Tesco Mobile outages and service status in Middlewich, England

Problems in the last 24 hours in Middlewich, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Middlewich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Middlewich, England

Latest outage, problems and issue reports in Middlewich and nearby locations:

• 
  Leigh Nelson (@LeighNelson3) reported 11 minutes ago from Wilmslow, England

  @tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

• 
  Tony Weston (@knowingeye) reported 23 minutes ago from Alsager, England

  @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

• 
  Paul Brandon (@paul_brandon) reported 54 minutes ago from Middlewich, England

  @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TomG (@TomG07581187) reported 4 minutes ago

  @tescomobile hello, just spoken to customer services as to why a PAC code submitted last Thursday hadn't been actioned. I'm told that codes sent to 65075 aren't actioned because of an issue with your system. Is this true?

• 
  Jules Perks (@mrs_skrep) reported 6 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Barbara (@BarbaraSutton15) reported 7 minutes ago

  @Paul68958640 @tescomobile Unbelievable Paul-I’ve had to replace so many chargers before but never this fast-and this one has a completely new adapter so I can’t use an old one

• 
  m n (@silsonit) reported 9 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 9 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Jill Collier 🟥 (@JillCollier16) reported 14 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Johnny Dowling (@JohnnyDowling10) reported 15 minutes ago

  @tescomobile No. Fix your network.

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 16 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Pete Carroll (@pcarrollmusic1) reported 16 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  chatterbox (@chatkins1) reported 17 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR