Virgin Media Outage Report in Romsey, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BeckyMN
(@BexNightingale) reported
@virginmedia So frustrating. Been with you 6 months now. Called customer service they said they sorted the problem and they havent. still cannot sign into any online media despite resetting the password several times. Internet is shocking as well as customer service.
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Ben Mason
(@BenMason232) reported
@virginmedia @virginmedia Don't give me the small print T&Cs nonsense. Just explain to me why you feel it's acceptable to charge me £250 because YOU CANNOT PROVIDE ME YOUR SERVICE. If I was trying to cancel, fair enough. But I'm not. U don't offer the service where I'm moving.
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Oliver Minett
(@MinettOliver) reported
@virginmedia @virginmedia I've had a look and a lot of people have reported similar issues. Please can ours now just be rectified and us compensated, or I will be forced to terminate the contact early.
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SMITHYLFC
(@PeterSm44241493) reported
@ethers1967 @virginmedia My partner's email has been lost too she's been on the phone hours yesterday an today no help at all, her emails are for work too so she is desperate to try get it sorted asap, @virginmedia awful customer service
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Lady Dave
(@LadyDaveO) reported
@virginmedia 40 mins on the phone to find out I can either stay with rubbish #VirginMedia, and not get the service for which I pay or I can pay £240 to end my contract. #VirginMedia is rubbish
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Sy
(@Sy09856152) reported
@virginmedia Hi. Could someone get in touch please. I'm having issues logging in to my virgin media account despite the fact that I know for 100% certain that the account name and password are correct. Thanks
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Lady Dave
(@LadyDaveO) reported
@virginmedia Apparently the compensation is only applied with a total loss of service whereas mine is intermittent, turning on and off every few seconds. So while unusable for me, it provides #VirginMedia a great loop hole
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Phil Worrell #Re365 Regarding365.com
(@Worrelpa) reported
@sebmatthews @virginmedia @SkySports Always had trouble cancelling services in the UK. Unless you give them 6 months notice and chase weekly. Not to say we haven't had our issues here too.
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Dudley
(@dj_pennell) reported
@virginmedia No. It’s useless. Our whole street is down, and we have all been reporting and phoning. Your website bears no resemblance to our scenario which includes not being able to work from home.
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jules66
(@juleslenon) reported
@virginmedia Yes we know that it is not showing any problems in the area - we have had those phone conversations over the last 3 days. However there are problems as all houses supplied by virgin do not have broadband. You need to send out engineers today!!!