Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson
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colin grinnell
(@colingrinnell) reported
from
Southampton, England
@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
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Panda 🐼
(@PandaKingPinder) reported
from
Romsey, England
@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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LoUlOu
(@Lou_LouFML) reported
from
Southampton, England
Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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Trevor Webb
(@WebbTowers) reported
from
Hedge End, England
Hi Is there a problem in the SO30 area? @virginmedia
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Sarah-Jane Felicity
(@SarahJaneDyke) reported
from
Eastleigh, England
@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
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Stephen groom
(@edinnature) reported
from
Southampton, England
@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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Matt G
(@MattGav1985) reported
@virginmedia tried that, says no known issues, ridiculous
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Matt G
(@MattGav1985) reported
@virginmedia Loss of broadband entirely, periodically, slow speeds and slow ping
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chris floyd
(@mrchrisfloyd) reported
@jem_jem_13 @O2 Problem is they don’t get right training, most of them cannot speak English so communication is poor, between O2 and Virgin Media, probably two worse in customers service and care, without a doubt x
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Tom Stocks
(@Purple_stocks74) reported
@virginmedia Any reason 2.4hz would be running between 29 to 47mb and yet 5hz runs 80 to 107mb ?? , I'm aware 5hz is faster in general , Seems just another issue now with the awful service have been getting over the last 6 months yet paying nearly £70
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Charlotte Atkinson
(@atkinsoncharlot) reported
@virginmedia So again , there’s nothing else I can do , there’s no way of logging in to my account, no way of sending an email, and no way of actually making this complaint : so I’ll call again and be on hold . And get “there’s nothing we can do” Disgusting service
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Gary Miller 💙
(@Garymiller69Gm) reported
@virginmedia Just the signal in my roomit definitely isn't the same downstairs.
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Sarah Haddock
(@Haddy51) reported
Hi @virginmedia i'm looking at a new deal online but looks like a new tv box would be sent. We only had a brand new box last April. Seems a bit uncessary ? I tried the live chat on your website. Can't seem to get through to the right area. Can you help please :) ?
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Amy Thewlis 💙
(@ThewlisAmy) reported
@virginmedia It says that virgin know there is a problem in our area and are trying to fix it
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Rob Morris
(@lemonfreshrob) reported
@virginmedia It's fine now. Was fixed about 8AM. But it went down at the worst possible time, during a meeting and while transferring data from my old iPhone to the new one almost bricking the phone which I had to reset and try again this morning. There are too many outages in this area.