Virgin Media Outage Report in Romsey, Hampshire, England
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The latest reports from users having issues in Romsey come from postal codes SO51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
Internet | |
| Romsey |
TV | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma van Kooperen (She/Her)
(@eviekaye) reported
No Internet or TV service for a week. Had a @virginmedia engineer out on Tuesday who was able to diagnose the problem. Someone out yesterday morning to pull a new cable, no one turned up in the afternoon to connect it aa agreed. Called this morning to find out what is happening
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swingate79
(@swingate79) reported
@virginmedia service again below expectation. Was GUARANTEED by customer services to hear from a manager at a specified time today about multiple ongoing issues and unsurprisingly I have heard nothing.
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MrsP2805
(@ash2805) reported
@virginmedia And can you provide me with what the issue is? This is now the 7th ‘estimated’ time given. With no clear insight on what the problem actually is. Seems to be that it’s really lip service.
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Biraj prajapati
(@birajprajapati) reported
@virginmedia Hey, I'm trying to register my email to create the profile but the email verification doesn't come to my inbox for few hours, and by the time I receive it, the link is already expired. Been trying since yesterday. Please could someone help?
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Tayla
(@taylajmiller) reported
@virginmedia Hey, I'm due to have an installation of my service between 8-1pm today, but I haven't heard anything from you guys since Monday where I confirmed my slot - shall I still be expecting someone?
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+
(@hennybreastmiIk) reported
@virginmedia Engineer just came back today after 1 week delay, telling me there might be an additional 3-week delay and pre-installations is telling me it might be 6-weeks. Our prior contract ran out, I need some form of compensation to stay or I'd like to cancel my contract,
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Phil Lawes
(@Phil_Lawes) reported
@virginmedia You can answer you phones in less than the average 30 minutes. You can stop your phone from cutting out after customers have been waiting to be connected. You can fix your computers so that new routers can be activated quickly. You can reduce outages.
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Dan Howdle
(@DanHowdle) reported
Approaching one month without working broadband (using 5G from my phone mostly). I have complained and called @virginmedia 21 times in four weeks. Two technicians, both failed to fix the issue. Formal complaint lodged, person handling my complaint hasn't contacted me in two weeks
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David G Boyes
(@WordMediaCo) reported
@virginmedia I need to speak to one of your advisers. Every time I call, you hang up on me.
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Susan Love
(@SusanLove2314) reported
@virginmedia Its all of KY11 & KY12 areas said would be fixed by 12.15 yesterday then kept changing this morning it said it would be fixed by 11.15 still not working it seems