TSB Bank

Is TSB Bank down in Birkenhead, Metropolitan Borough of Wirral, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 11/19/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB It’s an iPhone, so IOS. I’ve even tried using browsers that open the desktop site by default—no use. Just goes to a blank page and you can’t get out of it without closing it. Which means you then have to log back in to online banking. I don’t have a laptop or desktop computer.

  • NicolaJefferySy Nicola Jeffery-Sykes (@NicolaJefferySy) reported

    @TSB @TSB_News what on earth is happening. I have got fraudulent transactions on my account. I have been on both the standard number & fraud number for 1 hour & 23 minutes. No one is available at all. Why am I being constantly let down. Does tsb think we will not move #fraud

  • jennystitched Jenny (@jennystitched) reported

    @TSB This hasn't helped my issue and now I can't even log in to the app.

  • CreamQuackered Lees (@CreamQuackered) reported

    @TSB the mobile app isn't working! Tried to log in 8 times in the past 14 hours and the login page just loads for a minute before timing out? I have a time critical transaction I need to make please fix!!!!!

  • davidhillfm David Hill (@davidhillfm) reported

    @TSB 2. Update... Wow what a terrible experience with TSB, Im so glad that I cancelled the account before I even received the card. The guy on the phone couldn't have cared less.

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB I doubt the version matters—but I’m using IOS 15.6.1 at the moment. Just to add that I tried to turn on text alerts using a laptop today (used my work machine) but the page on text alerts doesn’t have any content—just a blank page. Think it’s broken.

  • dralangrayson Alan Grayson (@dralangrayson) reported

    @TSB Hi TSB I'm grateful for you stopping my card because of perceived fraud However I would like to use it again and have spent the last two days trying to get through to a human in your fraud team to resolve. Can you help please?

  • Flagtwister Flagtwister (@Flagtwister) reported

    @TSB Your business banking phoneline is probably the most difficult automated service to get through, it seems to deliberately funnel you away from speaking to an advisor. Also, your complaints form won't even load. Can someone get in touch pls, otherwise I'm closing my account

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB can someone help pls before I have to set off for my 3 n 1/2 hr walk to your branch with my 3 year old as I have no money or car as you haven’t allowed my work to pay me.

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB why can’t I set up text alerts? I’ve tried both the app (IOS version) but there’s no sign of the option there. And the desktop site just takes me to a blank page??