Tesco Mobile outages and service status in Chertsey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Chertsey, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at Tesco Mobile
Tesco Mobile is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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William Cody Winter⚜ (@wwinter86) reported from Hounslow, England@tescomobile any plans to support eSims yet?
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Luke Franklin🌹 (@laf713) reported from Guildford, England@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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ronald caudy (@RonaldCaudy) reported from Hillingdon, England@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile have had no service for hours now can u shed some light on this please
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Luke Franklin🌹 (@laf713) reported from Guildford, England@tescomobile why is the internet so slow at Guildford train station??
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Alan Henderson (@AlanHen50982372) reported from Maidenhead, England@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England@tescomobile still no service can someone let me know why
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Hadley (@Baggypilot) reported@tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere
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Melvin J Bragg (@MelvinJBragg) reported@tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...
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christine shepherd (@christi37315899) reported@tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider
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Sam Horne (@SHN51989) reported@tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now
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pat (@pat11669019) reported@EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.
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Simon Parry (@sparry951) reported@tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?
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Blaximus Longwood (@CuddlerDuck) reported@Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reportedThey've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners
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Gladimir (@DrGladimir) reported@tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...