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Virgin Media

Virgin Media outages and service status in Romsey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 40% Internet (40%)
  • 40% Total Blackout (40%)
  • 20% Wi-fi (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Total Blackout 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • PandaKingPinder
    Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

  • Danzy92
    Craig (@Danzy92) reported from Southampton, England

    @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • tom_smith6
    Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

  • sae_dew
    Shannen AE (@sae_dew) reported from Hill Head, England

    @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

  • simonnewby
    Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • SarahJaneDyke
    Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England

    @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

  • southnorthener
    SM (@southnorthener) reported from Southampton, England

    @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

  • Lou_LouFML
    LoUlOu (@Lou_LouFML) reported from Southampton, England

    Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

  • BrainTumourSurg
    Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • Beaumont296
    Marls 🐝 (@Beaumont296) reported from Bursledon, England

    @virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

  • edinnature
    Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • FunkyChipster
    F.A.Jess (@FunkyChipster) reported from Southampton, England

    @virginmedia I'd like some help here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • APTSArchive
    APTS Archive (@APTSArchive) reported

    @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.

  • IAmTheSavageSho
    IAmTheSavageSho (@IAmTheSavageSho) reported

    @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

  • PaulGr1969
    Paul Greenwood (@PaulGr1969) reported

    @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media

  • chrishenry88
    Sir Christopher (@chrishenry88) reported

    @virginmedia my services will be suspended because of an outstanding bill , however , this is not the first time , that the bill was paid , screenshots taken and now it’s up to Virgin media . Why should I be paying for a shoddy service , at best , anyway ?

  • sadelta99
    Andy (@sadelta99) reported

    @virginmedia well done - you fix the issue then it’s broken again so back to no services again and of course your lines are closed so no way of calling

  • Shh_DontSayIt
    🏎️ 🏁 Sue™️ (@Shh_DontSayIt) reported

    Yo @virginmedia can you sort your issues out? Every time I bloody watch TV it keeps shouting there’s a connection problem when there isn’t as it’s broadcasting tv normally and keeps blocking my screen

  • andybullyuk
    Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported

    @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

  • Vonk9
    Veronica Dodd (@Vonk9) reported

    @virginmedia can you advise when the red button service might be reinstated for Sky Sports please.

  • frankieJnr66
    Runningman (@frankieJnr66) reported

    @virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying it’s been 10 days? You surely can’t be serious!

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @CliveR39 @virginmedia Said 26 on mine another frustrating week of missing rugby league football now it's not even allowing to check virgin media status fix up @virginmedia