Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 03/01/2026 19:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • JoannecolesJo Jo (@JoannecolesJo) reported from Eastleigh, England

    Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

  • Dav_Th0mas Dav Thomas (@Dav_Th0mas) reported from Southampton, England

    @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

  • JoannecolesJo Jo (@JoannecolesJo) reported from Marchwood, England

    @virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • Maritimegeek Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @virginmedia can you tell me f it’s acceptable to be on hold for 48 minutes. After which to finally speak to someone who is unable to resolve your issue and who puts you over to another dept for you to be on on hold for another 30 minutes?

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).

  • james_mccoll james (@james_mccoll) reported from Netley, England

    @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

  • Beaumont296 Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • tw17_09 Tom Weise (@tw17_09) reported from Locks Heath, England

    @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GThwarts His Most Honourable Guy of Thwarts (@GThwarts) reported

    @MPSWestminster Whoever wrote this has to compete with the poor sod who had to try and make the new cycling channel on virgin media sound like a good use of money. Neither came off particularly well, but at least the Bike channel wasn't paid for the taxpayer

  • GeordieNick2022 GeordieNick (@GeordieNick2022) reported

    @virginmedia some of your staff is rude as and tells lies in the disconnection team.. I had to sit for 20 mins and let a irish bloke waffle absolute rubbish, and wouldn't let me speak, waffling total shite about how you need a min 50mb connection to watch Netflix (LMAO)

  • we91017001 Laura Webb (@we91017001) reported

    @virginmedia Customer service is poor. Your staff will not come out to help my 90 year old grandad his tv box working. He is partially blind and has dementia so needs technician assistance

  • craft_joshw Joshua Woodward (@craft_joshw) reported

    @virginmedia my broadband has been down for over a month. I have called customer service nearly 10 times. I have had no help and I am still without service. Can someone please help

  • Dailaughing David James Morgan (@Dailaughing) reported

    @virginmedia You are part of Virgin. My partner is no longer one of your customers. She has moved to BT - they answer the phones after a short wait, they understand the questions we ask, they actually help. Virgin customer service is a waste of time. Shame on you Virgin. We just give up!!!

  • Kathryn_Cook1 Kathryn Cook (@Kathryn_Cook1) reported

    Well done @virginmedia, yet again I can’t login to see sky sports 👍🏼

  • GeordieNick2022 GeordieNick (@GeordieNick2022) reported

    @virginmedia Well after him telling lies for 20 mins he realised I wasn't going to fall for his patter, he tried bless him, suppose its his job, the fact he was rude and didn't let me speak much was annoying. the outcome is we have handed notice in as moving to soeone else at end of contract

  • craft_joshw Joshua Woodward (@craft_joshw) reported

    @virginmedia That there is an issue with the box@on the street and that there is no connection coming into the apartment. Previously have had no issues for 2 years

  • craft_joshw Joshua Woodward (@craft_joshw) reported

    @virginmedia There is an issue with the box on the street I am told. I have not been when this might be fixed. I have called numerous times. Been given different dates with no avail. All I ask is give me a date for repair or release me from my contract so I can find another provider

  • Helliebean Helen Kasparian (@Helliebean) reported

    @virginmedia Just got our second installation cancellation text the night before install. Same generic message (already established contents to be untrue). Two days now booked off work and wasted and 'reply' function not working. What say you Virgin?