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Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.

CityProblem TypeReport Time
Southampton Internet 5 days ago
Southampton Internet 6 days ago
Southampton Internet 6 days ago
Southampton TV 8 days ago
Southampton Internet 15 days ago
Southampton TV 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

  • rikki32
    Грэм Рикман (@rikki32) reported from West End, England

    @virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!

  • Niiccckkkk
    nb (@Niiccckkkk) reported from Locks Heath, England

    @virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.

  • SpankyPantry
    Mark S (@SpankyPantry) reported from Eastleigh, England

    @virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.

  • dinkyprincessa
    Dinky Princess (@dinkyprincessa) reported from Southampton, England

    @virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.

  • dinkyprincessa
    Dinky Princess (@dinkyprincessa) reported from Southampton, England

    Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood

  • a1zeno
    Zeno Oxford (@a1zeno) reported from Romsey, England

    @virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia Nothing on the service status page. Doesn't show the issue

  • keithtsmith
    Victor Meldrew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@keithtsmith) reported from Southampton, England

    @virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service

  • HeresGemma
    HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia That doesn't help. The internet is working fine. It's the TV

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response

  • Saints_Mike7167
    Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.

  • Saints_Mike7167
    Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay

  • Niiccckkkk
    nb (@Niiccckkkk) reported from Locks Heath, England

    @virginmedia you’re the worst ******* company out there

  • TimTheSurgeon
    Tim Underwood (@TimTheSurgeon) reported from Winchester, England

    Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahReilly93
    Sarah Reilly (@SarahReilly93) reported

    @apwriter_witch @virginmedia @reills58 we’re facing the same problems in Carlow! No help from customer care and we’ve had no WiFi or landline since last Thursday!!

  • Turtalee
    Turtle (@Turtalee) reported

    @WadeBox @virginmedia Dude, we had such issues with virgin media this past year... they literally told us to do what we had already tried to do and it didn't work. And we could never get through to a human on the phone, and they finally sent a new modem to us after a month of trying

  • Spencer28783836
    Spencer Clark (@Spencer28783836) reported

    @virginmedia I can’t post without logging in. Something I have flagged to every member of staff that has rung me asking for the information. Please can you help me find out what my account information is?

  • JohnTru90613516
    John Truesdale (@JohnTru90613516) reported

    @virginmedia @1980bumper @fergi1972 Hi, I’ve checked & been on calls with the guys who have been very unhelpful Clearly not an isolated incident

  • HelenBob89
    Helen Ensom (@HelenBob89) reported

    @cynthiavanzella @virginmedia You should report your issues to Ofcom. That’s what I’m doing

  • Spencer28783836
    Spencer Clark (@Spencer28783836) reported

    @virginmedia Hi. Please can you support me and help gain access to my account?

  • __Mathu_
    mathu (@__Mathu_) reported

    Update they put the phone down on me and said they're shut after saying they'll connect you to a manager @virginmedia you've messed up bigtime

  • pt27red
    PT27red (@pt27red) reported

    @virginmedia To check wires aren't loose (they aren't); that there's a local area problem due to insufficient capacity (very probable); that my router needs rebooting (which I've done). A different answer each time. No engineer call, text or email update as promised. Lost patience with you 😡

  • goldenhorns
    Anthony (@goldenhorns) reported

    @virginmedia You know about the problem in the area - technicians are trying to fix it. But it’s now 2 weeks later and no resolution.

  • mrmrjarrold
    Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @virginmedia The main thing here is that not one person who I have come into contact with in your organisation wants to take ownership of the problem and try and resolve it which is the essence of customer service. It’s a massive fail.