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Tesco Mobile

Tesco Mobile Outage Report in Heanor, Derbyshire, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Heanor, England

The most recent Tesco Mobile outage reports came from the following cities: Ripley, and Nottingham.

CityProblem TypeReport Time
Ripley Phone 27 days ago
Nottingham Phone 1 month ago
Nottingham Phone 1 month ago
Ripley Phone 3 months ago
Ripley Phone 3 months ago
Nottingham Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • BethRatcliffe2
    Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • Helenajanelee
    Helena Jane (@Helenajanelee) reported from Sutton in Ashfield, England

    @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

  • davesmith199
    david smith (@davesmith199) reported from Sutton in Ashfield, England

    @tescomobile Yes its been a problem all day, can't make any calls

  • YoungOndre
    Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from West Bridgford, England

    Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile yet another broken promise from Tesco, have waited for call from concerns management team after message left yesterday said they ring today… NO CALL NOT A REAL SURPRISED.

  • NikitaJGarner
    Nikita Jane Garner (@NikitaJGarner) reported

    @blisswords @tescomobile I had my gripes with EE but this experience has made them look phenomenal. Thankfully someone in Tesco customer service has cancelled the transfer (which I was told before wasn’t possible) and sent a PAC code. First job tomorrow is get a new sim!

  • IanDickerson
    Ian Dickerson (@IanDickerson) reported

    @tescomobile I live in Alresford. "A phone mast close to me isn't working" as your text says. It's not been working for almost a week. Was promised an update on 6th Jan. Have heard nothing. Please help?

  • donna_skea
    Donna Skea (@donna_skea) reported

    @tescomobile I won’t DM you, as it makes no difference, wastes both our time. An answer here with regards to a timeline for a fix & an explanation of what you are doing would be helpful to me & others. I’ve had no update other than it’s a known fault. We are 11 weeks on.

  • WildyMoor
    SLR 💙🇪🇺💙💙🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WildyMoor) reported

    @NikitaJGarner @tescomobile Can you buy your own phone and go to gift gaff (02). Have been with giffgaff for years, you buy 'goodybags' to suit use. Never any probs. No contract.

  • GemmaCramphorn
    Gemma cramphorn (@GemmaCramphorn) reported

    @tescomobile DO NOT take a mobile contract out with tescos . Rubbish customer care service and they can’t resolve an issue they have caused on the account. Even been a customer for 12 years.

  • jenjynx
    Jenny (@jenjynx) reported

    @tescomobile hi could you help, my phone signal is not working. Phone restarted, removed sim card and inserted again. Nothing! My sim card is fairly new. Any advice? Thanks Ps: my dad's signal is perfect. He's on tesco mobile too.

  • kls254
    KLL254 (@kls254) reported

    @tescomobile shocking company my mum got a new contract with them. and have her a dodgy sim card and said “it was her old phone that was the issue”so she bought a new phone and is still having the same unable to send sms messages. £149.99 they got out of her she’s 69 years old

  • GarfieldTheCa15
    GarfieldTheCat (@GarfieldTheCa15) reported

    @tescomobile I've referred it to the ASA who I'm sure will be in touch with your organisation. In the meantime it's a joke that you cannot yet say what you will be charging in terms of roaming for this summer. I'm a current customer and am holding off renewing *any* of the 4 contracts I have

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile have u reverted back to the “ ignore him he got a problem” approach not just on here but emails direct messages promised phone calls and the worst are there CONCERNS management team showing no concern at all absolutely fuming another wasted day waiting by phone