TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 01/26/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Slough and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Website
United KingdomWandsworth Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dowling_andy Andy Dowling 💙💛 (@dowling_andy) reported

    @TSB Christ some of the replies on here. Its an ISP issue not the banks. TSB, First Direct, HSBC all down at the moment. Looks like it's Sky.

  • Cryptozila Justin Donovan (@Cryptozila) reported

    @TSB Yet I can't access my money

  • confirmstatush confirmstatushere (@confirmstatush) reported

    @TSB I am unable to access your services via my mobile, different broadband provider to my network provider, able to get onto TSB site on a laptop… I suspect this is a TSB Issue as opposed to ISP issue.

  • billwak Bill Wakelam (@billwak) reported

    @TSB Can you tell us what is going on this morning please? As others have reported, both app and site down. No one answering the phone. But your service status says everything is available.

  • livvyabbott Olivia Abbott (@livvyabbott) reported

    @TSB Appears to be multiple BANKING organisations so how is this an internet service provider issue… I’m able to access other accounts such as utilities and credit card. But not TSB. Although we can make payments most of us rely on internet banking.

  • john1002uk john lawless (@john1002uk) reported

    @TSB Stopped using TSB about 16 months ago, never had any further issues

  • rossuk666 Ross Pickles (@rossuk666) reported

    @dowling_andy @TSB Correct. Sky have a notification on their web site "Online Banking services are currently experiencing technical issues. We are currently urgently investigating the issue." HSBC works fine on my PC but that's no consolation for those that need to use the app.

  • stephen2876 Stephen Hall (@stephen2876) reported

    @TSB A little more detail might be helpful. Such as which ISP(s) is/are affected. What other organisations. If the issues are location based etc. If not here then (in more detail) on your service status page.

  • maxxam880 Maxine (@maxxam880) reported

    @TSB down again! Actually ridiculous how often this happens.

  • CharlottePurd13 Charlotte Purdy (@CharlottePurd13) reported

    @TSB I’m unable to make any purchases online. This happened the last time it went down and cards were being declined for purchases. So incredibly frustrating that this happens so often!