Virgin Media Outage Report in Romsey, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Romsey come from postal codes SO51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
Internet | |
| Romsey |
TV | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Sarah-Jane Felicity
(@SarahJaneDyke) reported
from
Eastleigh, England
@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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Panda 🐼
(@PandaKingPinder) reported
from
Romsey, England
@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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Trevor Webb
(@WebbTowers) reported
from
Hedge End, England
Hi Is there a problem in the SO30 area? @virginmedia
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Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson
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Stephen groom
(@edinnature) reported
from
Southampton, England
@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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LoUlOu
(@Lou_LouFML) reported
from
Southampton, England
Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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colin grinnell
(@colingrinnell) reported
from
Southampton, England
@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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vicky beckham💙
(@vickybeckham2) reported
Hi Virginmedia, is there a problem in the SM7 2DE area?
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Scottpaul1988
(@scottpaul1988) reported
@virginmedia My contract is up I'm trying to cancel it as I shouldn't of even had to pay for it as it wasn't my fault that you couldn't provide me Internet. Now it the old pass around can you actually believe they transferred me to the home move team once again when trying to cancel and then
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Darren Turpin
(@Turpinho) reported
@virginmedia The remote control isn't working. Volume and TV controls work, but none of the Virgin controls. Only way to control the Virgin box is via TVGo app. Tried to call support as above, but not possible to actually speak to someone.
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Scottpaul1988
(@scottpaul1988) reported
@virginmedia Get through to the right person and your computers are down its been going on for months as you quoted me 150 to cancel last year then rang back to do it and it went to 400 its like pass the person I just want to end my service my contract is up and it you make it impossible
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Johnaan
(@JuanJohnaan) reported
@O2 Biggest issue with this absolute s**t show is that neither O2 nor @virginmedia will hold their hands up and say “we ****** up”. O2 literally say “sorry you didn’t get any” without making any effort to take the blame. And Virgin have not cookie cutter responses “Due to high dem..”
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Scampi
(@SiriusWhisky2) reported
@virginmedia Load of bollocks, coukd load app all day. Now you say they have all sold out how I've no idea as nobody could get on. You said keep trying they on sale for 48 hours, only 9 hours in of app not working you say sorry all gone. Gone to scalpers, probably people working for you.
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paul stead 💙
(@steadie1) reported
@O2 How many did you sell your site crashed most of the day I think it was a big con job very poor customer service by O2 and Virgin Media
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Sami Moore 💋
(@Samii88x) reported
Anyone know a good Internet provider @virginmedia are toss also what a good phone provider an all cause @O2 are just as bad
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Louise 💙
(@lou1875) reported
Almost 3 weeks without a working landline. Let’s see if @virginmedia actually fix it tomorrow! 🙄 Hope we will be getting compensation for the loss of service…..
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Steve Rees
(@Steve_Rees) reported
@virginmedia Absolutely shocking. Have not been able to access the app or web browser since 9:30 this morning with either o2 or virgin accounts. The sale should have been frozen until the problem was fixed. I am still unable to access the app. No updates until. Oh we have sold out!