Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Internet	3 days ago
Southampton	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Clare Old (@enkeli85) reported 10 seconds ago from Southampton, England

  Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 4 minutes ago from Southampton, England

  so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

• 
  Graham Scambler pics (@_GSPhotography) reported 5 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Sarah-Jane Felicity (@SarahJaneDyke) reported 7 minutes ago from Eastleigh, England

  @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

• 
  Sarah-Jane Finch (@formula1girl) reported 8 minutes ago from Southampton, England

  @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

• 
  Sarah-Jane Finch (@formula1girl) reported 13 minutes ago from Eastleigh, England

  @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

• 
  Sarah-Jane Finch (@formula1girl) reported 13 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 14 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 15 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  chris (@crumblechris) reported 26 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Sarah-Jane Finch (@formula1girl) reported 27 minutes ago from Southampton, England

  @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 27 minutes ago from Southampton, England

  @virginmedia well get renegotiating. their app is awful.

• 
  chris (@crumblechris) reported 31 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  SM (@southnorthener) reported 35 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  Jo (@JoannecolesJo) reported 38 minutes ago from Marchwood, England

  @virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?

• 
  LoUlOu (@Lou_LouFML) reported 38 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  Ryan Stanikk 📸 (@reyewon) reported 40 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Marls 🐝 (@Beaumont296) reported 48 minutes ago from Bursledon, England

  @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 48 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 58 minutes ago from Locks Heath, England

  @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debbie Cosway (@debbiecosway85) reported 7 minutes ago

  @virginmedia the up and down buttons have stopped working on my remote 😕

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 11 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  salmo (@Gary1165) reported 12 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

• 
  Paul James Smith (@PaulJamesSmith4) reported 14 minutes ago

  @misselledee @virginmedia Generic bot replies as usual. Their customer service doesn’t exist. How they’re still in business amazes me.

• 
  Alistair Drummond (@adrum1983) reported 15 minutes ago

  @misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!

• 
  Connor (@ConnorH_20) reported 15 minutes ago

  @virginmedia Intermittent signal in your area for days now. Keep disconnecting and connecting, and extremely laggy. Awful Broadband.

• 
  Abby R (@abbyr6498) reported 23 minutes ago

  @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

• 
  Buzz (@dombuz) reported 23 minutes ago

  So, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.

• 
  just me (@PHILROOKS) reported 24 minutes ago

  @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

• 
  concerned person (@nkgms) reported 24 minutes ago

  Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?