Virgin Media outages and service status in Romsey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting
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Paul Burville (@BurvillePaul) reported from Southampton, England@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Sim Dendy (@SimDendy) reported from Romsey, EnglandApologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, Englandso glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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james (@james_mccoll) reported from Netley, England@virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous
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Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England@virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?
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Steve (@SteveWasteney) reported from Netley, England@virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!
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Tom Weise (@tw17_09) reported from Locks Heath, England@virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead
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james (@james_mccoll) reported from Netley, England@virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times
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LoUlOu (@Lou_LouFML) reported from Southampton, EnglandCheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@virginmedia well get renegotiating. their app is awful.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke
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Clare Old (@enkeli85) reported from Southampton, EnglandWoke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Trevor Webb (@WebbTowers) reported from Hedge End, EnglandHi Is there a problem in the SO30 area? @virginmedia
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Tom Weise (@tw17_09) reported from Locks Heath, England@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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Jo (@JoannecolesJo) reported from Marchwood, England@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.
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Lord Fauntleroy MP KC (@FauntleroyMp) reported@Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching
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Sean Pearson (@soapyrct) reported@virginmedia @customerchamp1 It is literally the level of service you have provided for many years.
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James Robertson (@JameskRobbo) reported@virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.
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keith addy (@ads913) reported@virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?
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Total Football (@cjgamin99987610) reportedIf you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them
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MR COOL (@Lifeline04India) reported@rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.
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Eugene Reid (@eugenereid) reported@virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!