Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/12/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (25%)

    Internet (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • mind4sportpsych Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • Magorman13 Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • flanagancolette colette flanagan (@flanagancolette) reported

    @TescoIrl @tescomobile is there an issue with the club card points not been added for payment of phone bills? Just realised we have not had any poi ta added for this since November

  • DeanNew24699350 Dean Newman (@DeanNew24699350) reported

    @tescomobile wish I knew how I'm using so much data 😫 Never seem to be on Internet thank god my contract is soon ending so I can change network Tesco mobile never again 😡

  • luciieirl lucie (@luciieirl) reported

    @tescomobile hi there looking to cancel contract. web chat option is not working on website. thanks

  • TomMcPartland6 Tom (@TomMcPartland6) reported

    @tescomobile @acasorguk @tescomobile Tesco mobile /capita really are awful employer. I have tried to them and ring to ask for the bank holiday payment I I owed aswell as 15 others. They just ignore you.truly awful.

  • LittleMissAspie ❤️🐷❤️ (@LittleMissAspie) reported

    @tescomobile Hi, I didn’t get to reply in time as I was at work. Pls can you help?

  • olisheep78 olisheep78 (@olisheep78) reported

    @tescomobile 4G and wifi of any sort has been down all day? Only back online once I was connected to my house wifi.

  • helenlouiseb helen (@helenlouiseb) reported

    @tescomobile worst customer service today

  • olisheep78 olisheep78 (@olisheep78) reported

    @tescomobile I tried that on several occasions. It's the same today. I only get wifi if I am connected to a network.

  • AgentCas73 Chrissie. (@AgentCas73) reported

    @tescomobile None of us can go out due to having our phones cut off because we can't keep in touch with dad and he can't keep in touch with us. Cutting people's phone off and causing endless problems is not good enough when the bill was paid at the weekend.

  • kellyscall Kelly (@kellyscall) reported

    @tescomobile I have raised an issue with signal and 4G over 3 weeks ago now. I have 3 contracts with you and at present we can’t even make a call because the signal is constantly dropping and my 4g is non existent. Can’t even connect to the webchat to discuss this!