Tesco Mobile Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (21%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Phone | |
| Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
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Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
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Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
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Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
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Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
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Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
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Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Essex do-gooder Oldbird 🇪🇺 💙💙💙
(@essexoldbird) reported
@tescomobile @O2 I haven't been able to make calls or pick up voice mails for weeks in my local area. Paying for a service that I'm not receiving. Complaints link on website is a 404. #notgoodenough
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samuel
(@globalplanet) reported
@tescomobile So why does Calvin(Customer Concern Management Team) believe that's it is retrospective, so a Pay monthly bill raised in August is from July. That's the bill for contract airtime and device not any extra charges outside your allowance.
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kim burnett
(@kimburnett3) reported
@tescomobile Pity for the last 2 days i just keep getting no mobile network, missing loads of work related calls 🤬
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Maula Jatt
(@MaulaJatt18) reported
@tescomobile after speaking to Callum today who refused me his manager, Paige, I realised I have been mis-sold into a contract which I did not ask for. I have been charged premium texts when I had a safety buffer and TM will not refuse. More shocking is the poor customer service
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DeadEye
(@M69098997Eye) reported
@tescomobile So. Your chat team is too busy, your direct phone drops out after I enter the account mobile number & your website isn’t working to make payment. Meantime there is no service on my account! What on earth is going on?
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Edobor Osagie
(@Ed_Osagie) reported
@tescomobile Hi, I am a tesco Ireland mobile phone customer. I wish to move to tesco UK cos I've just moved into the UK. What should I do? I need to make this change ASAP please
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claudia MBE
(@ccfha) reported
@tescomobile I’m trying to upgrade my phone and it’s saying the phone I want is out of stock, so I click the thing to get notified when it’s back in. Then it emails me at midnight saying it’s in stock, so I go on the website to order it and it’s saying out of stock?? Help pls
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Maula Jatt
(@MaulaJatt18) reported
@RobBell24009932 @tescomobile Their customer service has gone to the shitters. U probably best switching providers as their customer service sucks. I was refused a manager today despite asking 3 times and oh yes I was mis sold a contract to but advisor couldn't do anything neither let me spk 2 a manager
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Low Mill Guest House
(@1lowmill) reported
@tescomobile There are no pop ups other than the chat box, I get asked a couple of questions name, contract type etc, the pit onto customer service where nothing happens other than saying we are busy, it’s not really live chat
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Kieron mclaughlin
(@fulwoodblade) reported
@tescomobile Well your scones are ****... And more importantly scone does not rhyme with phone