Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Internet	1 day ago
Southampton	Total Blackout	1 day ago
Southampton	Wi-fi	2 days ago
Southampton	Internet	6 days ago
Southampton	Internet	9 days ago
Southampton	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 4 minutes ago from Ampfield, England

  @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 4 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  James Featherstone (@JFeathjav) reported 10 minutes ago from Southampton, England

  @davenevin @virginmedia Luckily their customer service is excellent 🥴

• 
  Steve Forbes (@ForbesyPresents) reported 16 minutes ago from Southampton, England

  @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

• 
  Clare Old (@enkeli85) reported 16 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Mark Cook (@Macsaint99) reported 17 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 23 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Matthew King (@MatthewKing35) reported 25 minutes ago from Southampton, England

  @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

• 
  Dmitri Old (@DmitriusOld) reported 28 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 31 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  Marls 🐝 (@Beaumont296) reported 32 minutes ago from Bursledon, England

  @virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 33 minutes ago from Southampton, England

  so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

• 
  Spider (@KpRoebuck) reported 36 minutes ago from Eastleigh, England

  @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 36 minutes ago from Romsey, England

  @virginmedia Virgin are compensating me £5.25 a day. That’s £787. Two years of free service because they couldn’t organise a piss up in a brewery

• 
  HeresSaintGemma (@HeresGemma) reported 37 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  Tom Weise (@tw17_09) reported 44 minutes ago from Locks Heath, England

  @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 53 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 54 minutes ago from Ampfield, England

  @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 54 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 55 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@5amcoek) reported 1 minute ago

  @virginmedia anyway to get an update on when my broadband will be fixed? Been almost 24 hours now with no service

• 
  James Durrant (@je_durrant) reported 6 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  John Spencer 555 (@johnspencer555) reported 8 minutes ago

  @virginmedia 00435069032 India accent guy phoned, He said 'He said Hello I'm virgin media, hello, how are you today', I put phone down. Phone Call Scam. #phone #call #scam

• 
  Chris (@Swissffs1980) reported 12 minutes ago

  @trapdoor456 @virginmedia I did exactly same. Sacked Virgin off, expensive and loads of problems. You Fibre have been spot on 👍 I wouldn’t change from these now. Never had problems and cheap.

• 
  AG10CookingSzn (@AG10szn) reported 12 minutes ago

  @eternalelneny @virginmedia Well done mate, chuck a couple of minimum wage workers under the bus who are working to fix your wifi so you can goon at home. Selfish prick

• 
  Jon | The Cogges Gardener (@coggesgardener) reported 19 minutes ago

  Hi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏

• 
  Jan (@geminicat7) reported 19 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up all my mobile data chatting on social media so I’ll see you when if it’s sorted!

• 
  Eternal Elneny (@eternalelneny) reported 22 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 20 minute lunch break at 10am. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service.

• 
  MrsH 🦅 (@Hughesy_B) reported 22 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔

• 
  Eternal Elneny (@eternalelneny) reported 23 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service