Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 10/16/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchHutch18 Mitch Hutchinson (@MitchHutch18) reported

    @tescomobile your customer service is shocking. Currently can’t: Receive/make calls Receive/send texts Use data. After 4 store visits, 8+ calls to support and 8+ promises of a call back you have done nothing. 9 weeks & £70 = Waste of money and time Sort it out

  • Evans1970Mark Mark (@Evans1970Mark) reported

    The @tescomobile advert has got to be the most stupid advert I’ve seen for a long time.

  • bob76a bob76a (@bob76a) reported

    @tescomobile I cannot connect as I am getting “no signal”. Post code SP3, previously OK. Your web pages are designed to make it impossible to contact you. How do I get in touch with you, don’t tell me to use your app I want a telephone number for my landline.

  • TerryBrock2 Terry Brock nufc #GTTO (@TerryBrock2) reported

    @tescomobile How am I supposed to charge my phone? This is a very weird policy. If the connection was a standard USB port it wouldn't be a problem. However, it isn't, so it is

  • anitacoffeecake Hannah (@anitacoffeecake) reported

    @tescomobile can I use my Galaxy Watch5 LTE on your network or do I have to switch to O2?

  • KatePDav Kate Phillips Davis (@KatePDav) reported

    @tescomobile your customer service via email is appalling. I assume they are so unhelpful in the hope people will just give up and go away

  • jesssmith2511 Jess Smith (@jesssmith2511) reported

    @itsJade92x @tescomobile I’ve had the same issue too. I’ve contacted DPD and they said to contact @tescomobile but then tesco say to contact DPD

  • astrastar22 alison (@astrastar22) reported

    @tescomobile love the last thing i would want ids one of them what with your lack of care concern or investigating things dragged on for ten months im happy with vodaphone thanks always there to listen support and sort things out criminal medical negligences applied by me against tescos mobil

  • KatrinaTulip Katrina Tulip (@KatrinaTulip) reported

    @tescomobile Today is my expected delivery day and it’s still not working

  • Leicester4life Steve (@Leicester4life) reported

    @tescomobile please place on record I requested today 11/05/2023 that an agent cancel my SIM in line with your peace of mind guarantee but was told I couldnt for 24hrs. Surely this is a breach of your own policy's. #CowBoys