Tesco Mobile

Tesco Mobile Outage Report in Heanor, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Heanor, Derbyshire, England 12/19/2025 17:15

December 19: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent Tesco Mobile outage reports came from the following cities: Nottingham and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield Phone
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • davesmith199 david smith (@davesmith199) reported from Sutton in Ashfield, England

    @tescomobile Yes its been a problem all day, can't make any calls

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • Helenajanelee Helena Jane (@Helenajanelee) reported from Sutton in Ashfield, England

    @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

  • YoungOndre Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from West Bridgford, England

    Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Joanne76006149 Joanne (@Joanne76006149) reported

    @tescomobile network a little sluggish today

  • douggreen1972 doug green (@douggreen1972) reported

    @tescomobile I would not contract with these guys, they have the worse customer service ever, I bought a phone for my daughter before Christmas which we didn't open which proved to be broken when we opened it on Christmas day. I just got told it was all my problem to fix. Great!

  • ArtsSero seroArts (@ArtsSero) reported

    @tescomobile I have some issues on purchasing from the App Store using my left over money from Tesco mobile. There is an option where you can pay using your mobile money and so I did. After completing my information check it’s says that I have a billing issue and contact advisor.

  • rat_pack_fan Michael Hurt (@rat_pack_fan) reported

    @tescomobile It is in Cov, more on the western side, I’m guessing closer to Birmingham. None in the centre or east of Cov that I can see That page, thanks but I can’t find any info on price for 5g service.

  • Saraurora 🤠 (@Saraurora) reported

    wish id been patient and waited for the one i wanted to go back in stock am i allowed to change my mind about the phone i upgraded to if i think its actually a downgrade @tescomobile pls help me i hate it

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @tescomobile Oh, when I spoke on your chat your customer adviser said you do!

  • RussMcKernan Russell McKernan (@RussMcKernan) reported

    @tescomobile OK so send me another SIM with the money I had on the old one. Btw I am a TESCO customer for my main mobile and all my groceries so let's not escalate this problem. Thanks Jade.

  • LeaB20202 Lea-Anne (@LeaB20202) reported

    @tescomobile I did but they can’t do it as the time has lapsed but I was told another carrier/network may be able to assist via wireless unlocking?

  • NicoleMcD17 just Nicole ☘️✨ (@NicoleMcD17) reported

    @tescomobile hey it won’t let me login the page just won’t load even tho my username and password is correct?

  • darklighthim1 Some Guy called Andrew (@darklighthim1) reported

    @tescomobile The phone was received via Tesco Mobile when I took out a monthly contract. The device works it's just a few software issues with google that are a problem, and the fact if I send my device for repair I will be without a phone.