Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	6 days ago
Southampton	TV	7 days ago
Southampton	Internet	8 days ago
Southampton	Wi-fi	9 days ago
Southampton	TV	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 7 minutes ago from Romsey, England

  @virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 7 minutes ago from Southampton, England

  @virginmedia well get renegotiating. their app is awful.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 10 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 23 minutes ago from Locks Heath, England

  @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 28 minutes ago from Romsey, England

  @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

• 
  lee Radcliffe (@leeradcliffe73) reported 30 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 30 minutes ago from Ampfield, England

  @virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 38 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 38 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  lee Radcliffe (@leeradcliffe73) reported 39 minutes ago from Southampton, England

  @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 40 minutes ago from Southampton, England

  Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

• 
  Marls 🐝 (@Beaumont296) reported 40 minutes ago from Bursledon, England

  SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 43 minutes ago from Ampfield, England

  @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

• 
  Craig (@Danzy92) reported 46 minutes ago from Southampton, England

  @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

• 
  Ben Goodwin (@bengood82788338) reported 49 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 52 minutes ago from Southampton, England

  @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

• 
  Trevor Webb (@WebbTowers) reported 52 minutes ago from Hedge End, England

  Hi Is there a problem in the SO30 area? @virginmedia

• 
  james (@james_mccoll) reported 57 minutes ago from Netley, England

  @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

• 
  Sarah-Jane Finch (@formula1girl) reported 59 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Marls 🐝 (@Beaumont296) reported 60 minutes ago from Bursledon, England

  @virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy W (@AndrewW12290183) reported 5 minutes ago

  @virginmedia Well after 30 years that's me left VM. I would advise anyone to check their contracts to make sure you are not getting charged for a package you never signed up for(Like me) Forget complaining and watch out for the trick of you having to apply for a returns package

• 
  Keith A Pearson (@keithapearson) reported 9 minutes ago

  @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

• 
  mary32 (@marypaul32) reported 11 minutes ago

  @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

• 
  William Bell (@Wmb1877) reported 13 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 13 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  Sunny Singh (@sunnysenguk) reported 14 minutes ago

  @virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬

• 
  cari_lou (@swlondonraised) reported 17 minutes ago

  @virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 20 minutes ago

  @London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!

• 
  Poli 🤌 (@CryptoPoli) reported 22 minutes ago

  @virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia

• 
  Keystonecop (@1030pa) reported 24 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem