Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Internet	1 day ago
Southampton	Total Blackout	1 day ago
Southampton	Wi-fi	2 days ago
Southampton	Internet	7 days ago
Southampton	Internet	9 days ago
Southampton	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  LoUlOu (@Lou_LouFML) reported 24 seconds ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 5 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Sarah-Jane Finch (@formula1girl) reported 7 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 12 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 18 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Marls 🐝 (@Beaumont296) reported 18 minutes ago from Bursledon, England

  @virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!

• 
  mark wilson (@obcans) reported 21 minutes ago from Southampton, England

  @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

• 
  Tom Weise (@tw17_09) reported 23 minutes ago from Locks Heath, England

  @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

• 
  Craig (@Danzy92) reported 25 minutes ago from Southampton, England

  @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 27 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 31 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  lee Radcliffe (@leeradcliffe73) reported 32 minutes ago from Southampton, England

  @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

• 
  Spider (@KpRoebuck) reported 36 minutes ago from Eastleigh, England

  @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

• 
  Paul Grundy (@BrainTumourSurg) reported 37 minutes ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 37 minutes ago from Southampton, England

  @virginmedia well get renegotiating. their app is awful.

• 
  Ms S (@Shazer1980) reported 40 minutes ago from Southampton, England

  @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

• 
  David Wright (@Mr_PaintPots) reported 42 minutes ago from Southampton, England

  @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

• 
  lee Radcliffe (@leeradcliffe73) reported 44 minutes ago from Southampton, England

  @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 45 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Trevor Webb (@WebbTowers) reported 58 minutes ago from Hedge End, England

  Hi Is there a problem in the SO30 area? @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hells Bells (@boomhellsbells) reported 10 minutes ago

  @virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”

• 
  roger07 *** (@germann_ro) reported 12 minutes ago

  @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

• 
  Shaun (@shauny67) reported 15 minutes ago

  @QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi

• 
  MrBazza 🎬 (@MrBazza) reported 17 minutes ago

  @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.

• 
  Mark Oram (@markoram1) reported 19 minutes ago

  Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

• 
  Urm (@erm2urm) reported 20 minutes ago

  Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia

• 
  pxk (@paynexkillerYT) reported 21 minutes ago

  Internet is down AGAIN. @virginmedia

• 
  David G Boyes (@WordMediaCo) reported 22 minutes ago

  @virginmedia Interrupted signal on your much-vaunted new 360. Why? What do I do to improve matters? Paying you over £100 a month. Not impressed.

• 
  simon withers (@KalEl_WBS) reported 23 minutes ago

  @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?

• 
  Jim Scoones (@JimScoones63961) reported 26 minutes ago

  Jus a quick complaint to Sir Richard Branson , to mention on the new tv 360 Virginmedia now makes it so u have to press 7 buttons just to change channel....... i dare say the Rothbaby Boyz r really the problem , but it needs seding.... innit Cheers. 🙄😒😑🤪🥳