TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Mike Morgan (@MikeMoragn) reported 6 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 9 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 15 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Steve Smith (@Smith88Steve) reported 19 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Matthew Traynor (@MatthewTraynor) reported 40 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Emma (@EmmaZhaan64) reported 44 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Patrick Atkins (@mod234) reported 55 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Товарищ ирландец (@ahdamnpahpah) reported 10 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Claire Morrison (@claireywurly) reported 10 minutes ago

  @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

• 
  Dana (@Danaoioioi) reported 11 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  davemac1976 (@davemac1976) reported 13 minutes ago

  @TSB I have sent the photo. My son who is also a tsb customer has also just tried to deposit a different cheque on his own account and is also unable to do so with the same error code

• 
  claire (@clpearse) reported 15 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  ⁠ Uzair (@UZAlR) reported 18 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Mareesham (@Mareesham) reported 18 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  NUFC (@nufcscot) reported 19 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  George Thomson (@g2dod) reported 19 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  MBUR337 (@MBUR337) reported 21 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/