Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Winchester |
TV | |
| Southampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich ‘killer camp 19’
(@tbramble19) reported
@seandunning1983 @ALANMYERSMEDIA @virginmedia Awful lol
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Giles White
(@gdgwhite) reported
@virginmedia Sure. But your customer service team assured me, first time (around 3 Nov), 'that money won't be taken from your account', and second time (on 24 Nov), 'that money will be returned to your account' on 4 Dec.
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WWE Today In History
(@WWE__History) reported
@virginmedia Ok, no problem. Thanks.
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Carol
(@cazwasere) reported
@virginmedia trying to reset password.. enter billing date etc.. wont accept anything. Been waiting over 1 hour on the phone gave up. Not a great service at all.
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jon
(@ronniemould) reported
@virginmedia Automated message will be what?!? This tweet summarises how crap your comms are. @richardbranson #0.1mbsMaxSpeedfor4days
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Kira
(@kirac_98) reported
@david_intrepid That is horrendous. Would be a truly terrifying way to live as a Virgin Media customer 😭😭😭
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Freeman 🤷🏻♂️
(@bradfreeman123) reported
@virginmedia I have tried all of these steps previously with the support team over the phone and it resolved the issue for all of 12 hours. The internet speed is the issue, it will go from 180mbps plus to 12-15mbps and then shoot up again then down and so on
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Siousie
(@Siousie1) reported
@virginmedia Hi. It was never deactivated, hence it has been compromised. I can't do it from my end as it wants a password that I don't have as we are no longer customers and probably wouldn't work now anyway. Please could you deactivate your end ASAP?
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Nick Kershberg
(@nick_kershberg) reported
@dev2y @virginmedia At the time of the call, the service postcode checker was showing no issues. But the staff member I spoke to said they aren't always up to date.
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jon
(@ronniemould) reported
@virginmedia Your service page says no issues, there has been no internet for 4 days in my area @virginmedia your service page is as terrible as the rest of your service