Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Rachel Kendall (@RachelKendall16) reported 32 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Nigel Smith (@nigelbendybus) reported 33 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Magorman (@Magorman13) reported 34 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Hegsy & The Elements (@HAndTheElements) reported 35 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 55 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Thomas Richard (@TRHComposer) reported 57 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Dr Karen Howells (@mind4sportpsych) reported 59 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Khaled (@KingKhaled7) reported 8 minutes ago

  @tescomobile started a new way of creating extra revenue-by disconnecting pay as you go phone-coz they don’t generate enough revenue-so imagine how much credit they stole by disconnecting your phone&mine?when I complained- I was told tough **** we ain’t reconnecting SHAME ON YOU

• 
  Blaximus Longwood (@CuddlerDuck) reported 8 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  pat (@pat11669019) reported 9 minutes ago

  @EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.

• 
  Aaaron (@Aaronrutter9) reported 9 minutes ago

  new phone arrived and with a state of the art free ipad. not a bad week after all, @tescomobile your custom has been nothing but very brilliant!

• 
  Glen Stevens (@nelgxs) reported 14 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  Mike W (@tete_blanche) reported 20 minutes ago

  @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

• 
  Sarah Hare (@sarahehare09) reported 21 minutes ago

  @tescomobile @tescomobileirl you guys have left me hanging in a foreign time for the second time now… paid for and all. You guys don’t even answer your chat either. Thanks. Love from no service Macedonia

• 
  Simon Hawley (@Simon_Hawley) reported 24 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  gillian mary (@gillianwyatt601) reported 24 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 25 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!