TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 4 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Matthew Traynor (@MatthewTraynor) reported 6 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Mike Morgan (@MikeMoragn) reported 19 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Emma (@EmmaZhaan64) reported 25 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Steve Smith (@Smith88Steve) reported 27 minutes ago from Warrington, England

  @TSB A worthwhile update perhaps? I could not access my accounts at all this morning. I can now access them but cannot transfer money between accounts. Thanks

• 
  Patrick Atkins (@mod234) reported 37 minutes ago from Warrington, England

  @tsb any update on the technical issue with your app.

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 52 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikki Hutchinson (@nikkichandler69) reported 1 minute ago

  @TSB once again I can’t seem to access my online banking. Keeps saying I don’t have an active account 🙄 how long will it be like this I need to get into my account

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 7 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  Katie (@paterson_07) reported 9 minutes ago

  @TSB Hi, is there an issue with faster payments? I’ve been trying to transfer money from another account that I do regularly and it’s saying TSB don’t accept faster payments. I’ve never had this issue before, thanks

• 
  Sparky Shiny (@sparkyshiny) reported 9 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 11 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Paul (@unsynq) reported 13 minutes ago

  @TSB The issue I was having reffered to the scheduled time. It said it was planned for 11:30pm, not 9:55pm or before. I only noticed it when I tried to log in at work and it was already down. If you's are planning changes to the app then stick to the original time stated.

• 
  Tony Drake (@TonyDra61431085) reported 15 minutes ago

  @TSB is legal for you to send defaults to a different address where I've never lived at or registered with you. What action has been taken against your rogue employee working in your customer relations department, oh this is 189th time of asking

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 19 minutes ago

  @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 23 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Joe (@jjr0305) reported 24 minutes ago

  @TSB Purchase made on the 26/12/25. Paid on their website with my debit card. Item still hasn’t been despatched. I’ve tried contacting Zavvi through several different methods and they don’t reply.