Tesco Mobile outages and service status in Sutton in Ashfield, England

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton in Ashfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Sutton in Ashfield, England

Latest outage, problems and issue reports in Sutton in Ashfield and nearby locations:

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  pg🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇳🇺🇦 (@dowlaistwp) reported 3 minutes ago from Nottinghamshire, England

  @tescomobile Sorry for late reply. Had difficulty with adding data and your options did not help . Managed to sort now thanks

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  david smith (@davesmith199) reported 11 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

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  Janice Oliver-Prest (@JaniceOliver_) reported 13 minutes ago from Nottinghamshire, England

  @tescomobile I have just joined your network but have had no emails/updates on when I’ll receive my new phone? It’s pretty urgent

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  Helena Jane (@Helenajanelee) reported 22 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

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  Gary Steel (@GarySSteel) reported 26 minutes ago from Chesterfield, England

  @tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.

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  David Dickens (@ItsPlanZ) reported 30 minutes ago from Chesterfield, England

  @tescomobile why for the past few months has my mobile been having 1 bar signal? Its a stressful nightmare doing anything

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Legal Style Blog (@legalstyleblog) reported 8 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

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  Jennifer James (@Little_Digital) reported 9 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

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  David Hamilton (@hamilton_david) reported 10 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

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  Colette Houlihan (@Colly_wobbles) reported 10 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

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  Johnny Dowling (@JohnnyDowling10) reported 11 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

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  yꙮ (@CompleteSham) reported 14 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

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  loobylou (@loobylambchop) reported 17 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

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  Richard Warwicker (@richardw7890) reported 22 minutes ago

  @tescomobile hello, do you know how long the signal is down for in the PL14 area. We haven’t had signal all week. Thanks

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  Emma Lockhart (@EmmaLockha51775) reported 23 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

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  Aileen Murphy (@AileenMurphy100) reported 25 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have