Tesco Mobile

Tesco Mobile Outage Report in Heanor, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Heanor, Derbyshire, England 12/16/2025 06:30

December 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent Tesco Mobile outage reports came from the following cities: Nottingham and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield Phone
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from West Bridgford, England

    Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

  • YoungOndre Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • davesmith199 david smith (@davesmith199) reported from Sutton in Ashfield, England

    @tescomobile Yes its been a problem all day, can't make any calls

  • ddjm Deb Mills (@ddjm) reported from Sandiacre, England

    It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

  • Helenajanelee Helena Jane (@Helenajanelee) reported from Sutton in Ashfield, England

    @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MelsMadness96 MelsMadness96 (@MelsMadness96) reported

    @tescomobile Oh don’t worry, if your terrible service will allow it I’m going to call in tomorrow, I’m not paying for something you’re failing to provide. I will take this very far since my calls about the service date back to a minimum of last September.

  • bob316uk rob burr (@bob316uk) reported

    @tescomobile I know you your messages is open to everyone that's why I have Twitter on my account it's to prove that I'm not stupid or dumb or idiot everyone knows that I'm to same I'm still angry and fed up the how I've been treated by Tesco's so so no one's has got back to me yet still not

  • bob316uk rob burr (@bob316uk) reported

    @tescomobile Not happy I need a manager or someone in charge of the Tesco's mobile company to give me a call back on 07983 053689 and I'm brave they're Trust because they're not doing as they've been asked I've been a customer for over 10-years and or maybe less this is the worst time

  • bob316uk rob burr (@bob316uk) reported

    @tescomobile Not happy whoever in your company had made me lose my temper and upset me should actually said fix it problem and stop telling me what I can and can't do you've got it understands I've messaged everyone else in his company before but thanks anyway for let me know

  • bob316uk rob burr (@bob316uk) reported

    @tescomobile Why do disabled people have to put up with a problem that's made a mistake by one of your work colleagues and I don't know and they got to pay the price and I want my £43 that was in my account today back into my bank and I won't conversation out of this because

  • NeilHough7 Neil Hough (@NeilHough7) reported

    I have just joined smarty mobile from @tescomobile as they treat customers horrible I should get my new sim for smarty today. @tescomobile with tesco I only had 5000 mins 5000 texts 12 gig internet for £32 a month and half time I was cut off. With smarty I am paying £12 for

  • WinchesterMouse WinchesterMysteryMouse (@WinchesterMouse) reported

    @tescomobile I had to cancel my insurance as I could no longer afford it after becoming homeless and moving into a homeless hostel, so I'm not sure what to do. I'm disabled and on Universal Credit and need a phone to manage these things.

  • stuartay4646 stuart young (@stuartay4646) reported

    @tescomobile Hi Rob, yet again Tesco mobile fail to deliver, after a very helpful, off duty member of staff got through to your inept technical team, we were assured all would be ok by 2030, and guess what? NOTHING… a JOKE

  • stuartay4646 stuart young (@stuartay4646) reported

    @tescomobile could you tell me why after 4 days and 3 visits to your store and 3 attempts to connect, why my new phone STILL isn’t working? Beyond poor service….

  • joeyoeyo2 Joeyoeyo (@joeyoeyo2) reported

    @tescomobile can you follow me please, as a loyal customer 🤝