Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/30/2026 02:35

January 30: Problems at Virgin Media

Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • ETHAN2410 Ethan Samuel Fox (@ETHAN2410) reported from Southampton, England

    @virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.

  • Pgdelr1 Pgdelr🇯🇪❌ (@Pgdelr1) reported from Eastleigh, England

    @DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia has to be the worst WiFi I’ve ever had

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Lots of complaints on here recently about bad poor service of virgin media.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.

  • jezmck Jez McKean 🇪🇺 (@jezmck) reported from Eastleigh, England

    @virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!

  • theonlyJLee Jamie (@theonlyJLee) reported from Southampton, England

    @virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag

  • lawrie774 Law (@lawrie774) reported from Southampton, England

    @virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I had two months of internet problems with virgin media now. A absolute joke.

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Southampton, England

    @mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Winchester, England

    @virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄

  • Thestrokeguy Gareth (@Thestrokeguy) reported from Southampton, England

    @virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.

  • 2c03a90fd00242f lunamoon77 (@2c03a90fd00242f) reported from Southampton, England

    I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.

  • Johnson_1488 Paul Johnson (@Johnson_1488) reported from Southampton, England

    @virginmedia my V6 has really loud static noise and on screen issue.

  • James_F_UK James Franklin (@James_F_UK) reported from Southampton, England

    @virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sam99283880 sam (@sam99283880) reported

    @virginmedia still waiting for resolution to the issues I’ve been talking to you about since beginning of Dec! #appallingservice

  • rehennessey Rachel Hennessey (@rehennessey) reported

    Charged for a package upgrade and then told the upgrade can't be done - after it's been agreed & all day waiting for customer service. Please can someone get back to me @virginmedia

  • ChrisAshton20 Chris Ashton (@ChrisAshton20) reported

    @virginmedia Ive tried contacting you regarding an issue I have....its impossible to get through can somebody please contact me

  • PammyVegas21 Pamela Lavell (@PammyVegas21) reported

    @virginmedia Please do not insult my intelligence with your attempt at distracting me with platitudes, bottom line is there WILL be a price increase. Delete my details from your system, I will cancel my DD and I want a monthly paper bill, I will pay the sum agreed, NO more, NO less.

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported

    @virginmedia I’ll just let them turn up and tell them they’re no longer needed then. I’ve had an awful customer journey with you so far.

  • palace65 Chris Curtis (@palace65) reported

    @virginmedia you have just informed me theat my bill is goung up by an extortionate £3.50 a month. For a company with virtually no customer services. Am I free to leave this contract.

  • xim123 Stephen Brown (@xim123) reported

    I still think nearly all of @virginmedia internet problems are due to bad DNS but it's okay because they keep increasing the download speed. It was fast enough years ago.

  • ggsimeonov Geo (@ggsimeonov) reported

    Dear, Virgin media. I want to cancel my contract. Please contact me.

  • hanmae_xo han. (@hanmae_xo) reported

    @virginmedia I need some help with a billing issue but the phone lines say currently unavailable.. can someone help please?

  • t60439552 t (@t60439552) reported

    Good afternoon, I’ve had some issues with my wifi the past 3 days. It works okay-ish on my laptop but it’s intermittent on our mobile phones. Is this a known issue? Many thanks. #virginmedia @virginmedia #virginmediadown