TSB Bank

Is TSB Bank down in Runcorn, Borough of Halton, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Runcorn, Borough of Halton, England 12/04/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

  • Smith88Steve Steve Smith (@Smith88Steve) reported from Warrington, England

    @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • mod234 Patrick Atkins (@mod234) reported from Warrington, England

    @tsb any update on the technical issue with your app.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SallysPies Sally Jane's Traditional Pie and Mash (@SallysPies) reported

    @TSB @BANKIFI_global The TSB Business interface on laptops and desktops is KAPUT, trying to beat the deadline for HMRC submission, need access to bank statements, been advised to go to brank and have printed out JOKE!

  • RPPSanford Robert Peter Patrick Sanford (@RPPSanford) reported

    @TSB I am a disabled man with a disabled child if debit card has to work or we don't eat its that simple. Its been off and on for THREE days and I am at my wits end trying to get through. This is outrageous service. I suffer severe PTSD and anxiety. PLEASE HELP

  • RoseMarieCarol5 Rose-Marie Carolan (@RoseMarieCarol5) reported

    @TSB Spend more money giving your clerks better customer service skills and training rather than spending on advertising. Surely customers come first?

  • claire_g001 Claire ♡ (@claire_g001) reported

    @TSB It kept saying there was a fault at your end but it’s now letting me get in but it’s very slow!

  • titchymcgee Lynnette Forbes (@titchymcgee) reported

    @TSB please get the approve payments working can’t pay bills thanks to this. Appreciate the added security but please make sure the system works first!

  • amandakredman Amanda Redman (@amandakredman) reported

    @TSB And it was no help at all

  • Mark_Crozier Mark Crozier (@Mark_Crozier) reported

    @TSB have you issues with phone lines? I've tang 3 times this morning, been on hold 7 mins and call drops. Tried customer support number, rings once and ends call. I need to speak to someone!!

  • GBeginnings Great Beginnings (@GBeginnings) reported

    @TSB I'm trying to pay from my TSB current account - this shouldn't be a problem. It's the first time I have had this additional level of security, and it is now preventing me from paying my credit card bill. I pay it off to avoid paying interest & wont be happy if it costs me now.

  • claire_g001 Claire ♡ (@claire_g001) reported

    @TSB any chance the mobile app will be back working soon??

  • Irmenberga 🎈🎈🎈 (@Irmenberga) reported

    @TSB Thank for contacting me, I've already decided I won't be banking with you any more because you've been outrageously poor on this issue and his behaviour was the last straw. So it would be a waste of time.