TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 04/01/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • KayleighMcauley Kayleigh (@KayleighMcauley) reported

    @TSB Hi I managed to get in last night now cannot log in!!!! Pay day aswell! Typical! Sort it out!

  • Wishingstaar ⋆ 𝒥𝓊𝓁𝒾𝑒 ⋆ (@Wishingstaar) reported

    between @monzo closing my account and @TSB not working I'm losing my patience with banks...is there any banks that work as they should???

  • NickW482 Nick (@NickW482) reported

    @TSB Looks like mobile banking is back up, just tried the mobile app and is now working.

  • KellySt58960783 Kelly Steven (@KellySt58960783) reported

    @imo_ebbo @TSB It is! Have not been able to access it all morning. Not the first time this has happened!!

  • KillingtonCats Lisa Killington 💙 (@KillingtonCats) reported

    @TSB Tesco are giving me 10 mins to approve a payment, and the mobile app isn't working. If you're having issues, can't you at least stop the need to approve temporarily? Going to lose a whole shop

  • RobertJamesHea1 Robert James Healy (@RobertJamesHea1) reported

    @TSB Yous better get the finger oot n fix it!! Payday and can’t even get into our accounts!!

  • djneilhallyb Neil Hallyburton (@djneilhallyb) reported

    @TSB I’d love to but I’ve just spend one hour on hold to your customer service team. Again, absolute joke of a company.

  • Scifiscreen Bluecat (@Scifiscreen) reported

    @financialombuds @TSB has been down all morning (again), customers are going nuts! This is happening all too often, you need to start holding them to account. It's not on!

  • safk001 Aaron Keightley (@safk001) reported

    @TSB It’s not just the app or internet banking. I can’t pay for anything, cards declined, can’t transfer money into another account, can’t even make purchases online. I understand technical errors happen with the app but nothing is working and it’s been like this all day.

  • DayleCass CAS51DY (@DayleCass) reported

    Anyone else’s @TSB app down?