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Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.

CityProblem TypeReport Time
Southampton Internet 4 days ago
Southampton Internet 5 days ago
Southampton Internet 6 days ago
Southampton TV 7 days ago
Southampton Internet 14 days ago
Southampton TV 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • Niiccckkkk
    nb (@Niiccckkkk) reported from Locks Heath, England

    @virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****

  • HeresGemma
    HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!

  • TimTheSurgeon
    Tim Underwood (@TimTheSurgeon) reported from Winchester, England

    Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

  • rikki32
    Грэм Рикман (@rikki32) reported from West End, England

    @virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!

  • catherinealysh
    Catherine (@catherinealysh) reported from Southampton, England

    And once again, @virginmedia is down :))))

  • Niiccckkkk
    nb (@Niiccckkkk) reported from Locks Heath, England

    @virginmedia you’re the worst ******* company out there

  • a1zeno
    Zeno Oxford (@a1zeno) reported from Romsey, England

    @virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response

  • catherinealysh
    Catherine (@catherinealysh) reported from Southampton, England

    @virginmedia £44.50 for internet that has been down multiple times within a week.

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • TayCydney
    Taylor Morris (@TayCydney) reported from Southampton, England

    I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

  • SpankyPantry
    Mark S (@SpankyPantry) reported from Eastleigh, England

    @virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

  • catherinealysh
    Catherine (@catherinealysh) reported from Southampton, England

    @virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating

  • catherinealysh
    Catherine (@catherinealysh) reported from Southampton, England

    @virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

  • catherinealysh
    Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again

  • catherinealysh
    Catherine🐧 (@catherinealysh) reported from Southampton, England

    Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.

  • keithtsmith
    Victor Meldrew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@keithtsmith) reported from Southampton, England

    @virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahjanetattoo
    Sarah and pebbles (@sarahjanetattoo) reported

    @virginmedia BEEN A CUSTOMER FOR 17 YRS, I THINK NEW CUSTOMERS GET TREATED BETTER. TIME TO LEAVE FOR A BETTER COMPANY. BYE BYE

  • oldmanfoxy
    Ali Williams (@oldmanfoxy) reported

    @virginmedia No landline all weekend and still waiting for an engineer who should have been here by 12. No update nothing. Time to move companies I think with such poor customer service

  • celestialsoul5
    Celeste Berteau (@celestialsoul5) reported

    @VMSolutions_ @virginmedia @VirginMediaCorp someone is calling my (virgin media) landline trying to convince me that there are problems with my internet. Clearly a scam - they’ve called twice today. Wanted to alert you!

  • allycardmaker
    Alison Wilson (@allycardmaker) reported from Leicestershire, England

    @virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many

  • truthcarver
    Ceri (@truthcarver) reported

    @marcos_PR23 @virginmedia @Cybersupport010 thanks so much, but where is the Virgin Media team?? This is deplorable customer service!

  • PATVOne1
    P.A.T.V. Scunthorpe (@PATVOne1) reported

    @chell8 @virginmedia The issues are still ongoing. For it to have gone on this long, major damage must have happened to all the systems at Red Bee, which may require new parts, which are either unavailable or hard to get hold of at the moment.

  • clairer50365238
    claire richardson (@clairer50365238) reported

    @virginmedia Home mover! Can you explain why when moving address I am being charged because you don’t supply virgin to my new address? I don’t want to cancel it’s not my fault you don’t supply my new address. Yet you expect me to pay the rest on my contract for nothing!

  • crrrrraig
    Craig McLachlan (@crrrrraig) reported

    @virginmedia Please help! I never got a SIM card through the post when I ordered Oomf bundle 4 weeks ago and there is no way to speak to a real person about this as it's always asking me to log into virgin mobile, which I can't do!

  • WillTaak
    Will MUFC (@WillTaak) reported

    @virginmedia your broadband is gone down again today and you’ve got work planned for the 6th which will also cause mayhem. What is going on?

  • AMEB62
    AME (@AMEB62) reported from St Helens, England

    @virginmedia complaint about customer service and nuisance calls being received with no one on the line. Told I had been emailed to follow up complaint but no emails received. Appalling customer service #poorservice