TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 11/24/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StuRowls Stuart Rowlands (@StuRowls) reported

    @TSB hi, wonder if you can help. My car insurance is with direct line and i am having issues with my direct debit. They say they are requesting it and it is being returned by you without being paid. Who do i need to speak to as direct line say everything is set up there end?

  • Turkey0808008 Steph (@Turkey0808008) reported

    @TSB hi, I recently purchased teeth whitening strips,and never received them, I now believe it is a fake site as there is no way to contact them or if it is the emails are undelivered,

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB I doubt the version matters—but I’m using IOS 15.6.1 at the moment. Just to add that I tried to turn on text alerts using a laptop today (used my work machine) but the page on text alerts doesn’t have any content—just a blank page. Think it’s broken.

  • jennystitched Jenny (@jennystitched) reported

    @TSB any problems with the app this morning? Keeps timing out before I can do anything

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB @MartinSLewis please help!TSB won’t let my wages go in.I have no money,a family to feed and support,mortgage coming out yet Iv done what they have asked for n they can’t tell me when they can sort. I’m so upset, don’t know what to do or who to turn too and knowone will help

  • Lushi73 Amber (@Lushi73) reported

    @TSB is anyone working today?

  • PaulMckaig Paul McKaig (@PaulMckaig) reported

    @TSB totally unacceptable service this morning. Card blocked for no reason, no password sent. 90 minutes on hold to sort it out. I take it the CEO is still the same one as during the online fiasco. Maybe employ more call handlers. That was an utter farce.

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB why can’t I set up text alerts? I’ve tried both the app (IOS version) but there’s no sign of the option there. And the desktop site just takes me to a blank page??

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB can someone help pls before I have to set off for my 3 n 1/2 hr walk to your branch with my 3 year old as I have no money or car as you haven’t allowed my work to pay me.

  • Pikylechu510 Kyle Martin (@Pikylechu510) reported

    @TSB a number of duplicate payments have appeared in my account (similar to what happened in March). All identical duplicates of payments already made on 15th Sep. Is this known/widespread and can you give an estimate for a fix time please?