TSB Bank

Is TSB Bank down in Runcorn, Borough of Halton, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Runcorn, Borough of Halton, England 01/05/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • mod234 Patrick Atkins (@mod234) reported from Warrington, England

    @tsb any update on the technical issue with your app.

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • Smith88Steve Steve Smith (@Smith88Steve) reported from Warrington, England

    @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • brendonmac07 brendon (@brendonmac07) reported

    @TSB I’m trying to approve payments on my app and this is not working , can it be looked at

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @kristinacimova @TSB TSB reluctant to advise that there is a major issue with ‘Approve Payment’ feature on the app. Instead they’ll ask for more information, for your device, operating system, what app version. They’ll ask you to uninstall / reinstall…blah, blah…. It’s a TSB issue.

  • WaiWai6875 WaiLee (@WaiWai6875) reported

    @TSB the approve payment function doesn’t work, is there an issue with the app? My iPhone software is up to date.

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Oh, and if the approval button in the app is working you still have to enter an online password. Trying to buy something for 20 quid and there’s more security than Fort Knox. TSB you really suck.

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.

  • JamesWebsterITV James Webster (@JamesWebsterITV) reported

    Hi @TSB - Are any of your systems ever fit for purpose? Why does the "approve payment" button in your app not work? It makes it impossible to make payments online?

  • davemac1976 davemac1976 (@davemac1976) reported

    @TSB The fact I also have to wait for an access code to be texted to me before I can even access my account just adds to the annoyance. Is there anyway of opting out of this?

  • mtthwrly Matthew (@mtthwrly) reported

    @TSB Had a few suspicious texts and a call this morning - tried to change my password on your site and it says service unavailable?

  • sarannej Floweroscotland (@sarannej) reported

    @TSB Still nothing. Same problem with a frozen button.

  • parker_cheyne Christine (@parker_cheyne) reported

    @TSB I am@unable to approve payments on the app, has been like this for a few days and then wasn’t able to chat online as service wasn’t in operation at the time! Had to transfer to bank account with another bank to then authorise the payment from there