Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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LoUlOu
(@Lou_LouFML) reported
from
Southampton, England
Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Stephen groom
(@edinnature) reported
from
Southampton, England
@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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colin grinnell
(@colingrinnell) reported
from
Southampton, England
@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Sarah-Jane Felicity
(@SarahJaneDyke) reported
from
Eastleigh, England
@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson
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Trevor Webb
(@WebbTowers) reported
from
Hedge End, England
Hi Is there a problem in the SO30 area? @virginmedia
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Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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x_mass
(@x_mass) reported
@virginmedia Yes, it was simply sign this new contract for 2 years for us to upgrade you when I previously had a contract for multiple years during which you upgraded the service & up the price What I really want is FTTH but I keep being told how FTTC is fine for me even its running on 50
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Angela Maher
(@AngelaMaher) reported
@virginmedia can you plse tell me when broadband will be back up in Oxford? Your webpage for status checking not working (assume due to amount of traffic) and had no broadband all day
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia well done, after over 10 years with you, Virgin Media have sunk to the their lowest level of service and support ever. Roll on November and the end of my contract. Appalling, ignorant, clueless, almost as bad as BT.
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abbeybhatty
(@AbbeyBhatty) reported
I am very fed up as I am having to resolve issues within Virgin Media Business and have lost a number of working days I could have been committing to running my business. If I am not compensated or my bills discounted then will start looking elsewhere for a headache-free service
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Sarah🔸🇪🇺
(@Sarah_ElizaM) reported
@virginmedia And the service status checker isn’t working be it for broadband or mobile.
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Basquildol 💙
(@basquildol) reported
@virginmedia hi we are having problems setting up a new 360mini box,error message code CS1011. Can’t get onto your web site or live chat for help, can you assist? Are you having network issues? Thanks
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x_mass
(@x_mass) reported
@virginmedia Hi John its "End Of Life"! I have had a contract thats been running since before Virgin, before NTL and before the company before that. I was explaining to your network ops how Docsis 3 worked when it was first announced. I have been with you guys for nearly quarter of a century
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Jay Ward
(@Jward35) reported
@NickHancox_ @virginmedia Have you tried calling the call centre and choosing the option to leave the service? I did that and ended up getting someone very helpful and now have a technician due to arrive today.
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𝓱𝔀
(@xxhw97) reported
My virgin media is a fkn joke !!!! Been a customer for all of 3 weeks and I'm already scunnered. @virginmedia
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Angela Maher
(@AngelaMaher) reported
@virginmedia I know there's an outage (although wasn't told in advance) - was supposed to be back on at 3pm today but it's not. I'm getting fed up as I've not been able to work all day