Tesco Mobile Outage Report in Newport, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Newport come from postal codes NP20.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (19%)
-
E-mail (3%)
-
Wi-fi (1%)
-
TV (1%)
Live Outage Map Near Newport, Wales
The most recent Tesco Mobile outage reports came from the following cities: Hengoed, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Newport |
Phone | |
| Caerphilly |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
Dr Karen Howells
(@mind4sportpsych) reported
from
Cardiff, Wales
@tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??
-
Magorman
(@Magorman13) reported
from
Magor, Wales
Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile
-
Thomas Richard
(@TRHComposer) reported
from
Cardiff, Wales
@tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?
-
Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
-
Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
-
Soozles
(@soozles_) reported
from
Barry, Wales
Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡
-
Rachel Kendall
(@RachelKendall16) reported
from
Risca, Wales
@tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?
-
Hegsy & The Elements
(@HAndTheElements) reported
from
Cardiff, Wales
@tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice
-
Nigel Smith
(@nigelbendybus) reported
from
Cardiff, Wales
Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Matthew Downey
(@MCDBEES) reported
@tescomobile No I have never seen 5g on my phone. There should be 5g around Bond Street station but it never appeared. Phone companies convinced people to upgrade their phones but it looks like a bit of a con. After two years there is little to no 5g service in the UK. Pointless.
-
Robd15361@gmail.com
(@robd15361) reported
@tescomobile Sorry Maria, the customer is always right. It not my fault that you think it important that you can wash you hands if I deal with the Irish leg of the company and at some point, someone has responsibilities for both arms of the company and quality of service for both.
-
BlueMonkey
(@GBlue1999) reported
@tescomobile Stay away from tesco mobile. I've got useless reception and they want to charge me £160 to cancel a sim only contract. I have to pay up or have a phone that doesn't work...
-
Robd15361@gmail.com
(@robd15361) reported
@tescomobileire @tescomobile The police advise against clicking on anything you don't recognise. It not that I don't trust you it's I not your customer. Have a, happy Christmas
-
Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it
-
Nik_london
(@Nikkhat2) reported
@tescomobile your Customerservice is the worst and very rude .if you complain and try to escalate further they disconnect the call on face
-
BlueMonkey
(@GBlue1999) reported
@MCDBEES @tescomobile It's rubbish. Mine doesn't work and they want to charge me £180 to cancel a sim only deal. Disgusting behaviour.
-
Hiralkumar
(@Hiralku65199089) reported
@tescomobile They will nothing do just answer 2 to 5 working days our team will contact you still 25 days no one can contact me. Its a very poor service
-
Gillian Steed
(@stgill27) reported
@tescomobile I got text saying as a Tesco mobile customer have got £5 Tesco e-gift card. Is this legit? Don’t want to click on link in case it is not?
-
Knotweed Control Swansea Limited
(@KnotweedJo) reported
@tescomobile Why do I have to pay£ 2.69 to put £20 credit on my 89-year-old deaf mother's phone via Monisnap? I used to be able to sign in temp as a guest - that is shocking. She is so reliant on texting some of her friends!! (not all can us whatsapp) @TheFerretITV