TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Steve Smith (@Smith88Steve) reported 2 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Emma (@EmmaZhaan64) reported 8 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Patrick Atkins (@mod234) reported 14 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Matthew Traynor (@MatthewTraynor) reported 28 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Mike Morgan (@MikeMoragn) reported 35 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 37 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 60 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 5 minutes ago

  @TSB app down AGAIN

• 
  Sam Durham (@IamDuzza) reported 9 minutes ago

  @TSB why can’t anyone access their bank accounts? No communication just a note when you try to get in the app saying some people have an issue? When will it be fixed?

• 
  Simon Parry (@sparry951) reported 10 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Junior Turner (@juniorturner84) reported 12 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  LaughingGravy (@LGravy15834) reported 13 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Martinf68 (@Martinf683) reported 15 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide

• 
  funtime 67 (@errolf67) reported 15 minutes ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35

• 
  Minter79Man (@Minter79Man) reported 16 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Mareesham (@Mareesham) reported 21 minutes ago

  @TSB why is your app down again?

• 
  Jonah (@GoonerJonah) reported 21 minutes ago

  @PrinceVege29198 @TSB @TSB why don't you make the issue public on your twitter feed, I have had the same issue.