Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/11/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • guymaxwell Guy Maxwell (@guymaxwell) reported from Southampton, England

    @virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia Something did happen but when signing back in to router " authentication problem " displays

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia No issues in area, reboot no different

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia Oh and the customer service is pathetic

  • JFeathjav James Featherstone (@JFeathjav) reported from Southampton, England

    I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia Has lock sign over signal strength and message reads WiFi connection failure

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • pinsi1608 Paul Warren (@pinsi1608) reported from Southampton, England

    @virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬

  • draloksharma74 Alok Sharma (@draloksharma74) reported from Southampton, England

    @virginmedia help no broadband and been holding for 14 minutes

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia why is your WiFi so poor.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz

  • dannyashman_sfc Danny Ashman (@dannyashman_sfc) reported from Southampton, England

    @virginmedia your WiFi is crap wtf is going on why’s it not working.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia is there a issue with virgin media as cant get access on the app

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TruthToldAlways Tracey 🌈💙 (@TruthToldAlways) reported

    @virginmedia any reason why a power cut would take out your WiFi. App says all fine but it's not. It's on but nothing works. Any help?

  • Narkybear60 seanb (@Narkybear60) reported

    @virginmedia Appalling service I am with them 25 years, no respect or recognition of loyalty. I pay £85.00. I am disconnecting from them on the 28/04/21. They have cut my landline off already even though Ive paid.On to customer service, 3 separate departments, nothing resolved,Ac:085360501

  • dazzauk1966 darren carver (@dazzauk1966) reported

    @virginmedia Channel’s stopped due to provider no change by vm ie nothing to compensate this and the tv boxes okish as im not paying extra to have the new ones super hud is crap and wifi is poor

  • lorrain34369904 lorraine williams (@lorrain34369904) reported

    @virginmedia My internet is down in Derby East Midlands any idea what is going on, I have done the check online and booked for a maintenance man tomorrow.

  • adilangley Adrian (Adi) Langley (@adilangley) reported

    @virginmedia Nope. I gave up. It has just made my mind up that at the end of my contract, I will not be re-newing as I've had so many issues. New router, money taken that shouldn't have been, increase in price when I was meant to have a decrease. Problem after problem

  • charlottealiced charlotte🌹 (@charlottealiced) reported

    @geoblckman @virginmedia ugh it's been awful here recently

  • SinanUnlu6 Sinan Unlu (@SinanUnlu6) reported

    @virginmedia what's happening in the SE9 area!! Service is down!!! Cant get my work done....

  • gxrs1988 Graham (@gxrs1988) reported

    @virginmedia Internet has been intermittent on and off for 3 days. TV service has been spluttering during the day, although that seems to be ok now. No problems shown for either in your services check for my area. Router reset, unplugged etc etc. It's a service issue. Not the equipment

  • B6_Dave B6 (@B6_Dave) reported

    @nicknackjames1 @ChrisLouisJ @virginmedia Cancel the contract. You have a 14 day cooling off period.

  • joel_reich Joel Reich (@joel_reich) reported from Walthamstow, England

    @virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable