Virgin Media Outage Report in Romsey, Hampshire, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.

City	Problem Type	Report Time
Southampton	Internet	4 days ago
Southampton	Internet	9 days ago
Southampton	Internet	10 days ago
Southampton	Internet	10 days ago
Southampton	TV	12 days ago
Southampton	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 5 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  chris (@crumblechris) reported 5 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  HeresSaintGemma (@HeresGemma) reported 11 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 13 minutes ago from West End, England

  @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

• 
  Mike Thornton (@Mike4Eastleigh) reported 17 minutes ago from Fair Oak, England

  @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

• 
  Sim Dendy (@SimDendy) reported 18 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  Dmitri Old (@DmitriusOld) reported 22 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  David Mather (@davidmatheredu) reported 22 minutes ago from Whiteley, England

  @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 30 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 31 minutes ago from Southampton, England

  So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

• 
  Ben Goodwin (@bengood82788338) reported 32 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  SM (@southnorthener) reported 32 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  chris (@crumblechris) reported 39 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 41 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 41 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 44 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Andy Mooney (@andy_moo) reported 45 minutes ago from Locks Heath, England

  @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

• 
  Steve Forbes (@ForbesyPresents) reported 47 minutes ago from Southampton, England

  @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 55 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  chris (@crumblechris) reported 60 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacqui D (@tomjacdon) reported 7 minutes ago

  @virginmedia I don’t work for virgin (I just pay them to provide a service) so I wouldn’t know the answer to your question . I asked you to help fix the WiFi . EH13

• 
  cierdh mcgregor :) (@flushingviolet) reported 8 minutes ago

  @virginmedia GET YOUR WIFI SORTED OUT 👏🏻👏🏻👏🏻! can’t have my phone & laptop on at the same time, it’s such a joke. Wtf is the point in paying for it when it’s never working.

• 
  Mike Surtees (@mikesurtees) reported 8 minutes ago

  @getgomez @virginmedia I love the Virgin brand but, I’ll never go with @virginmedia again after similar issues. We gave 30 days written notice in Oct 19 and cancelled our DD. They continued to bill and chase for over 6 months.

• 
  Dean (@D34n2020) reported 12 minutes ago

  What is it with @virginmedia @VirginMediaNews @VirginMediaCorp everyone is having problems especially with WiFi. Down to 1mb speeds over WiFi but full speed on cable connection yet they refuse to admit they have a problem!!

• 
  fabiano (@fabparra) reported 13 minutes ago

  @virginmedia Sure, i made everything It seems that in customers we are treated by you like an idiot. I don't believe in this @LifeInKilburn

• 
  chris chall (@challc) reported 16 minutes ago

  @virginmedia M friend cant get his signal to the bedroom in a 1 bed flat.

• 
  Claire Jerram (@clairejerram) reported 17 minutes ago

  @virginmedia This tweet is laughable. Phone the number to cancel and it tells you no one is there to speak to you and cuts you off. when I log in to amend package the page doesn’t work. No live chat. my 87year old Nan just wants to talk to someone to sort her bill and can’t

• 
  Penni Pickering (@ppitstop27) reported 19 minutes ago

  @virginmedia I've not been a customer for years. Today I received a letter with a cheque from yourselves to an address I've never had virgin at explaining you over charged me. Feels scammish, but seems to be a genuine cheque. Are you sending out letters such as this?

• 
  Harry Hillman (@hillman_harry) reported 22 minutes ago

  @virginmedia How am I supposed to contact you then? The number you provided doesn't work

• 
  Mo (@50sEKBOY) reported 22 minutes ago

  @virginmedia Scam Alert. Received automated call from @BT 02084264676 advising us that due to unusual activity, phone & Internet being closed down. We don't have any BT equipment. Have reported this to 150.