Tesco Mobile Outage Report in Chertsey, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Tesco Mobile
Tesco Mobile is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London, Staines, Uxbridge, Maidenhead, Kingston upon Thames, Slough, Bracknell, Chertsey, Epsom and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Staines |
Phone | |
| Uxbridge |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Hamilton
(@GemmaHamilton91) reported
Great service from @tescomobile trailed myself and 2 kids to get a new phone from Bellshill tesco mobile. Shops shut at 4pm today even though it says 7pm online . Thanks for the hour long round trip with 2 toddlers in tow for nothing 😒😒
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R4q3l
(@RABCJ) reported
@Tesco @tescomobile Please help! I’ve been trying to change the mobile number receiving the Clubcard plus double data offer. The number currently on there is no longer with you so I cannot receive the text to update it. Spoken on the phone to someone but had no update! 😖 #tesco
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The Elected Mayor of Lancashire (Temol)
(@RickyTBridge68) reported
@tescomobile ,bob on again. No fuss upgrade. Never have any trouble with the signal and when I'm abroad I always get a good reception. And also I know exactly what I'm paying for the next two years 👍🏻
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ButterflySue
(@SunnySue12) reported
@tescomobile Hi, please can you help? I live in Spain now, using Tesco Pay As You Go SIM card. How do I top up my credit? The payment will not go through online as I do not have a U.K. address?
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Dan Brusca
(@danbrusca) reported
@VinnieLouu @tescomobile They don't, Katie. They've damaged my credit score, admitted it and refuse to fix it. Plus their payment system isn't compatible with industry standards. Terrible company.
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Distinctive inks & quills
(@Inks_and_Quills) reported
@tescomobile can you please fix your payment system so that I can upgrade? Doesn’t work on Firefox or Safari and hasn’t since the weekend.
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Mina
(@mina_shear) reported
@tescomobile Can you send me a link to direct message you please? Still having problems here.
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Helen
(@helen_92x) reported
@tescomobile my mam called up today for some help and advise, the customer service she received was disgusting. When she asked to put in a complaint, she was told there wasn’t a complaints department, which is a massive lie.
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Kerry Canning
(@Pig_Maiden) reported
@danbrusca @tescomobile @tescomobile Why are you still accepting new customers when you are clearly aware there is a large-scale issue with porting numbers across? Your customer service agents state that you have NO CLUE how to fix it yet you continue to dupe new customers. Have you no shame?
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Katie
(@VinnieLouu) reported
@tescomobile Provide me with the service I am paying for then. Stop passing us around in circles and actually sort it out. Looking through your tweets and replies, I can see that I’m not the only one having problems. I’ve done everything you’ve asked for.