Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	4 days ago
Southampton	Wi-fi	5 days ago
Southampton	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Ryan Stanikk 📸 (@reyewon) reported 2 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Marls 🐝 (@Beaumont296) reported 2 minutes ago from Bursledon, England

  @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

• 
  Graham Scambler pics (@_GSPhotography) reported 3 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 7 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  lee Radcliffe (@leeradcliffe73) reported 14 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  mark wilson (@obcans) reported 23 minutes ago from Southampton, England

  @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 25 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 26 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Matthew King (@MatthewKing35) reported 28 minutes ago from Southampton, England

  @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 32 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Sarah-Jane Finch (@formula1girl) reported 33 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  lee Radcliffe (@leeradcliffe73) reported 34 minutes ago from Southampton, England

  @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

• 
  Sarah-Jane Finch (@formula1girl) reported 35 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  james (@james_mccoll) reported 40 minutes ago from Netley, England

  @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 41 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 44 minutes ago from Ampfield, England

  @virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 47 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 50 minutes ago from Southampton, England

  @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 50 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Shannen AE (@sae_dew) reported 59 minutes ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samet (@Samet_UK) reported 6 minutes ago

  My Virgin Media WiFi has still not been working since yesterday, and there has been no improvement this morning. I have already called customer service, but the issue was not resolved. I also sent a DM on X and have not received a response. @virginmedia

• 
  Wolf of X (@WolfofX) reported 7 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  Chris Hopkinson (@chromaphotog) reported 7 minutes ago

  @virginmedia Look, I’ve just told you your chatbot thing is useless. I want you to contact me, and raise it as a big issue with a manager. I had intermittent internet for a month, and not once have virgin reached out to say why, what’s happening, or to apologise

• 
  Dr Amir Hamid (@DrAmirHamid) reported 8 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

• 
  Dave or David (@Borgbunny) reported 9 minutes ago

  @virginmedia could you give us more information as to why the predicted time of resolution for fixing the service outage in Kent is 8pm tonight? Does it take that long to really reboot everything?

• 
  GeekyHairyBestia (@GeekyHairy) reported 9 minutes ago

  @virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue

• 
  Matt 💙 (@mattdoctorwho74) reported 11 minutes ago

  Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

• 
  Hatz (@DevilHatman) reported 13 minutes ago

  DO NOT EVER BECOME A CUSTOMER OF @virginmedia THEIR NETWORK IS UNSTABLE AND NOT FIT FOR PURPOSE. THEY WEASEL OUT OF DELIVERING A SERVICE BY SAYING THEY ONLY GUARANTEE ONE PART OF IT AND CHARGING THE EXIT FEE. THE £28M @Ofcom FINE WAS 100% DESERVED. LOOKING AT MOVING TO @EE

• 
  Keith A Pearson (@keithapearson) reported 18 minutes ago

  @virginmedia @jackmanflash Spoiler: They won't help. They never do.

• 
  Nathan Bhangoo (@NathanBhangoo) reported 18 minutes ago

  @virginmedia I've been waiting for my broadband in the post for 3 weeks now, I'm living in an apartment that literally has no broadband so I can't do any work at home This is getting ridiculous now as they say that it's coming the next day and it never does.