Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Total Blackout	4 days ago
Southampton	Internet	14 days ago
Southampton	Total Blackout	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Dav Thomas (@Dav_Th0mas) reported 4 minutes ago from Southampton, England

  @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 5 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  Tom Weise (@tw17_09) reported 5 minutes ago from Locks Heath, England

  @virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 6 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Pauline Richards (@PaulineR59) reported 11 minutes ago from Southampton, England

  @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 24 minutes ago from Ampfield, England

  @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 24 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Sarah-Jane Felicity (@SarahJaneDyke) reported 24 minutes ago from Eastleigh, England

  @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

• 
  Sim Dendy (@SimDendy) reported 32 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  chris (@crumblechris) reported 34 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 37 minutes ago from Southampton, England

  @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

• 
  James Featherstone (@JFeathjav) reported 38 minutes ago from Southampton, England

  @davenevin @virginmedia Luckily their customer service is excellent 🥴

• 
  HeresSaintGemma (@HeresGemma) reported 41 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 44 minutes ago from Romsey, England

  @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

• 
  Panda 🐼 (@PandaKingPinder) reported 52 minutes ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  LoUlOu (@Lou_LouFML) reported 53 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 53 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Sarah-Jane Finch (@formula1girl) reported 54 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 57 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  David Wright (@Mr_PaintPots) reported 60 minutes ago from Southampton, England

  @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iestyn T Davies (@iestyntdavies) reported 8 minutes ago

  Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Let’s get us to @skytv or @EE instead

• 
  ⚛️ 🏴‍☠️BlackFeared🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Loftusm24) reported 12 minutes ago

  @virginmedia since the six week holidays have started you're internet as been absolute ****.....

• 
  Daran (@LoyalRoyalDaz) reported 16 minutes ago

  @shaunriley1954 @DarcKni68649817 @virginmedia Telecential.. i started with them as well. They were based just down the road from. The lack of respect we get as super longterm customers is terrible but they are all the same..

• 
  Craig (@Scrumpyjackfan) reported 16 minutes ago

  Funny ain’t it after 25 years with Virgin Media I’ve decided to part ways and they have given me a UK no to ring and that they are able to nearly price match youfibre. I told them their Cust service is really bad and that’s the main reason I’m off. 👋👋👋

• 
  Rapidlygreying (@rapidlygreying) reported 17 minutes ago

  @virginmedia @D4N7O Not working in swansea

• 
  Caitlin (@ca100593) reported 18 minutes ago

  @virginmedia my internets not been working for days and neighbours in my area having same issue , glasgow area G76 is this issue being dealt with?

• 
  Zoe Smith (@ladyspeakerz) reported 19 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 21 minutes ago

  @virginmedia I haven’t tried ringing, as I’m more likely to get through to Elvis on a ouija board then you. For a month our top package internet keeps failing, you say you fix it & a week later it dies. Pull your finger out & sort compo for every customer in S63 7NR area.

• 
  SAVE LAMMAS PARK (@SharonBewley) reported 23 minutes ago

  @virginmedia No thanks - I have supplied all the information you require to address the issue

• 
  Scotty Loadinson (@Pandor1caOpens) reported 26 minutes ago

  @virginmedia Once again your internet service in The Stoke on Trent area is atrocious. How many times am I going to have to perform a speed test to find out I'm not getting what we pay for? Boost the WiFi in Stoke-On-Trent & keep it consistent or we find another internet provider