Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/13/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjefferys Adam Jefferys (@adamjefferys) reported

    @tescomobile Your customer service is pretty rubbish, I must say. No one seems to have an answer.

  • maddox03842288 maddox (@maddox03842288) reported

    @tescomobile What ******** is this ad??

  • Robert_May_ Robert May (@Robert_May_) reported

    @tescomobile @Ofcom Thank you for the advice but it is not a mobile phone Callum, it is a standard landline telephone, no camera, no text, no apps or internet. Calling customer service 3 times asking them to help one of your customers hasn't stopped her texts being converted to annoying phone calls

  • GardenLockdown The Lockdown Garden (@GardenLockdown) reported

    Hi @tescomobile can you please provide the phone number for your fraud department. My partner tried to contact them regarding an account opened in her name and was refused access without giving extensive information that could itself be used for fraud. Do you see the problem?

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • MuryB3 Mury B (@MuryB3) reported

    @tescomobile Hi Callum that’s a very kind offer, but I won’t really need your help then, will I?

  • JohnW50065546 John 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@JohnW50065546) reported

    @Hammer1966 If you are with Tesco @tescomobile they seem to cancel your contract for no reason at all and charge you £80 for the privilege. When you try to resolve it suddenly all managers are unavailable. Still trying after two weeks to get it sorted. @tescomobile are absolute rubbish

  • amcmahon541 Anne mcmahon (@amcmahon541) reported

    @tescomobile I have had the worst customer service from tesco this week. Two conflicting statements that cannot both be true. One of your agents has misled at best....or just lied

  • MuryB3 Mury B (@MuryB3) reported

    @tescomobile I’m afraid that’s just not good enough Callum - I’ve been paying for a service I’ve not been receiving for over a week and my daughter (whose phone it is) has been left vulnerable with no means of communication as old SIM is faulty. Was told SIM had been sent a week ago.

  • Duncmilly Duncan Angus (@Duncmilly) reported

    @tescomobile hi, can you help, we are in turkey and we can’t use our phones as there is no signal, any ideas what we can do ??