TSB Bank

Is TSB Bank down in Runcorn, Borough of Halton, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Runcorn, Borough of Halton, England 01/10/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • mod234 Patrick Atkins (@mod234) reported from Warrington, England

    @tsb any update on the technical issue with your app.

  • Smith88Steve Steve Smith (@Smith88Steve) reported from Warrington, England

    @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • John92797698 John (@John92797698) reported

    @TSB worst customer service. Fraudulent activity on my bank and absolute farce of a call centre. When possible ill be switching Banks 0/10. Getting 'For the 4th time' from the call handler when im asking a question she clearly doesn't know the answer too

  • lilith15016 Lilith Tuylor (@lilith15016) reported

    @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

  • ShaGGy_Uk 🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported

    @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

  • jackstearman jack stearman (@jackstearman) reported

    @TSB is you app not working- I try to sign in and it says ‘error, please try again later’

  • hain_joanne Joanne (@hain_joanne) reported

    @TSB Hi TSB, Ive updated my phone number for 2 yrs now however I always get a text when trying to pay for something with old number,, multiple times, Ive tried to sort this out, chat, Twitter etc, its getting very annoying. I wanted to resolve the previous issue with you first

  • ShaGGy_Uk 🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported

    @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.

  • 6pmIsWineTime Maz Scotland (@6pmIsWineTime) reported

    @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

  • RichardMeddings Not RichardMeddingTSB (@RichardMeddings) reported

    @TheySlammedIt @maggiemc1988 @TSB How do you figure that you nugget? Not being able to use a service to move her own money when she wants?

  • LouiseEmery Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported

    @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

  • RichardMeddings Not RichardMeddingTSB (@RichardMeddings) reported

    @ahdamnpahpah @TSB Awful people, terrible bank. “The Financial Conduct Authority (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020”