Tesco Mobile outages and service status in Derby, England

Problems in the last 24 hours in Derby, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Derby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 3 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

• 
  Emma Jones (@emmajones2324) reported 12 minutes ago from Burton upon Trent, England

  @tescomobile Oh and for pudding trifle or cheesecake then maybe a lie down #foodcoma #TescoMobileTreats

• 
  Deb Mills (@ddjm) reported 32 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Michael Truefitt (@michaeltruefitt) reported 33 minutes ago from Loughborough, England

  @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

• 
  Emma Jones (@emmajones2324) reported 45 minutes ago from Burton upon Trent, England

  @tescomobile Blank video tapes I think is the worst gift I ever had 😬 #TescoMobileTreats

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Axford 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrewaxfordgb) reported 5 minutes ago

  Hey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile

• 
  Fizen (@fizenapp) reported 10 minutes ago

  @RobertJudd4 @tescomobile Border cells drift is common near coasts, a local eSIM with a fixed network avoids the surprise charges entirely. Glad Tesco credited you.

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 11 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Legal Style Blog (@legalstyleblog) reported 13 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Ann (@English_girl98) reported 19 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Philip Ian Butler (@moodleprof) reported 20 minutes ago

  @tescomobile I paid £5 as suggested by one of your customer service advisers, but when I tried to login it said no balance so I was advised to top up another £10?

• 
  KJ (@riverofstardust) reported 22 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  becky🌻 (@beckykk_) reported 25 minutes ago

  @tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?

• 
  Aileen Murphy (@AileenMurphy100) reported 25 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have

• 
  Andy (@Orileyuk1) reported 25 minutes ago

  @BarbaraSutton15 @tescomobile They couldn’t fix a mast where we live , took 3 months before we could make a call longer than 3 minutes.or not get cut off . When we phoned Tesco O2 , the woman said try another company 🥴