TSB Bank

Is TSB Bank down in Runcorn, Borough of Halton, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Runcorn, Borough of Halton, England 12/10/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • mod234 Patrick Atkins (@mod234) reported from Warrington, England

    @tsb any update on the technical issue with your app.

  • Smith88Steve Steve Smith (@Smith88Steve) reported from Warrington, England

    @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaJefferySy Nicola Jeffery-Sykes (@NicolaJefferySy) reported

    @TSB @TSB_News what on earth is happening. I have got fraudulent transactions on my account. I have been on both the standard number & fraud number for 1 hour & 23 minutes. No one is available at all. Why am I being constantly let down. Does tsb think we will not move #fraud

  • DiWinLdn Diana Winpenny (@DiWinLdn) reported

    @TSB I'm having a hell of a time with your website and app just trying to book an in-branch appointment to chat about mortgages. Please could you help as so far the website and app aren't working and phone lines have waits of 45 minutes...

  • The_Stealth_Man Stealth Man (@The_Stealth_Man) reported

    @TSB Hi, I have some paper notes to exchange. Is it ok to deposit them into the cash machine? Due to work commitments it's almost impossible for me to get to one of your branches. Also, can I deposit it after Friday?

  • CreamQuackered Lees (@CreamQuackered) reported

    @TSB the mobile app isn't working! Tried to log in 8 times in the past 14 hours and the login page just loads for a minute before timing out? I have a time critical transaction I need to make please fix!!!!!

  • andparked Andrew N Parker (@andparked) reported

    @TSB I know where the branches are, the problem is the staff that ask why I am not paying in at the Post Office. Is the limit per account or per customer?

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB can someone help pls before I have to set off for my 3 n 1/2 hr walk to your branch with my 3 year old as I have no money or car as you haven’t allowed my work to pay me.

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB I need help today. What can I do @MartinSLewis .This is so wrong.Iv never been this upset. I work hard for my family , I have worked for this money and just want my wage. I really do need it, how am I meant to make £3.60 last. Also have a 3 year old to look after. Please help me

  • LBunz__ Bunz (@LBunz__) reported

    @TSB I have been trying to get through to book an appointment re: mortgage fix ending. I cannot get through to local branch, online appointment form isn’t working and I’ve been kicked off the live chat 4 times. I appreciate you’re busy but what am I supposed to do? Can you help?

  • jennystitched Jenny (@jennystitched) reported

    @TSB why is your app not working AGAIN?!

  • SeanSadlerZW 🇺🇦 Sean Sadler ACIRO (@SeanSadlerZW) reported

    @TSB Your Sheldon branch needs more staff. Only one person on the counter and they have to accept a G4S delivery. Queue out the door. Cash acceptance machine not working.