Tesco Mobile Outage Report in Newport, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
- Phone (38%)
- Internet (30%)
- Total Blackout (27%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool
|
Phone | 18 days ago |
|
Hengoed
|
Phone | 25 days ago |
|
Newport
|
Phone | 1 month ago |
|
Caerphilly
|
Phone | 2 months ago |
|
Blackwood
|
Phone | 4 months ago |
|
Cardiff
|
Phone | 8 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jason OBrien (@GreenSpursKK) reported@tescomobile any offers/incentives to keep a current customer from moving ? #Unlocked #offers #Upgrades
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Andy Hall (@andyhall2171) reported@tescomobile 40 mins on the phone on hold only to be cut of twice. My phone not in contract now has a contract I didn’t ask for and I can’t speak to anyone. On Sunday my click and collect was wrong and customer service not what it usually is come on Tesco’s!!!!
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Willie Murphy (@willmurphy29) reported@tescomobile advice would be to avoid tesco...and any of their offers...I recently purchased a phone to come with free ear buds...guess what no ear buds and pretty much told sorry nothing we can do...I have tried several times to contact customer service
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Edwardine (@EdwardineMcSwe1) reported@willmurphy29 @tescomobile Similar Customer Service issues with the refunds they owe to customers. Unbelievably they are not issuing the refunds through Tesco stores only through Payzone agents however the bar code they sent with the email advising how much you were overcharged doesn't scan so no refund
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Larakine (@Larakine) reportedHi @tescomobile. Tech support needed pls! Moved from EE & ported old number. Sent PAC code a week ago & started using my new SIM Friday. I receive calls to my old number but can't make any outgoing calls. SMS messages are being sent from the new number. Help!
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Michele Williams QPM (@willog496) reported@tescomobile will someone please tell me how I can cancel the auto top up on my elderly mothers doro phone that I set up by mistake. Chat said ring customer service, they told me to go to a store, the store said nothing to do with us - use the app, Mums phone doesn’t do apps. 😩
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Toxic teaching! (@toxicteaching) reported@tescomobile so you are making impossible for people to leave your company.... hiding the ability to do it online. I like to do stuff online so I don't have to speak to the poor sods caged in your service centres
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Philip Webb (@PhilipW55211098) reported@tescomobile why does my phone keep disconnecting from your network meaning I have no way of using Internet unless hooked up to a router at home? And no way to make calls at all?
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Alistair Ratcliffe (@AlistairRatcli4) reported@tescomobile could someone explain why I cannot pay my phone off with my club card vouchers because no-one in your customer services department can...
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Gemma (@Elphaba_Rain) reportedTried topping up @tescomobile via the app this morning, after getting numerous error codes, checked my bank & yep multiple charges from Tesco but no top up. Same thing happened in August, took 10 days to release the money. Not a happy customer!