Tesco Mobile Outage Report in Chertsey, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (55%)
-
Internet (28%)
-
Total Blackout (11%)
-
E-mail (4%)
-
Wi-fi (1%)
-
TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom, London, Ascot, Farnborough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Ascot |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
-
ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Jackson
(@benjackson63) reported
@tescomobile have refused me data bundle as I've had 5 this month and thats a max. Tried changing tariff but thats days away. No WiFi at home or work so I've used bundles to get by. Never missed a payment in 5yrs. Goodbye Tesco. #poorservice #mobile #mobiledata
-
Zoe Stubbing
(@ZoeHRStubbing) reported
@tescomobile can a complaints manager call me regarding a very rude Conversation I’ve just had with your complaints advisor will. It’s my fault coverage is bad in my area and despite me being promised a solution yesterday it’s been taken back.
-
Stephen Miles
(@Stephen_G_Miles) reported
@tescomobile Hi.. What major network is Tesco Mobile using and if i get a monthly unlimited data sim only contract, how much data am i allowed to use as a hotspot. Regards Stephen
-
Sheena Hunt
(@Engineer4Health) reported
@tescomobile Help! I topped up my phone this morning, got a message saying my Rocket Pack had gone through, and then received one a while later telling me it hasn’t. Can you please tell me what’s going on as the app isn’t very helpful!
-
Handydan
(@danny251) reported
from
Stockport, England
@tescomobile Are you having problems with the network I’ve not been able to make or receive calls since yesterday.
-
Joy Walker
(@joyfuljoywalker) reported
@tescomobile hi Sean, something to do with an upgrade to a 4g sim card which is happening tomorrow but I have the card and she is 2 hours away-phone will be switched off at 1pm tomorrow - really poor for elderly vulnerable customers...
-
Ian Littler
(@Marvel007) reported
@tescomobile hi, I'm having trouble logging in to see my upgrade options, I can view my account but it won't send a pin when I want to upgrade...
-
Ministry Of Geeks
(@MinistryOfGeeks) reported
@MoG_Cibion @tescomobile @virginmedia Yeah, saw them, shame they're only with crap phones though. I really wanted the galaxy smart watch but missed out on the deal now :(
-
Chris
(@WheresMaBuntin) reported
@tescomobile top class customer service on the web chat. Always on hand to help when in difficulty. Just want to put that out there 👏
-
Jessica
(@willowstamford) reported
@tescomobile I want to cancel my contract, I owe around £160. Can I do this over the phone and request my phone to be unlocked and number transferred? Thanks