Tesco Mobile outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Emma Jones (@emmajones2324) reported 15 minutes ago from Burton upon Trent, England

  @tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

• 
  Deb Mills (@ddjm) reported 15 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Michael Truefitt (@michaeltruefitt) reported 21 minutes ago from Loughborough, England

  @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

• 
  Emma Jones (@emmajones2324) reported 49 minutes ago from Burton upon Trent, England

  @tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 58 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 5 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Melissa ✨ (@WimblyDonnerxo) reported 6 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Colette Houlihan (@Colly_wobbles) reported 9 minutes ago

  @tescomobile You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card. !! Is this a FRAUDULENT site or supported by tesco mobile???

• 
  Mike W (@tete_blanche) reported 9 minutes ago

  @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

• 
  RustyRover852 (@RustyRover852) reported 10 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Michelle (@Michell78492363) reported 12 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 16 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  ☆ (@house123__) reported 17 minutes ago

  @tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?

• 
  Paul Marks (@paulsmarks) reported 18 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  Richard (@Richardlewis31) reported 22 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!