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Tesco Mobile

Tesco Mobile outages and service status in Derby, England

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Derby, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Tesco Mobile

Tesco Mobile is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

  • YoungOndre
    Ondre Young 💙 🇪🇺 (@YoungOndre) reported from Sandiacre, England

    @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

  • emmajones2324
    Emma Jones (@emmajones2324) reported from Burton upon Trent, England

    @tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

  • ddjm
    Deb Mills (@ddjm) reported from Sandiacre, England

    It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

  • michaeltruefitt
    Michael Truefitt (@michaeltruefitt) reported from Loughborough, England

    @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Bella_Ciao_Free
    Bella Ciao (@Bella_Ciao_Free) reported

    @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

  • LeonTransaxle
    Andrew Perry (@LeonTransaxle) reported

    @HeldinEU @bean0509 @tescomobile Voxi works for me, and I can tweet **** like this without it counting in my data allowance.

  • chatkins1
    chatterbox (@chatkins1) reported

    @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

  • Headonamission
    Lesley (@Headonamission) reported

    @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

  • izzymotogp
    𝖎𝖟𝖟𝖞 (@izzymotogp) reported

    @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

  • Terry32x
    T (@Terry32x) reported

    @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

  • ChefConsultant
    Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported

    @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

  • andytoon30
    andrew anthoney ⚫️⚪️ (@andytoon30) reported

    @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

  • weeveebee
    A squirrel in a bunnet (@weeveebee) reported

    @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

  • legalstyleblog
    Legal Style Blog (@legalstyleblog) reported

    @AlexGodofsky @tescomobile It was genuinely quite insulting for them to be so resistant to taking my money, and then taking it only once I decided I didn't want their service.