Tesco Mobile outages and service status in Cuckfield, England

Problems in the last 24 hours in Cuckfield, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cuckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Cuckfield, England

Latest outage, problems and issue reports in Cuckfield and nearby locations:

• 
  dblckmn (@dblckmn) reported 4 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  welshbird1971 (@welshbird1971) reported 7 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  welshbird1971 (@welshbird1971) reported 14 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

• 
  Richard Merry (@Luca4) reported 54 minutes ago from East Grinstead, England

  @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ken Clark (@clarkiesball) reported 18 seconds ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Sam Parfett (@sam_parfett) reported 1 minute ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 3 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  L (@_upsides) reported 4 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  lee deeble (@LeeDeeble) reported 5 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Mike Hadley (@Baggypilot) reported 5 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Kiri Palmer (@kiripalmer_97) reported 6 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  Snort Of Derision (@saucyjack73) reported 7 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday

• 
  Bella Ciao (@Bella_Ciao_Free) reported 8 minutes ago

  @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

• 
  Ali. Me (@AlisonWagstaff3) reported 10 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous