Tesco Mobile Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Caerphilly |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV |
Community Discussion
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Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust Will never recommend Tesco Mobile. Persuaded husband to leave O2 after years. Got contract and PAC code from O2 to switch number. Used new Tesco phone with old number for a couple of days but had issue with device. Now Tesco unable to put old number on new device. 1/
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David Fossey
(@DavidFossey5) reported
@tescomobile I asked for the pay as you go number to transfer to the contract one I brought him a Xmas, text service said it was done, but couldn’t make calls, the operator said it had been done so would do it now and still can’t make calls, now passed it on to another department who said
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Dan Kahn
(@danjkahn) reported
@tescomobile I’m trying to spend money with you but no one seems to be able to help, so I guess I’ll take the 4 contracts elsewhere
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Dan Kahn
(@danjkahn) reported
@tescomobile @juliagoolia1982 If this can’t be fixed then I’ll be setting up this new contract elsewhere and taking my 3 existing contracts with me. The most concerning thing is that no one who works for you has a clue what the issue is. I’ve even offered to share my equifax report to prove it all matches!
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Dan Kahn
(@danjkahn) reported
@tescomobile I even signed up to Equifax to double check. No issues. Yet the only answer I can get from your sales team is ‘try again in 24 hours, the problem is at your end’. There’s no problem my end - I’ve triple checked everything…
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Lindsay Brunt
(@Lindsay_Brunt) reported
@KrispymooScott @tescomobile You still don’t get response even after I emailed CEO! Best way is to go through ofcom as your paying for a service that’s not providing! @Ofcom only way I ever got response to my 7 complaints! Even tho was still poor response
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David Fossey
(@DavidFossey5) reported
@tescomobile it’s been nearly 2 weeks, now where I,be not been able to use my child’s phone, the text service is useless and all I,m being told is I’ve been given 1 mth line rental, I wish I stuck to the pay as you go he had.poor service
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Emma Lynch
(@elynchie07) reported
@tescomobile @TrussellTrust every time i ring the number to top up my credit balance it says the service is unavailable and it’s been like this for 4 days…what’s the issue?
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Colin Bullock
(@hosm2368) reported
@1981Carrie @vodafone Awful company put up with them for years, but since moving to @tescomobile no problems at all.
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Andy Phillips
(@APhillips1962) reported
@tescomobile So you can’t help and the concerns management team haven’t contacted me , one vicious circle of getting nowhere, how much longer do I have wait to get a call back its taken 5 days now from a promised call back Tuesday are they that busy superb service tesco offer….NOT!#pathetic