Virgin Media Outage Report in Wivenhoe, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wivenhoe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wivenhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wivenhoe, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Wi-fi | |
| Ipswich |
Internet | |
| Colchester |
Total Blackout | |
| Ipswich |
TV | |
| Ipswich |
||
| Colchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wivenhoe, England
Latest outage, problems and issue reports in Wivenhoe and nearby locations:
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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OPNX
(@Opnxx) reported
@virginmedia How’s it been broke for 4 days when someone’s out to fix it?
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Kevin Arthur #FBPE #FBSI SNP
(@Tumshie_Heid) reported
@virginmedia when are you going to sort the broadband in Edinburgh EH14. Been up and down all day and very patchy for the last week. Ridiculous.
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Faisal
(@tokaiwolf) reported
@virginmedia @richardbranson the worst company I have ever dealt with. I finally canceled my contact that I have been trying to cancel for months and you still have the guts to charge me more. Also I will leave the uk in two days and you still didn’t send me the return label
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tonymartin
(@tonymartin82211) reported
@virginmedia I have a problem with my phone and TV service so phoned from my mobile they told me to call back in10 mins I did this and went through security checks then they told me they're closed you could make it up absolutely rubbish service.
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Leanne
(@Leanne15962682) reported
@virginmedia I called and sorted moving my wifi to my new address can tell me why it's not working? The light on the box is just flashing green and no internet access??
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Wayne Green
(@WayneGreen1987) reported
@virginmedia I’ve booked one now very odd why it not worked same time each day I’ve moved my box now to see if it cooler and the issue is maybe to do with the heat but still not working
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Stuart Mckenzie
(@mcbhoy50) reported
@virginmedia @OfficialFPL Thank you virgin media EPL might be back but due to your dreadful service in East Bristol no football for us excuse after excuse totally useless service 😒
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CAT ON HEAD, SON IS DEAD
(@Tibbz17) reported
@virginmedia YOURE ABSOLUTELY ******* ****! ******* CONNECTION IS LESS STABLE THAN MY LAST RELATIONSHIP ******* USELESS PILE OF ******* ****!! ******* SHAMBLES, PUT YOUR ******* SERVER IN A ******* MICROWAVE AND GET MORE ******* USE OUT OF IT!!!!
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Rainbow Snailie 🐚🏳️🌈
(@NerdySnailie) reported
@KojisRevenge @virginmedia That sucks! I never used Virgin .. I can’t understand how is this possible! Why? This doesn’t make sense. When I moved. My internet was there a week later .. I am sad for you and I hope it gets resolved
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fernesum
(@fernesum) reported
@virginmedia Can someone help me please? I requested to bring original broadband contract with me to my new address recently but I've been given a new contract without my consent. Now I have to pay £150 more for extended 8 months.