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Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Chertsey, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, Woking, Staines, Uxbridge, Maidenhead, Kingston upon Thames, Slough, Bracknell, and Chertsey.

CityProblem TypeReport Time
Guildford Internet 6 days ago
Woking Phone 14 days ago
Staines Phone 26 days ago
Uxbridge Internet 29 days ago
Maidenhead Phone 1 month ago
Kingston upon Thames Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • iconfessimageek
    I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JustNato_
    Nat (@JustNato_) reported

    @tescomobile my data keeps cutting out and poor service for the past month now

  • sallyjbolton
    Sally 💙 (@sallyjbolton) reported

    @tescomobile I can see what the network is showing. There was no 'poor signal', just total LACK of signal. I'm done with 'queries', they don't get answered with actively putting things right, shabby behaviour from a once trusted provider.

  • lcfc4life1
    Harry (@lcfc4life1) reported

    @tescomobile is tesco mobile down as I have emergency calls only and have done for the last two hours?

  • Jacktwo123
    jack (@Jacktwo123) reported

    @tescomobile Hi, I pay good money every month for my phone and I’m only getting 3G signal? Given it a few weeks and no sign of improvement. Please let me know how to sort this.

  • MulhearnTurtle
    JT-Conservative commentator political-activist (@MulhearnTurtle) reported

    @tescomobile All due to a green agenda that YOU help push !!

  • Donny1rhodes
    Donny Rhodes #StayAtHome (@Donny1rhodes) reported

    @tescomobile I'll stick with pay as you go, if they put the prices up you can just leave with no issues

  • MissMcQuilks
    Miss McQuilks 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@MissMcQuilks) reported

    @tescomobile Still waiting for my old number to be ported. PAC code given at time of ordering and texted when new phone received. Help!

  • Richard23892848
    Richard Dickens 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Richard23892848) reported

    @tescomobile If anyone has a Tesco sim that’s out of contract and wish to cancel then ensure you tell your customers to email you and not phone you to end the payments or you will continue to rob their bank for monthly payments as you did to me.

  • fowlerat
    Alan Fowler (@fowlerat) reported

    @tescomobile As I said - disgraceful. Most carriers including the network you use (O2) waive the charge. You just keep the money.

  • D3LT4_GAMES
    D3LT4 GAMES (@D3LT4_GAMES) reported

    @tescomobile No problems reported, I've reset network settings, cleaned SIM card etc. Still can only get 3g network. Would a SIM card swap work?