Tesco Mobile outages and service status in Horsham, England

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

• 
  Luke Franklin🌹 (@laf713) reported 5 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford train station??

• 
  dblckmn (@dblckmn) reported 13 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  Luke Franklin🌹 (@laf713) reported 22 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

• 
  welshbird1971 (@welshbird1971) reported 48 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  welshbird1971 (@welshbird1971) reported 51 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Owen (@cwo1983) reported 4 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman

• 
  Chris Owen (@cwo1983) reported 6 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  Craig Bailey (@Craig_Bailey41) reported 8 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  sanguine_kodiak (@sanguine_kodiak) reported 9 minutes ago

  @SBarrettBar @Baronbigbucks @tescomobile I suspect you've already tried but for what it's worth its PAC followed by your birth date eg PAC DDMMYY to 65075. Sometimes authentication fails which needs tech support if the web portal doesn't allow PAC requests.

• 
  Jeremy Lindsell (@JeremyLindsell) reported 11 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  Dave Quinlivan 🔴⚪️ (@Djq1971) reported 11 minutes ago

  @ClionaQ @tescomobile Also with Tesco mobile and their customer service support is second to none. No hanging on the phone listening to stupid music for twenty minutes.

• 
  Shaun Reviewer (@ReviewShau42660) reported 12 minutes ago

  @tescomobile Thanks for getting back to me. BH4 8AY area still ZERO - 1 bar signal at best. Buying a tesco mobile for Bournemouth area? Think again.

• 
  Legal Style Blog (@legalstyleblog) reported 13 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  Bobby Bucks (@b0bbybux) reported 15 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  Sylvia Travers (@sylvia_luisa) reported 16 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?