Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/23/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KingCroucher buzzinfly (@KingCroucher) reported

    @tescomobile still no call back from management team. What does it take to get Tesco to take a complaint seriously? Clearly not trying to contact them via telephone, FB, IG, Twitter, email or via their CEO Tom Denyard

  • swhite83 Stacie x (@swhite83) reported

    @tescomobile You took £95 out of my account when you cancelled my sim only contract BY MISTAKE. I’ve raised a complaint, was told it was urgent and I’d get a call back, over a week later and nothing heard from you! This is behind a joke and I’m struggling to pay other bills ???

  • Realistic_Live Real (@Realistic_Live) reported

    @tescomobile @BBCTheOneShow Avoid this network, the only ones *************** is @tescomobile

  • Robert_L_Horton Robert Horton (@Robert_L_Horton) reported

    @tescomobile Thanks for replying but the lack of assistance is just beyond reproach. I am unable to contact him as you have disconnected his phoned. I tried yesterday on the web chat. Twice today on voice chat. Nadda. Not a spot of help.

  • Robert_L_Horton Robert Horton (@Robert_L_Horton) reported

    @tescomobile 2/2 Customer Service will not confirm when the sim was sent out or even if it was. He's alone and your customer service team are more worried about him calling them or me sorting it whilst I'm at work. He's 83!! Where's the service????

  • mackemkaz Karen Searle (@mackemkaz) reported

    Does anyone know what the problem is with text messaging at the minute, I'm sending texts and people aren't getting them and vice versa @VodafoneUK @tescomobile @EE

  • SDreams107 Mick .xrp I’m pre-rich 😀 (@SDreams107) reported

    @tescomobile I would prefer to pay a little more and be able to make and receive calls. You’re network is down again with no information of when it will be working again. I think I’ll be going back to Vodafone.

  • TuckerClemens Lisa Part Alien Tucker-Clemens (@TuckerClemens) reported

    @tescomobile Overdue on renewing our contracts with EE. Had to cancel an appointment as we had Covid. I want a good Samsung and Bill just wants a decent smartphone, not sure what we're paying now but do you think you can beat EE, they seem eager to keep us?

  • SofiSkywalker Machine Gun Soffy (@SofiSkywalker) reported

    Hi @tescomobile, my data isn’t working abroad. Help

  • sarahyhirons Sarah (@sarahyhirons) reported

    @tescomobile what are the charges for using my abroad(if I can get signal over there unlike in the uk) ??