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Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Gatwick, England

The most recent Tesco Mobile outage reports came from the following cities: Horsham, and Crawley.

CityProblem TypeReport Time
Horsham Phone 18 days ago
Crawley Internet 20 days ago
Epsom Phone 2 months ago
Edenbridge Internet 4 months ago
Epsom Phone 4 months ago
Edenbridge Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • Luca4
    Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • dblckmn
    dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • x_Lauren__x
    lauren (@x_Lauren__x) reported

    @tescomobile hi. I’m in paisley and not had a phone signal in over 24hrs! Is there any problems affecting Tesco signals the now? Any news in fixing this?!

  • annbateson
    Ann Louise Bateson (@annbateson) reported

    .@tescomobile unfair and unacceptable customer service!!!!

  • Colly_wobbles
    Colette Houlihan (@Colly_wobbles) reported

    @john_mack1974 @tescomobile @O2 I still have no signal and no polite message of how long it will take until I have contact?

  • Colly_wobbles
    Colette Houlihan (@Colly_wobbles) reported

    My mobile phone signal is dead @tescomobile I did a status check and it appears that a nearby phone mast in my area isn't working. No information on how long this will last. First time in 15 years!

  • _Ritual
    Dan (@_Ritual) reported

    @tescomobile when are you going to enable wifi calling? Signal is utter trash here and could really do with it.

  • izzyjo
    Izzy Johnson (@izzyjo) reported

    @tescomobile the charade continues and another month goes by with no outgoing calls and no number transfer. Never ever use Tesco mobile they are beyond bad.

  • LauraRMK
    Laura Kelly (@LauraRMK) reported

    Please avoid @tescomobile at all costs!! The worst experience I've ever had with a phone provider. Not only is the coverage horrendous outside of Ireland but they have overcharged me by 150 euro and it has been a nightmare to try to get back. Still to no avail.

  • Med74Meda
    medhanie ghebrehiwot (@Med74Meda) reported

    @tescomobile is there a network problem in South London, my data keeps going off, I can't make or receive any?

  • nickyjive
    nicanor jive (@nickyjive) reported

    @Colly_wobbles @tescomobile Have you contacted any faster support ?

  • silviaDeGarza
    Silvia DeLaGarza (@silviaDeGarza) reported

    @RobynPh_ @tescomobile Their support team are of no use after many emails and texts i sent but the was no response, all thanks to @georgewesley37 he recovered mine