Tesco Mobile Outage Report in Chertsey, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chertsey come from postal codes KT16.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (55%)
-
Internet (28%)
-
Total Blackout (11%)
-
E-mail (3%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London, Chertsey, Epsom, Ascot, Farnborough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Chertsey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
-
ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
daechwita island
(@ennie21_) reported
@tescomobile I did and the customer service keep telling me the same thing ! Also I hope they sent my refund! Still waiting on it
-
daechwita island
(@ennie21_) reported
@tescomobile hi I ordered a phone but was hoping I can go collect it as I have a Tesco ovule store next to me. Can I not go and collect the phone with the order number rather than wait as I’m NEVER home due to work and I live alone .
-
Brychu the variant
(@SleepyBrychu) reported
@tescomobile The network says my account has been closed, I've turned the old phone with the old sim off but my texts are still coming from a different number, but when I call someone it comes from my old number which I want to keep
-
daechwita island
(@ennie21_) reported
@tescomobile hi I cancelled a order recently and it should be cancelled today but I still see it appearing and I can still log into the account as it’s meant to close down. How will I know once the order is cancelled and account closed as I need to reorder?
-
bighover
(@bighover1) reported
@tescomobile just spoke to ZOYA from Tesco mobile customer care terrible customer service just like this dead company just check there trustpilot
-
kath
(@Firework30) reported
@tescomobile I need help using my data overseas. I’m in Spain and I really need to use my phone for SatNav
-
Lucy
(@yo_lucy_) reported
I have changed my mind about @tescomobile customer service, they're terrible! My mum has had problems with her phone from the word go, the battery on it dies very quickly and is faulty. They will not even give her a brand new replacement mobile phone. 😡😡
-
Ralph Smith
(@RalphSm83691235) reported
@tescomobile I was told that I'll get it back within 5 working days then I got back to customer service just took make sure it was true and they said I'll get it back within 24-hours no one told me about a bill have to wait till the 22nd of September I didn't even generate a bill s
-
Garry Smith
(@Garryjsmith) reported
@tescomobile On hold for over half an hour to change my address but needed a replacement sim sent but this couldn’t be done on the “same call” phoned numerous times to get a replacement sim and today 38 minutes on hold for you to cut me off again. I’ve had enough of Tesco mobiles poor service
-
Robert Jones
(@Robertj67586264) reported
@tescomobile Do you employ idiots, I asked and this was confirmed via chat 2 phones to be locked over a week ago as they were misplaced. I now find out this was never done, this is staggering incompetence stupidity and idiocy. I ask do you employ idiots #tescomobile