TSB Bank

Is TSB Bank down in Birkenhead, Metropolitan Borough of Wirral, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/01/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeCRichards Mike Richards (@MikeCRichards) reported

    @lottyburns @TSB Similar thing happened with my wife’s MBNA card as they didn’t have her mobile number to Authenticate online purchases. Though still had same issue after we updated number.

  • AndrewApted Andrew Apted (@AndrewApted) reported

    @TSB my card keeps getting declined and I need help

  • Loboy2 Mark Blundell (@Loboy2) reported

    Disgusted with @TSB have waited three weeks to find they have made an error so I have to start a process all over again and wait another three weeks. “All we can do is apologise” NO IT ISN’T #uselessbanks #arrogantfools

  • SamFree06762799 Sam Freeman (@SamFree06762799) reported

    @TSB Hi TSB, I was hoping to discuss expediting a mortgage offer drawdown before 5 working days to avoid a house purchase maybe collapsing, but can't seem to get through on the phone!

  • holly_kara Holly kara (@holly_kara) reported

    @TSB your phone service is atrocious!! Keeps hanging up!!! Two employees have called back still the problem is not fixed!!!

  • David_M_Writing David Matthews (@David_M_Writing) reported

    @TSB So my dear @TSB, you blocked my debit card without informing me, then you sent me a new card. Now, 48 hours later, you've decided to block the new one!!! What is the matter with you utter muppets???

  • Timobru Tim O'Brien (@Timobru) reported

    @TSB your web site says 8 can stop my debit card via the mobile app but there is no option to do that and you are not accepting phone calls. If any money goes missing I will hold you responsible.

  • dickycotters Richard Cottrell (@dickycotters) reported

    @charlielie @TSB @Apple Same problem here, but was able to call Apple on 0800 0480408 quoting online order reference number and they processed payment over the phone. The fault is at TSB's end.

  • Tonyd1966 Tony Doyle (@Tonyd1966) reported

    @TSB you need to look at the lack of customer service(!) provided at your branch in Longsight Manchester.The treatment of an 88 year old woman (I know she was 88 because a member of staff asked her across the bank.)She was then left to stand and wait for 15 minutes at least.Poor.

  • ZoeKelly76 Zoe Kelly (@ZoeKelly76) reported

    @TSB Is it impossible to contact anyone if you're not already a customer? 2 wks ringing the branch-never an answer. Drove 30mins to the branch today-not open till noon. Try central no.-need an account no. Use online chat-need an account no. Is it impossible to open an account?