Virgin Media Outage Report in Romsey, Hampshire, England
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The latest reports from users having issues in Romsey come from postal codes SO51.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
Internet | |
| Romsey |
TV | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Howson
(@MarkAHowson) reported
@virginmedia Ok ta will try about 14:00. Just got a@phone call but it was automated saying we are overdue payment rather than dealing with the current problem of not recognising our request to close account on 12th October. In the letters we did ask for a final statement.
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Darron Cullen
(@Darron_Cullen) reported
Absolutely atrocious customer service from @virginmedia . Our contract ended, so we asked to renew with a Black Friday £33 deal - told these are only for new customers, but would we like a renewal for £68? To keep a worse package than the BF deal? Insulting.
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Nicola Kirby
(@NicolaKirby19) reported
@virginmedia Yes I’ve got online no problem but it won’t load the contract
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j Avery
(@jAvery68918708) reported
@virginmedia I’ve been told to reduce the payment for my new contract I have to cancel Netflix ( this is something you added to the package deal it wasn’t asked for) I called Netflix who state I don’t have an account set up with them. I’ll be cancelling my DD with VM next
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Ghetkins
(@ghetkins) reported
@virginmedia The precontact says £27 a month, he said not to worry about initial emails and rolling credit will be applied, i got suspicious yesterday and called your customer relations, i had no option but to cancel the contract.
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WOLSNED 🇬🇧
(@wolsned) reported
Anyone in Plymouth experiencing problems with Virgin Media broadband? Upload speed is almost zero during the day (6am - 6pm), making it impossible to work from home. @virginmedia has not offered any solutions, not returned calls, truly worst company ever! Small claim incoming.
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Dave Watson
(@UnisonDave) reported
@virginmedia Yes, and that was a problem for one day. Not the other six weeks. Can we just skip going through your script for the second time. Most of it is nonsense anyway. And the reset has just messed up my broadband. I need a real engineer on site to fix or I will deem our contract ended.
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Mark Hammond
(@invertedworld) reported
@virginmedia Still no contact. This is poor service given the vulnerable customer situation.
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Antony Collett
(@heyitsant) reported
Hey @virginmedia why does your status page say that there are no issues in my area, but when I click “still having issues?” and then choose broadband and then “test your hub” it says that there are issues? It makes working from home very difficult.
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Mords
(@otherwiseimok) reported
Hi @virginmedia you really shouldn’t describe an opt in for paper bills as that when I never opted in for that and the £1.75 monthly charge you crooks.