Tesco Mobile outages and service status in Kingston upon Hull, England

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

• 
  Claire Jordan (@ClaireAnne_J) reported 3 minutes ago from Welton, England

  @tescomobile Appalling behaviour and treatment after being a customer for over 10 years.

• 
  O𝚞𝚛 S𝚘𝚞𝚗𝚍 M𝚞𝚜𝚒𝚌 (@OurSoundMusic3) reported 15 minutes ago from City of Kingston upon Hull, England

  @tescomobile hi, new business customer (phone on its way) I can't login to account (not recognised) do I have to wait until phone is received activated? Please

• 
  Andy Roberts 🎗 (@andyrobertshull) reported 21 minutes ago from City of Kingston upon Hull, England

  @tescomobile Thank you for the reply. Managed to fix it last night by doing just that thanks to a reply from someone else. 👍

• 
  Claire Jordan (@ClaireAnne_J) reported 27 minutes ago from Welton, England

  @tescomobile Hi Sean, I already raised this issue via chat, using the app and was told they couldn’t help with this and told me to just upgrade online - which was not even the purpose of the chat!

• 
  Richard Forrester (@richforr70) reported 47 minutes ago from Hessle, England

  @tescomobile is there a problem with the network. Am not receiving SMS or calls but can send and make them.

• 
  Claire Jordan (@ClaireAnne_J) reported 56 minutes ago from Welton, England

  Wow! How disappointing the customer service @tescomobile has become! Promising better upgrade deals than on web for ‘loyal’ customers, all of a sudden there’s ‘nothing more they can offer’ then trying to force me onto higher tariffs and terms!! Disgusting! Cancelling today!! 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily G (@emble64) reported 12 minutes ago

  @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

• 
  kathy (@katzmm) reported 15 minutes ago

  @tescomobile hi, I have been told from Monday I'd have service in 24hrs I still have none, I need my phone for work. Can someone please sort this before I lose more business over the weekend.

• 
  Smooth211 (@Smooth2111) reported 19 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  christine shepherd (@christi37315899) reported 20 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

• 
  James Glen (@james__glen) reported 24 minutes ago

  @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

• 
  Chris Rooum (@Rooumy) reported 24 minutes ago

  @tescomobile what is happening with your network? Awful coverage, poor signal, cannot have a conversation with anyone or get online. It’s like trying to use dial up on an iPhone. 💩

• 
  gillian mary (@gillianwyatt601) reported 25 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Ken Clark (@clarkiesball) reported 25 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 31 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  Marie Hobson (@MarieHobson) reported 31 minutes ago

  @tescomobile Sent you a DM. The private message link doesn't work