Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 12/01/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

  • cambo_72 Scott Campbell 🃏🧔🏻🤡🪂 (@cambo_72) reported from Southampton, England

    Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

  • LaurentBergmann Laurent Bergmann (@LaurentBergmann) reported from Totton and Eling, England

    What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.

  • mrtbonesenior TboneSenior (@mrtbonesenior) reported from Southampton, England

    @virginmedia internet down again SO16 area???

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    £15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • RobDrew3 Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobDrew3) reported from Fair Oak, England

    @BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brianboru67 Mr.Green 🍀🏆🏆🏆X3 (@brianboru67) reported

    @virginmedia another night of no WiFi. I spend most my evenings resetting the Hub and trying to reconnect Sonos, Hive, Netflix etc. If you don't think you're capable of giving a decent service then let me know and I'll take my custom elsewhere.

  • Victoriacarder2 Victoria carder (@Victoriacarder2) reported

    @virginmedia No I haven’t been able to get through so still having problems

  • yusufmohammad yusuf mohammad (@yusufmohammad) reported

    @virginmedia hello, I have been facing internet issues for the past few days. The connection is so unstable it is not allowing me to do simple voice calls without interruption for even 15 minutes. Could you please get this investigated and rectified?

  • kirkycando MARK KIRK (@kirkycando) reported

    @virginmedia Five days to answer the tweet ,really good customer services!

  • kirkycando MARK KIRK (@kirkycando) reported

    @virginmedia I never asked for compensation ! I have a solicitor who is prepared to sue your company.

  • John9Murphy Johnny (@John9Murphy) reported

    @s9udm @sky @virginmedia Yeah. But if I was a new customer it’d be done double quick 🙄

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    @virginmedia Having to use 4g to send this....not yours of course, because that doesn't work here either!

  • CreativeCamden @creativecamden (@CreativeCamden) reported

    Anyone tried to close their account with @virginmedia ? No staff to talk to, a website that doesn't take you to the right page to cancel your deal, an endless bot on your mobile asking the same questions endlessly and you're left with the same questions unanswered. @MichaelRosen

  • RTCL10 RTCL (@RTCL10) reported

    @virginmedia ????? just had 2 hours with 'customer service' via chat and then it goes dead and back to start with web bot

  • JxdezT Santa Jxdez 🎅 (@JxdezT) reported

    @virginmedia @BigIssue stop talking about the big issue, and fix our internet!