Tesco Mobile outages and service status in Hawkinge, England

Problems in the last 24 hours in Hawkinge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hawkinge, England

Latest outage, problems and issue reports in Hawkinge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 14 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

• 
  Anthony Reed UK (@AnthonyReedUK) reported 31 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 58 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett (@BrettIceDancer) reported 53 seconds ago

  As I have had my old no 15 years I cannot access the NHS HMRC UC eBay it goes on. The only customer service is in South Africa. @tescomobile have caused huge damage by moving PAYG to essentials. Also the app no longer works as it says my number is not a PAYG,

• 
  Smooth211 (@Smooth2111) reported 4 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  David Pacitti (@davidpacitti) reported 7 minutes ago

  @tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?

• 
  picklemonsterg (@picklemonsterG) reported 15 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  Dan (@danpowelldjp) reported 27 minutes ago

  @tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?

• 
  picklemonsterg (@picklemonsterG) reported 30 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  steven rothwell (@steven_rothwell) reported 31 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  lisa restorick (@leggylisa72) reported 34 minutes ago

  @tescomobile Can you please help with an issue I have. I was due to receive a new phone yesterday but as yet have not received it . Is there a problem with this order ?The funds have been taken from my account for the first payment .

• 
  North & Midlands Racing Club (@NorthRacingClub) reported 35 minutes ago

  @tescomobile hi struggling to use online chat for last 2 days with a technical issue! Please advise how I can sort my issue?

• 
  Phil 〓〓 (@Kryfold_Sky) reported 35 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile