Tesco Mobile outages and service status in Marshfield, Wales

Problems in the last 24 hours in Marshfield, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Marshfield, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Marshfield, Wales

Latest outage, problems and issue reports in Marshfield and nearby locations:

• 
  Rachel Kendall (@RachelKendall16) reported 8 minutes ago from Risca, Wales

  @tescomobile Hi, can you tell me if Tesco intends to support Apple Watches any time soon on a cellular level. If not why? O2 network is used on Tesco mobile…. How far apart can an iPhone be away from a watch if used and will your Apple Watch connect to all available WiFi?

• 
  Thomas Richard (@TRHComposer) reported 13 minutes ago from Cardiff, Wales

  @tescomobile my mobile data has just stopped working. Still got over 10GB available to me though. Is there a Network problem?

• 
  Magorman (@Magorman13) reported 22 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Saeed Ahmed (@Saeed_Ahmed02) reported 31 minutes ago from Victoria, Wales

  @tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed

• 
  Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported 35 minutes ago from Barry, Wales

  @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

• 
  Nigel Smith (@nigelbendybus) reported 41 minutes ago from Cardiff, Wales

  Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

• 
  Dr Karen Howells (@mind4sportpsych) reported 43 minutes ago from Cardiff, Wales

  @tescomobile I have not had a signal for 3 days now. I’ve been told that there is maintenance work being done on a local mast, but even when I move 30 mins away from home then I still don’t have a signal. What is happening??

• 
  Hegsy & The Elements (@HAndTheElements) reported 44 minutes ago from Cardiff, Wales

  @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

• 
  Soozles (@soozles_) reported 50 minutes ago from Barry, Wales

  Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 3 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  Snort Of Derision (@saucyjack73) reported 4 minutes ago

  @tescomobile now my calls are disconnected. Wtf

• 
  montyniblet (@montyniblet) reported 9 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Paul Varney (@silveryk) reported 16 minutes ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

• 
  UK_Grumble (@UK_Grumble) reported 17 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  colinsmith50 (@colinsmith50) reported 18 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 20 minutes ago

  @tescomobile why is there no signal at bt7?

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 23 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  Ryan Trathen. (@ryryTrath) reported 24 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day

• 
  XGt1900 (@Gt1900X50994) reported 25 minutes ago

  @tescomobile tesco mobile & its O2 piggy back a ******* shambles, A rubbish network, I wont pay to leave but Nov end of contract I'm off, tired of **** network connection (fob off customer service) on a very regular basis, yes fecking shambles