Virgin Media outages and service status in Romsey, England

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romsey, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	7 days ago
Southampton	Wi-fi	8 days ago
Southampton	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 52 seconds ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 7 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  chris (@crumblechris) reported 9 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 16 minutes ago from Ampfield, England

  @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 17 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  Sarah-Jane Finch (@formula1girl) reported 17 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 17 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Paul Burville (@BurvillePaul) reported 19 minutes ago from Southampton, England

  @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

• 
  Dav Thomas (@Dav_Th0mas) reported 20 minutes ago from Southampton, England

  @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

• 
  Panda 🐼 (@PandaKingPinder) reported 21 minutes ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Andy Mooney (@andy_moo) reported 25 minutes ago from Locks Heath, England

  @virginmedia It was supposed to be yesterday. Phoned customer services yesterday evening but didn't help, phoned again this morning and now finally activated

• 
  Marls 🐝 (@Beaumont296) reported 44 minutes ago from Bursledon, England

  @virginmedia Wireless. It’s dreadful. Slow. Intermittent. Frustrating.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 44 minutes ago from Romsey, England

  @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 46 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Tom Weise (@tw17_09) reported 46 minutes ago from Locks Heath, England

  @robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 46 minutes ago from Southampton, England

  Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

• 
  lee Radcliffe (@leeradcliffe73) reported 52 minutes ago from Southampton, England

  @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 54 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  james (@james_mccoll) reported 55 minutes ago from Netley, England

  @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

• 
  SM (@southnorthener) reported 56 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali@Makely (@MakelyStudio) reported 7 minutes ago

  the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

• 
  Adrian Weale (@Edeaulx) reported 9 minutes ago

  I spent a desultory hour earlier, glued to a 'web-chat' with a bot, and then a human, as I sought to cancel my @virginmedia broadband service. It wasn't unhelpful, though it shouldn't have taken so long but it isn't over. @virginmedia's T&Cs specify 30 days notice... 1/

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 11 minutes ago

  @virginmedia The outage was a nightmare for me, important online tasks could not be completed. Had to spend ages online trying to find a solution to jobs that could not be done offline. Managed to finally speak to someone at Virginmedia and shown how to get update some progress. Finally, I have got back online again.

• 
  Sammy (@Tea_lover99) reported 11 minutes ago

  @Simon_Whale @virginmedia They once set me a virgin box that we had never asked for. Then a year later they tried to charge me for it when I closed the account. Never paid (gave it to a friend).

• 
  Seph (@sephiroth17181) reported 13 minutes ago

  @RevQntmBigfoot @virginmedia with how bad things have gotten ive decided to get rid of virgin and go with EE 1.6gb connection for £35 a month, install is on tuesday. just sick to death of not having a solid connection and people pretending everything is fine when they just read from scripts

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 15 minutes ago

  @virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing

• 
  Mystery Bird (@AKA_The_RC_One) reported 16 minutes ago

  @Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 18 minutes ago

  @SteWhoPlays @virginmedia Had the same problem. They give you yodel to use so they must get a notification it’s been sent but then bill you because they haven’t checked in the equipment 😩

• 
  Si 🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇾🇪🤘🏻 (@TheMadBumble) reported 22 minutes ago

  @Jenna_Jade86 It's virgin media. Ive had issues past 3 weeks and I can't conflicting messages every day. I get engineer is on site.. then a few hours later I get. Engineer is on the way with a new fix date 😳

• 
  Sunlunfan (@Sunlunfan) reported 24 minutes ago

  @Simon_Whale @virginmedia Having a similar issue. They deadlocked my complaint and now want £362. CISAS not particularly helpful, directing me back to virgin to get evidence