Virgin Media outages and service status in Romsey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 4 outage signals in the last 24 hours around Romsey, including 4 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 12:36 PM GMT+1.
- TV (36%)
- Internet (27%)
- Wi-fi (27%)
- Total Blackout (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 hours ago |
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TV | 2 hours ago |
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Internet | 2 hours ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandYou know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Simon Newby (@simonnewby) reported from Southampton, England@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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Clare Old (@enkeli85) reported from Southampton, EnglandDisconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandYeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).
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james (@james_mccoll) reported from Netley, England@virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.
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james (@james_mccoll) reported from Netley, England@virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times
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chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Tom Smith (@tom_smith6) reported from Southampton, England@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England@virginmedia I'll try to sign in with a different email address.
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clarabella (@jarod4400) reported from Southampton, England@virginmedia Funny how you don’t boast about your crap customer service.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful
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Pauline Richards (@PaulineR59) reported from Southampton, England@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, Englandso glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Dav Thomas (@Dav_Th0mas) reported from Southampton, England@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Common (@JaneCommon) reported@virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!
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El Mo Bullseye (@ElmoBz77) reported@virginmedia I called up to check service but it says my account number and phone number don’t exist??
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Patch_designs65🟦 (@patchthevan) reported@virginmedia Does not help when you have disabled people needing TV on
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Hazel (@halobabeee) reported@virginmedia Can a loss of service be registered on my behalf please.
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john5691 (@JohnMac22756388) reported@virginmedia would you care to let your customers know why there/your tv service is down. Is it to much to ask for something posted on here, do you even care? Shocking customer service again
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Gem (@Gemnffc) reported@virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴
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Delightful dee (@DebbsS13) reported@virginmedia So my virgin is down so what i done was just switch over to my stv player no problem im still watching #thismorning tv programme and I got a great deal on #virgin a saving of £42 and everything is the same as before except they gave us netflix to stay with them yeah so cool 😎
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jay (@jpsals) reported@JoshCF_ @virginmedia has done the exact same to me I’ve been with them 10 years and they now want double what a new customer would pay - contract now cancelled
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Simon N (@simonandrebecca) reported@virginmedia I have no broadband or landline service either - is this part of a wider issue?
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Freddie Lumby (@FreddieLumby) reported@virginmedia @Da8blue How long will this issue persist for? It is a disgrace.