Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊
(@kwxmxna) reported
from
Southampton, England
So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia @richardbranson I have not heard from Virgin Media regarding my various tweets of complaint. I cannot wait to be disconnected on 21 August. I wonder how many other people have had despicable customer service. Billed £78. I don’t think so!
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joe simmons
(@joesaintwestend) reported
from
West End, England
@virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@Virginmedia 1 COMPLAINT Had Virgin for 1year. Contract fin next month. Called twice to see what offers I could be offered. On both calls was told nothing going. I cancelled Virgin quite happily. Obtained package with anor provider at £30 pm. Then received call from Virgin....
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginhelp @Virgin @virginmedia Not heard from anybody from Virgin. Bad
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
"this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Internet is down and your website isn't working
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia 3)COMPLAINT This new contract was immediately put in place, without my permission before end of Contract on 20/08. I immediately called Virgin.They took my complaint.This morning I have been sent a bill for £78!Your Virgin shops are closing so can’t talk to them
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@TheyWillHearUsL @virginmedia @Virgin Virgin Media have not even replied to my complaint. They won’t get money from me until i have the courtesy of a reply.
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia(4) COMPLAINT I have been offered no apology and I won’t name the guy who called me.I have cancelled my £30 tv offer so I’m left with no TV and broadband and have to start again searching. This is really bad business.This guy said I could have my original pkg for £33.
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
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Marilyn McCubbin
(@Bermudgirl) reported
from
Netley, England
@virginmedia(2). COMPLAINT He asked me how much new package was. Told him. He said to me I could keep my original package for £33 pm. I accepted with a thank you. Two days later I receive new contract. It’s not my original package. Maxit removed and Mixit Tv put in place. No HD..
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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Clare Old
(@enkeli85) reported
from
Southampton, England
Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Home
(@steelpanali) reported
@virginmedia @virginhelp ....was poor as some of the bands in the cabling were too tight and 90 degree angles would interrupt the signal. He adjusted a few of these slightly, as best he could, but still no joy!
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JA
(@newmantings) reported
@virginmedia Hi NL, your colleague John has messaged me saying they’ve given me resolution to fix it but I’m not happy to accept.I’m 12 days into my service and have been told if I want to fix it I have to buy an add on.
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Karen Bolland
(@KarenBolland) reported
@virginmedia I did attend the chat, I spoke to an advisor who after three hours was still saying she couldn't help me and then decided to go on her break. Still the account isn't closed. He has tried himself to ring this morning and still no success.
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Milo
(@DirterMilo) reported
@virginmedia Yeah I’ve been charged for a service I don’t want now for 4 months. I ordered premier sports for 1 match and despite cancelling keep getting invoiced.
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JA
(@newmantings) reported
@virginmedia This was on Twitter,John advised boosters would help.however I was trying to find out why my brother received a free booster when he had the same issue in his house and I have to pay for it.I only joked recently and feel a bit mugged off having to buy it.
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Jason Maskell
(@JasonMaskell3) reported
@virginmedia I had my broadband installed in October, but still have not had the wiring fed through the floor to my house. The contractors never arrived the day they said, currently feeding off the neighbours . Not ideal.
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Pablo
(@pyrcroft) reported
@virginmedia This is why the issue isn't resolved, as you have to wait 4hrs???? On your tech text.. can you report the issue @BBCWatchdog
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JA
(@newmantings) reported
@virginmedia Sure John I’ll just wait 8 weeks before it’s acknowledged and then another 8 weeks before receiving a response saying ‘thank you for contacting virgin,we have looked into your dispute.please note we don’t give a ****’. Thanks for being patient’ .
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Steve
(@Leicester4life) reported
@virginmedia #StayConnected is that a joke? I just upgraded my package my latest bill is nearly £150 and my broadband not working.
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JA
(@newmantings) reported
@Farida50392605 @virginmedia @Ofcom This is my frustration,new customer=signal weak=buy another service=price increase.I understand bills rising/costs but please ensure customers are receiving a basic level of speeds.not just in one room.irony with the name virgin,when they actually **** customers over!