Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 03/03/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • j9mickey Janine Allen (@j9mickey) reported

    @tescomobile You have a known issue with new customers who have ported numbers to your account, no known fix date and no plan to keep customers updated. Each agent tells something different.

  • mrjossi_b Jossi (@mrjossi_b) reported

    Hi @MoneySavingExp are you aware of the abysmal service from @tescomobile with migrating numbers on a new contract. It's already been 11days since I issued them with a PAC and I'm still waiting! No one can call me on my number! #Disaster

  • danjkahn Dan Kahn (@danjkahn) reported

    @tescomobile Presumably if I tried to upgrade one of my existing contracts I’d have the same issue?

  • hosm2368 Colin Bullock (@hosm2368) reported

    @1981Carrie @vodafone Awful company put up with them for years, but since moving to @tescomobile no problems at all.

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @Lindsay_Brunt @tescomobile @EE Apparently you need Molly, she seems to be the only one to be praised. The bereavement team cut me off and I have no service now.

  • LizzieY56579426 Lizzie Young (@LizzieY56579426) reported

    @tescomobile Still waiting to be contacted about my missing delivery. Been waiting since Dec 22nd. Does no one work at Tesco Mobile anymore? Awful customer service

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @tescomobile I hope finding you won’t be the needle in a haystack I experienced. I had sleepless night of worry, Probably exaggerated by my trauma of grief. this was the final straw for me. Anyway I am pleased to have a service restored.

  • KrispymooScott Kristy Scott (@KrispymooScott) reported

    @tescomobile @TrussellTrust Except if you tell them it's vital you keep your existing number. Then they just sign you up and take your money knowing full well they can't deliver.....and cost you vital contact with customers and loss of income in the process, but don't give a damn.

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬

  • KrispymooScott Kristy Scott (@KrispymooScott) reported

    If you're thinking of joining @tescomobile from another network, don't bother. They agree to non-negotiable terms when trying to sell you a contract and then keep throwing the same excuse at you over and over again when they can't deliver. Beyond disappointed. #tescofail