Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/22/2026 09:15

January 22: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • GemFitzsimmons Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England

    @virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia our internet is down has someone cut through the cables again 🤪

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    "this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs

  • spoise87 Marc (@spoise87) reported from Southampton, England

    @virginmedia Internet is down and your website isn't working

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘

  • planetf1 Nigel Jones (@planetf1) reported from Eastleigh, England

    @sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!

  • Lynne_Murray007 Lynne Murray (@Lynne_Murray007) reported from Hill Head, England

    @virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!

  • mummyhulk Lucy (@mummyhulk) reported from Southampton, England

    @virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.

  • kwxmxna 𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊 (@kwxmxna) reported from Southampton, England

    So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??

  • planetf1 Nigel Jones (@planetf1) reported from Eastleigh, England

    @antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify

  • kmadden96 Kevin Madden (@kmadden96) reported from Southampton, England

    @virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!

  • GemFitzsimmons Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England

    @GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hydra_Saiko Hydra ヒドラ (@Hydra_Saiko) reported

    @virginmedia Could you please up the signal around the W3 9AN area, been having intermittent signal loss recently, I think it may be due to the bad weather Thanks

  • Alikhan100786 Ali khan (@Alikhan100786) reported

    @virginmedia can we put a complaint here with chat pictures how Virgin media treat their customers?

  • Hydra_Saiko Hydra ヒドラ (@Hydra_Saiko) reported

    @virginmedia I pay you alot of money for broadband and yet we keep getting signal failures and increased fees please fix the signal problems in the W3 9AN area!

  • edward_baran Edward Baran (@edward_baran) reported

    @virginmedia are you aware of outage in SW5 9 area?

  • OneLoves_Butera Sumaiyah 🦋✨ (@OneLoves_Butera) reported

    @virginmedia It was promised they’d call this morning. I personally give them my own mobile number as my grandad is too upset to speak. It’s a shocking service!

  • tobes_cooper T (@tobes_cooper) reported

    Hi @virginmedia are you reporting any problems in the SE5 7 area? I checked the status online and it looks fine but no wifi for an hour now. Also tried reconnecting the hub and that seems fine too. Please advise. This is third time this has happened in recent weeks.

  • JFX2019 JFX (@JFX2019) reported

    @virginmedia your customer service line is seriously poor, not understanding what I’m saying at all. Can someone please message me I need to resolve an issue ASAP

  • sarah_jmurray Sarah Murray (@sarah_jmurray) reported

    @virginmedia Yes he has phoned O2 and cancelled but it got him in a panic. He should never have been sent it as that’s not what he was phoning about!

  • jkerrlfc Jack (@jkerrlfc) reported

    @virginmedia The connection is really poor, I’ve been having the issue for a few days now but it’s peaked as of now, it keeps dropping every minute and nothing is loading.

  • EdwardHarkins Edward Harkins (@EdwardHarkins) reported

    Hilarious? @virginmedia chatbox 'Toni Triage Bot' endlessly repeats 'Sorry that didn't match the format I need'... no matter which way, how many times, you try to vary the question & point out you cannot use that format. #fail