Virgin Media Outage Report in Romsey, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
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Kevin Madden
(@kmadden96) reported
from
Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia our internet is down has someone cut through the cables again 🤪
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BROWNER
(@hardhittingtom) reported
@virginmedia box won't start up is there any problem
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Harry East
(@harryeastuk) reported
@virginmedia The complaint is still open as far as I am aware but my account is closed. Please could you get someone to contact me ASAP?
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CoreLegal
(@Core_Legal) reported
from
Stockton-on-Tees, England
Our phone lines and internet are down at our Wakefield office at the moment due to a national Virgin media issue. We have been advised that this is trying to be rectified as soon as possible and when we have an update from them we will update our social media platforms.
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Ben Cooper
(@benji_c) reported
@JordanTHarrison @virginmedia SE24 here and broadband is down for me and says down for this area in the app. Current fix time estimate 6pm
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movenicely
(@movenicely) reported
@virginmedia The 5.0 GHz, 2.4GHz and up and down arrow are flashing, the rest aren’t
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Alloqui Strix
(@AlloquiStrix) reported
@virginmedia I work in cyber! I know all the tricks to try and stop these bastards, but the phone companies appear to be powerless to stop spoofed numbers and TPS doesn't generally fix issues when called from outside of the UK!
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Alan Howland
(@onealanhowland) reported
@virginmedia I've reset the hub, I've configured the settings ( 5G and 2.4G) several times but still the WiFi signal to mobile phones and laptop is so weak. Surely my 350Mb broadband should be offering more?
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Harry East
(@harryeastuk) reported
@virginmedia This is infuriating….How am I expected to complain if you won’t respond. Now I am meant to log a complaint for not resolving my complaint???? This is madness
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Heidi Regan
(@heidi_regan) reported
I'm sorry for how dull a question this is but anyone know if there's a way to find out if @virginmedia have planned works in my area tomorrow? Their chatbot & phone call options seem to only want to check if the service is currently down. They are stuck in the present, man.
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movenicely
(@movenicely) reported
@virginmedia No issues apparently