Virgin Media Outage Report in Romsey, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Romsey come from postal codes SO51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
-
Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
-
Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
-
Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
-
Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
-
nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
-
Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
-
Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
-
Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
-
David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
-
HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
-
Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
-
Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
BMF
(@MachinatorBen) reported
@virginmedia fibre broadband outage and TV problems in KT10 Surrey. What’s the problem and when will it be sorted please? All my neighbours are experiencing same issue.
-
Carrie Foster
(@carrifost) reported
@virginmedia spent five mins trying to navigate your “press a million different selections” customer service (loosely using THAT term) system for your “we are transferring you now” line to go dead. I am trying to let you know that I need to register as a carer. Really????!!
-
Graham (Taylor Consulting Engineers Ltd)
(@Grahamenginear) reported
@virginmedia Work being done in the area, surley you can see this on your system also just had a call from virgin who hung up on me which was nice. Customer service up to your usual standard?
-
James Connell
(@NocturnusLycan) reported
@virginmedia But to take over a month with no contact to then cancelling 2 hours after the activation date is atrocious handling of the situation! And not even a discussion on installing further down the line just a straight “bye” and deleted the account! It’s like you don’t want customers!
-
David Richardson
(@RichardsonBF) reported
@virginmedia You broadband helpline is SHOCKING. You make it I impossible to speak to a human being for basic customer assistance - please provide a number where I can get human help.
-
justintime99
(@justindew77) reported
@virginmedia Really disappointing service!!!!
-
James Connell
(@NocturnusLycan) reported
@virginmedia Cool! Just so we understand each other, your happy enough for your customers to feel worthless and like just another number?!? 👍🏻 first class customer service right there! Don’t reply again!
-
Jenny Perry
(@JennyPerry75) reported
@virginmedia anyone else had awful connection issues since upgrading to the Hub3. My connection drops out regularly all through the day which is great when working from home! 🙄
-
Carey Davis-Munro
(@CDavisMunro) reported
@virginmedia have major ongoing issues with broadband. Called 3 times last week. Lost in automated system. Finally a real person promised me a call back which never happened. I’m now lost again in the system. My coverage drops out EVERY DAY at least once. Please contact me
-
gi
(@DocMisra) reported
@virginmedia Yes there is an issue locally it seems