Virgin Media outages and service status in Romsey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received May 29, 7:36 PM GMT+1.
- TV (44%)
- Wi-fi (28%)
- Internet (22%)
- Total Blackout (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 4 days ago |
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Southampton
|
TV | 4 days ago |
|
Southampton
|
Internet | 6 days ago |
|
Southampton
|
Wi-fi | 6 days ago |
|
Southampton
|
TV | 7 days ago |
|
Southampton
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
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Clare Old (@enkeli85) reported from Southampton, EnglandWoke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandYou know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
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Steve Forbes (@ForbesyPresents) reported from Southampton, England@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.
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Jo (@JoannecolesJo) reported from Marchwood, England@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?
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mark wilson (@obcans) reported from Southampton, England@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?
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LoUlOu (@Lou_LouFML) reported from Southampton, EnglandCheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Panda 🐼 (@PandaKingPinder) reported from Romsey, England@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.
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Tom Weise (@tw17_09) reported from Locks Heath, England@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke
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Stephen groom (@edinnature) reported from Southampton, England@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@cleggy1966) reported@virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.
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♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported@footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.
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Joshua Oliver (@ashlet87) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV40 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet
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David Rye 🚜 (@DavidRye3) reported@OliverGMcManus @virginmedia I'd never put up with that treatment
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TB (@Peerabeee) reported@virginmedia I am paying for a service you cannot deliver. Multiple failed engineer visits (Dec 24, Jan 22) & internet is still broken. Now you demand an illegal cancellation fee? Formal complaint raised: C-010626172 (Yeliz Guven Bilgin). @Ofcom #VirginMedia #Ofcom #Broadband
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O2 (@O2) reported@Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.
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Alissa (@Alissa_SarahLou) reported@virginmedia When are you going to issue a formal statement on the nationwide wifi outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement
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Clare Mackenzie (@SillymumClare) reported@markrmifsud @virginmedia Please provide details of the actual issue @virginmedia as it is clearly serious. Estimated fix in my area is now June 1st. That would be 5 days without broadband. Please don't reply from a script. Honesty and accountability are required for disruption on this level. Thank you.
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Steve Hilditch (@SteveHilditch) reportedWell done virginmedia. ‘Intermittent signal in your area’ during the penalty shoot out of the champions league final. Missed most of it. Not impressed.