Tesco Mobile outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 12 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Magorman (@Magorman13) reported 15 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Rachel Kendall (@RachelKendall16) reported 21 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Dr Karen Howells (@mind4sportpsych) reported 38 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Thomas Richard (@TRHComposer) reported 39 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Hegsy & The Elements (@HAndTheElements) reported 57 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Nigel Smith (@nigelbendybus) reported 60 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Carroll (@pcarrollmusic1) reported 37 seconds ago

  @tescomobile It checks internet speed !!! Clearly haven't a clue. Your internet speed for any devices connected to Tesco Mobile Network (which is 02), is woeful !

• 
  Philip Ian Butler (@moodleprof) reported 2 minutes ago

  @tescomobile I paid £5 as suggested by one of your customer service advisers, but when I tried to login it said no balance so I was advised to top up another £10?

• 
  Oracle (@biggle1908) reported 10 minutes ago

  @SBarrettBar @tescomobile Some of these companies have appalling customer service.

• 
  Sean (@SeanSav31) reported 10 minutes ago

  @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

• 
  Lee James (@wots_kraken) reported 11 minutes ago

  @tescomobile @RossGraham4780 It's not just area. I have 5g and I can have one bar etc and the signal is worse than old 3G. Let's be fair signals are a scam. Saying best 4G and best 5G etc when it's actually worse now. I can't wait til my contract is up. Im leaving Tesco and wouldn't recommend

• 
  Aiden Patrick Harley Moran (@aharleymoran) reported 12 minutes ago

  @tescomobile 5g coverage so bad at West midlands showground in Shrewsbury i got no signal at all sort it out

• 
  Jim Hurst (@xLevel) reported 13 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  Dave Gander (@DaveGander) reported 16 minutes ago

  @tescomobile No I made an offer of payment you refused it. You sent me away. I’m not in a position to use an excuse line payment as explained in person and electronically. I offered cash you refused. No longer my problem.

• 
  Andy 🇬🇧 (@AndyUK_52) reported 16 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone

• 
  Legal Style Blog (@legalstyleblog) reported 19 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?