Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 15 hours ago |
|
Southampton
|
Internet | 6 days ago |
|
Southampton
|
Internet | 7 days ago |
|
Southampton
|
Internet | 7 days ago |
|
Southampton
|
TV | 9 days ago |
|
Southampton
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at ยฃ30 pm. Then received call from Virgin....
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joe simmons (@joesaintwestend) reported from West End, England@virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning
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Alex Robertson ๐ณ๏ธโ๐ (@alex_jrobertson) reported from Southampton, England@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be ๐ค
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginhelp @Virgin @virginmedia Not heard from anybody from Virgin. Bad
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Clare Old (@enkeli85) reported from Southampton, EnglandGood thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
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Marc (@spoise87) reported from Southampton, England@virginmedia Internet is down and your website isn't working
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Rahimโข ๐ฌ๐ง๐ฒ๐ฆ (@rahim94) reported from Southampton, England"this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris ๐ #PMQs
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Marc (@spoise87) reported from Southampton, England@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Marc (@spoise87) reported from Southampton, England@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@TheyWillHearUsL @virginmedia @Virgin Virgin Media have not even replied to my complaint. They wonโt get money from me until i have the courtesy of a reply.
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Craig Keith (@Keifski) reported from Ringwood, England@Kate_likes_ @virginmedia Iโm in the BH postcode and canโt even get Virgin Media.... annoying as the speed everywhere else is ****!
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginmedia(4) COMPLAINT I have been offered no apology and I wonโt name the guy who called me.I have cancelled my ยฃ30 tv offer so Iโm left with no TV and broadband and have to start again searching. This is really bad business.This guy said I could have my original pkg for ยฃ33.
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Paul M. Farmer (@SupaScouse53) reported from Southampton, England@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for ยฃ33 pm. I accepted with a thank you. Two days later I receive new contract. Itโs not my original package. Maxit removed and Mixit Tv put in place. No HD..
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Matthew King (@MatthewKing35) reported from Southampton, England@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think ๐ค they all do this but they have to make money not good I know .
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Marc (@spoise87) reported from Southampton, England@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for ยฃ78!Your Virgin shops are closing so canโt talk to them
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Marilyn McCubbin (@Bermudgirl) reported from Netley, England@virginmedia @richardbranson I have not heard from Virgin Media regarding my various tweets of complaint. I cannot wait to be disconnected on 21 August. I wonder how many other people have had despicable customer service. Billed ยฃ78. I donโt think so!
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Grace (@GraceMajorx) reported from Locks Heath, England@virginmedia what a load of crap this company is! Wi-Fi never ever works, itโs down more times than it is on. Get through to customer services after an hour and half for them to say itโs fixed (for the millionth time), then 5 mins later Wi-Fi isnโt working AGAIN! ๐ก๐ก๐ก
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๐ป๐๐๐๐๐๐๐๐๐๐ ๐ป๐๐๐๐๐ (@kwxmxna) reported from Southampton, EnglandSo my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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#LITFL (@GoMcMahon) reported from Saint Ives, England@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay ยฃ60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only ยฃ38/m for 12 months then ยฃ69 This is just wrong!
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Sam / Ratuse ๐ (@Ratuse_) reported from Cardiff, WalesMy internet has been down literally all night whatโs going on @virginmedia
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Michelle Hardman B.A (Hons) (@MichelleTownhil) reported from Leeds, England@virginmedia I want to make official complaint no one is responding to my texts and there for please send me a link to take my grievances about the sheer incompetence and deliberate misinformation and lack of clarity.
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Shubhanga Prasad (@shubhanga59) reported from Merton, England@virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.
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Fiona Duggan (@fionaduggan) reported from Worthing, EnglandPlease ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
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Niall Thorpe (@niallthorpe08) reported from London, EnglandSo weโve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us itโs been in the flat before, they get here finally and say itโs never been in the flat and we canโt have it! So theyโve left and weโre back to square one....
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Gerard Bird (@gedbird) reported from Formby, England@virginmedia very dissatisfied with your customer service for a phone fault that has occurred twice in a week, nobody actively responds to app messaging service and call from my mobile is not producing any better results. For a major communications company it is appalling!!
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navana ๐ matthew ๐ shelby ๐ ewan (@0_ashfield) reported from Stratford-upon-Avon, England@virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I canโt watch it !
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Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, EnglandThe @virginmedia amazing service continues, pay ยฃ13.99 for a film that you cannot watch due to technical error ๐ look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!