Tesco Mobile Outage Report in Hawkinge, Kent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Hawkinge, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (64%)
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Internet (16%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Hawkinge, England
Latest outage, problems and issue reports in Hawkinge and nearby locations:
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Deal, England
@tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information
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Anthony Reed UK
(@AnthonyReedUK) reported
from
Folkestone, England
@tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Marcio Vidal
(@marciovmenezes) reported
Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do? @tescomobile
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cynic
(@shr00mer) reported
@tescomobile companies do their utmost best to protect customer data but they get hacked all the time it's all very worrying
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mandeep bhogal
(@mandeepbhogal12) reported
Seriously @tescomobile what is going on. Your customer service is horrific hey again...... Seriously my customer rights count for nothing???!!!!
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Martin Tromans
(@halesowenman) reported
@jean501 @tescomobile Hmmmm, locked down....I’ll have to turn off the Wi-fi in order to benefit. Nice try though.
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Marcio Vidal
(@marciovmenezes) reported
When I opened the box, wasn't the iPhone 12 and was some "Square Readers" £20-"30 which seems like some payment method device. I raised the question to Chat Online from Tesco mobile website Customer service, so far 45 minutes and no resolution. @tescomobile
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North of the Wall
(@gooutdancing32) reported
@tescomobile I’ve tried to do this a few times but I want to donate it and it won’t let me do it without putting a recipient on with email details. Could you advise how to do it. Crisis are pretty unhelpful and could learn a thing or two from your fantastic customer service
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Baba Sutan Ari Pano
(@luppies1) reported
@tescomobile I called them twice today and have told them. They were emailing someone to reactivate my phone. It hasn't happened and i have no access to my phone or data. Thst is why im not on Twitter telling my story and how i am now a victim of incompetence. I have family care issues
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Mmm
(@Thumbqueen) reported
@tescomobile why have you sent my phone back from repair?!?! And not sent the charger back?!?! Does.the phone ACTUALLY charge?!?! If not, I need a replacement phone because 2 months after buying, that is REALLY BAD SERVICE!!!!!!!!
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MK
(@TheMKN10) reported
@tescomobile Sean when we call, the call disconnects as soon as we select option 1 for payg. The same things happens with the pay monthly option, so we don’t even get to the stage we can go to “all other enquiries”. Is there any other way we can get help please?
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Tash
(@NJC_1990) reported
@tescomobile hi, I have recently picked up a Tesco mobile SIM and was supposed to have my number transferred by 6pm today. This hasn't happened, despite it being lost from my previous SIM. Nobody can now call me because, well, no number? Please help!