Tesco Mobile

Tesco Mobile Outage Report in Pontypool, Torfaen County Borough, Wales

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The latest reports from users having issues in Pontypool come from postal codes NP4.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontypool, Torfaen County Borough, Wales 03/17/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Tesco Mobile outage reports came from the following cities: Pontypool, Hengoed, Newport, Caerphilly and Ebbw Vale.

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City Problem Type Report Time
United KingdomPontypool Phone
United KingdomHengoed Phone
United KingdomNewport Phone
United KingdomCaerphilly Phone
United KingdomEbbw Vale Phone
United KingdomTreharris Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • RachelKendall16 Rachel Kendall (@RachelKendall16) reported from Risca, Wales

    @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

  • TRHComposer Thomas Richard (@TRHComposer) reported from Cardiff, Wales

    @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • naffnaff85 Nathan Alexander (@naffnaff85) reported

    @tescomobile If it keeps going off I assume the only solution atm is to turn off in settings

  • chilly_spurs Clare 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@chilly_spurs) reported

    @tescomobile I can make a call but can’t receive any. Is this related to the network outage today? I’ve checked the @O2 status checker & that just says there’s an issue with making calls to EE. No mention of not being able to receive calls from a landline!

  • a6kendal Alistair Lawson (@a6kendal) reported

    @tescomobile Moto g(100) all emergency alert settings on, V12 up to date, but no alert on Sunday why?

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile NO I WONT SPEAK TO YOUR MANAGEMENT TEAM! COMPLAINTS TEAM! THEY KNOW EVERYTHING ABOUT THIS ISSUE! TAKEN MY MONEY BUT WONT GIVE ME ITEMS!

  • EdwardJRhodes Edward Rhodes (@EdwardJRhodes) reported

    @tescomobile you've banned me from making outgoing calls for no reason and your webchat team refuse to help. Beyond disgusted as I'm trying to deal with an urgent personal situation

  • slainte_mhath_ Keith M (@slainte_mhath_) reported

    @tescomobile Some feedback as I many didn't receive notification or was late. My "emergency alarm" came in one minute early & I'm based in Co Durham. Other than 1 min early no problem & the sound /vibration was loud enough,even with my moderate hearing loss

  • chanandalabong Miss Chanandler Bong (@chanandalabong) reported

    @tescomobile Yes all compatible iPhones and yes, O2 removed a mast near by because of various issues. Used to have great 4G coverage but bugger all now.

  • LeahHumphries21 Humphries BA (Hons) (@LeahHumphries21) reported

    @Calopumi @tescomobile Aww poor you. Mind didn't go off, and I'm on Tesco mobile... I am so happy. My partner...also Tesco went off

  • p_aul34 Paul (@p_aul34) reported

    Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭

  • Teldeb TheMrsButcher (@Teldeb) reported

    @tescomobile @O2 terrible signal in Doddinghurst AGAIN. I'm out of contract so will look at other networks if you don't sort this out quickly