Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/18/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomRomsey TV
United KingdomSouthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!

  • RobDrew3 Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobDrew3) reported from Fair Oak, England

    @BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

  • LaurentBergmann Laurent Bergmann (@LaurentBergmann) reported from Totton and Eling, England

    What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!

  • cambo_72 Scott Campbell 🃏🧔🏻🤡🪂 (@cambo_72) reported from Southampton, England

    Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

  • mrtbonesenior TboneSenior (@mrtbonesenior) reported from Southampton, England

    @virginmedia internet down again SO16 area???

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sawilton Scott Wilton (@sawilton) reported

    @madebygoogle I have @virginmedia broadband over 220 download speed. Don’t have any internet issues on anything else

  • Infernothefox InfernoTheFox🏳️‍🌈🏳️‍⚧️ (@Infernothefox) reported

    @virginmedia "Internet - No known issues" according to your service site, which is bullshit seeing as your main network is down and I'm forced onto 4G connection with a dogshit upload speed which makes my plans for the day completely null and void!

  • jchhcj47 jchhcj (@jchhcj47) reported

    @virginmedia *no issue in area…

  • DrPenguin16 Dr Penguin (@DrPenguin16) reported

    @virginmedia please, explain how you have created a service that completely goes offline when it’s raining. Don’t you dare link me any websites to “see if there are any issues”. Explain

  • mattquick123 Matt Quick (@mattquick123) reported

    @virginmedia Been on the phone for 2 hours this morning to be told our issue would be passed to an engineer who would call within 4 hours ... 6 hours later still waiting... your customer support is an absolute shambles ... quick to call when you want us to upgrade though .. scumbags

  • waterson_mike Mike Waterson (@waterson_mike) reported

    @virginmedia I dont know I've been nights so not been out but not working at home atm

  • sarahmulli Sarah (@sarahmulli) reported from Manchester, England

    @virginmedia 2nd Friday in a row the broadband in our area goes down for the entire day in M14.I’ve been tracking this and have registered loss of service AGAIN. Currently Hot spotting off mobile as WFH!Can someone pls advise what the issue is & what’s being done 2resolve ASAP?

  • john5689983881 John (@john5689983881) reported

    @virginmedia Ok, I have done so. I was waiting to be put through to the technical support team when the line cut off. Is there a number I can ring them back on directly?

  • stuart_mackay88 Stuart Mackay (@stuart_mackay88) reported

    @virginmedia this morning I had an engineer out as my WiFi was more and more often dropping, engineer came out and sorted some connections telling me it was fixed and leaving before checking and I now have no WiFi and none can fix until Monday?!

  • kyleir001 Kyle (@kyleir001) reported

    @virginmedia It seems there was an issue with the delivery. Delivery time emails were received after the allocated time so no one would have been present. As it turns out, this has now been delivered out of the blue. I’ll get this activated this evening/tomorrow morning. Thanks