Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 03/13/2026 18:05

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Staines, Uxbridge, Maidenhead, Kingston upon Thames, Slough, Bracknell, Chertsey, Epsom and Ascot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStaines Phone
United KingdomUxbridge Internet
United KingdomLondon Phone
United KingdomMaidenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Enthusiastagirl Sam Harper 💙 (@Enthusiastagirl) reported

    @tescomobile There’s been a glitch so we need to help you over the phone please call 4455. But then there’s no option to speak to a human

  • jackie_jury Jackie 💙🐇🌼🌻 (@jackie_jury) reported

    @tescomobile I don't receive text messages but have been receiving emails about new phones but still in contract so I unsubscribed as been with TM for years now and never got emails beforehand

  • jamiecaines2 jamie caines (@jamiecaines2) reported

    @tescomobile it’s saying I got no service and that there needs to be an update before I can call anyone is there any problems on your network at the moment?

  • AndrewCornwall5 Andrew C.🔶3.5%🇪🇺 #MakeVotesMatter🕷️ (@AndrewCornwall5) reported

    @weedvgreed123 @DeborahMeaden Thx for tweeting this. Can't access, it's tripped stupid @tescomobile age restriction controls. I'll wait and read it at work. Not seen it reported in beekeeping media.

  • Euphoria_1986 Euphoria (@Euphoria_1986) reported

    @tescomobile still having network issues a week later! Even after doing factory reset etc, no sim, no signal message on phone! 😬

  • MissSarahE1990 Sarah Pearce (@MissSarahE1990) reported

    @tescomobile upgraded. Tried to change my old number on to new sim. Old number hasn’t come through onto new sim after 3 days and the old sim has not signal. Need the phone for work!!

  • Lalyo79 Kam (@Lalyo79) reported

    @tescomobile @BBCWatchdog Absolutely disgusted by the lack of help from Tesco Mobile. Unwilling to help. Paying for a service which I’m not getting #tescomobile #Disgraceful #whodoicomplainto

  • ACCMummy Sally Collett (@ACCMummy) reported

    @tescomobile I'll be raising a complaint, i do not expect a month old phone to need repairing and the guide on your website says you'll expect it to take 7-10 days so id be without a phone for couple of weeks!!!

  • Adywebb Adrian Webb (@Adywebb) reported

    @WebNiraj @O2 Give up on them and join @tescomobile - guaranteed no increases for the duration of your contract and brilliant customer service 😎

  • Karl_Downey Karl Downey 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@Karl_Downey) reported from Milton Keynes, England

    I've been emailing back & forth all day between @tescomobile & @Tesco Clubcard department for the clubcard points I didn't receive when purchasing a phone last week. Both departments are telling me it's down to the other department to sort it. Just give me my points! 🙄 #Tesco