Tesco Mobile outages and service status in Hawkinge, England

Problems in the last 24 hours in Hawkinge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hawkinge, England

Latest outage, problems and issue reports in Hawkinge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 30 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

• 
  Anthony Reed UK (@AnthonyReedUK) reported 39 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 54 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Kears (@SarahKears) reported 1 minute ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 2 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  TJ👻 (@_T_jpeg_) reported 3 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  TheMrsButcher (@Teldeb) reported 4 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Jordan Abbott (@jordanabbott93) reported 8 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  John Elsworth (@JohnElsworth) reported 9 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  Legal Style Blog (@legalstyleblog) reported 10 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Andy (@Orileyuk1) reported 10 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴

• 
  lee deeble (@LeeDeeble) reported 11 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  L (@_upsides) reported 13 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?