Tesco Mobile

Tesco Mobile Outage Report in Cuckfield, West Sussex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cuckfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cuckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cuckfield, West Sussex, England 12/13/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cuckfield, England

Latest outage, problems and issue reports in Cuckfield and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DRBAstro David Beauchamp (@DRBAstro) reported

    @tescomobile Thanks for the advice. Just spent 25 mins to be told that the dep't I need doesn't work weekends. So not getting sorted till Mon...possibly. Hardly impressive customer service.

  • ChezBlosSakura CherryBlossom (@ChezBlosSakura) reported

    @tescomobile Thank you, just turned out my slot for the sim card itself was ***** from when I had gotten the sim nearly 2 years ago! Hopefully the issue won't happen again if it does I'll have to look at getting a replacement. Thanks for your help Rob! -Sakura

  • jaymee_91 Ja'mie (@jaymee_91) reported

    @tescomobile can some one help me I have no mobile data or phone signal I can’t ring out or nothing!

  • grandmar11143 KayRowe (@grandmar11143) reported

    @tescomobile I was reluctant to get another Tesco phone on 0² as I've been without a signal at home on my current one for 3 years. However I was persuaded, and after half a day of trying to set up the brand new phone (and new Sim) I still don't have a signal. I am so frustrated!

  • MhairiHodge Mhairi Hodge (@MhairiHodge) reported

    @tescomobile I tried, and it wouldn’t work as I have no access to the phone. The person was very unhelpful. I just managed to do it as a guest. No help, the mobile is in a care home, and we have no access to this. And nursing staff text my personal number when it needs topped up

  • ZODIDOG KIMBERS (@ZODIDOG) reported

    Month 3 of trying to top up the phone I bought for my Mam who is in a care home with #dementia . I do not have easy access to the phone because of #covid visiting rules in the home. Yet again another ordeal🙄 @tescomobile automated service initially tells me unable to process1/2

  • Sue76714257 Sue (@Sue76714257) reported

    @tescomobile is you service not working. Trying to send text messages getting error 69.

  • Nikmcg8 nikmcg7 (@Nikmcg8) reported

    @tescomobile why do you offer a 24 month usage contract with a 36month handset contract if you can’t change your usage after 24months? Oh you can change it if you want it to go up but not down? So really you don’t offer a 24month usage contract in actual fact it’s 36months!

  • yeojinthew0rld BBIBBI🍓 (@yeojinthew0rld) reported

    @tescomobile my wifi is down so i’m using data but the app is not working so i can’t check how much i have left

  • hovis21 Tom Wright (@hovis21) reported

    @tescomobile hi there. Got a quick question to help out my octogenarian dad who's a customer of yours. He has a pay as you go phone with you but wants a new one. He can't get the sim out of the old phone. If he buys a new phone from you, can you transfer his number to a new sim?