Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/19/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @virginmedia Problem with Internet in SO15 again

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬

  • samzyflacko sam1017 (@samzyflacko) reported from Southampton, England

    @virginmedia can you guys fix my WiFi it’s been down for like 20 hours man

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK

  • conordonlan c (@conordonlan) reported from Southampton, England

    imagine your internet going down at 11pm on it, cba with virgin MEDIA

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • danielrcadams Daniel (@danielrcadams) reported

    @virginmedia No. I waited an hour to get through the first time. Why should I keep having to wait an hour each time I call? I can’t be bothered and don’t have the time to spend that long on hold. Rubbish customer service and every Saturday your on demand service doesn’t work.

  • Colins_kitten Julie 'Jules' Walker (@Colins_kitten) reported

    @virginmedia our WiFi, TV and phones are not working! Ne4 area of Newcastle

  • davyclarke davyclarke (@davyclarke) reported

    @virginmedia can you tell me how I go about cancelling my Virgin broadband please? I agree that you may have the fastest broadband, but only when it works. I have had very intermittent service for six months so I'll find a broadband company that is consistent.

  • TheKevinLeslie Kevin Leslie 💙 (@TheKevinLeslie) reported

    Your internet lately has just been poor @virginmedia please sort it out!!!

  • Nesphalim 🐰 🦄 Kimberly 🦄 🐰 (@Nesphalim) reported

    @Jackoswhorld @virginmedia All VM customers are receiving them now based on my observations. #VirginMedia won't lift a finger to resolve the problem. It's clear to me that the Virgin Media customer account database has recently been stolen. They could easily block the spam on the mail servers.

  • HannahT78104888 Hannah Turner (@HannahT78104888) reported

    @MartinSLewis and @BBCWatchdog please help as @virginmedia are not answering, is this allowed to happen or do they have to honour verbal contract??

  • FilterMum mum life no filter (@FilterMum) reported

    @virginmedia i ordered a new remote over a week ago and still havent recieved as ours is broken can someone chase this up for me pls as atm im having to use the remote app on my mobile

  • GaileyC Gail Collins 💙 (@GaileyC) reported

    @virginmedia Since being advised by Virgin to upgrade our internet, it has been even worse. We are paying nearly £100pm for something that just isn't up to the job. We are working from home and it is causing increasing problems at work and for GCSE schooling.

  • Andycav5 Andycav (@Andycav5) reported

    @virginmedia I have hub3 rebooted and used the app to check the signal. No signal in my disabled sons bedroom or wet room, poor signal in kitchen and now no heating as my Hive cannot connect to the boiler @virginmedia

  • sundas________ Sundas Mohammad (@sundas________) reported

    @virginmedia Noone has gotten into contact with us. I thought I had the issue resolved last month when the agent. But we are still being overcharged.