TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Steve Smith (@Smith88Steve) reported 9 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Matthew Traynor (@MatthewTraynor) reported 14 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Emma (@EmmaZhaan64) reported 37 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 39 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Patrick Atkins (@mod234) reported 47 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Mike Morgan (@MikeMoragn) reported 53 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Matthew Traynor (@MatthewTraynor) reported 55 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martinf68 (@Martinf683) reported 3 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 11 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 15 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Phil Billingham (@PhilBillingham) reported 16 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Sharon mckay (@martell0507) reported 19 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Lee Hewat (@Leehewat28) reported 21 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Jim Gardiner (@jimmyg1972) reported 23 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  MarcHughes86 (@marc_hughes86) reported 28 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Rebecca Catherine Viner (@Beckiviner) reported 28 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 30 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.