Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	7 days ago
Southampton	TV	8 days ago
Southampton	Internet	9 days ago
Southampton	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 45 seconds ago from Southampton, England

  @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

• 
  Panda 🐼 (@PandaKingPinder) reported 1 minute ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 1 minute ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Panda 🐼 (@PandaKingPinder) reported 6 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 8 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 13 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  chris (@crumblechris) reported 20 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Ryan Stanikk 📸 (@reyewon) reported 21 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  mark wilson (@obcans) reported 22 minutes ago from Southampton, England

  @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 30 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 30 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 39 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Stephen groom (@edinnature) reported 40 minutes ago from Southampton, England

  @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

• 
  Tom Weise (@tw17_09) reported 42 minutes ago from Locks Heath, England

  @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

• 
  Sarah-Jane Finch (@formula1girl) reported 43 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Steve (@SteveWasteney) reported 46 minutes ago from Netley, England

  @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

• 
  LoUlOu (@Lou_LouFML) reported 51 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  Paul Burville (@BurvillePaul) reported 56 minutes ago from Southampton, England

  @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

• 
  Mark Cook (@Macsaint99) reported 58 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  HeresSaintGemma (@HeresGemma) reported 60 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 2 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

• 
  C B (@Lulette5772) reported 2 minutes ago

  @virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor

• 
  Sunny Singh (@sunnysenguk) reported 2 minutes ago

  @virginmedia I’ve DM you 3 days ago.. and I havnt had a response.. amazing customer service from Virgin media.. you asked me to message and I hav..

• 
  💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported 5 minutes ago

  @virginmedia what is going on with your website I can’t login ?

• 
  Simon (@cleggy1966) reported 5 minutes ago

  @virginmedia Yes, and there is no issue showing

• 
  iBraderz (@iBraderz) reported 5 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  O2 (@O2) reported 7 minutes ago

  @arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.

• 
  Emma ✞ 🦌 (@emmawhufc42) reported 11 minutes ago

  I’m trying to cancel Netflix but now I have to call virgin media because it’s through them I’ll be back in six hours once I’m off the phone

• 
  Christian Schmeer (@cschmeer) reported 13 minutes ago

  @virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.

• 
  Mike (@ArrEssVeeTwin) reported 15 minutes ago

  @_Alfista @jen_moxon @virginmedia Genuinely never had an issue. BT twice ignored the ombudsman’s ruling when they ****** me over tho. In the end they paid me £80 to leave. The only way to renew with Virgin is to go to cancellations tho. And they’ll still **** it up