Tesco Mobile

Tesco Mobile Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Chertsey, Surrey, England 02/27/2026 05:00

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Slough, Bracknell, Chertsey, Epsom, Ascot and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomSlough Phone
United KingdomBracknell Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • iconfessimageek I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England

    @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jgardiner31 Jayne Gardiner (@Jgardiner31) reported

    @tescomobile appalled by your customer service team - I’m being chased by debt collectors regarding my dead mothers account when I notified you in December. Nobody will call me back , appalling

  • ladylovesbikes Paula Kind (@ladylovesbikes) reported

    Absolutely appalled at the service my daughter has received from @tescomobile trying to take out a phone contract… 5 people all saying different things and still no phone contract after 4 days of trying.. so much for the recommendation I was going to transfer too.. not now! 😡

  • Wrightbro5 Wrightbros (@Wrightbro5) reported

    @tescomobile Sadly you have not been able to help me with my medical device. Your PAC service is not working. It says I have multiple accounts but I am texting from the number I want a PAC code for. Help #badservice

  • GlamRUsHair1 Lisa Straughn (@GlamRUsHair1) reported

    @tescomobile appalling service!I add my son to my account, get him a new contract with a new SIM & then I have issues porting his number over. Get in contact with customer services to help me sort out. Then find out that Tesco transferred his number to my sim-so Iv lost my number

  • mikestrubel Michael Strubel (@mikestrubel) reported

    @tescomobile hi, 3 times I’ve called your helpline, three times the phone has been picked up and then put down. Don’t get this service from @EE will be returning my fathers new phone tomorrow. Absolutely appalling customer service.

  • BuffaloBazza Barry Skelhorn (@BuffaloBazza) reported

    @tescomobile I have been with Tesco for over 20 years and have never seen such advice. Yes, it is probably there. somewhere. Meanwhile, Tesco have taken increased monthly bills as my data is inexplicably used up for no obvious reason. I will probably be switching to a less greedy firm

  • Keycort Nigel price (@Keycort) reported

    @tescomobile @which of course, The normal script based response. Ill make it perfectly clear.. No matter the device, No matter the location, I very rarely get above 12 mbps!, Only at stupid times in the morning do i see above 12mbps down 4mb upload ( on a good day )

  • candacecambden MayhemMakes 🙂🌸 (@candacecambden) reported

    @tescomobile Contract has ended and I want to cancel, no provision on the website to do this, been round in circles.

  • PrivacyMatters Privacy Matters 🇬🇧🇮🇪🇪🇺🌻 (@PrivacyMatters) reported

    @tescomobile No point. The best solution is to move to another operator. @ofcom really ought to investigate the claims made by all mobile operators (& even check the accuracy of their own coverage maps)

  • Tonybroug Tony (@Tonybroug) reported

    @Baz_Russell @tescomobile @Baz_Russell they give users the runaround on issues like this, you can message “incsunlock” on instagram to get it unlocked, they helped me out with mine