Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/24/2026 04:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave

  • _euanito 🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • samzyflacko sam1017 (@samzyflacko) reported from Southampton, England

    @virginmedia can you guys fix my WiFi it’s been down for like 20 hours man

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.

  • conordonlan c (@conordonlan) reported from Southampton, England

    imagine your internet going down at 11pm on it, cba with virgin MEDIA

  • SolentNHSTrust Solent NHS Trust (@SolentNHSTrust) reported from Southampton, England

    We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

  • missokeme Hannah (@missokeme) reported from Romsey, England

    @virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hydeinwitney Anthony Hyde (@Hydeinwitney) reported

    isn't it funny @virginmedia I have logged into my Virgin media account, gone through the trouble shooter to be told that my service is fine. I then ring up and I'm presented with an automated message saying there is a problem in my area and the engineers are working on it

  • CliveGowing Clive Gowing (@CliveGowing) reported

    @virginmedia @O2 Avoid Virgin been a customer for 23 days and 22 of this days TV not worked. 2 engineer visits and an it ticket that was raised 29/10. Been promised call backs 9 times that haven’t happened. Company full of excuses who argue with customer if they can’t resolve your issue

  • davedpg David Edwards (@davedpg) reported

    @virginmedia Before I let my plan run for another year, what network are you going to be using for mobile?

  • davedpg David Edwards (@davedpg) reported

    @virginmedia But for now, is the 4G coverage done by EE or Vodafone? I couldn't care less about 5G signal

  • this25974057 this (@this25974057) reported

    @Ebbles1 @virginmedia I'd take this as a sign that you should find a better service provider. Speaking from experience Virgin Media have gone right downhill and you'll have nothing but trouble. This is just the beginning :/

  • gerardjgorman Gerard Gorman (@gerardjgorman) reported

    @virginmedia But if you are in a helpful mood then you might explain why the virgin media status page reports perfect service but then I phone up they confirm there is a major multi-day outage. Not a good luck.

  • xboxandps4fan Tony Harrison (@xboxandps4fan) reported

    @NewOnNetflixUK Given up with streaming services, renting or buying DVDs and Blu Rays is the more reliable way to go. Digital is too fickle with licences and legal issues. One minute available, next minute gone. Also Sky/BT/Virgin Media is good, when your show is on, record and watch it whenever

  • PeterJ98SW Peter | The Scarlet Witch 🔥❤️ (@PeterJ98SW) reported

    @virginmedia are a bloody joke have to wait another 2 weeks now for Wi-Fi to be installed after our original date never even got saved into the system 😡 never using this **** service again

  • albenzies Sternhammer (@albenzies) reported

    I have to say @virginmedia is the worst! I have to rest my WiFi hub multiple times a week & when I call them all I get is an automated system telling me to rest my hub which I do, it gets better then worse again. I’ve never been able to speak to an actual person! Unbelievable

  • Dallianceuk Carl (@Dallianceuk) reported

    @virginmedia @MarczenkoStefan It's a real shame that the TV companies don't invest the same time, effort and money in support as they do in sales and marketing.