Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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The latest reports from users having issues in Romsey come from postal codes SO51.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 11/23/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomWinchester TV
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • ddodgephotos DaveDodgePhotography (@ddodgephotos) reported from Totton and Eling, England

    @sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.

  • _euanito Josuke Higashikata (@_euanito) reported from Southampton, England

    @virginmedia wtf are you doing

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @virginmedia Problem with Internet in SO15 again

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.

  • conordonlan c (@conordonlan) reported from Southampton, England

    imagine your internet going down at 11pm on it, cba with virgin MEDIA

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leeharris85 lee harris (@leeharris85) reported

    @virginmedia And when they did eventually get through the call went dead at 6pm agent knocking off time was it?? I’ve never known a media company have so many system issues!!

  • lynrobinson lyn robinson (@lynrobinson) reported

    Another @virginmedia fail as broadband in E18 has been down all morning. Maybe they could invest in robust infrastructure and competent engineers rather than marketing hype. #badservice

  • trrd tracey reid (@trrd) reported

    @virginmedia Tbh I didn’t even know if ordered it until I got an email saying it’s on its way and if it’s not activated by me you’ll do it and cancel my current one. I’m on holiday abroad and unable to contact anyone to cancel the sim.

  • Jakey_Wakie Jakey Wakey (@Jakey_Wakie) reported

    @virginmedia As a customer for o er 8 years my advice is NOT to take up @VirginMediaCorp media service. Poor service, unable to raise fault issue, unable to complain, may lots of money. Suggest other providers

  • katiemp89 Katie Platt (@katiemp89) reported

    @LornaCWells @virginmedia @Ofcom I’ve cancelled my direct debit. 4 hours and hung up on 5 times, I actually manage to get through once then hung up. My ex is still down as the account holder as their crap service wouldn’t change it so think it will affect his credit report if any

  • Bugsand9friends Emma (@Bugsand9friends) reported

    @virginmedia Shocking customer service. Been on hold for over an hour to be cut off 5 times in 2 days because you're disconnecting my internet without notifying me #poorservice

  • VickiWadley Vicki Wadley (@VickiWadley) reported

    @virginmedia do you have anyone answering customer calls today! Been on hold for 48 minutes and still counting for the 4th time in 3 days 😡

  • KayyLDN k (@KayyLDN) reported

    What better way can @virginmedia keep its customer? By not answering the cancellation line. Been trying to cancel my package for weeks now and spent hours and hours listening to background music. On top of that you can’t cancel via email. That’s one way to retain customers.

  • TeaSeaLancs Matt Harker (@TeaSeaLancs) reported

    @virginmedia No I've not, the past 3 days I've been unable to speak to anyone due to "systems issues" I need this account/order cancelled asap as we're no longer purchasing the house associated with the account (it fell through at the last minute)

  • johncucyk john cucyk (@johncucyk) reported

    @virginmedia Yes maybe the it’s best if I leave as my offers end in February and I want be paying double so just cancel my account