Tesco Mobile outages and service status in Cuckfield, England

Problems in the last 24 hours in Cuckfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cuckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Cuckfield, England

Latest outage, problems and issue reports in Cuckfield and nearby locations:

• 
  Richard Merry (@Luca4) reported 1 minute ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

• 
  welshbird1971 (@welshbird1971) reported 16 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  dblckmn (@dblckmn) reported 48 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  welshbird1971 (@welshbird1971) reported 51 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theresa Bevan (@1pennysweet) reported 8 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  A squirrel in a bunnet (@weeveebee) reported 9 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  Gracie🐦 (@mydogisafreak) reported 9 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 11 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

• 
  Noel Phillips (@noelphillips211) reported 13 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  Blaximus Longwood (@CuddlerDuck) reported 14 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  Smooth211 (@Smooth2111) reported 16 minutes ago

  @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

• 
  picklemonsterg (@picklemonsterG) reported 16 minutes ago

  Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!

• 
  Kiri Palmer (@kiripalmer_97) reported 19 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  paisley jambo (@liz_c177) reported 19 minutes ago

  @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help