Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 01/20/2026 15:45

January 20: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • thurlow_amanda Amanda Thurlow (@thurlow_amanda) reported

    @tescomobile after 7 weeks! My no has still not ported across. No phone to use no update no help! #whatajoke

  • AzureValley Jay (@AzureValley) reported

    @tescomobile Hi. Is there an issue with your pay as you go top-up site at the moment? I’ve tried topping up 5 times now with 2 different debit cards and just get the “something went wrong” message

  • VWToDeutschland The Vegan World Tour (Trot) (@VWToDeutschland) reported

    Trying to sign up to @tescomobile. Won't accept an initial payment by Tesco Clubcard Pay+ despite me authorising it in the Tesco Bank mobile app. Can't validate the bank account I've held for decades. Can't give me help as the live chatters signed off early. #verylittlehelp

  • gabrielletann15 gabrielle tanner (@gabrielletann15) reported

    @tescomobile why is the automated top up service not working, it says top up unsuccessful!!!!!

  • GrumpyfromBas Grumpy from Basildon (@GrumpyfromBas) reported

    @tescomobile so handy the app and extra data services are down at the end of the month at midnight 👍🏻 it shut me down

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • Marty_Pello Martyn Halliwell (@Marty_Pello) reported

    @tescomobile I decided to renew my contract with Tesco mobile, however this could turn out to be the worst decision I’ve made. No signal now for 2 days and their customer service is useless! #frustrating

  • helendempsey63 Helen Dempsey (@helendempsey63) reported

    @tescomobile How should she get in touch with you Jade? She speaks to your customer services often and isn't getting anywhere.

  • helendempsey63 Helen Dempsey (@helendempsey63) reported

    @tescomobile I would like to alert people to just NOT use tescomobile. My friend has had the most appalling service in the last 10 days and has been without a phone all that time.

  • DarrelHalfyard Welsh baron (@DarrelHalfyard) reported

    @tescomobile terrible service from this Tesco. Trying to get hold of their fraud team as a mobile contract has been taken out in my name, whilst never applying. Can’t get to speak to anyone urgently to get this matter resolved and no records taken of conversations when you do cal