Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 02/18/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomPontypool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MWilliamsJourno Maria Williams (@MWilliamsJourno) reported

    Infuriating afternoon with @tescomobile - trying to charge me £566 for a phone because of their own clerical error. Needless to say, we’re parting ways. What a pity after four years of good customer service. Always check your monthly statements, folks…

  • ANGRYFI5HMUSIC Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported

    @tescomobile is there an issue with mobile service in winchester. As for the last 2 days i've not had any internet which is incredibly frustrating when you rely on it for day to day business.

  • JamesCh59373243 James Chilton (@JamesCh59373243) reported

    @Darren_brand @tescomobile That is exactly what I'm doing now!! 7 or 8 calls and no one can help because they can't see each others accounts. Absolute nightmare.

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile I moved from Ee to tesco Mobile on 1st of May.I wish I never had.I have had 4 sim cards&a replacement phone and still my signal is very poor.I struggle to make&receive phone calls.I have sent u a formal complaint I should have been told the signal was bad in my area

  • ANGRYFI5HMUSIC Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported

    @tescomobile Hi Sean according to the map a mast has been removed. This is causing me no end of problems for my business. I wasn't notified about this and its incredibly frustrating do we know when this will be sorted my phone keeps saying I have 4g or 5g and yet not working

  • JWilson__ Jhon (@JWilson__) reported

    Okay so switching to @tescomobile has been one of the worst customer experiences of the year for me. Woeful and still not sorted.

  • jxtish_ Jatish (@jxtish_) reported

    @tescomobile Hey Tesco, quick q am an existing customer- have been for years now. My current sim only monthly plan finishes in summer 2022, however I need unlimited data. Do I really need to wait that long for it? Also sort us out a better deal please. You can do better than £20

  • 661_aac 661AAC (@661_aac) reported

    @tescomobile My network has been down for a day.Whats happening?

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile Every time I contacted your "helpline" they gave my a new sim card. I have had 4 now and a replacement phone. Still my signal is poor but the last 2 days I have no signal. I have missed the 14days. Because you insisted on replacing the sim card. I feel I have been missold and ...

  • farrier_stephen Stephen Farrier (@farrier_stephen) reported

    @tescomobile is there an outage in Ellington Northumberland as there is no mobile phone signal