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Tesco Mobile

Tesco Mobile outages and service status in Gatwick, England

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Gatwick, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Gatwick, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gatwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gatwick, England

The most recent Tesco Mobile outage reports came from the following cities: Epsom.

CityProblem TypeReport Time
Epsom Phone 12 days ago
Purley Total Blackout 3 months ago
Horsham Phone 4 months ago
Crawley Internet 4 months ago
Epsom Phone 5 months ago
Edenbridge Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Gatwick, England

Latest outage, problems and issue reports in Gatwick and nearby locations:

  • Luca4
    Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn
    dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971
    welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile I've recently signed up as a business customer. Got phone and service started, only to find out now call forwarding isn't supported... This is essential for businesses, and something I've literally never come across not being available on any phone plan. Shocking.

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • charliebarley
    Alison Turner (@charliebarley) reported

    @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

  • pauldyer505
    Paul Dyer (@pauldyer505) reported

    @tescomobile No problem - just done

  • Antty629802
    Antty (@Antty629802) reported

    @tescomobile The issue I have is that I want to pay my daughters bill and I'm not being allowed to. I don't want an app

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

  • matt_lad87
    Matt (@matt_lad87) reported

    2026 and no signal outdoors is shocking! @tescomobile @Honest_Mobile_ #thankgodforWiFi

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

  • colinsmith50
    colinsmith50 (@colinsmith50) reported

    @BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …