Tesco Mobile

Tesco Mobile Outage Report in Crawley, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Crawley, West Sussex, England 12/06/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • watton2_karen Karen Watton (@watton2_karen) reported

    @tescomobile This just shows my whole problem, advisors who are giving out incorrect information. I trusted them to advise what I should do and it has cost me a default on my credit rating. If they don't know they should say so - instead of saying anything to get out of the call or Web chat

  • jammydevil Angela JP (@jammydevil) reported

    @tescomobile trying to call and am warned by your voicemail system that I’d be better off using webchat. Tried that - not working either. Twitter is my last resort. Please DM me

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile Well I’ve been told they are experiencing major problems but online the service status still says excellent so new people will join under false information. Like I did 18 months ago

  • LucyRei30701695 Lucy Reid (@LucyRei30701695) reported

    @tescomobile what a **** company taken 15pound no top up and no refund fuming I want my money back. I'm moving away from you won't use again now give me my money back

  • laladurks01 laura (@laladurks01) reported

    @tescomobile taking a large some money for a product that you are advertising as having in stock email an hour later to say not available….. 40minutes on the phone being transferred to multiple people with no resolution and it’s still showing as available! Not ok

  • 8b1tcat Gaz (@8b1tcat) reported

    @electron_greg @tescomobile I done the same, joined @SMARTYMobileUK got exact same package, free calls, texts, 30GB data for £10 pcm. I was paying elsewhere at £42, their service was shocking, so I left as should you Greg

  • watton2_karen Karen Watton (@watton2_karen) reported

    51 hrs later and still no response from @tescomobile . Seems its acceptable to **** your customers over when they decide to leave. Cancel your contract and they leave a default on your credit rating. Abysmal customer service!!!

  • AllotmentGas Jamie (@AllotmentGas) reported

    @tescomobile Still waiting for phone to be answered 12 minutes now, awful customer service.

  • arfscat Arf 1 (@arfscat) reported

    @tiff_tv @tescomobile My sister is in a nursing home and has the same trouble. Puts £10 a month on her Tesco Mobile and just sends a couple of texts. Rip off.

  • KeithRadcliffe Keith Radcliffe (@KeithRadcliffe) reported

    @tescomobile Customer service, with a website that doesn't work properly and customers can't access billing? Ha ha ha ha ha ha ha