Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 2 minutes ago from Romsey, England

  @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 4 minutes ago from Romsey, England

  @virginmedia Virgin are compensating me £5.25 a day. That’s £787. Two years of free service because they couldn’t organise a piss up in a brewery

• 
  Shannen AE (@sae_dew) reported 5 minutes ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

• 
  Jack Deyes (@Jack_Deyes) reported 10 minutes ago from Southampton, England

  @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 16 minutes ago from Romsey, England

  @virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 17 minutes ago from Romsey, England

  @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

• 
  colin grinnell (@colingrinnell) reported 20 minutes ago from Southampton, England

  @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

• 
  Steve (@SteveWasteney) reported 20 minutes ago from Netley, England

  @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

• 
  Panda 🐼 (@PandaKingPinder) reported 23 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 23 minutes ago from Southampton, England

  @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

• 
  Mark Cook (@Macsaint99) reported 26 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  chris (@crumblechris) reported 31 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 36 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 38 minutes ago from West End, England

  @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

• 
  LoUlOu (@Lou_LouFML) reported 42 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 45 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Pauline Richards (@PaulineR59) reported 51 minutes ago from Southampton, England

  @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

• 
  chris (@crumblechris) reported 54 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 59 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 60 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cherta (@cheetachops) reported 10 minutes ago

  @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 11 minutes ago

  @virginmedia down yet again what a ******* joke #virginmedia

• 
  Frankie Smith (@frankiesmith74) reported 11 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  @andycrfc.bsky.social (@AndyRFCCharman) reported 11 minutes ago

  Just spent best part of day trying to sort out issues with @British_Airways & @virginmedia Both seem to be competing for ‘Worst Customer Service’ award although BA winning because I’m at least speaking more or less real time with a human at VM, albeit making little progress!

• 
  master P (@mastersdog) reported 19 minutes ago

  @CheekyVic @virginmedia They r all the same. Was with Sky for 25 years now with Virgin. Not the best customer support

• 
  Alexander McCloy (@alexalexfyi) reported 21 minutes ago

  @Ofcom @virginmedia tactics still awful when trying to leave - harassing with calls that are irrelevant and could be emailed. Agents saying ‘no’ to requests to raise complaints and spoken to in appalling manor.

• 
  Kelly Kilner (@KellyKilner) reported 23 minutes ago

  @virginmedia that awful time again when I’m trying to speak to someone and get cut off. Twice …why is your service so appalling???

• 
  Torexeon (@Torexeon) reported 23 minutes ago

  @wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.

• 
  dEBT shredder (@andybearz) reported 25 minutes ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  birdhouse (@birdhousedisk) reported 26 minutes ago

  @virginmedia sent Dm about Netflix activation link not working