TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Patrick Atkins (@mod234) reported 2 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 10 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Matthew Traynor (@MatthewTraynor) reported 12 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Emma (@EmmaZhaan64) reported 15 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Steve Smith (@Smith88Steve) reported 27 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Matthew Traynor (@MatthewTraynor) reported 35 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Mike Morgan (@MikeMoragn) reported 46 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 4 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  SassyCob (@SasCobbold) reported 5 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 7 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  LaughingGravy (@LGravy15834) reported 8 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Leanne Walsh (@LeanneLwalsh19) reported 8 minutes ago

  @TSB is there an issue with your app? I can’t login and it keeps asking me to try again at a later date.

• 
  Carolinejp (@cjp3063) reported 8 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  MarcHughes86 (@marc_hughes86) reported 17 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Phillip Lloyd (@PhillipLL) reported 22 minutes ago

  @TSB OTP not working to log in to online account

• 
  Caroline Wilson (@CarolineWils87) reported 23 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  Skała (@Skalaprp) reported 30 minutes ago

  @emmah80 @TSB same problem