Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Wi-fi	3 days ago
Southampton	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Panda 🐼 (@PandaKingPinder) reported 7 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 7 minutes ago from Ampfield, England

  @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

• 
  Dmitri Old (@DmitriusOld) reported 9 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  mark wilson (@obcans) reported 13 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  Dav Thomas (@Dav_Th0mas) reported 15 minutes ago from Southampton, England

  @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

• 
  Sarah-Jane Finch (@formula1girl) reported 18 minutes ago from Southampton, England

  @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

• 
  lee Radcliffe (@leeradcliffe73) reported 23 minutes ago from Southampton, England

  @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 24 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Marls 🐝 (@Beaumont296) reported 27 minutes ago from Bursledon, England

  SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 28 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  Sarah-Jane Finch (@formula1girl) reported 31 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Trevor Webb (@WebbTowers) reported 33 minutes ago from Hedge End, England

  Hi Is there a problem in the SO30 area? @virginmedia

• 
  LoUlOu (@Lou_LouFML) reported 34 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 36 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Ms S (@Shazer1980) reported 37 minutes ago from Southampton, England

  @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

• 
  David Wright (@Mr_PaintPots) reported 45 minutes ago from Southampton, England

  @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

• 
  Tom Weise (@tw17_09) reported 46 minutes ago from Locks Heath, England

  @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

• 
  F.A.Jess (@FunkyChipster) reported 54 minutes ago from Southampton, England

  @virginmedia I'd like some help here

• 
  Ben Goodwin (@bengood82788338) reported 59 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 60 minutes ago from Southampton, England

  so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PAT WEBB (@nan2thou) reported 8 minutes ago

  Virgin Media are so stupid. They are taking my money but say that i dont have an account with them. Only been with them for 20 years.

• 
  andrea stevenson (@AngeStevenson) reported 9 minutes ago

  @virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?

• 
  CMDR Andy Fireblade Muza (@andymuza) reported 9 minutes ago

  @virginmedia why is it when a contract ends you remove all previous offers instead of automatically giving the loyal customer the best offer you can do? Also why don't you contact the customer about it instead of just increasing their price by a large amount. What a joke.

• 
  Andrew palmer (@palmer606) reported 10 minutes ago

  @virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv

• 
  kyle (@kyle_llooppyy) reported 10 minutes ago

  @virginmedia I can’t get through on the phone I need help!

• 
  CrankyGeek (@pepetideo) reported 11 minutes ago from Oxford, England

  You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

• 
  Aidan Costello (@aidan_codtello) reported 12 minutes ago

  @entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.

• 
  Fletch (@ItsMeFletch_) reported 12 minutes ago

  @virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕

• 
  PMAC (@BigPaul91) reported 12 minutes ago

  @virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldn’t see it … my entire 2026s relationship with Virgin/O2 has been a disaster

• 
  AML (@angetoon) reported 13 minutes ago

  @rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down 😳