Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 01/25/2026 12:00

January 25: Problems at Tesco Mobile

Tesco Mobile is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • magsLancashire Mags (@magsLancashire) reported

    I am furious! @tescomobile I need help. No on is answering, web chat has cut me off. And Fraserburgh and Daneston Aberdeen have both switched phone to engaged, rather than answer. I am far from home and even webchat isn't picking up...I have 3 phones on my contract. 😡

  • angbrads Angela (@angbrads) reported

    @SueC1907 @tescomobile I am having the same issue. @tescomobile signal disappearing intermittently all weekend. What’s the problem?

  • hxnnxhbananax Hannah (@hxnnxhbananax) reported

    @tescomobile My partner is struggling to pay his phone bill. Each time he is text a link but can’t actually find on the website where he can pay his bill. When he does click something it says issues mean he can’t access it. Any help would be great please

  • gavin_uk Gavin (@gavin_uk) reported

    @tescomobile Very poor customer service today after 3 identical faults with the same handset that is meant to be fixed & your website has technical problems when trying to view bills and manage the account. How quickly can I get 3 pac codes to move to another provider?

  • turtleinthepark Connor 𓆉 🇵🇸🇵🇸🇵🇸 (@turtleinthepark) reported

    @imthe_ghostface @tescomobile if you’re within 14 days of getting the contract you could just cancel it and start again

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @tescomobile Hi afternoon I have a new android phone. Instead of delete it gives me the option of archieve. Is that down to you, android or the phone maker? Does archieve take up any space on my phone?

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile why on earth do you have same number enquiry lines for reporting a stolen phone as everything else. Losing a phone is already really stressful and the need to get it closed down to avoid further loss is important being in a queue of general enquiries does not help.

  • ollyarmyoftwo Kaz (@ollyarmyoftwo) reported

    @tescomobile hey do you know when the o2 signal issue will be sorted within Glasgow area? Not had any signal at while work since Thursday last week.

  • nicholesprankl1 nichole spranklin (@nicholesprankl1) reported

    @tescomobile I changed my sim over yesterday but I can’t login to account yet as it says my number still isn’t Tesco number and I can’t receive calls yet 07583694291

  • debsyW14 MD (@debsyW14) reported

    @tescomobile unable to login and update phone. It just seems to be stuck on password can’t get passed getting a pin.