Tesco Mobile outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, England

The most recent Tesco Mobile outage reports came from the following cities: Portsmouth.

City	Problem Type	Report Time
Portsmouth	Phone	6 days ago
Portsmouth	Phone	17 days ago
Gosport	Phone	3 months ago
Fareham	Phone	3 months ago
Portsmouth	Internet	4 months ago
Ryde	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Tesco Mobile Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Charlotte Peirce (@charlottpeirce_) reported 25 minutes ago from Portsmouth, England

  @tescomobile internet coverage is horrendous, I’ve lost all connection again. This is constant and happening at least once a day - there are no issues in my area, just consistently bad internet! It’s not ok when I rely so heavily on it for work!

• 
  Dave Swateridge (@DaveSwateridge) reported 29 minutes ago from Gosport, England

  I feel sorry for anyone on the #O2/#TescoMobile network at the moment. I left O2 two years ago as a mast near me wasn’t working properly/4G was sooo slow, and they took forever to fix it. So they lost a customer! I’m with #EE now and never had any problems. 😃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Noel Phillips (@noelphillips211) reported 11 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  Emma Lockhart (@EmmaLockha51775) reported 13 minutes ago

  @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too

• 
  jess rach x (@Rachel914481091) reported 13 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  fabio manetta (@fabiomanetta) reported 17 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Gladimir (@DrGladimir) reported 19 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 19 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Webdy (@Webbdy) reported 20 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy

• 
  montyniblet (@montyniblet) reported 22 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Paul Dyer (@pauldyer505) reported 25 minutes ago

  @tescomobile I’ve been trying to contact you on live chat but no one is answering! Please help.

• 
  Mike Hadley (@Baggypilot) reported 28 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere