Tesco Mobile outages and service status in Henfield, England

Problems in the last 24 hours in Henfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

• 
  helenlp (@Drhelenlp) reported 8 minutes ago from Woodingdean, England

  Spoken to @tescomobile & can use #powerofattorney to close down account & pay what’s owed - but are sending email to let me do that to Dad’s email, which he can’t use & I can’t access without verifying via his phone which he’s locked out of. Kafka help me!

• 
  welshbird1971 (@welshbird1971) reported 23 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

• 
  Samuel James stubbs (@Santa_ray90) reported 26 minutes ago from Worthing, England

  @tescomobile is there an issue with Tesco mobile as I currently have “no service”

• 
  Paul Clements (@PaulClements747) reported 33 minutes ago from Worthing, England

  @tescomobile Am I not the only one that realises this is all a con let's inflate the RRP and then bring it down again with the so called Clubcard saving,also Tesco don't have there own network they rely on O2 as a MVNO

• 
  welshbird1971 (@welshbird1971) reported 39 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chatterbox (@chatkins1) reported 5 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Gordo52 (@Gordo5211) reported 5 minutes ago

  @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

• 
  Barbara (@BarbaraSutton15) reported 6 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network

• 
  Ucheykingz (@Ucheykingz) reported 6 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Andrew Perry (@LeonTransaxle) reported 8 minutes ago

  @HeldinEU @bean0509 @tescomobile Voxi works for me, and I can tweet **** like this without it counting in my data allowance.

• 
  Rolling with the 757s (@Skinnymanpfc) reported 12 minutes ago

  @tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.

• 
  Random Jottings of Gildersleeve (@gildy61) reported 12 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Legal Style Blog (@legalstyleblog) reported 15 minutes ago

  @AlexGodofsky @tescomobile I really am open to things having errors; that's life. But the fact that they seem to treat an order being completed without the user going through with it as stochastic is… bad

• 
  BunnyRei (@MaddoxLittle) reported 18 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"

• 
  Sam Parfett (@sam_parfett) reported 21 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap