1. Home
  2. Companies
  3. Tesco Mobile
  4. Chertsey, England
Tesco Mobile

Tesco Mobile outages and service status in Chertsey, England

Why is my Tesco Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Chertsey, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, Woking, Staines, Uxbridge, Maidenhead, Kingston upon Thames, Slough, Bracknell, and Chertsey.

CityProblem TypeReport Time
Guildford Internet 7 days ago
Woking Phone 15 days ago
Staines Phone 27 days ago
Uxbridge Internet 30 days ago
Maidenhead Phone 1 month ago
Kingston upon Thames Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • AlanHen50982372
    Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • laf713
    Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • iconfessimageek
    I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KLilyJayne
    Kirsty Williams (@KLilyJayne) reported

    @tescomobile hi, my mobile Internet has been absolutely abysmal recently, either not working entirely or been so slow it won't load anything at my house! Can anyone help?!

  • bighover1
    bighover (@bighover1) reported

    @tescomobile I can’t believe I got tricked into joining this joke of a network sub letting from @TheO2

  • UKVOICE4
    UK VOICE (@UKVOICE4) reported

    @tescomobile stick to what you know best selling food and scamming people out there money that way not ripping people off with 99 percent no network around the UK and false advertising

  • michaelwevill
    michaelwevill (@michaelwevill) reported

    @tescomobile I have had many mobile phones over more than twenty years including several from tesco. This A51 from Samsung is by far the weakest. The guides ask me questions like have you turned your data on? Side by side with a cheap moto phone that often gets a data signal the a51 doesnt

  • CocktailmakerUK
    Cocktailmaker (@CocktailmakerUK) reported

    @tescomobile awful service. Trying to get in contact with you as my daughter is away camping and her mobile network is suddenly not connecting to WiFi or mobile data. We cannot log onto the app as it sends the login pin to her mobile which she’s not receiving. PLEASE help!

  • eggman2727
    emrys g (@eggman2727) reported

    @tescomobile I need help can't get into my account phoned customer service says I failed security yet everything is correct

  • bighover1
    bighover (@bighover1) reported

    @tescomobile No coverage service poor service and if you call 4455 the staff are all incompetent @tescomobile

  • HighgateBill
    Bill (@HighgateBill) reported

    @tescomobile Hello, I am interested in signing up to the Tesco Lite mobile tariff. Can this be done if I am not an existing customer?

  • NJC_1990
    Tash (@NJC_1990) reported

    @tescomobile Hi Callum, when I call 4444 it says something is wrong, I do not have the credit for a rocket pack, because if I did I would not be trying to top up? This happens every single time I try and top up. I normally have to login on the website, but now it won't allow me to do that

  • gavin_uk
    Gavin (@gavin_uk) reported

    @tescomobile I have a 12 month old Samsung A71 that won't turn on that was previously repaired by yourselves for the same fault. Can I return the handset as faulty and cancel the contract if I sign a new contract with a different handset?