Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 16 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Dr Karen Howells (@mind4sportpsych) reported 17 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Thomas Richard (@TRHComposer) reported 21 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Rachel Kendall (@RachelKendall16) reported 23 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Nigel Smith (@nigelbendybus) reported 27 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Hegsy & The Elements (@HAndTheElements) reported 30 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Magorman (@Magorman13) reported 32 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicolas Barlow (@NicolasBarlow) reported 6 minutes ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  Pete Carroll (@pcarrollmusic1) reported 11 minutes ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !

• 
  Andy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyOopNorthGB) reported 12 minutes ago

  @DerylLynn @SBarrettBar @tescomobile Agreed (O2) but I believe it’s essentially a lower priority part of their network. Will try a SIM on EE or another first before switching

• 
  Brian Herren (@Beherren) reported 12 minutes ago

  @SBarrettBar @tescomobile Per their policy, texting PAC to 65075 from your Tesco Mobile phone should get you the code within minutes Request via online account (“Leaving Tesco Mobile?”) Customer Care on 4455 from a Tesco Mobile phone or 0345 301 4455 If none of that works, hello OFCOM

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 13 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Emma Shepherd (@emmzsheps91) reported 14 minutes ago

  @tescomobile why can I not get signal anywhere now with my phone? My partner and parents are also experiencing the same with you. Literally SOS or one bar that then makes you sound like a robot no matter who you ring! What’s the point in paying for a contract when I can’t use it

• 
  Lin Holden #AskForADoctor #JoinAUnionForWomen (@linholden) reported 16 minutes ago

  @BarbaraSutton15 @tescomobile Good heavens. That's really bad.I always buy Google as my son used to work for them for 10 years. I got a great deal when I sent my old 5 year old one back,too. EE offered me £20. Google offered me £50, but paid me £86.

• 
  Random Jottings of Gildersleeve (@gildy61) reported 20 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Lynda Hayes (@Lyndahayes) reported 23 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  georgia (@georgiajadeexox) reported 24 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.