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TSB Bank

TSB Bank down? Current status and problems in Sunbury-on-Thames, Surrey, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 46% Mobile App (46%)
  • 21% Transactions (21%)
  • 17% Website (17%)
  • 17% Login (17%)

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211
    Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • stevens1955_i
    Ian Stevens (@stevens1955_i) reported

    @TSB Can you please change “some customers” to “all customers” in your replies concerning validation issues.

  • EmilyWrighty96
    Emily-Anne 🇬🇧 (@EmilyWrighty96) reported

    @TSB sort yourselves out. I need to do my online food shop and can't due to your issues! Due to the hours I work (12.5 hour night shifts in A&E) and the fact my mum is house bound we rely on a weekly online grocery shop. Now can't have it today like normal. When will it be fixed?

  • EmilyWrighty96
    Emily-Anne 🇬🇧 (@EmilyWrighty96) reported

    @TSB When will this issue be sorted?

  • miltis24
    Moses (@miltis24) reported

    @TSB Same same, apologies and sorry for the inconvenience...Not. Doesn't help. Item for purchase gone...Apologies..yes

  • Owey1212
    Maria Owens (@Owey1212) reported

    @TSB @richardhyland You keep saying the same thing to every customer.

  • faeriemoo
    Faerie Taylor (@faeriemoo) reported

    @TSB @ReedJX666 Same problem here. I'm traveling 6 hours via public transport today. Its more than a mere "inconvenience" and I'll be changing banks ASAP. Been a loyal customer for 20 years, but these constant issues are just too much.

  • pacmanjoe84
    Joe Swan (@pacmanjoe84) reported

    @tsb is there an issue as when I am trying to make a purchase online. when going through the verification I am not receiving any text message with code to verify the payment so I am unable to make my purchase.

  • richardhyland
    Richard Hyland (@richardhyland) reported

    @faeriemoo @TSB @ReedJX666 Same here. Customer forced to TSB after being a life long Lloyds customer. Fed up with these constant IT failures from TSB. I’m fed up with giving them the benefit of the doubt and will start looking for a new bank on Monday

  • richardhyland
    Richard Hyland (@richardhyland) reported

    @femmementation @TSB I suspect the primary app authorisation method has failed. The problem is the backup method also isn’t working either

  • JohnTho10402150
    John Thomson (@JohnTho10402150) reported

    @TSB are there problems today as verification doesn't seem to be working?