Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 02/01/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • joannalicious Joanne (@joannalicious) reported

    @tescomobile Fed up of lack of signal in my area! Will not be renewing with Tesco again! Time to give @EE a try!

  • suzannelouise26 Suzanne White (@suzannelouise26) reported

    Anyone else on @tescomobile? Been really struggling with any signal for a week now. Fine when Connected to Wi-Fi but the 4g is so bad

  • emmaparis19901 Emma Paris (@emmaparis19901) reported

    @tescomobile where do you train your customer service staff and live chat staff not one of them can read previous notes nor read a email fully

  • gonzo2005 jason huntley (@gonzo2005) reported

    @tescomobile So as I said I lose out by three weeks this should be explained when contracts are taken out very poor indeed

  • KevyRobertson Kevin Robertson (@KevyRobertson) reported

    @tescomobile I notice it has been slow pretty much everywhere. Noticeable difference in speed in 4G when I was with EE. Tried all trouble shoot I.e. flight mode, phone restart, network setting reset. On iPhone 12. Software Up to date. My wife’s phone is the same. We moved at same time to TM

  • djmacrae Donald MacRae (@djmacrae) reported

    @tescomobile Continued... I do not wish to give you any further details (DOB etc) about myself, as it is not necessary. I do not have an account with tescomobile, so none of my details are on your database (other than my email address) so my detail will not help you in any way.

  • lewisgault891 Lewis Gault (@lewisgault891) reported

    @tescomobile so i recently moved house no signal whatso ever and im expected to pay a bill why? checked the coverage checker and it said I should get excellent signal but went on the O2 coverage checker to say there is a fault why don't tesco update on their end

  • emmaparis19901 Emma Paris (@emmaparis19901) reported

    @tescomobile Liz everything I said in email and live chat was completely ignored. They did not respond to any question. I asked to make a complaint and they haven't even passed it on

  • gonzo2005 jason huntley (@gonzo2005) reported from Reading, England

    @tescomobile just wondering how you get away with charging customers for a months service but only giving them 1,2 or 3 weeks before charging for second month

  • DavidPayn1963 David Payn (@DavidPayn1963) reported

    I'm occasionally getting a weak 5G signal in Oban, though not with much in the way of download speed. Your coverage checker says it's not available yet. Is 5G being trialled in Oban? If so do you have a live date? @tescomobile