1. Home
  2. Companies
  3. Tesco Mobile
  4. Astley
Tesco Mobile

Tesco Mobile outages and service status in Astley, England

Some problems detected

Users are reporting problems related to: total blackout, internet and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Astley, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Astley, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Astley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Tesco Mobile

Tesco Mobile is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Astley, England

The most recent Tesco Mobile outage reports came from the following cities: Manchester, and Salford.

CityProblem TypeReport Time
Manchester Total Blackout 1 month ago
Manchester Internet 1 month ago
Manchester Internet 1 month ago
Manchester Phone 2 months ago
Salford Total Blackout 2 months ago
Manchester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Astley, England

Latest outage, problems and issue reports in Astley and nearby locations:

  • LauraR1707
    Laura (@LauraR1707) reported from Bolton, England

    @tescomobile hello, my data becomes pretty much unusable if my 4G signal drops below 4 bars. Is this normal?

  • Tony_Lew1s
    Tony Lewis (@Tony_Lew1s) reported from Salford, England

    @tescomobile absolutely appalled by your service, I genuinely don’t understand how if you deal with customers in this way, that you are STILL operating

  • ChivasDivot
    getting bored of this now (@ChivasDivot) reported from Newton-le-Willows, England

    @garysballs @StopFundingHate @jlandpartners @GilletteUK @AskHalifaxBank @BootsUK @tescomobile @PostOffice @SandalsResorts @yeovalley Your have #God on your profile, but you support publications that create and inflame hate

  • nemojedi
    Paul (@nemojedi) reported from Wigan, England

    @DL_BSL @tescomobile @tescomobile his is terrible as Drew’s clients need his help. Get it sorted Tesco

  • stepughe_easy_e
    Steve pughey easy e (@stepughe_easy_e) reported from Salford, England

    @craig_c83 @EE @tescomobile Ee network is so so bad

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • pjh20311
    peej (@pjh20311) reported from Sale, England

    @tescomobile come on @tescomobile, an update/ info/ courtesy message would be appreciated. No service for over 2 hours

  • LeighNelson3
    Leigh Nelson (@LeighNelson3) reported from Wilmslow, England

    @tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

  • selwynfrogit
    Mr Curley 🐎🐎 (@selwynfrogit) reported from Walkden, England

    Just had a conversation with @tescomobile your customer service is an absolute credit to you other networks should take a long hard look at the way you operate

  • ThisIsMarksLife
    Maaaaaaaaark!!! 🏳️‍🌈🇪🇺 (@ThisIsMarksLife) reported from Manchester, England

    Just added 'one off data bundle' to my @tescomobile and the app just added what I'd paid for to the 'used data'... WTF??

  • Dogstrustjoey
    Chester Jones (@Dogstrustjoey) reported from Manchester, England

    @tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

  • onerealbeanie
    onerealbeanie (@onerealbeanie) reported from Manchester, England

    @tescomobile Hello, poor signal in NN3 8AD. Is there a network issue please? Also, NN4 0JF. Both say 4G should have seamless mobile connectivity and mobile Internet, good indoors and outdoors. Good for mobile broadband. Although often full bars, poor data call quality. Thanks.

  • traywilkinson
    Tracey Rowles ❤ (@traywilkinson) reported from Stockport, England

    pretty sure a company like @tescomobile has a duty to provide decent customer care. I have been failed by them and they have lost 2 of my legal documents they requested as proofs !! @TradeStandards surely companies cannot get away with failing to provide adequate service

  • kwithbface
    K ⛈ (@kwithbface) reported from Abram, England

    @tescomobile are you having problems with your network. I’ve had no signal all day so can only do anything via WiFi

  • Davidyihye
    David (@Davidyihye) reported from Manchester, England

    @tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

  • traywilkinson
    Tracey Rowles ❤ (@traywilkinson) reported from Stockport, England

    @tescomobile both as the claim cant be processed unitl ive changed it but tesco wont help me to change it. its a joke and im still without a phone that im paying for

  • ste_lamb
    Steven Lamb (@ste_lamb) reported from Salford, England

    @tescomobile hi, just wondering what's the current set up for rcs? is it supported by the network as website seems to show it is but not having much joy getting it working

  • jg73671254
    jg (@jg73671254) reported from Salford, England

    @tescomobile I’ve been with Tesco mobile for nearly six years paying 23.99 a month on iPhone SE 2nd generation & I get 2 gig data included & prices never gone up only if I go over Safety buffer but can upgrade 6.2023 my only gripe is Shop Staff are not tech savvy enough they don’t know much👍

  • traywilkinson
    Tracey Rowles ❤ (@traywilkinson) reported from Stockport, England

    once again @tescomobile you never fail to seriously disappoint me with the shittest service i have ever known. You as a company are incapable of keeping your side of a contract and your staff are incapable of carrying out their jobs to even a satisfactory standard.

  • danny251
    Handydan (@danny251) reported from Stockport, England

    @tescomobile Are you having problems with the network I’ve not been able to make or receive calls since yesterday.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachel914481091
    jess rach x (@Rachel914481091) reported

    Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

  • PikaSaz
    Saz The Crumb (@PikaSaz) reported

    @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

  • scottjsmall
    Scott Small (@scottjsmall) reported

    @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

  • christi37315899
    christine shepherd (@christi37315899) reported

    @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

  • hamilton_david
    David Hamilton (@hamilton_david) reported

    @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • DoogieHowitzrMD
    Da33a Jay (@DoogieHowitzrMD) reported

    @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

  • vikkyug2016
    Victoria Ogonna (@vikkyug2016) reported

    @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

  • ChjaQuinn
    Chiara Quinn MBCI (@ChjaQuinn) reported

    @tescomobile How can we speak to a technical person in Tesco Mobile as customer Service don’t have a clue and don’t understand what we are trying to say. It’s actually shocking

  • ShannonLana
    (@ShannonLana) reported

    @tescomobile my signal is down AGAIN and I keep missing important medical calls/texts. I have a telephone appointment tomorrow I’m worried I’m going to miss it. Can you please find out when it’s going to be fixed?