Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia so, I have run the tests and it is saying I need to book an engineer but the rest of Hamble seems to be down too so it doesn’t seem it is just my issue. Can you please tell us honestly if there is an issue?
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia We have checked and as I said previously it said to book an engineer. However, the rest of the village says it out also so therefore, I presume it is a larger issue. How do we get this fixed?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lmh139k
(@lmh139k) reported
@virginmedia Hey fuckwits at VM - your 4th latest delayed promised fix time has passed - and guess what - IT STILL DOESNT ******* WORK. There are streets of angry people trying to WFH using your ****** service. Stop lying and tell the public the ******* truth WHEN IS IT GOING TO BE FIXED?
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JJ
(@JJLeeds_) reported
@virginmedia I’ve been through all this before, but it never gets any better, no matter what I do... I think I need an engineer
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Brian Roe
(@indiointernet) reported
@virginmedia Ive gone through all of Customer Service options! There is a scheduled outage for engineering work (again) The Broadband & TV service will be affected to Mon 29th at the earliest. I know this, I don't need it re-confirmed. I'm extremely frustrated at this.
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Umer Irshad
(@irs66077716) reported
@virginmedia Again. Struggling to keep a chat open as I am using my own mobile data.I really need the email sent from the customer advisor confirming the options we have currently. Can you call me?
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Matt Dickinson
(@mattd1981) reported
@virginmedia Yes several times and on all occasions I’ve been told I have to wait to hear back and have to wait until the 26th. Beyond frustrated now. I have TV, broadband, landline and 3 mobiles with you and think I might just cancel the lot....
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Brian Roe
(@indiointernet) reported
@virginmedia Please, please, please DON't apologise! You saying sorry is not only patronising, its beginning to get like a micky-take. And it doesn't fix any problems. You are costing me money and this is affecting my well-being.
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Carl
(@CarlDooley) reported
@virginmedia I get the external checks, but why can’t you offer me an interim solution? Send me a dongle and a sim so that we can get online. Why credit check me for this? How do you expect us to work when offices are closed? I joined virgin 11/02 you’ve had plenty of time. Very poor @Ofcom
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Louise🐝22
(@loobielou1980) reported
@virginmedia I already have done that too! I was told someone would ring me back and they haven’t. I’ve rang up this morning to just get an automated message saying a technician is booked, and still nothing. Maybe if I phone to cancel everything I will actually get to speak to somebody.
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TeslaEverything
(@william_tsi) reported
@virginmedia Your internet sucks!!!!
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Mumof2
(@Mumof218) reported
@virginmedia I called them yesterday. I have called, texted and sent tweets to you. VM has not replied to any of my communications to resolve my complaint.