Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 02/24/2026 15:05

February 24: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • alex_jrobertson Alex Robertson 🏳️‍🌈 (@alex_jrobertson) reported from Southampton, England

    @guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔

  • gazhere57 Gary Hynes (@gazhere57) reported from Totton and Eling, England

    I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment

  • Keifski Craig Keith (@Keifski) reported from Ringwood, England

    @Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!

  • Jamie_Lee_C Jamie Coleman (@Jamie_Lee_C) reported from Southampton, England

    @tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia so, I have run the tests and it is saying I need to book an engineer but the rest of Hamble seems to be down too so it doesn’t seem it is just my issue. Can you please tell us honestly if there is an issue?

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    £15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia I had an outage earlier this month and it hasn't been removed from my bill

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue

  • harrisondafydd Harrison🚴‍♂️ (@harrisondafydd) reported from Southampton, England

    @virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?

  • ricoclay Enrico Clay (@ricoclay) reported from Fair Oak, England

    @LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia well I have more problems with your ‘goodselves’. My virgin is being cancelled (thank goodness) on 20 Aug 2020. So why have I had a bill of over £100 produced. My broadband outage has been rubbish. Please cancel this invoice and give me any due refund.

  • jenrudder Jen (@jenrudder) reported from Hamble-le-Rice, England

    @virginmedia We have checked and as I said previously it said to book an engineer. However, the rest of the village says it out also so therefore, I presume it is a larger issue. How do we get this fixed?

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2

  • GraceMajorx Grace (@GraceMajorx) reported from Locks Heath, England

    @virginmedia what a load of crap this company is! Wi-Fi never ever works, it’s down more times than it is on. Get through to customer services after an hour and half for them to say it’s fixed (for the millionth time), then 5 mins later Wi-Fi isn’t working AGAIN! 😡😡😡

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tia_bxoxo Tia Brown (@tia_bxoxo) reported

    @virginmedia Hi Sorry the wifi is not working again.

  • BrianNicholso16 Brian N (@BrianNicholso16) reported

    @markenello @virginmedia We had a similar issue Mark, sent me new modem and didn’t solve it. Finally they sent an engineer who found straight away that the cable coming into the house had degraded. He swapped it and all is well.

  • johngreenlondon John Green (@johngreenlondon) reported

    @virginmedia I already spent more than enough time trying to appreciate why your system failed. I guess it’s supply chain issues that people turn to but when your commiting customers to geographic locations where your unable to satisfy demand you really need to revisit contract yet to start !

  • GOakleyCCStatto Ewan Tracey (@GOakleyCCStatto) reported

    @virginmedia someone called my disabled, widowed, pensioner mother in law claiming to be from you talking about her Wi-Fi. They were very rude and swore at her. She is most upset. How can I check whether they were a genuine call?

  • markenello Mark Sutherland * (@markenello) reported

    @BrianNicholso16 @virginmedia I'm back on hold after being cut off, told them I want an engineer out but still trying to blag it with unplug etc distilling them I've done this several times, can't get decent WiFi upstairs either, uk call centres would help too

  • weejimmy71 James Fagan (@weejimmy71) reported

    @virginmedia I’m done wasting my time trying to make contact, if you want to keep me as a customer you have my details you get someone to call me

  • Suthers44 Captain Cake 🍩 🇾🇪 (@Suthers44) reported

    @markenello @virginmedia We had the same problem, told us our modem was obsolete by years, i said why am i paying £45/m for out of date kit, they promised someone would ring regarding a new router, that was about 6 weeks ago, nobody has rung. Seriously considering giving BT a ring @virginmedia

  • MarkGre59024716 Mark Green (@MarkGre59024716) reported

    @virginmedia I’m not really interested in any updates, purely because they have all been BS in the past, as I said earlier it would be an absolute waste of my time, Virgin doesn’t answer it’s own complaints system in the 4 weeks they ask for,CEO not bothered to respond, customer service 👎👎

  • markstephenson2 Mark Stephenson (@markstephenson2) reported

    @Gturv @virginmedia Luton bit slow off the grid so far.

  • markenello Mark Sutherland * (@markenello) reported

    An hour last night, an hour this morning, now on hold to @virginmedia trying to sort out poor WiFi AGAIN!! How **** can 1 companies product and customer service be ???