TSB Bank

Is TSB Bank down in Runcorn, Borough of Halton, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Runcorn, Borough of Halton, England 01/11/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • Smith88Steve Steve Smith (@Smith88Steve) reported from Warrington, England

    @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported from Newcraighall, Scotland

    @TSB you've ignored our requests in June sent via email to your customer relations to look at our complaint again. We have now approached the financial regulator and today I've sent complaint to your chief exec

  • enellefj Taşa (@enellefj) reported

    @jollux_ @TSB Having the same problem. Did you ever get this resolved??

  • pw74ebo Paul74 (@pw74ebo) reported

    @TSB Nearly 40 years with bank and with Santander buying you over its time for me to change banks! Had nothing but awful service from Santander! Your loss!

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB I would like to launch a further conplaint, but i am unable to as i am blocked from the app and cannot access my banking, can you lodge a complsint for me please

  • StaceyGriff2 Stacey (@StaceyGriff2) reported

    Honestly, @TSB customer service is shocking! Had over £200 stolen from my account, so I’m obviously panicking and the lady was nothing but rude! I still have no answers of when I’m getting MY money back that has been fraudulently taken!

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB 40 years customer with tsb paying £10-£22 a month in fees (average £15) thats £7400, and the level of customer service i have received over fraud is a disgrace… im so disappointed

  • jollux_ 🌈 Daisy 🇪🇺 (she/they) (@jollux_) reported

    @TSB I can get onto online banking absolutely fine, it's only the app which has the issue. It's now stuck on the processing screen after reinstalling again

  • turnerslad1 Andrew Turner (@turnerslad1) reported

    @TSB Pointless exercise… 45 mins wait time to speak to someone in mumbai… this fraud issue is the second time in less than two weeks… how does a brand new credit card… unopened arrive with £245 spent on it? Twice! Inside job

  • Mark27835644277 Mark o'connor (@Mark27835644277) reported

    @TSB customer service on the phone. ******* ****.

  • KrisNewman4 Kris (@KrisNewman4) reported

    @TSB got a refund cheque from you. Your app doesn’t scan your own cheques 🙈 Uve closed all branches near me so 30 mins each way minimum for £11.38. Called ur helpline, asked to enter last 3 security digits of my card. I don’t have my wallet as I use Apple Pay. Any help?