Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 03/02/2026 20:00

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Slough, Bracknell, Chertsey, Epsom, Ascot and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomSlough Phone
United KingdomBracknell Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • L_J_Hodson Louis Hodson 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@L_J_Hodson) reported

    @tenpinbin @tescomobile Ads were great, but obviously everyone has their own opinions - my issue is with the ASA overreach.

  • BrownrockW brownrock woodland (@BrownrockW) reported

    @tescomobile placed order on Monday (17491426). Paid upfront in redeemed clubcard vouchers. No delivery and now being told by sales, call and web chat teams that order is stuck and can't help. TM have already invoiced clubcard. I now have to sort apparently!!

  • fireater37 Terri (@fireater37) reported

    What do I have to do to get a callback from a manager?? Been promised 4 times over 2 weeks, still waiting, still no replacement phone non-existing service #tescomobile

  • MarilynDobbs1 Marilyn Dobbs (@MarilynDobbs1) reported

    What’s happening @tescomobile? I’ve been trying to top up my pay as you go mobile all day but it’s just not letting me do it. It says something about your service is down, is that correct? What can I do then?

  • Simon546260961 Simon (@Simon546260961) reported

    @supernaturebro @BBCNews @tescomobile You are aware they operate on the VMO2 network? Same as Sky and GiffGaff?

  • Amy_Redsull Amy (@Amy_Redsull) reported

    @tescomobile why have I been charged £20 usage when I haven't even used that yet? Please help?

  • JennieM37925513 Jennie Martin (@JennieM37925513) reported

    @tescomobile no incoming calls no out going calls. Hardly any signal anywhere. Not had 4g since storm etna, and YES I’ve turned my phone on and off again. Emailed called and been in store no help. SORT IT

  • paulrichard1974 paulspurrich1970 (@paulrichard1974) reported

    @tescomobileire My upgrade phone died this week, no longer charges went to nearest tescomobile store and no staff wtf, its costing me work, I will not my bill until I receive support. webchat useless as well. I am disabled and will go public about the lack of service and care

  • JustCalYouDave Chelsea Dave (@JustCalYouDave) reported

    Worst customer service in the world? Definitely @tescomobile who don’t care that they’ve given out 3 contracts fraudulently in my name, which will affect my ability to get a mortgage. Why does it take 30 days to “investigate”. Just been put on hold AGAIN.

  • sustainablekchn @sustainablekchn (@sustainablekchn) reported

    @tescomobile TOTALY TOTALLY TOTALLY WORST COMPANY EVER! NO ACTION ON FRAUDULENT ACCOUNT OPENED IN MY NAME, DESPITE REPORTING IT 3 TIMES. WHAT IS GOING ON @tescomobile ?? NO WAY OF ESCALATING! RUBBISH