Tesco Mobile outages and service status in Hawkinge, England

Problems in the last 24 hours in Hawkinge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hawkinge, England

Latest outage, problems and issue reports in Hawkinge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 28 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 35 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

• 
  Anthony Reed UK (@AnthonyReedUK) reported 54 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melvyn Buckton (@BucktonMel91596) reported 4 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

• 
  Pete Carroll (@pcarrollmusic1) reported 11 minutes ago

  @tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.

• 
  Melvin J Bragg (@MelvinJBragg) reported 13 minutes ago

  @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...

• 
  fabio manetta (@fabiomanetta) reported 20 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 20 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 23 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 25 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

• 
  Theresa Bevan (@1pennysweet) reported 28 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 30 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  UK_Grumble (@UK_Grumble) reported 31 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋