Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Eastleigh, and Southampton.

City	Problem Type	Report Time
Eastleigh	Internet	1 day ago
Southampton	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Craig (@Danzy92) reported 2 minutes ago from Southampton, England

  @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

• 
  Dmitri Old (@DmitriusOld) reported 7 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 8 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 12 minutes ago from Romsey, England

  @virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 17 minutes ago from Locks Heath, England

  @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

• 
  Clare Old (@enkeli85) reported 19 minutes ago from Southampton, England

  Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 25 minutes ago from Southampton, England

  So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

• 
  Marls 🐝 (@Beaumont296) reported 26 minutes ago from Bursledon, England

  @virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 37 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Sarah-Jane Finch (@formula1girl) reported 37 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 38 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  james (@james_mccoll) reported 41 minutes ago from Netley, England

  @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 44 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  HeresSaintGemma (@HeresGemma) reported 45 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  Sarah-Jane Finch (@formula1girl) reported 48 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 50 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Tom Weise (@tw17_09) reported 53 minutes ago from Locks Heath, England

  @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 55 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 56 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  clarabella (@jarod4400) reported 57 minutes ago from Southampton, England

  @virginmedia Funny how you don’t boast about your crap customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frank Dieter T (@FrankDieterT) reported 4 minutes ago

  @virginmedia - complaint, your team refuse to honour an offer emailed on 25 Aug 26 - new contract offer # 100472086139 - area 24. Not impressed.

• 
  Lifes MIS-Takes (@alan_reddish) reported 9 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  Damian Hastie (@DamianHastie) reported 10 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Jenny Do Nascimento (@jdonascimento) reported 11 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 13 minutes ago

  @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around

• 
  Caz (@caz_fizz) reported 19 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  sergio pani (@sergiopani62) reported 19 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Kev Crane (@KevCrane41) reported 21 minutes ago

  @BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.

• 
  Sean Austin 316 (@seanaustin1985) reported 24 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  Paul oc (@PaulOco84535827) reported 25 minutes ago

  @VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers