Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 01/11/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Edenbridge and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdenbridge Internet
United KingdomEpsom Phone
United KingdomEdenbridge Phone
United KingdomEast Grinstead Phone
United KingdomEast Grinstead Wi-fi
United KingdomHorsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pauladr13 P Roberts (@pauladr13) reported

    @tescomobile Just had a useless 45 minute phone call to Tesco mobile complaints going around in circles. No one appears to have any ability to deal with our phone issue and can’t tell us who can! For a communication division this is extremely poor customer care.

  • RamcraigUk Craig Ram (@RamcraigUk) reported

    @tescomobile your signal is beyond useless, how do I cancel my contract? The service is just not acceptable and getting worse

  • RyukaiSan RyukaiSan (@RyukaiSan) reported

    @tescomobile How am I supposed to update my Card details when the mi-pay system on your website won't send out reset password links? and your 'customer care' ppl people either hang up the call (cus they dont know what to do), or say call back in a few mins to talk to someone else

  • SebWrites Sebastian White #StandWithUkraine (@SebWrites) reported

    @tescomobile I've DM you... and listed the problems with the website!

  • PhoenixAwoken Nikkijayne (@PhoenixAwoken) reported

    @SamsungMobile bought FLIP Z3 5G in January via @tescomobile & the LCD screen has already failed! Less than a yr old, still under your 2yr warranty but for some reason the screens are not covered under this?! Almost £200 to fix an issue that should be covered under warranty 🤬🤯

  • dxc_chappie Dxc Chappie (@dxc_chappie) reported

    @tescomobile When are you going to fix the web account login issue? I've been unable to login for over a week now. What's going on?

  • Deffstar David Forrest (Multi Retro Man) (@Deffstar) reported

    @tescomobile I will be contacting the ombudsman if the manager doesn't ring about the problems due to your employee not following correct procedures and leaving my son, who has medical conditions, without the use of a mobile phone because you can't unlock his Tesco phone. 13 mins

  • Deffstar David Forrest (Multi Retro Man) (@Deffstar) reported

    @isaac_t_6 @tescomobile Thank you for your suggestion, it's really appreciated. Luckily I found an old phone that's unlocked so he can at least use that until his phone is unlocked and if the worst happens, he will have to use my old phone until I can get him another one. :)

  • LyddySD Lydia S Daley (@LyddySD) reported

    @tescomobile Unfortunately, this doesn't help me if I am missing important calls because the phone only rings for 10 seconds!

  • TidyPalHook Michael Wood (@TidyPalHook) reported

    @tescomobile Why have you set phones to ring only twice and then go to VM? Not enough time to get phone out. This is dangerous because one can miss urgent calls. Stupid rule. I've been a customer for ten + years. No more!!