Tesco Mobile

Tesco Mobile Outage Report in Braintree, Essex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Braintree, Essex, England 12/12/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (25%)

    Internet (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • darcydyster Jane Dyster (@darcydyster) reported from Tolleshunt D'arcy, England

    @tescomobile the button to turn my phone off is becoming unresponsive and now today the phone has twice switched itself off, can you please help

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • darcydyster Jane Dyster (@darcydyster) reported from Tolleshunt D'arcy, England

    @tescomobile further to my earlier tweet have looked at getting new phone but will have to pay huge fee! I just need a reliable phone, and can’t be without phone whilst my other one is looked at. Feeling very frustrated, please help

  • nounsley Chris Livingston (@nounsley) reported from Hatfield Peverel, England

    @tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

  • darcydyster Jane Dyster (@darcydyster) reported from Tolleshunt D'arcy, England

    @tescomobile nearly a week without little or no signal, very frustrating!

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mpspencer180 Michael Spencer (@mpspencer180) reported

    @tescomobile is your Tescomobile app having issues. Nothing loading and saying there is an error. Deleted and reinstalled and now can’t get on at all?

  • cappsperhaps Alice 💙 (@cappsperhaps) reported

    Trying to leave @tescomobile and unlock a phone to a different network should honestly be a Crystal Maze challenge. JUST TELL ME WHERE TO PUT THE PUK CODE YOU COWARDS

  • mathewwales92 Mathew Davies 🏳️‍🌈 (@mathewwales92) reported

    @tescomobile just renewed my contract with #tescomobile no reason not to, never had any issues with customer service, signal and the extra club card points comes in handy too 🙌

  • ccbespokeart Char Callin (@ccbespokeart) reported

    @tescomobile @Tesco can someone get in touch with me ASAP or tell me who to contact to change my email account attached to my phone number and my club card as my email was hacked. Thank you for your help. #cyberfraud #onlinefraud RT

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    Does anyone @tescomobile know what they are doing? It appears customer services hate customers and are intent on driving them all to other providers.

  • Jess_Simpson645 Jessica Simpson 🇬🇧🇬🇧🇬🇧 (@Jess_Simpson645) reported

    @tescomobile Yes I am with you, I think you use the O2 network? They are always O20 numbers - if only there was a way to block that area code. I have had 10 calls this morning and don't want to have to spend my life reporting each individual number. Maybe a number change is my best bet.

  • LilacNannie LilacNannie (@LilacNannie) reported

    @O2 And that’s why no one should get a #Tescomobile on #o2 network - you don’t take responsibility for your failure. Take note people...

  • LilacNannie LilacNannie (@LilacNannie) reported

    @O2 @tescomobile sick of having intermittent signal. Hours of no signal despite assurances there isn’t a problem. THERE IS!

  • CaptainJames37 James Andrews (@CaptainJames37) reported

    @tescomobile Yes it’s obviously lost in transit and they have been in contact with Tesco mobile regularly, including today. It’s just very, very frustrating for them. If not resolved soon will have to take the complaint further

  • hoodedpigwoman hoodedpigwoman (@hoodedpigwoman) reported

    @tescomobile 2nd call to option 4 was a girl, she was helpful but her system only accepted mobile numbers: my mobile isn't working! Then I got cut off. Then spoke to man who checked code had been requested. It had. Nobody could offer a solution to me having no calls or data for 7 days tho!