Tesco Mobile

Tesco Mobile Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Caerphilly, Wales 05/10/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caerphilly, Wales

The most recent Tesco Mobile outage reports came from the following cities: Caerphilly, Cardiff, Hengoed, Cwmbran and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • Saeed_Ahmed02 Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️ (@mrsverypicky) reported

    When your phone decides to give up the ghost, 4 mths ahead of being able to upgrade. (Occasional intermittent issues, nothing major.) Unplanned trip to @tescomobile to fork out for early upgrade. Except major issues due to not remembering all passwords. OH now trying to sort out.

  • RobBell24009932 Rob Bell (@RobBell24009932) reported

    @tescomobile What are you doing? I wait 30 minutes on your Customer Care line (ha!) when I get someone on the line the reception is so bad we cannot hear each other. I scuttle round my flat trying to improve signal! Watching stuff on YouTube is annoying, plays, stops forever.

  • TonyInga Tony Inga (@TonyInga) reported

    @tescomobile I’ve tried to upgrade on two separate occasions and each time have given up in frustration. I have started the search for a new provider as a result of this. This is no way to treat an loyal customer of many years.

  • LyliaRose ✨ Victoria ✨ UK Blogger ✨ (@LyliaRose) reported

    @tescomobile I topped up my daughter’s PAYG and bought her a rocket pack for £10. Now the 4G internet won’t work. Tesco Mobile app says ‘sorry there’s a technical hitch’ and I can’t access it. I tried calling 4455 and it won’t recognise I’m pressing 3 for help. Can you help?

  • EllieLythe Elsjoe_x (@EllieLythe) reported

    @tescomobile I get a text to say you will give a date in the next 24hrs to change my number over and it has now been 2 days!! And no text, Great customer care there 👏🏻👍🏻

  • essexoldbird Essex do-gooder Oldbird 🇪🇺 💙💙💙 (@essexoldbird) reported

    @tescomobile @O2 I haven't been able to make calls or pick up voice mails for weeks in my local area. Paying for a service that I'm not receiving. Complaints link on website is a 404. #notgoodenough

  • essexoldbird Essex do-gooder Oldbird 🇪🇺 💙💙💙 (@essexoldbird) reported

    Apparently the @O2 transmitter for Kelvedon/Tiptree etc is down. @tescomobile I'm not happy.

  • 1lowmill Low Mill Guest House (@1lowmill) reported

    @tescomobile There are no pop ups other than the chat box, I get asked a couple of questions name, contract type etc, the pit onto customer service where nothing happens other than saying we are busy, it’s not really live chat

  • PBurgoyneHughes Paris Burgoyne-Hughes (@PBurgoyneHughes) reported

    @tescomobile I have become a new customer and ordered yesterday, when will my SIM arrive and phone as it said today but I’ve had no communication from DPD. Also my new Tesco mobile account won’t let me log in as I don’t know my new phone number yet.

  • Emperor_juk1234 Caledonian Man (@Emperor_juk1234) reported

    .@tescomobile You guys need to introduce a built in function or app that allows women to call 999/ police to request support at their location instantly... specifically if they are beingnarrested. It sends confirmation a female needs female assistance.