Virgin Media outages and service status in Romsey, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (50%)
- Total Blackout (25%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Total Blackout | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Ryan Stanikk 📸 (@reyewon) reported from Southampton, EnglandWas incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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Craig (@Danzy92) reported from Southampton, England@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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Marls 🐝 (@Beaumont296) reported from Bursledon, England@virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke
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Jack Deyes (@Jack_Deyes) reported from Southampton, England@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandI'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported from Netley, England@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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Marls 🐝 (@Beaumont296) reported from Bursledon, England@virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!
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mark wilson (@obcans) reported from Southampton, England@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Mark Cook (@Macsaint99) reported from Southampton, England@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
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Sim Dendy (@SimDendy) reported from Romsey, EnglandApologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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pat (@wfc2000uk) reported@virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.
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Runningman (@frankieJnr66) reported@virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?
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Jack 🎗️🧡 (@cix_stormrage) reported@IainSankey @virginmedia Yes, that’s a standard line. It worth saying you want to leave. The you usually get through to someone who can help.
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@_hayleighhxo @virginmedia It's stupid ruined it last night cudnt watch cas vs hull let's see wt next games like thank god St's wakeys not on the red button hate to think what other two games are gonna be like useless
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alex jones (@alex___jones) reported@virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡
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Johnny Mac (@JohnMac19059272) reported@Smallworth_xx @virginmedia Is it possible to go back to a satellite dish as all these Internet based have problems with buffering. Gone all for years now.
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Colin Morty (@cmwba) reported@virginmedia red button not working again! What do we pay all this money for? #shockingservice
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oldman (@gyoldsingleman) reported@virginmedia How does this help when u want to watch on tv ????
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Kathy Miller (@KathyMi25429227) reported@virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom
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Ade Luxton (@adelux68) reported@virginmedia so how long have you been working to fix the red button problem?