Andrew McGettigan (@AndrewMcGettig1) reported

    @tescomobile Yes, checked that yesterday morning, two days on still no connection, we have just taken out a new contract and we are not impressed. May have to return our phones and cancel our contract.

  • ThatsASecretLOL Mark Baker (@ThatsASecretLOL) reported

    @tescomobile It’s not the phone or the sim. I have one sim in an iPhone 12 Pro max and one in a Samsung Galaxy a42 5G. My wife also has an iPhone 12 Pro max with you and they are all having trouble. A call dropped 10 times on Monday when travelling from porthcawl to Barry so no it’s not us!

  • missfre_247016 Miss F🐱 (@missfre_247016) reported

    @tescomobile My dad got a new phone switching from O2 to yourselves. The signal on old phone has gone but when I call it says not recognised?

  • ThatsASecretLOL Mark Baker (@ThatsASecretLOL) reported

    @tescomobile Thanks for that link. I have just checked multiple post codes in the CF range from cf31 to cf71 and they all have an issue. Who can I contact for compensation due to lack of stable service