Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Winchester |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@TheyWillHearUsL @virginmedia @Virgin Virgin Media have not even replied to my complaint. They won’t get money from me until i have the courtesy of a reply.
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia(4) COMPLAINT I have been offered no apology and I won’t name the guy who called me.I have cancelled my £30 tv offer so I’m left with no TV and broadband and have to start again searching. This is really bad business.This guy said I could have my original pkg for £33.
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Internet is down and your website isn't working
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginhelp @Virgin @virginmedia Not heard from anybody from Virgin. Bad
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Lucy
(@mummyhulk) reported
from
Southampton, England
@virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
"this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs
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𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊
(@kwxmxna) reported
from
Southampton, England
So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at £30 pm. Then received call from Virgin....
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for £78!Your Virgin shops are closing so can’t talk to them
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Lynne Murray
(@Lynne_Murray007) reported
from
Hill Head, England
@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for £33 pm. I accepted with a thank you. Two days later I receive new contract. It’s not my original package. Maxit removed and Mixit Tv put in place. No HD..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dimple Doshi Shah
(@Dimple_S_Shah) reported
@virginmedia The worst service I have received in the last 3 days!! Past 3 days there is no Broadband, TV and phone service in HA5 area. Called various times with no support and 1 person even put me through to the retention team to cancel my contract!!!
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Julie Bailey
(@mejulie64) reported
@virginmedia Just ridiculous when you’re self employed, working from home and unable to work due to the service down yet again! Service checker doesn’t work, people on end of phone don’t have a clue 🙄 Definitely time to find a reliable provider
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Jo Sawtell
(@josawtell) reported
@virginmedia I didn’t even get through to a person. Just a message saying there were issues being fixed.
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CJXFILES2022
(@CJXFILES2022) reported
@virginmedia Am with Sky for Phone and Broadband. It's your contractors that have caused this problem when laying your fiber lines. I can tell you over 300 + have been affected by your contractors cutting the bloody line
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Hammer Toes
(@154PinkFlags) reported
@virginmedia Ok but there is nothing to suggest anyone is doing anything about the problem
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Andy Shemilt
(@andyshem) reported
@virginmedia There has been a known fault in the area all day according to your service status page which now says it won’t be fixed until tomorrow. What’s taking so long to fix it?
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Dawn
(@DawnSunrise1) reported
@virginmedia We never got an adapter either. Given various different responses over the phone by your team, blaming our handset, another company for copper wires, etc. We were without a phoneline for a few weeks! Getting a new hub just b4 Xmas, but not compensated for lack of phoneline
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jane
(@janieg1984) reported
@VirginMediaIE Thanks for your reply. I had checked the virgin media website and it said service was fine so would be worth updating that...
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Jo Sawtell
(@josawtell) reported
@virginmedia Yes I did. It says there aren’t any issue. Only when I called was I told there was. Maybe you could try to synchronize the two services. It would have saved me a lot of time and hassle