Tesco Mobile

Tesco Mobile Outage Report in Heanor, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Heanor, Derbyshire, England 11/25/2025 08:45

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent Tesco Mobile outage reports came from the following cities: Mansfield and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Phone
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomDerby Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • davesmith199 david smith (@davesmith199) reported from Sutton in Ashfield, England

    @tescomobile Yes its been a problem all day, can't make any calls

  • Helenajanelee Helena Jane (@Helenajanelee) reported from Sutton in Ashfield, England

    @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

  • YoungOndre Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • ddjm Deb Mills (@ddjm) reported from Sandiacre, England

    It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from West Bridgford, England

    Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • woodster035 Woodster (@woodster035) reported

    Advice PLEASE @tescomobile sold my mum a contract, her phone never worked properly complained day 3, told her new sim would help etc until she was out of her 30 days return policy. Now they are saying she has phoned a scam call & she has paid £40 on top if contract cont..

  • Alimcelroy Ali (@Alimcelroy) reported

    @tescomobileire I have tried to move number twice on the app and still no response & now paying for x2 mobile phone accounts! Moved to #tescomobile as thought it would be better than @ThreeIreland but basically all telecoms companies offer the same awful level of customer service

  • femmajoster Jemma (@femmajoster) reported

    @tescomobile are we getting compensated for the week of zero signal we had in the m28 area this month? Paying £67 a month for an expensive brick 🥴

  • mrseviltedi IJ (@mrseviltedi) reported

    @tescomobile I spoke to the online help earlier today, there was an issue moving the number due to being old contract to new contract and a new sim is on its way, I never even lost signal on my original sim

  • dunfishin4 Septic Skeptic 🇺🇦 (@dunfishin4) reported

    @tescomobile I did not speak to a manager. The agent I spoke to put me on hold while she spoke to a manager. She then told me that her manager had told her that there would be no investigation as my complaint (mis-selling) related to an incident that happened in a Tesco phone shop

  • CW33ks Cha3 W33ks (@CW33ks) reported

    @cako1986 @tescomobile Only if you help

  • hilowrious Hannah Lowri (@hilowrious) reported

    Anyone else with @tescomobile and without signal for 4 days??

  • marcy990 MDC (@marcy990) reported

    @tescomobile Since entering a sim only account with you, I've been bombarded with daily spam calls from 02 (your network provider )offering an upgrade. Did you sell my details? How did they get them?

  • liebwendel Darren Grimes Mum (@liebwendel) reported

    @tescomobile A scammer has bought a Tesco Mobile phone using my details. I called the helpline and was told they can't do anything about it & I should contact Action Fraud instead! Shoddy behaviour. I'm supposed to run around and resolve a problem your lax security has created!!

  • ChrisCpt7 chrisburnsCPT7 (@ChrisCpt7) reported

    @tescomobile Several attempts?? It was once with a follow up email asking either to give time and dates of availability (which I did) to no follow up or another asking if email was easiest to reach me (again I did an no feedback) 4 weeks of terrible service an still waiting