Tesco Mobile Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (28%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Caerphilly |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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MBrayshaw
(@Brayshawmpj) reported
@tescomobile your customer services are a disgrace what sort of business doesn’t have an escalated call process and refuses a customer to speak to a supervisor or manager? Ombudsman’s complaint has been opened and I’ll be taking all my contracts elsewhere as soon as they end.
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interested girl
(@interestedgirl2) reported
Day 5 of no phone service thanks to @tescomobile . And now it has resulted in me being locked out of my work computer as I have not been able to receive a new password. @tescomobile You should be thoroughly ashamed. Where is my SIM and my service for which I am paying?
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Heather Readdy
(@ReaddyHeather) reported
@tescomobile your customer service is horrendous!! What we need to do is to be able too pay of the safety buffer in order to be able to use the phone again!! Why has it taken 3 hours to get no where! 15 years of loyalty has amounted too nothing! We Can't wait too leave!
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Lee ♿️
(@mrleeleencfc) reported
@BenJacklin @tescomobile @joelycett I think at this point i'd be looking for an alternative and seeking compensation from Tesco Mobile. By the looks of it, you've not even got it set up yet... If they are this bad already, i'd have serious concerns about what they'd be like after you've actually joined 😱
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Sinead Kilcawley
(@Twigser) reported
@tescomobile having issues with Network cover this morning, any information?
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Amanda Finestone
(@Amanda_Pebbles) reported
@tescomobile really? Three lengthy phone calls, one agreement now reneged and you want me to pay £97.50? No wonder retailers are going under. Terrible customer service, bordering on criminal. Appalling
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Jason G Henderson
(@Jasehendy) reported
from
Wadebridge, England
@tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.
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Netantew
(@netantew) reported
@tescomobile payg can't send texts msg says will send when service available. Even worse received a text and I've been charged for that incoming message. There seems to be a major fault.
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Samie Joe ❤️🖤
(@geekgirl86) reported
Has anyone else had signal issues with @tescomobile today? My signal kept dropping and had very little or no internet #help #tescomobile
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Gee
(@gb212gb) reported
@AirtimeRewards I’ve been trying to redeem my £10 credit against my @tescomobile bill and it just keeps saying it can’t do it? And then in the support section it says to email but there isn’t a Tesco option?