Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Magorman (@Magorman13) reported 1 minute ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 14 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Rachel Kendall (@RachelKendall16) reported 19 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Dr Karen Howells (@mind4sportpsych) reported 21 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Nigel Smith (@nigelbendybus) reported 38 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Thomas Richard (@TRHComposer) reported 48 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Hegsy & The Elements (@HAndTheElements) reported 56 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grace🐦 (@mydogisafreak) reported 6 minutes ago

  @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

• 
  Claire Rowe (@MrsClaireRowe) reported 9 minutes ago

  @tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.

• 
  clam (@clam70435692) reported 11 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  Chris B (@cbowtrafsol) reported 12 minutes ago

  @tescomobile The private message link doesn't work?🙄

• 
  Jan Cavelle (@jancavelle) reported 13 minutes ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 13 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Richard (@Richardlewis31) reported 17 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  G_OLD Man (@G_Old_M) reported 20 minutes ago

  @tescomobile I’ve just spent the first whole day in Evesham worcershire since buying the Tesco mobile contract - and all day no signal couldn’t listen to my podcast ,the radio nothing postcode WR10

• 
  montyniblet (@montyniblet) reported 20 minutes ago

  @tescomobile Signal back on today but still lost 8 days in last month. TN56HN account 808724

• 
  Smooth211 (@Smooth2111) reported 21 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network