Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/15/2026 23:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!

  • rikki32 Грэм Рикман (@rikki32) reported from West End, England

    @virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.

  • SpankyPantry Mark S (@SpankyPantry) reported from Eastleigh, England

    @virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay

  • nikkiemerton Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia That doesn't help. The internet is working fine. It's the TV

  • a1zeno Zeno Oxford (@a1zeno) reported from Romsey, England

    @virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!

  • dinkyprincessa Dinky Princess (@dinkyprincessa) reported from Southampton, England

    @virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia Nothing on the service status page. Doesn't show the issue

  • keithtsmith Victor Meldrew 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@keithtsmith) reported from Southampton, England

    @virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time

  • Niiccckkkk nb (@Niiccckkkk) reported from Locks Heath, England

    @virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****

  • TimTheSurgeon Tim Underwood (@TimTheSurgeon) reported from Winchester, England

    Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.

  • dinkyprincessa Dinky Princess (@dinkyprincessa) reported from Southampton, England

    Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.

  • Niiccckkkk nb (@Niiccckkkk) reported from Locks Heath, England

    @virginmedia you’re the worst ******* company out there

  • nikkiemerton Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rmills599 RICHARD MILLS (@rmills599) reported

    @virginmedia Prices are going up soon though? The money will be spent on getting new customers not actually helping loyal customers. i have paid hundreds for services I have not received. been lied to and ignored constantly. Spent a lot of 2020 trying to get help form Virgin!

  • stevemcgilvray Steve McGilvray (@stevemcgilvray) reported

    @virginmedia Virgin media must be providing the worst customer service. Put on hold for hours and ask you the same questions but no answers. only communicate by text I need someone to fix my issues but you are put through to call centres who are a waste of time. Virgin Media please sort this.

  • scottycass88 Scott Cassidy (@scottycass88) reported

    @virginmedia One rep yesterday told me we had an update on our account and the work was completed. Then told there was no update and more work was needed. Why cant we just get some clarity on this issue. If its going to take another 8 weeks you can do one and I'll go elsewhere.

  • 77MJB Smiler (Mark) 😊💙 (@77MJB) reported

    And home schooling/working troubles begin, 3 laptops, one desktop, 7 mobiles plus one digital tv trying to use the shitty @virginmedia wifi at home. Never seen a wifi so temperamental! On/off, high speed the snail speed, then nothing. This home schooling will be cancelled shortly

  • ShahidDev Shahid Iqbal (@ShahidDev) reported

    You can tell how classy @virginmedia is when a customer moving abroad is told they will get their account balance paid by cheque weeks after they've left the country. I know they rely on customers to not cash the cheques Sky didn't seem to have an issue paying direct to bank.

  • LadySarahGson sarah louise (@LadySarahGson) reported

    @virginmedia No, but it always says that. Then I call the customer service number and a recorded message says they're aware of a problem in my area!

  • danparker87 Dan Parker (@danparker87) reported

    @virginmedia (2/2) who then told us you’d never see this problem until you send out an engineer as it’s a transmitter or something problem in the main junction box not the house or connection.......but I guess I will just have to wait again hopefully not weeks again like last time

  • strwbrry_fields Sanjana (@strwbrry_fields) reported

    @virginmedia I’ve tried this. I get past security questions (twice now) and then never hear anything back once I’m in queue

  • LimitedFragzVR LimitedFragzVR (@LimitedFragzVR) reported

    @danparker87 @virginmedia my internet with virgin has been playing up alot last week or so i was going to ring them today because its pissing me off tbh i pay monthly dont miss payments and still having issues i restarted my internet

  • vikkers14 Mark Vicary (@vikkers14) reported

    @virginmedia Is this just an IOS problem as I’m on a surface pro for work and not getting warnings .