Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/28/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....

  • ddodgephotos DaveDodgePhotography (@ddodgephotos) reported from Totton and Eling, England

    @sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia our internet is down has someone cut through the cables again 🤪

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis

  • _euanito Josuke Higashikata (@_euanito) reported from Southampton, England

    @virginmedia wtf are you doing

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

  • kmadden96 Kevin Madden (@kmadden96) reported from Southampton, England

    @virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.

  • GemFitzsimmons Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England

    @GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • Teresacooper 🌸 🙀 Teresa Cooper (@Teresacooper) reported

    Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • harryf57 h (@harryf57) reported

    @vmbusiness I would like to cancel my business broadband account and move to residential and also use the residential tv service but I’m told this can’t happen until my contract expires - looks like I’ll be keeping my sky account now and moving broadband to them as soon as I can

  • kandani1 Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • NoHeroes94 James (@NoHeroes94) reported

    Anyone else’s Virgin Media internet is south wales gone or insanely slow? I have connection but it’s barely functional 1-2 mbps. @virginmedia

  • kandani1 Daniel Kane (@kandani1) reported

    @virginmedia Hi, you need to make customers aware that you’re being used as part of a scam. People are ringing saying they are from Virgin Media and there is something wrong with their route. They then try and get people to download malware to “fix it”. People need to be warned

  • Teresacooper 🌸 🙀 Teresa Cooper (@Teresacooper) reported

    Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.

  • Teresacooper 🌸 🙀 Teresa Cooper (@Teresacooper) reported

    Virgin media @virginmedia I upgraded my Internet and its the worst service ever. My Internet is on off on off on off on off and switches between 5g which is a big problem. Everything has to keep being reset. Its a lot of money for Internet thats dysfunctional.