Virgin Media outages and service status in Romsey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 5:11 PM GMT+1.
- TV (42%)
- Internet (25%)
- Wi-fi (25%)
- Total Blackout (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
TV | 5 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Come on! This is as lazy as your customer service. Of course I have service.
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James Featherstone (@JFeathjav) reported from Southampton, England@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandYeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
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chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Clare Old (@enkeli85) reported from Southampton, EnglandDisconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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Panda 🐼 (@PandaKingPinder) reported from Romsey, England@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, England@virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens
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Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England@virginmedia I'll try to sign in with a different email address.
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Tom Smith (@tom_smith6) reported from Southampton, England@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.
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clarabella (@jarod4400) reported from Southampton, England@virginmedia Funny how you don’t boast about your crap customer service.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Nightingale (@Mat_Man_Miracle) reported@Benleo @virginmedia They are without a doubt the worst. I'm in a cable area and they jack the price up every 6/12 months and send a letter out confirming. Had an issue they never, ever sorted despite promises and engineers saying it would be. Never again.
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported@virginmedia Hi my contract is ending soon can anyone help me get a better price ?
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Poli 🤌 (@CryptoPoli) reported@virginmedia The loss of service is due to a cable being drilled through. The Customer Service had been the worst I have ever encountered, incorrect information provided on every call. I'm going to be seeking substantial compensation due missing days off work etc..
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Glenn Edwards ⚽️🥊🦮 🇬🇧 (@glenn_coin) reported@Benleo @virginmedia It’s the only option I have that doesn’t use Openreach lines, which are crap. They were terrible when they were NTL as well, seems like nothing has changed.
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ArJaeEm (@ArJaeEm58) reported@Benleo @virginmedia 2. I had to pay them 472 quid after months arguing it. It even affected my credit score as they went after me. I was on the phone to them regularly in Kuala Lumpur or some foreign outpost. I would never use them again. Rogue company and basically stole from me.
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Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported@Benleo @virginmedia Sky are no better, impossible to get to speak with anyone from their call centre that actually speaks clear English. I admit I've put the phone down several times because I cannot understand a word they say.
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Phil (@Bowtomephil) reported@Benleo @virginmedia Some are great some are not. I had an issue told them what I thought it was as it happened before. One guy said its not that, came three times, changed modems, cables connectors etc. I told them don't send him , they sent a new guy listened to what I said, fixed what I said.
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LWT Martin (@LWTMartin) reported@Benleo @virginmedia I’ve been hearing this for years and as a consequence would never, ever, consider anything from Virginia Media. Doesn’t help you, I know, it’s just a ‘you’re not alone’ type sympathy.
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Ian Lythgoe (@IanLythgoe4) reported@_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue
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ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.