Tesco Mobile outages and service status in Lyminge, England

Problems in the last 24 hours in Lyminge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Lyminge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Lyminge, England

Latest outage, problems and issue reports in Lyminge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 9 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 54 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Rosie Butcher (@MrsSykestw2022) reported 55 minutes ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathy (@katzmm) reported 7 minutes ago

  @tescomobile hi, I have been told from Monday I'd have service in 24hrs I still have none, I need my phone for work. Can someone please sort this before I lose more business over the weekend.

• 
  Katrina (@KatLawrence) reported 8 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Jill Collier 🟥 (@JillCollier16) reported 9 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Ann (@English_girl98) reported 10 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Victoria Ogonna (@vikkyug2016) reported 16 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  Emma Lockhart (@EmmaLockha51775) reported 19 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Paul Dyer (@pauldyer505) reported 21 minutes ago

  @tescomobile I’ve been trying to contact you on live chat but no one is answering! Please help.

• 
  m n (@silsonit) reported 31 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  James Baker (@_JamesBaker92) reported 34 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  David Hamilton (@hamilton_david) reported 34 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.