TSB Bank

Is TSB Bank down in Sunbury-on-Thames, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Sunbury-on-Thames, Surrey, England 01/15/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Slough and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Website
United KingdomWandsworth Mobile App
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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TSB Bank Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PearlofagirlUK Lynsey (@PearlofagirlUK) reported

    @TSB your customer service is terrible. Your app and online services are so basic that you have no option to call and sit in a queue to speak to somebody time to swap - I’m done!!

  • MrBurrows_7 Daz (@MrBurrows_7) reported

    @TSB this payment approval option you have is absolutely ridiculous. It doesn’t work with most vendors, by the time I go to approve payment, it’s already failed on the vendor’s site. It’s shocking.

  • Four_X_2K3 Four X 🇺🇦 (@Four_X_2K3) reported

    @loneranger_86 @TSB Been having the same issue on Amazon. It's got to be on TSB end.

  • Nicoladempsey99 Nicola Dempsey (@Nicoladempsey99) reported

    @TSB is on line payment system down? keeps declining payments.

  • Nedkelly1975 Eamonn Kelly (@Nedkelly1975) reported

    @TSB I'm on the website. You should know if there are problems your end. Or are you sat in a bedroom isolated?

  • BillMil63793615 Bill Milligan (@BillMil63793615) reported

    @TSB my debit card declined payment when trying to pay my rent online. Verified by visa not working and card then declines. Any idea when this is going to be fixed!

  • PearlofagirlUK Lynsey (@PearlofagirlUK) reported

    @Nicoladempsey99 @TSB Yes it is. I’ve just managed to cust service after waiting an age. It’s started last night and still isn’t fixed it’s a @TSB problem. Why they don’t communicate with their custs on app, website, socials to save us hours of trying to speak to someone #poorservice time to switch

  • Mr_Peter_Warner Peter Warner ADI (@Mr_Peter_Warner) reported

    @TSB I appear to be having the same problem as a lot of people I’ve seen reported in that no online payments are being authorised. Any thoughts on an issue/solution please?

  • SargeJeep Dave Thomas (@SargeJeep) reported

    @TSB Ok, we give up, 1 hour plus on hold with no answer, an appalling service, still locked out of account and will have to do it all again tomorrow. Time to change banks I feel.

  • cookie71279 Alasdair Cook (@cookie71279) reported

    @TSB trying to make online payments to shops and my card being refused several times, also anything linked to that card like pay in 3 with PayPal also refused, is there a problem today?