Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 11/21/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Uxbridge and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomUxbridge Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sparky_preston chloe (@sparky_preston) reported

    @tescomobile @juliagoolia1982 same issue happened today. The details are all the same, done twice and still nothing is working.

  • gallaghl0705 Lauren Gallagher (@gallaghl0705) reported

    @tescomobile is there an issue this morning? I have no internet access unless connected to WIFi.

  • Justus4techs Sci mad (@Justus4techs) reported

    @MrGouldthorpe @tescomobile Omg you too. New Samsung phone. SIM not working in it. 3 chats, 2 phone calls to "care" team. 2nd of which was rude and unhelpful. Finally "we'll send out a new SIM". 🤯 Better work this time.

  • realmikecurley 𝙼𝚒𝚌𝚑𝚊𝚎𝚕 𝙲𝚞𝚛𝚕𝚎𝚢 (@realmikecurley) reported

    @tescomobile I just going to state it IMO phone at £57.00 is just aout good enough for calls of which i take one a week. Other than that its slow, sticks, doesn't allow me to post and the screen sticks - I'm a tech expert. Had o for my job, my last phone was wasted by ____unknown

  • keithy1988 Keith (@keithy1988) reported

    @tescomobile There is never any issues or work registered but frequently lose signal walking down a street or speeds less than old dial up

  • thewaikokid Thewaikokid (@thewaikokid) reported

    Hey @tescomobile👋Contract started 31/10🎃All trick & no treat, still can't use 📱. My online chats, emails, calls & store trip hasn't helped, even emailed CEO @clairefweir, but I've been 👻ed. SOS @OmbudServices Can't wait 8 wks, getting extra charges & can't use phone. Pls RT.

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @tescomobile I’ve zero phone signal here (southside glasgow) is there a problem?

  • clexoris zed (@clexoris) reported

    @tescomobile Hey guys. I've been waiting nearly a month for a £650 refund for a phone I sent back. Called a week ago to chase this but still not heard anything. Getting very anxious about this, it's alot of money. Please can you help?

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @LeilaHenry1 Thanks for the info Leila. Sounds like it might have been my number was disconnected - confused by my local mast also being down. I've left TM (after 7 years) but am struggling to get a refund from @tescomobile Headed to Ombudsman now just to recover a modest amount!

  • Michael80911136 Michael Briggs (@Michael80911136) reported

    @tescomobile App still not working, over a week now! When are you going to sort out the problems with your upgrade to your system?