Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsay
(@Lyndsay35412912) reported
@virginmedia Here to help? Absolute joke. Is that achieved by closing down complaints without resolving them or getting in touch with customers??? 4 complaints raised about Cust service in the last week and all shut down without resolution or contacting me #ofcom #martinlewis here we come!!!
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Kenneth
(@Kenneth94136130) reported
@virginmedia Haha- only the complaints form doesn’t work. Must be a special internet outage effecting one form
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philip brett
(@pbrett7) reported
@virginmedia why are you impossible to contact, your customer service is absolutely atrocious, I would like to speak to a human being ASAP, your state of the art customer service online is utter crap, just let me speak to someone !
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snazzyzazzi
(@snazzyzazzi) reported
@virginmedia If you follows the channels of your complaints procedure and no one bothers to get in touch how are you meant to resolve the problem / complaint your have ?
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TakeAim Ltd
(@TakeAimCoach) reported
@virginmedia I followed the link provided and it takes me to a image of our conversation. I log on using Twitter details but then there’s no further actions available. The service is not user friendly off a phone.
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James Ⓜ️
(@everton_toffee1) reported
Got a letter off a Rachel Barrass customer service director at virginmedia saying contracts up in February an on the back the is 2 deals, 1 is basically what your paying now an one is a lot cheaper, an when you ring up they say can’t offer you the cheaper deal, @virginmedia ?
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Neil MacKichan
(@NMackichan) reported
@virginmedia just spent 1hr 25 minutes on the phone trying to cancel my contract and then got cut off. Losing the will to live. How do I do this easily. There is nothing on your website???
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Ian Johnson
(@ianjohnson1965) reported
@virginmedia @jon_weir They’re stalling everybody on endless issues, I think they’ve got some real issues and they’re not being up front with us customers. Can’t phone them and the help app not working properly either. I feel your pain 😡
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Kirsten Hawley
(@KirstenHawley1) reported
@Natalie86xxx @angela_royle @virginmedia I completely agree, I am being charged more and I can't get hold of anyone to speak about it or cancel. 🙄
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Culusow🇸🇴🐪
(@Sugisomali) reported
Virgin media bringing unnecessary stress to my life, since 11am no Wifi u know. @virginmedia why are you so ****?? I’ve had enough of your incompetence.