TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 16 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Mike Morgan (@MikeMoragn) reported 21 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 27 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Matthew Traynor (@MatthewTraynor) reported 37 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Steve Smith (@Smith88Steve) reported 51 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Patrick Atkins (@mod234) reported 58 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 58 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  funtime 67 (@errolf67) reported 2 minutes ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35

• 
  SarahNicPA101 (@SPa10165557) reported 6 minutes ago

  @TSB Well it’s hellish and useless, just been cut off by the fraud line when I was being transferred to a human. No I will not discuss this on here. I will need to travel to a branch on Monday. Utterly useless non service

• 
  Allibalibee (@AllisonKomorows) reported 6 minutes ago

  @TSB Yes. Appears to be working now

• 
  bishbashbosh (@katharvey2112) reported 7 minutes ago

  @TSB can’t get into my app is there problems?

• 
  Keith Ambler (@keithbfc) reported 10 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 17 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Cameron Perry (@Cameronperry96) reported 18 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Joanne (@hain_joanne) reported 18 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 19 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Capital-1 (@scotland_999) reported 19 minutes ago

  @TSB Just had the worse customer service tonight. Called TSB re and unauthorised charge for PlayStation. I got a call taker who clearly does not have a personality or ability to speak English. She was so unwilling to help or go the extra step. No good.