Tesco Mobile Outage Report in Horsham, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Horsham, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (27%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@tescomobile what is your customer service telephone number please? It's not clear to me on your website
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Blake
(@blakey73) reported
@tescomobile Thanks for the quick response. Tried that form but get ‘unable to save data, use other method of support’. More help please 😩
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The Ringmistress
(@LouiseLearJones) reported
@tescomobile I understand that. I have never not understood that. What I don't understand is why the instructions I recieved so many times over, which were intended to allow my husband to access help when he needed it, were consistently wrong.
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lynn
(@lynnwilson782) reported
@tescomobile I always do just never win
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Maria Moss
(@Mazjane84) reported
I’ve switched to @tescomobile and my SIM card is arriving tomorrow. Was such an easy process. Well done @O2 for completely failing on customer service.
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The Ringmistress
(@LouiseLearJones) reported
@tescomobile Thank you Jade. My final point is that multiple phones on one account should all be able to get support when needed. That doesn't need 3rd party security, but an ID or PIN to allow that person to request help.
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Mark Baker
(@ThatsASecretLOL) reported
@tescomobile You use the O2 network so why have you not started allowing your customers to utilise WIFI calling? This is not a new technology and its very disappointing that you do not offer this yet. Please consider this as the mobile signal I have at home is rubbish 2/3
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TheUnbearableJuan
(@TheUnbearableJ1) reported
@tescomobile is the network down?
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Katie
(@mum_of_three_) reported
@tescomobile hi, I paid an early upgrade fee by card to upgrade a phone on my account but I have been invoiced for this month and the the upgrade fee has been added on to the bill. Can someone help me with this please
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The Ringmistress
(@LouiseLearJones) reported
@tescomobile Husband says: I never have phone/data when I need it, so I'll be leaving the family group thing when I get back and finding another provider. Leaving me with no phone in the middle of nowhere and unable to add minutes when I've given them 20 quid in topups is a nightmare.
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The Ringmistress
(@LouiseLearJones) reported
@tescomobile I understand that. If they need to speak to customer support, however, that falls rather flat, though, doesn't it?