Tesco Mobile outages and service status in Chertsey, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Chertsey, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chertsey, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom
|
Phone | 25 days ago |
|
Hampton
|
Phone | 28 days ago |
|
Guildford
|
Internet | 4 months ago |
|
Woking
|
Phone | 4 months ago |
|
Staines
|
Phone | 4 months ago |
|
Uxbridge
|
Internet | 5 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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William Cody Winter⚜ (@wwinter86) reported from Hounslow, England@tescomobile any plans to support eSims yet?
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile still no service can someone let me know why
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Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Luke Franklin🌹 (@laf713) reported from Guildford, England@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Luke Franklin🌹 (@laf713) reported from Guildford, England@tescomobile why is the internet so slow at Guildford train station??
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Alan Henderson (@AlanHen50982372) reported from Maidenhead, England@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile have had no service for hours now can u shed some light on this please
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ronald caudy (@RonaldCaudy) reported from Hillingdon, England@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reportedAfter getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯
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Gordo52 (@Gordo5211) reported@BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile
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Goolie (@Goolie6) reported@tescomobile its now the 3rd July 2026 its another month without a signal all we hear is yet again a mast is having work done on it. Seriously.
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Melvin J Bragg (@MelvinJBragg) reported@tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Theresa Bevan (@1pennysweet) reported@tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue
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Graham's RailwaySiding77 (@RailwaySiding77) reported@tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.
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Tim (@t1m670) reported@tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.
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jiji (@ExecAsstJiji) reported@tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile