Tesco Mobile

Tesco Mobile Outage Report in Newport, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newport, Wales 12/10/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mackemkaz Karen Searle (@mackemkaz) reported

    Does anyone know what the problem is with text messaging at the minute, I'm sending texts and people aren't getting them and vice versa @VodafoneUK @tescomobile @EE

  • Kellymi51029368 Kelly blue angel the ✌️ (@Kellymi51029368) reported

    The battery on my phone had been absolutely terrible since I only upgraded to a sim only from phone contract @tescomobile

  • SaraMillar6 Sara Millar (@SaraMillar6) reported

    @tescomobile trying to purchase a phone online - after 3 unsuccessful attempts to pay I called my bank who told me Tesco haven't added the extra level of verification required after 14th March so my payments will never go through! Putting me off changing network despite good deal

  • Keef2101 Keef Wright (@Keef2101) reported

    @tescomobile I spoke to several people at customer service, they lied, I have moved on and get better value and service at giffgaff, I will never use Tesco mobile again.

  • Sheza96917426 Sheza (@Sheza96917426) reported

    @tescomobile I have already spoken with your team and they have been everything but helpful! My contract ended a year ago I contacted your team to cancel my contract which they failed to do and now I’m being charged £64.25 for a sim which should have been cancelled and wasn’t used!!!

  • thomasj32038359 thomas johnston (@thomasj32038359) reported

    @gaz1094 @tescomobile Reception has been crap all day 4g on and off ,what's happening.

  • M0nkeyman17 M0nkeyman (@M0nkeyman17) reported

    @tescomobile @Bones2029 You mean that you pay to use their network? Is that how it works?

  • JAYJAY___43 Jason (@JAYJAY___43) reported

    @tescomobile **** mobile people will need food more then they mobiles this coming winter with all bullshit that big tech big companies government created fake illusion there is pandemic so yeh people will need food light heat more then they need a mobile

  • JackieWills54 Jacqueline Wills (@JackieWills54) reported

    @tescomobile we have just spent almost 4 hours talking to 9 + customer services about an upgrade I ordered yesterday, turns out a mistake has been made by you and it can’t be sorted until Monday so I have no phone 😡

  • talc44 malcolm ross (@talc44) reported

    @tescomobile disgraceful service !! I’m a colleague & can’t get my wife discount on her upgrade !! Very very poor