Tesco Mobile Outage Report in Gatwick, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Gatwick, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (63%)
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Internet (17%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Gatwick, England
Latest outage, problems and issue reports in Gatwick and nearby locations:
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Richard Merry
(@Luca4) reported
from
East Grinstead, England
@tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@tescomobile what is your customer service telephone number please? It's not clear to me on your website
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Leicester4life) reported
@tescomobile The switch should be complete by 6pm tonight I appear to be able to make voice calls but txt & data is not working my concern is if I wait until six pm tonight you will be closed and can't help me until tomorrow and I need my phone
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Jo
(@JoMamajojo) reported
@tescomobile Hi, hope you can help...My phone stopped sending and received texts/ calls and using mobile data last week. Took my phone instore - they said it was likely the sim. After doing some online chat with you they said my number would be swapped to a new sim. Followed
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Mark
(@Evans1970Mark) reported
The @tescomobile advert has got to be the most stupid advert I’ve seen for a long time.
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Steve
(@Leicester4life) reported
@tescomobile I have just ported my phone number to Tesco mobile however my phone is telling me to sign in to the O2 network how do I resolve this issue?
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steve stewart
(@steve_stewartuk) reported
@tescomobile Appalling customer service my wife and daughters phones haven’t been working for a week now and can’t get through on the phone number 😡😡😡
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steve stewart
(@steve_stewartuk) reported
@tescomobile They were given new SIM cards as neither phone was working. The new sims have been in for 60 hours and their phones still don’t work. The Tesco customer services team are unhelpful and haven’t done anything for them. We can no longer phone them as their phones don’t work!
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bob76a
(@bob76a) reported
@tescomobile I cannot connect as I am getting “no signal”. Post code SP3, previously OK. Your web pages are designed to make it impossible to contact you. How do I get in touch with you, don’t tell me to use your app I want a telephone number for my landline.
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Carl Malkin 💙
(@CarlMalkin6) reported
So @tescomobile it's got to the point where I have to manually top up my account then use the app to buy a bundle. It was so much easier when it was deducted automatically from my bank, before Mi-Pay Ltd screwed it up. 4 years without a problem, now it's time to leave.
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Lu
(@LuSchmoo) reported
@tescomobile i’ve contacted Apple’s chat support who suggested to contact my network provider as it’s only affecting the phone number. Thank you. Can you check the account and see if my phone can definitely send SMS messages?
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Alexis Davren
(@AlexisDuk) reported
@tescomobile Your app has not been unusable for days. It keeps crashing. I have been unable to add data. As a result I cannot use my phone on this long holiday weekend. It seems that every time I need to top up my data your app suspiciously doesn't work.