Virgin Media Outage Report in Upwell, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Upwell, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Chatteris, Wisbech and March.
| City | Problem Type | Report Time |
|---|---|---|
 Chatteris |
||
| Wisbech |
Internet | |
| March |
Phone | |
| March |
Internet | |
| March |
Wi-fi | |
| March |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upwell, England
Latest outage, problems and issue reports in Upwell and nearby locations:
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Katie
(@j2ktu) reported
from
March, England
@virginmedia can you give me a number to call about my shockingly shit internet #losingthewilltolive
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Katie
(@j2ktu) reported
from
March, England
@virginmedia why is my internet so shit. Roll on September #contractsup
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Katie
(@j2ktu) reported
from
March, England
@virginmedia I’ve purchased the boxing on my main box but want to continue watching in bed but says buy now #help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DigitalCare
(@elf_tech1) reported
@virginmedia Why does your automate phone line always say it will be fixed on the day I call. Today was 1pm and still not working
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia Zoie, the technician you scheduled to come over never showed up. No communication from VM either. Yet again another terrible display of customer service. Please contact me ASAP.
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car
(@carlysoer) reported
@virginmedia worst customer service in the world. Supposed to have our WiFi installed this morning, no one turned up, called and was on hold for hours to find out the works not being done because we didn’t get community permission?! were told not to worry and we are priority?
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Wevsky
(@wevsky) reported
@virginmedia Already did, they seem to think it's an issue with @shopto blocking my ip. not that i ever get any replies from @shopto when i tweet about this
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Ross K
(@ross_k) reported
@virginmedia There was a fault in the area yesterday and a van came out. Today no fault showing but lost connection 20+ times. Your tech support kept going on about WiFi black spots despite the fact I’m using Ethernet in modem only mode. How to I speak to someone that knows about technology?
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Juggzy Malone
(@Juggzy) reported
The problem is that @virginmedia has a monopoly on the high speed infrastructure in our area and I can't get the headline speeds available with Virgin with anyone else. It's the monopoly that allows Virgin to treat their customers so badly.
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❥ 𝑨𝑵𝑵𝑰𝑬
(@annieedoesart) reported
@virginmedia can you fix our WiFi that you’ve said you’d fix back in January? been told you won’t fix it for another 10 weeks even tho you knew about this over 10 weeks ago already. So why still charge us for a service you can’t provide!!
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Neil
(@neilg170184) reported
@virginmedia worst customer experience so far. Called as having very poor signal was told would get a boaster sent out to be call again to chase to say not ordered but can order one but I would be charged asked for a manager to be told will be calling back within4 hours
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Sumeet Firodia
(@sumeet_firodia) reported
@virginmedia Its just wifi I raised a complaint on the website and received a letter in response to it
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Irene Grubb
(@Ireneg1) reported
@virginmedia it’s no wonder no one wants Virgin. The way your sales people talk to people when they are knocking on doors. to think his self lucky it wasn’t me who answered the door. Anyone around the Warley woods area watch out for a very rude guy from Virgin