Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Wi-fi	10 hours ago
Southampton	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 24 seconds ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 4 minutes ago from Locks Heath, England

  @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

• 
  Sarah-Jane Finch (@formula1girl) reported 11 minutes ago from Southampton, England

  @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 12 minutes ago from Southampton, England

  @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 18 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 18 minutes ago from Southampton, England

  @virginmedia well get renegotiating. their app is awful.

• 
  james (@james_mccoll) reported 20 minutes ago from Netley, England

  @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 25 minutes ago from Southampton, England

  @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

• 
  Craig (@Danzy92) reported 29 minutes ago from Southampton, England

  @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

• 
  David Wright (@Mr_PaintPots) reported 35 minutes ago from Southampton, England

  @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

• 
  Sarah-Jane Finch (@formula1girl) reported 38 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 38 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Sarah-Jane Finch (@formula1girl) reported 39 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  Pauline Richards (@PaulineR59) reported 42 minutes ago from Southampton, England

  @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 45 minutes ago from West End, England

  @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

• 
  mark wilson (@obcans) reported 46 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  Tom Weise (@tw17_09) reported 47 minutes ago from Locks Heath, England

  @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

• 
  Clare Old (@enkeli85) reported 53 minutes ago from Southampton, England

  Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 58 minutes ago from Ampfield, England

  @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 59 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Taylor (@rabtaylor1981) reported 4 minutes ago

  @virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!

• 
  Andres Copeland (@andrescopeland) reported 4 minutes ago

  @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

• 
  Katie Stevenson (@GlitteringAngel) reported 8 minutes ago

  Tell me, @virginmedia, how many people do I need to speak to before you make me (a longstanding customer) feel as valued as a NEW customer!? Coming to the end of contract and doing the same merry dance thatbwe always do, trying to get a decent deal!

• 
  Urm (@erm2urm) reported 8 minutes ago

  @virginmedia I'm trying to login to my account but I'm being asked to register thru Virgin/02? Why is it doing this?

• 
  John Mercer (@Merse2506) reported 10 minutes ago

  @virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.

• 
  BigF (@Bigg_F_) reported 11 minutes ago

  @virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.

• 
  Aidan Costello (@aidan_codtello) reported 12 minutes ago

  @entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing

• 
  Irvine sparrow (@IrvineSparrow) reported 14 minutes ago

  @virginmedia Just received the email to cancel my contract with @virginmedia so hopefully yes.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 14 minutes ago

  @virginmedia are you gaslighting me. 6 days without broadband or TV and you still haven’t done anything to resolve the issue. I live in a city so it’s not as if I’m in the middle of nowhere making it difficult for you to resolve the issue

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  @BertySi @virginmedia That's certainly the least they should be doing IMHO. This is a ridiculously long period of being unable to access their service @virginmedia, can this be organised as a matter of urgency? I have sent a DM as well