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Tesco Mobile

Tesco Mobile outages and service status in Chertsey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Chertsey, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Tesco Mobile

Tesco Mobile is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chertsey, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, Woking, Staines, Uxbridge, Maidenhead, and Kingston upon Thames.

CityProblem TypeReport Time
Guildford Internet 27 days ago
Woking Phone 1 month ago
Staines Phone 2 months ago
Uxbridge Internet 2 months ago
Maidenhead Phone 2 months ago
Kingston upon Thames Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • iconfessimageek
    I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • wwinter86
    William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • AlanHen50982372
    Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • RonaldCaudy
    ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Chiners_68
    Mark Chinery (@Chiners_68) reported

    @tescomobile why do you not support number sharing for Apple Watches? I’m going to have to move to another provider who supports this who’s is a pain.

  • ChjaQuinn
    Chiara Quinn MBCI (@ChjaQuinn) reported

    @tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

  • tete_blanche
    Mike W (@tete_blanche) reported

    @tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store

  • J6024511744040
    J (@J6024511744040) reported

    @tescomobile your webchat never seems to work...i need an email address for customer service

  • Jajasolu
    Ola (@Jajasolu) reported

    @tescomobile my SIM card has no signal and no one is responding

  • neily_boy72
    Neil Hastie (@neily_boy72) reported

    @O2 @tescomobile 1 Bar and been like this for last 5 years, when will you upgrade the signal in EH21 8RD 😩😩😩

  • Zeldahansen
    Zelda Hansen (@Zeldahansen) reported

    @EE @ee I have already called them once and now I have to call them again @tescomobile customer service far superior which is why I have moved my other contracts over to them

  • SonnyGiffen
    Roy McKeag (@SonnyGiffen) reported

    @tescomobile I have a Samsung S20 and would like WiFi calling activated as I have no phone signal at home. The activation option does not exist on my phone. I believe Tesco have to activate it. Can someone get back to me. Thanks.

  • SrednaRapmil
    Sredna Rapmil (@SrednaRapmil) reported

    @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile