Virgin Media Outage Report in Romsey, Hampshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
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TV | 12 days ago |
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Internet | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Matthew King (@MatthewKing35) reported from Southampton, England@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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John (@JohnGould4689) reported from Southampton, England@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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James Featherstone (@JFeathjav) reported from Southampton, EnglandI moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
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John (@JohnGould4689) reported from Southampton, England@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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debbie chapman (@debzholmric) reported from Southampton, England@virginmedia is there a issue with virgin media as cant get access on the app
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia Oh and the customer service is pathetic
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia why is your WiFi so poor.
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
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Alok Sharma (@draloksharma74) reported from Southampton, England@virginmedia help no broadband and been holding for 14 minutes
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lee Radcliffe (@leeradcliffe73) reported from Southampton, EnglandGood old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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lee Radcliffe (@leeradcliffe73) reported from Southampton, EnglandI hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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Paul Warren (@pinsi1608) reported from Southampton, England@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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Danny Ashman (@dannyashman_sfc) reported from Southampton, England@virginmedia your WiFi is crap wtf is going on why’s it not working.
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Guy Maxwell (@guymaxwell) reported from Southampton, England@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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sarah gilbert (@diamonddivabird) reported from Southampton, EnglandInternet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@virginmedia No issues in area, reboot no different
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Ray Bird (@raybird1981) reported from Southampton, England@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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amy james. (@AmyJ1996) reported from Farnborough, EnglandRight who has virgin media tv someone help us
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Hazel Mulhare (@hazelmulhare) reported from London Colney, England@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS (@timofnewbury) reported from Newbury, EnglandVirgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia
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Derek Libberton 🏴 (@Yorkie_Jock) reported from Sheffield, England@virginmedia hello, we had a letter saying work would be carried out on broadband 23rd Oct, my partner is at home today booked into an NHS online training course and has no service. Called cust svcs, msg says work being carried out today. Why no notification?
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Katy (@KatyFancourt) reported from Birmingham, England@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
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Sue Threader (@CivEngSue) reported from Crayford, EnglandCome on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)
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Sofia (@sofiaalice95) reported from Poplar, England@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Steve Wiley (@S_Wiley303) reported from Walsall Wood, England@virginmedia you inform me that unless I swap the sim in my phone I will lose the service in 18 days ,you have not sent me a sim ,and your text system is rubbish :enter the 65 letter of your security code ,what ?,you haven’t sent me a sim
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Michael Ham (@MichaelDHam) reported from Halifax, England@virginmedia no broadband available in HX3...is there an issue?