Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	4 hours ago
Southampton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 48 seconds ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 6 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  chris (@crumblechris) reported 8 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Craig (@Danzy92) reported 9 minutes ago from Southampton, England

  @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 11 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Trevor Webb (@WebbTowers) reported 12 minutes ago from Hedge End, England

  Hi Is there a problem in the SO30 area? @virginmedia

• 
  Sarah-Jane Finch (@formula1girl) reported 18 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 23 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 29 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Sarah-Jane Finch (@formula1girl) reported 32 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 32 minutes ago from Locks Heath, England

  @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 33 minutes ago from Ampfield, England

  @virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.

• 
  james (@james_mccoll) reported 38 minutes ago from Netley, England

  @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

• 
  Sarah-Jane Finch (@formula1girl) reported 48 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  Paul Burville (@BurvillePaul) reported 51 minutes ago from Southampton, England

  @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 52 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 53 minutes ago from Southampton, England

  so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

• 
  Jo (@JoannecolesJo) reported 53 minutes ago from Marchwood, England

  @virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?

• 
  chris (@crumblechris) reported 56 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 57 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Jones (@robhjones) reported 5 minutes ago

  @virginmedia I’ve only used iplayer since changing but it’s impossible to watch anything so there’s obviously some connection problem and extremely annoying as its in the evening when we watch

• 
  Drew Stevo (@andrewstevo39) reported 5 minutes ago

  @gblondon1 @skytv @virginmedia Yeh its a shame Sky dont reward loyal customer with cheaper TV and broadband. Fantastic offers for new customers but totally agree, loyalty should be rewarded

• 
  Davie G 🇬🇧 (@fredbeare) reported 6 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer

• 
  Alex Jones (@dr_besty) reported 8 minutes ago

  @gblondon1 @skytv @virginmedia No such thing as loyalty, you pay for a service, they provide said service, that's it. If you want loyalty get a dog.

• 
  welshcake74 (@Welshcake74) reported 10 minutes ago

  @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer

• 
  Alex Williams (@alxwms) reported 11 minutes ago

  @virginmedia That just doesn't work. It is hugely painful ringing you up or playing blind darts to see which one of 20 accounts a text relates to. Just change things and start putting a postcode or account number or part account number in your texts

• 
  Rob Jones (@robhjones) reported 13 minutes ago

  @virginmedia I have no idea how to do it. Sorry, it worked perfectly well with the TiVo box. The problem is obviously the new 360 system. Can you arrange for it to revert back or get an engineer out please?

• 
  Sean Pearson (@soapyrct) reported 13 minutes ago

  @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

• 
  graeme hayden (@gullyh) reported 18 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

• 
  Sally Briars (@SallyBriars) reported 21 minutes ago

  @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!