Tesco Mobile outages and service status in Horsham, England

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsham, England

The most recent Tesco Mobile outage reports came from the following cities: Cranleigh.

City	Problem Type	Report Time
Cranleigh	Phone	14 days ago
Guildford	Internet	3 months ago
Cranleigh	Phone	4 months ago
Horsham	Phone	4 months ago
Crawley	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

• 
  welshbird1971 (@welshbird1971) reported 3 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  dblckmn (@dblckmn) reported 41 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  Luke Franklin🌹 (@laf713) reported 43 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

• 
  Luke Franklin🌹 (@laf713) reported 50 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford train station??

• 
  welshbird1971 (@welshbird1971) reported 58 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  colinsmith50 (@colinsmith50) reported 4 minutes ago

  @BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …

• 
  gillian mary (@gillianwyatt601) reported 8 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  username10982 (@username10982) reported 10 minutes ago

  @tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.

• 
  kathy (@katzmm) reported 11 minutes ago

  @tescomobile hi, I have been told from Monday I'd have service in 24hrs I still have none, I need my phone for work. Can someone please sort this before I lose more business over the weekend.

• 
  Sarah Kears (@SarahKears) reported 14 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 16 minutes ago

  They've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners

• 
  Richard (@Richardlewis31) reported 17 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  montyniblet (@montyniblet) reported 21 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 21 minutes ago

  @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

• 
  colinsmith50 (@colinsmith50) reported 23 minutes ago

  Dear @tescomobile your service is beyond useless