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Tesco Mobile outages and service status in Newport, Wales

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, and Hengoed.

CityProblem TypeReport Time
Pontypool Phone 2 months ago
Hengoed Phone 2 months ago
Newport Phone 2 months ago
Caerphilly Phone 3 months ago
Blackwood Phone 5 months ago
Cardiff Phone 9 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tete_blanche
    Mike W (@tete_blanche) reported

    @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

  • jingsy
    Jingsy (@jingsy) reported

    @tescomobile how long does it take for Tesco mobile to activate a phone? My wife been trying since Thursday PM, and still nothing. Been to shop and they are saying wait 24 hours, wait 24 hours. Not a great start tbh...gimme some help please, don't fob me off.

  • jancavelle
    Jan Cavelle (@jancavelle) reported

    @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

  • ScullyScully73
    💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported

    @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

  • pidgepie
    Geraldine Gray (@pidgepie) reported

    @tescomobile Hi excellent service from the Tesco Beeston, Nottm this afternoon helping me choose my new phone and going through the contract with me. Couldn't have been more helpful.

  • mydogisafreak
    Grace🐦 (@mydogisafreak) reported

    @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

  • BucktonMel91596
    Melvyn Buckton (@BucktonMel91596) reported

    @teresaptaszek @tescomobile Yet another of a constant attack on tesco mobile by somebody. For what it's worth, I have had many many years of excellent service from them.

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!