TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

• 
  Joanne Porter 💙 (@joannelesleywil) reported 37 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 51 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Grego Farray (@GregFarray) reported 56 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 1 minute ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Taigh (@Taigh_Solais) reported 3 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  klicea-nicole (@kliceanicole_xo) reported 3 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  Clock it (@EmancipatedTym) reported 4 minutes ago

  . @TSB will send debt collectors about an amount I supposedly owe TSB yet @TSB can’t give me access to my savings account which has more than the amount I owe, to repay them! MAKE IT MAKE SENSE!! How about you use that money and settle the debt and we all move on with life

• 
  Ned_1876 (@Ned_1876_) reported 4 minutes ago

  @Gertrude31 @AllisonKomorows @TSB The app works for me now (By browser I meant that I used the TSB website rather than the app)

• 
  Andy Harcup (@AndyHarcup) reported 7 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Hannah Louise (@HannyLouKing) reported 8 minutes ago

  @TSB app down again!!!

• 
  Keith Ambler (@keithbfc) reported 12 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 12 minutes ago

  @TSB app down AGAIN

• 
  Etienne (@EtienneJS) reported 16 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.