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Virgin Media outages and service status in Romsey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
  • The most common problems reported in this area mention TV, Wi-fi, and Internet.
  • The most recent signal from this area was received May 29, 7:36 PM GMT+1.
  • 44% TV (44%)
  • 28% Wi-fi (28%)
  • 22% Internet (22%)
  • 6% Total Blackout (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

CityProblem TypeReport Time
Southampton Internet 3 days ago
Southampton TV 4 days ago
Southampton Internet 5 days ago
Southampton Wi-fi 6 days ago
Southampton TV 6 days ago
Southampton Wi-fi 8 days ago

Nearby cities with recent reports

Southampton

5 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

  • obcans
    mark wilson (@obcans) reported from Southampton, England

    @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • jarod4400
    clarabella (@jarod4400) reported from Southampton, England

    @virginmedia Funny how you don’t boast about your crap customer service.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

  • Beaumont296
    Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson

  • southnorthener
    SM (@southnorthener) reported from Southampton, England

    @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

  • WebbTowers
    Trevor Webb (@WebbTowers) reported from Hedge End, England

    Hi Is there a problem in the SO30 area? @virginmedia

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

  • simonnewby
    Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • tom_smith6
    Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.

  • EmmaSpurdle
    Emma Spurdle (@EmmaSpurdle) reported

    @virginmedia Yes but it’s no help if it keeps changing, this is the third estimated time fix it’s shown since Thursday

  • rpd_pacer
    RPD Pacer (@rpd_pacer) reported

    @Cloverbeech @virginmedia Just checked. Their top range broadband is as much as my VM bundle. The service we get is really good, it's the absolutely shocking customer service that comes with it 🙄🙄🙄

  • cleggy1966
    Simon (@cleggy1966) reported

    @virginmedia I already have done and it is hopefully being sorted. All depends on whether the engineer turns up this afternoon or whether you decide to cancel the appointment again

  • 1992JDBX
    B (@1992JDBX) reported

    @virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!

  • art_bilgin
    Bilgin Art (@art_bilgin) reported

    @ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down

  • Blaaiin
    Blain (@Blaaiin) reported

    Hi @virginmedia, I have been passed from pillow to post since yesterday morning and have been lied to about an appointment that was booked for someone to come to my property and repair my internet and TV services. How do I escalate this? Honestly, the service is a shambles!

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    I cant get downstairs to an ambulance anyway and 2 days later @virginmedia is still down.

  • jen_moxon
    🚴‍♀️🚴‍♀️ Jenny 🚴‍♀️🚴‍♀️ (@jen_moxon) reported

    The crap I've heard about Virgin Media. I wouldn't go near them

  • Peerabeee
    TB (@Peerabeee) reported

    @virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) and internet is still broken. you demand an illegal cancellation fee? I have raised a formal complaint: C-010626172 (Yeliz Guven Bilgin). Sort this out under Ofcom rules.