Tesco Mobile outages and service status in Gatwick, England

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

• 
  welshbird1971 (@welshbird1971) reported 8 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  Richard Merry (@Luca4) reported 8 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

• 
  dblckmn (@dblckmn) reported 24 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  welshbird1971 (@welshbird1971) reported 27 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Collier (@Buster115) reported 3 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Bobby Bucks (@b0bbybux) reported 5 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  Jeremy Lindsell (@JeremyLindsell) reported 5 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  Dave Kendall (@DaveKendallPho1) reported 7 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  Kelly Johnstone 💙 (@KJMAYA) reported 8 minutes ago

  @tescomobile Are the staff in your in store shops there to support customer queries or be ignorant & rude? Just checking ?#Dalmarnock store

• 
  MatB ⓈⓉⒻⒸ (@MatB_STFC69) reported 9 minutes ago

  No signal all day today in Marlborough Wilts @tescomobile Please fix it!

• 
  Steven Barrett (@SBarrettBar) reported 10 minutes ago

  @Baronbigbucks @tescomobile Yes, it doesn't work I suspect they've disabled it

• 
  Dave Quinlivan 🔴⚪️ (@Djq1971) reported 10 minutes ago

  @ClionaQ @tescomobile Also with Tesco mobile and their customer service support is second to none. No hanging on the phone listening to stupid music for twenty minutes.

• 
  Beth O’Connor (@bethoconnor95) reported 11 minutes ago

  @tescomobile hi, I’ve had no signal or internet all day. When I put my post code in it says no issues but there definitely is an issue

• 
  Dave Gander (@DaveGander) reported 12 minutes ago

  @tescomobile I legally able to pay using cash. I am also extremely happy to do so. How does the headline TESCO REFUSE PAYMENT sound? You need to significantly modify your systems. I’ll be leaving your system once I can sort the banking IT issue. I’m more than disappointed with your ****.