Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 01/29/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Ascot, Farnborough, Southall, Epsom and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomAscot Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomFarnborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rhysGgoodfellow Rhys Goodfellow (@rhysGgoodfellow) reported

    @tescomobile what a shocking online chat service you provide. Cancelled my deceased fathers contract 2 weeks ago and today his DD was taken. Called to confirm the contract is cancelled and they can’t access the account so have to call instead. Pointless service

  • denisebeighton Denise Beighton (@denisebeighton) reported

    @tescomobile customer service an absolute joke!!!

  • MarkHan26913442 Mark Hanson (@MarkHan26913442) reported

    @tescomobile Seriously your business service is terrible, trying to get a mobile on my contact since October and it’s just problem after problem #sortitout #poorcustomerservice

  • ConnorMcUK1 Connor McNamara (@ConnorMcUK1) reported

    @tescomobile my signal has gone shite the past few days you all good? X

  • baileybug1986 Lou (@baileybug1986) reported

    @tescomobile Incoming calls are fine. My husband is having the same issues, he is also with Tesco. Don’t know about anyone else

  • Spikeymum1 christine 🇬🇧♥️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Spikeymum1) reported

    @tescomobile @BrettMallinder Please look into your fellow employee Mr rich j puttick . He has been tweeting that he wishes the Queen would die. Unless tesco support this point of view? Many people are very angry at his nasty tweets.

  • miss_vikki09 Vikki™ (@miss_vikki09) reported

    @Tesco need some help with a voucher and @tescomobile - anyone available please?

  • Tom_MrE Tom Elliott (@Tom_MrE) reported

    @tescomobile please can someone help! Our monthly sim is in a router rather than a phone! To log into our online account we enter the email and password and then a text is sent to the sim with a code meaning we can then log in! As the sim is in a router we can’t see the text! 1/2

  • RABCJ R4q3l (@RABCJ) reported

    @tescomobile @Tesco perhaps together you can help me? I have Clubcard plus, double data was with a number that has now left Tesco, would like to move it to a number you still supply. Feel like pass the parcel trying to get this done. Please help!!

  • wek04 Wendy Kimber 💙 (@wek04) reported

    @tescomobile having issue with connecting to Internet via my data, suddenly being asked for O2 password? Never happened before. And can't get onto chat either to try and resolve. Can send receive text/call. Any ideas?