Tesco Mobile Outage Report in Gatwick, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Gatwick, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Gatwick, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| Edenbridge |
Internet | |
| Epsom |
Phone | |
| Edenbridge |
Phone | |
| East Grinstead |
Phone | |
| East Grinstead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Richard Merry
(@Luca4) reported
from
East Grinstead, England
@tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@tescomobile what is your customer service telephone number please? It's not clear to me on your website
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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janet jalil
(@hannah1281) reported
@tescomobile Hello, my 4g has disappeared what should I do? Tried to contact you on the mobile app but it's down!
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Amanda Finestone
(@Amanda_Pebbles) reported
@tescomobile Then it shouldn't have been agreed, should it? Again, terrible customer service and your terse responses not helping convince me to stay as a customer. Anyone ever trained you to be conciliatory?
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Kim Noadster
(@chipmunkowl) reported
What a nightmare @tescomobile placed an order last Tuesday, was lost by DPD. Horray finally got to the bottom of it yesterday, replacement sent. Arrived today but no SIM card! Tried to call, systems down. Online chat, replacement SIM now being sent... all in all a real pain!
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interested girl
(@interestedgirl2) reported
@tescomobile. Not impressed at your service after being a loyal customer for years- will be researching SIM contracts with other companies
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Jason G Henderson
(@Jasehendy) reported
from
Wadebridge, England
@tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.
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Phil J
(@Buff__Dude) reported
@tescomobile help please. Stuck with one of your cust services people who doesn't get my request. Trying to settle payment and they don't get it. On brink of leaving!
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Heather Readdy
(@ReaddyHeather) reported
@tescomobile your customer service is horrendous!! What we need to do is to be able too pay of the safety buffer in order to be able to use the phone again!! Why has it taken 3 hours to get no where! 15 years of loyalty has amounted too nothing! We Can't wait too leave!
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mark hewitson
(@markhewitson1) reported
For clarity, the hardware will allow it but tescomobile doesn't. This is a very odd service gap.
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theseguins
(@theseguins) reported
Hey @tescomobile, I was enquiring about how to move provider, told them I was going to move next week but your guy has just cancelled my subscription - right before the chat closed. Now I have no mobile service and can't contact anyone. REALLY bad service!
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laura j Watts
(@lauelle4) reported
@tescomobile Service down? AL8