Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 12/21/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • DukeOfBelmsford Alan Tracey (@DukeOfBelmsford) reported from Totton and Eling, England

    @virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • James_F_UK James Franklin (@James_F_UK) reported from Southampton, England

    @virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • lawrie774 Law (@lawrie774) reported from Southampton, England

    @virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!

  • TayCydney Taylor Morris (@TayCydney) reported from Southampton, England

    I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

  • Sonnmclean Sonya McLean (@Sonnmclean) reported from Eastleigh, England

    @virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!

  • JamieAaronBirch Jamie Birch (@JamieAaronBirch) reported from Hill Head, England

    @virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working

  • catherinealysh Catherine🐧 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 76_TwinOne Liz Guest (@76_TwinOne) reported

    morning @virginmedia is your broadband and phone line down at the moment in South Hertfordshire? Just wondering if it is me or it is all customers? Back to the green flashing light!

  • emilyrose_h Emily Hart (@emilyrose_h) reported

    @virginmedia our internet is TERRIBLE today, is something going on?!

  • apt Ade Thompson (@apt) reported

    @virginmedia Internet down since yesterday, troubleshooting followed. I’m a keyworker working from home and when I spoke to you on the phone the earliest engineer appointment I can get it for tomorrow afternoon (12-4pm). Is there anything that can be done?

  • Marchad1 Dave Marchant (@Marchad1) reported

    @virginmedia Thank you. I've posted in: "Virgin Media Community Help forum Manage Your Account Account - Cable, in a message headed " Disconnected in error"

  • dxbmok Muhammad (@dxbmok) reported

    @virginmedia the speeds today are just poor, 40MB on a 200MB connection. What's happening?

  • The2IQ Kaleb 😎 (@The2IQ) reported

    @virginmedia What’s going on with the internet? Paying for a service that isn’t getting provided.

  • scotsman_grumpy 🏴󠁧󠁢󠁳󠁣󠁴󠁿#1🏴󠁧󠁢󠁳󠁣󠁴󠁿 MrGrumpyScotsman⬛🟧 (@scotsman_grumpy) reported

    Now i have no money to feed my family and they couldnt care less, Worst Service I Have ever recieved, an utter ******* joke !!! @virginmedia

  • whisperial234 Hann (@whisperial234) reported

    @virginmedia I love how our Internet was out for 6 hours yesterday, apparently it was out for lot of people in our area. Was fine this morning before 940, but all of a sudden the WiFi is out yet again. I love paying £41.99 a month for my Internet that doesn't work.

  • alnoakes Al Noakes (@alnoakes) reported

    @virginmedia I've now spent over a month trying to get your staff to "look into this" - the solution here cannot be for me to post in a forum and then hope that someone looks at it this week and decides to do something. PLEASE can I speak to someone directly about this?

  • warriorroyalty Nash (@warriorroyalty) reported

    @virginmedia why oh why is your service THIS bad?Without exaggerating I have a drop in service every other day.This is ridiculous. #SORTITOUT #BR1area