Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/28/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • jarod4400 clarabella (@jarod4400) reported from Southampton, England

    @virginmedia Funny how you don’t boast about your crap customer service.

  • KpRoebuck Spider (@KpRoebuck) reported from Eastleigh, England

    @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • JoannecolesJo Jo (@JoannecolesJo) reported from Eastleigh, England

    Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

  • SarahJaneDyke Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England

    @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

  • tom_smith6 Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • JoannecolesJo Jo (@JoannecolesJo) reported from Marchwood, England

    @virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?

  • FunkyChipster F.A.Jess (@FunkyChipster) reported from Southampton, England

    @virginmedia I'd like some help here

  • Dav_Th0mas Dav Thomas (@Dav_Th0mas) reported from Southampton, England

    @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaverickNUFC Matt Holbrook (@MaverickNUFC) reported

    @virginmedia honestly 56mins and counting on hold then only to be put back on hold to change departments even though I've come through via your correct links. Shambles. That's why I'm going back to Sky! Thats if I can actually get through to cancel

  • kamisfortune Melric ✿ Love Rowan & Villy 2020 (@kamisfortune) reported

    @virginmedia I'm really angry with how I've been treated as a customer. Had no wifi for 2 weeks, had 3 rebooked engineers appointments with no communication, now told nothing can be done until 7th of March. I'm a teacher - how am I supposed to do my job if I have no internet at home?

  • MILKBREADFAERIE ❦ san • hu tao nation ❦ (@MILKBREADFAERIE) reported

    virgin media open ur ******* doors and fix my accommodation's wifi i wanna play genshin

  • monkeyboys1 neil (@monkeyboys1) reported

    @virginmedia joke of a company try to cancel my contract as we're moving and you don't supply to our new house I have cancelled my direct debit as no contact. Bet you contact me when your money doesn't get to you. FURIOUS

  • hep_lone Heplone (@hep_lone) reported

    @karen_gibson88 @virginmedia I wish I could get this level of customer service ftom @virginmedia

  • buskib23 Buskib23 (@buskib23) reported

    @virginmedia @Virgin @monkeyboys1 Yes, I want virgin media to let me cancel my contract, without charging me a cancellation fee.

  • debsfreeman1966 Debbie Freeman (@debsfreeman1966) reported

    @virginmedia We finally got through but gosh do they keep you hanging on and then the person didn’t know the answer so just put the phone down. We’re really losing patience now ....

  • AmandaWorley01 Amanda Worley (@AmandaWorley01) reported

    After being cut off twice and over 1 1/2 hours of being on hold.. I’ve given up for the evening with @virginmedia - terrible service and being charged a random £26.10 for no reason and a bill hike. Who thought cancelling the contract would be so hard. Furious doesn’t come close!

  • buskib23 Buskib23 (@buskib23) reported

    @virginmedia @Virgin @monkeyboys1 The service is rubbish, have you not seen the speed test, I posted, I'm only getting 7% of the speed I should be getting, I can't even do my job.

  • TrishaL8 tricia long🦋🌹💙 (@TrishaL8) reported

    Even when did get through the advisor was almost incomprehensible and seemed to think fact I was a loyal customer showed I was happy ergo would be happy with monthly increase of £15! @virginmedia ?