TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 01/18/2026 19:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Slough and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Website
United KingdomWandsworth Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • FrancescaMercs frankie mercieca (@FrancescaMercs) reported

    @TSB I think I may have some fraudulent activity on my account but cannot get through to speak to anyone and the online chat cannot help - can you advise on what I should do please? Keen to sort asap

  • ailsabrown7 ailsa brown (@ailsabrown7) reported

    @TSB I’m having problems with making an online payment. I get to the authenticate payment section and request 6 digit code however the message doesn’t arrive and comes through hours later. Is this a problem you are experiencing or is it just my issue and I need to call the bank?

  • Sop782 Sam (@Sop782) reported

    @TSB I’m unable to make online payments because the 6-digit code system isn’t working - I’ve been trying all day! Please sort this out!!

  • janetplymouth janet (@janetplymouth) reported

    @TSB Why is online banking still not working 😕 not good enough

  • NimbleArts Nimble Arts (@NimbleArts) reported

    @Xero @TSB Tried everything here multiple times - stuck in a constant loop trying to login to bank and then taken back to either error page or told to login again. This is wasting hours

  • maireadgair Margaret Gair (@maireadgair) reported

    @TSB @TSB - code sent through this morning, 12 hours after I needed it - and now, trying again to place the order, same thing happening - no code being sent. What's the problem?

  • ammys83 Mrs M (@ammys83) reported

    @TSB How much longer will the verification code issue take to be resolved?? Surely you can post a timescale .

  • NimbleArts Nimble Arts (@NimbleArts) reported

    @TSB @Xero We’ve been trying to renew bank connection for 24 hours - what’s the issue?

  • ChrisR74182566 Chris R (@ChrisR74182566) reported

    Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.

  • DryburghJohn John Dryburgh (@DryburghJohn) reported

    @TSB What would be regarded as a reasonable response time to answer a customer service telephone call?