Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Hegsy & The Elements (@HAndTheElements) reported 11 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Magorman (@Magorman13) reported 27 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Rachel Kendall (@RachelKendall16) reported 27 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Thomas Richard (@TRHComposer) reported 38 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Dr Karen Howells (@mind4sportpsych) reported 51 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Nigel Smith (@nigelbendybus) reported 52 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 53 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Dixon (@PnoTuna) reported 15 seconds ago

  @MatB_STFC69 @tescomobile Maybe it's an issue with them?

• 
  Ginny (@GinintheCity) reported 5 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Jules Perks (@mrs_skrep) reported 11 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Dave Gander (@DaveGander) reported 13 minutes ago

  @tescomobile No chance of any message - it’s a holiday today. Very simple bank error has locked payments. Your instore staff refused payment. The law does not preclude me offering cash payments. Your systems stopped me. Your problem but I’m not happy. Taking legal advice. Enjoy the BH.

• 
  smello (@smello_vision) reported 21 minutes ago

  @tescomobile Hi I'm really hoping you can help me, I heard a radio ad the other week (around the 3rd of August) that was about the usage and meaning of the slang term "NPC," i was wondering if this ad, and the series of them, were available anywhere to listen to? thanks!

• 
  chatterbox (@chatkins1) reported 22 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  James (@Wessiewhite) reported 23 minutes ago

  @tescomobile guys first time user of the network today, what can I expect? Hopefully it’s fine and I can get what I need out of my new iPhone 17 pro

• 
  Snort Of Derision (@saucyjack73) reported 26 minutes ago

  @tescomobile now my calls are disconnected. Wtf

• 
  Andrew Axford 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrewaxfordgb) reported 26 minutes ago

  Hey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile

• 
  Ginny (@GinintheCity) reported 34 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?