Tesco Mobile outages and service status in Newport, Wales
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool
|
Phone | 2 months ago |
|
Hengoed
|
Phone | 2 months ago |
|
Newport
|
Phone | 3 months ago |
|
Caerphilly
|
Phone | 3 months ago |
|
Blackwood
|
Phone | 5 months ago |
|
Cardiff
|
Phone | 9 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Nigel Smith (@nigelbendybus) reported from Cardiff, WalesThank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Magorman (@Magorman13) reported from Magor, WalesShocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Thomas Richard (@TRHComposer) reported from Cardiff, Wales@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Rachel Kendall (@RachelKendall16) reported from Risca, Wales@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Theresa Bevan (@1pennysweet) reported@tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue
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Smooth211 (@Smooth2111) reported@tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network
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db133 (@db133) reported@tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store
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picklemonsterg (@picklemonsterG) reported@tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!
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Saramarakookanara 💚 (@saragoodson59) reported@tescomobile please can you help with a billing issue?
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colinsmith50 (@colinsmith50) reported@BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …
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Julie Martin (@julesvb82) reported@tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.
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Chiara Quinn MBCI (@ChjaQuinn) reported@tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking
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Jeremy (@io_scores) reported@tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?
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Marie Hobson (@MarieHobson) reported@tescomobile Are you able to follow me? As the link doesn't work and I think this might be why