TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 01/16/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Slough and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Website
United KingdomWandsworth Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Sueruss55 susan russell (@Sueruss55) reported

    @parkinette @TSB Hi Wendy can you do your supermarket shopping yet? I’m having the same problem. Is it with @Tesco ? I’m just wondering if it’s worth trying another supermarket.

  • Sueruss55 susan russell (@Sueruss55) reported

    @victoriacuckson @TSB Hi Victoria, can you buy online now? I’m having the same problem. Was it just John Lewis or other online retailers?

  • farrow_hazel Hazel Farrow (@farrow_hazel) reported

    @TSB A classic plus..i log in verify go back to merchant and press continue then nothing loads for ages... my mastercard and bank of Scotland account have no issues like this and certainly everytime i use this card it flags this issue no matter what website..its infuriating

  • claire_snap Claire Eliza Willoughby (@claire_snap) reported

    @TSB your app is not working - it’s not letting me approve any payments and keeps freezing. Can you help please? I have an iPhone 7 and the app is the 6.5.2 version. Thank you

  • InvestedSelf Self Invested (@InvestedSelf) reported

    @MoneySavingExp, the information on your website for this @TSB product is incorrect. There’s no cashback and there’s a £999 product fee. The information needs to be checked and updated, otherwise it will misinform more people

  • victoriacuckson Victoria Cuckson 🇵🇸 🇾🇪 🏳️‍⚧️ (@victoriacuckson) reported

    @Sueruss55 @TSB It won't work on my phone. Having to use my tablet to access online account. I'd try that.

  • CarolCarter21 Carol Carter (@CarolCarter21) reported

    @TSB is the internet banking down as trying to put in the 6 digit code to confirm logging on and it says information doesn’t match when have green ticks against everything. This has happened 4 times. Thank you

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Oh that’s disappointing, I was clutching at straws then. So Your IT technicians are in the dark as well? Usually when companies don’t have in house expertise to solve problems they call in outside help. Contractors if you will. Expensive, but might be necessary. Nearly a week now

  • mvh93x megan (@mvh93x) reported

    @TSB OMG every single payment I have trouble with every month sort your **** app out!!!!!!! Or am changing banks

  • Thlnkllngusd florence (@Thlnkllngusd) reported

    @Sarah22013154 @TSB The problem with customer support is their no response or automated replies that does not solve anything. When I had similar difficulties with my account I had to reach out to @Unitechnicrat for help. Good thing is they did help fix my acct.