Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

City	Problem Type	Report Time
Southampton	TV	1 day ago
Southampton	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Spider (@KpRoebuck) reported 3 minutes ago from Eastleigh, England

  @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 4 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 8 minutes ago from Southampton, England

  @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

• 
  Sarah-Jane Finch (@formula1girl) reported 10 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 12 minutes ago from Southampton, England

  @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

• 
  Tom Weise (@tw17_09) reported 21 minutes ago from Locks Heath, England

  @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 22 minutes ago from Romsey, England

  @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

• 
  Panda 🐼 (@PandaKingPinder) reported 22 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Tom Weise (@tw17_09) reported 29 minutes ago from Locks Heath, England

  @virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).

• 
  Mike Thornton (@Mike4Eastleigh) reported 36 minutes ago from Fair Oak, England

  @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

• 
  Tom Weise (@tw17_09) reported 38 minutes ago from Locks Heath, England

  @virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 38 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  lee Radcliffe (@leeradcliffe73) reported 42 minutes ago from Southampton, England

  @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 42 minutes ago from Romsey, England

  @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 44 minutes ago from Southampton, England

  @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

• 
  Clare Old (@enkeli85) reported 46 minutes ago from Southampton, England

  Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

• 
  Ms S (@Shazer1980) reported 49 minutes ago from Southampton, England

  @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

• 
  Simon Newby (@simonnewby) reported 53 minutes ago from Southampton, England

  @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 59 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 60 minutes ago from Ampfield, England

  @virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stew G no23 (@StewartGar49182) reported 6 minutes ago

  @virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?

• 
  Ryan Stringer (@RyanStringer72) reported 12 minutes ago

  @IamCarrieagain @virginmedia Cancel them. Go elsewhere. You shouldn't be paying for something your not getting. They are bullies. I don't understand why people pay for these services.

• 
  Manavmeet Singh (@Manavvv31) reported 14 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

• 
  anubisgate (@anubisgate1977) reported 15 minutes ago

  @Benleo @Iwontcalmdown @virginmedia They really are the worst company got rid of them finally but they still kept taking money.

• 
  Official IPTV France 🇨🇵📺 (@MTwice5640) reported 18 minutes ago

  @RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available

• 
  D (@idczn) reported 19 minutes ago

  Since this day AppStore asks me for password every time I want to get any app and i coild swaer- its like- another App store site is opening. But Apple explains: all is good. I don't think so. If Apple cannot help, police doesn't care,Virgin media couldn't get anything: is there anyone in this world who knows what ******** is on? Or gypsy hacker is the cyber-master of the whole world?

• 
  Louise Bagshawe (@LouiseMensch) reported 22 minutes ago

  Wow. Shockingly bad by @virginmedia. Lying to @BenLeo that he needed a new contract in order to get equipment repaired, misselling him the contract with a box that didn’t work (admitted by them) and then telling him he wasn’t allowed to go back to his old contract.

• 
  Laura Flavell (@LauraFlavell1) reported 23 minutes ago

  @virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us

• 
  Patrick McCabe (@Montevidian) reported 24 minutes ago

  @SuzieD755164 @RTEOne @virginmedia Imagine having the mange as bad as this lady #dublincentral

• 
  Andy Jones (@Andy_wxm) reported 24 minutes ago

  @virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems