Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Wi-fi	16 hours ago
Southampton	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Tom Weise (@tw17_09) reported 8 minutes ago from Locks Heath, England

  @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

• 
  Panda 🐼 (@PandaKingPinder) reported 9 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Paul Grundy (@BrainTumourSurg) reported 10 minutes ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 12 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  clarabella (@jarod4400) reported 13 minutes ago from Southampton, England

  @virginmedia Funny how you don’t boast about your crap customer service.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 14 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  mark wilson (@obcans) reported 17 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  Tom Weise (@tw17_09) reported 18 minutes ago from Locks Heath, England

  @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 19 minutes ago from Ampfield, England

  @virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 23 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Sarah-Jane Finch (@formula1girl) reported 24 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 25 minutes ago from Locks Heath, England

  @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 29 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  LoUlOu (@Lou_LouFML) reported 31 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 36 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 37 minutes ago from Ampfield, England

  @virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting

• 
  Jo (@JoannecolesJo) reported 46 minutes ago from Marchwood, England

  @virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?

• 
  Sarah-Jane Felicity (@SarahJaneDyke) reported 47 minutes ago from Eastleigh, England

  @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

• 
  Tom Weise (@tw17_09) reported 47 minutes ago from Locks Heath, England

  @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 49 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Fahy (@MojoTomSpring) reported 13 minutes ago

  @SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. that’s what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability

• 
  HRCastle (@hrcastle) reported 16 minutes ago

  @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

• 
  Clareactually (@ActuallyClarex) reported 24 minutes ago

  Fk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.

• 
  Gary T (@Gaztaz1) reported 25 minutes ago

  @Benleo @virginmedia Had similar issues myself

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 25 minutes ago

  @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

• 
  Manavmeet Singh (@Manavvv31) reported 29 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

• 
  Anne Murphy (@agreenalgh) reported 32 minutes ago

  @virginmedia you finally broke me at this point!!! Almost three weeks without a tv service still not resolved🤬- daily follow ups by me. Just an absolute disgraceful service

• 
  Ben Leo (@Benleo) reported 33 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  COYS (@KAY7COYS) reported 33 minutes ago

  @virginmedia are the worst internet provider. Wouldn’t recommend at all.

• 
  TraderPaulAI ✿ (@TraderPaulFX) reported 37 minutes ago

  @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!