Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	10 hours ago
Southampton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 1 minute ago from Southampton, England

  Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

• 
  Shannen AE (@sae_dew) reported 3 minutes ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

• 
  Ms S (@Shazer1980) reported 5 minutes ago from Southampton, England

  @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

• 
  Tom Weise (@tw17_09) reported 7 minutes ago from Locks Heath, England

  @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

• 
  Mark Cook (@Macsaint99) reported 8 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 11 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  Sarah-Jane Finch (@formula1girl) reported 13 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Clare Old (@enkeli85) reported 19 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 26 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Ben Goodwin (@bengood82788338) reported 27 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Jack Deyes (@Jack_Deyes) reported 28 minutes ago from Southampton, England

  @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

• 
  Sarah-Jane Finch (@formula1girl) reported 29 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Steve (@SteveWasteney) reported 32 minutes ago from Netley, England

  @virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!

• 
  lee Radcliffe (@leeradcliffe73) reported 38 minutes ago from Southampton, England

  @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 40 minutes ago from Romsey, England

  @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

• 
  David Wright (@Mr_PaintPots) reported 40 minutes ago from Southampton, England

  @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 49 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 55 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Pauline Richards (@PaulineR59) reported 59 minutes ago from Southampton, England

  @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 59 minutes ago from Romsey, England

  @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AndyLFC❤️GFC (@andrewbeck36) reported 5 minutes ago

  @virginmedia Apparently there's no issues in my area 😔 broadband keeps dropping and disconnecting 🙈

• 
  pentor coley (@PentorC32526) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Free I.T. Stafford (@freeITstafford) reported 11 minutes ago

  @gblondon1 @skytv @virginmedia All well and good until you get actual problems and need customer service (and you will).

• 
  Rebecca Réva (@AvaniEbony666) reported 13 minutes ago

  @MartinSLewis is it really fair that with the below inadequate service and bills being messed about and not being able to se said WiFi properly should I really be paying the full @virginmedia bill even tho the problem hasn't been resolved??

• 
  Edward Hamilton (@epwhamilton) reported 17 minutes ago

  @virginmedia internet is down in the area for the 2nd day. Please acknowledge and fix asap

• 
  Edward Hamilton (@epwhamilton) reported 17 minutes ago

  @virginmedia You've also texted cancelling the engineer that I'd booked because it's a network issue, but again I have no information. Hence the frustration

• 
  JOKEREFC (@jokerefc) reported 19 minutes ago

  @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision

• 
  Moo (@jazzioooo) reported 20 minutes ago

  @virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!

• 
  JS (@SweeneyJoanne) reported 22 minutes ago

  @virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.

• 
  tonyl (@cardiffian64) reported 24 minutes ago

  @virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider