TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Radlett, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 6 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Lisa Minot (@lisaminot) reported 6 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

• 
  lesley💙 (@ycruiselesley) reported 13 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  G8 Intel corporation (@G8intelligence) reported 21 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  Sours21 (@Sours211) reported 25 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 27 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Lisa Minot (@lisaminot) reported 35 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  Sours21 (@Sours211) reported 44 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Clyde Blacks (@clyde_blacks) reported 47 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  john murphy (@johnaze) reported 49 minutes ago from Camden Town, England

  @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Buchan (@M_Buchan) reported 4 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  SassyCob (@SasCobbold) reported 5 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  👑🅁🅈🄰🄽👑 (@TheQuietDrunk92) reported 7 minutes ago

  Hi @TSB how do I block a reoccurring debit card Continuous Payment Authority I’ve already cancelled my old bank card but company still taking money from my new bank card, I’ve googled it and it says I’m able to cancel/block future payments is that correct and if so how do I go about doing that? Thank you in advance.

• 
  Lawrence M-M (@prop_power) reported 9 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  jamie robertson (@pinkjockalypse) reported 12 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 17 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  bishbashbosh (@katharvey2112) reported 19 minutes ago

  @TSB app down again, no access to my account

• 
  ⁠ Uzair (@UZAlR) reported 23 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Sazamatazz (@Sazamatazz) reported 25 minutes ago

  @TSB @JessieB_22 I’m Having this issue too

• 
  George Thomson (@g2dod) reported 26 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.