Virgin Media outages and service status in Romsey, England
Service-wide status: Virgin Media
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
Share of direct reports from this area over the past 30 days.
- Internet (75%)
- Total Blackout (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
Virgin Media signals over the past 24 hours, with local activity from Romsey, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
September 23: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Total Blackout | 8 days ago |
|
Eastleigh
|
Internet | 20 days ago |
Community Discussion
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia @NetflixUK You may as well not have a customer services team. I’ve spoken to one helpful person in the 53 days I’ve been chasing Virgin for my install.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@virginmedia well get renegotiating. their app is awful.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.
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mark wilson (@obcans) reported from Southampton, England@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.
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Panda 🐼 (@PandaKingPinder) reported from Romsey, England@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.
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mark wilson (@obcans) reported from Southampton, England@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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Ben Goodwin (@bengood82788338) reported from Southampton, England@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Tom Weise (@tw17_09) reported from Locks Heath, England@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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Tom Weise (@tw17_09) reported from Locks Heath, England@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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Trevor Webb (@WebbTowers) reported from Hedge End, EnglandHi Is there a problem in the SO30 area? @virginmedia
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Ms S (@Shazer1980) reported from Southampton, England@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SK (@s4m1rk23) reported@james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭
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Crystal Q (@MizzCQ) reported@virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.
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William (@William232393) reportedI had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.
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mmhmm (@xhatne) reported@Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.
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Paul Green (@pgreen83) reported@virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.
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Juanito (@JuanSpanishfly) reported@lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service
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A Serial Investor🪙📈🏡 🇬🇧🏴⚡️ (@ASerialInvestor) reportedI’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝
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Nim O'Hall (@nimohally) reported@virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.
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👑 NG Football 👑 (@Bigdeano88) reportedAnyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia
Recent Virgin Media reports in Romsey, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Southampton: Total Blackout
- Eastleigh: Internet
Virgin Media detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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No end recorded. This alone does not establish the current status. -
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No end recorded. This alone does not establish the current status. -
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Detection ended: (17 minutes) -
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Detection ended: (1 minutes) -
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Detection ended: (19 minutes) -
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Detection ended: (3 minutes)
What to do if Virgin Media is not working
For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider
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View Virgin Media service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
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