Virgin Media Outage Report in Romsey, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Winchester |
TV | |
| Southampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
-
Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
-
bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
-
Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
-
Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
-
bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
-
HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
-
Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
-
sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
-
Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
-
Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
-
Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
-
Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
-
bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
The Pedagoth
(@pedagoth) reported
@virginmedia My internet has gone down again. Is this another National outage?
-
Magikos_IT
(@Magikos_IT) reported
@virginmedia @vmbusinesshelp Still having problems today. This looks like a routing issue to me across the core of the VM network. Pings and trace routes all fine until we hit the VM core. Tested from VM, BT and Zoom networks to verify.
-
xSILENTWOLFx92
(@xSILENTWOLFx92) reported
@virginmedia what is even going on with your Internet I've got the top Internet package and it keeps dropping the WiFi been like this for about a week now but I'm still expected to pay full bill for partial service
-
Kevin Loquacious 💙
(@talkstoooomuch) reported
@virginmedia My clinically vulnerable 76yr old Mum has lost her landline no after 45 yrs. This is the no her GP, specialists etc call her on. She had no warning. 3 calls in, you still haven't reconnected her to it. Her life is literally at risk. Why don't you care? Fix this.
-
ali hewitt
(@alihewitt01) reported
@virginmedia could you please please please sort out the broadband issues in the Nottingham area. Ours is cutting out every day for long periods. Very frustrating, especially when people are trying to work from home.
-
Katrina McMullen
(@DrKatMcMullen) reported
@virginmedia another day of intermittent or zero service. No area problem when I check, “restart hub”, told to book engineer, you then cancel engineer as yes there is an area issue. Rinse and repeat every day.
-
Steve
(@LGTechSteve) reported
@Izzywildheart @virginmedia @NatGeoUK Check HDMI cable then restart box, that doesn't sound like a network issue but more a box-TV issue 👍🏻
-
Paul
(@_LoneWolf_) reported
@virginmedia Connection seemed to have improved so I made the mistake of cancelling my Saturday appointment. Within 5 minutes the connection was down again then kept going up and down all night.
-
Riddim Ryder
(@Staceylee) reported
@virginmedia had A 30 day monitor in place, now that’s finished I haven’t even heard off you regarding my complaint been 30 days @Offcom no one has contacted me about resolution regarding poor internet service received!! Pointless calling call centre as their understanding is 0
-
James Harrison
(@JNH77) reported
@virginmedia ever since I “up” graded to a 360 box I’ve been having problems. No wifi and not TV this morning. Great. What is today’s problem affecting the service? I’m not paying you a penny until you fix my service