TSB Bank

Is TSB Bank down in Birkenhead, Metropolitan Borough of Wirral, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/23/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported from Frodsham, England

    Tsb what a terrible bank..block all your accounts and business accounts by a mistake.but now see it's resolved but cannot unblock it until the relevant dept is open at 9 on Monday !! @TSB @TSB_News

  • EmmaZhaan64 Emma (@EmmaZhaan64) reported from Roby, England

    @TSB my app is once again playing up and I can’t access manage cards! The last time this happened it took you almost six months to sort the problem, please tell me that’s not the case this time?

  • JoeDunne_ Joe Dunne 🇺🇦 (@JoeDunne_) reported from Liverpool, England

    @TSB Let’s hope it’s not down for another 4 days like last time, eh?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB, I'm having difficulty logging into my online banking on my laptop, I get an error code 9210358 even though I've entered my user ID / password/ memorable information correctly.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • V1SEO Yellow Duck (@V1SEO) reported

    @TSB Thanks, not having a go at you, but it's just not worth it. Don't really know why I keep it open to be honest, it's always been the most frustrating out of all the banks. Thanks for trying to help though

  • jcbing Julie Bingham (@jcbing) reported

    @TSB your automated phone system is terrible, I just need to speak to someone. How on earth do I speak to a human?

  • V1SEO Yellow Duck (@V1SEO) reported

    @TSB Having a nightmare trying to login for about 6 months now. It doesn't let me add letters when asking for memorable name only numbers. Only way I can get in is reset everything every time I login. Any way of sorting this. Tried other browsers, clearing cookies, etc.

  • louise_whitson Louise Whitson (@louise_whitson) reported

    @TSB I can access now. Very disappointed that this continues to happen way to frequently

  • HelenWoo83 Helen Woodward (@HelenWoo83) reported

    @TSB It’s literally constant, always an issue with it. Raised a complaint last time and pretty much told by your complaints team I had made up the fact your services we’re down as they said it was fine. I’m so so annoyed shouldn’t be this difficult to check a balance or move money!

  • Dawnie1610 Dawn Curzons (@Dawnie1610) reported

    @TSB Enough is enough, I have been a loyal customer, but your customer service us atrocious, time to switch I think !

  • Jopey__ . (@Jopey__) reported

    @TSB You’ve had problems since yesterday. ******* sort it out

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @TSB seems to be working now :)

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Have not been able to login since yesterday afternoon...still locked out.

  • gmilner1989 Gary Milner (@gmilner1989) reported

    @TSB Why does tsb every few months have issues with it's app or accessing online banking. It's not even funny anymore really. Poor reliability is a constant with this bank