Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 01/19/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • R0b1et Dr Rob Thompson (@R0b1et) reported

    @tescomobile, I'm being repeatedly pestered by @peoples_energy calling my phone. When I ask them to remove my number from their list, they hang up. The good news is their numbers are not hidden. How can I get them permanently blocked? (I'd never use a company that cold called).Ta

  • SuperDeadSteph 🖤 Stephiie's on mars 🖤 (@SuperDeadSteph) reported

    @tescomobile hi there! So I've had an issue with my phone not recognising my sim card and ive tried a bunch of stuff and tried putting a different sim card in my phone and it is recognising that one, so I think I've figured out that the problem is with my sim card. Can I get help

  • chrisowls75 chris (@chrisowls75) reported

    @tescomobile It says it is but when looking on the Internet it says the network is clear

  • joyfuljoywalker Joy Walker (@joyfuljoywalker) reported

    @tescomobile hi Sean, something to do with an upgrade to a 4g sim card which is happening tomorrow but I have the card and she is 2 hours away-phone will be switched off at 1pm tomorrow - really poor for elderly vulnerable customers...

  • j_j_phillips Jeremy Phillips 💙 (@j_j_phillips) reported

    @tescomobile See? No thought to how to solve the problem, offer to pass the matter on to decision-makers or make things easier for customers, especially in THE MIDDLE OF A PANDEMIC. Just the usual "I'm sorry, it can't be done." You're a joke.

  • Jennywhitt2 Jennywhitt (@Jennywhitt2) reported

    @tescomobile fab customer service answering the call to say the lines are closed phone back tomorrow!!!

  • dairyfreecrew dairyfreecrew (@dairyfreecrew) reported

    @tescomobile Thanks Rob. I'm slightly baffled then. Father-in-law added £10 in Dec. She hardly uses phone except going to eye hospital. She tried to make a call to be picked up from hospital and had no credit. She does not use any apps. She has sight problems so phone is important.

  • shossent Susan Hossent 💙🇪🇺 (@shossent) reported

    @tescomobile appalling customer service by Tesco mobile tonight. No one will make a decision, no manager to talk to, different message from everyone you talk to. The absolute pitts.

  • MADDM81 Maz81 (@MADDM81) reported

    @tescomobile does Tesco mobile support RCS just recently switched from three mobile

  • NickCollinsPod NickCollins🐜 (@NickCollinsPod) reported

    @OmbudServices hey looking to log a complaint about @tescomobile for taking money out of our account, and refusing to refunded it.