Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newport come from postal codes NP20.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 03/17/2026 00:35

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Hairy_Norman Hairy_Norman (@Hairy_Norman) reported

    @tescomobile It states that a mast is down but it has been like this for the past two weeks. It is saying there will be updates on 19th June.

  • powell_peter Peter Powell (@powell_peter) reported

    @tescomobile I never received the E top-up voucher I paid for. This is the problem. I would like to talk to someone without having to wait for an hour on hold if that's possible?

  • MayorofDunloe MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported

    @tescomobile hi, my mobile data isn't working on on phone. Any problems with the Internet your end?

  • alickc Alick Cross (@alickc) reported

    @tescomobile I was never made aware of this at the time. Why don't you just get the customer to call when they receive the new SIM

  • solsunftm David (@solsunftm) reported

    @tescomobile Tesco speed rising slowly. Never used data on 2nd sim it's just for work to contact me so they don't have my tesco number

  • Hairy_Norman Hairy_Norman (@Hairy_Norman) reported

    @tescomobile have had no signal or data at work for the past 2/3 weeks. Status says mast is down.

  • KJeffcott Karen Jeffcott (@KJeffcott) reported

    @tescomobile I’m trying to report a lost (probably stolen) Tesco mobile phone. Cannot get through on Customer Services and FB message not responded to. Been trying since yesterday. Can you please help

  • LornaJStewart LJStewart ⚫ (@LornaJStewart) reported

    @tescomobile hey just had a really rude customer service agent effectively call me a liar, patronise me, then hung up! No call back really poor rude service. I'll be going elsewhere with my business

  • jssmith180592 Jasmine Smith (@jssmith180592) reported

    @Tesco @tescomobile really unhappy. Purchased a phone less than 60 days ago that just turned off over night and wouldn't turn back on. The only options were to send it off for repair cust service we're really unhelpful my mentally ill uncle is now left with no phone #unfair

  • amivora6 Ami Vora (@amivora6) reported

    @tescomobile Dear team, I have two SIM cards(recently purchased) having data issues. I tried every possible troubleshooting, even contacted your customer support but it's not useful. Please help me with this on urgent basis.