TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 11 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Patrick Atkins (@mod234) reported 12 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 29 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Mike Morgan (@MikeMoragn) reported 32 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Steve Smith (@Smith88Steve) reported 44 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Emma (@EmmaZhaan64) reported 48 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Matthew Traynor (@MatthewTraynor) reported 52 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clock it (@EmancipatedTym) reported 9 minutes ago

  . @TSB will send debt collectors about an amount I supposedly owe TSB yet @TSB can’t give me access to my savings account which has more than the amount I owe, to repay them! MAKE IT MAKE SENSE!! How about you use that money and settle the debt and we all move on with life

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 9 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 14 minutes ago

  They stopped anything like service in 200something @TSB @LloydsBank wherever and no PC means total collapse of society so truly you forced me to stay bound in a ****** up position from your marridges

• 
  George Thomson (@g2dod) reported 16 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  Ginger Tucci (@Ginger_Tucci) reported 18 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Keith Ambler (@keithbfc) reported 21 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Paul (@My_Living_Hell) reported 31 minutes ago

  @TSB No I presume an issue your side prevents it.

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 31 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  MarcHughes86 (@marc_hughes86) reported 34 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  The Old Baker (@The__Bakerman) reported 38 minutes ago

  As a disabled vulnerable customer of @TSB the service is appalling, I have wasted so many hours on hold this week reporting fraudulent transactions which finally got dealt with then they go and charge my card for overseas card use 😭😭