Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 10/22/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Internet (21%)

    Internet (21%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @APhillips1962 @tescomobile Can’t believe your still being treated like this! Did you fill in the ofcom complaint form? #shambles #awfulcompany

  • juliell71042347 julie lloyd (@juliell71042347) reported

    @tescomobile I bought an iPhone from Tesco mobile in November but unfortunately I couldn’t get a signal at work. I returned the phone 4 days later. Tesco charged me £1000 for not returning the handset. Despite proof to the contrary I have not got my £1000 back 😡

  • Jamericco James C (@Jamericco) reported

    @tescomobile And also do we know, please, why other customer service channels (namely webchat and the CS line) haven’t been able to give the same instant, assuring reply?

  • becccacacaca Adult Human Female (@becccacacaca) reported

    .@tescomobile no data / mobile network for 36 hours. postcode PR3 - will it resolve soon?

  • johndexterjones John Dexter Jones🏔🎶⚽️🏴󠁧󠁢󠁷󠁬󠁳󠁿 Bangor 1876 (@johndexterjones) reported

    @tescomobile Complete waste of time. Just done it. Utterly inflexible and totally disregards 14 years of being a loyal Tesco customer.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @johndexterjones @tescomobile @tescomobile have lost my husband's business number in a switch from O2. No flexibility comment relevant - absolutely no way they're going to allocate someone to sort the probem, no way to talk to technical people about problem. Inflexible (and incompetent!)

  • sparxinleeds Craig J Parker 🇪🇺 🇬🇧 (@sparxinleeds) reported

    @tescomobile Shall I do the same trick with my wife's and my son's phone as well as they ain't making or receiving calls, or is it safe to assume there's been a network problem you're currently unaware of?

  • sparxinleeds Craig J Parker 🇪🇺 🇬🇧 (@sparxinleeds) reported

    Hey support @tescomobile Something wrong with your network in the Leeds area? Can't call out, cant receive calls inward.. Have restarted the phone, no joy.

  • Jamericco James C (@Jamericco) reported

    @tescomobile hi Tesco Mobile. For those of us affected by this ridiculous iPhone 13 Clubcard price/no return of handset fee issue, what is the timeline for resolution and is receiving some comms, please? It’s been a week and no sight nor sound as yet…?? Thanks

  • RobertW33333 Robert Warren (@RobertW33333) reported

    @Jamericco @kellsbells60 @tescomobile Just phoned up and customer support are clueless about any problem and cannot give a straight answer to anything.