TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 11/21/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • sylviad29752364 Sylvia Douglas (@sylviad29752364) reported

    @TSB hey folks, would be really grateful on letting customers know you don't have a counter service on a sat in branch. 3 members of team and no one able to help me. 🤯

  • yooyinyangg bunda (@yooyinyangg) reported

    @TSB hi, I couldn't log in my account. I received the following message. "Sorry, you can't log in to the app right now as we need to check few things on your account. Please call us on 08000968669 and we'll do our best to get back you online." Kindly advise.

  • gurevitchesque Anna Gurevitch (@gurevitchesque) reported

    @TSB Just trying to fix the interest rate to better than the variable and not be denied access to that service, which could be seen as discriminatory of TSB, considering I've been trying to get the matter dealt with for a month already. Let's hope your office hours are better.

  • Exuptoy Lyn Darkes (@Exuptoy) reported

    @cryptoheat2 3M but my U.K. bank (@TSB ) no longer allows the purchase of Crypto on Coinbase as they want to look after our safety from scammers. What a crock of ****, like scams only happen in crypto! Time to find another bank I think!

  • GemBrian82 Gem (@GemBrian82) reported

    @TSB @ACieslinski If it’s any help I tried to get this information from TSB myself today as I called the branch ahead of time to book £3000 that I wished to withdraw……they wouldn’t let me unless I provided proof of what I wanted the money for!!!!!! Excuse me for wanting to take out my own money!

  • i_little_b Little B (@i_little_b) reported

    After @tsb were so entirely unhelpful, I crossed the street to @AskNationwide who were brilliant and had sorted him a savings account in minutes. That’s customer service. I’ll look to move myself ASAP - #TSB have lost custom today

  • inolan1981 Ian Nolan (@inolan1981) reported

    @TSB Responded to say "there's nothing we can do here" so why did you ask me to message you?? Such a terrible service for a bank @MartinSLewis can you help? Any suggestions? Locked out of my account, not able to get through on the phones as they're too busy

  • Sa3Sarah Sarah (@Sa3Sarah) reported

    @inolan1981 @TSB It is also impossible to do simple tasks on the mobile app, Internet banking or over the phone. I just want to pay off my balance! It's like you are purposely making it impossible.

  • sylviad29752364 Sylvia Douglas (@sylviad29752364) reported

    @TSB I Lost my card with no access to cash , explained the situation. Still no access to cash, feels like a poor relationship after 20 years.

  • melsypop Melissa (@melsypop) reported

    @TSB can someone please reply to my DM about an internet banking issue