Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/18/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomRomsey TV
United KingdomSouthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

  • James_F_UK James Franklin (@James_F_UK) reported from Southampton, England

    @virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I had two months of internet problems with virgin media now. A absolute joke.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia has to be the worst WiFi I’ve ever had

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working

  • Johnson_1488 Paul Johnson (@Johnson_1488) reported from Southampton, England

    @virginmedia my V6 has really loud static noise and on screen issue.

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.

  • JamieAaronBirch Jamie Birch (@JamieAaronBirch) reported from Hill Head, England

    @virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Southampton, England

    @mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Winchester, England

    @virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh

  • lawrie774 Law (@lawrie774) reported from Southampton, England

    @virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SUPERSPICEBOY Robert Dixon (@SUPERSPICEBOY) reported

    @virginmedia any chance you could get someone to call me? I have no internet, I've called you 3 times today & each time the person I'm speaking to hangs up on me without having fixed the issue. I'm meant to be working from home, but so far I've not been able to do any work today

  • robbyroberts90 Alex Roberts (@robbyroberts90) reported

    @virginmedia All they say is ‘there is a fault expected to be resolved in X’ the date just keeps getting pushed back with no resolution and I’m trying to work from home with no internet (been having to hotspot my phone for nearly 3 weeks)

  • MoneydaddyOW Moneydaddy (@MoneydaddyOW) reported

    @virginmedia We managed to get an engineer to bring a wire from the green box to the house but despite waiting for hours with support, who kept passing us on to different people, we couldn't get anyone to come and install a port inside the house

  • pkitch1 paul kitchen (@pkitch1) reported

    @LozzaFox @virginmedia You’ve no chance, we’ve had trouble for months and can’t speak to anyone!

  • Nicola21678132 Nicola (@Nicola21678132) reported

    @virginmedia I can’t stay on the line because my mobile keeps dropping signal too and my landline doesn’t work when the internet drops out

  • ootdoors Graham (@ootdoors) reported

    @virginmedia Engineer on way fix time 00:10 26th Jan!

  • ryanbrittonuk Ryan Britton (@ryanbrittonuk) reported

    @virginmedia That doesn’t help me! I’ve done all this... virgin have told me 4 days in a row that will be fixed on that day!! My postcode is E46EF!! That number just saying something about ios14 and that it!!

  • mosedale Bradley ⚜️ (@mosedale) reported

    @virginmedia 2 years of bad internet & you still haven't resolved the issue, joke of a company

  • KishenSomaiya Kishen Somaiya (@KishenSomaiya) reported

    Hi, @virginmedia I am having consistent wifi drop off every 5 to 10 mins - please could you share an update on why this is? Furthermore, spoke to your customer service team this morning after being overcharged for the past 3 months only to have the phone being cut off!

  • Jake_Wilson98 Jake Wilson #JW74 (@Jake_Wilson98) reported

    @virginmedia Nothing's listed about TV Go with a heading or anything so that page is useless for my issues.