Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 12/02/2025 20:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • SteveWasteney Steve (@SteveWasteney) reported from Netley, England

    @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

  • Jack_Deyes Jack Deyes (@Jack_Deyes) reported from Southampton, England

    @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

  • PandaKingPinder Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

  • edinnature Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

  • simonnewby Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • Lou_LouFML LoUlOu (@Lou_LouFML) reported from Southampton, England

    Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • PandaKingPinder Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    @virginmedia I'll try to sign in with a different email address.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • sae_dew Shannen AE (@sae_dew) reported from Hill Head, England

    @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fleebleflam Rich (@fleebleflam) reported

    @VMO2News @virginmedia I also asked for a HUB 5 to be resent out instead of a HUB4 as this would help with my poor WI-FI signal! From 29th Oct- Now i STILL have NO new hub sent out to connect to my new 1gb contract! VM o2....Please contact me ASAP! I have already made a formsl complaint! Thank you!🙄

  • fleebleflam Rich (@fleebleflam) reported

    @VMO2News @virginmedia I also asked for a HUB 5 to be resent out instead of a HUB4 as this would help with my poor WI-FI signal! From 29th Oct- Now i STILL have NO new hub sent out to connect to my new 1gb contract! VM o2....Please contact me ASAP! I have already made a formal complaint! Thank you!🙄

  • milimeeta Meeta Maisuria (@milimeeta) reported

    @virginmedia customer service cannot get any worse! Several calls to them lasting as long as 2 hours, to get cut off or systems down to we can’t find your details!!! Grrrr!!! Never thought a phone upgrade could be so bad! When Jiffy bag arrived, it’s too small for my phone!

  • savvysausage1 savvysausage (@savvysausage1) reported

    @virginmedia at my wits end with my work VPN dropping out every 15 minutes. definitely a virgin media issue, went to a friend's house last night who is on BT and no problem. I'm in Plymouth PL9.

  • CrystalHill141 Crystal Hill🌸 (@CrystalHill141) reported

    Anyone else’s virgin media gone down

  • meryls_ m.. (@meryls_) reported

    @QuarterPast_3 @virginmedia We’ve had enough of Virgin media and will cancel instead. Their connection is just awful and not worth paying £40+ per month when we barely even get higher than 30 mbps! 😡😢

  • tinnie31 moz💤 (@tinnie31) reported

    @virginmedia our box turned off last night & now won’t restart, any issues in the cv7 area?

  • stupotpot stupotpot 🏳️‍🌈🌹🏃🏻‍♂️ (@stupotpot) reported from Spelthorne District, England

    @virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.

  • naughtsG george (@naughtsG) reported

    @virginmedia Still not working , can I just have my emails back please ???????

  • BradachGaming Brad (@BradachGaming) reported

    @virginmedia & before you ask no i never got that call so my 7th call to try and get this sorted will happen in the morning over 24 hours with no internet when people are still working from home and i cant be the only person in my area with this issue