Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 02/13/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • eggman2727 emrys g (@eggman2727) reported

    @tescomobile I need help can't get into my account phoned customer service says I failed security yet everything is correct

  • PrivacyMatters Privacy Matters (@PrivacyMatters) reported

    @tescomobile There is little point. So again, is there a customer service email I can send information to, each day if necessary about the issues that day.

  • IdleandWild Darren Bentley (@IdleandWild) reported

    @tescomobile Ho, I’ve put my new Sim in after my old network signal ended, but no signal from Tesco yet. Can you help please?

  • flibblesan Simon Osborne (@flibblesan) reported

    @tescomobile I need to defer my bill but there's no option showing since you changed the look of the website. Can you help please?

  • bighover1 bighover (@bighover1) reported

    @tescomobile Sublet from @TheO2 come on shocking service

  • KarenGl68409264 Karen Glass (@KarenGl68409264) reported

    @tescomobile hello first of all hope able help me, I am deaf. My mother wanted me to top up her mobile phone, at Tesco Express in Stamford y’day top up £10 she lives away from me, she text say her phone hasn’t topped up. Receipt is voucher, I can’t phone for her she deaf too.

  • michaelwevill michaelwevill (@michaelwevill) reported

    @tescomobile I have had many mobile phones over more than twenty years including several from tesco. This A51 from Samsung is by far the weakest. The guides ask me questions like have you turned your data on? Side by side with a cheap moto phone that often gets a data signal the a51 doesnt

  • McFloggington randy mcfloggington (@McFloggington) reported

    @tescomobile How can I cancel my SIM only deal from overseas?

  • joannew0112 Jo Jo (@joannew0112) reported

    @tescomobile Hi can you help please.i got a new mobile phone contract on Monday as my last phone broke I'm really not happy with the phone I have .can I go back in store and get a different one.i only got this 2 days ago?

  • gavin_uk Gavin (@gavin_uk) reported

    @tescomobile Thanks Rob - already booked in a fix at home thru your mobile repair as need a phone. How many repairs do I need before you can cancel the contract? Very disappointed with @SamsungMobile and a phone costing approximately £450 that didn't last 5 months.