Virgin Media outages and service status in Romsey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 5 days ago |
|
Southampton
|
Internet | 10 days ago |
|
Southampton
|
Internet | 11 days ago |
|
Southampton
|
Internet | 11 days ago |
|
Southampton
|
TV | 13 days ago |
|
Southampton
|
Internet | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Andy Mooney (@andy_moo) reported from Locks Heath, England@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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David Mather (@davidmatheredu) reported from Whiteley, England@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Steve (@SteveWasteney) reported from Netley, England@virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!
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Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Mark Cook (@Macsaint99) reported from Southampton, England@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandAt this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Ryan Stanikk 📸 (@reyewon) reported from Southampton, EnglandWas incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Ben Goodwin (@bengood82788338) reported from Southampton, England@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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James Featherstone (@JFeathjav) reported from Southampton, England@davenevin @virginmedia Luckily their customer service is excellent 🥴
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chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Sim Dendy (@SimDendy) reported from Romsey, EnglandApologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported from Netley, England@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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SM (@southnorthener) reported from Southampton, England@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England@virginmedia need help regarding new landline not working?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hailee (@HaileeBacardi) reported@SCOTTAMANIA @virginmedia No, that’s not what I was getting at. I wanna use my Xbox on the TV like I would when I’m on the WiFi… except my WiFi is shockingly bad!
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Lorvin Afonso (@AfonsoLorvin) reported@virginmedia really disappointed with your service , I recently moved houses and was meant to get everything installed , the engineer came and fixed the broadband and left. And 5 days later I still don't have e my TV box set up. Really disappointed.
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John Truesdale (@JohnTru90613516) reported@virginmedia really disappointed in the ongoing poor service you are providing Wifi is terrible & although entitled to 3 boosters was provided with 1 which has made no difference to the poor speed/quality Can’t speak to anyone as the system set up is to avoid any customer support
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💕The Beauty Belle (@bellasbeauty5) reported@virginmedia yes i will do but u think the forums will help this problem ok ?
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Damien Fitzgerald (@Damofitz) reported@virginmedia come on Virgin, I've just worked 7 days straight, come home hoping to chill out and catch up on some gaming and Netflix and the sodding Internet is down with a eta fix of 8 hours away. Can't wait to bin you appalling service off once my current contract is up
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Victoria Edwards (@Ticvoria3) reported@virginmedia @virgin customer reports that you issued a PAC code to a fraudster allowing them to steal your user's number and invalidating every bit of 2FA they've set up. Their bank account already under attack. You do nothing.
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Sam K (@samko1235) reported@virginmedia Just the yellow one at the bottom. I've been over the various resets with your phone team a few times and none of them have been able to sort. The hub is clearly not working correctly and needs and engineer to fix it.
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Alan Surgeon (@AlanSurgeon) reported@virginmedia will the known problems in EH1 / #Edinburgh be fixed soon ?
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Julie Fryer (@JulieFryer14) reportedDear @virginmedia - please can you tell me where @KerrangMagazine tv has disappeared off to & why ******** the box is on every channel?!
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P.A.T.V. Scunthorpe (@PATVOne1) reported@HapG86 @virginmedia Ongoing issues from Sat 25th Sept at Red Bee Media, who playout the channels, means they are still off air after a fire incident. They are being repaired, but their servers have been damaged, so as The Box is working, it is being used as a back up feed for its sister channels.