Tesco Mobile outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Emma Jones (@emmajones2324) reported 5 minutes ago from Burton upon Trent, England

  @tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

• 
  Michael Truefitt (@michaeltruefitt) reported 7 minutes ago from Loughborough, England

  @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

• 
  Deb Mills (@ddjm) reported 28 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Emma Jones (@emmajones2324) reported 49 minutes ago from Burton upon Trent, England

  @tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 49 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sredna Rapmil (@SrednaRapmil) reported 1 minute ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  Sarah Kears (@SarahKears) reported 3 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  Random Jottings of Gildersleeve (@gildy61) reported 9 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Legal Style Blog (@legalstyleblog) reported 10 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  kathleen dobbs (@kathleendobbs6) reported 10 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Gladimir (@DrGladimir) reported 11 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Victoria Ogonna (@vikkyug2016) reported 12 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  yꙮ (@CompleteSham) reported 14 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  Snort Of Derision (@saucyjack73) reported 15 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday

• 
  montyniblet (@montyniblet) reported 17 minutes ago

  @tescomobile Signal back on today but still lost 8 days in last month. TN56HN account 808724