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Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Gatwick, England

The most recent Tesco Mobile outage reports came from the following cities: Horsham, and Crawley.

CityProblem TypeReport Time
Horsham Phone 17 days ago
Crawley Internet 19 days ago
Epsom Phone 2 months ago
Edenbridge Internet 4 months ago
Epsom Phone 4 months ago
Edenbridge Phone 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • dblckmn
    dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • Luca4
    Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BigTallTweets1
    The Bogus Gasman 🇺🇦 (@BigTallTweets1) reported

    Apparently it is OK that @tescomobile keeps customers without service since January & into March then fob them off with a standard mass text response. Still collecting payments too. No compensation from a company which predicts profits of 2.5 billion this year. #VeryLittleHelp

  • AnnWalk21456111
    Ann Walker (@AnnWalk21456111) reported

    @BigTallTweets1 @tescomobile I just think they are all taking advantage Mark it’s doing my head in! The service charge on my flat was being increased by £90 a month! I went through the accounts and they were incorrect and I got it reduced by £30 but it’s still crazy xx

  • AnnWalk21456111
    Ann Walker (@AnnWalk21456111) reported

    @BigTallTweets1 @tescomobile That’s awful Mark! xx

  • Stefano119531
    Stefano11953 (@Stefano119531) reported

    @Wiglanta1971 @EE @tescomobile If I were you I'd think about that very carefully & I say that as a current but soon to be ex Tesco mobile customer.

  • HayhurstDarren
    Darren Hayhurst (@HayhurstDarren) reported

    @Wiglanta1971 @EE @tescomobile I went to Tesco's, and I can get the Samsung s22 with unlimited everything for £35 a month. Atm, I'm on EE with the s21 and 100gb data with the price increase. it's £50 a month. Sucks I still have a year to go in contract.

  • asarmed
    Loon and Asari (@asarmed) reported

    @tescomobile Tesco, just keeps saying network busy

  • peden97
    stephen peden (@peden97) reported

    @tescomobile absolutely shocking customer service, what do I have to do to speak to a manager? Every time I ask to speak to a manager the phone seems to get cut off😡 certainly would not be recommending your services

  • Radz7777
    Radz (@Radz7777) reported

    @tescomobile stopping price freeze as out of contract and applying a 14% increase, whilst removing home from home and clubcard rewards 3x, are you joking? Awful sales strategy and customer service. I’ll be requesting my PAC and leaving shortly.

  • pejro
    Brixton Bum (@pejro) reported

    @tescomobile Atrocious coverage for the last 2 weeks across all my devices, what's going on? Constant dropouts, long waits to reconnect, very slow. Same with a colleague, who's given up on you altogether. When are you intending to fix this?

  • JamFirstQueen
    JamFirstQueen (@JamFirstQueen) reported

    @tescomobile trying to get hold of customer service is like trying to drink soup with a fork. Absolutely appalling customer service. Roll on when my contract expires and can go elsewhere!