TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Patrick Atkins (@mod234) reported 17 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Matthew Traynor (@MatthewTraynor) reported 24 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Mike Morgan (@MikeMoragn) reported 43 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Emma (@EmmaZhaan64) reported 44 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 44 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Matthew Traynor (@MatthewTraynor) reported 45 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Steve Smith (@Smith88Steve) reported 56 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mitch Mitchell (@gordonomicon) reported 3 minutes ago

  @TSB Hello. I received a letter from you confirming a change of address for someone who isn't me. I'm not even a TSB customer. Could you DM me to sort this out?

• 
  Sam Reed (@tehreedy) reported 3 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Stephen Old #FBPE (@StephenOld) reported 3 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  Santander UK (@santanderuk) reported 5 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  Carolinejp (@cjp3063) reported 7 minutes ago

  @TSB is the app down yet again ?? Can't access my account yet again!!

• 
  Tony Drake (@TonyDra61431085) reported 7 minutes ago

  @TSB 190th time of asking is it legal for you to send default notices to a different address where I've never lived at or registered with you,what action has been taken against the rouge employee working in your customer service team

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 10 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Sparky Shiny (@sparkyshiny) reported 12 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Simon Parry (@sparry951) reported 13 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Dana (@Danaoioioi) reported 15 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.