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Virgin Media

Virgin Media outages and service status in Romsey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • 50% Internet (50%)
  • 30% Wi-fi (30%)
  • 20% Total Blackout (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Internet 9 days ago
Southampton Total Blackout 9 days ago
Southampton Wi-fi 10 days ago
Southampton Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

  • PaulineR59
    Pauline Richards (@PaulineR59) reported from Southampton, England

    @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Virgin are compensating me £5.25 a day. That’s £787. Two years of free service because they couldn’t organise a piss up in a brewery

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • davidmatheredu
    David Mather (@davidmatheredu) reported from Whiteley, England

    @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

  • BrainTumourSurg
    Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

  • Tafflar84
    Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported from Netley, England

    @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • Beaumont296
    Marls 🐝 (@Beaumont296) reported from Bursledon, England

    SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown

  • james_mccoll
    james (@james_mccoll) reported from Netley, England

    @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

  • BurvillePaul
    Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

  • Beaumont296
    Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

  • Mike4Eastleigh
    Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

  • simonnewby
    Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • helentink
    me (@helentink) reported

    @virginmedia your customer service..wow..wat can i say. Double our bill then say nothing you can do to help with offers and will juat charge us a 500 pound cancellation fee...you obviously dont care about long term customers...

  • coillteman
    tommier (@coillteman) reported

    @TheMandyGall @virginmedia @rte RTÉ bias, it doesn't suit the governments narrative on whom their very existence depends on. €750,000,000 was a great handout to them. That's ¾ of a BILLION WTF they are beholding to the government who have paid a high price for a PR company which RTE is.

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

  • DrealSMAK
    Militia Matt (@DrealSMAK) reported

    Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    @virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.

  • Phils_Cassidy
    Jindu (@Phils_Cassidy) reported

    Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

  • neil131161
    neil holden (@neil131161) reported

    Anyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia

  • WiJayWhelan
    Jase Whelan (@WiJayWhelan) reported

    @virginmedia I have! still no Wifi 😡 day 3 , still no sign of any engineers who are apparently ' working to resolve the complex issue'?

  • B1yth3y
    gary blythe (@B1yth3y) reported

    @virginmedia hi, wrote to you a few days ago, spoke to customer services via dm and halfway through conversation no one got back to me so basically cut off before query was sorted.

  • blugun
    Tommy Fitz (@blugun) reported

    @virginmedia down again, 2nd time in two days🙄🙄🙄