Virgin Media Outage Report in Romsey, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EZPC COMPUTER REPAIR
(@EZPC_REPAIRS) reported
@virginmedia Coatbridge ml54bp Internet down?
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Christopher
(@Smithychris2004) reported
@virginmedia Hi, Thank you for continuing to help me. I have brought the device down to my living room (where the hub is) and it works fine. I can’t help feel like I am completing tasks just so Virgin Media don’t have to sort out an issue. The devices work downstairs, hardly do upstairs 1/2
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JD
(@sw13_sw) reported
@virginmedia After several separate reassurances over the phone to customer service that it will ‘definitely’ apply to my next bill, my £50 refer a friend reward has still not been applied and I keep getting charged direct debit. Please can you help, thanks in advance
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Pete Allan
(@PeteA180) reported
@virginmedia No as have no idea what my logins are, it’s an old email account and was told they couldn’t update to a new one so cant even login to the VM connect app. Are you saying text that number and explain issue? How will they know account details ?
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PhanomHD
(@PhanomHD) reported
Sat on the phone to @virginmedia for over 2 hours and still left on hold. Awful service considering the wifi hasn’t worked correctly for 3 weeks. Constantly going down
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A Brown
(@Ash_spurs) reported
@virginmedia Ok, will I have to phone again and wait 2 hours for someone to answer? Hate to be a pessimist but your customer service in the past has made me feel like that 😔
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Dr Fiona Ingleby
(@DrFionaIngleby) reported
@virginmedia We recently moved house & paid our final bill but we are getting bill reminders still. I tried to contact online but your website won’t allow me access to customer service because my account is closed. So I’m stuck. Can you help please?
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Simon Hawkins
(@SimonHawkins) reported
@virginmedia I was quoted £75. It was absolutely, definitely £75!! I find your customer service dreadful. Not just this time but I find I want to throw my phone at the wall everytime I call you so I’m not sure I want to stay if it’s going to be like this !!!
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Charles Ellis
(@Charles95430708) reported
@virginmedia just had my Virgin Media installed today, and the TV box has already broken but I can't even get a hold of you to report this... tempted to leave now #internet #tv #viringmedia
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Vickie Mansell
(@vicky464) reported
@virginmedia 8 intimidating calls from people supposedly calling from your Technical team saying I have a problem with my internet. Can’t reach by phone and still waiting 1 hour later for live chat. Disgusting customer service!???