Tesco Mobile outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

Tesco Mobile signals over the past 24 hours, with local activity from Chertsey, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Rachel (@quinsgirl71) reported 27 seconds ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

• 
  Stuart Orr (@stuantor) reported 56 seconds ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  I Confess I'm a Geek (@iconfessimageek) reported 2 minutes ago from Maidenhead, England

  @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

• 
  Toby🇬🇧🍊 (@berringer1889) reported 3 minutes ago from Spelthorne District, England

  @tescomobile have had no service for hours now can u shed some light on this please

• 
  Faz (@SuzetteFarrier) reported 7 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Rachel (@quinsgirl71) reported 13 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  Alan Henderson (@AlanHen50982372) reported 27 minutes ago from Maidenhead, England

  @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

• 
  Toby🇬🇧🍊 (@berringer1889) reported 32 minutes ago from Spelthorne District, England

  @tescomobile still no service can someone let me know why

• 
  Luke Franklin🌹 (@laf713) reported 37 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford train station??

• 
  Andy Gallagher (@Gallagher1Andy) reported 39 minutes ago from Hillingdon, England

  @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 40 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

• 
  Andy Gallagher (@Gallagher1Andy) reported 40 minutes ago from Hillingdon, England

  @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

• 
  ronald caudy (@RonaldCaudy) reported 42 minutes ago from Hillingdon, England

  @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

• 
  Faz (@SuzetteFarrier) reported 46 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  William Cody Winter⚜ (@wwinter86) reported 49 minutes ago from Hounslow, England

  @tescomobile any plans to support eSims yet?

• 
  Luke Franklin🌹 (@laf713) reported 57 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Owen (@cwo1983) reported 3 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman

• 
  Melvyn Buckton (@BucktonMel91596) reported 5 minutes ago

  @tescomobile Practically every day somebody complains about Tesco mobile on here. No other Company gets such complaints. Every day you are made to look bad it is not in your interest for this to be happening do not accept complaints on x.

• 
  sanguine_kodiak (@sanguine_kodiak) reported 5 minutes ago

  @SBarrettBar @Baronbigbucks @tescomobile I suspect you've already tried but for what it's worth its PAC followed by your birth date eg PAC DDMMYY to 65075. Sometimes authentication fails which needs tech support if the web portal doesn't allow PAC requests.

• 
  Shaun Reviewer (@ReviewShau42660) reported 8 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  Lynda Hayes (@Lyndahayes) reported 12 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  Philip Ian Butler (@moodleprof) reported 13 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳

• 
  Les Twigg (@LesTwigg) reported 17 minutes ago

  @SBarrettBar @tescomobile I had a similar problem with Three. Sent a message to the text number and replied wanting my date of birth, which I had never given them. After days of hassle, someone rang from head office "just put any date in as we don't have yours on file"! Never as simple as they claim.

• 
  chatterbox (@chatkins1) reported 20 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  David Walsh (@DavidWa57433939) reported 22 minutes ago

  @tescomobile Went with Vodafone after. The manner of the Tesco mobile staff in the Wexford Town and New Ross stores was disgraceful. Ye have lost a loyal customer.

• 
  🇮🇪 Tisme (@ClionaQ) reported 24 minutes ago

  @Djq1971 @tescomobile I'm with them 10plus years at 15e a month and the customer service has always been excellent 4 phones in the family with them

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