Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 03/06/2026 16:35

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lisamariesutz Lisa Marie Sutton (@lisamariesutz) reported

    @tescomobile data service today in Ireland is horrific, will be considering moving to diff network

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @Welshmam3 @tescomobile Yep. Seems to be there are issues with both lines now. I want a PAC code for both and am cancelling. I've had horrendous service from them.

  • StuartW29013075 ssme (@StuartW29013075) reported

    @tescomobile can I get some help with a number port, no one on the phones can answer simple questions about it?

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @MgraNLea @tescomobile Thanks. I'll definitely be doing this. I just spent an hour and 45 mins in store trying to resolve this. Still no resolution. I've got a temp number now and my son is being sent a new SIM. I am absolutely gobsmacked at how awful the service is with Tesco

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @HParf @philburns @tescomobile I'm getting SIM error 69. Can't make or receive texts. Can't get mobile data. A new SIM won't help apparently and I'm stuck in limbo because my number is now with Tesco but I can't get a PAC until they resolve it. Complete shambles.

  • SebWrites Sebastian White #StandWithUkraine (@SebWrites) reported

    The number of times @tescomobile I've rung yourself, and staff must somehow accidently push the mute button, because I can't hear them any longer...? And the IVR System is far too long, drawn out and protracted. Is your tech dept open now please, as I cannot login in online?

  • Patrici09887117 Patricia (@Patrici09887117) reported

    Appalling customer service from @tescomobile waiting 25 days and counting instead of 24 hours to transfer my old mobile number! No resolution no ownership no timeline ….. nothing. Would not recommend Tesco mobile to anyone. All I want for Christmas is my old number back!!

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile Many thanks , just for everyone, after waiting a week to get issue resolved im now told i have to wait a further 3 working days to “try “ resolve their **** up, in the mean time the customer can whistle not interested in them . Will remember this lack of service . Many thanks!

  • Leahambrose2 Leah ambrose (@Leahambrose2) reported

    @leahtarnya @tescomobile I know I wish I never did I’m sure o2 wouldn’t treat me like this - never again! Please avoid tescomobile

  • cunliffe_gail Gail C (@cunliffe_gail) reported

    Anyone having issues with @tescomobile voicemail? I've been migrated to their new system & now the phone only rings about 10 seconds before going to voicemail. Used to be able to change how many sec's before voicemail but not on new system. Why change system if it's not as good?