Tesco Mobile Outage Report in Chertsey, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (27%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London, Epsom, Ascot, Farnborough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| Epsom |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Ascot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Campbell
(@bbckirstenc) reported
@tescomobile I’m trying to replace my son’s broken phone but can’t sign the credit agreement because I need to enter a PIN number, which you send to the broken phone so I can’t access it. There must be a way round this but your help centre can’t help.
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Fatiha Sahnoune & Bernie McGuire
(@TOURMISS) reported
ABSOLUTE JOKE & TOTAL LACK OF SUPPORT @tescomobile Dundee Riverside 😡👎 Steer well clear and avoid at all costs. Visit store to enquire about an upgrade & walk out with phone locked. Store supervisor unless! (Bernie)
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Neil Hough
(@NeilHough7) reported
@tescomobile unlimited texts and calls 100 gig of internet for £12. I complained to Tesco reguarding being cut off calls and after seven days they never once responded and showed little care or interest in me as customer or contract I had. I am seeking advice now
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Asha Tanna
(@whogivesamonkey) reported
@tescomobile why don’t you carry out better checks when people buy mobile phones? I am fed up of being targeted for identifying fraud. If someone is not paying their bills why do you allow they to wrack up a debt of thousands? Seems rather foolish and stupid way to do business.
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rob burr
(@bob316uk) reported
@tescomobile I'm also angry that I spoken to somebody in your team they were refused me to have my card removed you are a Kent's tool or by keeping personal details of bank records and staff and where the customer asked him or her to remove the card from the site they should be able to do so
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Neil Hough
(@NeilHough7) reported
I have just joined smarty mobile from @tescomobile as they treat customers horrible I should get my new sim for smarty today. @tescomobile with tesco I only had 5000 mins 5000 texts 12 gig internet for £32 a month and half time I was cut off. With smarty I am paying £12 for
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MelsMadness96
(@MelsMadness96) reported
@tescomobile Oh don’t worry, if your terrible service will allow it I’m going to call in tomorrow, I’m not paying for something you’re failing to provide. I will take this very far since my calls about the service date back to a minimum of last September.
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James G-Jones 🇬🇧🇺🇦🇪🇺🏳️🌈🏳️⚧️
(@Queen_Doris) reported
@tescomobile trying to use your web chat facility and it’s not working. Tried your contact number, on hold forever. I need to speak to you urgently and it’s impossible!
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rob burr
(@bob316uk) reported
@tescomobile I know you your messages is open to everyone that's why I have Twitter on my account it's to prove that I'm not stupid or dumb or idiot everyone knows that I'm to same I'm still angry and fed up the how I've been treated by Tesco's so so no one's has got back to me yet still not
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stuart young
(@stuartay4646) reported
@tescomobile so I go to your store, again, to try, again, to get the phone working, only to be told the stores shut! And this is after waiting on line for 1 hour 35 mins with no answer to sort the problem…. Shocking… I await your explanation…