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Tesco Mobile

Tesco Mobile outages and service status in Newport, Wales

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cameowilts
    Cameron🇬🇧🇬🇧 (@cameowilts) reported

    @tescomobile hey! My bill looks wrong…. It’s saying I have not got to pay this month…… help!

  • NewHomesExpert1
    New Homes Expert (@NewHomesExpert1) reported

    Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

  • SBarrettBar
    Steven Barrett (@SBarrettBar) reported

    Today is Day 2 of @tescomobile illegally refusing to give me my PAC Code (to keep my phone number of 25 years) It's my lawful right - it's our property They won't: - tell it on the phone - call me - text it - email it (to the account they verified) NEVER use them

  • Bella_Ciao_Free
    Bella Ciao (@Bella_Ciao_Free) reported

    @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

  • AdrianKudela
    adrian kudela (@AdrianKudela) reported

    @tescomobile connection issues again guys, just DM’d you, not on this 😔

  • legalstyleblog
    Legal Style Blog (@legalstyleblog) reported

    @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

  • Stu37900363
    NoisyWhisper 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stu37900363) reported

    @tescomobile is pants. 0 customer service. Ripped me off. Taken money and 12hrs later I still don't have my Bundle. Live chat is a joke, and I can't call you as advertised because I have 0 credit after paying for renewal.

  • ClionaQ
    🇮🇪 Tisme (@ClionaQ) reported

    @Djq1971 @tescomobile I'm with them 10plus years at 15e a month and the customer service has always been excellent 4 phones in the family with them

  • AileenMurphy100
    Aileen Murphy (@AileenMurphy100) reported

    @tescomobile Where can I email a complaint. Any email address you have

  • JeremyLindsell
    Jeremy Lindsell (@JeremyLindsell) reported

    @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.