Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/10/2026 16:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package

  • draloksharma74 Alok Sharma (@draloksharma74) reported from Southampton, England

    @virginmedia help no broadband and been holding for 14 minutes

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia That doesn't help. The internet is working fine. It's the TV

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia No issues in area, reboot no different

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia Nothing on the service status page. Doesn't show the issue

  • DIZZYDJC Dan Conway (@DIZZYDJC) reported from West End, England

    Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company

  • dinkyprincessa Dinky Princess (@dinkyprincessa) reported from Southampton, England

    @virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.

  • JFeathjav James Featherstone (@JFeathjav) reported from Southampton, England

    I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia why is your WiFi so poor.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia is there a issue with virgin media as cant get access on the app

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay

  • guymaxwell Guy Maxwell (@guymaxwell) reported from Southampton, England

    @virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky

  • dannyashman_sfc Danny Ashman (@dannyashman_sfc) reported from Southampton, England

    @virginmedia your WiFi is crap wtf is going on why’s it not working.

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanGreen44 Sean Green (@SeanGreen44) reported

    @virginmedia Your automated system is awful… call that number and it runs tests and says nothing wrong… go check the website… which then runs tests and says call us. Just going round in circles… I’ve got 35 channels with broken picture/sound and a fair few of them I pay for on a package

  • nev0306 neville (@nev0306) reported

    @virginmedia @authorofbree I'm having the same problem I can make calls and send messages but unable to receive them obviously a problem somewhere

  • authorofbree Hazel Allan (@authorofbree) reported

    @virginmedia Thanks. I'm confused as to why I can make calls and send texts though. Would that not be affected by tech issues too?

  • Sarah29tmo Sarah Thompson (@Sarah29tmo) reported

    @virginmedia Good evening. Hopefully you can see the replies in this tweet. My son who is working from home has tried logging the times the wifi went down and gave up. It appears to reset about every 30 mins and so wifi is down for a few minutes then back.

  • Eleanor_Fletch Eleanor Fletcher (@Eleanor_Fletch) reported

    @virginmedia I called your customer service to check this would be done and I would have broadband for 15th. They weren’t able to give me a date for the remedial work to be done, and I am concerned as my current provider is terminating on 15th and I work from home.

  • AnAmountOfBacon ABitOfBacon (@AnAmountOfBacon) reported

    @FBoyGaming @MrProWestie They aren't the only network. Virgin media have their own as do hyperopic and a believe a few others. I only mentioned OR because of the BT router and lots of people don't know they have the "checker".

  • cleaversp S Cleaver (@cleaversp) reported

    @virginmedia please can someone contact me to fix my WiFi. I have been communicating with you on WhatsApp since 6.02am Sunday until 19.54pm tonight. I am a patience man but slowly running out of patience

  • ItszXReCoiiLz Brandon Moriarty (@ItszXReCoiiLz) reported

    @virginmedia twice the internet has lot connection today what a joke this internet is a brick has better chance of connecting to the internet then this load of ****

  • jordanfisher_95 Jordan Fisher (@jordanfisher_95) reported

    Whats the point in spending 2 and half grand on a pc to have internet that doesnt work, why did i think @virginmedia would be able to give me the 600mbs the advertised 😴 get 15 majority of the time

  • tantePip Corine Kuijpers (@tantePip) reported

    @virginmedia No, they said "engineers were working on it", but I had to keep repeating myself. The customer service people were incredibly unprofessional and didn't listen. At first it was going to be an hour. And now "up to 24", which is stupid. (I live in the NP44 area, btw)