Virgin Media Outage Report in Romsey, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Winchester |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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Grace
(@GraceMajorx) reported
from
Locks Heath, England
@virginmedia what a load of crap this company is! Wi-Fi never ever works, it’s down more times than it is on. Get through to customer services after an hour and half for them to say it’s fixed (for the millionth time), then 5 mins later Wi-Fi isn’t working AGAIN! 😡😡😡
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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Clare Old
(@enkeli85) reported
from
Southampton, England
Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia so, I have run the tests and it is saying I need to book an engineer but the rest of Hamble seems to be down too so it doesn’t seem it is just my issue. Can you please tell us honestly if there is an issue?
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia @richardbranson I have not heard from Virgin Media regarding my various tweets of complaint. I cannot wait to be disconnected on 21 August. I wonder how many other people have had despicable customer service. Billed £78. I don’t think so!
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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joe simmons
(@joesaintwestend) reported
from
West End, England
@virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@TheyWillHearUsL @virginmedia @Virgin Virgin Media have not even replied to my complaint. They won’t get money from me until i have the courtesy of a reply.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia We have checked and as I said previously it said to book an engineer. However, the rest of the village says it out also so therefore, I presume it is a larger issue. How do we get this fixed?
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for £78!Your Virgin shops are closing so can’t talk to them
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia(4) COMPLAINT I have been offered no apology and I won’t name the guy who called me.I have cancelled my £30 tv offer so I’m left with no TV and broadband and have to start again searching. This is really bad business.This guy said I could have my original pkg for £33.
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia well I have more problems with your ‘goodselves’. My virgin is being cancelled (thank goodness) on 20 Aug 2020. So why have I had a bill of over £100 produced. My broadband outage has been rubbish. Please cancel this invoice and give me any due refund.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?
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Alex Robertson 🏳️🌈
(@alex_jrobertson) reported
from
Southampton, England
@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robot Archie🇪🇺💙
(@RobotArchie) reported
@Brunorini @virginmedia Service restored
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jules dewick
(@DewickJules) reported
@virginmedia i can’t login to my account as I’ve lost my details, I’ve tried to contact you by phone 3 times and no one has answered for an hour each time... I need to speak to a representative ASAP
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abdullah
(@abdullah17801) reported
@virginmedia Unfortunately we all going through rough time ... I have received letter saying my bill will increase and if I can’t afford it I have to cancel it so another headache on top what we have
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abdullah
(@abdullah17801) reported
@virginmedia it’s really disappointing after I renew my broadband now they increase it for me and applying new price different than what I have been told and when I called to find out the customer service on phone make it worst 😡
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John Nicholson
(@funkledunkle) reported
@virginmedia BT Sport Extra channels are not loading. Blackpool are hardly ever on and now it won’t let me watch. On 360 box, which is a massive downgrade from the TiVo. Currently on hold for your technical support too. Very poor service.
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Jamie Barker
(@jamiebarker70) reported
@virginmedia So I phoned the customer service and they told me this will take 24hours, then blind transfer to someone else who said it'll be 1pm, we are now at 4pm and someone just said 48 hours. I've said you've cut my services off despite me asking for the home move not to be..
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Cory ‘SAVE THE ARTS’ Shipp
(@coryannes) reported
Anyone using #VirginMedia who are subject to a price hike in March. You can leave with NO CANCELLATION CHARGES. Leave that abysmal broadband and customer service behind - thank me later. 🥳
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Londons DayCzarView
(@Tomqtaxi) reported
@virginmedia I still have had my issues resolved
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pimoroni
(@pimoroni) reported
@TheFlyingKipper @virginmedia Yes, that's definitely damaged. We test every single unit after assembly so it must have happened in transit. I'm really sorry about that. :-( The support team will arrange a replacement for you!
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Dan Mayers
(@amannamedanon) reported
@virginmedia Hi, I would like to cancel my broadband. I have been on hold for 3 hours after being cut off twice. Can someone help, please?