Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 02/16/2026 07:50

February 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomEpsom Phone
United KingdomEdenbridge Internet
United KingdomEpsom Phone
United KingdomEdenbridge Phone
United KingdomEast Grinstead Phone
United KingdomEast Grinstead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NickCollinsPod NickCollins🐜 (@NickCollinsPod) reported

    @OmbudServices hey looking to log a complaint about @tescomobile for taking money out of our account, and refusing to refunded it.

  • NickCollinsPod NickCollins🐜 (@NickCollinsPod) reported

    @tescomobile refusing to give back money that they themselves admit they should not have taken. “We’ll phone you back” they never do. Absolutely disgusting company happy to leave people with no money, even in these tough times. Reported to @CTSI_UK & @OmbudServices this is theft

  • missfre_247016 Miss F🐱 (@missfre_247016) reported

    @tescomobile WhatsApp won’t work on my phone with WiFi. I’ve deleted and reinstalled the app... can anybody help please! I have an iPhone X

  • CorbyMason1 Corby-Shirelle Mason (@CorbyMason1) reported

    @tescomobile Hi is tesco down? I’m trying to make calls i have full bars but it keeps saying call failed

  • Engineer4Health Sheena Hunt (@Engineer4Health) reported

    @tescomobile Help! I topped up my phone this morning, got a message saying my Rocket Pack had gone through, and then received one a while later telling me it hasn’t. Can you please tell me what’s going on as the app isn’t very helpful!

  • ksmith142skyco1 ksmith142 (@ksmith142skyco1) reported

    @tescomobile absolutely disgusting bought a new phone on the 6th DECEMBER that is not working! iphone11 contacted them and they offered a repair leaving a single mum in the middle of a pandemic with no way to contact anyone as I have no landline! Same on you

  • R0b1et Dr Rob Thompson (@R0b1et) reported

    @tescomobile, I'm being repeatedly pestered by @peoples_energy calling my phone. When I ask them to remove my number from their list, they hang up. The good news is their numbers are not hidden. How can I get them permanently blocked? (I'd never use a company that cold called).Ta

  • noah27714122 noah (@noah27714122) reported

    @tescomobile Yes the phone is unlocked for all network

  • ItsPlanZ David Dickens (@ItsPlanZ) reported

    @tescomobile is calling PayPal support on 0203 901 7000 included in my pay monthly allowance or will I be charged £2.50 a second?

  • ksmith142skyco1 ksmith142 (@ksmith142skyco1) reported

    @tescomobile Whatever you do AVOID TESCO mobile! Terrible customers service and they will sell you a faulty phone in December but do nothing about it not working within a month. They think it’s okay to leave me without a mobile or anyway of contacting my family in a pandemic! @Apple @tesco