Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Allistone
(@SimonAllistone) reported
@virginmedia Really hate to do this on Twitter, but I'm not happy with the customer service from Virgin. I've had an intermittent fault with broadband (not WiFi) connectivity, but having spoken to 150 they've told me they can't help unless I call when the problem's happening
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Lucy Clark
(@lucy_clark70) reported
@virginmedia Thank you for this. Your service status page isn't working for some reason...Can you confirm if there is a fault in my area - that would easier as I'm trying to work (using my personal hotspot)!
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Nettlebrew
(@Nettlebrew1) reported
@virginmedia It's just started working again. Seemed to be very slow at downloading the messages though. I was getting a message that the server had rejected my password and then I'd get a message that the server had disconnected.
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Naomi de Peeved
(@naomi_de_peeved) reported
@virginmedia @TheO2 @virginmedia I cancelled my contract with you and you keep billing me, threatening me with bailiffs. Your customer services say I will continue to be billed until they take 30 DAYS to check the call records. How is this conscionable?!
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Amy Heppingstall
(@AmyHeppi) reported
@virginmedia What for 21 days? I have an intermittent fault but surely after 7 days of monitoring this you should send someone out? You have left me for 3 weeks, terrible customer service I am now complaining to the ombudsman and looking to change wifi providers and end my contract with you
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ً
(@ClaraRoseHearts) reported
@hhhhhggggjkkn1 @virginmedia They’ve been trying to fix this since 4am this morning :(
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christopher clack
(@BustopInPeckham) reported
@virginmedia is Virgin Media mail server down. No email?
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Nettlebrew
(@Nettlebrew1) reported
@virginmedia @pwvoiceovers I have the same problem. Service Status Page gives - Sorry, we can’t run a test on your services right now.
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😶
(@thenextstopis_) reported
@virginmedia 3 phone calls down and no-one knows who I can speak to. I’ve never ever known service like it, can’t call it customer service because there hasn’t been an ounce of any.
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Naomi de Peeved
(@naomi_de_peeved) reported
@virginmedia @ODEONCinemas @virginmedia I cancelled my contract with you and you keep billing me, threatening me with bailiffs. Your customer services say I will continue to be billed until they take 30 DAYS to check the call records. How is this conscionable?!