Tesco Mobile outages and service status in Cuckfield, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Cuckfield, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Cuckfield, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Cuckfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cuckfield, England
The most recent Tesco Mobile outage reports came from the following cities: Horsham, and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham
|
Phone | 2 months ago |
|
Crawley
|
Internet | 2 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Cuckfield, England
Latest outage, problems and issue reports in Cuckfield and nearby locations:
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Richard Merry (@Luca4) reported from East Grinstead, England@tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"
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welshbird1971 (@welshbird1971) reported from Horsham, England@tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time
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welshbird1971 (@welshbird1971) reported from Horsham, England@tescomobile what is your customer service telephone number please? It's not clear to me on your website
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dblckmn (@dblckmn) reported from Gatwick, England@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Chris (@geordiechris48) reported@tescomobile I have a pay monthly sim and want to temporarily forward my calls to another number, however it seems that I am unable to do that as when I try to do it in my phone settings it’s doesn’t work. Do you not allow diverting to a different number on your network?
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Colette Houlihan (@Colly_wobbles) reported@tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.
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dean hannington (@dhannington) reported@tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin
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Amanda Martin (@AmandaKMartin) reported@tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.
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Chris B (@cbowtrafsol) reported@tescomobile Private message link still not working, should I just give up with Tesco Mobile, close my existing account and find another provider?
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Maddy🤙 (@22_maddy_08) reported@tescomobile hello, I’ve stuck my new sim in my new phone (sim only colleague super deal) & the sim shows no service. It still shows no service when I put it in my old phone that’s on the same Tesco super colleague deal.
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Noel Phillips (@noelphillips211) reported@tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.
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Simon Parry (@sparry951) reported@tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?
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Jan Cavelle (@jancavelle) reported@tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!