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Virgin Media outages and service status in Romsey, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 3, 4:44 PM GMT+1.
  • 73% Internet (73%)
  • 18% TV (18%)
  • 9% Phone (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.

CityProblem TypeReport Time
Southampton Internet 6 days ago
Southampton Internet 11 days ago
Southampton Internet 12 days ago

Nearby cities with recent reports

Southampton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • obcans
    mark wilson (@obcans) reported from Southampton, England

    @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

  • KpRoebuck
    Spider (@KpRoebuck) reported from Eastleigh, England

    @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

  • reyewon
    Ryan Stanikk 📸 (@reyewon) reported from Southampton, England

    Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

  • edinnature
    Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.

  • sarahmvaughan
    Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England

    2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

  • Danzy92
    Craig (@Danzy92) reported from Southampton, England

    @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

  • Macsaint99
    Mark Cook (@Macsaint99) reported from Southampton, England

    @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeroyDLS
    David-Leroy Sellers (@LeroyDLS) reported

    @virginmedia Basically I’ve had to stop working and have been medically signed off work for the last few months. - As such, I haven’t yet been able to pay my bill and wondered if there is any help available- I should be back at work in the next few much but I’m really struggling financially

  • mn2704
    Steven ross (@mn2704) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • SuttonRed
    Sarah Thompson (@SuttonRed) reported

    .@virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Going slightly mad. Thanks.

  • rusblake
    Russ (@rusblake) reported

    @virginmedia offering new customers a package for £86 a month yet they want to charge existing customers £144 to renew for the same package. Remind me why I should be a loyal customer for another 2 years please? #martinlewis

  • Wrossy
    idontlikepeas (@Wrossy) reported

    @virginmedia seriously what is wrong with your internet? Every single day there is some issue with the internet in my house!! Yet you are taking money from us monthly for a service that has daily issues. Utter joke!!!!

  • Delveyboy
    Heinz Beanz (@Delveyboy) reported

    @virginmedia contractors are outside now, cutting up my wires so I have no connection. The earliest they can fix it, is Thursday. Absolute jokers.

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

  • SuttonRed
    Sarah Thompson (@SuttonRed) reported

    @virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Trying to sort this for my 70 year old mum and going slightly mad. Thanks.

  • ChelmsJosh21261
    Josh Chelms (@ChelmsJosh21261) reported

    @virginmedia I’m in the RG12 area and have had an intermittent connection message on the app for days. Any idea of how I can find out what the issue is and when it will be fixed? More specifics would help

  • BenEato46743114
    Ben Eaton (@BenEato46743114) reported

    @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.