Tesco Mobile Outage Report in Gatwick, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (49%)
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Internet (28%)
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Total Blackout (18%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Edenbridge and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Edenbridge |
Internet | |
| Epsom |
Phone | |
| Edenbridge |
Phone | |
| East Grinstead |
Phone | |
| East Grinstead |
Wi-fi | |
| Horsham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Richard Merry
(@Luca4) reported
from
East Grinstead, England
@tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@tescomobile what is your customer service telephone number please? It's not clear to me on your website
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile Customer service is appauling! From your live chat team now too! How do I escalate a complaint?
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile @lo_calheating I wouldn’t bother! Had network issues for 8months, now got to go without a phone for 10 days whilst sent off to see if phone issue (passing the book) worst customer service ever!! #fail #poor
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Stuart
(@stuartbuckle) reported
Still waiting for a promised callback from @tescomobile, been a month since appalling service and my complaint not resolved. Wonder if writing to mobile phone company by old fashioned post would get a response?
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile It’s not been evident and happens in ALL areas not just one!! Got to send phone for repair for 10 days and you won’t supply with a replacement during that period so will be disconnected from family! Poor service and customer service. Going to ombudsman to pull all my 3 contracts
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Rob Simpson
(@robsimpson2712) reported
@tescomobile Whatever you do please do not take out any contract with Tesco Mobile. Their customer service is absolutely woeful and they do not care about their loyal customers. I have been with Tesco for years but times are a changing. Pitiful excuse for a market leader.
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile @SebWrites All the advisors seem to cut you off soon as explained issue… happened to me 4 times tonight 😡
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Jessica Bromley
(@Jess_Brom) reported
@tescomobile I am a pay monthly customer with a problem with my data bundle. I have private messaged you, please advise.
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Hon (Prince) Adewale Adegoroye
(@AdegoroyeAA) reported
@tescomobile Thanks for your reply. The lady called your Customer Service again after your above response. And what she got was applauding. Despite the fact she is on contract, one representative ask, she buys new sim card, while another said she needs to wait for 5days - kindly check your dm
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Stuart
(@stuartbuckle) reported
@tescomobile Hi Jade, the complaint has been in longer than that and it’s been over 3-5 days since my call. Is there an address to write to? I presume phones aren’t @tescomobiles forte