Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 4 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 6 minutes ago from Locks Heath, England

  @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

• 
  Craig (@Danzy92) reported 8 minutes ago from Southampton, England

  @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 15 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 16 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  Steve Forbes (@ForbesyPresents) reported 16 minutes ago from Southampton, England

  @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

• 
  Clare Old (@enkeli85) reported 20 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Sarah-Jane Finch (@formula1girl) reported 23 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  lee Radcliffe (@leeradcliffe73) reported 31 minutes ago from Southampton, England

  @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

• 
  Panda 🐼 (@PandaKingPinder) reported 32 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Craig (@Danzy92) reported 33 minutes ago from Southampton, England

  @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

• 
  Tom Smith (@tom_smith6) reported 37 minutes ago from Southampton, England

  @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

• 
  Mike Thornton (@Mike4Eastleigh) reported 41 minutes ago from Fair Oak, England

  @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

• 
  lee Radcliffe (@leeradcliffe73) reported 44 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  Simon Newby (@simonnewby) reported 47 minutes ago from Southampton, England

  @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

• 
  Jo (@JoannecolesJo) reported 47 minutes ago from Eastleigh, England

  Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

• 
  Andy Mooney (@andy_moo) reported 54 minutes ago from Locks Heath, England

  @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

• 
  Graham Scambler pics (@_GSPhotography) reported 58 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 58 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Trevor Webb (@WebbTowers) reported 59 minutes ago from Hedge End, England

  Hi Is there a problem in the SO30 area? @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith A Pearson (@keithapearson) reported 9 minutes ago

  @gblondon1 @skytv @virginmedia Sorry, mate, but Virgin Media has the worst customer service I've experienced in my 54 years on this planet. They've got over 100,000 reviews on Trustpilot with an average rating of 1.5/5. That should tell you all you need to know. I cannot wait for my contract to end.

• 
  Charmaine Rome (@eightieschick72) reported 15 minutes ago

  @virginmedia Sorted out. But it would have been nice if your customer service had checked outages first before spending an hour taking me through things that clearly wouldn’t have worked because an engineer had chopped through a live “in the area” and the whole area was down!

• 
  Jambo (@The_real_Jambo_) reported 15 minutes ago

  @O2 @davehpayne O2 have went downhill since merging with virgin media, been a loyal customer of 02 for over 20 years but considering leaving when my contract is up.

• 
  Takezo Shinobi (@Tiger_Tear) reported 16 minutes ago

  @MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.

• 
  Charmaine Rome (@eightieschick72) reported 17 minutes ago

  @virginmedia @epwhamilton @virginmedia Same issue here. Took 1 hour on the phone to Virgin to be told there’s an outage. No comment about it on your website. And no idea when it’s being fixed. Moved from BT 3 weeks ago for more reliable internet. Not impressed at all.

• 
  Edward Hamilton (@epwhamilton) reported 18 minutes ago

  @AniaSowinski @virginmedia @djraw123 Yes, I've got that... Even though sorry have told me explicitly that there's an issue in the wider area

• 
  Davie G 🇬🇧 (@fredbeare) reported 18 minutes ago

  Why is such a pain to contact @virginmedia to become a new customer, and even when you do the sales team don’t listen. Will just stick with BT not because they’re good, just because Virgin don’t listen

• 
  2WB (@2WB10) reported 20 minutes ago

  @gblondon1 @skytv @virginmedia You’ll come to regret it. They’re great when joining and setting up but if you have a problem be prepared for a lot of frustration and time wasting. They’re absolutely horrendous for customer service. I was lied to, transfered to dead lines, put on hold without coming back etc.

• 
  CG (@griffonline) reported 20 minutes ago

  @gblondon1 @skytv @virginmedia That was to keep SkyQ. Virgin only had their streaming service with no record.

• 
  LP (@____LP____) reported 21 minutes ago

  Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.