Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Nigel Smith (@nigelbendybus) reported 10 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Hegsy & The Elements (@HAndTheElements) reported 22 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Magorman (@Magorman13) reported 28 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Dr Karen Howells (@mind4sportpsych) reported 37 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Thomas Richard (@TRHComposer) reported 45 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Rachel Kendall (@RachelKendall16) reported 48 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 57 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Barrett (@SBarrettBar) reported 6 minutes ago

  @Baronbigbucks @tescomobile Yes, it doesn't work I suspect they've disabled it

• 
  Legal Style Blog (@legalstyleblog) reported 6 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  smello (@smello_vision) reported 6 minutes ago

  @tescomobile Hi I'm really hoping you can help me, I heard a radio ad the other week (around the 3rd of August) that was about the usage and meaning of the slang term "NPC," i was wondering if this ad, and the series of them, were available anywhere to listen to? thanks!

• 
  yꙮ (@CompleteSham) reported 8 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  Legal Style Blog (@legalstyleblog) reported 9 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  Aileen Murphy (@AileenMurphy100) reported 10 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  Craig Bailey (@Craig_Bailey41) reported 10 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Dave Gander (@DaveGander) reported 12 minutes ago

  @tescomobile I legally able to pay using cash. I am also extremely happy to do so. How does the headline TESCO REFUSE PAYMENT sound? You need to significantly modify your systems. I’ll be leaving your system once I can sort the banking IT issue. I’m more than disappointed with your ****.

• 
  Tracey (@tab22) reported 14 minutes ago

  @tescomobile hi, overseas and my mobile has been stolen, how do I cancel my sim,,as don’t have app and can’t log in as I keep been texted a verification code which is no use as I done have a phone. Thanks

• 
  Fizen (@fizenapp) reported 18 minutes ago

  @RobertJudd4 @tescomobile Border cells drift is common near coasts, a local eSIM with a fixed network avoids the surprise charges entirely. Glad Tesco credited you.