Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 12/05/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • ffsStuart Stuart (@ffsStuart) reported from Southampton, England

    @virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite

  • pinsi1608 Paul Warren (@pinsi1608) reported from Southampton, England

    @virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬

  • diamonddivabird sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2

  • ffsStuart Stuart (@ffsStuart) reported from Southampton, England

    @virginmedia pls fix internet i cannae watch southampton play man :(

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia Oh and the customer service is pathetic

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Doesnt help either that I cant view the service status on the website either @virginmedia

  • Jovijaqs Jacqui Mullarney (@Jovijaqs) reported from Southampton, England

    @virginmedia please sort the signal out as missing the rugby

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itskyleflamson Kyle F (@itskyleflamson) reported

    I literally can’t even stay connected to Wi-Fi or Ethernet to download updates on my #Apple #devices with how **** and slow @vmbusinesshelp Virgin Media is being…for almost 4 DAYS!! 😠 it’s always the same excuses with this provider! Absolutely unreliable!

  • hassyafc Hassan Hassan (@hassyafc) reported

    @virginmedia Don't worry then wanted to discuss my account but not happy to discuss this openly. I dont know why you don't provide dm service. for privacy. Again seem like I hit brick wall with vm

  • yurmoth Mum (@yurmoth) reported

    @virginmedia Just as bad

  • SamRoge65454747 Sam Rogers (@SamRoge65454747) reported

    @virginmedia My issue here is 2 things, firstly the lack of communication, not once was I told about any of these further visits and I still haven't bene updated officially. I've had to waste my time reaching out to Virgin Media. Secondly, 16/08/2021! (4)

  • w7jules W7jules (@w7jules) reported

    @virginmedia Thanks. It says you are going to fix it by 19.50. So anyone working from home is out of action for the rest of the day? Does that sound like an acceptable level of service?

  • vkhokhrai Vin Khokhrai (@vkhokhrai) reported

    @virginmedia can you please get someone to fix my broadband? After numerous hours on the phone, number of weeks impacted i am no closer to getting my issue resolved. Then to top it off, @virginmedia trys to make out they have done a good job! #poorcustomerservice #whatajoke

  • kaffachino kat (@kaffachino) reported

    @virginmedia trying to cancel but having no joy? cant ring on virgin line because phone line isn’t clear. can’t ring on mobile cos I’m not paying to cancel. please cancel my contract now

  • nickblackburn82 Roadrunner (@nickblackburn82) reported

    @virginmedia Yes there are reported issues but to be eligible for compensation if it’s ongoing I have to report it but I can’t find where to do that and I can’t afford to spend an hour on hold waiting for someone to answer my call

  • SamRoge65454747 Sam Rogers (@SamRoge65454747) reported

    @virginmedia My issue here is 2 things, firstly the lack of communication, not once was I told about any of these further visits and I still haven't bene updated officially. I've had to waste my time reaching out to Virgin Media. Secondly, 16/08/2021!

  • hanwellknitter Miranda Jollie (@hanwellknitter) reported

    @christinaaar @virginmedia Is it down in w7 too? Tv & internet went off about 1/2 hr ago