Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 10/19/2025 08:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • simonnewby Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

  • sae_dew Shannen AE (@sae_dew) reported from Hill Head, England

    @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

  • PandaKingPinder Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

  • edinnature Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson

  • Jack_Deyes Jack Deyes (@Jack_Deyes) reported from Southampton, England

    @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    @virginmedia I'll try to sign in with a different email address.

  • Lou_LouFML LoUlOu (@Lou_LouFML) reported from Southampton, England

    Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • PandaKingPinder Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

  • SteveWasteney Steve (@SteveWasteney) reported from Netley, England

    @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HelleyPaul Paul Helley (@HelleyPaul) reported

    @virginmedia sort yourselves out! No service again this morning in Torbay 😤

  • SharonMarie_x SharonMarie (@SharonMarie_x) reported

    @Joe_higham7 I'm not a sky customer and couldn't find it on virgin media so ended up downloading the app on my firestick. Was a nightmare finding out how to watch it

  • Annoyntmint Dr. Dredd Annoyntmint. Wind Up da fascists. (@Annoyntmint) reported

    @virginmedia your Internet sucks. Last 48 hours has been hell. You have a problem in Solihull?

  • HollowayCarl Carlos (@HollowayCarl) reported

    @virginmedia what’s going on with your customer service ? Shocking

  • Croonatheeighth Chris Croon Simpson (@Croonatheeighth) reported

    @virginmedia FYI, you appear to have an outage in the North Staffordshire area?

  • crazy_cremello ✨🇪🇺💗 (@crazy_cremello) reported

    Are we having more @virginmedia issues in Devon????

  • hustlerofpool Paul Hartland (@hustlerofpool) reported

    @virginmedia Just asking the same questions as been asked before, its a PC wired connection with gigabyte network card and cable, like I say as soon as other companies can supply me with decent broadband I am off anyway, not paying £46.50 for 100mb when it isn't and the amount

  • TacticalHotdog_ Sean Mullen (@TacticalHotdog_) reported

    @virginmedia Down again, what is going on here?

  • tjmidega Janet Midega (@tjmidega) reported

    @virginmedia complaints team I have a serious complaint regarding the way I am being billed. Charges I never agreed to. I am told that your complaints team member will call me. I am waiting. @MoneyTelegraph #virginmedia

  • tdl_1308 Tom (@tdl_1308) reported

    @virginmedia Down again today - getting quite common this, whats the issue have you over subscribed again??