Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Internet	3 days ago
Southampton	Internet	6 days ago
Southampton	Internet	6 days ago
Southampton	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Panda 🐼 (@PandaKingPinder) reported 2 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 14 minutes ago from Southampton, England

  Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

• 
  lee Radcliffe (@leeradcliffe73) reported 20 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  Andy Mooney (@andy_moo) reported 20 minutes ago from Locks Heath, England

  @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

• 
  Sarah-Jane Finch (@formula1girl) reported 24 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  Jack Deyes (@Jack_Deyes) reported 28 minutes ago from Southampton, England

  @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

• 
  james (@james_mccoll) reported 34 minutes ago from Netley, England

  @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 35 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 35 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 36 minutes ago from Romsey, England

  @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 37 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  chris (@crumblechris) reported 41 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  mark wilson (@obcans) reported 41 minutes ago from Southampton, England

  @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 43 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Marls 🐝 (@Beaumont296) reported 48 minutes ago from Bursledon, England

  @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

• 
  LoUlOu (@Lou_LouFML) reported 50 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  clarabella (@jarod4400) reported 51 minutes ago from Southampton, England

  @virginmedia Funny how you don’t boast about your crap customer service.

• 
  Tom Weise (@tw17_09) reported 57 minutes ago from Locks Heath, England

  @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 59 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 59 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Berk (@trapdoor456) reported 4 minutes ago

  @virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷

• 
  Joe Mama (@rafrafUk) reported 5 minutes ago

  Wow. I thought @virginmedia was bad but @skytv makes them look gooooood!

• 
  “No Comment” 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@TheDjOfChoice) reported 6 minutes ago

  @AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 8 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Richard Bignell (@NothingLane) reported 9 minutes ago

  @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

• 
  Jamaal (@Jamaal162) reported 16 minutes ago

  @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

• 
  si (@sjk2099) reported 16 minutes ago

  @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

• 
  James Durrant (@je_durrant) reported 19 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  Mitch Hirsty (@mitchhirsty) reported 21 minutes ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄

• 
  Claire Branscombe (@DjClaireb) reported 22 minutes ago

  @virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes