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Tesco Mobile

Tesco Mobile outages and service status in Pontypool, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Pontypool, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Tesco Mobile

Tesco Mobile is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontypool, Wales

The most recent Tesco Mobile outage reports came from the following cities: Abergavenny, Pontypool, and Hengoed.

CityProblem TypeReport Time
Abergavenny Phone 10 days ago
Pontypool Phone 1 month ago
Hengoed Phone 2 months ago
Newport Phone 2 months ago
Caerphilly Phone 3 months ago
Ebbw Vale Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • RachelKendall16
    Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • Saeed_Ahmed02
    Saeed Ahmed (@Saeed_Ahmed02) reported from Victoria, Wales

    @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

  • Magorman13
    Magorman (@Magorman13) reported from Magor, Wales

    Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ExecAsstJiji
    jiji (@ExecAsstJiji) reported

    @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile

  • jingsy
    Jingsy (@jingsy) reported

    @tescomobile how long does it take for Tesco mobile to activate a phone? My wife been trying since Thursday PM, and still nothing. Been to shop and they are saying wait 24 hours, wait 24 hours. Not a great start tbh...gimme some help please, don't fob me off.

  • Eyeofthebeerho1
    Eyeofthebeerholder (@Eyeofthebeerho1) reported

    @tescomobile is there a problem with the webchat function??? Won't open a chat.

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

  • gorski_jul22122
    Julie Gorski (@gorski_jul22122) reported

    @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

  • sksksb__
    -_- (@sksksb__) reported

    @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued

  • NorthRacingClub
    North & Midlands Racing Club (@NorthRacingClub) reported

    @tescomobile hi struggling to use online chat for last 2 days with a technical issue! Please advise how I can sort my issue?

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • ChrisChamb61755
    Chris Chambers (@ChrisChamb61755) reported

    @tescomobile Hello. I'm abroad and my phone doesn't work!

  • io_scores
    Jeremy (@io_scores) reported

    @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?