Tesco Mobile outages and service status in Hawkinge, England

Problems in the last 24 hours in Hawkinge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hawkinge, England

Latest outage, problems and issue reports in Hawkinge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 30 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 38 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 59 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sian (@SianElin_PT73) reported 4 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 7 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Eleanor Burrell (@Eleanor000001) reported 11 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  cierdh (@steph6_xox) reported 12 minutes ago

  @tescomobile is there a reason why your service is so ****? I’ve been a customer for over 10 years and it’s getting worse and worse less places my 5G works. Why am I paying for it???

• 
  Jules Perks (@mrs_skrep) reported 16 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  chatterbox (@chatkins1) reported 17 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Grumpy Buddhist (@DionHunt67) reported 18 minutes ago

  @tescomobile Yes, started with texting PAC from mobile and got a “technical problems, please try later” message. Tried 5 times, same message.

• 
  Sarah Kears (@SarahKears) reported 20 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  L (@_upsides) reported 21 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  Aileen Murphy (@AileenMurphy100) reported 23 minutes ago

  @tescomobile I just want an email address for customer services.