Tesco Mobile outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Faz (@SuzetteFarrier) reported 4 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  I Confess I'm a Geek (@iconfessimageek) reported 7 minutes ago from Maidenhead, England

  @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

• 
  Toby🇬🇧🍊 (@berringer1889) reported 11 minutes ago from Spelthorne District, England

  @tescomobile have had no service for hours now can u shed some light on this please

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 11 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

• 
  Faz (@SuzetteFarrier) reported 12 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Alan Henderson (@AlanHen50982372) reported 16 minutes ago from Maidenhead, England

  @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

• 
  ronald caudy (@RonaldCaudy) reported 16 minutes ago from Hillingdon, England

  @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

• 
  Luke Franklin🌹 (@laf713) reported 21 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford train station??

• 
  William Cody Winter⚜ (@wwinter86) reported 22 minutes ago from Hounslow, England

  @tescomobile any plans to support eSims yet?

• 
  Andy Gallagher (@Gallagher1Andy) reported 23 minutes ago from Hillingdon, England

  @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

• 
  Luke Franklin🌹 (@laf713) reported 23 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

• 
  Toby🇬🇧🍊 (@berringer1889) reported 29 minutes ago from Spelthorne District, England

  @tescomobile still no service can someone let me know why

• 
  Rachel (@quinsgirl71) reported 31 minutes ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

• 
  Rachel (@quinsgirl71) reported 42 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  Andy Gallagher (@Gallagher1Andy) reported 44 minutes ago from Hillingdon, England

  @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

• 
  Stuart Orr (@stuantor) reported 53 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian (@LetchworthOwl) reported 4 minutes ago

  @tescomobile Do you have any plans to improve coverage links in France?....every time I struggle to get a signal and when I do it continues to drop out between 2/3 different networks

• 
  Sylvia Travers (@sylvia_luisa) reported 9 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?

• 
  Steven Barrett (@SBarrettBar) reported 10 minutes ago

  Today is Day 2 of @tescomobile illegally refusing to give me my PAC Code (to keep my phone number of 25 years) It's my lawful right - it's our property They won't: - tell it on the phone - call me - text it - email it (to the account they verified) NEVER use them

• 
  ImMrMac (@InMrMac) reported 10 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Steven Leek (@_StevenLeek) reported 13 minutes ago

  @tescomobile Hello, I’m in Canada, Connected to Rogers Network on my phone, hopefully getting data for 1p per MB. My Question is, does it have to be Rogers? Can i connect to other Networks and get the same rate?? Thanks

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 17 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Ali. Me (@AlisonWagstaff3) reported 19 minutes ago

  Can you please tell me why there's internet problems, and I can't use the checker it's not loading @tescomobile

• 
  Jeremy Lindsell (@JeremyLindsell) reported 20 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported 20 minutes ago

  Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.

• 
  yꙮ (@CompleteSham) reported 22 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained