TSB Bank

Is TSB Bank down in Runcorn, Borough of Halton, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Runcorn, Borough of Halton, England 03/13/2026 14:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • mod234 Patrick Atkins (@mod234) reported from Warrington, England

    @tsb any update on the technical issue with your app.

  • Smith88Steve Steve Smith (@Smith88Steve) reported from Warrington, England

    @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Hafsaaaaa__ Hafsaaaaa (@Hafsaaaaa__) reported

    @TSB is there a reason a new card was sent out to me without my knowledge or request? Card doesn’t expire until 2029 and now it means I’m going to have to update debit card payments everywhere that go out on a scheduled basis. Oh, and chat service on the app doesn’t work

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    @TSB you've ignored our requests in June sent via email to your customer relations to look at our complaint again. We have now approached the financial regulator and today I've sent complaint to your chief exec

  • Molly40716782 MAustin (@Molly40716782) reported

    @TSB can I ask why text alerts are being stopped in October please? There doesn’t seem to be any explanation given for stopping this service which is very useful.

  • KrisNewman4 Kris (@KrisNewman4) reported

    @TSB got a refund cheque from you. Your app doesn’t scan your own cheques 🙈 Uve closed all branches near me so 30 mins each way minimum for £11.38. Called ur helpline, asked to enter last 3 security digits of my card. I don’t have my wallet as I use Apple Pay. Any help?

  • II_BANDOS_II Road To Comp! (@II_BANDOS_II) reported

    @TSB are such a **** bank. Terrible customer interaction, their banking app is awful and they just cause nightmare after nightmare.

  • SoupySoupySue Soup Dragon (@SoupySoupySue) reported

    @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

  • sparry951 Simon Parry (@sparry951) reported

    Are you having a laugh @TSB Yesterday you tell me you won't help me recover money I was defrauded out of last week. I have £47 to my name and now you send me a text to remind me to make sure there's enough money in my account!

  • MemeBlogging9 Ɖarren (@MemeBlogging9) reported

    @santanderukhelp Refusal to meet. I could take a screenshot and photograph in 2 photos prove theft. Value shown from two sources. Also have the video so I know exactly what happened clipped exactly what happened, since I cannot log in I'll move my business and money to @TSB I am a customer there.

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported

    @TSB your app is probably the worst banking experience ever when it actually does work, currently unable to access my account and unable to reset my access, regretting switching business to you

  • usualsuspect448 Chris | xSUSPECT (@usualsuspect448) reported

    @TSB Please fix the app for the second time i can't login in due to authentication error. I can login fine on the internet app. This is the 2nd time in 2 days this has happened