Tesco Mobile outages and service status in Heanor, England

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

• 
  Helena Jane (@Helenajanelee) reported 13 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

• 
  Deb (@DebbeeHorwood) reported 25 minutes ago from West Bridgford, England

  Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 27 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  Deb Mills (@ddjm) reported 34 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  mel clarke (@Jasperj30Mel) reported 44 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 49 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

• 
  david smith (@davesmith199) reported 49 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 5 minutes ago

  @AlexGodofsky @tescomobile I really am open to things having errors; that's life. But the fact that they seem to treat an order being completed without the user going through with it as stochastic is… bad

• 
  chatterbox (@chatkins1) reported 6 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Sean (@SeanSav31) reported 7 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Rob (@RobertSquirrel1) reported 13 minutes ago

  @tescomobile im trying to add a one off data bundle. Been through the process 4 times today and its still not updated. Can I get some help?

• 
  GiroudGrumps (@GrumpyOldNed) reported 15 minutes ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬

• 
  Mike Dixon (@PnoTuna) reported 24 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  Ann (@English_girl98) reported 24 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  random (@kaye55) reported 27 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  Sylvia Travers (@sylvia_luisa) reported 29 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?