Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 01/18/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • asia198 Joanna Piotrowska (@asia198) reported

    @tescomobile Good to know, will take that to next steep as i can see that customer service is non existing #tescomobile #noservice #worstcustomerservice

  • EllieCousins1 Ellie-Grace Cousins (@EllieCousins1) reported

    @tescomobile YOU NEED TO DO BETTER! I have been a very loyal customer to you for 7 years, I have just started a new contract with you and you have messed up my whole number transfer! I have been into store twice and been on the phone 6 times to different people.(part one)

  • EllieCousins1 Ellie-Grace Cousins (@EllieCousins1) reported

    @tescomobile who haven’t solved the issue. I have now been without an actual number unable to call or text anyone for 3 whole weeks as you have now cut off my number! What are you going to do about this? I have gone through your complaints system and had no response (part 2)

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I'VE HAD ENOUGH! We've waited almost 3 weeks for our numbers to be ported over. Your customer service is atrocious. I'm contacting the ombudsman... We want compensated for the loss of earnings and time spent on this.

  • FayyazUK Fayyaz (@FayyazUK) reported

    Hi Clair @clairefweir , I tried my best to resolve the service issue with @tescomobile cs, but every time I contact I have been given 24 hours to resolve the issue. Now I have 5x24 hrs promises, and I am out of service. Do you know how I can fix this? I need OTP for everything.

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I've requested on several occasions, but I haven't heard a thing. Hopeless service...

  • Nerdycrab Nerdy (Chilli) Crab (@Nerdycrab) reported

    @tescomobile erm can you advise? I’ve not been able to receive calls on my phone for several weeks, though I can make them. Today I called my voicemail and it’s telling me that “as a new customer” I have to set my voicemail pin - I’ve been using you for years!

  • asia198 Joanna Piotrowska (@asia198) reported

    @tescomobile I can just check the status of the problem there.Can you confirm if the problem is not fixed for such a long time and was reported by me over and over again is that breach of contract from tesco side as im really fed up and would like to end my contract earlier without extra fees

  • TurnbullCorinne Corinne Turnbull (@TurnbullCorinne) reported

    @tescomobile is there a problem with the network at the moment

  • FayyazUK Fayyaz (@FayyazUK) reported

    Hi, Clair @clairefweir I have completed 6x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.