Tesco Mobile outages and service status in Belper, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  mel clarke (@Jasperj30Mel) reported 17 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

• 
  david smith (@davesmith199) reported 17 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

• 
  Helena Jane (@Helenajanelee) reported 24 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

• 
  Deb Mills (@ddjm) reported 26 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 51 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 57 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saz The Crumb (@PikaSaz) reported 3 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 5 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Khaled (@KingKhaled7) reported 9 minutes ago

  @tescomobile started a new way of creating extra revenue-by disconnecting pay as you go phone-coz they don’t generate enough revenue-so imagine how much credit they stole by disconnecting your phone&mine?when I complained- I was told tough **** we ain’t reconnecting SHAME ON YOU

• 
  Ian (@iancharris) reported 9 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Scott Dixon (@scott_expert) reported 10 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.

• 
  fabio manetta (@fabiomanetta) reported 14 minutes ago

  @tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)

• 
  Colette Houlihan (@Colly_wobbles) reported 14 minutes ago

  @GitGrumpygit @tescomobile Thank you. I am nearly 70 and a PAYG customer. Am/was with Tesco for 20 years! Can you recommend another provider that won't steal my credit? I'm in Cambridgeshire and the cover is good.

• 
  colinsmith50 (@colinsmith50) reported 18 minutes ago

  Dear @tescomobile your service is beyond useless

• 
  David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Ensor42) reported 24 minutes ago

  @tescomobile Hi, please could you help? I have (had) a 4G pay as you go account with £9.99 credit remaining when a week or so back it was suddenly disconnected. I am disabled and unable to visit in-store to get help, and although I use the phone infrequently, I need it for safety

• 
  Melissa ✨ (@WimblyDonnerxo) reported 26 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!