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Virgin Media

Virgin Media outages and service status in Romsey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.

CityProblem TypeReport Time
Southampton Internet 6 days ago
Southampton Internet 11 days ago
Southampton Internet 12 days ago
Southampton Internet 12 days ago
Southampton TV 14 days ago
Southampton Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • JFeathjav
    James Featherstone (@JFeathjav) reported from Southampton, England

    I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.

  • debzholmric
    debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia is there a issue with virgin media as cant get access on the app

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia That doesn't help. The internet is working fine. It's the TV

  • Saints_Mike7167
    Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia Nothing on the service status page. Doesn't show the issue

  • JohnGould4689
    John (@JohnGould4689) reported from Southampton, England

    @virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz

  • JESUSSPEAKS1968
    bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia No issues in area, reboot no different

  • Saints_Mike7167
    Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.

  • DIZZYDJC
    Dan Conway (@DIZZYDJC) reported from West End, England

    Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡

  • raybird1981
    Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.

  • dannyashman_sfc
    Danny Ashman (@dannyashman_sfc) reported from Southampton, England

    @virginmedia your WiFi is crap wtf is going on why’s it not working.

  • guymaxwell
    Guy Maxwell (@guymaxwell) reported from Southampton, England

    @virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky

  • JESUSSPEAKS1968
    bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia Has lock sign over signal strength and message reads WiFi connection failure

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package

  • JohnGould4689
    John (@JohnGould4689) reported from Southampton, England

    @virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box

  • draloksharma74
    Alok Sharma (@draloksharma74) reported from Southampton, England

    @virginmedia help no broadband and been holding for 14 minutes

  • JESUSSPEAKS1968
    bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia why is your WiFi so poor.

  • JESUSSPEAKS1968
    bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @virginmedia Something did happen but when signing back in to router " authentication problem " displays

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidCo47296319
    David Cooper (@DavidCo47296319) reported

    @virginmedia appalling treatment of existing customers. Price increases, poor products, no help and calling customers liars. Would avoid unless you want prices to keep going up and up.

  • Michael_Hartt
    Michael Hartt (@Michael_Hartt) reported

    @virginmedia @raiden Virgin Media broadband service is down again for third work day in a row. Automated phone system says an "outage in your area" but website says all fine. Then phone system hangs up without ability to talk to support. Dreadful. #westhampstead #NW6 #virginmedia

  • ThyHolyJebus77
    James Gorman (@ThyHolyJebus77) reported

    @virginmedia Your text channel has sent us into a loop telling us to call your phone support that is hanging up on us after an hour of waiting on hold. This is dreadful that I've been trying for months to speak to someone and just keep getting ignored.

  • jordy1393
    jördan w hughes (@jordy1393) reported

    got an urgent email from @virginmedia ; trying to contact via the 0345 454 1111 number as requested but lines are shut for second day running? Online chat has had me on hold for hours. Really poor. How can I contact customer service asap?!

  • FixMyBrokenMac
    Fix My Broken Mac (@FixMyBrokenMac) reported

    @virginmedia Hi. When I login to my account I am unable to see my service or upgrade

  • YogitaSisodia
    Yogita (@YogitaSisodia) reported

    @virginmedia called customer service yesterday morning and was told to call in the evening. After spending over an hour on hold in the evening we were cut off, attempted to call again and the same occurred!

  • kazzab1966
    Karen Gannon (@kazzab1966) reported

    @virginmedia Dont you think I've tried that? Everytime you call up it connects, rings and then cuts off, appalling customer service

  • LizzieRolley
    Lizzie Rolley (@LizzieRolley) reported

    @virginmedia I give up. Complaint raised.

  • martinbadger
    Martin Badger (@martinbadger) reported

    @virginmedia Done the box unplugging. Managed to control box using the go virgin app. It seems my remote is not working on the box, but can alter the volume on the T V, so not batteries.

  • Michael_Hartt
    Michael Hartt (@Michael_Hartt) reported

    @virginmedia Yet again, broadband cuts in and out - mostly out. Reboot Virgin Media hub, run your self-tests, etc. and not fixed. There is clearly an ongoing network problem that you are failing to resolve, yet your webpage says no issues - so you deny people compensation.