Tesco Mobile outages and service status in Heanor, England

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

• 
  mel clarke (@Jasperj30Mel) reported 7 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

• 
  david smith (@davesmith199) reported 15 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 17 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  Deb (@DebbeeHorwood) reported 23 minutes ago from West Bridgford, England

  Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 41 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

• 
  Helena Jane (@Helenajanelee) reported 44 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

• 
  Deb Mills (@ddjm) reported 47 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 8 minutes ago

  @tescomobile Your link doesn't work, probably to do with @tescomobile last update. And, what these other channels I haven't tried already?

• 
  Keith hider (@nookiehider) reported 8 minutes ago

  @tescomobile No my wife is on same network shes is ok

• 
  Colette Houlihan (@Colly_wobbles) reported 8 minutes ago

  @tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.

• 
  fabio manetta (@fabiomanetta) reported 9 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Eyeofthebeerholder (@Eyeofthebeerho1) reported 15 minutes ago

  @tescomobile is there a problem with the webchat function??? Won't open a chat.

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 15 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  Ola (@Jajasolu) reported 25 minutes ago

  @tescomobile my SIM card has no signal and no one is responding

• 
  clam (@clam70435692) reported 29 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  David Pacitti (@davidpacitti) reported 30 minutes ago

  @tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?

• 
  Clare Roddison (@CRoddison) reported 33 minutes ago

  @tescomobile if you need a reliable network and have any vulnerable relatives and need to be available I urge you not to use this provider #telcomsombudsman