Tesco Mobile outages and service status in Belper, England

Problems in the last 24 hours in Belper, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Belper, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Belper, England

Latest outage, problems and issue reports in Belper and nearby locations:

• 
  Deb Mills (@ddjm) reported 26 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Beth Ratcliffe (@BethRatcliffe2) reported 46 minutes ago from Derbyshire, England

  @tescomobile help@ I can’t make any calls!!

• 
  david smith (@davesmith199) reported 46 minutes ago from Sutton in Ashfield, England

  @tescomobile Yes its been a problem all day, can't make any calls

• 
  mel clarke (@Jasperj30Mel) reported 48 minutes ago from Derbyshire, England

  @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31

• 
  Helena Jane (@Helenajanelee) reported 50 minutes ago from Sutton in Ashfield, England

  @tescomobile I sent a PM as requested, twice now, but no reply from your team. Come on Tesco, not the way to treat (a once loyal) customer!

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 56 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Orson (@Orsonkartt) reported 7 minutes ago

  @tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?

• 
  Shaun Reviewer (@ReviewShau42660) reported 10 minutes ago

  @tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.

• 
  Emma Lockhart (@EmmaLockha51775) reported 12 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Johnny Dowling (@JohnnyDowling10) reported 20 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Gladimir (@DrGladimir) reported 20 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  James Baker (@_JamesBaker92) reported 21 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  m n (@silsonit) reported 23 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  chatterbox (@chatkins1) reported 23 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Craig Bailey (@Craig_Bailey41) reported 24 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  random (@kaye55) reported 24 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm