Virgin Media Outage Report in Romsey, Hampshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 1 day ago |
|
Southampton
|
Internet | 6 days ago |
|
Southampton
|
Internet | 7 days ago |
|
Southampton
|
Internet | 8 days ago |
|
Southampton
|
TV | 9 days ago |
|
Southampton
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Dave Swateridge (@DaveSwateridge) reported from Southampton, England@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
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Matthew King (@MatthewKing35) reported from Southampton, England@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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lee Radcliffe (@leeradcliffe73) reported from Southampton, EnglandGood old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia why is your WiFi so poor.
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Ray Bird (@raybird1981) reported from Southampton, England@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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Ade McKenzie (@AdeMcKenzie) reported from Southampton, England@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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Matthew King (@MatthewKing35) reported from Southampton, England@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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Paul Warren (@pinsi1608) reported from Southampton, England@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia Oh and the customer service is pathetic
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandDoesnt help either that I cant view the service status on the website either @virginmedia
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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lee Radcliffe (@leeradcliffe73) reported from Southampton, EnglandI hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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sarah gilbert (@diamonddivabird) reported from Southampton, EnglandInternet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Stuart (@ffsStuart) reported from Southampton, England@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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Dave Swateridge (@DaveSwateridge) reported from Southampton, England@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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HeresSaintGemma (@HeresGemma) reported from Southampton, England@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia No issues in area, reboot no different
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Stuart (@ffsStuart) reported from Southampton, England@virginmedia pls fix internet i cannae watch southampton play man :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Fletcher (@SamFlet22470134) reported@virginmedia any danger on providing an internet service that doesn’t drop out every 20 minutes?
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Craig Taylor (@craigeboy1) reported@virginmedia Fine! I can’t get an answer when I phone, cant get an answer on Twitter, no one answers my email, no answer to my complaint form, I even told my sorry tale to the ‘satisfaction survey’...nothing!
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Pete (@pecooper92) reported@virginmedia Thanks but why would I ever come back to Virgin? You’re charging me £240 because you can’t service my new flat which isn’t even 500metres away. It’s not me want to leave, it’s you telling me I have to.
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Stephen Page (@Stephen92062916) reported@virginmedia after being a loyal customer. I think it is unfair that you want to charge me an exit fee for moving to a house that you cannot provide broadband to. I would have stayed if I could. @Ofcom
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Bmdoggies (@bmdoggies) reported@virginmedia my services are not working again, your telephone service loops you round and round without sorting the problem, the system ran tests telling me everything is working ok, but the system gives me an error code which tells me to ring Virgin Media. #circularreference
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angel (@AngeIIAT) reportedthanks also @virginmedia for the terrible internet.
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Ryan Broad (@RyanBroad23) reported@virginmedia your speeds are so inconsistent it’s a joke! You boast about 500 mbps speed, you never achieve it, and My ping is around the 20ms on my mobile phone! Horrendous!
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Barrie Foster (@bazzafoster) reported@virginmedia I’d be grateful if you could provide an escalation point and relevant number to whomever regulates Virgin Media Broadband. I can’t call and hold on for over an hour again with no response. It seems Virgin are using Covid as an excuse to provide a poor service
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Simon McGibbon (@mcgibbon85) reported@virginmedia outage in NE31 area? Had very slow speeds past 2 days which isn’t ideal when working from home. Your helpline has been inconsistent in its advice to say the least
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Sarah-Jane Felicity (@SarahJaneDyke) reported@virginmedia Hi. Not til Saturday - but really need connection tomorrow. If there is any way of speeding the service - I’d be so grateful.