Tesco Mobile outages and service status in Kingston upon Hull, England

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

• 
  Claire Jordan (@ClaireAnne_J) reported 14 minutes ago from Welton, England

  Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

• 
  Andy Roberts 🎗 (@andyrobertshull) reported 22 minutes ago from City of Kingston upon Hull, England

  @tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍

• 
  Claire Jordan (@ClaireAnne_J) reported 26 minutes ago from Welton, England

  @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

• 
  Richard Forrester (@richforr70) reported 33 minutes ago from Hessle, England

  @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

• 
  Claire Jordan (@ClaireAnne_J) reported 47 minutes ago from Welton, England

  @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

• 
  O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported 53 minutes ago from City of Kingston upon Hull, England

  @tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bella Ciao (@Bella_Ciao_Free) reported 5 minutes ago

  @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

• 
  Legal Style Blog (@legalstyleblog) reported 6 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  Legal Style Blog (@legalstyleblog) reported 13 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  Legal Style Blog (@legalstyleblog) reported 17 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  Colette Houlihan (@Colly_wobbles) reported 19 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  Paul Varney (@silveryk) reported 19 minutes ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

• 
  Ali. Me (@AlisonWagstaff3) reported 19 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Paul Dyer (@pauldyer505) reported 22 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  Ann (@English_girl98) reported 32 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .