Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Hegsy & The Elements (@HAndTheElements) reported 21 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Rachel Kendall (@RachelKendall16) reported 25 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Nigel Smith (@nigelbendybus) reported 33 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 39 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Thomas Richard (@TRHComposer) reported 40 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Magorman (@Magorman13) reported 51 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Dr Karen Howells (@mind4sportpsych) reported 52 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aileen Murphy (@AileenMurphy100) reported 3 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have

• 
  Jim Hurst (@xLevel) reported 4 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  Larkin ☭ (@stonefish1234) reported 5 minutes ago

  @te67683 @tescomobile Funny, I never got any till I got through to Tesco in India..🧐

• 
  Mike Evans (@MikeEvstog) reported 5 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support

• 
  Flat Earth (@GloBAAL_Failure) reported 7 minutes ago

  @SBarrettBar @tescomobile Internet service providers go one step further and force you into parting with one final payment as punishment for leaving and god forbid you refuse to pay them

• 
  Legal Style Blog (@legalstyleblog) reported 7 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Martitta (@MShazzzi) reported 8 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  Grumpy Buddhist (@DionHunt67) reported 9 minutes ago

  @tescomobile Yes, started with texting PAC from mobile and got a “technical problems, please try later” message. Tried 5 times, same message.

• 
  TheRealMacSween (@Dougie05957548) reported 11 minutes ago

  @tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.

• 
  Dave Quinlivan 🔴⚪️ (@Djq1971) reported 11 minutes ago

  @ClionaQ @tescomobile Also with Tesco mobile and their customer service support is second to none. No hanging on the phone listening to stupid music for twenty minutes.