Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 5 days ago |
|
Southampton
|
Internet | 5 days ago |
|
Southampton
|
Internet | 6 days ago |
|
Southampton
|
TV | 7 days ago |
|
Southampton
|
Internet | 14 days ago |
|
Southampton
|
TV | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Paul M. Farmer (@SupaScouse53) reported from Southampton, England@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
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𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊 (@kwxmxna) reported from Southampton, EnglandSo my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??
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Matthew King (@MatthewKing35) reported from Southampton, England@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether
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Nigel Jones (@planetf1) reported from Eastleigh, England@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
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Nigel Jones (@planetf1) reported from Eastleigh, England@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginhelp @Virgin @virginmedia Not heard from anybody from Virgin. Bad
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Lynne Murray (@Lynne_Murray007) reported from Hill Head, England@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at £30 pm. Then received call from Virgin....
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, Englandumm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England"this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs
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Marls Godwin (@Beaumont296) reported from Bursledon, England@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
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Paul M. Farmer (@SupaScouse53) reported from Southampton, England@virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul
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Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
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Marls Godwin (@Beaumont296) reported from Bursledon, England@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for £33 pm. I accepted with a thank you. Two days later I receive new contract. It’s not my original package. Maxit removed and Mixit Tv put in place. No HD..
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, Englandits all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis
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Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
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Marc (@spoise87) reported from Southampton, England@virginmedia Internet is down and your website isn't working
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Lucy (@mummyhulk) reported from Southampton, England@virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for £78!Your Virgin shops are closing so can’t talk to them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tahmehtay (@tahmehtay) reported from Birmingham, England@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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Liz Wilson (@busylizzie2) reported@virginmedia Service & customer service not fit for purpose. Broadband drops out several times daily for months. Won’t release me from contract. Next stop trading standards. Will update regularly on the progress with this. #virginmedia
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Aurélien (@aur_elien) reported from Hackney, England@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
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Tahmehtay (@tahmehtay) reported from Birmingham, England@virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!
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Amy Thewlis 💙 (@ThewlisAmy) reported@virginmedia It says that virgin know there is a problem in our area and are trying to fix it
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Oliver Chinyere (@Oliverdirtyb) reported@virginmedia Yes. I called virgin who said they would transfer the service no problem. Customer service even organised an engineer to come to my new property.
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Sarah Haddock (@Haddy51) reported@virginmedia No it's a loyalty offer but the process said to deliver a new box. Just wondered if actually needed when we had a new box last year. Just seems a waste. I'll get her to phone customer services
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Sara M. ☜ (@saramttnez) reported@xoalexo @virginmedia @Plusnet Virgin’s service is the worst. We spent like a MONTH a while ago trying to call them because we had an issue, and it was impossible.
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HuskyOverlord (@OverlordHusky) reported@bhombardier @virginmedia @richardbranson They do. They just transferred me to the complaints team this morning who told me something then backtracked when they realised it meant my complaint should be upheld, put me on hold for half an hour then came back, realised I was still there and hung up. Top notch service
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Charlotte Atkinson (@atkinsoncharlot) reported@virginmedia So again , there’s nothing else I can do , there’s no way of logging in to my account, no way of sending an email, and no way of actually making this complaint : so I’ll call again and be on hold . And get “there’s nothing we can do” Disgusting service