TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 44 seconds ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Mike Morgan (@MikeMoragn) reported 9 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 42 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Steve Smith (@Smith88Steve) reported 43 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Matthew Traynor (@MatthewTraynor) reported 52 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Emma (@EmmaZhaan64) reported 52 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Patrick Atkins (@mod234) reported 53 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 9 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Helen May (@Nito_Onna_Helen) reported 12 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  E. J. Gill (@suzycoos) reported 12 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Paul Jasper Upton (@j45p3r1973) reported 14 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  MBUR337 (@MBUR337) reported 14 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Dom Barnes (@domster) reported 19 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Lia♡⁶³ (@Lialvvzs) reported 19 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  Minter79Man (@Minter79Man) reported 22 minutes ago

  @tsb App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Rebecca Catherine Viner (@Beckiviner) reported 28 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 29 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!