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Tesco Mobile

Tesco Mobile outages and service status in Gatwick, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Gatwick, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Luca4
    Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • dblckmn
    dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • beckykk_
    becky🌻 (@beckykk_) reported

    @tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?

  • NewHomesExpert1
    New Homes Expert (@NewHomesExpert1) reported

    Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

  • wots_kraken
    Lee James (@wots_kraken) reported

    @DaveKendallPho1 @tescomobile It's honestly awful man. It's just getting worse and worse

  • SeanSav31
    Sean (@SeanSav31) reported

    @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @tescomobile I can't!! Internet problems

  • georgiajadeexox
    georgia (@georgiajadeexox) reported

    @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

  • Goona1978
    Goona1978 (@Goona1978) reported

    @tescomobile Hi. I’m currently in Spain and having an issue with your data service. It was working fine and now has slowed right down. I’m still in my data allowance and wondered if there was an issue? Regards, Joe

  • English_girl98
    Ann (@English_girl98) reported

    @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

  • simondukamp
    Simon (@simondukamp) reported

    It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

  • Wessiewhite
    James (@Wessiewhite) reported

    @tescomobile guys first time user of the network today, what can I expect? Hopefully it’s fine and I can get what I need out of my new iPhone 17 pro