Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 11/28/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenGl68409264 Karen Glass (@KarenGl68409264) reported

    @tescomobile hello first of all hope able help me, I am deaf. My mother wanted me to top up her mobile phone, at Tesco Express in Stamford y’day top up £10 she lives away from me, she text say her phone hasn’t topped up. Receipt is voucher, I can’t phone for her she deaf too.

  • CocktailmakerUK Cocktailmaker (@CocktailmakerUK) reported

    @tescomobile awful service. Trying to get in contact with you as my daughter is away camping and her mobile network is suddenly not connecting to WiFi or mobile data. We cannot log onto the app as it sends the login pin to her mobile which she’s not receiving. PLEASE help!

  • jonnythegreek John Greechan (@jonnythegreek) reported

    Adding @tescomobile to the list of wrong ‘uns. Most displeased with their approach to customer service and, indeed, common courtesy. You really want to get into the contract mobile phone racket … basically printing money with no comeback from the mugs who sign up.

  • gavin_uk Gavin (@gavin_uk) reported

    @tescomobile I have a 12 month old Samsung A71 that won't turn on that was previously repaired by yourselves for the same fault. Can I return the handset as faulty and cancel the contract if I sign a new contract with a different handset?

  • TIMO317 TIMO-3 (@TIMO317) reported

    @tescomobile I’m trying to get my activation code as I’m a newbie- but it keeps saying they can’t connect me to your servers. Is this a problem?

  • McFloggington randy mcfloggington (@McFloggington) reported

    @tescomobile How can I cancel my SIM only deal from overseas?

  • Sdaddykevin sdaddy (@Sdaddykevin) reported

    @jninety67 @tescomobile Same thing happened to me few weeks back someone on here recommend @legit_tools to me and he help me recover my locked account In 30mins. His an expert

  • michellehump3s Michelle Coyle (@michellehump3s) reported

    After more than 20 years, today I am saying bye bye to @O2 and Hello to @tescomobile . I am hoping for better customer service and compassion and fairer pricing. The moment I changed that SIM over, I have alread halved my bill - I urge anyone today to check too

  • CallieScarlett 🐾🐎🐕🐾 (@CallieScarlett) reported

    @tescomobile Hi, I have a problem regarding my recent upgrade and how much data I should have. Have received a text saying I am nearly out of data which isn't correct and on the app it has completely different figures that are also not correct.

  • eggman2727 emrys g (@eggman2727) reported

    @tescomobile help please I've asked for my old Tesco mobile number to be ported over to my new Tesco contract. It's been 4 days now everyone I speak to someone they sorry it be done in 24 hours still nothing