Tesco Mobile Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: phone, total blackout and internet.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Tesco Mobile
Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (40%)
-
Total Blackout (31%)
-
Internet (22%)
-
E-mail (5%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Uxbridge and London.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
-
ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
-
Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlotte Willshire
(@Charlot03365887) reported
@tescomobile Absolutely no help given when I did as someone else is already looking at it, about 10 people in and still no help
-
Angela Hamilton (she/her)
(@AngelaArmit) reported
@tescomobile On checking - the power cable and plug were not included with the phone, so my complaint will move directly to @AppleSupport. I have PM'd with this info, but felt it only fair to post it too.
-
TinosToonArmyÉire
(@FunkToonEire) reported
@tescomobile No matter where i was told a new sim done that told get a new phone done that3 times , and still bad really really bad , like it works when i sign into the chat 4g move away to this nothing i have to wait till it comes back , 6/8am real bad 11/2pm really bad
-
Laura
(@LauraR1707) reported
from
Bolton, England
@tescomobile hello, my data becomes pretty much unusable if my 4G signal drops below 4 bars. Is this normal?
-
sonia woodhams
(@SoniaWoodhams) reported
@tescomobile Thank Callum. I felt very patronised on the chat. I will now be leaving Tesco . Such poor customer service.
-
Jay
(@JayGran45091653) reported
@tescomobile Yes pretty much, although yesterday it was Newport Cardiff swansea areas.. call quality is horrendous.. upto a week ago using the same phone on EE with no problems whatsoever.
-
Ann Reynolds
(@AnnReyn75876642) reported
@tescomobile particularly bad today. Again. I pay £12.50 a month and can only get to use Internet maybe 1 hour a day if lucky. As soon as I can escape this contract, I'm changing to another provider. Its pathetic.
-
Cathy
(@CawingBird) reported
@GeorgeMonbiot I took out a sim only contract for my mum with @tescomobile . She never made use of it due to her diminished mental capacity. When I rang I was told no problem to cancel, but I’d have to pay the balance of the contract up front.
-
Glynn Wood
(@GlynnWood3) reported
@tescomobile I got my daughter a tesco mobile colleague deal, we used a pac code to keep her previous number from Vodafone however its been 2 days now and neither number is working. I contacted Vodafone and they said the number has transferred from their end, can you help?
-
Jakob price
(@Jakob_price) reported
@tescomobile I keep getting internal server error when trying to pre order iPhone 14 pro plus any help?