Tesco Mobile

Tesco Mobile Outage Report in Heanor, Derbyshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Heanor, Derbyshire, England 12/11/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent Tesco Mobile outage reports came from the following cities: Nottingham and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield Phone
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • BethRatcliffe2 Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England

    @tescomobile help@ I can’t make any calls!!

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from West Bridgford, England

    Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

  • Helenajanelee Helena Jane (@Helenajanelee) reported from Sutton in Ashfield, England

    @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

  • davesmith199 david smith (@davesmith199) reported from Sutton in Ashfield, England

    @tescomobile Yes its been a problem all day, can't make any calls

  • YoungOndre Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisowls75 chris (@chrisowls75) reported

    @tescomobile Thanks jade. We have been in touch with the help chat and they said the same. We have 5 contacts on the same account in the same household and 3 of them are working but not mine and 1 other.

  • dairyfreecrew dairyfreecrew (@dairyfreecrew) reported

    @tescomobile Thanks Rob. I'm slightly baffled then. Father-in-law added £10 in Dec. She hardly uses phone except going to eye hospital. She tried to make a call to be picked up from hospital and had no credit. She does not use any apps. She has sight problems so phone is important.

  • j_j_phillips Jeremy Phillips 💙 (@j_j_phillips) reported

    @tescomobile See? No thought to how to solve the problem, offer to pass the matter on to decision-makers or make things easier for customers, especially in THE MIDDLE OF A PANDEMIC. Just the usual "I'm sorry, it can't be done." You're a joke.

  • chrisowls75 chris (@chrisowls75) reported

    @tescomobile Hi jade spoke to an advisor this morning.. the mast is ok the sim is clean. We ordered a 5g card for my daughter they have switched mine and her sim cards off and we will have to wait till they arrive before we get any service. Really disappointed.. I didn't want 5g card.

  • noah27714122 noah (@noah27714122) reported

    @tescomobile Yes the phone is unlocked for all network

  • EggyMemes Colonel Egg (@EggyMemes) reported

    @tescomobile spoke to you guys on Thursday morning about not being able to pay my bill and asking to not have my service suspended as it is important I am able to contact the services I need but I've been cut of, any idea why??

  • carolynbarwick Carolyn Barwick (@carolynbarwick) reported

    @tescomobile my 84 year old mother has been trying all day to increase her tariff so she doesnt get charged for going over!! I cant go round to help her & she either gets cut off or put on hold for half an hour!! #help

  • Jess09745223 Jess (@Jess09745223) reported

    @tescomobile getting an awful lot of scam calls lately. The numbers ringing are very similar to my own. Do you think your database could have been compromised as I’m not the only Tesco customer dealing with this atm

  • chrisowls75 chris (@chrisowls75) reported

    @tescomobile It says it is but when looking on the Internet it says the network is clear

  • Lesley_M_H LMH (@Lesley_M_H) reported

    @tescomobile Yes although O2 map always shows good service, masts are often reported as out & don’t seem to be replaced. Affecting quite a wide area in south London. Given up on waiting for it to be fixed