Tesco Mobile Outage Report in Newport, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (27%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Caerphilly and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
TV | |
| Pontypool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Cosplays Empress (Ami)
(@AmiBrundle) reported
Wow. @tescomobile so after lying to us several times on recorded lines and not helping at all with literal customer service……… all you will offer is a thousand club card points. Thanks for absolutely nothing. Terrible company. Maybe give a **** about your customers.
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Darren Summers
(@DarrenSummers17) reported
@tescomobile I will send a PM, but what happens to the new SIM if/when I receive it? The customer services operatives I spoke to said it's not possible to use my old SIM once the new one is sent in the post? It means I still have an usuasable new phone.
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Karen Dinsmore
(@KarenDinsmore18) reported
@tescomobile Maria, you are the one and only call handler who has appeared to try and help ! Carl sent an email which clearly showed he hadn’t read all of the complains or reports
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nikki pay
(@PayNikki) reported
@tescomobile Ive spoken to every team, sales, upgrades, billing, customer care (only they dont care) even people in store! And my bank!
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David
(@David11445036) reported
@tescomobile what does it take for someone there to understand that I no longer what your service. You keep sending me a bill and I keep telling you that I don't want your service. Go and bother someone else.
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Sarah Simmons 💙
(@Sarahsimmons4) reported
@tescomobile hello, a lovely friend of mine tried to order a mobile from you but was told it was out of stock. They ordered elsewhere, it randomly turned up and they're getting nowhere with Customer Service to return it. Please can you advise who can sort this out?
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Tracyism
(@tracyism) reported
@tescomobile as a Tesco colleague I'm really applauded at the service I have received so far. I placed an order and then an online agent cancelled it the same day. I've since spoke to several different operators and online chat colleagues and I'm still on the wiser!
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beth sarah
(@beth_sarah89) reported
@tescomobile my phone signal, data and WiFi been dropping out this week,apparently due to work on line in #Banbury? There is no problem with my WiFi unit as husbands phone picks it up fine on a different network. I work from home self employed so will I be reimbursed income lost?
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Amelia 🌼
(@amelia_grace98) reported
@tescomobile is quite honestly the worst service provider going
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John Smith
(@itsreadingright) reported
As a new @tescomobile customer, I'm appalled by the level of customer service. Porting an EE number and still waiting & appalling background noise from call centre #wishihadstayedwithEE