Tesco Mobile Outage Report in Holmes Chapel, Cheshire East, England
Problems detected
Users are reporting problems related to: phone, total blackout and internet.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Holmes Chapel, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (43%)
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Total Blackout (29%)
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Internet (24%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Holmes Chapel, England
Latest outage, problems and issue reports in Holmes Chapel and nearby locations:
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Leigh Nelson
(@LeighNelson3) reported
from
Wilmslow, England
@tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@adrosen65) reported
@tescomobile Hi Callum the SMS service appears to be working, however maybe tescomobile should consider an email update to customers if SMS is also down. At least I wouldn't be kept totally in the dark.
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Eilidh Creates
(@EilidhCreates) reported
@tescomobile ermm my phone is without a data signal all I can do is send texts, can't even make hone calls. What's going on? When will it be fixed?
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Lll
(@Lll63629830) reported
@allsort7 @tescomobile They have “ accidentally disconnected a number of customers” I’ve got the same issue i spent hours on the phone. Please demand compensation they won’t admit this fault without being pushed
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Boss
(@memike72) reported
@O2 I’m in BT9, Boucher area, Belfast. I’m a @tescomobile customer but I believe they piggy back of @O2 , apparently I have a 5G signal. I shouldn’t need to have Wi-Fi for calls, that’s why they call it a mobile.
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melissa
(@melgrindley) reported
@tescomobile ah okay so i ordered the phone on wednesday, should it be delivered by tomorrow or do these normally take longer? thanks for your help
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angela stevenson
(@angelas09560487) reported
@nonee3 @tescomobile Same problem can’t get anywhere with customer services with Tesco mobile over 8 days now and no call back
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Lll
(@Lll63629830) reported
@EilidhCreates @tescomobile I’m having the same issue. They’ve accidentally disconnected a number of customers and won’t admit this without pushing. I’ve didn’t hours on the phone trying to suet it. It’s not acceptable demand compensation or leave they are useless
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Tony
(@adrosen65) reported
@tescomobile No not a SIM problem - appears that all O2 and tescomobile internet services are not working in my area. I have escalated this through customer services. What I cannot understand is why there was no notification to me that the service was not operational. This is poor!
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Helen Mahoney
(@bloomartsmanage) reported
@tescomobile tweeting in desperation! Been without functioning phonefor a week, multiple phone calls and two visits to your Clifton Moor store in York and no sign of any action. I have serious health issues, need to be in contactable with my medical team. This is unacceptable.
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Jon
(@Jon_Truscott) reported
@nonee3 @tescomobile I lost all TM service from the 15th. Tesco Mobile store (within supermarket) said they'd seen a lot of connection issues recently but we're unable to solve. I'm leaving their network.