TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 12/10/2025 15:55

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK

  • FrancescaMercs frankie mercieca (@FrancescaMercs) reported

    @TSB I think I may have some fraudulent activity on my account but cannot get through to speak to anyone and the online chat cannot help - can you advise on what I should do please? Keen to sort asap

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @liale 30+ hours isn’t working hard in my opinion

  • Sop782 Sam (@Sop782) reported

    @TSB You’re giving the same stock responses to all the customers in your feed that are experiencing the same issue. It looks like this has been going on for days and it’s still unresolved. You’ll have customers leaving in droves; no one needs the added stress in the current climate.

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @EmilyWrighty96 We know you are aware and we know they are trying to fix it. Bored of seeing the same response to everyone’s messages. When will it be sorted ?

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Can’t place my shopping order. Your verification system is not working AGAIN. Just venting as it happens SOOO Regularly

  • miltis24 Moses (@miltis24) reported

    @Owey1212 @TSB If it was the only issue...

  • TheKatieMajor Katie Major-Smith (@TheKatieMajor) reported

    @TSB @AJW84262909 Hi @TSB,when will this problem be fixed? I'm still unable to make an online payment as the verification code won't come through. It's been two days now and I need to make this payment!

  • floralfee Fiona Waters (@floralfee) reported

    @TSB Why is my debit card not working? No verification codes being sent to phone

  • BillMil63793615 Bill Milligan (@BillMil63793615) reported

    @TSB Online payment system still not working. It would appear TSB IT support only works 9-5 Monday to Friday. Heaven help TSB if there is a cyber attack or mass hack like Optimus at the weekend