TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

• 
  Grego Farray (@GregFarray) reported 17 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Joanne Porter 💙 (@joannelesleywil) reported 45 minutes ago from Gravesend, England

  @TSB what’s happening with your internet banking? Mobile and desktop not working. Is this system wide? Will cards etc work to make payments

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 48 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Poppy Fields (@Teresa2611) reported 23 seconds ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  jamie robertson (@pinkjockalypse) reported 24 seconds ago

  @TSB Now, for the 2nd time this year I find myself unable to log into the app bacause it is 'unable to authenticate' my login. Please explain why this is happening repeatedly and why despite a promised investigation I received no results or an explanation from TSB.

• 
  Paul (@My_Living_Hell) reported 57 seconds ago

  @TSB No I presume an issue your side prevents it.

• 
  Richard Hein (@hein_richard) reported 1 minute ago

  @TSB please provide an update on your app services, I can’t log in

• 
  Simon Parry (@sparry951) reported 1 minute ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  MBUR337 (@MBUR337) reported 10 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  MarcHughes86 (@marc_hughes86) reported 10 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  🪜 (@0nly2K) reported 19 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  Ginger Tucci (@Ginger_Tucci) reported 20 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Andy Harcup (@AndyHarcup) reported 21 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!