TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Dagenham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Dagenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Live Outage Map Near Dagenham, England

The most recent TSB Bank outage reports came from the following cities: City of London, and Waltham Forest.

City	Problem Type	Report Time
City of London	Transactions	1 month ago
Waltham Forest	Login	2 months ago
Hackney	Mobile App	3 months ago
City of London	Mobile App	4 months ago
Hackney	Mobile App	6 months ago
Catford	Website	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Dagenham, England

Latest outage, problems and issue reports in Dagenham and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 12 minutes ago from Islington, England

  I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

• 
  Grego Farray (@GregFarray) reported 20 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Dalriada (@Mark__Eadie) reported 25 minutes ago from Enfield Lock, England

  Truly awful experience at a @Barclays bank branch (Enfield). Looking for an alternative tbh. All big machines, took four attempts to enter for one cheque payment and one EFT. Took almost 30 mins. Hopeless. Dreadful. Looking to switch to @TSB or maybe @MetroBank_Help now.

• 
  Joanne Porter 💙 (@joannelesleywil) reported 26 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

• 
  No Added Sugar Baby 🍬 (@SmartassShannon) reported 28 minutes ago from Tottenham, England

  The @TSB Tottenham branch customer service is absolutely shocking!

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 58 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Percy Bear (@Percy_Bear_Esq) reported 3 minutes ago

  @TSB someone has been using my details to try and open account with you according to my credit file, but you won’t let me report it as I’m not a customer.

• 
  The Studio at Averham (@MrsChristinaPK) reported 4 minutes ago

  @TSB I am truly upset and appalled by your lack of empathy and care. My dad has just died and your bereavement team say, check online for help! 🤬

• 
  Christopher Clarke (@ChrisRClarke14) reported 7 minutes ago

  @TSB any reason why you would be declining my card, to a merchant I have used many times, after I have approved the payment in my app? Really poor service!!!

• 
  Les Burke (@Burkey_balls) reported 8 minutes ago

  @TSB what a shower of crap my partners been informed that TSB are closing her account no reason given this account has been in constant use for 20 years loyal customer no longer wanted so it seems customer service rude and ignorant failed to give a response

• 
  Mike Morgan (@MikeMoragn) reported 9 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

• 
  Jennie Priestner (@jenniepriestner) reported 13 minutes ago

  @TSB I've just moved to Barclays using 7 day switch. I'm trying to move my savings from TSB to Barclays but when I try to make payment it says 'terms and conditions don't allow'. Can you help please.

• 
  Rob (@RacingBob1) reported 15 minutes ago

  @TSB Sophie… I think it’s clear looking at all your account tweets that multiple people are experiencing the same thing. It’s obviously some internal IT issue… no doubt you’ll reset something but it’s just so inept.

• 
  Rob (@RacingBob1) reported 23 minutes ago

  100% I’m leaving @TSB too many times their systems fail but them having issues processing payments and as a result unable to put money down on a 22/1 winner is the last straw 🙄😪

• 
  susan russell (@Sueruss55) reported 31 minutes ago

  @TSB Hi I am unable to shop my online @tesco order as your authentication system is not working AGAIN. I was going to spend £245 for this order. Now I will have to go by car tomorrow to Morrisons and shop. Poor old @tesco loses out yet again, for far to many times in the last year.

• 
  Jack Edwards (@JackEdw48191782) reported 31 minutes ago

  @TSB Hi. I was wondering if you could help me with a transaction that has been “declined”. Apple have recently tried to take a payment with has been declined I’m not sure as to why as there is enough money in the account. If you could contact me that would be great.