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Tesco Mobile

Tesco Mobile Outage Report in Pontypool, Torfaen County Borough, Wales

Why is my Tesco Mobile service not working?

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The latest reports from users having issues in Pontypool come from postal codes NP4 .

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Pontypool, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, and Newport.

CityProblem TypeReport Time
Pontypool Phone 21 days ago
Hengoed Phone 28 days ago
Newport Phone 1 month ago
Caerphilly Phone 2 months ago
Ebbw Vale Phone 2 months ago
Treharris Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • peachmouth
    dumb baby energy ☭ (@peachmouth) reported

    Lemme light up my phone provider too whilst I’m at it sksksk @tescomobile why do I never have signal?? I pay for 4G yet my phone always has one bar or less? What is the meaning of this

  • mandeepbhogal12
    mandeep bhogal (@mandeepbhogal12) reported

    @tescomobile as a loyal customer for many years extremely disappointed with the customer service I am receiving. First time in years I have needed assistance and so so so disappointed

  • heatherross4
    heather ross (@heatherross4) reported

    @tescomobile trying to buy a phone on your site and the basket just will not load. Is there an issue or can you not buy from you just now? Thanks

  • gin_supersonic
    supersonic_gin (@gin_supersonic) reported

    @tescomobile I have had no phone signal in the BA2 area for two days now. I cannot make or receive calls. Please can you advise if there is a fault

  • Gurpri_Bains
    Great Bainsy (@Gurpri_Bains) reported

    I need to give a shout out to Bill with his Mancunian accent from customer services for @tescomobile got a good one on your hands there 👍🏽👍🏽

  • rosehippies
    Rosehippies (@rosehippies) reported

    @tescomobile why does Tesco mobile not support Apple Watch? What are your plans to change this situation?

  • peachmouth
    dumb baby energy ☭ (@peachmouth) reported

    @tescomobile This is a new sim and this has been a problem w every phone I have even after doing all these things and having the latest software installed so what can I do now

  • larafrances
    Lara Frances (@larafrances) reported from Sheffield, England

    @tescomobile yet again the service is out in S8. I have sat waiting for a ridiculously important phone call (from DWP) for the last hour. This is appalling. I'm so beyond fed up.

  • ballinacup69
    nunya business (@ballinacup69) reported

    @tescomobile What isn’t with tesco mobile they give out worst data per month of any network and now expect people to take three year deals. 500 min really I could blow that in a hour.

  • bigbaddavey
    Bluehaven (@bigbaddavey) reported

    @tescomobile Have a legal letter from you regarding unpaid bill, Really bad that no notification of over use of data and you charge awful fees then, Horrible service