Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 02/24/2026 03:50

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Slough, Bracknell, London, Chertsey, Epsom, Ascot, Farnborough and Southall.

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City Problem Type Report Time
United KingdomSlough Phone
United KingdomBracknell Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TopCFC5 CFC_TT⭐️⭐️ (@TopCFC5) reported

    @tescomobile can you update you customers on why your mobile data IS NOT WORKING!!!! 😤😤

  • tommarais92 TomMarais (@tommarais92) reported

    Has @tescomobile network gone down ????

  • solsunftm David (@solsunftm) reported

    @tescomobile Tesco speed rising slowly. Never used data on 2nd sim it's just for work to contact me so they don't have my tesco number

  • bethanyluckett Beth Luckett (@bethanyluckett) reported

    @tescomobile Hello. I understand I can do this but I was cut off from mobile data for 2 days. O2 have apparently offered 20gb free for the rest of the month due to the problem over 4000 homes are having. Is this something you would consider?

  • powell_peter Peter Powell (@powell_peter) reported

    @tescomobile I never received the E top-up voucher I paid for. This is the problem. I would like to talk to someone without having to wait for an hour on hold if that's possible?

  • NeilHough7 Neil Hough (@NeilHough7) reported

    @Keycort @tescomobile I ain’t had any issues

  • jssmith180592 Jasmine Smith (@jssmith180592) reported

    @tescomobile @Tesco #shambles purchased a phone for £79.99 in April for my dad last night it just went black no damage. Took it to store they told him to ring a 0345 number which costs about 45p a minute! The store didn't know the refund process. More training needed

  • KJeffcott Karen Jeffcott (@KJeffcott) reported

    @tescomobile I’m trying to report a lost (probably stolen) Tesco mobile phone. Cannot get through on Customer Services and FB message not responded to. Been trying since yesterday. Can you please help

  • LornaJStewart LJStewart ⚫ (@LornaJStewart) reported

    @tescomobile hey just had a really rude customer service agent effectively call me a liar, patronise me, then hung up! No call back really poor rude service. I'll be going elsewhere with my business

  • Hairy_Norman Hairy_Norman (@Hairy_Norman) reported

    @tescomobile have had no signal or data at work for the past 2/3 weeks. Status says mast is down.