Tesco Mobile outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent Tesco Mobile outage reports came from the following cities: Epsom, and Hampton.

City	Problem Type	Report Time
Epsom	Phone	7 days ago
Hampton	Phone	9 days ago
Guildford	Internet	3 months ago
Woking	Phone	3 months ago
Staines	Phone	4 months ago
Uxbridge	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Tesco Mobile Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Stuart Orr (@stuantor) reported 1 minute ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Toby🇬🇧🍊 (@berringer1889) reported 2 minutes ago from Spelthorne District, England

  @tescomobile still no service can someone let me know why

• 
  I Confess I'm a Geek (@iconfessimageek) reported 7 minutes ago from Maidenhead, England

  @tescomobile Rubbish customer service from Tesco Mobile today - would not give me a PAC code unless I rang retentions

• 
  Rachel (@quinsgirl71) reported 17 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  Alan Henderson (@AlanHen50982372) reported 21 minutes ago from Maidenhead, England

  @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

• 
  Toby🇬🇧🍊 (@berringer1889) reported 25 minutes ago from Spelthorne District, England

  @tescomobile have had no service for hours now can u shed some light on this please

• 
  Andy Gallagher (@Gallagher1Andy) reported 30 minutes ago from Hillingdon, England

  @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

• 
  Luke Franklin🌹 (@laf713) reported 31 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford train station??

• 
  ronald caudy (@RonaldCaudy) reported 33 minutes ago from Hillingdon, England

  @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

• 
  Faz (@SuzetteFarrier) reported 42 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 46 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

• 
  Rachel (@quinsgirl71) reported 49 minutes ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

• 
  Andy Gallagher (@Gallagher1Andy) reported 51 minutes ago from Hillingdon, England

  @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

• 
  Faz (@SuzetteFarrier) reported 53 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Luke Franklin🌹 (@laf713) reported 57 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

• 
  William Cody Winter⚜ (@wwinter86) reported 60 minutes ago from Hounslow, England

  @tescomobile any plans to support eSims yet?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saz The Crumb (@PikaSaz) reported 2 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  christine shepherd (@christi37315899) reported 4 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 6 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  Sarah Hill (@thelovelysarah) reported 7 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Sam Horne (@SHN51989) reported 8 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now

• 
  Melissa ✨ (@WimblyDonnerxo) reported 10 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Carl Malkin 💙 (@CarlMalkin6) reported 12 minutes ago

  @tescomobile I don't have issues with your app, you do. It worked until the software update on the payment side of the app. I suggest you ask them to roll back the update to make the app work again. IT people cause these problems do they continue to get paid.

• 
  Gladimir (@DrGladimir) reported 13 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  random (@kaye55) reported 16 minutes ago

  @tescomobile absolutely rubbish customer care got phone 3 weeks go won't charge and the customer service guy was useless and was mumbling to some one else while I was on the phone said they call me in an hour now they are closed .sort this

• 
  Gracie🐦 (@mydogisafreak) reported 19 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy