Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 04/25/2024 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮

  • 76chappers Milton Chapman (@76chappers) reported from Southampton, England

    @virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

  • Jovijaqs Jacqui Mullarney (@Jovijaqs) reported from Southampton, England

    @virginmedia please sort the signal out as missing the rugby

  • Weaver_Diva Claire (@Weaver_Diva) reported from Southampton, England

    @AdamDrewy85 Mines down too. We’re with @virginmedia

  • chocybuttons60 Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation

  • AlGalpin Al Galpin ➡️ #SuperPod2020 (@AlGalpin) reported from Southampton, England

    Never a good sign when the @virginmedia service status page on their website is broken 😾

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Doesnt help either that I cant view the service status on the website either @virginmedia

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EJennerSLT Lizzie Jenner (she/her) 🏳️‍🌈 (@EJennerSLT) reported

    @Danny_D_Pearson @virginmedia Any luck leaving #virginmedia? I was promised an email within 24 hours after cancelling on the phone and it never came. Can't say I'm surprised. One #failure after another. @virginmedia

  • SteveCharlton steve charlton (@SteveCharlton) reported

    @virginmedia my tivo is making a beeping noise and hasn't started up all day. When I phone 151 I'm told work is being undertaken and the service will down until 4pm today. Its after 7.30 now :(

  • _GinoJohnson Gino Johnson (@_GinoJohnson) reported

    @virginmedia Sorry for the delay. We have managed to fix the online account this evening. I will try to call again tomorrow. How do we go about putting a complaint in about the first two advisors? Because of them and the issues we are having we are considering changing suppliers now.

  • _Ljmog95 Ljmog95 (@_Ljmog95) reported

    hello @virginmedia. attempted to cancel your awful broadband and the customer service woman wouldnt and said she would contact tech support instead. she said she would contact me back and never did. How do i cancel your **** service if customer service wont let me?

  • SharplesZowie zowie Stubbs (@SharplesZowie) reported

    @virginmedia Yeah we have the same problem and now we are leaving virgin

  • Camclarky Cameron Clark (@Camclarky) reported

    @dean_deaniebum3 @virginmedia They already put the code home down.. Was 1 hour, 2 min call..🙈

  • clubhouselurker clubhouselurker (@clubhouselurker) reported

    @virginmedia wifi has been down since yesterday morning due to a “fault”. Engineer apparently fixing this and would be done 8pm today - just checked website to see it’s now pushed to 10am tomorrow? I’m wfh and have had to miss several important meetings due to this poor service!

  • Aabu21480992 A.abu (@Aabu21480992) reported

    @virginmedia Your appologise wont help my sheilding mother or children join their online classes. I need somthing done.

  • salmanr88416644 salman rafiq (@salmanr88416644) reported

    @virginmedia I give up absolutely useless customer service , I will be no doubt filing a complaint. Enough of the excuses , get a move on and fix up . I’m not the only one suffering with this lacklustre performance

  • scott_linda Linda Scott (@scott_linda) reported

    @virginmedia I was on hold for 1.5 hours. Cut off. No-one rang me back but they have my number as I rang from my Virgin mobile. I want to cancel my contract, told I was still in contract. Have email dated 13/10/20 to confirm out of contract. What do I do now?