Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 12 seconds ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  chris (@crumblechris) reported 9 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Sarah-Jane Finch (@formula1girl) reported 9 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Sarah-Jane Finch (@formula1girl) reported 9 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 10 minutes ago from Southampton, England

  So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

• 
  Tom Smith (@tom_smith6) reported 14 minutes ago from Southampton, England

  @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

• 
  james (@james_mccoll) reported 19 minutes ago from Netley, England

  @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

• 
  lee Radcliffe (@leeradcliffe73) reported 23 minutes ago from Southampton, England

  @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

• 
  Craig (@Danzy92) reported 25 minutes ago from Southampton, England

  @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

• 
  David Mather (@davidmatheredu) reported 27 minutes ago from Whiteley, England

  @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

• 
  Ben Goodwin (@bengood82788338) reported 28 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Tom Weise (@tw17_09) reported 31 minutes ago from Locks Heath, England

  @DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!

• 
  Shannen AE (@sae_dew) reported 31 minutes ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

• 
  mark wilson (@obcans) reported 38 minutes ago from Southampton, England

  @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 40 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 40 minutes ago from Locks Heath, England

  @virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 46 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 51 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 53 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Andy Mooney (@andy_moo) reported 58 minutes ago from Locks Heath, England

  @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported 8 minutes ago

  @TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.

• 
  Ian Perry (@ian_perry) reported 8 minutes ago

  @virginmedia - so, you apply an update to fix Sky Sports but trying to watch any box recordings now leads to stuttering and freezing. Look up comedian Norman Collier. It's like that! What on earth do we pay our bills for? Well, it isn't customer services is it?

• 
  Stephen Maddock (@stephenm68) reported 9 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Lloyd James (@Lloydjames84) reported 11 minutes ago

  @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 12 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  David James Pearce (@pearceswan) reported 14 minutes ago

  @MariaSale8 @virginmedia I think you should carry your responses at this sound quite rude. I was advised I have an engineer booked for tomorrow between 4 pm and 7 pm. Please confirm I’m disabled and housebound and on Oxygen.

• 
  Kelvin (@KelvinEHughes) reported 14 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  vicki wright (@vickiwright77) reported 21 minutes ago

  @virginmedia please can I have an update on service status in RG31 6

• 
  dawnieC (@CorkinDawn) reported 22 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Alan Owen (@AlanOwen1947) reported 24 minutes ago

  @JFab208 @virginmedia 502 and 503 plus a couple of movie channels are pixalating all the time and unwatchable,says trying to fix!! and that was weeks ago, paying £105 a month for crap service