Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 03/01/2026 12:55

March 01: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • _euanito Josuke Higashikata (@_euanito) reported from Southampton, England

    @virginmedia wtf are you doing

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!

  • GemFitzsimmons Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England

    @virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother

  • mummyhulk Lucy (@mummyhulk) reported from Southampton, England

    @virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.

  • ddodgephotos DaveDodgePhotography (@ddodgephotos) reported from Totton and Eling, England

    @sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis

  • Beaumont296 Marls Godwin (@Beaumont296) reported from Bursledon, England

    @virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.

  • GemFitzsimmons Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England

    @GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia our internet is down has someone cut through the cables again 🤪

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭

  • kmadden96 Kevin Madden (@kmadden96) reported from Southampton, England

    @virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO

  • Lynne_Murray007 Lynne Murray (@Lynne_Murray007) reported from Hill Head, England

    @virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported

    @virginmedia Says there are no issues on phone line. The TV problem has been like that for months but it's so difficult to contact you, that I let it slide. Today I wanted to use it though.

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    @piercegearhart @virginmedia I had already upgraded prior from 500 down, 30 up, only a few months earlier as 1Gig wasn’t available.

  • bokehthenramen tare of the ramen (@bokehthenramen) reported

    Hi @virginmedia, our upload speed is terribly slow. I can't ring up currently but would love some help through the online chat facility if that's still an option. I can't see anything on your website unfortunately.

  • svlfortz jxckwba (@svlfortz) reported

    @virginmedia @craigyfatz Theyre not gonna be the only ones soon leaving you lot, many are cause we are fed up with weak Internet that always goes down

  • piercegearhart Pierce Gearhart (@piercegearhart) reported

    @ThatProgrammer @virginmedia Not bad

  • Job_O Andrew Jobson (@Job_O) reported

    @virginmedia - When you are wrongly blocking a website via websafe - resulting in DNS and SLL errors, with no clean block page, who should this be raised to. Have tried tech support without success, they say you do not support gambling sites, which is obviously not accurate.

  • FRANCES52181992 FRANCES HUGHES (@FRANCES52181992) reported

    @virginmedia This outage has been since 13/12, how can that even be possible for a large national internet provider? I don’t think you’re operators are telling us the truth.

  • Julie__Rhodes Julie Rhodes (@Julie__Rhodes) reported

    @virginmedia Brilliant, thank you! Seems like nothing can be done for a week, so I will be without any service until then! Marvellous! Not good enough, I'm afraid, such shoddy service.

  • ShaunC_P Shaun (@ShaunC_P) reported

    @virginmedia Done this, many times. No option to escalate the issue or book an engineer. Just keeps looping me nack to self help. Please provide precise link for booking an engineer...

  • lewis_edwards9 Ledwards (@lewis_edwards9) reported

    @virginmedia I am a new customer, have had two instillation days cancelled and have been on the phone for 1 hour and 15 and you have cancelled the call. Is this your customer service levels? My partner is not able to work until you have sorted this problem