Tesco Mobile Outage Report in Hawkinge, Kent, England

Problems in the last 24 hours in Hawkinge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Hawkinge, England

Latest outage, problems and issue reports in Hawkinge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 11 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 14 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

• 
  Anthony Reed UK (@AnthonyReedUK) reported 17 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Black Country Gifts (@BCGWM) reported 7 minutes ago

  No texts for 10 days and @tescomobile say 'they are busy' and blame network.

• 
  Harjit (@harjybop) reported 8 minutes ago

  @tescomobile Hi can I check what time your team is open until? I know still time to 1800 but phone still not working and I have a feeling it won’t work.

• 
  gemma (@gemmaj45) reported 12 minutes ago

  @tescomobile hi once i have paid off my usage contract for my phone this year, would i then only be paying the credit agreement (ends next year) - if this is the case would my bill go down ?

• 
  Chris Hoskins (@Kryptonliveson) reported 17 minutes ago

  @VodafoneUK it's horrible how this firm treats there customers . No customer service at all . Go with any other supplier personally @tescomobile is so much better .

• 
  alan neilson (@alanneilson) reported 18 minutes ago

  @tescomobile But this was an offer emailed to me about my contract upgrade. If my contract had already ended/renewed I accept I would be out of time but it is due to change in a weeks time. If I wait another week does the offer come back again?What a terrible way to treat customers.

• 
  Nina Boston (@NinaBoston) reported 19 minutes ago

  @tescomobile I'm aware that the repair could be chargeable depending on the issue but this was not the charge to repair it, it was to assess what is wrong with it.

• 
  Black Country Gifts (@BCGWM) reported 19 minutes ago

  50 minutes wasted as @tescomobile ask questions from 3 years ago to 81 year old, then told they can't help as their systems are having problems!

• 
  Accrington RBL (@AccringtonRBL) reported 21 minutes ago

  We got a new branch phone today (same number). Thanks to staff at @tescomobile. Great (in store) service.

• 
  Gema Díaz González (@Syd15_Gema) reported 23 minutes ago

  @tescomobile Tried to top up & encountered an error, I spoke with an agent on live chat and they tried to top up on their end but they couldn’t either. Told me to go to the shop & buy a top up but I’m abroad, so I can’t, what can I do? When will the issue be resolved?

• 
  Glynn Haworth (@GlynnHaworth) reported 23 minutes ago

  @tescomobile Tired of the rubbish network service