1. Home
  2. Companies
  3. Tesco Mobile
  4. Newport
Tesco Mobile

Tesco Mobile outages and service status in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, and Hengoed.

CityProblem TypeReport Time
Pontypool Phone 2 months ago
Hengoed Phone 2 months ago
Newport Phone 2 months ago
Caerphilly Phone 3 months ago
Blackwood Phone 4 months ago
Cardiff Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • HAndTheElements
    Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • nigelbendybus
    Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • TRHComposer
    Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • mind4sportpsych
    Dr Karen Howells (@mind4sportpsych) reported from Cardiff, Wales

    @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jingsy
    Jingsy (@jingsy) reported

    @tescomobile how long does it take for Tesco mobile to activate a phone? My wife been trying since Thursday PM, and still nothing. Been to shop and they are saying wait 24 hours, wait 24 hours. Not a great start tbh...gimme some help please, don't fob me off.

  • stokiebhoy
    stoke bhoy (@stokiebhoy) reported

    This ENGLISH signal is beyond a joke what ******** is this **** show 🤦🤦 @tescomobile @EE

  • davidpacitti
    David Pacitti (@davidpacitti) reported

    @tescomobile hi Tesco, just visited 3 different parts of the UK, can’t get any signal in any of them, showing 4 bars but nothing working or sending, need to talk about termination of contract, I’m on my local health board emergency call out list and can’t rely on you

  • NorthRacingClub
    North & Midlands Racing Club (@NorthRacingClub) reported

    @tescomobile hi struggling to use online chat for last 2 days with a technical issue! Please advise how I can sort my issue?

  • Rachel914481091
    jess rach x (@Rachel914481091) reported

    Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

  • BucktonMel91596
    Melvyn Buckton (@BucktonMel91596) reported

    @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

  • DoogieHowitzrMD
    Da33a Jay (@DoogieHowitzrMD) reported

    @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

  • danpowelldjp
    Dan (@danpowelldjp) reported

    @tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?

  • tomnzr
    Tom P (@tomnzr) reported

    @tescomobile Have clicked that link, and clicked on the web chat button, both on my laptop and on my phone and it doesn't work 👍

  • james__glen
    James Glen (@james__glen) reported

    @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?