Tesco Mobile Outage Report in Chertsey, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (44%)
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Total Blackout (28%)
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Internet (23%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London, Epsom, Surbiton and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Epsom |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Surbiton |
Phone | |
| Uxbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Julyan
(@rosewhite0425) reported
@tescomobile my new month of data started today and its already used half of it when my phone wasn't on .this has happened to sons phone too on same account have you got some technical problems ?
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Mason
(@masonjandrews) reported
.@O2 @tescomobile recipients are reporting that my outgoing voice is incredibly quiet on phone calls, is this an issue on your end? thanks.
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jane
(@fishfishfish91) reported
@tescomobile, Ive had 2 lengthy webchats and made a complaint (it was closed before being resolved) with you about the fact I have really bad signal at my new house. I have 4 contracts with you and really need you to help me out here! What can I do other than rubbing my SIM card?
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Larakine
(@Larakine) reported
Hi @tescomobile. Tech support needed pls! Moved from EE & ported old number. Sent PAC code a week ago & started using my new SIM Friday. I receive calls to my old number but can't make any outgoing calls. SMS messages are being sent from the new number. Help!
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Penguinflight
(@_Penguinflight) reported
@tescomobile Yes. It took two payments in the same twenty four hours right after being set up with a primary starting amount. It didn't help that I'm using Rocket Packs so just wanted the extra credit for the unforeseen... Have now disabled auto-top-up.
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natalie storey
(@NatalieStorey7) reported
@tescomobile are you having tech issues? All my contracts numbers are saying number not recognised when we phone them and we also can’t send texts but can receive them and use I message
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Captain Peter Quinn and the 2 Cats
(@peter1978) reported
@tescomobile i normally pay around the 20th, because thats then i get UC, ill try calling in the morning and explaining properly and the fact iove been with you for more than 5 years and this is one of the very few times iive had problems. your website your responsibility
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Alistair Ratcliffe
(@AlistairRatcli4) reported
@tescomobile could someone explain why I cannot pay my phone off with my club card vouchers because no-one in your customer services department can...
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Edwardine
(@EdwardineMcSwe1) reported
@willmurphy29 @tescomobile Similar Customer Service issues with the refunds they owe to customers. Unbelievably they are not issuing the refunds through Tesco stores only through Payzone agents however the bar code they sent with the email advising how much you were overcharged doesn't scan so no refund
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Ally
(@Pandapops76) reported
@tescomobile I can’t get through to speak to someone to speak about my phone contract. My contract ended last month and I’m still being charged for my phone. Could I please speak to customer service since I can’t get through on the phone