Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 02/10/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Epsom, Ascot, Farnborough and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomEpsom Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomAscot Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • PlumTapioca HughW (@PlumTapioca) reported

    @tescomobile no signal in large parts of Winchester for 2 weeks. Apparently s mast has been removed. Will this be resolved soon ? Will you refund my November bill? If it can’t be resolved then I, along with many others, will reluctantly have to find a new provider.

  • CartersCollecta CartersCollectablesUK: AntiquesAreFun (@CartersCollecta) reported

    @tescomobile Call me thick but I'm not sure how to go about taking out the SIM card - please advise (and from online search it looks like mine is not the only problem with Tesco mobile atm)

  • melhill_ Mel. (@melhill_) reported

    @tescomobile why have I had no internet from the network for two days? I pay for a large amount of data because I need it!

  • katieosborne05 Katie Osborne (@katieosborne05) reported

    @tescomobile I have a 1-hour recording I would like to send to the CEO of Tesco Mobile to demonstrate what customers have to repeatedly endure when dealing with customer services. Please advice best email address.

  • ste_lamb Steven Lamb (@ste_lamb) reported

    @tescomobile The settings have suddenly gone missing when my old sim (previous network) comes out and the tesco mobile sim goes in, also had Google messages report it's not supported by the network

  • ste_lamb Steven Lamb (@ste_lamb) reported from Salford, England

    @tescomobile hi, just wondering what's the current set up for rcs? is it supported by the network as website seems to show it is but not having much joy getting it working

  • paulf40 Paul f (@paulf40) reported

    @tescomobile Would do but your IT deptment are crap

  • Emma28123089 Emmalouise (@Emma28123089) reported

    @tescomobile why is it impossible to get adequate help, tried Live , tried 3 phone numbers ,tried forgot password 1 million times

  • IamPaulMckay Paul Mckay (@IamPaulMckay) reported

    @tescomobile Need some help transferring my old Vodafone number to my new Tesco contact. Ive been through the procedure of texting the pac code and number, all seemed to go through ok, tesco said it would be 24hrs for transfer date, but still waiting. This was 3days ago now??

  • CartersCollecta CartersCollectablesUK: AntiquesAreFun (@CartersCollecta) reported

    @tescomobile Hi thanks for getting back so quickly, Rob, I've done as you suggest and the page reports no problem in the Shanklin area. It also suggested switching off/on again, which I've done. Same thing, looked like it was searching for a signal and then SOS Call Only cam up on the screen