Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/25/2026 23:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • _euanito 🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK

  • conordonlan c (@conordonlan) reported from Southampton, England

    imagine your internet going down at 11pm on it, cba with virgin MEDIA

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @virginmedia Problem with Internet in SO15 again

  • samzyflacko sam1017 (@samzyflacko) reported from Southampton, England

    @virginmedia can you guys fix my WiFi it’s been down for like 20 hours man

  • missokeme Hannah (@missokeme) reported from Romsey, England

    @virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenHampson Stephen Hampson (@StephenHampson) reported

    @virginmedia No issues in the area. Been on the test the TV and everything fine. Currently it's BT sport 2, Sky News yet the latter is fine not in HD. Last time it was channel 503 that kept crashing and merging. Been going on for too long this

  • Tdp0709 Tom (@Tdp0709) reported

    @virginmedia I wish to cancel my package but it appears you are blocking all calls to the cancellation number. Can this be done via email or online?

  • zxrworld Baz Drew (@zxrworld) reported

    @virginmedia Been trying to get hold of customer services for over 2 weeks about a faulty hub can someone contact me

  • ricardoena Ricardo de Ena (@ricardoena) reported

    @virginmedia Ok but, did you guys increase the service by somehow? Or i will pay more for the same service? Is that any fair?

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia Need to cancel broadband, not able to get hold of your CR team?? If I cancel my Direct Debit Will I be in trouble??

  • Natasha49312983 Natasha (@Natasha49312983) reported

    @virginmedia You are being reported to the ombudsman. Clearly enjoy extorting people and unlawfully taking money!!!! What a DISGUSTING company!!!!! Anyone thinking of joining, DO NOT!!! It will be the worst mistake of your life

  • SiddhantK12 Siddhant Kumar (@SiddhantK12) reported

    @virginmedia @lemoylemoy don't lie in public forum. Above number doesn't work and no one contacts you back..

  • Twentythreeten1 Twentythreeten (@Twentythreeten1) reported

    @virginmedia is there a problem with your site? I'm trying to log in to pay a bill but keeps coming up 'page has expired' when I click sign in

  • jab_COYS James (@jab_COYS) reported

    @virginmedia Please DM me contact details and a time I can call. Its very important this happens. It’s to do with billings. I cannot stress the importance of this and the effects it’s having because of your errors and poor customer service

  • Ponomis Ponomis (@Ponomis) reported

    @geekypastimes @virginmedia It’s still not great mind. BT are rolling out gigabit fibre to premises in my area and I will be switching ASAP. Virgin is especially terrible in my area Friday and Saturday nights!