Tesco Mobile outages and service status in Hawkinge, England

Problems in the last 24 hours in Hawkinge, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hawkinge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hawkinge, England

Latest outage, problems and issue reports in Hawkinge and nearby locations:

• 
  Anthony Reed UK (@AnthonyReedUK) reported 24 minutes ago from Folkestone, England

  @tescomobile Unhelpful I store staff. No idea how long a phone will take to be fixed, no temporary loan of phone. How can people function without their phone in this day and age come on #tesco sort it out give some proper customer service please.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 37 minutes ago from Folkestone, England

  @tescomobile Dear Tesco your store manager showed me the process on his Pc yesterday and adnittted to no there is no mention of excess payment when a customer signs up. This is wrong. Yesterday a customer services advisor said you may waive the excess fee can you confirm this the case.

• 
  Anthony Reed UK (@AnthonyReedUK) reported 55 minutes ago from Deal, England

  @tescomobile I spent 90mins talking to them yesterday and they told me it was #tesco policy not to talk about T&cs while selling the phones. I was sold an insurance policy that I would never entered into if I had the correct information

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smooth211 (@Smooth2111) reported 2 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Zelda Hansen (@Zeldahansen) reported 7 minutes ago

  @EE @ee I have already called them once and now I have to call them again @tescomobile customer service far superior which is why I have moved my other contracts over to them

• 
  Trish Reade (@TrishReade) reported 8 minutes ago

  @tescomobile Whoever made your recent advert needs to think again. Its awful. No context and quite revolting.

• 
  Simon Hawley (@Simon_Hawley) reported 9 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  Paul Marks (@paulsmarks) reported 9 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  Adrian Turton (@BroTurton) reported 10 minutes ago

  @bt_uk I have talked to your team, everything is good from your side, so thank you for reaching out. The problem is that of @tescomobile has my number, but put it as Pay as you Go.

• 
  steven rothwell (@steven_rothwell) reported 11 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  ☆ (@house123__) reported 21 minutes ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  Happy Moog 💙🍎 (@HappyMoog) reported 21 minutes ago

  @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

• 
  Michelle (@Michell78492363) reported 24 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company