Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 03/01/2026 23:50

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Slough, Bracknell, Chertsey, Epsom, Ascot and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomSlough Phone
United KingdomBracknell Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LCWF_TBK Louise (@LCWF_TBK) reported

    @tescomobile still no proper working phone line after a year and your complaints team say they will phone then don’t, then close the case. Terrible service.

  • LosanaB Losana B (@LosanaB) reported

    Years of being with @tescomobile without real problems and today, when it really matters, they prove useless 😢

  • NurseJennym jenny martin (@NurseJennym) reported

    @tescomobile can you contact me, the website does not answer where my order is and the online chat is not working

  • GabrielPianos Gabriel Pianos (@GabrielPianos) reported

    @tescomobileire Hi The problem is not with my phone so that's why I came to here for help as I was 2hours waiting for someone to answer my phone call on your line 1749 and it didn't happened. The problem is I can't ring to Portuguese landlines from Tescomobile for the past 5 days.

  • LeeBartlett1975 Lee Bartlett (@LeeBartlett1975) reported

    @tescomobile been waiting weeks for a second line customer service manager to contact me re a faulty mast & subsequent shocking service since the strong wind in Feb !! Anyone there who can deal with the issues ??

  • AdrianCleary4 Adrian Cleary (@AdrianCleary4) reported

    @tescomobile shocking to call about upgrade as am out of contract with being pushed by agent if i want to give 30 days notice to cancel when no mention of cancelling throughout entire call. #callsarerecorded #notwanted Do better for customers and be more like @ThreeIreland

  • _sopphh96_ soph (@_sopphh96_) reported

    Anyone else getting absolutely 0 signal from @tescomobile

  • Lucyro1611 Lucy (@Lucyro1611) reported

    @tescomobile you really need to sort out the slowness of your network, I can’t access anything when not on my home wifi !! Massively regretting moving from @EE

  • d_scott84 David Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐿️ 🏆 (@d_scott84) reported

    Hi, @tescomobile Could you give me my clubcard points for paying my bill? Since apparently the issue was at your end

  • jasonrich5656 Jason (@jasonrich5656) reported

    @tescomobile - absolute disgrace. The phone of our 75 year old parents has not been working for three days. They have been on the phone to India For these three days with numerous promises that the issue has been resolved. It hasn’t and they are at risk and need help