Virgin Media Outage Report in Romsey, Hampshire, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.

City	Problem Type	Report Time
Southampton	Internet	22 hours ago
Southampton	Internet	6 days ago
Southampton	Internet	7 days ago
Southampton	Internet	7 days ago
Southampton	TV	9 days ago
Southampton	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  HeresSaintGemma (@HeresGemma) reported 3 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  SM (@southnorthener) reported 7 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 8 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 9 minutes ago from Southampton, England

  @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

• 
  chris (@crumblechris) reported 19 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 20 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Andy Mooney (@andy_moo) reported 21 minutes ago from Locks Heath, England

  @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

• 
  Steve (@SteveWasteney) reported 22 minutes ago from Netley, England

  @virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!

• 
  Ben Goodwin (@bengood82788338) reported 22 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Mark Cook (@Macsaint99) reported 24 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  Sim Dendy (@SimDendy) reported 27 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  Sarah-Jane Finch (@formula1girl) reported 29 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 39 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  chris (@crumblechris) reported 43 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Sarah-Jane Finch (@formula1girl) reported 45 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  David Mather (@davidmatheredu) reported 45 minutes ago from Whiteley, England

  @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

• 
  James Featherstone (@JFeathjav) reported 50 minutes ago from Southampton, England

  @davenevin @virginmedia Luckily their customer service is excellent 🥴

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 51 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  chris (@crumblechris) reported 53 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Ryan Stanikk 📸 (@reyewon) reported 60 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dustin Moris Gorski (@dustinmoris) reported 9 minutes ago

  @virginmedia I see a lot of people complaining about TV issues but internet is also gone, at least in SW19 that’s the case. Been a couple of hours now. Hope you can fix it swiftly 🤞

• 
  Carlos Diaz Figueroa (He/Him) (@newham2012) reported 9 minutes ago

  @virginmedia isn’t your customer service number 0345 454 1111 redirecting calls to India and the Philippines anymore? How can we contact you?

• 
  Tony McDonough (@tonymc39) reported 18 minutes ago

  @TheresaEurope I’ve had numerous problems with @virginmedia - what was amazing was they said they didn’t have enough staff during the pandemic to handle customer calls but managed to find people to cold call my elderly mum and upsell stuff she didn’t need. Appalling company.

• 
  Mike O'Brien🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 #WalesCarersRegister (@Mikeo56977865) reported 19 minutes ago

  @Carer49 @virginmedia Wondering if it's UK wide, Lynn, as our internet has dropped out a few times. Same issues as you with phone and website.

• 
  Sid Golding (@sidgolding) reported 19 minutes ago

  @virginmedia As long as people don’t have to contact your god awful customer service it should be fine. I think Virgin Media have, hands down, the worst customer service in the industry!!

• 
  Lee Russell (@LeeRussell40) reported 21 minutes ago

  Dear @virginmedia your services are a complete crock of ****...we have lost our tv service twice as well as losing full services for 3 days in the last 3 months, you are a disgrace to get in contact with.....cannot wait for our contract to finish

• 
  Ben Taylor (@bfpt) reported 21 minutes ago

  @virginmedia Looks like TVGO is down as well so no TV at all 😩 when I get home.

• 
  Steve (@shrek8777) reported 22 minutes ago

  @virginmedia Not blaming you John but you all just spam out the same answer. You never actually offer a solution or even offer a fix time. As I said, totally pointless service

• 
  A (@a414515) reported 25 minutes ago

  @virginmedia yet again my Wi-Fi has been off since the morning 2 years and we always have problems I live in Leigh but I hear people all around England complaining about ur **** wifi virgin media = scammers

• 
  Nasim Khan (@nasimkhan1960) reported 26 minutes ago

  @virginmedia Wow reading some of these comments makes you laugh. I pay over a £100 per MONTH For vm to provide me a service I know through acts of nature things can go wrong BUT IF SO why don't they refund for the service they've CHARGED FOR AND NOT PROVIDED????