Tesco Mobile

Tesco Mobile Outage Report in Gatwick, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Gatwick, Surrey, England 04/01/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gatwick, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Horsham, Crawley and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Phone
United KingdomCrawley Internet
United KingdomEpsom Phone
United KingdomEdenbridge Internet
United KingdomEpsom Phone
United KingdomEdenbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @philburns @tescomobile Yup! I'm repeatedly being told there's no update, we understand your frustration and there's no timeframe for my issue to be fixed. Ace!

  • StuartW29013075 ssme (@StuartW29013075) reported

    @tescomobile can I get some help with a number port, no one on the phones can answer simple questions about it?

  • cunliffe_gail Gail C (@cunliffe_gail) reported

    Anyone having issues with @tescomobile voicemail? I've been migrated to their new system & now the phone only rings about 10 seconds before going to voicemail. Used to be able to change how many sec's before voicemail but not on new system. Why change system if it's not as good?

  • HParf Helen Parfitt (@HParf) reported

    @cymraesydwi @philburns @tescomobile My friend in Caerffili has been having trouble with Tesco mobile for the last week.

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @HParf @philburns @tescomobile Really? Well I've been unable to use my phone since 6th December and my son says he's had trouble for a few days. Tesco is giving zero support. I'm going round in circles. Do you know what your friend's issue is?x

  • Patrici09887117 Patricia (@Patrici09887117) reported

    Appalling customer service from @tescomobile waiting 25 days and counting instead of 24 hours to transfer my old mobile number! No resolution no ownership no timeline ….. nothing. Would not recommend Tesco mobile to anyone. All I want for Christmas is my old number back!!

  • CCallear Cami Callear (@CCallear) reported

    @tescomobile It says there are issues in the area, but i'm OK, we live the same address.. He has issues not just in this area, can only do anything on his phone when connected to wifi in our house. Still no text or calls though, no data... So...??

  • Welshmam3 Welsh Mam (@Welshmam3) reported

    @cymraesydwi @tescomobile We are all with Tesco, seems to work well here, no issues 🤷

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @philburns @tescomobile This is data. It didn't work in Talbot Green or Cardiff. I suspect it's an issue on the account, as with my own phone. I cannot believe how badly Tesco has treated me. The lack of service and support has been shocking.

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @HParf @philburns @tescomobile I'm leaving as soon as I can. I've never had such appalling service. Beyond disappointed. The man in store was mortified at how poorly I'd been treated... And no end in sight! Thanks xx