Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 11/30/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • amelia_grace98 Amelia 🌼 (@amelia_grace98) reported

    @tescomobile is quite honestly the worst service provider going

  • paytenmae_ payten (@paytenmae_) reported

    @tescomobile I got a new sim and I want to keep my number but I’m texting PORT to 23424 and nothing is happening, please help!!!!

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    hi @tescomobile my phone hasnt had any signal since early yesterday (i think, it could be longer), ive tried restarting and the coverage checker seems fine.... i havent received a new sim card for my new phone yet either

  • jackiebe9 Jackie Betts (@jackiebe9) reported

    HNY @tescomobile just cost us £300- you cancelled our credit agreement for phone. ‘Care’ team said our only option was to return phone and rebuy on new agreement!! you’ve admitted that you never notified us that we needed to return the phone. Terrible service

  • timparrett Timothy Parrett (@timparrett) reported

    @tescomobile absolutely useless customer service. As a loyal customer with 4 devices and when advised to do something by their own staff they try and charge me nearly a grand! I need a manager to contact me ASAP!

  • tracyism Tracyism (@tracyism) reported

    @GBlue1999 @tescomobile That's my issue. I cancelled it within 30 minutes as I forgot to put my discount code in and then no one can tell me exactly if I will be getting a refund or if the cancellation has gone through.

  • David11445036 David (@David11445036) reported

    @tescomobile what does it take for someone there to understand that I no longer what your service. You keep sending me a bill and I keep telling you that I don't want your service. Go and bother someone else.

  • AmiBrundle Cosplays Empress (Ami) (@AmiBrundle) reported

    @tescomobile Definitely did. Over a decade of being with Tesco mobile and we are offered basically £10 for being lied to, pushed around to phone DPD because in your own agent said they wouldn’t help us. Truly phenomenal customer service

  • PayNikki nikki pay (@PayNikki) reported

    @tescomobile what a shambles of a company, appalling customer service. I have 3 contracts with you. Attempt to upgrade daughters phone yesterday. Pay upgrade fee online, said it failed to try again. I do this.. again says failed check bank and £590.50 has gone. Tesco deny!

  • itsyagirlkell kellie✨ (@itsyagirlkell) reported

    @tescomobile hi guys, I’ve had no service at all today only WiF. Are you able to help?