Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CBXTUK
(@CBXTUK) reported
@virginmedia broadband is down in de11. DownDetector says you're having issues. Do you have a timeline for a fix so I can decide whether to drive to work or not?
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Tom Thomas
(@quadzilla42) reported
@virginmedia The first phone call on Monday ended up with me on hold for approximately an hour and a half and then the wrong thing happening. Not great introduction for a new customer
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Sam Spencer
(@samboa589) reported
@virginmedia Residential, I'm a sole trader. Nevertheless my connection is back now, it was just that if it's maintenance some sort of prior notice should be in place. Understandably if it was technical issue I wouldn't of taken issue.
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Zoë💋
(@zoe_230196) reported
@virginmedia Cancelling my contract? Better still, providing me with a service that serves its purpose. Been paying your company whilst having to utilise my own mobile phone broadband and having to share my personal hotspot because Virgin Media is incompetent.
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Zoë💋
(@zoe_230196) reported
@virginmedia Cancelling my contract? Better still, providing me with a service that serves its purpose. Been paying your company whilst having to utilise my own mobile phone data and having to share my personal hotspot because Virgin Media is incompetent. Total shambles of a company.
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the bert
(@smartascarrots) reported
@virginmedia Today you come back with a rate reduction lower than the new package we've got from a competitor... Your tactics is a company I disgusting. You'll behaviour has been worse on the telephone. We are raising a complaint with the ombudsman. It should not take 10 days...
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Sharni Wilson シャーニ・ウィルソン
(@sharniw) reported
@virginmedia I would like to complain about incredibly poor customer service. I have now spoken to web chat THREE times, with still no result, and now they are threatening to charge me extra fees? It's beyond ridiculous.
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Ostara
(@bnuubean) reported
Holy **** lmfao, I called them to get something sorted and I'm not even joking, the automated call said "we see you're behind on payments so we can't help you. We've sent a link to your mobile to pay. Thanks for calling and goodbye." @virginmedia how is this acceptable???
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ANKARALI
(@LONDONXBOY) reported
@virginmedia 👋👋 good morning I just join 🎉🎊 amazing deal special thanks Manchester sales team Nichola ! She help me a lot .💪 M250 new package 📦 and no more drama no more disaster good bye useless 💀 👉@VodafoneUK
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PURGE
(@i1PURGE1i) reported
@virginmedia … when I called back I explained again and they left me on hold and I got disconnected. The third time I called back I asked to speak to a manager which I was denied but the lady took down all my details, my issues and promised a manager would call me back at 13:30 that day….