TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 11/23/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulPlowright2 Paul Plowright (@PaulPlowright2) reported

    @TSB Good Afternoon, can you please what the point of approving online payments through the app when it never works? I always get an error so I am always forced to use other methods.

  • TheDublinDon 🇺🇸 TheDublinDon 🇮🇪 (@TheDublinDon) reported

    @dominiquemcd @TSB Same here in Ireland, buying a used car tomorrow and can't access the amount of cash needed. Car won't be there Monday of course.

  • _FoolOnAHill Liam 🔰 (@_FoolOnAHill) reported

    @TSB still can’t login via browser/app. Every time I put in correct information, just met with, “ERRSCA02: Sorry, something went wrong”. This problem has been happening for 5 days now, and judging by near enough every tweet to you, it’s not just me.

  • Khaaaannnn93 Ray Hamilton (@Khaaaannnn93) reported

    @TSB Yous for real? The amount of downtime with you guys is unreal. Can't move money between my accounts while internet banking is down.

  • tenpanyaki Tenpanyaki (@tenpanyaki) reported

    @TSB Thanks again for the textbook BS reply. I will not be contacting your customer relations team or making a complaint because my choice is to close my TSB account.

  • peeve___ niamh (@peeve___) reported

    @TSB Trying to make online banking transfer between accs. Website says error en host: ip7003, app says T&C of account does not permit debiting of these funds. I have money in my account, why is this happening?

  • tenpanyaki Tenpanyaki (@tenpanyaki) reported

    @TSB Apart from the initial inconvenience, doesn’t matter to me anymore since I’ve stopped using the TSB card. TSB couldn’t care less about one measly customer but how many others have the same issue and will leave in droves? #moneybox

  • In10sivee In10sive (@In10sivee) reported

    @tsb every week you let me down

  • MartinJKeatings Martin J Keatings (@MartinJKeatings) reported

    @TSB There's no discussion. They have guardianship on file. They have failed to deal with a lawful request. They are breaking the law. They better fix it or I am going to publicly embarrass them in front of their own customers.

  • TSlimmings Tony Slimmings (@TSlimmings) reported

    @TSB you said you were going to get in touch within 1 hour after you blocked my online account access, 2 hours ago? I was sending money to the same company (mine) that pays into this account every month. Why?