Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/19/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kathleenodea2 Kathleen o'dea (@Kathleenodea2) reported

    @traceywalker82 @tescomobileire Had the same issue with my daughter when went up to northern Ireland a few weeks. I didn't even bother checking with tescomobile, generally a waste of time.

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile disappointed two fold, she was not told to turn the phone on and off after 24 hours. And your telephone support should have told me to do it which would have saved my Mum 6 6 mile round trip.

  • DaveW_1878 Dave (@DaveW_1878) reported

    also inserted a new SIM. Still same issue. Can I cancel my contract as the phone is not ‘fit for purpose’? Anyone have any experience of similar?? Been onto @tescomobile help desk for almost an hour this morning - constantly left waiting and as much use as a chocolate fire guard

  • juliusfrank67 carol robertson (@juliusfrank67) reported

    @tescomobile hi still having signal issues in my area and seem to go round in circles when asked to DM ?

  • afl2277 ☀Angela☀️ (@afl2277) reported

    Wonderful!! 🤬 Now, because the garage couldn't contact me (no phone signal) my broken down vehicle has missed a week's repair slots and won't be done till next week! Can't call anyone, now can't go anywhere 🤬 It's not good enough! @O2 @tescomobile

  • Isthatconorj conor judge. (@Isthatconorj) reported

    @tescomobile How do they know I’m at Tesco mobile customer and how on earth have they got hold of my mobile number?

  • Tedds04 Tedds04 (@Tedds04) reported

    @tescomobile ever since I started the process my number switch to Tesco, I’ve lost all mobile data access and it won’t connect to 3G/4G/5G at all, it just shows the signal bars. Why is this?

  • followthenut Astronut (@followthenut) reported

    @tescomobile Hi guys ...I've just recently had a Samsung a22 5g from you and it seems to be having wifi issues ...one minute at home it connects to my bt wifi then the next it's the circle of death ...bt say its a phone issue ...any advice ? Maybe a setting ?

  • Bowman_A_B bartonfinkaboutit (@Bowman_A_B) reported

    @tescomobile Thanks Rob. But why is it so expensive compared to your competition? It’s 4066% more expensive. I’ve been a customer for 15 years or so. I’ll cancel my contract the day I return. I don’t want to be extorted

  • st_tattersall Sara (@st_tattersall) reported

    @tescomobile ongoing issue for 3 months, could probably get hold of the Queen quicker than someone in management!. Now left with no service on my phone.... ridiculous!!! Customer care my arse!. Sorry doesn't cut it no more!