Tesco Mobile outages and service status in Tintagel, England

Problems in the last 24 hours in Tintagel, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Tintagel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Tintagel, England

Latest outage, problems and issue reports in Tintagel and nearby locations:

• 
  Les Barlow (@lezbarlow) reported 33 minutes ago from Padstow, England

  2/2 I thought as part of your induction your told about customer loyalty. Well not only will you be losing me but all my family on top. Very poor customer service from @tescomobile @Tesco #movingtoanothernetwork

• 
  Jason G Henderson (@Jasehendy) reported 46 minutes ago from Wadebridge, England

  @tescomobile issue with false data readings unresolved despite Tesco CC request to investigate the problem. It's been about 8 days without an answer & longer since the issue raised. I think it's time to leave TM.

• 
  Les Barlow (@lezbarlow) reported 52 minutes ago from Padstow, England

  1/2 Dear @tescomobile as a loyal customer of 10 years, I expected better customer service than I received yesterday. Called to see if you could price match an upgrade I had been quoted from another network. To be basically be told go with the other network.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Smooth211 (@Smooth2111) reported 4 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Simon Hawley (@Simon_Hawley) reported 11 minutes ago

  @tescomobile Is there an network issue in the S62 area? There has been no or little service in the area for the past week now? Thanks

• 
  James Glen (@james__glen) reported 12 minutes ago

  @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

• 
  Paul Marks (@paulsmarks) reported 13 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  ToonLad101 (@ToonLad101) reported 15 minutes ago

  @tescomobile So I just carry on using the mobile I've had with you for the last 4 years on the account I've had with you for the last 10+ years. Shocking customer service

• 
  db133 (@db133) reported 17 minutes ago

  @tescomobile tesco mobile ; 13.37 to 15.30 ; HOURS on the phone to tesco mobile and finaly they admit the have top up problems on their non smart phones that they sell to customers in store

• 
  🌸 Amy Brown 🚀 (@amyb82fluffy) reported 18 minutes ago

  @tescomobile please can someone help!!! Waiting for you to unlock s phone since 2nd Feb! Promised time and time again!!!

• 
  Ryan Maguire (@Maguire23) reported 19 minutes ago

  Supposed to be a funny question do you get clubcard points being on @tescomobile ? Yeah actually I do and I also don't have mid contract price rises like all the big networks whilst having my network powered by O2, sounds like an add but it's not it's just facts.

• 
  montyniblet (@montyniblet) reported 22 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Sam Horne (@SHN51989) reported 26 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now