Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
SO31 virgin media not working. How can we be expected to work if the service is so inconsistent @virginmedia #virginmediadown
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Scott Campbell 🃏🧔🏻🤡🪂
(@cambo_72) reported
from
Southampton, England
Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Long-term Equity Investor
(@SanjHA3) reported
@virginmedia yes it had. service is working now -thanks
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Old Gits Scooter Club
(@GitsClub) reported
@virginmedia a total joke no broadband now since Friday 3rd Feb . Keep changing the goalposts everyday since Monday 6th Feb keep saying it will be fixed tomorrow but it seems tomorrow never comes TOTAL BULLSHIT
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Alex Williams
(@alxwms) reported
@Notters1 @virginmedia Totally. What is more, I've just cancelled a couple of tracts I've been too lazy to cancel before. £69 / month (plus these increases) and nee customers get to pay £29 / month. Exploitation !!
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia Cheers. I have just been texted that they have actually identified the problem now. Will be fixed by 10am tomorrow apparently. I won't be holding my breath. We shall see.
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LoopyLolly
(@LoopyLolly85) reported
@virginmedia Yet again no! I’m sick of this service, I get treated like I’m dumb, never get a uk call centre, don’t get the speed I pay for, never get offered replacement router or an engineer. If the connection keeps dropping and it’s all connected in here then it’s ur end!
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Steve Cleverley
(@TLK2000) reported
@virginmedia Seems there are issues yet again. Went on line to get the account number and see that there has been a broadband change on our account too. £11.66 package change. Can you tell me why this would be seeing as no changes have been made.
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Jenander Sishodia
(@jsishodia) reported
@virginmedia at this very moment its working but you never know after 2 mins it will be gone again.. it is affecting me very badly i get disconnected in the middle of my con calls …please get this fixed at earliest
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
Not an agent based in your UK call centres . I find this frustrating 😔. All the agents can do is keep noting my account for a update via email . They never know what's going on with it . As the engineers don't update my open work order 😞. This is so frustrating . #virginmedia
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clementp
(@clement_palle) reported
@virginmedia @Ofcom @LutzSchueler - just bit of honesty! Are you really fixing the issue or just flipping the dates ! Transparency on issue and what stage are we right now ? Do you’ve these details for the customer?
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Jaimie
(@Jaimie897789135) reported
@virginmedia And he put the phone down