Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/24/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

  • missokeme Hannah (@missokeme) reported from Romsey, England

    @virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave

  • samzyflacko sam1017 (@samzyflacko) reported from Southampton, England

    @virginmedia can you guys fix my WiFi it’s been down for like 20 hours man

  • SCHchauffeur Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England

    @virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • SolentNHSTrust Solent NHS Trust (@SolentNHSTrust) reported from Southampton, England

    We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund

  • _euanito 🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hughsyb Barry (@hughsyb) reported

    @virginmedia @virginmedia when I think Virgin cannot get worse you surpass yourselves. Your tests confirm an issue and ask to book an appointment. ... there's no a fault on you website. Hopeless #Disgraceful

  • DuncsGillespie Duncan Gillespie 💙 (@DuncsGillespie) reported

    @virginmedia John i called today. Thought they rectified as they asked me to take the network cable(white) from the back of the TiVo box. They did a reboot remotely. Thought it was going well, but twice Netflix was yet interrupted again with service issues

  • DanielCastles Daniel Castles (@DanielCastles) reported

    @virginmedia I stayed on hold for 1 hour 18 minutes to cancel my contract on the tenth time of calling. How do you expect to keep customers when you treat them like this

  • King_Salah_ Liverpool4life🏆🏆🏆🏆🏆🏆 (@King_Salah_) reported

    @virginmedia @mowatt1972jim I agree ... virgin media has gone downhill .. the customer service is appalling.. the staff need to be all sacked

  • Bron_Ro_OT Bron Ro (@Bron_Ro_OT) reported

    @Phoebe_A_Morgan @virginmedia I have had the exact same experience as you tonight Phoebe. 1.5 hours then call disconnected. I also just want to cancel my contract. @virginmedia We do not have time to be phoning again the next day

  • valgardening Val Bradley (@valgardening) reported

    @virginmedia Customer services @virginmedia must be working undercover for BT because they're certainly making us look elsewhere! Terrible company 😞

  • late3 ☕ Late3 (@late3) reported

    @virginmedia I hope so, I spoke to someone at VM CS, they said they will resolve the issue, just waiting on new equipment

  • Carl_Sealy Caaarrl🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Carl_Sealy) reported

    @virginmedia why have I been having connection issues with my virgin anytime app through my phone? Can't get on for days now!

  • nanoukacabra Nook indoors (@nanoukacabra) reported

    @v_perjorative @virginmedia Although I did try ringing Virgin media to complain about the consistently poor download speeds, and their automated message is basically "No. Please hang up buuuuuuuuuuuu"

  • COOPSthereitis4 Chris Cooper (@COOPSthereitis4) reported

    No problem watching TV then my @virginmedia WiFi and tivo box all of a sudden cuts out. Says I have signal problems.. Needs a reboot but **** all happening. Cheers