Virgin Media Outage Report in Romsey, Hampshire, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.

City	Problem Type	Report Time
Southampton	Internet	2 days ago
Southampton	Internet	7 days ago
Southampton	Internet	8 days ago
Southampton	Internet	8 days ago
Southampton	TV	10 days ago
Southampton	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Catherine (@catherinealysh) reported 4 minutes ago from Southampton, England

  @virginmedia £44.50 for internet that has been down multiple times within a week.

• 
  Catherine🐧 (@catherinealysh) reported 4 minutes ago from Southampton, England

  Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.

• 
  Catherine (@catherinealysh) reported 5 minutes ago from Southampton, England

  @virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time

• 
  nb (@Niiccckkkk) reported 12 minutes ago from Locks Heath, England

  @virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****

• 
  Matthew King (@MatthewKing35) reported 14 minutes ago from Southampton, England

  @SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter

• 
  Catherine (@catherinealysh) reported 15 minutes ago from Southampton, England

  And once again, @virginmedia is down :))))

• 
  HeresSaintGemma (@HeresGemma) reported 18 minutes ago from Southampton, England

  @virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!

• 
  Nikki Emerton (@nikkiemerton) reported 21 minutes ago from Alderbury, England

  @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

• 
  Taylor Morris (@TayCydney) reported 22 minutes ago from Southampton, England

  I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.

• 
  Matthew King (@MatthewKing35) reported 24 minutes ago from Southampton, England

  @VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

• 
  Jez McKean 🇪🇺 (@jezmck) reported 25 minutes ago from Eastleigh, England

  @virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.

• 
  Catherine (@catherinealysh) reported 27 minutes ago from Southampton, England

  @virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating

• 
  nb (@Niiccckkkk) reported 41 minutes ago from Locks Heath, England

  @virginmedia you’re the worst ******* company out there

• 
  Catherine🐧 (@catherinealysh) reported 41 minutes ago from Southampton, England

  @virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again

• 
  Nikki Emerton (@nikkiemerton) reported 43 minutes ago from Alderbury, England

  @virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response

• 
  Alan Tracey (@DukeOfBelmsford) reported 50 minutes ago from Totton and Eling, England

  @virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.

• 
  Matthew King (@MatthewKing35) reported 54 minutes ago from Southampton, England

  @virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices

• 
  Mark S (@SpankyPantry) reported 54 minutes ago from Eastleigh, England

  @virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.

• 
  Sonya McLean (@Sonnmclean) reported 56 minutes ago from Eastleigh, England

  @virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!

• 
  Victor Meldrew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@keithtsmith) reported 59 minutes ago from Southampton, England

  @virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanozonid (@Dinozonas) reported 5 minutes ago

  @DeerBTW @virginmedia @kingocraigo I'm proud my comment led to someone on an actual enterprise account to reply asking if we got any issues

• 
  Dunx (@dunxchapman) reported 6 minutes ago

  @virginmedia So shall I just wait a further week for the promised call back from a supposed manager? It seems ridiculous that I’m asked to call your customer service number, only for the calls to divert me to website then drop?

• 
  Katie 🧸 (@MsKittyKatie) reported 6 minutes ago

  @virginmedia I returned the incorrect mobile phone you sent me over a week ago within my 14 day right to cancel. Phone was never taken out the box, been promised twice my contract will be cancelled within 24 hours and it’s not.

• 
  Dunx (@dunxchapman) reported 8 minutes ago

  @virginmedia any chance of some assistance, been a week since a promised call back from a complaints manager? Pretty appalling customer service

• 
  Truth (@truthrik) reported 16 minutes ago

  @virginmedia Hmm still no one came back on this .still hanging on from last 1 week.what a technical support

• 
  Kontigo (@kontigobeats) reported 16 minutes ago

  @virginmedia I already called and they promised s call back which didn't happen. Calling and texting now but this is really poor service!

• 
  Joanna Jagiello 🇪🇺 (@JoJagiello) reported 18 minutes ago

  @virginmedia complaint made 39 days ago still not answered. Today despite your test facility reporting no issues - I have 12/100mb and outages. Same in many places today and you conveniently have maintenance planned in Jan - Admit there is an issue already!

• 
  Tracy James ACC - Team & Leadership and Life Coach (@brightyellowco) reported 19 minutes ago

  @virginmedia do you think 5 phone calls, rude, shirty phone operators, repeated online attempts, faulty systems, hours of being kept on hold & still no resolution to a simple return is acceptable? I'm at my wits end with you - you should be ashamed of your service @PaulLJames

• 
  Andy Pearson (@Podder51) reported 21 minutes ago from Huddersfield, England

  @virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!

• 
  louisebooth (@louiseboothxx) reported 22 minutes ago

  @virginmedia @virginmedia can you tell me how I send back all virgin equipment?? I am not waiting anymore and have found a new internet provider who can sort everything for us before Christmas. I am not paying another penny to @virginmedia for a service I am not receiving