Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 12/20/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Alanstow3 Alan stow (@Alanstow3) reported

    @tescomobile I have no phone signal or Internet. Having to use WiFi.

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @mftja_ @tescomobile So TM can should stop the constant finger pointing and going on about how awful and terrible all the other networks are.

  • fireater37 Terri (@fireater37) reported

    What do I have to do to get a callback from a manager?? Been promised 4 times over 2 weeks, still waiting, still no replacement phone non-existing service #tescomobile

  • JustCalYouDave Chelsea Dave (@JustCalYouDave) reported

    Worst customer service in the world? Definitely @tescomobile who don’t care that they’ve given out 3 contracts fraudulently in my name, which will affect my ability to get a mortgage. Why does it take 30 days to “investigate”. Just been put on hold AGAIN.

  • physcat Mitch (@physcat) reported

    @tescomobileire Hi, I'd love to send a DM but that function is blocked to the @tescomobileire account. I can DM @tescomobile but the UK branch can't help me...

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported

    @tescomobile A workaround, not a solution.

  • Amy_Redsull Amy (@Amy_Redsull) reported

    @tescomobile why have I been charged £20 usage when I haven't even used that yet? Please help?

  • GoldringI GoldringI (@GoldringI) reported

    @tescomobile And now the current issue: The process appears to have only half worked: my Vodafone SIM did stop working (on Friday at roughly 13:00), but my old number has still not appeared on my new phone.

  • EliotWilson2 Eliot Wilson (@EliotWilson2) reported

    @Barnesy19 @ASA_UK @tescomobile Sorry, no, double figures of complaints in a country of 65 million means the complainants can just **** off. If you’re (seriously) offended by this, reassess your life.

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported

    Hey @tescomobile changing a password when you've not forgotten it isn't an obvious process. Also it doesn't work "Something went wrong with reCAPTCHA. Please contact the store owner."