Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 01/21/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkEWest Mark West (@MarkEWest) reported

    So @tescomobile - I can't get through to your Live Chat because there's no-one there, your operators (when they bother to answer) cut me off and nobody answers on WeFix. So, how am I supposed to get my @tescomobile phone fixed? Anyone there help?

  • RalphSm83691235 Ralph Smith (@RalphSm83691235) reported

    @tescomobile I was told that I'll get it back within 5 working days then I got back to customer service just took make sure it was true and they said I'll get it back within 24-hours no one told me about a bill have to wait till the 22nd of September I didn't even generate a bill s

  • dotty1882 Jessica (@dotty1882) reported

    @tescomobile 4G is being awfully slow lately 😢

  • _ictinc_ Ronald R. (@_ictinc_) reported

    @tescomobile Is there currently a issue with topping up? It does take my credit but the credit doesn't become available.

  • yo_lucy_ Lucy (@yo_lucy_) reported

    @tescomobile She's sent it off for repairs twice without the phone even being repaired and now Tesco mobile are telling my mum that she can only have a replacement mobile phone but a used one from another customer! She needs a brand new one!

  • LloydMegs Megan (@LloydMegs) reported

    @tescomobile Hi Callum, my mum spoke to customer care 'Alex' today and was told she will hear back within 3-5 working days. Just confused as the letter doesn't have any specific account details, and references a real tesco mobile number to ring... so not sure where the scam element would be.

  • Andy120985 Andy (@Andy120985) reported

    @tescomobile Any good deals as @ThreeUK @ThreeUKSupport think this is acceptable service to put up with until 25th Sept at the earliest from the first week in August

  • Robertj67586264 Robert Jones (@Robertj67586264) reported

    @tescomobile Do you employ idiots, I asked and this was confirmed via chat 2 phones to be locked over a week ago as they were misplaced. I now find out this was never done, this is staggering incompetence stupidity and idiocy. I ask do you employ idiots #tescomobile

  • wyko778 john cunningham (@wyko778) reported

    @tescomobile been having problems with calls on iPhone 11 poor sound and not connecting properly. Been on chat line for two sessions but no help at all anyone out there who can help please

  • ianstobbart1 ian stobbart (@ianstobbart1) reported

    @tescomobile I've received a couple of mms messages since the last time we spoke Could it be a bad reception/signal issue?