Tesco Mobile outages and service status in Hawkinge, England

Problems in the last 24 hours in Hawkinge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hawkinge, England

Latest outage, problems and issue reports in Hawkinge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 23 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 37 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 47 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Marks (@paulsmarks) reported 6 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  Chris B (@cbowtrafsol) reported 7 minutes ago

  @tescomobile Private message link still not working, should I just give up with Tesco Mobile, close my existing account and find another provider?

• 
  🌸 Amy Brown 🚀 (@amyb82fluffy) reported 8 minutes ago

  @tescomobile please can someone help!!! Waiting for you to unlock s phone since 2nd Feb! Promised time and time again!!!

• 
  Chris (@geordiechris48) reported 10 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Josh Breckell (@BreckellJosh) reported 10 minutes ago

  @tescomobile hi can I get some help/advice on my upgrade

• 
  dean hannington (@dhannington) reported 15 minutes ago

  @jingsy @tescomobile I’m also having the same problem been fobbed off twice over the phone and instore saying nothing they can do. Only been waiting since last Tuesday

• 
  Brett (@BrettIceDancer) reported 17 minutes ago

  As I have had my old no 15 years I cannot access the NHS HMRC UC eBay it goes on. The only customer service is in South Africa. @tescomobile have caused huge damage by moving PAYG to essentials. Also the app no longer works as it says my number is not a PAYG,

• 
  Sam Horne (@SHN51989) reported 17 minutes ago

  @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

• 
  It’s me! (@bubs_2014) reported 17 minutes ago

  @tescomobile hi I’ve had no signal or data since this morning. Your customer service agent said it was because a mast in my area was down. I am now in a completely different county and still nothing. I am a carer to my mother and need my phone. I can only get wifi. Yesterday I

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 18 minutes ago

  @tescomobile why do you use DPD paid for VIP service to be delivered today and tney have sent it back to you ! They are awful. Every time we had a delivery it goes wrong