Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 03/10/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Uxbridge, London, Maidenhead, Kingston upon Thames, Slough, Bracknell, Chertsey, Epsom and Ascot.

Loading map, please wait...
City Problem Type Report Time
United KingdomUxbridge Internet
United KingdomLondon Phone
United KingdomMaidenhead Phone
United KingdomKingston upon Thames Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrick70232259 Patrick Fallon (@Patrick70232259) reported

    @tescomobile both my wife and me can't get our mobile phones to work. What is the problem and when will it be fixed.

  • mersham_mummy Mersham Mummy (@mersham_mummy) reported

    Love how @tescomobile seem to be punish victims of fraud. @tescomobile who do I need to speak to in order to get help?! He is a victim of fraud and no one is helping resolve it. He is now being threatened with bailiffs on accounts he did not open yet still required to pay for!!!

  • lyon_gill Gill Lyon 🐞🐝🦋🦔🦡🐎🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇷 (@lyon_gill) reported

    @tescomobile I’ve looked on Ofcom’s site and done a search on coverage in the area - it says the O2 network has problems in our area but EE don’t. I’ve been in to the phone shop in store and they say there’s no problem…..

  • senaydobbs Senay ⚽ (@senaydobbs) reported

    @tescomobile absolutely useless . Waited over 28 hours for a simple phone number swap from Tesco to Tesco only to be told to wait another 24 hours 😡. This is my business number which by not working is costing me money. Iv spoken to several customer service people & got no were

  • MrMiste54964024 SmArteta (@MrMiste54964024) reported

    @talkSPORT @Sjopinion10 @tescomobile Who cares what he thinks he had to sell palace because he did such an awful job he hasn’t got a clue

  • debran25 debra ewing (@debran25) reported

    Just experienced the worst customer service from @tescomobile . Really can’t wait till my contract ends. Disgusted

  • OcOcarroll John OC (@OcOcarroll) reported

    @tescomobile Mrs. trying to get through to customer service for an hour yesterday but gave up. Sure she will be in touch again today Rob.

  • lyon_gill Gill Lyon 🐞🐝🦋🦔🦡🐎🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇷 (@lyon_gill) reported

    @tescomobile Your link says there’s no problem - who is right, you or Ofcom? Also, why can we get coverage upstairs and in our downstairs utility room, but no service in our dining or living rooms? It’s ridiculous! Nothing in the house has changed

  • IndiaGraceDsgns India Grace Designs (@IndiaGraceDsgns) reported

    @tescomobile By the time it was all added it was far too late. What is the point of an emergency package if it doesn't apply instantly? People rely on your service for their safety and you left a young woman in a very vulnerable position. If something had happened to her it would've been 1/2

  • IndiaGraceDsgns India Grace Designs (@IndiaGraceDsgns) reported

    @tescomobile 2/2 due to your delays. I see now that I have been charged for that extra data, there's no need for it now. I need to be put in touch with someone who can remove it because I'm not paying extra for shoddy service. When her contract ends she will be moving to a different provider.