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Tesco Mobile outages and service status in Newport, Wales

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChefConsultant
    Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported

    @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

  • Smooth2111
    Smooth211 (@Smooth2111) reported

    @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

  • _JamesBaker92
    James Baker (@_JamesBaker92) reported

    @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

  • Michell78492363
    Michelle (@Michell78492363) reported

    what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

  • royaloctopus_
    DJ (@royaloctopus_) reported

    @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

  • AmandaKMartin
    Amanda Martin (@AmandaKMartin) reported

    @tescomobile I have been a customer since you started. I placed an order yesterday. Was sent despatch information. I am waiting for the delivery. Today, a full day after being told it has been despatched, I have had to spend a couple of hours of my working day trying... Cont

  • kiripalmer_97
    Kiri Palmer (@kiripalmer_97) reported

    @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

  • ScullyScully73
    💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported

    @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

  • noelphillips211
    Noel Phillips (@noelphillips211) reported

    @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.