Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
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Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia why is your WiFi so poor.
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Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kev O'Connor
(@koc99) reported
@virginmedia I have just run a speed test on my laptop. The result is 74.9 mbps on download and 36.0 mbps on upload. Does that seem slow to you ??
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Greg
(@GR36) reported
@TheTestingMuse @virginmedia Agreed, I've had two routers now with the Hub3 in modem mode but get issues just the same. Still have to reboot it all the time and then it randomly switches out of modem mode every so often.
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Adriano Gasbarroni
(@adrianog75) reported
@virginmedia @DannyWakeling76 Dear Virgin Media. Did you read what Danny said? WHY DO YOU NOT UPDATE YOUR STATUS PAGE? WHY DO WE NEED TO KEEP ON WONDERING IF IT'S A PROBLEM ON OUR SIDE? Can you please update your status page, without us having to spend ADDITIONAL TIME ON THE PHONE to get CR to tell us that
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Sarah Halfpenny
(@SarahHalfpenny2) reported
Can someone @virginmedia please contact me? I am having lots of problems with my broadband and need to speak to someone as soon as possible... I cannot get through to you to speak and I left SKY due to bad internet!!!!!
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Justin
(@Justin77526875) reported
@virginmedia Virgin media, you’re are frigging joke. My 3rd day of waiting in for you and no result. 4th, 10th and 14th Dec. Now you tell@me you’re not coming until the 4th January! Seriously, Do you want me to cancel and go back to #Vodafone?!
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Tony Bainbridge
(@tonybainbridge1) reported
After 2 days I'm still waiting for @virginmedia to reply and explain why I wasted a Saturday waiting at home for a delivery that never came.
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Jean Hall
(@edin_hall) reported
@virginmedia @karenmarriott99 Haven’t been able to speak to a human at Virgin in the last 6 weeks. Internet down on Sunday. First engineer appointment is Friday. Really unimpressive customer service even allowing for pandemic
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Mike Woods
(@mikewoods3991) reported
The joys of moving house are only added to when @virginmedia disconnect you 10 days early, don’t reconnect you within 48 hours like they promise, then tell you that they’ll have to cancel your move so they can fix their own **** up. Keep up the good work, you incompetent pricks.
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your pal sal
(@Shadysunhat) reported
@virginmedia Hello I even have the ref numbers for the reports my neighbours have made - will you admit there is a problem please?
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Carol
(@feenixriz) reported
@virginmedia Well nothing’s happened ! All I want is my elderly mother's phone checked to see where the problem is! As I said originally I live a long way from her otherwise I would have done it myself !