Virgin Media Outage Report in Romsey, Hampshire, England
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The latest reports from users having issues in Romsey come from postal codes SO51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
Internet | |
| Romsey |
TV | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia so, I have run the tests and it is saying I need to book an engineer but the rest of Hamble seems to be down too so it doesn’t seem it is just my issue. Can you please tell us honestly if there is an issue?
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Alex Robertson 🏳️🌈
(@alex_jrobertson) reported
from
Southampton, England
@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia We have checked and as I said previously it said to book an engineer. However, the rest of the village says it out also so therefore, I presume it is a larger issue. How do we get this fixed?
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia well I have more problems with your ‘goodselves’. My virgin is being cancelled (thank goodness) on 20 Aug 2020. So why have I had a bill of over £100 produced. My broadband outage has been rubbish. Please cancel this invoice and give me any due refund.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@SARS0711) reported
@virginmedia The point is I haven't been able to make a complaint yet because the useless chatbot on the text number got stuck in a loop and wouldn't progress even as far as starting to understand what the issue is I'm trying to make a complaint about
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Blue_Espie
(@BlueEspie) reported
@virginmedia honestly this takes the **** Internet won't be fixed till roughly 4pm tomorrow according to your website... Problems all the time, don't even know why I pay you. I get no service. Funny enough I don't hear customers from other providers having no Internet!!
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Simon Morgan
(@simonmorg) reported
@virginmedia WiFi has been out for 24 hours. Came back on for one hour and has now gone again. Had an email from you to say you have fixed the issue in my area from today, but would appear not.
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Your having a laugh my download speed is 0.03 mbs and its still crap!!!!
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???????????? what is the answer ?????
(@Flatmarsbar) reported
@ste5eu Yeah that's done for. Should take open reach twenty years to fix my advice anger virgin media
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Gavin Chapman
(@Gavin_Chapman) reported
@virginmedia trying to cancel my service and I’ve been hung up on 3 times today. It’s very frustrating but as I’m leaving who cares right???
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Bethann Siviter
(@bethann_siviter) reported
@virginmedia Your recorded message (which cuts people off and won't let them connect to a person) estimates 5pm... since it's already 20:50, that seems like one hell of a problem to require nearly 24 hours to repair it.
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Sarah
(@SARS0711) reported
@virginmedia And here we go back round to an automated response that doesn't actually address the problem. Time to go the traditional way of pen to paper @MoneyTelegraph
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John Patrick Hassay
(@HassayJohn) reported
@virginmedia it's just on the football channels. i get the same from BT. let me reboot the box now. is it possible to request an engineer to visit our house as it's been like this for ages? i'd also like to get some mesh internet as our coverage has become very poor around the house.
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Kevin Hims
(@KevinHims) reported
@StudentBremner @virginmedia I'd leave I'm going to if they don't fix my 2mbbs speed by 6th june