Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 04/01/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (27%)

    Total Blackout (27%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • oliversmission Olivers Mission (@oliversmission) reported

    @tescomobile Shame your network is poor. Zero bars, no texts, no data and no wifi calling, so NOT connected. Worst decision ever to move from my previous provider. Waste of money and can't wait to move.

  • Rob__Mann Rob Mann (@Rob__Mann) reported

    @tescomobile I have been a customer for years and for the last couple of years I don’t get a signal at home. I have followed all your advice and nothing works, you then tell me the mast has gone down, this mast according to you has now been down for almost three years??

  • Jamericco James C (@Jamericco) reported

    @RobertW33333 @kellsbells60 @tescomobile Worries me as to whether we’re getting trustworthy info when not all parts of their customer service system are saying the same thing. Hopefully we’ll get an ‘official’ comms before the payment date!?

  • BrownerGreg Browner (@BrownerGreg) reported

    @tescomobile changed to tesco mobile 4 days ago. Got a PAC code from my old provider and my number still isn't over and I can't connect to the network. It's unavailable and no matter how many DM's I've sent with online chat, nothing has helped. 'Give it 4 hours,' Still nothing

  • jacqueinthehat Jacqueline (@jacqueinthehat) reported

    @tescomobile whys the app not working ? 2 days now.

  • Jo_am72 JNAM (@Jo_am72) reported

    @tescomobile Hi Natasha. At the moment I’m getting nowhere in getting an answer as to why I was charged for 2 new contracts that were never started and received and early termination fee for an old contract.

  • andygray1401 Andrew Gray (@andygray1401) reported

    3months now of no signal in my area where I live on @tescomobile.. Absolutely a joke when I'm paying over £100 quid a month to them for our phones! #notbothered @tesconews

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @johndexterjones @tescomobile @tescomobile have lost my husband's business number in a switch from O2. No flexibility comment relevant - absolutely no way they're going to allocate someone to sort the probem, no way to talk to technical people about problem. Inflexible (and incompetent!)

  • Jo_am72 JNAM (@Jo_am72) reported

    @tescomobile this is a really poor service from you. I took out a new sim only contract for my child to replace his previous contract. I subsequently cancelled the contract entirely. You charged me a early termination fee plus fees for 2 additional contracts that I’d cancelled.

  • maggie200911 maggie (@maggie200911) reported

    @tescomobile can you explain common sense behind your process for sim replacement? Why do you cancel current sim before new sim has physically in user hands? Leaving all without services sometimes for days? Your technical support is poor to all what they advising is to wait!