Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 12/20/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Edenbridge and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdenbridge Internet
United KingdomEpsom Phone
United KingdomEdenbridge Phone
United KingdomEast Grinstead Phone
United KingdomEast Grinstead Wi-fi
United KingdomHorsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LizzieY56579426 Lizzie Young (@LizzieY56579426) reported

    @tescomobile Still waiting to be contacted about my missing delivery. Been waiting since Dec 22nd. Does no one work at Tesco Mobile anymore? Awful customer service

  • j9mickey Janine Allen (@j9mickey) reported

    Awful #customerservice from @tescomobile for 2 months. Constantly advised issue sorted in 24hrs and it isn’t.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @APhillips1962 @tescomobile Contact @Ofcom this is only way I got responses. Still poor though

  • berta_pxx roberta paterson (@berta_pxx) reported

    @tescomobile I have just been told there is issues and may take longer than 24 hours..

  • j9mickey Janine Allen (@j9mickey) reported

    @tescomobile You have a known issue with new customers who have ported numbers to your account, no known fix date and no plan to keep customers updated. Each agent tells something different.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile @TrussellTrust Will never recommend Tesco Mobile. Persuaded husband to leave O2 after years. Got contract and PAC code from O2 to switch number. Used new Tesco phone with old number for a couple of days but had issue with device. Now Tesco unable to put old number on new device. 1/

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @KrispymooScott @tescomobile You still don’t get response even after I emailed CEO! Best way is to go through ofcom as your paying for a service that’s not providing! @Ofcom only way I ever got response to my 7 complaints! Even tho was still poor response

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile So you can’t help and the concerns management team haven’t contacted me , one vicious circle of getting nowhere, how much longer do I have wait to get a call back its taken 5 days now from a promised call back Tuesday are they that busy superb service tesco offer….NOT!#pathetic

  • hosm2368 Colin Bullock (@hosm2368) reported

    @1981Carrie @vodafone Awful company put up with them for years, but since moving to @tescomobile no problems at all.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile Well it’s 10 minutes until they close and no call so it’s not going to happen! I’ve raised it again to @Ofcom again now! Whole 8 weeks has been frustrating and service is awful. Can’t wait to leave the network!