Virgin Media Outage Report in Romsey, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
-
Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
-
HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
-
Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
-
Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
-
Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
-
David Mather
(@davidmatheredu) reported
from
Whiteley, England
@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
-
SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
-
Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
-
Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
-
Andy Mooney
(@andy_moo) reported
from
Locks Heath, England
@virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated
-
Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
-
Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
-
Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
A. M. Esmonde
(@amesmonde) reported
@virginmedia I have been a customer for many years and have to terminate a contract not required or fit for purpose. As a thank you for my 15 years of loyalty all I’ll get is a £270 bill not even a deduction or a door being left open. Thanks, worth billions #Virginmedia
-
Rug Head
(@rughead121) reported
@virginmedia why do you keep sending me text messages about delivering my kit and installing it? I am not nor have I ever been a customer of yours
-
amandacausebrook
(@Amanda__J_C) reported
@virginmedia Don’t worry have been cut off by customer services, your managers don’t fulfill call backs, over charge. It’s a joke nobody will help.
-
Breaking Manchester
(@BreakingManc) reported
@virginmedia Just been on the phone to someone @viginmedia as requested. They went away to look at notes and the phone cut off. Amazingly bad again
-
𝕄𝕒𝕣𝕜 𝕄𝕦𝕣𝕡𝕙𝕪
(@SwiffedIT) reported
@virginmedia PC and laptop, Chrome, Firefox and Edge, Android app. All the same error. I'm not alone by the looks of the forum - would appear to be a major issue with routing/firewall that's blocking Virgin IP addresses.
-
Anthony Loman
(@loucanova15) reported
@virginmedia I am not making expensive calls to that telephone number again, I don’t have my phone service with Virgin so I cannot afford to keep making those expensive calls that never resolve the issue. This is an unbelievably shocking customer service experience
-
Anthony Loman
(@loucanova15) reported
@virginmedia Please don’t tell me it is not possible for you to communicate with anyone who would be able to help resolve my issues, that is truly ridiculous. You can send emails or texts yourself to colleagues I’m sure. This is ludicrous
-
𝕄𝕒𝕣𝕜 𝕄𝕦𝕣𝕡𝕙𝕪
(@SwiffedIT) reported
@virginmedia No, still not working with my Virgin connection.
-
Wayne McDonald
(@WayneMcD) reported
@virginmedia Combination of fluctuating speed and intermittent connection problems, just completely unreliable. One complaint over the phone months ago, one more recently online
-
Oh This Bloody Computer
(@OhThisBloodyPC) reported
Hi @virginmedia Nothing from you for months, then two anonymous machine generated letters arrive on the same day. One says I haven't responded to the Resolution Offer you sent on March 15th. The other letter is the Offer. Did you print and post them both in the same batch?