Tesco Mobile Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (54%)
-
Internet (26%)
-
Total Blackout (16%)
-
E-mail (3%)
-
Wi-fi (1%)
-
TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Farnborough, London, Southall, Epsom, Surbiton and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Phone | |
| London |
Internet | |
| Southall |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
I Confess I'm a Geek
(@iconfessimageek) reported
from
Maidenhead, England
@tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
-
Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
-
ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
David
(@MiserableFatMan) reported
@tescomobile having a bit of trouble with your app, just keeps saying “oops, something went wrong. Please try again “
-
Euphoria
(@Euphoria_1986) reported
@tescomobile still having network issues a week later! Even after doing factory reset etc, no sim, no signal message on phone! 😬
-
Jane Sellwood
(@SellwoodJane) reported
@tescomobile @WhichUK Hmmm - not sure Tesco - rang customer services to say you’ve taken my top up amount out of the bank via my card four times so far this month. Checked again this evening and you’ve taken it for a fifth time!!! Nothing can be done for 5 days it seems, told see if it comes back in?
-
Nicola Lynch
(@nplynch01) reported
@MartinSLewis I believe that @tescomobile misled me into entering a credit agreement with them for a business I worked with and they are refusing to work with me to resolve the issue, can you offer any assistance or advice? I've spoken to them 5 times in the last week.
-
Linda Wright
(@LindaWr88055322) reported
@tescomobile is there a problem with the network just now ? I keep getting 'not registered on network' cant phone, receive calls or call 4455 😡
-
ℕ𝕚𝕣𝕒𝕛 𝕊𝕙𝕒𝕙
(@WebNiraj) reported
Tempted to renew mobile phone contract with @O2 for another year, but how can they justify a 4.9% increase to tariffs every year above and beyond RPI!? On the other hand, @tescomobile has frozen tariffs for another year (which runs on o2's network)...
-
J Rogers
(@jrogersbstreet) reported
@tescomobile @WhichUK Awful signal in south wales. Always has been. Hate having to look at my phone when im out of the house while i pause my life .
-
Cait | 🤠🍍
(@lifeinIight) reported
why is my phone not working @tescomobile ???
-
Kam
(@Lalyo79) reported
@tescomobile @BBCWatchdog Absolutely disgusted by the lack of help from Tesco Mobile. Unwilling to help. Paying for a service which I’m not getting #tescomobile #Disgraceful #whodoicomplainto
-
Zoe Holland
(@HollandZoe84) reported
@tescomobile after 4mths of problems getting a new phone off virginmobile and finally it being cancelled i go tesco 2night and get myself a new iphone to get home & realise you dont even get a plug in the box & only a lightening cable which isnt even usb so have no charger😭😭😭