Tesco Mobile

Tesco Mobile Outage Report in Cuckfield, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Cuckfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cuckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Cuckfield, West Sussex, England 01/11/2026 11:30

January 11: Problems at Tesco Mobile

Tesco Mobile is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Cuckfield, England

Latest outage, problems and issue reports in Cuckfield and nearby locations:

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • demonworm101 Demonworm (@demonworm101) reported

    @tescomobile I do keep checking but there’s never any stock…yet I get emails saying you have them. Is it not illegal to advertise items that you don’t actually have? When I’ve chatted with online help they can’t help at all with any idea of availability and can’t say when you last had them.

  • JenniKeer 🌿🌸Jenni Keer🌸🌿 (@JenniKeer) reported

    @tescomobile I've had no phone signal since yesterday. Can not send or receive texts or phone calls. Just me? Or a problem with the network?

  • Sharond_01 Sharon Donnelly (@Sharond_01) reported

    @tescomobile I have just seen I’ve had £10 taken from my account for a mobile too up. I transferred that number from Tesco in the summer. Please can you help? Online chat not working on website.

  • susanmscurr susan m scurr (@susanmscurr) reported

    @tescomobile Hi daughters phone same network also problems . I mentioned about the sun but Tesco staff didn’t seem interested .

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile Voucher I got a text saying my rocket pack went on but when I go on the app it's not updated and not working

  • susanmscurr susan m scurr (@susanmscurr) reported

    @tescomobile Not feeling the power Tesco mobile! 4 g so slow full signal and 4 g . Not getting all my texts or being able to send messages Popped in to local store who said I’m not the only one who reported this issue, checked the net work which says no issues .

  • jornyforjisung neeeeve (@jornyforjisung) reported

    @tescomobile My dad switched from a TESCO Pay As You Go to a TESCO Contract Sim. He did SWAP to keep his Old number but didn't wait until the SIM lost signal to swap to new sim. The Old SIM is still working we've just put it back in and texts are coming. Should we try SWAP again?

  • HMadison8 Harry Madison (@HMadison8) reported

    @tescomobile I bought a phone from Tesco mobile. I was assured it was unlocked even after asking the assistant twice. But no, instead the birthday present was ruined. Is this what constitutes customer service nowadays? Lying to the customer to make a sale?

  • 5implecreatures lucie🍁 (@5implecreatures) reported

    @tescomobile why have I had a crap signal for 3 days no one can call or text me n I can’t call or text anyone.

  • JenniKeer 🌿🌸Jenni Keer🌸🌿 (@JenniKeer) reported

    @tescomobile Hmmm... Says the area can get busy but not that there is no signal