TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 15 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Matthew Traynor (@MatthewTraynor) reported 17 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Steve Smith (@Smith88Steve) reported 28 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Patrick Atkins (@mod234) reported 35 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Mike Morgan (@MikeMoragn) reported 41 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 45 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Matthew Traynor (@MatthewTraynor) reported 54 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Me (@HalleWeen2012) reported 6 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  BumbleGirls (@TinyLionesses) reported 7 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

• 
  Skała (@Skalaprp) reported 10 minutes ago

  @emmah80 @TSB same problem

• 
  Cameron Perry (@Cameronperry96) reported 11 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Paul (@My_Living_Hell) reported 12 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  MandyJ (@mjmjejkj) reported 12 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  Helen May (@Nito_Onna_Helen) reported 12 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 13 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  kayleigh (@kaymetz85) reported 14 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 18 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?