TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

• 
  Matthew Traynor (@MatthewTraynor) reported 5 minutes ago from Liverpool, England

  Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

• 
  Joe Dunne 🇺🇦 (@JoeDunne_) reported 10 minutes ago from Liverpool, England

  @TSB Let’s hope it’s not down for another 4 days like last time, eh?

• 
  Emma (@EmmaZhaan64) reported 10 minutes ago from Roby, England

  @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

• 
  Matthew Traynor (@MatthewTraynor) reported 23 minutes ago from Liverpool, England

  Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

• 
  Mike Morgan (@MikeMoragn) reported 46 minutes ago from Frodsham, England

  Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Powell (@Jessicooo) reported 3 minutes ago

  The app is not letting me login. I unistalled and still can't login 😔 @TSB

• 
  boxocube (@Dont_Talk_Dance) reported 4 minutes ago

  Had enough @TSB, yer app is dugmeat. Constantly saying we weren't able to do that when trying to login. Time to switch i think.

• 
  claire (@clpearse) reported 5 minutes ago

  @TSB @DJQueen_E Same here. No idea if my BAC transfer worked. App didn’t work at all initially, now slow and glitchy

• 
  Diana (@BohoD1ana) reported 7 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later

• 
  NUFC (@nufcscot) reported 9 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  LaughingGravy (@LGravy15834) reported 9 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  MBUR337 (@MBUR337) reported 13 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Paschal Ochang (@pascosoft) reported 14 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  The Old Baker (@The__Bakerman) reported 18 minutes ago

  As a disabled vulnerable customer of @TSB the service is appalling, I have wasted so many hours on hold this week reporting fraudulent transactions which finally got dealt with then they go and charge my card for overseas card use 😭😭

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 20 minutes ago

  @TSB Keep getting this message on your site: We're sorry, but we're experiencing some technical issues with the service. Please call us on 0345 835 3844 etc. Service temporarily unavailable It hasn't been working for months. Can you fix it? 🙁🙁