Tesco Mobile Outage Report in Newport, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (40%)
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Total Blackout (30%)
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Internet (23%)
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E-mail (5%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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rob burr
(@bob316uk) reported
@tescomobile Or they won't it means that they are taking the mick out of a customer who has actually rights to a grave to his private belongings and it ain't fair that they not doing their job properly so unfortunately since I've had so much hassle for your Tesco's customer services I want my
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hj
(@hj81111) reported
@tescomobile I haven't had signal for phonecalls /messaging since 28th May.I've contacted support everyday with no resolve.i'm homebound and vulnerable and it's paramount I need access to urgent calls, I'm also missing medical appointment calls.I do not find it acceptable service
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stuart young
(@stuartay4646) reported
@tescomobile could you tell me why after 4 days and 3 visits to your store and 3 attempts to connect, why my new phone STILL isn’t working? Beyond poor service….
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Cathy
(@Cathy08985267) reported
@tescomobile @WhichUK I’ve been waiting over 2 weeks for a replacement SIM to be sent to me...award winning service🤥😫😤 Ended up going into store today to try to get it sorted. I may get back ‘on’ by 6pm tomorrow. Appalling service😡
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hj
(@hj81111) reported
@tescomobile think it's acceptable to have no coverage for its customers for 3 weeks. Warning to others avoid tesco mobile. Service is not fit for purpose on all levels
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MelsMadness96
(@MelsMadness96) reported
@tescomobile I’m case you can’t read the previous replies, I know what the issue is. It’s your tower mast that after almost a year you’ve STILL not fixed and you learn “boosting” of the others Is ineffective. So, what do you plan to do since you’re making our contract void?
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Kirsten Campbell
(@bbckirstenc) reported
@tescomobile No. Just the one that’s broken. I had to phone from my landline because I couldn’t get into my account online without the pin. I don’t understand why the new contract couldn’t be emailed or why promised return calls haven’t been made.
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Curvy and Beautiful
(@Curves_4_Ever) reported
@tescomobile I can't get my apps to work properly whilst I'm in the US. What's the problem?
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Mattbw7
(@mbw7mbw7) reported
@tescomobile I'm currently in a web chat with your agent trying to cancel s contract were you've never delivered a phone (Feb 22) yet are still taking my money. The only way I can stop this theiving is to cancel my DD. What a terrible service
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rob burr
(@bob316uk) reported
@tescomobile I'm also angry that I spoken to somebody in your team they were refused me to have my card removed you are a Kent's tool or by keeping personal details of bank records and staff and where the customer asked him or her to remove the card from the site they should be able to do so