Tesco Mobile outages and service status in Lyminge, England

Problems in the last 24 hours in Lyminge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lyminge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Lyminge, England

Latest outage, problems and issue reports in Lyminge and nearby locations:

• 
  Rosie Butcher (@MrsSykestw2022) reported 38 seconds ago from Ashford, England

  @tescomobile my sim card is not working properly today

• 
  Anthony Reed UK (@AnthonyReedUK) reported 19 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 49 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 5 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  A squirrel in a bunnet (@weeveebee) reported 7 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  montyniblet (@montyniblet) reported 7 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Darran MacMaster (@DarranMacm95394) reported 14 minutes ago

  @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

• 
  MDS (@mdsbfc) reported 16 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area

• 
  Sarah Kears (@SarahKears) reported 23 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  Richard (@Richardlewis31) reported 26 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  Harry Kinder (@harry_kind32648) reported 28 minutes ago

  @tescomobile no service all day! Total black out?

• 
  Alfie Joseph (@alfie_jose26583) reported 29 minutes ago

  @tescomobile Hi i have got several £10 bundles more than 30 days ago and have not recieved my 300 ] Points promised can. You message me and help me.

• 
  L (@_upsides) reported 29 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?