TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Radlett, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Radlett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Radlett, England

Latest outage, problems and issue reports in Radlett and nearby locations:

• 
  Lisa Minot (@lisaminot) reported 5 minutes ago from Borehamwood, England

  Hey @TSB - u send alert saying my card has been used in France (I am in Eng) but number on text out of order. Been waiting 30mins to speak to Fraud team and tech issues mean I can’t log on to my online banking. What’s going on??

• 
  Clyde Blacks (@clyde_blacks) reported 12 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 14 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  G8 Intel corporation (@G8intelligence) reported 21 minutes ago from Harrow Weald, England

  @TSB blocked support for the cause so new bank codes 04-00-75 36862584 Marc Mc Grory

• 
  lesley💙 (@ycruiselesley) reported 30 minutes ago from London Colney, England

  @TSB Thank you i have ordered via that site although email says cheque book will be sent although i ticked box for pay in slips!

• 
  Sours21 (@Sours211) reported 38 minutes ago from Camden Town, England

  @TSB Hi my debit card is not working

• 
  Lisa Minot (@lisaminot) reported 40 minutes ago from Borehamwood, England

  @ladyjaney75 @TSB Got concerned when couldn’t log in to my account on computer and the line they told you to ring to speak to them was down! 45mins to speak to Fraud and then told as it’s hubs card they will only speak to him!!!!

• 
  john murphy (@johnaze) reported 41 minutes ago from Camden Town, England

  @TSB Temporary glitch.

• 
  Sours21 (@Sours211) reported 41 minutes ago from Camden Town, England

  @TSB can someone help me please my debit card payment is declined

• 
  Lisa Minot (@lisaminot) reported 55 minutes ago from Borehamwood, England

  @TSB 32 minutes waiting for the second attempt to sort this and still no one is picking up. Not great customer service really is it?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cameron Perry (@Cameronperry96) reported 4 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Helen May (@Nito_Onna_Helen) reported 5 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 5 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  MBUR337 (@MBUR337) reported 6 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Paul Jasper Upton (@j45p3r1973) reported 8 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  MBUR337 (@MBUR337) reported 8 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  NUFC (@nufcscot) reported 11 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  LaughingGravy (@LGravy15834) reported 13 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Allibalibee (@AllisonKomorows) reported 15 minutes ago

  @TSB Yes. Appears to be working now

• 
  Lee Burkinshaw (@leeburko) reported 19 minutes ago

  @TSB app not working again. Need to get on now