Tesco Mobile outages and service status in Heanor, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Heanor, England
The most recent Tesco Mobile outage reports came from the following cities: Ripley, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Ripley
|
Phone | 2 months ago |
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Nottingham
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Phone | 2 months ago |
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Nottingham
|
Phone | 2 months ago |
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Ripley
|
Phone | 4 months ago |
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Ripley
|
Phone | 4 months ago |
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Nottingham
|
Phone | 4 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Deb Mills (@ddjm) reported from Sandiacre, EnglandIt’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow
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Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England@CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.
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Beth Ratcliffe (@BethRatcliffe2) reported from Derbyshire, England@tescomobile help@ I can’t make any calls!!
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mel clarke (@Jasperj30Mel) reported from Derbyshire, England@tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31
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david smith (@davesmith199) reported from Sutton in Ashfield, England@tescomobile Yes its been a problem all day, can't make any calls
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Helena Jane (@Helenajanelee) reported from Sutton in Ashfield, England@tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!
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Deb (@DebbeeHorwood) reported from West Bridgford, EnglandSorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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James Glen (@james__glen) reported@tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?
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Paddyh (@PADDYHOWARD) reported@tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.
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username10982 (@username10982) reported@tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.
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Jo Jo (@joannew0112) reported@tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?
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Family Thomas (@FamilyThomas3) reported@tescomobile I don't know what more I can say but my original post. Your operatives were insistent that they could do not more to help
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steven rothwell (@steven_rothwell) reportedCan you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb
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Colette Houlihan (@Colly_wobbles) reported@GitGrumpygit @tescomobile Thank you. I am nearly 70 and a PAYG customer. Am/was with Tesco for 20 years! Can you recommend another provider that won't steal my credit? I'm in Cambridgeshire and the cover is good.
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Saz The Crumb (@PikaSaz) reported@tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?
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1234 (@MissKillikelly) reported@tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!