Virgin Media outages and service status in Romsey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Romsey, including 2 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received May 27, 9:39 AM GMT+1.
- TV (41%)
- Wi-fi (35%)
- Internet (18%)
- Total Blackout (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Wi-fi | 23 hours ago |
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TV | 2 days ago |
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Wi-fi | 3 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 5 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, EnglandMy internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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colin grinnell (@colingrinnell) reported from Southampton, England@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
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Tom Weise (@tw17_09) reported from Locks Heath, England@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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clarabella (@jarod4400) reported from Southampton, England@virginmedia Funny how you don’t boast about your crap customer service.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandOh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.
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Trevor Webb (@WebbTowers) reported from Hedge End, EnglandHi Is there a problem in the SO30 area? @virginmedia
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandAt this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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mark wilson (@obcans) reported from Southampton, England@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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Matthew King (@MatthewKing35) reported from Southampton, England@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Ben Goodwin (@bengood82788338) reported from Southampton, England@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Craig (@Danzy92) reported from Southampton, England@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
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David Mather (@davidmatheredu) reported from Whiteley, England@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick harkin (@mickharkin68531) reported@Woodster1994 @virginmedia I would expect so much more from a business broadband service
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michaela (@millymoobags) reported@PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology
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Mike Hill (@mikmikemicky) reported@PeteUK7 @virginmedia That's bad. When my dad died, a company who's bill didn't get paid even offered to be executor's in his estate?
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WeHearYou (@WeHearYou2020) reported@virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.
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irons1de (@irons1de1) reported@JamieGBarry @virginmedia Having the same issue with @virginmedia I just have the internet with them and they have just doubled my price and won’t offer anything where as a new customer can get the same deal for just over £20 it’s disgusting no incentive to remain a customer with them
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Graham Long (@Grahamthecabbie) reported@virginmedia no service at the moment. Been down for z9 hours! What’s going on?!
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David (@David52578899) reported@virginmedia @PeteUK7 That’s an excuse, not a reason. Nobody cares if your records were not fully updated, that’s your problem.
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james cullen (@Jamescullen2732) reported@virginmedia @JamieGBarry Its the most stupid thing that they all do that. Sky wanted 128 from me after paying them 68 for a year so I moved to virgin for the same price.
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David duncan (@DavidDdjoinery) reported@virginmedia Sent a message yesterday about an ongoing issue with tv and still no reply , and can’t get an online chat through the app or phone call this service is appalling
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andrew varley (@andrewvarley) reported@virginmedia @JamieGBarry Idiots I left and will never go back rip off merchants!