Tesco Mobile

Tesco Mobile Outage Report in Heanor, Derbyshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Heanor, Derbyshire, England 03/12/2026 09:00

March 12: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent Tesco Mobile outage reports came from the following cities: Ripley and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRipley Phone
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomRipley Phone
United KingdomRipley Phone
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • YoungOndre Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from West Bridgford, England

    Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

  • Helenajanelee Helena Jane (@Helenajanelee) reported from Sutton in Ashfield, England

    @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

  • davesmith199 david smith (@davesmith199) reported from Sutton in Ashfield, England

    @tescomobile Yes its been a problem all day, can't make any calls

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile It would help if u read the impossible situation im having with the sales team. I've been charged for full insurance and the phone sale was blocked by the computer before it even got to the visa credit search at the bank. Im paying for insurance for no phone by the sales team

  • MoonEnvoy ChilliDan (D.Munoz) (@MoonEnvoy) reported

    @tescomobile Shame. I needed a reliable phone for work today and still do, and since you guys already take payments monthly it shouldn't be a problem. So it seems I'll have to look for a new provider elsewhere. How do I go about cancelling my account?

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile I have also got an email confirmation of full tesco phone insurance via email last night of a phone i am not allowed to buy. The various staff are lovely but nobody has a clue what to do to help me buy the phone. I've got the insurance for it but not the phone.

  • gadudman Glenn Dudman (@gadudman) reported

    @tescomobile So you don't provide an acceptable signal,then charge penalty to move

  • Flossrules Louise Hill (@Flossrules) reported

    @tescomobile help! I get no internet when off Wi-Fi (I have 100GB no not a data issue) if I turn off/on it comes back but then drops again! I can’t keep repeating. Driving me mad 😡

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile Nobody has got somebody to help me in store they just guess and their manager on phone guesses & tells me its barclays and thats not resolving anything they shouldn't guess as its sending me on a wild goose chase taking longer to get the actual problem sorted.

  • Lou_M_Young louise young (@Lou_M_Young) reported

    @tescomobile I’ve lost my phone can you help and freeze the sim or something?

  • VinnieLouu Katie (@VinnieLouu) reported

    @TJKenny_ @Gremlimuk @tescomobile Yeah I have, still have the same issues. My partner is on 02, and we’ve started comparing signals in different areas and the data we get

  • Chriscurson Chris Curson (@Chriscurson) reported

    @tescomobile @WhichUK Is there an issue with 4G and 5G on your network at the moment. I constantly lose connection or don’t switch after WiFi

  • JRAnalytics__ JR Analytics (@JRAnalytics__) reported

    @tescomobile absolutely astounded at the horrific service we’ve received. Returned our contract within 14 days as you don’t offer WiFi Calling. Returned the device in the same condition we purchased it in and today you’ve taken £600 out of my account and I cannot pay my rent