Tesco Mobile outages and service status in Gatwick, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Gatwick, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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welshbird1971 (@welshbird1971) reported from Horsham, England@tescomobile what is your customer service telephone number please? It's not clear to me on your website
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dblckmn (@dblckmn) reported from Gatwick, England@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Richard Merry (@Luca4) reported from East Grinstead, England@tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"
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welshbird1971 (@welshbird1971) reported from Horsham, England@tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Gander (@DaveGander) reported@tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.
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Dave Gander (@DaveGander) reported@tescomobile thank you for your email threatening to interrupt my service. I will remind you I have sought to pay but you declined my legal tender even suggesting it is a security matter. Thanks for defamation in front of other customers. I might deal with this post BH.
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Aileen Murphy (@AileenMurphy100) reported@tescomobile Where can I email a complaint. Any email address you have
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New Homes Expert (@NewHomesExpert1) reportedAbsolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!
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Ann (@English_girl98) reported@tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.
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Barbara (@BarbaraSutton15) reported@Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network
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Gracie🐦 (@mydogisafreak) reported@tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)
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Jules Perks (@mrs_skrep) reported@tescomobile please can you tell me how I can make a formal complaint - where to send it ?
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Dave (@DjPre) reported@tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable
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Johnny Dowling (@JohnnyDowling10) reportedAny chance that you could get some to staff for your help lines or chat? @tescomobile