Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Prime Denzel
(@99GGMU99) reported
@virginmedia No I thought the agent on the phone was trust worthy so I just assumed they would come on that day plus never had to do it before so this was months ago and this has happened again Friday just gone again as well can’t believe it tbf
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熊老闆
(@BossBear_) reported
Hi @virginmedia, I’ve upgraded my broadband to your 1GB service when I moved to new place on 2nd Sep. A self-installation hub 3.0 was received. I was not able connected to the internet and your colleagues told me they cannot see anything wrong.
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Christine Henderson (she/her) 💙
(@hendipopsyoga) reported
@virginmedia No she didn’t…. I raised the complaint by phone on Thursday. But I’m not convinced because Frayan couldn’t tell me anything about it. Feels like I’m being fobbed off. Should I have a reference number?
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Prime Denzel
(@99GGMU99) reported
@virginmedia @HalBlakey You don’t thought we get sent to India told a egineers been booked and wait to get no engineer turn , call in told be told no appointment was booked **** company money grabbing *****
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Paul
(@AlexExile10) reported
@SVeggiepolice Sounds like the problems I'm going thru with @virginmedia - changed my contract in July, fixed for 18 months, in Sept they increased it by £5..... wtf....
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homa qureshi
(@HomaQureshi) reported
@virginmedia Ive tried that already. No change! Like i said its been 11 days now. Each day i get the same text your engineer will be with you the day after...@richardbranson @virginmedia VM is your staff that incompetent that they have to come everyday and still cant fix the issue.
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熊老闆
(@BossBear_) reported
There’s another problem with the moving. My online account indicates I’m not with Virgin Media anymore, that I cannot check my service and raise a complaint with the web form.
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Cath Puri
(@CathPuri) reported
@virginmedia Due 2 position of hub vs where phone needs 2 be, we'll have 2 run cables from 1 side of room 2 the other. Didn't install new phone system cos there was no solution. 1 solution - move hub but if we do, our broadband will be worse (been bad for nearly 3 yrs). So no phone & I'm ill!
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Sarah Richards
(@sarahkrichards2) reported
@virginmedia any update on the lack of broadband in N6 in London? This has been down since Friday. Hugely disruptive and your website now says fix by 4pm today (was 9am originally). Really not on when work from home. We’ll be looking to switch provider
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Ethan N Holloway
(@realENHolloway) reported
@DejaviewStream I believe its The Favourite as it was removed from the UK service due to a licencing agreement with Virgin Media for on demand, its still on the Ireland one tho Besides that the UK and Ireland probably have identical libraries