TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

• 
  Clyde Blacks (@clyde_blacks) reported 1 minute ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  smodfs (@smodfs) reported 26 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Ian Hankins ✝️ (@amgrumpy) reported 29 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Straker Hair NW10 (@StrakerHair) reported 52 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin (@MartinEshelby13) reported 5 minutes ago

  @TSB is the banking app down?

• 
  Michelle Buchan (@M_Buchan) reported 8 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  George Thomson (@g2dod) reported 12 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Paul (@My_Living_Hell) reported 13 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  RayRay 🇬🇧✝️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RayMairead) reported 13 minutes ago

  @SpencerKingham @Barclays Ive been locked out of my @TSB app for months, they wont help me, keeps saying my fingerprint and memorable info is wrong.

• 
  Pam Cull (@catsPam12) reported 17 minutes ago

  @TSB can’t access the mobile app

• 
  SassyCob (@SasCobbold) reported 20 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Chris (@Chris_MG) reported 22 minutes ago

  @TSB hi, as of last week we can no longer login to our business banking via the app, although none of our details etc have changed…do you have a live chat help feature? I can’t phone as the app is ON my phone, and there are no branches nearby…

• 
  Dmp (@Prosserd68) reported 26 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Lia♡⁶³ (@Lialvvzs) reported 32 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month