Tesco Mobile

Tesco Mobile Outage Report in Horsham, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Horsham, West Sussex, England 01/28/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jpc016 Stewart Godfrey (@jpc016) reported

    @tescomobile abs TERRIBLE customer service received again

  • KingsleySusie Susie Kingsley&SSDFudge (@KingsleySusie) reported

    @tescomobile Not worked on mums. Dad's went OK. But as I say auto message with mum's says bank refused payment so presumed error with cvv. But showing 4 payments pending. Dad's is tesco mums 02 should that be a problem

  • pattyinNaas Patty (@pattyinNaas) reported

    @tescomobile Sorry was busy unpacking! Yes never had a problem before was in Spain in October. It can’t find any service. My husband on the same account is fine and his phone found the Wiendtre network.

  • Jane_C_Reardon Jane Reardon (@Jane_C_Reardon) reported

    @tescomobile Help - I've lost my phone. Tried to log into my account to have it blocked but just says you've sent a text to my mobile, which I don't have...please advise. Thanks

  • tuiman84 Gareth Edwards (@tuiman84) reported

    @tescomobile ask your customers to provide feedback in a survey and then when you do itdoesn’t let you submit it. What’s the point in that. Maybe because I could right an essay about your terrible customer service I’ve experienced recently. #cantwaittoleave

  • AliColl59778215 Ali Collins (@AliColl59778215) reported

    @tescomobile absolutely shocking customer service. Use another provider if you can. Been given reconditioned phone instead of new. Now won’t help with the problem mobile

  • tescomobileire Tesco Mobile Ireland (@tescomobileire) reported

    @tescomobile Thanks for writing, If you are Tesco Mobile UK. Unfortunately, we only support Tesco Mobile Ireland customers, as we do not have access to your account details. You can contact Tesco Mobile UK by phone on 0845 301 4455 or by calling 4455 from your mobile. You can also (1/2)

  • JohnRelen1 John Relen (@JohnRelen1) reported

    @tescomobile I am still not being allowed to top up,as you keep stating payment declined. My bank has never declined any payments made by myself.i once thought you were the best,not now,I think you are the worst

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile Thanks. I went out drove around the corner and sat in my car to speak to someone. Who's told me the additional support team will ring me within 48 hours. Issue is I've been told this for 3 weeks now and am still waiting! I literally just want the service I'm paying for that's all

  • StuartAitchiso6 Stuart Aitchison (@StuartAitchiso6) reported

    @tescomobile hi I already have 2 contracts trying to add a 3rd line really cheap phone and its saying I need to provide id even though never had to before so I have a driving licence and there saying I need to show a driving licence ans passport 2 forms of photo Is that correct