Tesco Mobile outages and service status in Cuckfield, England

Problems in the last 24 hours in Cuckfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cuckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Cuckfield, England

Latest outage, problems and issue reports in Cuckfield and nearby locations:

• 
  welshbird1971 (@welshbird1971) reported 10 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

• 
  dblckmn (@dblckmn) reported 15 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  welshbird1971 (@welshbird1971) reported 55 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  Richard Merry (@Luca4) reported 55 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Varney (@silveryk) reported 1 minute ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

• 
  DJ (@royaloctopus_) reported 3 minutes ago

  @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

• 
  Ali. Me (@AlisonWagstaff3) reported 7 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 9 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Ali. Me (@AlisonWagstaff3) reported 10 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Sam Horne (@SHN51989) reported 10 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

• 
  A squirrel in a bunnet (@weeveebee) reported 12 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  Stephen Cawdron (@Cawdrons) reported 15 minutes ago

  @tescomobile I have been trying to arrange for a new iphone 17 to be exchanged using your customer services in South Africa. The service is absolutely terrible. I’ve been cut off twice by them just because my questions have gone off script. Please can somebody contact me asap

• 
  gillian mary (@gillianwyatt601) reported 19 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

• 
  Sally F 💙 (@SallyF100) reported 21 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??