Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Piggy
(@GrumpyGranville) reported
@Angela_Griffin @virginmedia Zen. Amazing customer service and quality of service. You pay for what you get.
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Dave
(@daveLadlow) reported
@virginmedia It’s the WiFi I’ve had an engineer out who fixed a problem for the original install from august 2021 and it’s never really worked, the multi room loses connection every single day, I’ve used the connectivity app and it says all is ok but it’s obviously not, 1/2
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Liv 🐝
(@olivvybee) reported
Virgin media is down and not expected to be back until 4pm so that’s fun for me
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Rich Powell
(@MrRichPowell) reported
@virginmedia As I said, other providers do not charge a fee. You’re losing me as a customer because your retentions team won’t waive £35 charge they impose for me to renew my contract. It’s poor retention standards when other providers cheaper so I’ll go with another provider.
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💙LP💙
(@lynsey1878) reported
@virginmedia Yes there are always problems showing in the area. It's a joke. It's the WiFi. I'm out of contract now so will be looking elsewhere
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rocket_the sprocker
(@Superpuffi14) reported
@virginmedia Hi, my bill changed but was still charged the old price debited today. I got email confirmation that my next bill would be only on 3rd November and that would be in credit due to internet connection issues. Why did I get charged today?
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just me
(@PHILROOKS) reported
@virginmedia your #CustomerService has again let you down. I did the #virgin360 download that failed and my box is now stuck on a loop of welcome screen and and download arrow. Called you this morning for the text to say the download failed. Now have to wait 5 days for a callback
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Big L
(@RodneyLarrier) reported
@virginmedia Any advice on how to rectify an issue with my broadband installation? Live chat doesn't work, customer services don't call back, can't get transferred to cancellations team. HELP PLEASE!!!
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Smarty Undernuts
(@lucianthp) reported
@DougStanhope @DIRECTV It's not so much the music, more the 'we know your call is important' voice messages they interrupt the music with, when clearly my call isn't important to them and they'd rather I wasn't calling them at all. Anyway in answer to the question: virgin media for me.
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Weelula
(@weelula) reported
@DougStanhope @DIRECTV Virgin Media - Ain’t No Mountain High Enough. I spent hours on the phone before cancelling my contract because the wifi router was in my loft, the signal was crap and they wanted £100 to move it downstairs. The irony.