Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 02/21/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • SCHchauffeur Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England

    @virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!

  • _euanito 🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • Weaver_Diva Claire (@Weaver_Diva) reported from Southampton, England

    @AdamDrewy85 Mines down too. We’re with @virginmedia

  • SolentNHSTrust Solent NHS Trust (@SolentNHSTrust) reported from Southampton, England

    We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

  • 76chappers Milton Chapman (@76chappers) reported from Southampton, England

    @virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • bertrum Neil B (@bertrum) reported from Totton and Eling, England

    @TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣

  • missokeme Hannah (@missokeme) reported from Romsey, England

    @virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.

  • AlGalpin Al Galpin ➡️ #SuperPod2020 (@AlGalpin) reported from Southampton, England

    Never a good sign when the @virginmedia service status page on their website is broken 😾

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • InsaneWardy Steve Ward (@InsaneWardy) reported

    @virginmedia hello, is there an issue with 4g, its been on and off for 2 days now

  • abbie91376576 abbie (@abbie91376576) reported

    @virginmedia been on phone for 2 and a half hours trying to sort install. Router won’t work and nobody can fix. How do I arrange for an engineer to come?

  • ThepidgeNest Kieran (18Pidge78) Morris (@ThepidgeNest) reported

    @Jake_Hanrahan @virginmedia Customer service are vile and a bunch of liars

  • WhichMoney Which? Money (@WhichMoney) reported

    @adelwire @virginmedia Hi Graham, sorry to hear that you're having problems with your broadband provider. Is this regarding a complaint? Have you now managed to get in touch?

  • DanRoPo Dan Poulton / Lidds1973 (@DanRoPo) reported

    @virginmedia Calling regarding the internet outage that I'm not having. Currently have 212 up and 20 down. I'm not alone given the other tweets out there. This is a new VM landline number so must be an issue your end.

  • Jake_Hanrahan Jake Hanrahan (@Jake_Hanrahan) reported

    @virginmedia Hi how can I cancel my contract? The service you've provided has been appalling from day one.

  • 937Suzi Sue hodgkinson (@937Suzi) reported

    @virginmedia I have had a nightmare trying to cancel I have tried to text 3 times, emailed, phoned was put through to sales they offered me a more expensive package then put me back on hold after an hour the phone went dead!!!! I am furious! I’ve made a complaint no response argh!!!!

  • StephenMarnick Stephen Marnick (@StephenMarnick) reported

    @virginmedia hi...i am sick of your over indulgence in my finances. Can you please advise how to cancel my expensive broadband service with you as soon as possible?

  • manutuli2 Mtuli (@manutuli2) reported

    @virginmedia you increase price, make false promises and then backtrack. Poorest customer service, keep on HOLD for hours. #virginmedia My official complaint in series of tweets following:

  • alisonh_c Alison H-C (@alisonh_c) reported

    @virginmedia shocking service again. Is there anyone in your company who actually cares and can take ownership of problems and do things right first time? If so, please put me in touch. #poorservice #notbotheredaboutcustomers