Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/29/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia Oh and the customer service is pathetic

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia is there a issue with virgin media as cant get access on the app

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia No issues in area, reboot no different

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡

  • JFeathjav James Featherstone (@JFeathjav) reported from Southampton, England

    I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia Has lock sign over signal strength and message reads WiFi connection failure

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.

  • DIZZYDJC Dan Conway (@DIZZYDJC) reported from West End, England

    Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company

  • dannyashman_sfc Danny Ashman (@dannyashman_sfc) reported from Southampton, England

    @virginmedia your WiFi is crap wtf is going on why’s it not working.

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia Something did happen but when signing back in to router " authentication problem " displays

  • draloksharma74 Alok Sharma (@draloksharma74) reported from Southampton, England

    @virginmedia help no broadband and been holding for 14 minutes

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia why is your WiFi so poor.

  • guymaxwell Guy Maxwell (@guymaxwell) reported from Southampton, England

    @virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielFynn9 Daniel Fynn (@DanielFynn9) reported

    @virginmedia Lol really oh god, *** pathetic and yes I did reply asking 1pm, let alone you should have still tried as you’re providing the worst internet I’ve ever had in my life and I’m old…. At least 256k dial up was reliable!!

  • Starky272 Starky - Ryan (@Starky272) reported

    @virginmedia Serioisly? You link me a post with no obvious solution? Your website is obviously down and having issues maybe just take some accoutability and adimit its your issue not everyone else!

  • scoperzor Sean (@scoperzor) reported

    Hey @virginmedia I'm desperate to throw money at you for broadband yet every time I try to, it takes weeks of delayed and cancelled appointments, tens of lengthy calls to support, and no effort to improve the situation from your side. Where is the customer first approach?

  • DanielFynn9 Daniel Fynn (@DanielFynn9) reported

    @virginmedia Thanks for not making the call, please can you confirm I can cancel my contract? I’m currently sat watching a buffering screen- absolutely awful service, I’ll contact ombudsman tomorrow…. It will go like “hello, I was told and promised….. worse provider ever

  • BelZeder BelZeder (@BelZeder) reported

    @virginmedia Hi. Our services (broadband/phone) have been intermittent since Friday and mostly off for most of today. The service status checker gives a 404 error. Can’t call as the phone is not working. Please can you check for issues in my area PE19 and reply. Thanks

  • DanielFynn9 Daniel Fynn (@DanielFynn9) reported

    @virginmedia So it seems you’re lying to me or….. have you got internet issues…? Wouldn’t surprise me, even Sky are saying my recent (not legacy) tv issues are wifi related. Please can I leave, you’re not good at all.

  • RonnieTaff Richard (@RonnieTaff) reported

    @virginmedia website down, not internet and tv intermittent again! What are you doing? Sick of the disruption. Can’t guarantee it’ll be like this in the morning and I Work from home. You are useless

  • amyparker273 Amy Parker (@amyparker273) reported

    I’m sick of virgin media being down constantly and my wifi not working @virginmedia sort it out please

  • mvbagatta39 Matthew Bagatta MRICS (@mvbagatta39) reported

    @virginmedia is there broadband outage in Beckenham?

  • _Lolzh Louise 🏁 (@_Lolzh) reported

    Never in my life have I dealt with such an incompetent business than @virginmedia. How you are still in business I do not know. Failed to put through our cancellation, failed to rectify