Tesco Mobile Outage Report in Chertsey, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom, London, Ascot, Farnborough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Ascot |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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buzzinfly
(@KingCroucher) reported
@tescomobile still no call back from management team. What does it take to get Tesco to take a complaint seriously? Clearly not trying to contact them via telephone, FB, IG, Twitter, email or via their CEO Tom Denyard
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Mick .xrp I’m pre-rich 😀
(@SDreams107) reported
@tescomobile I would prefer to pay a little more and be able to make and receive calls. You’re network is down again with no information of when it will be working again. I think I’ll be going back to Vodafone.
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Jacqueline Wills
(@JackieWills54) reported
@tescomobile we have just spent almost 4 hours talking to 9 + customer services about an upgrade I ordered yesterday, turns out a mistake has been made by you and it can’t be sorted until Monday so I have no phone 😡
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Jon
(@JonPeter73) reported
@tescomobile I've been on Live Chat for 40 minutes to return my phone and cancel my upgrade but all I get is "it'll be 2 minutes", or "sorry for the delay" after providing all account details. Terrible.
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OlympianMan
(@ManOlympian) reported
@tescomobile Since Tesco outsourced their Customer Service to Crapita it's been truly awful. Had to take them to the ombudsman for a resolution. Please avoid folks!
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Karen Searle
(@mackemkaz) reported
Does anyone know what the problem is with text messaging at the minute, I'm sending texts and people aren't getting them and vice versa @VodafoneUK @tescomobile @EE
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Rob
(@IamRobKemp) reported
@tescomobile I’ve been with Orange/EE since the start back in the 90’s but lately found them way too expensive and customer service non existent so coming over to you 😬
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Robert Horton
(@Robert_L_Horton) reported
@tescomobile To clarify. I have let customer services know there is an issue. I don't need to be involved further for you as an organisation to own the issue and investigate. Where's the need for security in this instance?
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Lisa Part Alien Tucker-Clemens
(@TuckerClemens) reported
@tescomobile Overdue on renewing our contracts with EE. Had to cancel an appointment as we had Covid. I want a good Samsung and Bill just wants a decent smartphone, not sure what we're paying now but do you think you can beat EE, they seem eager to keep us?
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Robert Horton
(@Robert_L_Horton) reported
@tescomobile Thanks for replying but the lack of assistance is just beyond reproach. I am unable to contact him as you have disconnected his phoned. I tried yesterday on the web chat. Twice today on voice chat. Nadda. Not a spot of help.