Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 12/08/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Epsom, Surbiton and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSurbiton Phone
United KingdomUxbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JoChilvers23 Jo Chilvers 💙 (@JoChilvers23) reported

    @tescomobile one of the worst companies to deal with. Tried to order a phone but i couldn’t complete my order so went elsewhere. Received the phone anyway. Returned it straight away, got proof of delivery and can see they received it on 18th July but they won’t refund me

  • zeezeecroc Alan (@zeezeecroc) reported

    @tescomobile @MrsClark1889 You are talking total rubbish this is an on going issue up her for a long time stop messing around and GET IT SORTED

  • Bex_Johns Bex Johns (@Bex_Johns) reported

    Looking to upgrade my @EE phone but they will not match @tescomobile prices or even come close! Been a EE customer for over 15 years!

  • bikeruk111 paul💙💛 (@bikeruk111) reported

    @tescomobile Everywhere. No more than 1mbs. Wife is the same too. Its terrible. Can't wait to end the contract. That's both contracts.

  • KeithBee14 Keith (@KeithBee14) reported

    @tescomobile @WhichUK Worst mobile provider EVER! I have a Samsung flip which I purchased in January on contract, tha handset has developed a crack on the screen along the flip which now appears a common fault. You have told me to purchase a PAYGO phone whilst mine is repaired at my expense.

  • MrGouldthorpe Mr Gouldthorpe (@MrGouldthorpe) reported

    @SamsungMobile @tescomobile HELP! My s21 ultra keeps losing signal on and off 😡 tescos have sent a new sim and there is still a problem. I did google it but web search suggested it is common in these mobiles. So what can I do?

  • byesab Sabz (@byesab) reported

    @tescomobile I need to cancel my contract but your webchat always busy or does not work. I am abroad so cannot call the numbers provide. Please assist.

  • simerodge Simerodge (Fliss) (@simerodge) reported

    @tescomobile my phone is coming up saying emergency calls only and I'm with Tesco mobile. Is there a reason for this?

  • Snugglyduvet Catherine Hallows (@Snugglyduvet) reported

    @tescomobile Hi, need to cancel the ddr paying for PAYGO on my deceased fathers phone, and cancel his account. How do i do this?

  • dowcaroline5 Caroline Dow (@dowcaroline5) reported

    @tescomobile yet again another week without signal this is a chuffin joke now