Tesco Mobile outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  Janice Oliver-Prest (@JaniceOliver_) reported 5 minutes ago from Nottinghamshire, England

  @tescomobile I have just joined your network but have had no emails/updates on when I’ll receive my new phone? It’s pretty urgent

• 
  David Dickens (@ItsPlanZ) reported 13 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

• 
  david smith (@davesmith199) reported 18 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

• 
  Gary Steel (@GarySSteel) reported 21 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

• 
  Helena Jane (@Helenajanelee) reported 21 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

• 
  pg🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇳🇺🇦 (@dowlaistwp) reported 45 minutes ago from Nottinghamshire, England

  @tescomobile Sorry for late reply. Had difficulty with adding data and your options did not help . Managed to sort now thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Collier (@Buster115) reported 4 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Mike Evans (@MikeEvstog) reported 6 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Martitta (@MShazzzi) reported 13 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  Fizen (@fizenapp) reported 15 minutes ago

  @_EnglishMon_ @RobertJudd4 @tescomobile Border glitches happen even on Anglesey, Ireland's 50 miles away. A local eSIM would've kept you on the right network.

• 
  lee deeble (@LeeDeeble) reported 15 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Justine (@bean0509) reported 22 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Chris Owen (@cwo1983) reported 24 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman

• 
  Johnny Dowling (@JohnnyDowling10) reported 27 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Jim Hurst (@xLevel) reported 28 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!