TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent TSB Bank outage reports came from the following cities: Liverpool, and Warrington.

City	Problem Type	Report Time
Liverpool	Transactions	1 month ago
Warrington	Transactions	1 month ago
Liverpool	Mobile App	1 year ago
Liverpool	Mobile App	2 years ago
Liverpool	Transactions	2 years ago
Warrington	Website	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Mike Morgan (@MikeMoragn) reported 3 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 16 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Emma (@EmmaZhaan64) reported 30 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Matthew Traynor (@MatthewTraynor) reported 44 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Steve Smith (@Smith88Steve) reported 50 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Matthew Traynor (@MatthewTraynor) reported 55 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Patrick Atkins (@mod234) reported 57 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oli Ashman (@OliAshman) reported 12 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Shaz 🦋 (@soxxylady) reported 13 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Sharon mckay (@martell0507) reported 13 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Tina Joanne (@TinaTribe1) reported 16 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  JacquiB (@tripsfantastic) reported 19 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Munsell Brown (@LizJRudd) reported 19 minutes ago from Stourport-on-Severn, England

  @TSB I've had 2 letters about a saving account I thought was closed years ago. I have no card or note of the a/c. It seems absolutely impossible to speak to someone without the a/c number.

• 
  Sam Reed (@tehreedy) reported 19 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  sharon (@cutt2425) reported 20 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Andy Harcup (@AndyHarcup) reported 20 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Me (@HalleWeen2012) reported 20 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡