Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/27/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia Internet is down and your website isn't working

  • Lynne_Murray007 Lynne Murray (@Lynne_Murray007) reported from Hill Head, England

    @virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!

  • planetf1 Nigel Jones (@planetf1) reported from Eastleigh, England

    @sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.

  • kwxmxna 𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊 (@kwxmxna) reported from Southampton, England

    So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    "this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginhelp @Virgin @virginmedia Not heard from anybody from Virgin. Bad

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.

  • GemFitzsimmons Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England

    @virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother

  • mummyhulk Lucy (@mummyhulk) reported from Southampton, England

    @virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for £78!Your Virgin shops are closing so can’t talk to them

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at £30 pm. Then received call from Virgin....

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia(4) COMPLAINT I have been offered no apology and I won’t name the guy who called me.I have cancelled my £30 tv offer so I’m left with no TV and broadband and have to start again searching. This is really bad business.This guy said I could have my original pkg for £33.

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.

  • Bermudgirl Marilyn McCubbin (@Bermudgirl) reported from Netley, England

    @virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for £33 pm. I accepted with a thank you. Two days later I receive new contract. It’s not my original package. Maxit removed and Mixit Tv put in place. No HD..

  • planetf1 Nigel Jones (@planetf1) reported from Eastleigh, England

    @antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ravi_mal Ravi Mal (@ravi_mal) reported

    @virginmedia ZP, you've misunderstood. Please see original tweet. My Recordings and Watchlist are two different things. Tivo previously showed catch-up episodes in the SAME list as my series link. Why not now? Visiting two locations for the same series is bad design. DB was on the right path.

  • pholmes38 PCH (@pholmes38) reported

    @virginmedia Surely I can't be relying on customers to fix a Virgin proprietary app. And if Virgin technical staff are on there, why can't they just look into resolving it based on the information on the faults I have posted above? Why should I have to duplicate the information?

  • dannyh197 Danny O'brien (@dannyh197) reported

    @virginmedia is there an outage in the Romford area haven’t had WiFi for over 2 hours

  • Andrew70265613 Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported

    @virginmedia I JUST WANT TO SPEAK TO A HUMAN BEING ON A PHONE. I HAVE BEEN A CUSTOMER FOR 3 YEARS NOW. I SIMPLY WANT A HUMAN BEING. TO CALL ME. IS THAT SO DIFFICULT? @virginmedia

  • DavidBramwell2 David Bramwell (@DavidBramwell2) reported

    @virginmedia It’s not about payment she as used her minutes up so she can no longer ring out. Wich at this minute she really needs to. She as rang to try get more minutes .but you not sort it as she doesn’t no her password but no one is willing to help her your end

  • dehonysus Dehonysus (@dehonysus) reported

    What’s wrong with @virginmedia and why are they saying there isn’t a problem!?

  • NoodlesBrad Brad (@NoodlesBrad) reported

    @virginmedia Problem is known,this is the second day with no broadband,service page said 7.00pm last night,now saying Tuesday 22.00

  • EmmaStebbing Emma Stebbing (@EmmaStebbing) reported

    @virginmedia just set up TV but can't find anywhere what our pin is? Can't change as I need the pin set up by the looks of it? Any help please?

  • davemckane Dave McKane (@davemckane) reported

    @VirginMediaIE @virginmedia Hi Monica! Blanchardstown Village. My colleague is attempting to connect with customer support on the telephone. The white light was still flashing when we came in this morning.

  • darq0nplays darq0n (@darq0nplays) reported

    @virginmedia come on guys. Internet is down, Ealing, London. I need to work 😟