Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Winchester |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Zeno Oxford
(@a1zeno) reported
from
Romsey, England
@virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!
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nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@nhojpatrick) reported
so now it’s an estimated 25 hr outage for everyone in burgess hill @virginmedia will another 6hrs get added when the new current estimated fix get reached???
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Paul Nokes
(@Nokesy73) reported
@virginmedia Burgess Hill, service fix, nah pushed to 16.00 wtf pull your finger out. Its a pandemic people rely on this service.
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Tony Woodley
(@zimoza90) reported
Erm @virginmedia...... with 5mins to go to the 10am deadline, you've moved the expected fix time in #burgesshill to 4pm!? Please get this sorted ASAP as we have #Christmas family video calls. #customerservice
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Balwinder
(@bsinghvtd) reported
@virginmedia Base isn’t hot to touch or warm at all. It’s been red since the whole area went down.
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Tricia mcgrath gray
(@pm1972) reported
@virginmedia Yes we even had an engineer here last week on the 11th who put a amp thing on the back to boost it but it made it worst said he would report it back and see about getting the flat rewired as its old cable to see if that would help but have heard nothing since
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nads2
(@Nads2Nkd) reported
@virginmedia still no internet in Burgess Hill despite a text message this morning saying problem fixed. Spoke to your help desk who refused to acknowledge it was a network issue. Sort it out I’m a key worker and can’t work from home if no internet
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Sue
(@norwichbirdie) reported
@virginmedia After 3 months of problems with my VM Internet, I've given up trying to get help and have arranged for an alternative supplier. Considering I've had intermittent WiFi since September, could you please arrange for a refund? It hardly seems fair to pay £55 pm for such poor service!
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Rdm Property Care (Rory mccallion )
(@RdmProperty) reported
@virginmedia anychance you could let me know,how to get help , your help line cant seem to help or book a engineer, the apps rubbish and so is online help
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Record Cup Winners
(@AFCGoonerPaul) reported
And now @virginmedia the ETA for fix for RH15 has been pushed to 16:00. Can you please tell us why ?
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Sam Crofts
(@SamDCFC) reported
@virginmedia Still no service even though your website now says there are no problems in the area.... same for everyone in this area. Tried rebooting still nothing!