Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	Internet	23 hours ago
Southampton	Internet	3 days ago
Southampton	Internet	3 days ago
Southampton	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 6 seconds ago from Southampton, England

  @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

• 
  Craig (@Danzy92) reported 1 minute ago from Southampton, England

  @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 6 minutes ago from Southampton, England

  @virginmedia well get renegotiating. their app is awful.

• 
  Tom Weise (@tw17_09) reported 12 minutes ago from Locks Heath, England

  @virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).

• 
  mark wilson (@obcans) reported 13 minutes ago from Southampton, England

  @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

• 
  Ryan Stanikk 📸 (@reyewon) reported 19 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Graham Scambler pics (@_GSPhotography) reported 23 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Marls 🐝 (@Beaumont296) reported 30 minutes ago from Bursledon, England

  @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 33 minutes ago from Romsey, England

  @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

• 
  Sarah-Jane Felicity (@SarahJaneDyke) reported 36 minutes ago from Eastleigh, England

  @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 38 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Mike Thornton (@Mike4Eastleigh) reported 41 minutes ago from Fair Oak, England

  @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

• 
  clarabella (@jarod4400) reported 43 minutes ago from Southampton, England

  @virginmedia Funny how you don’t boast about your crap customer service.

• 
  SM (@southnorthener) reported 49 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  Marls 🐝 (@Beaumont296) reported 50 minutes ago from Bursledon, England

  @virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!

• 
  Pauline Richards (@PaulineR59) reported 52 minutes ago from Southampton, England

  @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

• 
  Dmitri Old (@DmitriusOld) reported 54 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  Spider (@KpRoebuck) reported 55 minutes ago from Eastleigh, England

  @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 56 minutes ago from Southampton, England

  Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

• 
  james (@james_mccoll) reported 56 minutes ago from Netley, England

  @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 6 minutes ago

  To @virginmedia- Many thanks to your Technician who came out today following the outage in my area. Although I was back online by this time he checked over all the equipment and settings, and also discovered that the router needed changing-which he did - very polite and efficient man. I don’t use my real name on here for safety and security reasons, but if you want to send me a DM, I will let you know.

• 
  Nick S. (nickncs) (@nickncs_cP) reported 9 minutes ago

  @itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported 11 minutes ago

  @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

• 
  Mikey Molfessis (@mikey_mol) reported 11 minutes ago

  @virginmedia You close a call and open a new one without resolution. That’s how you avoid @Ofcom ratings

• 
  Michael (@whatmichaelsays) reported 17 minutes ago

  @virginmedia Into my third hour on chat and my fourth agent - and still no closer to a solution!

• 
  Richard Bignell (@NothingLane) reported 19 minutes ago

  @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

• 
  TheWho87 (@TheWho87) reported 21 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  Craig McArdle (@HoMcArdle) reported 21 minutes ago

  Absolutely no ***** given @virginmedia India and Malaysia are your only options as a customer. Poor people having to deal with vm ****** policies. FYI if you make more than one complaint about the same issue, they close the previous ones as resolved. They simply disappear.

• 
  itsu (@itsuu___) reported 23 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  John T (@John48231) reported 23 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb