Tesco Mobile

Tesco Mobile Outage Report in Pontyclun, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontyclun come from postal codes CF72.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontyclun, Rhondda Cynon Taf, Wales 08/25/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales

The most recent Tesco Mobile outage reports came from the following cities: Cardiff and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomPontyclun Phone
United KingdomCardiff Phone
United KingdomCardiff TV
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet

Community Discussion

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Tesco Mobile Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    Seriously getting sick of the awful signal from @tescomobile 4 years I’ve been a customer and have 4 contracts with you spending &150-£160 a month and it’s getting worse everyday! Been trying to speak to someone all day (friend) and constantly getting call failed 😡

  • MartynWilliams6 martyn.vapeman (@MartynWilliams6) reported from Maesteg, Wales

    Well, that's my Nokia 216 finally sorted out, finally received a SIM card, and requested for an e-Top Up card too. Now l need to register my clubcard and the e-Top Up card to the mobile, soon as it arrives. Thanks to @tescomobile for the help, I can't wait to use my new cellphone

  • HAndTheElements Hegsy & The Elements (@HAndTheElements) reported from Cardiff, Wales

    @tescomobile what is the escalation process regarding a faulty phone that has been lost by @Tesco? My OAP mother has been without a phone since September and promises to resolve have failed. No senior support from Pengam Green Management or in-store guidance. #disgracefulservice

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?

  • nigelbendybus Nigel Smith (@nigelbendybus) reported from Cardiff, Wales

    Thank you so much @tescomobile for sorting out and reimbursing me for the scam texts I received yesterday. Yet again wonderful customer service from @tescomobile

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

  • _Gingernut_ Daren (@_Gingernut_) reported from Bridgend, Wales

    @tescomobile I’ve had no signal for the last 3 days, your unhelpful app is useless. What’s going on?

  • MartynWilliams6 master.vaper (@MartynWilliams6) reported from Maesteg, Wales

    Who would've thought l would fall in love with my new Nokia 2.2, best damn smartphone I've had since my days of the iPhone 5 and the Sony Xperia Z3, even they were great phones too, such a shame l was paying way too much for my contract on both phones @tescomobile @tescomobileire

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AratxuS Aratxu 💙 (@AratxuS) reported

    @tescomobile I already contacted them and they can't help because I bought it from @Tesco and they should be refunding my money. Thank you for proving my point, again sending me somewhere where they can't help wasting more time.

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @tescomobile And still more promises of a call from customer concerns that does not take place. DD now cancelled and lots of other things taken care off.

  • AratxuS Aratxu 💙 (@AratxuS) reported

    @tescomobile The last person (customer care) I spoke to took my details and asked me to hold while she checked the details. After a few minutes the call was cut off. 2/2

  • sleepyjenstar Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile Never mind, just restarted again and it’s showing correct number in settings 👌👍👍

  • missel72 Emma L 🇬🇧 💜🤍💚 (@missel72) reported

    Hi @tescomobile please can you help me re the appalling customer service I have had this afternoon when trying to add another contract to my account, including being put on hold for two hours.

  • richwould Richard Would (@richwould) reported

    @tescomobile It is not remotely clear Callum, why define it and advertise it as a 24 month agreement when it has to be for 36 months. And why I will always advise people to avoid your service.

  • RedbagPictures Redbag Pictures (@RedbagPictures) reported

    @tescomobile could you please tell me why you've charged me 5 times my normal bill this month and why after 60 mins on the phone to you TWICE you can't tell me why and i mysteriously get cut off TWICE? You can't call back? would you have called if i didn't pay? #poor #service?

  • CeeCee1973 CeeCee (@CeeCee1973) reported

    @BBCRadio2 I have just tried to add your number to my WhatsApp but my phone provider @tescomobile won't allow me send even though it is a free service if you have Wi-Fi!!!

  • LDewbs Lauren 💙🔑🌹 (@LDewbs) reported

    Anyone else on @tescomobile got absolutely no service this morning?

  • mooreslaw83 Sam Moore (@mooreslaw83) reported from Lochwinnoch, Scotland

    @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?