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Tesco Mobile

Tesco Mobile outages and service status in Derby, England

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • michaeltruefitt
    Michael Truefitt (@michaeltruefitt) reported from Loughborough, England

    @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

  • YoungOndre
    Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

  • ddjm
    Deb Mills (@ddjm) reported from Sandiacre, England

    It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

  • DrGladimir
    Gladimir (@DrGladimir) reported

    @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

  • ChefConsultant
    Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported

    @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

  • custardwarrior
    Aaron hassan (@custardwarrior) reported

    FFS @tescomobile lovely day no rain no cloud no snow no hail nothing and can hardly get online again seriously how can you make claims like provided by 02 with 99% coverage when it doesn't work in the middle of a town

  • trucker_euro
    EuroTrucker (@trucker_euro) reported

    @tescomobile I would like to cancel my sim please

  • PikaSaz
    Saz The Crumb (@PikaSaz) reported

    @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

  • CarlMalkin6
    Carl Malkin 💙 (@CarlMalkin6) reported

    @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

  • DSuggers
    DS (@DSuggers) reported

    @tescomobile Im try to get wifi calling to work, I can't find any help on your website. I have a Samsung A32 and I have enabled VoLTE which I understand is what I enable but nothing. Do I need to do something else.

  • saucyjack73
    Snort Of Derision (@saucyjack73) reported

    @tescomobile now my calls are disconnected. Wtf

  • WeeLeeMcD
    Bully in the alley 🍻 (@WeeLeeMcD) reported

    @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.