Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 03/16/2026 03:35

March 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomEpsom Phone
United KingdomEdenbridge Internet
United KingdomEpsom Phone
United KingdomEdenbridge Phone
United KingdomEast Grinstead Phone
United KingdomEast Grinstead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LaMinx541 Tracey Hammond (@LaMinx541) reported

    @tescomobile Hi what’s the number to call please to speak to someone about upgrading my phone? Am an existing customer. Thanks 🙏

  • AllotmentGas Jamie (@AllotmentGas) reported

    @tescomobile Still waiting for phone to be answered 12 minutes now, awful customer service.

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile Well I’ve been told they are experiencing major problems but online the service status still says excellent so new people will join under false information. Like I did 18 months ago

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile The best bit of the service checkers says use hotspots or your home broadband lol but we will still charge you every month for a service you are not getting basically stealing money every month

  • TatjanaKS Tanya #GetVaccinated & #wearamask (@TatjanaKS) reported

    @Witick_app please help. I got your e-ticket for BTM but @tescomobile doesn't do roaming. Can I exchange it for a paper ticket?

  • claireloopylou Claire Louise (@claireloopylou) reported

    @tescomobile i have received my new iPhone with the @AppleTV promotion but can’t access the free trial. Can you help?

  • MrsQ57439850 MrsQ (@MrsQ57439850) reported

    @tescomobile What a joke! I have had rude customer care advisors. 2 hung up on me mid phonecall. I've cancelled an auto top up service twice online and once via the call centre and yet you still take money from my account. And then offer it back to me via a Tesco gift card! 0 star rating!!

  • pamie1984 Pamela Little (@pamie1984) reported

    @tescomobile an apparent network outage yesterday almost caused my 12yr old daughter to go missing!!! She was unable to receive or make texts/phone calls and didn't get message that her aunt was getting her from school. She ended up walking a different way as she had no idea!

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile @BobG8 Yeah it with o2 in building out of building in the top of a hill. At work I’m the only one with. I signal my team mates have EE and virgin and both have excellent coverage I get nothing same in my house same at my parents worst network ever reason I wouldn’t go to Tesco

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @tiff_tv @tescomobile Is this a TM issue? As eldest uses all her data while having access to home & college WiFi.