Tesco Mobile outages and service status in Nottinghamshire, England

Problems in the last 24 hours in Nottinghamshire, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Nottinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Nottinghamshire, England

Latest outage, problems and issue reports in Nottinghamshire and nearby locations:

• 
  Janice Oliver-Prest (@JaniceOliver_) reported 13 minutes ago from Nottinghamshire, England

  @tescomobile I have just joined your network but have had no emails/updates on when I’ll receive my new phone? It’s pretty urgent

• 
  pg🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇳🇺🇦 (@dowlaistwp) reported 18 minutes ago from Nottinghamshire, England

  @tescomobile Sorry for late reply. Had difficulty with adding data and your options did not help . Managed to sort now thanks

• 
  david smith (@davesmith199) reported 56 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

• 
  Helena Jane (@Helenajanelee) reported 56 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 2 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  Jennifer James (@Little_Digital) reported 3 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Antty (@Antty629802) reported 3 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  KJ (@riverofstardust) reported 3 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  Donna Randall (@DonnaRa01238683) reported 5 minutes ago

  @tescomobile going on a cruise in a few months time and can’t afford the @pandocruises internet. How do I know if my phone can take an eSIM? (Sorry if it’s an easy answer-technophobe here) family want to keep in contact to help my anxiety

• 
  Legal Style Blog (@legalstyleblog) reported 7 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Sam Parfett (@sam_parfett) reported 8 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Sarah Hill (@thelovelysarah) reported 9 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Ali. Me (@AlisonWagstaff3) reported 15 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  loobylou (@loobylambchop) reported 16 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling