Tesco Mobile outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

• 
  david smith (@davesmith199) reported 5 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

• 
  Janice Oliver-Prest (@JaniceOliver_) reported 29 minutes ago from Nottinghamshire, England

  @tescomobile I have just joined your network but have had no emails/updates on when I’ll receive my new phone? It’s pretty urgent

• 
  David Dickens (@ItsPlanZ) reported 30 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

• 
  pg🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇳🇺🇦 (@dowlaistwp) reported 39 minutes ago from Nottinghamshire, England

  @tescomobile Sorry for late reply. Had difficulty with adding data and your options did not help . Managed to sort now thanks

• 
  Gary Steel (@GarySSteel) reported 43 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

• 
  Helena Jane (@Helenajanelee) reported 55 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graeme Paddison (@graemepaddison) reported 6 minutes ago

  @tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?

• 
  Sredna Rapmil (@SrednaRapmil) reported 6 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Ali. Me (@AlisonWagstaff3) reported 7 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 7 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

• 
  picklemonsterg (@picklemonsterG) reported 20 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  colinsmith50 (@colinsmith50) reported 20 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  Andy Whittle (@andy_whitty) reported 23 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  Simon Parry (@sparry951) reported 24 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 25 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  Scott Dixon (@scott_expert) reported 25 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.