Tesco Mobile outages and service status in Holmes Chapel, England

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Holmes Chapel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

• 
  Paul Brandon (@paul_brandon) reported 4 minutes ago from Middlewich, England

  @tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?

• 
  Leigh Nelson (@LeighNelson3) reported 19 minutes ago from Wilmslow, England

  @tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

• 
  Tony Weston (@knowingeye) reported 41 minutes ago from Alsager, England

  @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  christine shepherd (@christi37315899) reported 3 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

• 
  Mike W (@tete_blanche) reported 7 minutes ago

  @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

• 
  steven rothwell (@steven_rothwell) reported 7 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Chris Adley (@MrChrisAdley) reported 8 minutes ago

  @adzk80 @tescomobile agree totally infuriating situation from tesco mobile, its been a lot of hassle and I will probably move away when my own contract is up in a few months if this is now their customer care

• 
  montyniblet (@montyniblet) reported 11 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  ☆ (@house123__) reported 13 minutes ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  picklemonsterg (@picklemonsterG) reported 14 minutes ago

  @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

• 
  Colette Houlihan (@Colly_wobbles) reported 18 minutes ago

  @tescomobile You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card. !! Is this a FRAUDULENT site or supported by tesco mobile???

• 
  EuroTrucker (@trucker_euro) reported 18 minutes ago

  @tescomobile I would like to cancel my sim please

• 
  Paddyh (@PADDYHOWARD) reported 19 minutes ago

  @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.