TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 11/25/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • 7BOURNEY JENNIFER WILLIAMS (@7BOURNEY) reported

    @TSB Just been to open an under 19’s account at TSB in Whitchurch, Salop at 11:30am! We’ve just left! An hour and a half later!!! Wtf?!?! A 10 minute job! Not happy!! What a joke! 😡

  • Hatlar Hattie Tope (@Hatlar) reported

    @TSB please can you advise when the issue with approving payments via the mobile app will be fixed? Seems from Twitter than many users are having the same problem. Thanks

  • SamHillyerx Sam Goodfellow (@SamHillyerx) reported

    @v_delfuoco @TSB I have this problem too and my husband @TSB

  • ThatCarterBlunt Carter Blunt (@ThatCarterBlunt) reported

    @TSB I don't have the headspace for that right now TBH I want you guys to know that there's a problem, there's no interactive help for the problem, and I can't report that problem using online problem reporting.

  • Gaz__K GazK (@Gaz__K) reported

    Hey @TSB why is your app so ******* ****?

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @TSB @AuntWinifred None of which will work. Unsure why TSB seem reluctant to issue bulletin explaining there is a widespread issue with the payment approval on the app. Far better to be honest than to request customers jump through a series of hoops which ultimately will make no difference.

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JakoraeOfficial Jake 🦁 (@JakoraeOfficial) reported

    @TSB You can forget it, a bunch of clowns. Between closing loads of branches, shoddy service, how impossible you make it to speak to an actually competent human I’m at my limit as a customer of over 8 years. I’ll use someone else’s card from a competent company for the transaction.

  • hannahmac35 Hannah Thomson (@hannahmac35) reported

    @TSB That is what my issue is. I couldn’t pay for my shopping today as I had no working card. And then put on hold for ages to be transferred to fraud to be told the same thing!

  • BrendaReeve13 Brenda Reeve (@BrendaReeve13) reported

    @FAlisonC @TSB I am trying to buy currency on line. Nil happens when I press approve payment but it allows me to reject the payment. Can you fix this please.