Virgin Media outages and service status in Romsey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received May 27, 9:39 AM GMT+1.
- TV (41%)
- Wi-fi (35%)
- Internet (18%)
- Total Blackout (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romsey, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 1 day ago |
|
Southampton
|
Wi-fi | 2 days ago |
|
Southampton
|
TV | 2 days ago |
|
Southampton
|
Wi-fi | 4 days ago |
|
Hampshire
|
Wi-fi | 5 days ago |
|
Southampton
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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David Wright (@Mr_PaintPots) reported from Southampton, England@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England@virginmedia need help regarding new landline not working?
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Jo (@JoannecolesJo) reported from Eastleigh, EnglandJust want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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Simon Newby (@simonnewby) reported from Southampton, England@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor
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Jo (@JoannecolesJo) reported from Marchwood, England@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
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Clare Old (@enkeli85) reported from Southampton, EnglandWoke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandAt this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Ben Goodwin (@bengood82788338) reported from Southampton, England@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say
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Craig (@Danzy92) reported from Southampton, England@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
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David Mather (@davidmatheredu) reported from Whiteley, England@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (@Kaisah16) reported@JamieGBarry @virginmedia Cancel. Call retentions a week later. Dont go via live chat. I was offered £2 a month more than I was offered in my account (£34) by Mohammed on live chat., after an arduous conversation. A nice chap from Scotland over the phone gave me it for £28 a month. Done in 2 minutes.
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David (@David52578899) reported@virginmedia @PeteUK7 That’s an excuse, not a reason. Nobody cares if your records were not fully updated, that’s your problem.
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Mark Hall (@TyredMark) reported@JamieGBarry @virginmedia Same with me, I got put through to cancellations and told I wouldn’t get a better price than what they offered. Next morning I then had a call and they gave me a cheaper price than a new customer offer with doubled Internet speed. If you follow me I’ll message you the number.
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steveo (@fluffybubbles73) reported@PeteUK7 @virginmedia Virgin customer service is awful
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werb (@Lfc93Werb) reported@virginmedia @PeteUK7 Chatting ****. My credit rating got destroyed after I left O2 and they sorted all the paperwork then years later a mistake on their end had them deciding I hadn't and they invented a debt and solid it to a debt company. All phone companies are massive scam artists
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K D (@kevdev83) reported@JamieGBarry @virginmedia Hilarious your being charged at all with service down for a week or two now nationally they should stick some of that cash in the hackers bank so service can resume
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Mark vix (@Vikk3rs146) reported@Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious
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Skihippy loves flops (@skihippy) reported@PeteUK7 @virginmedia When my grandfather died and my dad tried to cancel his phone contract, the company said they needed the written approval of the contract owner. My dad said that this will be difficult because he’s already buried and the grave has a pretty heavy stone cover…
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🇨🇦 Budget organics (@BudgetOrganics) reported@PeteUK7 @virginmedia Bad robot.
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Free I.T. Stafford (@freeITstafford) reported@JamieGBarry @virginmedia I tried that trick, and they told me my address will be stored and I'll always be classed as "existing" even if I moved provider then came back, so I would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house and recontract.