TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 12 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

• 
  Grego Farray (@GregFarray) reported 14 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 60 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginger Tucci (@Ginger_Tucci) reported 8 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.

• 
  Diana (@BohoD1ana) reported 8 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later

• 
  Dean (@deano20111) reported 9 minutes ago

  @TSB Still can't log in ? @tsb

• 
  Sharon mckay (@martell0507) reported 11 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Pam Medlock (@PamMedlock) reported 11 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Skała (@Skalaprp) reported 12 minutes ago

  @emmah80 @TSB same problem

• 
  jamie robertson (@pinkjockalypse) reported 15 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 16 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Lois Sandwich (@lois_sandwich) reported 19 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Matt Smith🐀 (@Yuluthu) reported 19 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate