Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/26/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

  • DukeOfBelmsford Alan Tracey (@DukeOfBelmsford) reported from Totton and Eling, England

    @virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.

  • catherinealysh Catherine (@catherinealysh) reported from Southampton, England

    And once again, @virginmedia is down :))))

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

  • Sonnmclean Sonya McLean (@Sonnmclean) reported from Eastleigh, England

    @virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices

  • JamieAaronBirch Jamie Birch (@JamieAaronBirch) reported from Hill Head, England

    @virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

  • TayCydney Taylor Morris (@TayCydney) reported from Southampton, England

    I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh

  • catherinealysh Catherine (@catherinealysh) reported from Southampton, England

    @virginmedia £44.50 for internet that has been down multiple times within a week.

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NealL10 Neal L (@NealL10) reported

    @virginmedia So basically your ignoring the facts as always and treating your customers like crap. It's okay the local community who have virgin all know about this so don't be surprised if you lose customers from the area👍🏽

  • rustynlc Nathan Collins (@rustynlc) reported

    @virginmedia currently been in hold for 28 minutes, all I want to do is cancel a new contract which hasn’t even started yet!

  • R_Marks91 Robert Marks (@R_Marks91) reported

    Been on hold with @virginmedia support for three hours, having been handed from one department to another. Any takers for five hours or more without human contact? I'll give good odds. #IndustryLeadingCustomerSupport

  • ks931 sujit korade (@ks931) reported

    @virginmedia @virginmedia it’s a nightmare to call you as it takes ages to connect. You just don’t care about customer service after someone has taken up your services. WHAT A SHAME !!

  • KevinHCargill Kevin Cargill (@KevinHCargill) reported

    @virginmedia When is the intermittent signal fault in Kirkcaldy going to be fixed? That’s a whole morning I’ve had to use Three 4g.

  • EmmaEmser Emma Foster (@EmmaEmser) reported

    @virginmedia There are no issues in my area it’s been resolved - it must be the router

  • scottyb1875 Man on the Spot (@scottyb1875) reported

    @virginmedia It didn't customer of 25 years lost. Why do I need an 02 sim to receive the benefits new customers receive?

  • poman3000 Poman (@poman3000) reported

    @virginmedia no internet and TV services since early Wed afternoon, been given 7 times when the service will be fixed, still not working and when I checked via the Postcode checker it states unable to check try again. I have signed up for updates but haven’t got any, G758YD area?

  • thatmitchh Mıтcн'Hıʟʟ (@thatmitchh) reported

    Your customer services keep telling me the lines are being installed “today” it’s not good enough and I’m cancelling. Do not buy from virgin media.

  • Weather_SS17 Lisa Sargent (@Weather_SS17) reported

    @virginmedia Hang on, are you saying that I have to wait till Tuesday? Am I being charged for watching a TV from a box that is known to be broken? We are both disabled and rely on the TV for our daily information.