Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chertsey come from postal codes KT16.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 02/21/2026 02:55

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Chertsey, Epsom, Ascot, Farnborough and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomChertsey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SirianSto Sirian STO (@SirianSto) reported

    @tescomobile Been waiting for 35 minutes now to speak to your Upgrade team. No better than your Customer Services line. Absolute disgrace.

  • Undeadboll Matthew Bollen (@Undeadboll) reported

    @tescomobile how am I supposed to pay for my now cut off phone if I can't log in to my pay monthly account (FYI its cut off because I get paid 4 weekly so It never gets paid on time)

  • RichJPuttick Rich Puttick🇬🇧🇪🇺 (@RichJPuttick) reported

    @tescomobile Do you sell phones without the contract like a lot of network and stores do?

  • TruthTalkingMav TruthTalkingMaverick (@TruthTalkingMav) reported

    @tescomobile 1. You're not sorry. 2. You don't have any engineers, you use the O2 network. 3. Your terms and conditions are unfair if consumers get zero service. Thanks Mav

  • DaniClark91 Clark ♡ (@DaniClark91) reported

    @tescomobile 45 minutes on hold, to get threw to someone, to transfer me to someone else but bloody hang up on me!! Now bloody back in a que!! **** customer service!! So glad to be leaving!! #shitcustomerservice 🤬🤬

  • GTScottish Derrick (@GTScottish) reported

    @tescomobile hey i got a question if i cancel my contract to get the super colleague contract how long can i get a new phone?

  • TimFletcher_UK Tim Fletcher (@TimFletcher_UK) reported

    @tescomobile partner just received new iPhone 11. She’s noticed that she’s only ordered 1Gb of data, meant to order 3Gb. Webchat have advised to cancel contract (as within 14 days) and re-order again. Seems a lot of hassle, why can’t original contract simply be amended?

  • NickCollinsPod NickCollins🐜 (@NickCollinsPod) reported

    Rang @O2 to enquirer about upgrade options only to be me by an incredibly rude customer service agent who had absolutely no interest in helping or talking to me when I asked if they could get close to a @tescomobile deal. Looks like it’s time to leave after 10 years of loyalty

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Rob, I'm very happy to publish any information because the phone number doesn't work and even God doesn't know if ever would work thanks to Tesco Mobile company. It was 3 staff of your company who assured me they will activate your company SIM card.Who knows the end of the story?

  • chinleyman gary tordoff (@chinleyman) reported

    @tescomobile app not working folks.