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Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, and Newport.

CityProblem TypeReport Time
Pontypool Phone 17 days ago
Hengoed Phone 24 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Blackwood Phone 3 months ago
Cardiff Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MediaMadness9
    Media Madness (@MediaMadness9) reported

    @tescomobile Hi, I've recently lost my phone along with its SIM card. Would you possibly be able to help me in retrieving or getting a replacement? Thanks

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile more fantastic customer service not had email saying would be contacted in 72 hrs so sat quiet, that was last Friday it’s Thursday now no call back yet again. Think they need to be taught maths.##pathetictesco

  • cathys19661
    Cathy Williams (@cathys19661) reported

    @DaneMillward @tescomobile Yes, it's the same rubbish they told me and that the service won't be restored until 2 February 2023. I've told them I will be claiming for loss of service and I've got to use my landline for which I get charged by Sky so they'll be covering that too.

  • Ellie04744445
    Ellie (@Ellie04744445) reported

    @tescomobile day 15, no PAC code and a month since I’ve had a fully working phone (I have little more than a glorified IPod) How will I be compensated for this? I’ve been a loyal customer for approx 10y and this is how I get treated?

  • TheJF91
    JF91 (@TheJF91) reported

    @talkSPORT @tescomobile West Ham have some great players who played well in that system & played well together last season, it's literally a confidence issue right now, a bit of attacking freedom on the pitch would be better than the current system imo, Moyes has nothing else to lose at this point

  • grumpygal1
    Michele Hodgson (@grumpygal1) reported

    @tescomobile So after being assured that my SIM would arrive by Tuesday by Tesco Customer Services. Apparently I need to phone if I don't get it by Thursday.

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @morrismckinlay1 @tescomobile You will have a long wait mate. They are pathetic and agree make u winder if anyone working on issues I been waiting since 18th dec fed up with bulls&it lies and failed promised call backs

  • BigTallTweets1
    The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    @tescomobile Network issues in my area. Cannot get help with this as I have no network. Any suggestions?

  • Ellie04744445
    Ellie (@Ellie04744445) reported

    @tescomobile I leave work at 11pm tonight and can’t make any calls apart from 999 if I have an issue

  • flanaga
    Alan Flanagan (@flanaga) reported

    @tescomobile hello. Signed up to Tesco Mobile last week after 15 years with 3. It’s been a terrible decision so far. Number transfer still not complete. Temporary number doesn’t work. No sign of when it will be sorted. Wouldn’t recommend you to an enemy never mind a friend!!