Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/23/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.

  • TayCydney Taylor Morris (@TayCydney) reported from Southampton, England

    I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

  • JamieAaronBirch Jamie Birch (@JamieAaronBirch) reported from Hill Head, England

    @virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

  • Sonnmclean Sonya McLean (@Sonnmclean) reported from Eastleigh, England

    @virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.

  • lawrie774 Law (@lawrie774) reported from Southampton, England

    @virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working

  • James_F_UK James Franklin (@James_F_UK) reported from Southampton, England

    @virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.

  • DukeOfBelmsford Alan Tracey (@DukeOfBelmsford) reported from Totton and Eling, England

    @virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lokecat12 Deborah Pollard (@lokecat12) reported

    @virginmedia It’s not a bill issue it’s a products issue. I have been on your WhatsApp since 8am this morning and I am just getting nowhere going round and round in circles with your representative just not providing any resolution the just keep ignoring the issues

  • pompeynig nigel wilson (@pompeynig) reported

    @virginmedia Always willing to take your money but never very helpful when you have a problem with the equipment. absolutely bloody fuming😡😡

  • mstorey2015 Mark S 121115 🇮🇪🏁😷🇺🇦 (@mstorey2015) reported

    @virginmedia No it's down again

  • SundaeLolz ȿundªɛ 🏳️‍🌈 (@SundaeLolz) reported

    @virginmedia Same equipment. But not to worry. I've since spoken to someone else...repeated myself and come up with a bogus offer. So I'll be looking to terminate my contract and move to a provider that actually values its customers.

  • ProProdigy9 Chris 🎮 (@ProProdigy9) reported

    @virginmedia It says service is fine when i check status, but my connection will connect, then it'll loose connection and then reconnect. I checked outage this afternoon and it said it was down on my area. Are you still having issues? Sounds like you are.

  • kittywright128 Kitty Wright (@kittywright128) reported

    @virginmedia We've had no internet for hours today. Your website says there isn't a problem in Holmfirth, but I see online that lots of people are reporting that there is! What's going on?

  • j1971986b J1971986b (@j1971986b) reported

    @virginmedia Hi, I’ve ran the service checker a number of times now, and each time it recommends that I call a service engineer, which My wife did and we had an engineer booked for last Friday

  • katfpoole Kat Poole (@katfpoole) reported

    @virginmedia Hiya, the service page says there are no issues in my area but clearly there are. What can I do?

  • CateWhiteside Cate Whiteside (@CateWhiteside) reported

    @virginmedia They want to speak to Miss Whiteside and before confirming my name I ask who is calling and then the purpose of their call. They generally struggle and hang up at that point. I want to continue receiving emails or postal messages

  • NeilBriogaisean NDM MacLeod 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@NeilBriogaisean) reported

    Ironically, when trying to email @virginmedia with a complaint, the intermittent internet crashed again