Tesco Mobile

Tesco Mobile Outage Report in Billingham, Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Billingham, Stockton-on-Tees, England 02/15/2026 09:30

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RussMcKernan Russell McKernan (@RussMcKernan) reported

    @tescomobile I use Google Chrome. Are you saying that TESCO site has problem with Google Chrome? Oh and did you ACTUALLY test this site after my observation?

  • Diddididi64 Diane Howard (@Diddididi64) reported

    @tescomobile That is useless to me I don’t have a phone as it’s broke so I can’t get a text and as I am not at home receiving care, I have no access to a phone, looks like it will have been me going elsewhere and getting a phone, and cancelling my contract when I can, shame customer lost

  • LindaFrmFinance Millie (@LindaFrmFinance) reported

    @tescomobile My phone keeps telling me I'm not registered on a network, as per your advice I've changed my sim twice now, and its still not working! Help?!

  • 1978goodyear whoknew (@1978goodyear) reported

    @tescomobile I recently took a pay monthly contract and was led to believe that it included a set of airpods. The airpods were never received. Please help...

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @tescomobile Good morning, can you help please? My father in law is with Tesco Mobile but had a note saying he was out of minutes just a few days after paying his monthly contract. He doesn’t know how to contact you and can’t download your App. Can you advise please?

  • RussMcKernan Russell McKernan (@RussMcKernan) reported

    @tescomobile As a retired Customer Services Manager with British Airways I am hoping that TESCO will show me the same high standard of customer service that I provided for my customers over 51 years. Thanks Jade.

  • darklighthim1 Some Guy called Andrew (@darklighthim1) reported

    @tescomobile I have a 6 month old TCL 10 Pro with a sim plan, but the phone has been having software issues for a while. I contacted TCL who advised I send the phone back to them but this would have left me without a phone so I declined for now. Is there anything you can do?

  • rat_pack_fan Michael Hurt (@rat_pack_fan) reported

    @tescomobile It is in Cov, more on the western side, I’m guessing closer to Birmingham. None in the centre or east of Cov that I can see That page, thanks but I can’t find any info on price for 5g service.

  • Diddididi64 Diane Howard (@Diddididi64) reported

    @tescomobile has the worst customer service after waiting over an hour on web chat it cut me off saying thank you for contacting us, we’ll I bloody didn’t all I want it log on to my account to get an upgrade as my phone got broke whilst in hospital and I can’t read the screen

  • Saf786_x Safia (@Saf786_x) reported

    @tescomobile hi I've just joined your network and kept my phone number by entering pac code by text 2 days ago this morning I cannot text, call or use my data at all please help. I have restarted my phone twice today.