Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 01/08/2026 07:40

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • QueenJubee123 Kay Barrick (@QueenJubee123) reported

    @tescomobile @eddilowe I have also had this problem, I have tried 12 times at different points last night and twice this morning. There is more than enough on the card and no details on the card have changed. At one point it did £10 but I need £20.

  • bazzaclarke99 Barry Clarke (@bazzaclarke99) reported

    @tescomobile what is wrong with your customer service advisors? We call for help, told to take sim out and when we said it will take second when we find something to get the sim out the advisor says "if you are going to be long I will cut off and you will have to call back"!

  • boorach2 boorach2 (@boorach2) reported

    @tescomobile I'm in the US trying to add a data bundle all day. The app is saying "technical problems" is this right??

  • thurlow_amanda Amanda Thurlow (@thurlow_amanda) reported

    @tescomobile I still have no phone service after pac code sent 4weeks ago. No help from you & left in the dark & useless customer service! Rude response from fb messaging team.

  • FionaSt67145307 Fiona Stuart (@FionaSt67145307) reported

    @laurenngoodall @tescomobile No progress at all it's now two weeks. Had another promise of a call back today which of course didn't come. Wish they'd just be honest and tell us what's going on. In store they are trying to be helpful but it's an issue for the tech team to sort out.

  • laurenngoodall Lauren (@laurenngoodall) reported

    @FionaSt67145307 @tescomobile Hi, have you made any progress? 3 of my family members have the same issues and experienced the same unhelpful assistance!

  • PaulC256 Paul (@PaulC256) reported

    @tescomobile should be ashamed of how bad their customer service is. No call back from a manager within 24 hours and still no refund after well over a week now!! Avoid #tescomobile if you’re looking for a new phone deal.

  • Fazpat23 Fazila Patel (@Fazpat23) reported

    @laurenngoodall @tescomobile Hi Lauren , no nothing has been sorted and it’s ridiculous that a company like Tesco cannot help and it’s taking this long. They say their tech company is based in the UK and nothing sorted. No calls from management or anything!

  • RussBro87634947 Russ Brown (@RussBro87634947) reported

    @pharon09055299 @tescomobile Hi yeah iv had diffrent stories every time I ring up from problems between nationwide and Tesco to adding new card ect completely sick off them

  • karuafem Karua (@karuafem) reported

    @tescomobile I stayed in all day today, waiting for a parcel you promised would arrive. It has not. Please let me know how can I access email customer service.