Tesco Mobile outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Dave Swateridge (@DaveSwateridge) reported 4 minutes ago from Gosport, England

  I feel sorry for anyone on the #O2/#TescoMobile network at the moment. I left O2 two years ago as a mast near me wasn’t working properly/4G was sooo slow, and they took forever to fix it. So they lost a customer! I’m with #EE now and never had any problems. 😃

• 
  Charlotte Peirce (@charlottpeirce_) reported 12 minutes ago from Portsmouth, England

  @tescomobile internet coverage is horrendous, I’ve lost all connection again. This is constant and happening at least once a day - there are no issues in my area, just consistently bad internet! It’s not ok when I rely so heavily on it for work!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy (@io_scores) reported 12 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  fabio manetta (@fabiomanetta) reported 13 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Paul Marks (@paulsmarks) reported 14 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  Mike Hadley (@Baggypilot) reported 14 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Jen (@jen_newcastle) reported 15 minutes ago

  I wonder if @tescomobile is ever going to sort out issue we have with a number going from contract to payg .. ?? Nearly a month now .. numerous live chats , phonecalls and even a complaint ... To be told to wait ... And wait ... And wait ?? Waited long enough now

• 
  Paul Varney (@silveryk) reported 19 minutes ago

  @tescomobile Honestly waste of everyone's time. Your network is poor. I've mentioned it before, others have mentioned it before but you don't invest in it or improve it. Coverage is awful but many other networks in UK also poor. Just try and make it better. I know you cant personally!

• 
  Jeremy (@io_scores) reported 23 minutes ago

  @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

• 
  ☆ (@house123__) reported 23 minutes ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  Ali. Me (@AlisonWagstaff3) reported 24 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Melvyn Buckton (@BucktonMel91596) reported 26 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything