Tesco Mobile outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Michael Truefitt (@michaeltruefitt) reported 4 minutes ago from Loughborough, England

  @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

• 
  Deb Mills (@ddjm) reported 12 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Emma Jones (@emmajones2324) reported 23 minutes ago from Burton upon Trent, England

  @tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

• 
  Emma Jones (@emmajones2324) reported 24 minutes ago from Burton upon Trent, England

  @tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 27 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 5 minutes ago

  @AlexGodofsky @tescomobile It was genuinely quite insulting for them to be so resistant to taking my money, and then taking it only once I decided I didn't want their service.

• 
  Maly (@MARnHAR) reported 6 minutes ago

  @tescomobile really SUCKS

• 
  Richard (@Richardlewis31) reported 8 minutes ago

  @tescomobile @tescomobile this still isn’t sorted. Talk about the worst customer service I’ve experienced

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 9 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Legal Style Blog (@legalstyleblog) reported 9 minutes ago

  The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

• 
  Kiri Palmer (@kiripalmer_97) reported 13 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  Alison Turner (@charliebarley) reported 13 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  kathleen dobbs (@kathleendobbs6) reported 13 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Gracie🐦 (@mydogisafreak) reported 14 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Simon (@simondukamp) reported 16 minutes ago

  It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.