Tesco Mobile Outage Report in Chertsey, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (49%)
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Internet (28%)
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Total Blackout (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Southall, London, Epsom, Surbiton and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Epsom |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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lorna
(@lorna78xxx) reported
@tescomobile Don't bother they quick enough to take money off you but when they owe you money they fob you off or put the phone down on you
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Matt Smith
(@lil_smiy) reported
@tescomobile my phone won’t connect to the Tesco network. Tried the sim in the wife’s phone and it still won’t connect her sim works in my phone. How do I get a new SIM card?
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Jenny
(@jenjencharles) reported
@tescomobile I was told customer complaints were going to call me yesterday after 13 days of calling you daily and over 10 hours of my time trying to get a resolution as to why my brand new mobile is not working. Not even your complaints department can be bothered to rectify ????
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Stuart Gall
(@stuart_1) reported
@tescomobile your customer support is atrocious. simple upgrade fails to provision for 2 months now. In frustration I got a PAC code yesterday but even that did not work. Tescomobile you can check out but you can never leave.
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Becky Tindall
(@tindall_becky) reported
@i_am_chan @tescomobile Interesting you had this problem too. I went to my local store yesterday at 6.10pm I waited and no one was there for over 10 mins so I went and got some shopping. Came back just after 6.30pm when she was finally there and she said she can’t help me because they shut at 7!
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JH
(@Hadok) reported
@tescomobile have registered me as deceased on my credit file, just sent test another email asking about progress of my case only to find my case has been closed! Shocking service.
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Jazzy B 🏴
(@irn_bru_baby) reported
@tescomobile Hey guys do you know of any issues with the pay as you go app? Trying to load up my mums phone but app keeps crashing
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Tommy Tom Thomas
(@TomCahi99376902) reported
@tescomobile, it's telling me to top up when I have an active bundle with minutes on AGAIN! When I call you on 282 (which goes through*) the closed questions (options) lead nowhere. (*This cannot be the mast nearby not working.)
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Jenny
(@jenjencharles) reported
@tescomobile It’s been over an hour now and no response from my DM. I’m more than a little frustrated. Constantly being promised contact from customer care and complaints department but still no one is responding to me. I get you’re busy but I’ve been waiting since 31st October 😢
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BLPhotos2020
(@BLPhotos2020) reported
@tescomobile No it's not working. Just takes me to the log in page on your website so don't know if the order has been completed or not