Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 08/05/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Edenbridge, East Grinstead, Horsham, Crawley, Reigate and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdenbridge Phone
United KingdomEast Grinstead Phone
United KingdomEast Grinstead Wi-fi
United KingdomHorsham Phone
United KingdomCrawley Internet
United KingdomReigate Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlotteTC14 Charlotte (@CharlotteTC14) reported

    @clairefweir @tescomobile @Tesco Good afternoon, I am hoping you can help. My mum has been in contact with Tesco mobile, trying to resolve an issue since November 2022. She has been told to ‘shut up’ repeatedly on the phone by a Tesco mobile employee. Please can you contact me.

  • GungHo66 Janettie H (@GungHo66) reported

    @tescomobile I'm in Austria and since yesterday I haven't been able to make calls to either UK or Austrian numbers. Customer care didnt know why. My contract includes Home from Home. Please help! Working with kids on ski slopes, I need calls!!

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I've requested on several occasions, but I haven't heard a thing. Hopeless service...

  • JamesHaycraft1 James Haycraft (@JamesHaycraft1) reported

    @tescomobile has **** service at ascot races

  • AngelNorth Angel North (@AngelNorth) reported

    Hi @tescomobile I d love to know why you have take £743 from our account for a phone YOU send us in error and we returned 6 weeks ago? Your customer service admitted they messed up, have got the phone and promised this was resolved. We cant afford it @MoneySavingExp can you help?

  • hannmck94 Hannah Mckenna (@hannmck94) reported

    @tescomobile worst provider ever. Not had mobile data since the day I took out the contract and the customer service is even more shocking

  • Happytoberight Need to Know (@Happytoberight) reported

    @tescomobile Try going 4 days and counting in the CF38 2QA area. O2 mast down, and Tesco mobile users have no network. The latest news it will not be operated until next Wednesday 22nd as they can't get access from the land owner. Disgusting customer service. 😡 6 days without network.

  • Happytoberight Need to Know (@Happytoberight) reported

    @tescomobile @domjoly @TrussellTrust Yeied going 4 days and counting in the CF38 2QA area. O2 mast down, and Tesco mobile users have no network. The latest news it will not be operated until next Wednesday as they can't get access from the land owner. Disgusting customer service. 😡 6 days without network.

  • jimmad1 paul madigan (@jimmad1) reported

    @tescomobile purchased your iphone 13 club card deal in Nov 22, paid in full. Received a bill last month for over £200, numerous attempts to resolve in chat advised to cancel dd via chat as it's a known error, have today received threatening letter. Ombudsman will be notified.

  • Happytoberight Need to Know (@Happytoberight) reported

    @tescomobile @TrussellTrust Try going 4 days and counting in the CF38 2QA area. O2 mast down, and Tesco mobile users have no network. The latest news it will not be operated until next Wednesday 22nd March as they can't get access from the land owner. Disgusting customer service. 😡 6 days without network.