Tesco Mobile outages and service status in Loughborough, England

Problems in the last 24 hours in Loughborough, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Loughborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Loughborough, England

Latest outage, problems and issue reports in Loughborough and nearby locations:

• 
  Michael Truefitt (@michaeltruefitt) reported 5 minutes ago from Loughborough, England

  @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

• 
  Simon Parry (@sparry951) reported 21 minutes ago from Leicestershire, England

  @tescomobile Trying to log on to look at upgrades as my phone is now dying and won't charge much. Cant remember password so asked for new one but not received email or text with new password Can you help?

• 
  Deb Mills (@ddjm) reported 27 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Clare Watson-Spence (@Watto_Clare) reported 35 minutes ago from Coalville, England

  Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 40 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

• 
  Deb (@DebbeeHorwood) reported 43 minutes ago from West Bridgford, England

  Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

• 
  Bhavandeep Mann (@Bhavandeep_96) reported 59 minutes ago from Leicestershire, England

  @tescomobile is there network issues, mine and my mums phones is having issues?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  picklemonsterg (@picklemonsterG) reported 4 minutes ago

  @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

• 
  jess rach x (@Rachel914481091) reported 6 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  Marie Hobson (@MarieHobson) reported 7 minutes ago

  @tescomobile Sent you a DM. The private message link doesn't work

• 
  kathleen dobbs (@kathleendobbs6) reported 7 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Saramarakookanara 💚 (@saragoodson59) reported 8 minutes ago

  @tescomobile please can you help with a billing issue?

• 
  Aaron hassan (@custardwarrior) reported 12 minutes ago

  @tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area

• 
  Sredna Rapmil (@SrednaRapmil) reported 13 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 15 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  montyniblet (@montyniblet) reported 20 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Noel Phillips (@noelphillips211) reported 22 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.