Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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Simon Newby
(@simonnewby) reported
from
Southampton, England
@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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Stephen groom
(@edinnature) reported
from
Southampton, England
@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
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Shannen AE
(@sae_dew) reported
from
Hill Head, England
@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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Panda 🐼
(@PandaKingPinder) reported
from
Romsey, England
@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
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Panda 🐼
(@PandaKingPinder) reported
from
Romsey, England
@virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
@virginmedia I'll try to sign in with a different email address.
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Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack W
(@Jack_Wharton02) reported
@virginmedia No I haven’t, but I have family in my area that have been having the same issues recently too. It always seems to be a lot worse at night
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Megabeth
(@BethanieStoker) reported
@virginmedia @IthicaHawk I smell BS a member of your team has ~now~ responded to our community thread saying IT IS an SNR problem. Contrary to what 5 members of poorly trained 2nd line support said on the phone yesterday over the course of 3 hours. So....where’s our engineer?
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Megabeth
(@BethanieStoker) reported
@virginmedia @IthicaHawk Today’s question is: is it more efficient to spend time getting VM to send an engineer out to fix a confirmed problem OR To move house completely so that they no longer have a monopoly over our broadband?
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Wendelabra 🍒 🟥 🏴
(@wendelabra) reported
@virginmedia It's not the cable as 2 of us in the same house are having the same issue.
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Tom
(@WestHighlandTom) reported
@JimBrowning11 @virginmedia @KolkataPolice This one might catch a lot of people out as Virginmedia use customer service centers in India as part of their business. Good shout Jim.
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Ace🥤
(@speeds_c) reported
Virgin Media Wi-Fi stinks so bad
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Jim QC
(@Jim_Watford) reported
@virginmedia Just had some scammers pretending to be you, they said there was a problem with the connection, they hung up when I asked for the last four digits of my account number, I don't know if you want to make customers aware of this. They called from 01916824332.
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Anna 🇪🇺
(@Dolidze_A) reported
@virginmedia Hi, thank you for your response. According to the link you sent me, there are no issues in our service area. But when I run checks, it says there are issues with our Hub / router. I’ve followed all the trouble-shooting steps, but still no solution...
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No
(@Ashley61107765) reported
@virginmedia wired connection was used and it was 500mbps download and 20-30mbps upload, but it goes off and on off and on and just doesn't work
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Danny Hearn
(@dannyhearn_me) reported
@virginmedia It’s now been returned to sender. My dads given up on virgin now. He spent alot of time struggling to fill in the website forms (I had a zoom screensaver to help). you need to look at the experience of new user sign-up for your service. It’s not simple and you’re losing customers