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Tesco Mobile outages and service status in Derby, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

  • YoungOndre
    Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • ddjm
    Deb Mills (@ddjm) reported from Sandiacre, England

    It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

  • michaeltruefitt
    Michael Truefitt (@michaeltruefitt) reported from Loughborough, England

    @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • noelphillips211
    Noel Phillips (@noelphillips211) reported

    @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

  • Lynzyhope
    Lynzy 🌻 (@Lynzyhope) reported

    @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

  • kiripalmer_97
    Kiri Palmer (@kiripalmer_97) reported

    @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • mydogisafreak
    Gracie🐦 (@mydogisafreak) reported

    @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @tescomobile @financialombuds Why should I pay £40 a month for no service?! Totally unacceptable! And like I said, it’s been over 2 months now! Tesco said, there’s no issues, well there is! I have enough evidence on phone to prove it!

  • CuddlerDuck
    Blaximus Longwood (@CuddlerDuck) reported

    @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

  • SallyF100
    Sally F 💙 (@SallyF100) reported

    @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

  • GinintheCity
    Ginny (@GinintheCity) reported

    @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

  • Rachel914481091
    jess rach x (@Rachel914481091) reported

    Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?