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Virgin Media outages and service status in Romsey, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Romsey, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 27, 6:39 PM GMT+1.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Internet 1 day ago
Southampton Wi-fi 5 days ago
Southampton Internet 15 days ago

Nearby cities with recent reports

Southampton

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

  • KpRoebuck
    Spider (@KpRoebuck) reported from Eastleigh, England

    @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

  • HeresGemma
    HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England

    @virginmedia need help regarding new landline not working?

  • Shazer1980
    Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

  • Mike4Eastleigh
    Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

  • tw17_09
    Tom Weise (@tw17_09) reported from Locks Heath, England

    @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

  • Maritimegeek
    Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported from Locks Heath, England

    @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

  • ForbesyPresents
    Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • Jack_Deyes
    Jack Deyes (@Jack_Deyes) reported from Southampton, England

    @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

  • southnorthener
    SM (@southnorthener) reported from Southampton, England

    @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • BurvillePaul
    Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

  • SteveWasteney
    Steve (@SteveWasteney) reported from Netley, England

    @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spudbishop666
    Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported

    @AlexMacLeod9 @virginmedia Mines only £38 , a month basic TV and broadband.. it's been good ngl.. Just customer service is appalling

  • Mrhalfandhalf8
    Samuel Pierce (@Mrhalfandhalf8) reported

    @virginmedia hi there last few days my Internet has cut off between 3 to 7 when its been really warm this has happened before and yous have let me leave free of charge as it was never sorted out now its happening again been since Dec but was ok intill the good weather.

  • lexophile
    Al (@lexophile) reported

    @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

  • MsLiberty1776US
    Charlotte Riggio (@MsLiberty1776US) reported

    @virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

  • jasoncainesmith
    Jason Caine Smith (@jasoncainesmith) reported

    @VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.

  • FuzziePieRat
    FuzzieRatBag (@FuzziePieRat) reported

    @virginmedia I understand that, it's the fact that I said I was willing to downgrade to get a cheaper offer, instead they offer higher prices & higher speeds. Funny part is, my renew is cheaper than the offers. I've got till July so I'll either cancel & be a new customer, or accept the renew.

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    On day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬

  • DanAaronTaylor
    Daniel Taylor (@DanAaronTaylor) reported

    @virginmedia VM/O2 account locked for security reasons. Spoke with someone on chat who requested it be unlocked within 5 days. This never happened. Called and asked again for my account to be unlocked. Again told this would be done. Hasn’t. Can this be escalated? I need access.

  • ScottWLFord
    Scott W L Ford (TICK) (@ScottWLFord) reported

    @virginmedia - what are you playing at? My TiVo not working! Intermittence signal problem went on week this week! Now my new 360 thingy remote I got it from start of this week. Only to find out I had to order a 360 box it’ll take a week or so? Had enough now.