Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 02/23/2026 13:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomWinchester Internet

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia well I have more problems with your ‘goodselves’. My virgin is being cancelled (thank goodness) on 20 Aug 2020. So why have I had a bill of over £100 produced. My broadband outage has been rubbish. Please cancel this invoice and give me any due refund.

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?

  • gazhere57 Gary Hynes (@gazhere57) reported from Totton and Eling, England

    I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.

  • LaurentBergmann Laurent Bergmann (@LaurentBergmann) reported from Totton and Eling, England

    What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2

  • ricoclay Enrico Clay (@ricoclay) reported from Fair Oak, England

    @LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia so, I have run the tests and it is saying I need to book an engineer but the rest of Hamble seems to be down too so it doesn’t seem it is just my issue. Can you please tell us honestly if there is an issue?

  • RobDrew3 Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobDrew3) reported from Fair Oak, England

    @BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.

  • GraceMajorx Grace (@GraceMajorx) reported from Locks Heath, England

    @virginmedia what a load of crap this company is! Wi-Fi never ever works, it’s down more times than it is on. Get through to customer services after an hour and half for them to say it’s fixed (for the millionth time), then 5 mins later Wi-Fi isn’t working AGAIN! 😡😡😡

  • harrisondafydd Harrison🚴‍♂️ (@harrisondafydd) reported from Southampton, England

    @virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    £15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.

  • alex_jrobertson Alex Robertson 🏳️‍🌈 (@alex_jrobertson) reported from Southampton, England

    @guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia We have checked and as I said previously it said to book an engineer. However, the rest of the village says it out also so therefore, I presume it is a larger issue. How do we get this fixed?

  • Jamie_Lee_C Jamie Coleman (@Jamie_Lee_C) reported from Southampton, England

    @tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • The4thCircle Intentional Stacy ☿ (@The4thCircle) reported

    @Cassetteboy @virginmedia Cancel the direct debits and let God sort it out.

  • corpsybride86 Kirsty Fisher (@corpsybride86) reported

    @Cassetteboy @virginmedia Having spent over 5 hours on the phone the last two days to talk talk trying to resolve issues, stand your ground, raise a complaint and do not let up! Keep at it with socials they hate it (I have had to do the same, it’s a useful tool) also don’t be afraid to check out 1/2

  • bpwilliams72 Ben Williams 💙 (@bpwilliams72) reported

    @Cassetteboy @virginmedia Best of luck. Their customer 'service' is generally appalling.

  • corpsybride86 Kirsty Fisher (@corpsybride86) reported

    @Cassetteboy @virginmedia 2/2 Deadlock and Alternative Dispute Resolution. I just managed to get my broadband monthly’s knocked down by nearly 1/3! As frustrating as it is stay firm, keep quoting ofcom rules and demand deadlock if needed

  • oakleyleeds oakleyleeds (@oakleyleeds) reported

    @Cassetteboy @virginmedia Tell them you want to cancel and Get them to put you through to customer retention. Different customer service centre. They’ll sort you out

  • MeganJuliaaa_ megan ≅ (@MeganJuliaaa_) reported

    so now virgin media have increased the cost of their rubbish and unreliable service can i cancel WITHOUT paying your astronomical £240 early disconnection fee?

  • CameronYardeJnr Cameron Yarde Jnr (@CameronYardeJnr) reported

    @flamingnora @virginmedia This is the thing. I've never seen any follow up about it in an email or when I check online. And if there ARE foreign call centres they don't sound legitimate.

  • flamingnora Hannah Williams (@flamingnora) reported from Lambeth, England

    @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

  • ads1085 andrew s (@ads1085) reported

    @virginmedia My hub has a red ring. Followed all instructions to reset and all other troubleshooting but still not working

  • Cassetteboy Cassetteboy (@Cassetteboy) reported

    @virginmedia I'm certain a few years ago you could message privately and arrange callbacks. I've already spoken with retentions twice who did not understand my issue and were not interested in resolving it.