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Tesco Mobile

Tesco Mobile outages and service status in Newport, Wales

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Tesco Mobile

Tesco Mobile is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Nailsea.

CityProblem TypeReport Time
Nailsea Total Blackout 1 month ago
Pontypool Phone 5 months ago
Hengoed Phone 5 months ago
Newport Phone 5 months ago
Caerphilly Phone 6 months ago
Blackwood Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • silveryk
    Paul Varney (@silveryk) reported

    @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

  • Gordo5211
    Gordo52 (@Gordo5211) reported

    @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

  • jordanabbott93
    Jordan Abbott (@jordanabbott93) reported

    @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

  • MelvinJBragg
    Melvin J Bragg (@MelvinJBragg) reported

    @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...

  • marcowil
    Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported

    @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

  • andytoon30
    andrew anthoney ⚫️⚪️ (@andytoon30) reported

    @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

  • JoSportsnut
    Joanna (@JoSportsnut) reported

    @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

  • GrumpyOldNed
    GiroudGrumps (@GrumpyOldNed) reported

    @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬

  • _JamesBaker92
    James Baker (@_JamesBaker92) reported

    @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME