Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 01/09/2026 07:40

January 09: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pattyinNaas Patty (@pattyinNaas) reported

    @tescomobile Sorry was busy unpacking! Yes never had a problem before was in Spain in October. It can’t find any service. My husband on the same account is fine and his phone found the Wiendtre network.

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile Thanks. I went out drove around the corner and sat in my car to speak to someone. Who's told me the additional support team will ring me within 48 hours. Issue is I've been told this for 3 weeks now and am still waiting! I literally just want the service I'm paying for that's all

  • AliColl59778215 Ali Collins (@AliColl59778215) reported

    @tescomobile absolutely shocking customer service. Use another provider if you can. Been given reconditioned phone instead of new. Now won’t help with the problem mobile

  • raisedbycookies the doctor from miss polly had a dolly (@raisedbycookies) reported

    @tescomobile hi please can you help me? A while ago my Tesco SIM card just completely stopped working

  • 1971JimboJ1 Jimbo James. (@1971JimboJ1) reported

    @_MelanieMartin @tescomobile Never had problem with tesco mobile. Great service. Must be you. Stop blaming tescos for your mistakes

  • AliColl59778215 Ali Collins (@AliColl59778215) reported

    @tescomobile Instead of buying a second hand phone he decided to use Tesco mobile so more reliable. What a mistake! It has never worked fully from the date he got it. Now told it is out of warranty so nothing he can do until 2023 when contract ends.

  • androofrench Andrew French (@androofrench) reported

    @tescomobile I need a name and direct phone number for a senior person who can help elderly relatives who have three mobile phones, and a bill of £1k+, due to poor online and in-store service. Asap please.

  • KillianGanly Killian Ganly (@KillianGanly) reported

    @tescomobileire Hi TescoMobile, Both my folks are on your network and have come up North where I'm living, they don't seem to have signal and can't change to a different provider because the rest are locked, all settings apn etc are correct, this is the first time it's happened

  • philjip Phil (@philjip) reported

    @tescomobile hello. My son has topped his phone up and used it this morning, but it’s now saying he has no credit! He’s only used less that a 1gb of data, so can’t have used it already. Please help, only so much stroppy teenager I can cope with!

  • KingsleySusie Susie Kingsley&SSDFudge (@KingsleySusie) reported

    @tescomobile Not worked on mums. Dad's went OK. But as I say auto message with mum's says bank refused payment so presumed error with cvv. But showing 4 payments pending. Dad's is tesco mums 02 should that be a problem